11 Department of Education

National Capital Region

S CHOOLS DIVIS ION OFFICE
MARIK INA CITY

Oral Communication in Context

Quarter 1 - Module 1
Nature and Process of Communication

Writer: Patricia R. Quine

Illustrator: Marexcza Z. Salinas
Layout Artist: Richland C. Buere

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DISCIPLINE • GOOD TASTE • EXCELLENCE
 What I Need to Know

As learners, you deal with communication every day. You communicate to

express your thoughts and feelings. When you make a phone call, post on Facebook,
write a letter or even tell your secret, you tend to express yourself. You should strive
to speak in a way that you will be understood in whatsoever means you convey your
ideas. Likewise, when others speak, you should strive to listen and pay attention too
on what others are telling you to be able to comprehend them.

Communication is a process of sending and receiving messages between or

among individuals. It includes imparting, exchanging or sharing of feelings, ideas
and other information. The communication process involves essential elements like
sender, receiver, encoding, decoding, channel, noise, context and feedback.

The goal of this module is to help you further understand the definition,
nature and process of communication.

After reading and studying this lesson, you are expected to demonstrate the
following skills to:

Content Standard
• understand the nature and elements of oral communication in context.

Performance Standard
• design and perform effective controlled and uncontrolled oral communication
activities based on context.

Learning Competency
• explain the nature and process of communication (EN11/120C-Ia-2)

Moreover, in this lesson you will learn concepts and do practice activities that will
help you to do the following:
1. reflect on what you know about yourself as a communicator;
2. identify terms that are related to communication and its elements;
3. describe the process of communication;
4. discuss the role of the elements of communication;
5. use the process of communication and its elements in varied context;
6. construct an appropriate conversation between you and certain individuals;
7. suggest ways to communicators to effectively communicate with one another;
8. match the elements of communication with their proper descriptions; and
9. express the importance of communication using your skill or talent.

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DISCIPLINE • GOOD TASTE • EXCELLENCE 1
 What I Know

Before you proceed to the different activities found on this module, read each
statement below carefully and answer the pre-assessment activity.

A. Write true if you think the statement is TRUE, and false if you think the
statement is FALSE.

1. Communication is the transmission of a message from a sender to

a receiver.
2. Communication involves interaction between and among
participants.
3. Misunderstanding only occurs once at any communication
situation.
4. An effective communicator chooses an appropriate way to send his
or her message to another.
5. Communication does not reach for a mutual understanding nor
connect people or places.

B. What is the nature of communication?

___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

C. Explain the process of communication.

___________________________________________________________________________
___________________________________________________________________________

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DISCIPLINE • GOOD TASTE • EXCELLENCE 2
 Lesson
Nature and Process of
1 Communication

What’s In

Communication is a
process. It occurs between two or
more people. It can be expressed
through written or spoken words,
actions (nonverbal) or both
spoken words and nonverbal
actions at the same time.

Communication is
essential in any circumstance or
situation. It leads individuals to
express their thoughts and
emotions to be understood by
those around them.

The essential elements of communication are the following: speaker, message,

encoding, channel, decoding, receiver, feedback, context and barrier or noise.

There are terms that you need to get familiar with to be able to understand
other essential lessons about communication, which you will find on the next
modules.

Have you heard of the words that are inside the box? With your prior
knowledge about those words, choose the word that best corresponds to each of the
given definitions.

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 Sender Encoding Channel Message
Decoding Receiver Barrier Feedback

1. The medium or the way the message is transmitted.

2. The individual whom the message is directed or the person who
interprets the message.
3. Any distraction which competes with the message for the receiver’s
attention.
4. The process of converting the message into words, actions or other
forms that the speaker understands.
5. The person who intends to express the message by passing
information or ideas to others.
6. It is composed of messages the receiver sends back to the source.
7. The ideas, feelings or meanings produced by the source for the
receiver or an audience.
8. The process of interpreting the encoded message of the speaker by
the receiver.

In addition to the previous task, the terms noise and channel are also
important words that you will encounter mostly in the next lessons.

Encircle all the words that you think apply to noise and underline twice all
the words that you think apply to channel in the context of communication.

passing cars newspaper

mispronunciation defects in technology

letters posters distraction

blogs lack of interest disability

barking dogs personalized note

posters diversity of culture

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 What is It
The terms that you encountered from the previous activities are necessary to
guide you to become an effective communicator.

As learners, it is important that you distinguish the following elements of

communication, and to apply them to any communication or communicative
situations successfully:

1. Speaker
• This is the source of information or message.

2. Message
• This deals with the information, ideas, or thoughts conveyed by the
speaker in words or in actions.

3. Encoding
• It is the process of converting the message into words, actions, or other
forms that the speaker understands.

4. Channel
• This refers to the medium or the means, such as personal or non-personal,
verbal or nonverbal, in which the encoded message is conveyed.

5. Decoding
• It is the process of interpreting the encoded message of the speaker by the
receiver.

6. Receiver
• This refers to the recipient of the message, or to someone who decodes the
message.

7. Feedback
• It deals with the reactions, responses or information provided by the
receiver.

8. Context
• It talks about the environment where communication takes place.

9. Barrier or Noise
• The factors that affect the flow of communication.

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DISCIPLINE • GOOD TASTE • EXCELLENCE 5
 You will be led to a YouTube link that shows a video about the nature and
process of communication. The short video is created with the use of PowToon that
features an animated clip. It presents some points to ponder to help you further
understand the nature and process of communication. The link that you will search
is https://www.youtube.com/watch?v=pNJW7AxIx-0.

What’s More
As you study the process of communication and its basic elements, by this
time, you might have determined some expressions that are related to
communication and its elements.

Encircle all the synonymous words that apply to each of the given elements of
communication.

Speaker
Source Recipient Transmitter Sender Encoder

1.

Message
Information Seminar Speech Meeting Session

2.

Channel
Frequency Means Station Medium Link

3.

Receiver

Target Teller Recipient Addressee Decoder

4.

Receiver
Response Answer Reaction Comment Reply

5.

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 With the learning that you gained about communication, study the figure
that shows the process of communication and its given basic elements.
Describe what the figure presents and discuss the role of the given elements
in your own words.

Use the following rubric as a guide while working on this activity.

Criteria Score Remarks

Description is clear and
10 pts
relevant.
Discussion on the
connection between and
10 pts
among ideas is
presented.
Sentence form and word
10 pts
choice are appropriate

Speaker

Feedback Message

Receiver Channel

_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________________

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 Communication is always around you. You speak with different people and
listen to their views as well. You encounter various places where you are asked to
participate in a communicative setting.

Use the process of communication and its elements to fill in the appropriate contents
to fit to the given contexts: supermarket, museum and health center. Read the given
example to lead you to how you will do the activity.

Context: School

sender •a Grade 11 student from Humanities and Social Sciences Strand

(YOU)

•Good afternoon Ms. Quine, I found a lost wallet at the canteen and I
hope to return it to its owner. I think someone is already looking for it.
Message

•face-to-face communication
Channel

•Ms Quine, class adviser of the sender

Receiver

•You have a really good heart. I know that the owner of the wallet will
really be thankful for your act to return it. I will help you turn it over to
Feedback the appropriate person and find whoever owns the wallet.

Use the following rubric as a guide while working on this activity.

Criteria Score Remarks

Communicators are
10 pts
relevant in the situation.
Channel is appropriate
10 pts
for the communicators.
Dialogue is applicable in
10 pts
the context.

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 Context: Supermarket

sender
(YOU)

Message

Channel

Receiver

Feedback

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 Context: Museum

sender
(YOU)

Message

Channel

Receiver

Feedback

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 Context: Health Center

sender
(YOU)

Message

Channel

Receiver

Feedback

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 The previous activities help you determine related words about the elements
of communication, describe the process of communication, and use the elements and
process of communication. This time you will construct a conversational scenario by
applying what you learned from the activities and from the lesson presented.

Have a conversation between you and another person, who can be your friend or
your family member. Focus the communication about how you can improve your
communication skills in English language.

Use the following rubric as a guide while working on this activity.

Criteria Score Remarks

Focus of communication
10 pts
is clear and consistent.
Ideas presented are
10 pts
purposeful.
Perspectives are carefully
10 pts
considered.

You (sender) : _______________________________________________________________

Receiver : _______________________________________________________________
You (sender) : _______________________________________________________________
Receiver : _______________________________________________________________
You (sender) : _______________________________________________________________
Receiver : _______________________________________________________________
You (sender) : _______________________________________________________________
Receiver : _______________________________________________________________
You (sender) : _______________________________________________________________
Receiver : _______________________________________________________________

What I Have Learned

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 Communication is important in your daily dealings with those people around
you. The communication process is the step that you take to express your feelings
and thoughts to effectively communicate with others.

What are the elements and process of communication?

_________________________________________________________________________

What I Can Do

In not more than three sentences, what would you suggest to the communicators to
each of the given context for them to be involved with communication successfully?

Use the following rubric as a guide while working on this activity.

Criteria Score Remarks

Desired number of sentences for the
10 pts
explanation is followed.
Clarity of the suggestions is evident. 10 pts
Suggestions are appropriate in the context. 10 pts

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 _________________________________________________
_________________________________________________
_________________________________________________
_________________________________________________
_________________________________________________
_________________________________________________
________________________

_________________________________________________
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_________________________________________________
_________________________________________________
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________________________

Assessment
Practice the knowledge that you learned from the previous discussion by choosing
the answer that best corresponds to each of the given statements. Encircle the letter
of your answer.

1. Good communication occurs when the ________________ meaning is reached.

A. unresolved C. prejudice
B. shared D. nonverbal

2. It is the location in which communication takes place.

A. feedback C. context
B. channel D. barrier

3. It is the process of finding or interpreting meaning.

A. decoding C. encoding
B. feedbacking D. channeling

4. In the communication process, encoding takes place ________________.

A. by the sender
B. by the receiver
C. by both the sender and the receiver
D. within the environment

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5. Which of the following elements is NOT involved in the communication
process?
A. receiver C. technology
B. message D. sender

6. It is the conversion of a message into groups of words, symbols, gestures, or

sounds that present ideas or concepts.
A. decoding C. encoding
B. feedbacking D. channeling

7. Which of the following is not a medium of communication?

A. facial expression C. virtual meetings
B. teleconferencing D. poor eyesight

Additional Activities
Choose one from the following tasks or think of your own task. Use your skill
or talent to showcase what you learned from this module by expressing the
importance of communication. Do this on a separate sheet of paper.

Use the following rubrics as a guide while working on this activity.

Criteria Score Remarks

Output is relevant to the
10 pts
topic.
Output expresses the
importance of 10 pts
communication.
Effort on doing the
10 pts
output is evident.

1. writing a poem
2. writing a short story
3. writing a script or dialogue
4. composing a song
5. making a poster
6. doing a blog or a vlog
7. forming a brochure
others: ____________________________

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 References

Books:
Sipacio, Philippe and Balgos, Anne. 2016. Oral communication in context for
senior high school. Quezon City: C & F Publishing, Inc

Video
Renzen Era. [Screen name]. (2016, September 11). Communication process
[Video file]. Retrieved from https://www.youtube.com/watch?v=pNJW7AxIx-
0

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 Development Team of the Module

Writer: Patricia R. Quine, MAELT (SH-SEHS)

Editors: Jose M. Datugan, (MHS)
Remia L. Ricabar (PSDS )
Internal Reviewer: Janet S. Cajuguiran (EPS-English)
External Reviewer:
Illustrator: Marexcza Z. Salinas (PHS)
Layout Artist: Richland C. Buere (SEHS)
Management Team:
Sheryll T. Gayola
Assistant Schools Division Superintendent
OIC, Office of the Schools Division Superintendent

Elisa O. Cerveza
Chief, Curriculum Implementation Division
OIC, Office of the Assistant Schools Division Superintendent

Janet S. Cajuguiran
EPS-English

Ivy Coney A. Gamatero

EPS – Learning Resource Management System

For inquiries or feedback, please write or call:

Schools Division Office- Marikina City

191 Shoe Ave., Sta. Elena, Marikina City, 1800, Philippines

Telefax: (02) 682-2472 / 682-3989

Email Address: sdo.marikina@deped.gov.ph

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