File No.

: W/BC/F-06

Technical Documents PAGE 1 OF 32

Contents
1. INTRODUCTION ........................................................................................................................ 2
2. VISION, MISSION, PURPOSE AND VALUE........................................................................... 3
3. MAJOR BUSINESS AREAS ....................................................................................................... 4
4. ORGANIZATION STRUCTURE................................................................................................ 5
5. STAFF AND MAN POWER ..................................................................................................... 11
6. MANAGEMENT RESPONSIBILITY ...................................................................................... 15
7. QUALITY MANAGEMENT SYSTEM .................................................................................... 15
8. DOCUMENTATION REQUIREMENTS ................................................................................. 17
9. Quality Policy ............................................................................................................................. 20
10. PRODUCT REALIZATION .................................................................................................. 22
11. MEASUREMENT, ANALYSIS AND IMPROVEMENT .................................................... 23
12. HSE Policy .............................................................................................................................. 27
13. ALCOHOL & DRUG POLICY ............................................................................................... 28
14. Road Safety & Driving Policy .................................................................................................. 29
15. WANE GENERAL RULES .................................................................................................... 30
16. Fire Safety Policy ..................................................................................................................... 31
17. COVID-19 Policy ..................................................................................................................... 32
Appendix 1: Certeficates ................................................................................................ 37
Appendix 3: Testimonial Awards ................................................................................. 39
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1. INTRODUCTION
WANE ELECTRO TECH is a company with a license of electro mechanical contractor which
engaged in both electrical and mechanical (Electro Mechanical) works mainly focus on fuel station
maintenance service and Installation (All equipment and Machines in fuel Industry including
Pneumatic and Hydraulic Systems) and industrial electrical and electronics machine installation
and maintenance. We are widely focusing on solar energy systems involving in design, installation
and Maintenance for all solar power system projects. The company is operating under legal
License: Level 5 Electro Mechanical Contractor

Tin number: 0000968637

Vat registration No: 881280012

Brief History
Wane electro tech established in January 31st, 2001G.C under Ethiopian law Registration number
07/1/01/59/96 at Government of Addis Ababa Trade & Industrial development bureau by its
founder Wondu Sebsibe. Since 2001 G.C it is operating and engaged in several electro mechanical
works in different regions of Ethiopia. During this time wane electro tech has been working with
different huge and well known Oil companies such
as:

 Semera Stadium
 B/Dar Palm Palace Hotel
 Semera Univercity
 Mobil Ethiopia Ltd
 Shell Ethiopia Ltd
 Libya Oil Ethiopia Ltd
 National Oil Ethiopia PLC (NOC)
 Yetebaberut Beherawi petroleum
(YBP)
 TOTAL ETHIOPIA S.C.
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In addition to this we have worked on different industrial companies and firms. At the
beginning of 2018 we are face on solar energy system installation and maintenance,
Installation of distribution panel to Industries and any water works widely. Within these
operational seasons we have achieved a great experience and successful contribution to our
clients and other related bodies.

2. VISION, MISSION, PURPOSE AND VALUE

VISION
Wane electro Tech continues to move forward in become the leading Engineering and electro
mechanical firm in Ethiopia and eventually. The region by consist entry delivering projects
that meet international stand areas.

MISSION
With a well-defined direction in place and the path to realizing our vision is based on
fundamental drivers, instrumental in achieving our goals our mission

• to undertake the engineering and electro mechanical business with a focus on becoming
the cost leadership while excellence in every aspect to meet customer stringent
requirement regarding quality on time delivery, safety, health and environmental
concerns
• To develop an effective management that stresses productivity, perpetual development
the organization and instilling work ethics in all personal
• To build value for the organization in order to become a unique and distinct firm
• To remain focused on contrived organizational growth and recognizing those who
contribute to this growth.

PURPOSE
WANE ELECTRO TECH engaged in the manufacturing, supply, installation and
commissioning of electromechanical equipment, plant, systems, and turnkey projects; and
also in Electromechanical services.
VALUE
We at WANE ELECTRO TECH with, strive to make our company profitable

• By providing quality products and services to our customers.

• By making quality a way of life and our work culture.
• By recognizing employees as the major assets of the company and committing to
motivate and satisfy these work forces.
• Continually upgrading skill, competence and experience of our employees to adapt
ourselves to the dynamic system.
• In partnership and mutually beneficial relationship with our suppliers.
• Adhering to environmental, safety and ethical requirements of the society.
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• Thereby, participating to the country’s development by generating employment and

paying taxes,
• Believing in building competent leadership with the right vision and strong team spirit.

3. MAJOR BUSINESS AREAS

The major business areas we are actively and extensively engaged in are:

CONTRACTING – we give the best and professional system installation, test and
commissioning for fuel stations and industries. In addition, we also provide reliable
dispensing and service equipment maintenance. We provide expert advice on spare parts of
dispensing and service equipment for all fuel and industrial applications.

ELECTRO – MECHANICAL SERVICES- we have the best preventive and breakdown

maintenance in house/workshop as well as fully outsourced systems.

SOLAR POWER SYSTEMS- Design, supply and implementation of solar systems for
street lighting, water pumping. And maintenance of solar system accessories / PV,
INVERTER, CHARGE CONTROLLER AND BATTERIES.

MANUFACTURING AND ASSEMBLY- We manufacture and assemble various

electrical and mechanical systems including but not limited to Control board, Distribution
board , motor starters Automatic Transfer Switch for Stand by Generator Sets, Different
shades or Canopies for Generator Sets dispensing unit, pole light with fixture and Shades,
Structural Steels, Trusses.
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4. ORGANIZATION STRUCTURE
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Branch office and workshop contact: -

No. Office and workshops location Status
1 Addis Ababa Available and Functional
2 Awassa To be open within 2 months
3 Bahir Dar Available and Functional
4 Dessie Available and Functional
5 Dire Dawa To be open within 2 months
6 Jimma Available and Functional
7 Mekelle Available and not functional
8 Logia Available and Functional
9 Shire Available and not functional
10 Gimbi To be opened within 2 months

RESOURCES
WANE ELECTRO TECH owns many resources in addition to a well-organized and well-
established workshop we have under listed vehicles to help us exceed our customer
expectation.

In addition, our satellite offices are found at Bahirdar, Dessie, Mekelle, Shire, Gimbi and
Logia.

Workshops

Wane electro tech philosophy is to achieve maximum efficiency and productivity. Wane
electro tech has established workshop facilities equipped with machines, equipment and tools.

Our work shop is situated in Addis Ababa where all major clients are located, and satellite
work shop at Bahirdar, Mekele, Desse, and Logia.

Picture 1. Work Shop picture with technician on maintenance

Field vehicles: -
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 Single cabin TATA pickup plate No. - 3-67143

 Toyota pick-up plate No.3-44539 A
 Toyota pick-up plate No 3-90300
 Toyota pick-up plate No 3-66611
 Toyota minibus plate No 2-72693
 Single cabin TATA pickup plate No. 3-A87476

Facility for pump, electrical and mechanical maintenance

 Test rig, spare part for pumps and pressure test

 Different size of pipe wrench up to 48’
 Manual pipe trading up to 4”
 Compressor for piping line pressure test
 Set of wrenches, Alan wrench, screw driver, torque wrench etc….
 Three AC welding machine 250A
 Pedestal drilling machine
 Table grinder
 Three Portable grinders
 Two Portable drills
 4kw Generator
 Electrical testing board
 Electrical and electronics test bench
 Electronics multi meters (Certified)
 Electronics clamp meter that can measure current, frequency and power factor
 500, 1000, 2500 and 5000-volt range meager and earthling road tester (Certified)
• Hydraulic crimping tool from 16mm2 - 300mm2 cable
• Cable resistance measuring instrument up to 10-6 Ω
 Two Standard portable scaffolding with lockable wheel (2mt, 4mt, 6mt)
 Jackhammer
 Asphalt cutter
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 20L Measuring jar (Certified)

 Pressure Test Pump (Certified)
 Compactor
 Sledge Pump
 Gas detector
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Company Project Portfolio /Projects which are completed

Status of
Project Client Completion
Designing, installation, testing and commissioning B/Dar Blue Blue Palace Hotel Complete
Palace Hotel Multi split System Air conditioner.
Designing, installation, testing and commissioning of Samara Samara University Complete
University Multi split System Air conditioner.
Depot and fuel station electro-mechanical work. ELLA Trading Plc. Completed

Aviation depot annual electrical inspection Addis Ababa, Gondar, SHELL Ethiopia LTD Completed
Axum, Dire Dawa, Jima, Jijiga ,Avaitions, Arbaminch avation.

Flame arrestor installation at MEKELLE ILALLA S/S, Mekelle, TOTALENERGIES Completed

Piassa s/s, Wolkite Soreasa, Wolkite Bekur Sefer, Jimma Aweytu, S.C.
Jimma Teka, Mizan Teferi, Agaro S/S, Mettu Sore River, Mettu
Gore Rt, Nekempt Assosa , Gimbi, Mendi, Diciotto S/S, Jimma
Route Wolete S/S, Gefersa Burayu S/S, Betel s/s, Cazanches S/S,
Gullele Medhanialem school s/s, Addis Alem S/S, Butajira s/s,
Ambo s/s, Guder S/S and Ginchi S/S
Maintenance contract for Debark, Debretabor, Nefasmewcha, Kobil Ethiopia Completed
Gonder Desta, woreta, Debretabor habtam, Dansha, Humera, Estie LTD
Tewodros, DebreTabor , Saba eng service stations.
Maintenance contract for Area 2, 3 and 4 (63 Service stations ) of Libya oil Ethiopia Ongoing
Libya Oil Retail service stations .this includes Partial Addis Ababa LTD
(17 service station ),Dessie to Mekelle rout( 25service station) and
Bahirdar rout( 21 service stations) & west rout (wolega rout)

Maintenance contract of 6 commercial sites service stations at Libya oil Ethiopia Ongoing
Bahirdar rout, 11 commercial sites service stations at mekelle route LTD
and 7 commercial service stations at Addis Ababa & west rout
.(wolega rout)
Electrical quick fix contract for the whole Ethiopia Libya oil Libya oil Ethiopia Ongoing
Ethiopia service stations including depot and head office. LTD

N.B these are our major projects to the above-mentioned companies, we are executing and completed
different projects to Local and International PLS’s. For your more evidence we attached award letters
and pictures before and after completion of our work
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Depot

Picture 1. Multi Split System AC

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Picture 4. Before and after pipe installation & paint work on Vertical Tank at Dire Petroleum
Company, DIRE DAWA

5. STAFF AND MAN POWER

Manpower

WANE ELECTRO TECH currently has 40 permanent employees:

• 3 Professional Engineers
• 11 senior technician
• 19 college Diploma Graduates
• 10 Vocational Diploma graduates in the technical fields, and
• The remaining are administrative & general service professionals of various
disciplines.
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No Name Qualification Experience position

1 Wondu Sebsebe Diploma in electricity 33 years CEO

2 Natnail wondu B.S.C in Economics 7Years

General Manager
Diploma in Electric and
3 Dereje Kassa electronics 21 years HR

Bsc in Electrical and

4 Birhanu Getachew Computer 2 1/2 Years Office Engineer
Engineering
Bsc in Mechanical Safety Officer and
5 Lidetu Abebe Engineering 2 Years Maintenance
Engineer

5 Tsehay Sebsbe B.sc in Accounting 18 years Finance Manager

6 Ashenafi Birhanu Second degree in law 23 years Lawyer

Fikadu Administrate &

7 Bsc In Accounting 15years
Woldemeskel HR Manager

AC and
BSC in Mechanical
8 Tigist Chane 5 years Electromechanical
Engineering
Project Manager
Diploma in secretarial science
9 Tsinu Metaferia 7 Years Secretary
& office Management

Maintenance
10 Tariku Wondifraw Certificate 10 Years supervisor

Regional
11 Dejene worku Diploma in electricity 9 years representative

Maintenance
12 Temechew Sebsibe Diploma Electronics 8 years supervisor
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BSc degree in mechanical 2 yeas

13 Kirubel Getachew Office Engineer
Engineering Months

Industrial machine & drive

14 Antenah Wondimu technology 3 Years Office Engineer

Diploma in electronic office

15 Tesfa Urgesa equipment 7 Years Technician

Casher
16 Misrak Tolosa Purchase, store & Freight 4 year
Accountant

Diploma in industrial
17 Saere grmaye electrical machine & drive 1 Years technician
technology

18 Semegnat Getachew B/O/A, Civic &Ethical 9 years Secretary (B/dar)

Project
19 Ephrem Kaleab Certificate automotive 8 years supervisor

20 Solomon Sahile Diploma in Electricity 6 Years Safety Watchman

Diploma Industrial Machine Regional

21 Getish H\Michael and Drives Technology 4 Years representative

Industrial Machine Drives

22 W/Birhan G/Tekle 4Years Technicians
Tech

Electrician
23 Misker Shifeta MISM level 4 4years technician

24 Sirak mengesha Diploma in Electrical 4 Years Technician

Industrial machine & Drive

25 Mulgeta Addisu 2years technician
Technology
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Yigeremachew Instrumentation & control Junior

26 service 4 months
kebede Technician

Industrial machine & Drive

27 Belay Fikadu 2 years Junior technician
Technology

28 Dawit Alemu Diploma in Electrical 2years Technician

Industrial/ Machine & Drive

29 Tamrat Wolde 2years Technician
Technology

Yidenekachw Industrial machine & drive Junior technology

30 technology 4 years
Solomon

31 Tamene Alemneh Grade 10 7 months chisler

Instrumentation & control

32 Mesfin Girma service 4 months Junior technician

33 Haile Asgedom 7 years Security Guard

34 Misfin Assefa Electricity Diploma 8 years Safety Watchman

Diploma in Mechatronics and

36 Gashaw Molla Instrumentation service 4 Years Technician
management

Industrial machine & drive

37 Alexander G/Hiwot 3 Years Technician
technology

38 Daniel Eshetu Grade 10 5 Years Driver

Table 2. Staff man power and

positions
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6. MANAGEMENT RESPONSIBILITY
Management Commitment
 The Top Management of WANE ELECTRO TECH has provided evidence of its
commitment to the development and implementation of the Quality management
system by:
 Committed to meeting customer and regulatory requirements,
 Defined and displayed openly our quality policy and objective(s) as a sign of our
commitment, and as a clear reminder of our direction,
 Continued reinforcement of the quality policy by Top Management to ensure
understanding and commitment at all levels within WANE ELECTRO TECH
Management reviews are conducted according to this Quality Manual.
 The Top Management of WANE ELECTRO TECH ensures the necessary resources
are available according to, Planning, Management Review and Resource Management
of this Quality Manual.

Customer Focus
 The Top Management of WANE ELECTRO TECH ensures that customer needs are
determined, converted to requirements, and achieved in accordance with the Quality
Management System defined in this Quality Manual on monitoring and Measurement
and customer related process in the following aspect.
-Determination of Requirements Related to the Services,
- Review of Requirements Related to the Services,
- Customer Satisfaction, and
- Measurement and Monitoring of Products.
 Top management of WANE ELECTRO TECH ensures that customer satisfaction is a
continuous focus of its efforts through management reviews and awareness of
employees at all levels.
7. QUALITY MANAGEMENT SYSTEM
General Requirements
WANE ELECTRO TECH has established, documented, implemented, and maintained a
Quality Management System as defined in this Quality Manual.

 The lists of documents that make up the Quality Management System are annexed to
this Quality Manual.
 The Quality Management System is based on a “process approach” to quality
management.
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The processes needed for the Quality Management System that include, product realization,
management, measurement, analysis and improvement, and resource provision processes,
and their application throughout the scope of implementation are determined (See Figure 1
below).

The criteria and methods needed to ensure that both the operation and control of these
processes are effective are determined as defined in this Quality Manual.

 The Top Management of WANE ELECTRO TECH ensures the availability of

resources and information necessary to support the operation and control of these
processes in accordance with Section Resource Management System of this Quality
Manual.
 The monitoring, measurement (where applicable) and analysis of these processes are
done in accordance with the Management Review Process - and methods determined
in section of this Quality Manual.
 The actions necessary to achieve planned results and continual improvement of these
processes are implemented through Corrective and Preventive Actions Procedure and
the Management Review Process
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 Whenever WANE ELECTRO TECH chooses to outsource any process that affects
service conformity to requirements; the Top Management ensures control of such
processes through Outsourcing Process.

8. DOCUMENTATION REQUIREMENTS
Safety Documentations
WANE ELECTRO TECH Safety Management system Documentation includes:
a. Risk Assessment & Prevention Plan
b. Work Procedure
c. Emergency Response Plan
d. Incident Follow-up Manual
e. Reward
Other addition Safety Documentations related to the above list are:
1. Near-miss Report.
2. Work permits.
3. Safety Green light checks.
4. Incident/Accident Report.
5. Monthly Management review.
6. Site visit.
7. Daily Toolbox Meeting.
8. Drill schedule and follow up
9. Training plan.
10. Safety meeting Minutes.
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QMS Documentation

WANE ELECTRO TECH Quality Management System Documentation includes:

a) Documented statements of a quality policy and quality objectives,

b) A quality manual,
c) Documented procedures and records required by ISO 9001:2008, and
d) Documents, including records, determined by WANE ELECTRO TECH to be
necessary to ensure the effective planning, operation and control of its processes.

Levels of QMS Documentation

LEVEL 1: Quality Manual

Provides the Quality Policy and the method by which WANE ELECTRO TECH
meets the standard requirements or refers to procedures, where appropriate.
LEVEL 2: Operational Procedures

Define sequence of activity steps, responsibilities and methods and criteria for
effective operation and control of processes. Procedures reference Work
Instructions, Forms, Flow Charts and Records, where applicable.

LEVEL 3: Work Instructions

Provide detailed step-by-step instructions, Work Instructions, Reference Forms,

Flow Charts, and Records where applicable.

LEVEL 4: Forms
Provide documented evidence of implementation.

Quality Manual

WANE ELECTRO TECH has established and maintained this Quality Manual that includes:

a) The scope of the Quality Management System including details of and justification for
any exclusion,
b) The method by which WANE ELECTRO TECH meets the standard requirements or
cross-reference documented procedures established for the Quality Management
System, and
c) Sequence, interaction and descriptions of processes that make up our Quality
Management System.
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Control of Documents

WANE ELECTRO TECH identifies and controls documents and data in any media that relates
to the requirements of ISO 9001:2008. The control of these documents is performed in
accordance with the Documents Control Procedure this procedure addresses the following
issues:

a) To approve documents for adequacy prior to issue,

b) To review and update as necessary and re-approve documents,
c) To ensure that changes and the current revision status of documents are identified,
d) To ensure that relevant version of applicable documents are available at points of use,
e) To ensure that documents remain legible and readily identifiable,
f) To ensure that documents of external origin determined by WANE ELECTRO TECH
to be necessary for the planning and operation of the quality management system are
identified and their distribution controlled, and
g) To prevent the unintended use of obsolete documents, and to apply suitable
identification to them if they are retained for any purpose.

Control of Records

 The level of performance of the Quality Management System processes is documented

and controlled through the use of quality records. These records are established and
maintained to provide evidence of conformity to requirements and of the effective
operation of the Quality Management System.

 Records are controlled according to the Records Control Procedure - This procedure
ensures the proper identification, storage, retrieval, protection, retention time and
disposition of quality records.
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9. Quality Policy
The Top Management of WANE ELECTRO TECH is committed to provide quality products
and services that meet customer and regulatory requirements through establishing,
implementing, maintaining and reviewing a Quality Management System which complies
with the requirements of ISO 9001:2008 for the Manufacturing, Supply, Installation, Erection,
Test & Commissioning and Services of Electro-mechanical Works and Trading activities.

We at WANE ELECTRO TECH are committed to follow a quality policy based on the concept
of Dynamic Quality. The purpose of Dynamic Quality is to ensure total satisfaction of our
Customers, Share holders and Employees by enabling the profitability of the company
through:-

a. Achievement of customer satisfaction by fulfilling requirements.

b. Continual improvement of our products and services.
c. Organizing responsible, accountable and motivated employees.
d. Continually upgrading skill, competence and experience of our employees to
adapt ourselves to the dynamic global system.
e. Adhering to environmental, safety and ethical requirements of the society.

This quality policy is communicated at all levels within WANE ELECTRO TECH.
Verification of understanding is assessed as part of the Quality Management System through
internal quality audits. The Top Management of WANE ELECTRO TECH ensures that the
quality policy:

a. Is appropriate to the purpose of our organization,

b. Includes a commitment to comply with the requirements and continually
improve the effectiveness of the Quality Management System,
c. Provides a framework for establishing and reviewing quality objectives,
d. Is communicated and understood within our organization, and
e. Is reviewed for continuing suitability.
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Planning
Quality Objectives
The Top Management of WANE ELECTRO TECH ensures that quality objectives, including
those needed to meet requirements for product are established at relevant functions and levels
within the organization. The quality objectives are measurable and consistent with the quality
policy and include the planning of product realization to include the quality objectives and
requirements for the product.

When objectives are established, management considers the following:

a) Current and future needs of the customers,

b) Relevant findings from management review meetings,
c) Product and process performance,
d) Levels of satisfaction, internal and external,
e) Audit results,
f) Competitor analysis, bench marking, new opportunities for improvement, and
g) Continually sourcing new resources needed to fulfill quality objectives

The Top Management delegates, as appropriate, the personnel that contribute to the
achievement of the quality objectives through documented corrective action forms, memos,
nonconformance reports, audit reports or any other documentation that is pertinent.
Objectives are systematically reviewed or revised, as necessary.

Quality Management System Planning

 The Top Management of WANE ELECTRO TECH ensures that:

a) The planning of the Quality Management System is carried out in
order to meet the requirements.
b) The integrity of the Quality Management System is maintained when
changes to the Quality Management System are planned and
implemented.
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10. PRODUCT REALIZATION

Planning of Service
Realization

Quality planning is carried out before service realization proceeds. During this planning, Top
Management identifies:

a) The quality objectives and requirements for the service,

b) Processes, documentation and resources required,
c) Verification, validation, monitoring, measurements and inspection activities,
d) Criteria for service acceptance, and
e) Records needed to provide evidence that the service meet requirements

 The Top Management ensures this planning is consistent with the requirements of the
other processes of the Quality Management System.

Determination of Requirements Related to the Service

WANE ELECTRO TECH determines requirements related to the service utilizing:

a. Requirements specified by the customer, including requirements for delivery and

post-delivery,
b. Requirements not stated by the customer but necessary for specified or intended
use, where known,
c. Regulatory requirements related to the service, and
d. Any additional requirements considered necessary by WANE ELECTRO TECH.

Review of Requirements Related to the Service

 WANE ELECTRO TECH reviews requirements related to the service with Assessment
Procedure - This assessment and review shall be conducted prior to our commitment
to provide a service to the customer (submission of tenders, acceptance of contracts or
orders, acceptance of changes to contracts or orders) and ensures that:
a. Service requirements are defined,
b. Contract or order requirements differing from those previously expressed are
resolved, and
c. WANE ELECTRO TECH has the ability to meet the defined requirements.
 Records of the results of the assessment and review and actions arising from the
assessment and review are maintained.
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 Where the customer provides no documented statement of requirement, the customer

requirements is confirmed before acceptance.
 Where service requirements are changed, WANE ELECTRO TECH ensures that
relevant documents and database entries are amended and that relevant personnel are
made aware of the changed requirements.

Customer Communication
WANE ELECTRO TECH has determined and implemented arrangements defined in Internal
& External Communication Procedure - for communicating with customer in relation to: a)
Product information,
b) Enquiries, contracts or order handling, including amendments, and Customer
feedback, including customer complaints

11. MEASUREMENT, ANALYSIS AND IMPROVEMENT

General

 WANE ELECTRO TECH is committed, through planning and implementing

measurements, analysis, monitoring, and improvement processes needed for the
following:

a) To demonstrate conformity to the product/service requirements,

b) To ensure conformity of the Quality Management System, and
c) To continually improve the effectiveness of the Quality Management System.
Monitoring and Measurement

Customer Satisfaction

As one of the measurements of the performance of the Quality Management System, WANE
ELECTRO TECH monitors information relating to customer perception as to whether
WANE ELECTRO TECH has met customer requirements by:

a) Questionnaires and survey

b) Interviewing major customers
The results are analyzed by using appropriate statistical tools and actions are taken to
enhance the satisfaction of customers.
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Internal Audit

WANE ELECTRO TECH conducts internal audits in accordance with the Internal Audit
Procedure - to determine whether the Quality Management System:

a) Conforms to the planned arrangements to the requirements of this International

Standard and to the Quality Management System requirements established by WANE
ELECTRO TECH and is effectively implemented and maintained.
b) An Audit Program has been planned taking into consideration the status and
importance of the processes and areas to be audited, as well as, the results of previous
audits. The audit criteria, scope, frequency and methods have been defined. Selection
of auditors and conduct of audits ensure objectivity and impartiality of the audit
process. Auditors do not audit their own work.
c) The management responsible for the area being audited has the responsibility to
ensure that actions are taken without undue delay to eliminate detected
nonconformities and their causes. A follow-up activity includes the verification of the
actions taken and the reporting of verification results in accordance with the
Corrective and Preventive Action Procedure -
d) The scheduling of audits is determined on the basis and importance of the activity to
be audited.
e) The implementation and effectiveness of the corrective action taken are recorded and
subsequently verified during follow-up audit activities.

 Records of the audits and their results shall be maintained as per the Records Control
Procedure.

Monitoring and Measurement of Processes

WANE ELECTRO TECH has established operating procedures to monitor Quality
Management System processes. The measurements of the Quality Management System
processes are defined in the operating procedures, where applicable. These methods
demonstrate the ability of the processes to achieve planned results. When planned results are
not achieved, corrective actions are taken as appropriate according to Corrective and
Preventive Action Procedure.

Monitoring and Measurement of Products

WANE ELECTRO TECH monitors and measures the characteristics of products to verify
that product requirements have been met. This is carried out at appropriate stages for the
product realization process in accordance with the planned arrangements. Evidence of
conformity with the acceptance criteria shall be maintained.
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Control of Non-Conforming
Product
WANE ELECTRO TECH ensures that product which does not conform to product
requirements is identified and controlled to prevent its unintended use or delivery. The
controls, related responsibilities and authorities for dealing with non-conforming product are
defined in the Non-Conforming Products Control Procedure -

Analysis of Data
 WANE ELECTRO TECH determines, collects and analyzes appropriate data to
demonstrate the suitability and effectiveness of the Quality Management System and
to evaluate where continual improvement of the effectiveness of the Quality
Management System can be made using Data Analysis Procedure -. This includes data
generated as a result of monitoring and measurement, as well as, other relevant
sources, such as the quality objectives, and reviewed at the management review
meetings.
a) Conformance to Service Requirements,
b) Customer Satisfaction,
c) Characteristics and trends of processes and services including opportunities for
preventive action, and
d) Supplier evaluations.

IMPROVEMENT
Continual Improvement
WANE ELECTRO TECH continually improves the effectiveness of the Quality Management
System through the use of the quality policy, quality objectives, audit results, analysis of data,
corrective and preventive actions and management review.

Corrective action

WANE ELECTRO TECH determines actions to eliminate the causes of non-conformities in

order to prevent recurrence.
The Corrective and Preventive Actions Procedure WANE ELECTRO TECH has been
established to define the requirements for:
a) Reviewing non-conformities (including customer complaints),
b) Determining the causes of non-conformities,
c) Evaluating the need for action to ensure that nonconformities do not reoccur,
d) Determining and implementing action needed,
e) Reviewing the effectiveness of corrective action taken, and
f) Recording the results of actions taken.
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Preventive Action

WANE ELECTRO TECH determines actions to eliminate the causes of potential non-
conformities in order to prevent their occurrence. Functional heads are responsible to ensure
that preventive actions are appropriate to the effects of the potential problems.

The Corrective and Preventive Actions Procedure - has been established to define the
requirements for:
a) Determining potential non-conformities and their causes,
b) Evaluating the need for action to prevent occurrence of
nonconformities,
c) Determining and implementing action needed,
d) Reviewing the effectiveness of corrective action taken, and
e) Recording the results of actions taken
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12. HSE Policy

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13. ALCOHOL & DRUG POLICY

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14. Road Safety & Driving Policy

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15. WANE GENERAL RULES

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16. Fire Safety Policy

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17. COVID-19 Policy

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OBJECTIVES OF THE ABOVE-MENTIONED HEALTH, SAFETY

ENVIRONMENT POLICY & RULES ARE
 To produce healthy and efficient workers.
 To protect our environment from pollution.
 To prevent any accident during work.
 In order to achieve the above missions, the workers are expected to perform
these activities
 Every worker should wear the appropriate uniform, helmet and safety shoe
during any time of work.
 Every worker should wear the appropriate protective eye glass while grinding
and winding
 Every worker should wear the appropriate hand glove in order to protect once
palm and fingers from damage.
 Every worker should not put sharp hand tools such as knife and saw around
their body.
 Every worker should use both of their hands when climbing on the standard A
ladder and scaffolding and stand tight. Then after we are obligated to use the
safety belt before starting work.
 Every worker should use the appropriate sound proof device at places with high
sound noise.
 Every worker should cover once own nose and mouth with appropriate dust
protective materials.
 At any time and place of work we are highly recommended to have fire
extinguisher very as close as possible.
 Every worker is forbidden to use alcohol, chat and cigarette during any work
time.
 Every driver should
1. not drives without license
2. Wear seat belt properly, and so do the passengers.
3. Avoid using mobile phones while driving.
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4. Not drive after drinking alcohol.

5. Not drive after 12:00 pm (local time)
Safety Checklist
• All relevant persons that the mounting, repair work and construction must fully
comply.
• Contractor should ensure that all workers complies each and all relevant laws,
directives and other regulations

Hazards
The dispenser must be isolated before starting works and switch of the main supply locked in
the OFF position. Not only dispenser; submerged pump must be isolated too. And these all
are the safe work conditions for the technicians.

Cladding and dismantled packaging must be stored in such a way as injuries persons or to
avoid damage to components. Be sure that ensure the right place for the retaining catch to
prevent the cover falling onto persons who’s in the area.
Ensure each person read the user instruction at the unattended service station.

They must be visible on the notice board or anything else.

Warning Signs
The following warning signs are fitted as standard, on the dispenser; however, they may vary
according to individual country requirements or customer specifications.

Emergency Button and Switch

On both attended and unattended service stations, the following devices, not placed on the
dispenser, should compulsorily be installed:

• An emergency button for switching off the power supply to the whole area concerning
refueling operations. Such button must be easily accessible to the operative staff and, if placed
outdoor, it must be protected against any accidental operation.
• An emergency switch for switching off the power supply of the dispensers and other electrical
equipment. Such switch must be easily accessible to the operative staff.
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Obligations

• Check earthling system operation according to current rules and regulations

• Emergency stop: operate only in case of emergency
• Cut off electrical power before any work
• Check
• During refueling operations, the fuel dispenser must never be opened, for any reason.

NEVER RUN A LEAKING PUMP!

• The zone around the fuel dispenser must be suitably lit, so that refueling operations are carried
out in complete safety.
• Engine and light of vehicles to be refueled must be switched off.
• Ensure that working surface is dry in order to avoid danger of slippage.
• Before beginning refueling operations ensure-by checking visually- that delivery hose is
intact, that is without any defect that could cause fuel loss.
• On removing the nozzle from its seat, ensure that the lever is in non-refueling position. Before
starting delivery, the nozzle must be carefully introduced into the tank of the vehicle to be
refueled. On replacing the nozzle, ensure that the lever is back in non-refueling position.
• During refueling hold the nozzle and do not left it unattended in the vehicle tank.
• The fuel dispenser has been specifically designed to meter fuels and pour them into vehicle
tanks or into special legally-approved containers. Any other use is to be considered incorrect.
• To avoid incorrect function and/or to prevent fuel dispensers from damaging, make sure that
there is enough fuel in each tank.

Personal Protective Equipment’s

Protective Clothing;
Before the maintenance procedures, the following clothing must be worn:

• Protective Helmet
• Anti-stating clothing
• Eye protection
• Protective gloves or/and protective hand cream
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• Protective shoes
• Safety Equipment for Working Hazardous Areas;
• The use of all electrical tools is strictly prohibited
• Only spark free tools are permitted for work on dispensers
• The use of telecommunications equipment in hazardous areas is strictly prohibited
• Work on bearings is only permitted using the standard workshop tools authorized for this kind
of work
• Only the use of explosion protected work lights is permitted

Safety instructions that the following must be ensured before any installation or maintenance
procedures are:
Safety Instructions;
• Follow the proper Risk Assessment & Prevention Plan.
• Follow the proper work Procedure.
• Follow the Emergency Response Plan.
Additional Specific Instructions are:
• Avoid direct contact of fuel with the skin
• Use suitable protective clothing, protective gloves and/or protective hand cream
• Inhalation of petrol vapor must be avoided
• No smoking, no naked flames are permitted
• Suitable precautions must be taken and where necessary respirators used
• Long hair and ties can get caught in moving parts. Hair must be suitably covered
• Avoid fuel spills
WARNING: ANY ATTEMPTS TO CARRY OUT THE PROCEDURES OF THIS
MANUAL, BY UNQUALIFIED OR UNAUTHORISED PERSONS, MAY RESULT IN
SERIOUS INJURY OR LOSS OF LIFE.
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18. Comunication between TotalEnergies arketing Ethiopia

Appendix 1:
Certeficates
 Appendix 3:
Testimonial Awards