UNIVERSITY OF MAKATI

J.P. Rizal Ext., West Rembo, Makati City

COURSE LEARNING PLAN

COLLEGE OF BUSINESS AND FINANCIAL SCIENCE

HUMAN RESOURCE MANAGEMENT DEPARTMENT

COURSE TITLE COURSE CODE

HBO
HUMAN BEHAVIOR IN AN ORGANIZATION
COURSE PREREQUISITES/CO-REQUISITES UNITS
NONE 3
UNIVERSITY MISSION
We envision the University of Makati as the primary instrument where training programs interface to mold Makati youths into productive citizens and IT-enabled professionals who are
exposed to the cutting edge technology in their areas of specialization

COLLEGE VISION
The leading provider of globally competitive business and finance professionals.

COLLEGE MISSION
To produce globally competitive and employable business and finance graduates through quality education.

PROGRAM LEARNING OUTCOMES

The course introduces the students to the factors affecting the behavior of individuals and groups in organization focusing on the specific factors that tend to explain behavior of individuals,
groups, and organizations. Various theories and models of organizational behavior, work group behavior, motivation in life and work, and human relations among others are discussed and related
to organizational practices and phenomena.

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

It is designed to help students understand how people think, feel and behave as individuals and groups in and around organizations. Students will acquire insights into the cognitive and
affective elements underpinning behaviors of individuals in workplace settings, design and development of work teams and organizations, and management of behavioral issues affecting
organizational effectiveness.

PERFORMANCE INDICATORS
1. Weekly task assessments (formative or summative)
2. Class Participation on the online discussions
3. Weekly quizzes
4. Group Presentation
5. Individual organization design

COURSE DESCRIPTION
The course provides a thorough understandingof Human behavior in Organization and Explore the broad outlines of organizational behavior and develop the knowledge and skills to apply
organizational behavior concepts and theories. Develop an informed view about how both the needs of the organization and the needs of the individual can be met in the organizational setting.
Topics include motivation, learning, feedback, perception, personality, attribution, identity, decision-making, communication, job satisfaction, team work, organizational culture, conflict
management, negotiations, leadership and change management.
COURSE INTENDED LEARNING OUTCOMES
At the end of the course, the student should be able to:
1. Apply the theory, concepts, and models and principles of human behavior in relation to the individual, group and organizational levels.
2. Demonstrate responsiveness of themselves and others in light of their individual characteristics, work values, job attitudes, moods and emotions, and motivation at work.
3. Develop “soft skills” to effectively deal with interpersonal and management challenges.
4. Expose students to the realities and challenges of working in an organization.
5. Derive learning insights and vis-á-vis future career

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

TEACHING LEARNING RESOURCE

INTENDED LEARNING ACTIVITIES S/
WEEK SESSION DATE CONTENT ASSESSMENT TASKS
OUTCOMES REFERENCE
MODALITY ACTIVITY
S
 Book
reading
MODULE 1 Chapter
Identify the different environmental 1
forces that recently had redesigned INTRODUCTION TO BLENDED
management practices in most ORGANIZATIONAL Synchronous via  Human
1-2 organizations; and BEHAVIOUR Gmeet- Behavior 
1-2 Discusion/Recitation Via
3-4 Interactive Lectures in Google Meet
Describe the foundations and basic  Environmental forces Discussion Discussions Organizat
assumptions of Organnizational redesigning management Small-group ion
practices  Quiz Via LMS
Behaviour Use of discussions Module 1
Asynchronous Independent
Discuss the challenges of OB in  Foundations and basic Learning Video study  Answer assignment
https://www.y
most organization; and asumptions of OB and modules via provided in LMS
outube.com/
LMS watch?v=r2X
Generalize the anchors that  Importance and v9Am7PWQ&
represents the principles on which challenges of OB list=TLPQMD
OB is developed and refined. gwNzIwMjAD
 Anchors of OB InveNULUhw
&index=1

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

BLENDED Lectures  Book

3-4 5-6 Identify the different primary, MODULE 2  Discusion/Recitation Via
Synchronous via Discussions reading
secondary and other dimensions of Google Meet
Gmeet- Small-group Chapter 2
work place diversity; and WORK PLACE DIVERSITY Interactive discussions
 Quiz Via LMS
Discussion Independent  Human
Enumerate the benefits of  Workplace diversity study Behavior
workplace diversity. meaning  Answer assignment
Use of in
Asynchronous provided in LMS
Organizat
Explain the benefits of managing
 Dimensions of workplace Learning Video ion
workplace diversity; and
diversity and modules via Module 2
LMS
Discuss how to effectively create
 Benefits of workplace  Video
and manage workplace diversity
diversity https://www.y
outube.com/
 Roadblock to workplace watch?v=gd_
diversity Htc8Ke9Q&li
st=TLPQMDg
 Effectively creating and wNzIwMjADI
managing workplace nveNULUhw
diversity &index=2

5-6 7-8 Identify and describe personality MODULE 3 Lectures  Book  Discusion/Recitation Via
BLENDED Google Meet
9-10 traits in the workplace; Discussions reading
PERSONALITY, ABILITY, Synchronous via Small-group Chapter 3
ATTITUDES AND VALUES Gmeet-  Quiz Via LMS
Explain the abilities that are used to discussions  Book
Interactive
categorize performers in the Independent reading
 Personality at work Discussion
organization; and study Chapter 2  Answer assignment
 Five personality traits  Human provided in LMS
Use of
Discuss attitudes, its formation and Behavior
 Myers-Briggs type Asynchronous
how to change it. in  Take Myers-Briggs
indicator Learning Video
Organizat Personality Test:

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

Enumerate different values found  Attitudes in the workplace and modules via ion https://www.16personalities.co
across culture. LMS Module 3 m/free-personality-test
 Attitude formation
 Change of attitude  Online
Resource
 Types of values
s:
 Self-Concept, Perceptions https://www.y
and Attributions outube.com/
 Self-enhancement watch?v=Tgx
sDlgvZ9w&t=
 Self verification 29s

7 11-12 MODULE 4  Book

Determine the start of motivation
13-14 reading  Recitation Via Google Meet
approaches of motivation;
EMPLOYEE MOTIVATION Chapter
BLENDED Lectures
4  Quiz Via Google Meet
Differentiate theories under content Synchronous via Discussions
1. Motivation starts from
and process; and Gmeet- Small-group
individual  Human  Answer Quiz in Module 4
Interactive discussions
2. Content approaches Behavior
Classify the levels of motivation. Discussion Independent
3. Maslow’s hierarchy of in
study
Needs Organizat
Discuss job designs practices that Use of
4. Aldefer’s ERG theory ion
motivate empoyees; Asynchronous
5. Herzberg’s two-factor Module 4
Learning Video
Theory
Differentiate job enlargement from and modules via
6. McClelland’s learned  Online
job enrichment; and LMS
Needs Theory video:
7. Process approaches
Identify the different forms of
8. Expectancy theory https://www.y
flexible working arrangement
9. Equity theory outube.com/
.
10. Goal-setting theory watch?v=hV6

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

11. Job design practices that X6hawz3Y&fr

motivates ags=wn
12. Job characteristics
13. Job rotation
14. Job enlargement
15. Job enrichment
16. Empowerment

8 15-16 1. Identify purpose and focus of MODULE 5

performance appraisals. Book reading  Recitation Via Google Meet
PERFORMANCE Chapter 5
2. Identify the different variations of APPRAISALS, FEEDBACK
performance appraisal systems. AND REWARDS Human  Quiz Via Google Meet
BLENDED Lectures Behavior in
3. Discuss ways of improving  Meaning and purpose of Synchronous via Discussions Organization  Answer Quiz in Module 5
performance appraisals. performance appraisals Gmeet- Small-group Module 5
Interactive discussions
4. Differiate the elements of an  Types of performance Discussion Independent
effective performance appraisal appraisals study
feedback. Use of
 Improving performance Asynchronous
5. Explain reinforcement theory appraisals Learning Video
and ways of controlling behavior and modules via
of employees.  Performance appraisal LMS
feedback
6. Identify the rewards program of
employees  Reinforcement theory

 Methods for controlling the

behaviour of employees

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

 Employee rewards
program

9 17-18 MIDTERM EXAMINATION Coverage: Module 1 to 5

10 19-20 Explain the difference between MODULE 6  Book  Recitation Via Google Meet
acute and chronic stress; reading
STRESS MANAGEMENT Chapter  Quiz Via Google Meet
Differentiate the models of AND WELL-BEING 6
workplace stress; and
 Meaning of workplace BLENDED Lectures  Answer Quiz in Module 6
 Human
Explain the workplace stressors and stress Synchronous via Discussions Behavior
its solutions. Gmeet- Small-group
 Two models of workplace in
Interactive discussions
stress Organizat
Analyze the consequences of Discussion Independent
ion
workplace study
 Workplace stressors Module 6
Use of
Identify the ways of managing  Asynchronous
Consequences of  Online
workplace stress. Learning Video
Workplace stress video:
and modules via
 Indivividual consequences LMS
https://www.y
 Managing workplace outube.com/
stress watch?v=hV6
X6hawz3Y&fr
ags=wn

11 21-22 1. Diffirentiate teams from groups; MODULE 7 BLENDED  Book  Recitation Via Google Meet
Lectures
Synchronous via reading
Discussions
2. Recognize the benefits and USING TEAMS IN Gmeet- Chapter  Quiz Via Google Meet
Small-group
costs of teams in organizations ORGANIZATION Interactive 7
discussions
Discussion

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

3. Identify and mdescribe the  Differentiating teams from Independent  Human  Answer Quiz in Module 7
various types of teams; groups Use of study Behavior
Asynchronous in
4. Internalize the essential of  Benefits and costs of Learning Video Organizat
implementing teams in teams in organization and modules via ion
organization; and LMS Module 7
 Types of teams in
5. Discuss the messential team organization  Online
issues and potential problems. video:
 Implementing teams in
organizations https://www.y
outube.com/
 Essential team issues watch?v=hV6
X6hawz3Y&fr
 Potential team problems ags=wn

1. Discuss the nature of MODULE 8 BLENDED Lectures  Book  Recitation Via Google Meet
12 23-24 communication in organization; Synchronous via Discussions reading
COMMUNICATION IN Gmeet- Small-group Chapter  Quiz Via Google Meet
2. Enumerate purposes of ORGANIZATION Interactive discussions 8
organizational communication; Discussion Independent
 The nature of study  Human  Answer Quiz in Module 8
3. Identify and describe the primary communication in Use of Behavior
methods of communication; and organizations Asynchronous in  Answer assignment posted
 Purposes of organizational Learning Video Organizat in LMS
4. Note how information technology communication and modules via ion
affects communication.  Methods of LMS Module 7
communication

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

 Importance of
Communication in
Organization
 New Normal for
Communication in
Organization: Its ways and
uses.
 Electronic information
processing and
telecommunications
 Communication networks
/Barriers

Identify the meaning of leadership MODULE 9  Book  Recitation Via Google Meet
13 25-26 and management; reading
LEADERSHIP IN Chapter  Quiz Via Google Meet
Differentiate management from ORGANIZATION BLENDED Lectures 9
leadership; Synchronous via Discussions
 Answer Quiz in Module 9
Identify leadership and Gmeet- Small-group  Human

Analyze leadership styles, its Interactive discussions Behavior
management  Answer assignment posted
characteristics, benefits and Discussion Independent in
challenges study Organizat in LMS
 The nature of leadership
Use of ion
Evaluate the differents studies and Asynchronous Module 9
 Distinction between
theories about leadership Learning Video
management and
and modules via
leadership
LMS
 Types of Leadership and
its characteristics, benefits
and challenges

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

 Studies/theories about
Leadership
- LPC theory of leadership
- The path-goal theory of
leadership
- VROOM’s decision tree
approach to leadership

MODULE 10  Book  Recitation Via Google Meet

14 27-28 reading
Define and discuss the nature of CONFLICT AND Chapter  Quiz Via Google Meet
conflict in organization; NEGOTIATION IN 10
ORGANIZATIONS
Identify and describe the common  Human  Answer Quiz in Module 10
 The nature of conflict in BLENDED Lectures
forms and causes of conflict; Behavior
organizations Synchronous via Discussions  Answer assignment posted
in
Gmeet- Small-group in LMS
Discuss the most frequent reactions Organizat
Interactive discussions
to conflict in organization;  Common froms & causes ion
Discussion Independent
of conflict Module
study
Apply the six structural approaches 10
Use of
to conflict management ;  Reactions to conflict
Asynchronous
Learning Video
Describe the three types of third  Managing conflict
and modules via
party disputes resolution; and
LMS
 Conflict resolutions
Outline strategies that skilled
negotiations use to  Resolving conflict through
negotiations

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

MODULE 11  Book  Recitation Via Google Meet

15 29-30 Explain how organization culture reading
affewcts employee behavior and ORGANIZATION CULTURE Chapter
understand its hhistorical roots; BLENDED Lectures  Quiz Via Google Meet
10
 The nature of Synchronous via Discussions
Describe how to create Gmeet- Small-group  Answer Quiz in Module 11
organizational culture  Human
organizational culture; and Interactive discussions
Behavior
Discussion Independent  Answer assignment posted
 Historical foundations of in
Differentiate the different study in LMS
organizational culture Organizat
approaches to culture in organization Use of
ion
Asynchronous
 Creating the organization Module
Learning Video
culture 11
and modules via
LMS
 Issues in organization
culture


Managing organization
culture
Define organization structure and MODULE 12 BLENDED Lectures  Book  Recitation Via Google Meet
16 31-32 discuss its purpose; Synchronous via Discussions reading
FOUNDATIONS OF Gmeet- Small-group Chapter  Quiz Via Google Meet
Describe the classic views of ORGANIZATION Interactive discussions 12
organization structure; and STRUCTURE Discussion Independent
study  Human  Answer Quiz in Module 12
Identify the classic principles of  The nature of organization Use of Behavior
organizing structure Asynchronous in  Answer assignment posted
Learning Video Organizat in LMS
Explain the types of Organizational  Classic views of structure and modules via ion
Structure: its advantages and Max Weber LMS Module
disadvantages. Henry Fayol 11

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

Paul Adler / Renses

Likert

 Types of Organizational
Structure; its advantages
and disadvantages

MODULE 13  Book  Recitation Via Google Meet

17 33-34 reading
ORGANIZATION DESIGN BLENDED Lectures
Chapter  Quiz Via Google Meet
Synchronous via Discussions
13
Gmeet- Small-group
Define organization design  Definition of organization
Interactive discussions  Answer Quiz in Module 13
Design  Human
Discussion Independent
Describe the steps in design process Behavior
study  Answer assignment posted
 Five organizational design in
Use of in LMS
Analyze the different types of principles Organizat
Asynchronous
organizational design ion
Learning Video
 Five Factors Affecting The and modules via Module
Organization Design 13
LMS
 Effective Approaches in
Organizational Design

18 35-36 FINAL EXAMINATION Coverage: Module 6 and 13

REQUIRED READINGS (TEXTBOOK)

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

Management of Human Behavior in an Organization by: Prof. Angelita Serrano and Dr. Marivic Flores, Unlimited Books (2016)

SUGGESTED READINGS
Human Behavior in Organization by: Roberto G. Medina, Rex Bookstore (2016)
Managing Human Behavior in Public and Non-Profit Organization https://b-ok.cc/5011327/731261
Intro to Organizational Behavior https://www.youtube.com/watch?v=r2Xv9Am7PWQ&list=TLPQMDgwNzIwMjADInveNULUhw&index=1
Workplace Diversity https://www.youtube.com/watch?v=gd_Htc8Ke9Q&list=TLPQMDgwNzIwMjADInveNULUhw&index=2
Attitude https://www.youtube.com/watch?v=-QqUuVvwWnc&t=27s
Emplyoyee motivation https://www.youtube.com/watch?v=hV6X6hawz3Y&frags=wn
Stress https://www.youtube.com/watch?v=-VkpB7lf1nY&t=28s
Organization culture https://www.youtube.com/watch?v=khiF6qEZIc8&t=325s
Organization structure https://www.youtube.com/watch?v=wX6QNmf0xps&t=15s
Organization designs https://www.youtube.com/watch?v=ppXbtMAafik
Organizational design https://centerod.com/2012/02/what-is-organizational-design/
https://www.youtube.com/watch?v=r2Xv9Am7PWQ&list=TLPQMDgwNzIwMjADInveNULUhw&index=1
https://www.youtube.com/watch?v=TC7A9PmMPwE&t=1551s
Managing Demographic and Cultural Diversity
https://www.youtube.com/watch?v=gd_Htc8Ke9Q&list=TLPQMDgwNzIwMjADInveNULUhw&index=2
Take Myers-Briggs Personality Test: (Post to LMS)
https://www.16personalities.com/free-personality-test
Motivation Theories
https://www.youtube.com/watch?v=8iVpF81xrYM
Designing a Motivating Work Environment
https://www.youtube.com/watch?v=FCj2fCJhWlU
Flexible Working Arrangements
https://www.youtube.com/watch?v=KZwdo-9Fi9A
Basic Performance Appraisal
https://www.youtube.com/watch?v=o2mi8zhnhYM&t=217s
Employee Reward Program
https://www.business.com/articles/employee-rewards-programs/
How to Run a Strategic Employee Rewards Program
https://www.kazoohr.com/resources/library/strategic-employee-rewards-program

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

COURSE REQUIREMENTS
Online Discussion
Quizzes and Assigments
Recitation
Group Presentation
Major Exams (Midterm/Finals)
Individual Output

GRADING SYSTEM
Midterm Grade:
Attendance – 5%; Behavior – 5% ; Quizzes – 15%; Recitation – 20%; Assignments, Outputs, Reports, Presentation, Project – 40%; Midterm exam – 15%

Final Quarter Grade:

Attendance – 5%; Behavior – 5% ; Quizzes – 15%; Recitation – 20%; Assignments, Outputs, Reports, Presentation, Project – 40%; Midterm exam – 15%

Final Grade = Midterm x 50% + Final Quarter x 50%

CLASSROOM POLICIES
Students are required to enroll on our virtual class at official LMS flatform. Google meet is the videoconferencing platform will be used. Link will be given on the schedule class.
The assignment and activities assigned are to be done completely, neatly and on time according to the more complete instructions given in class at the
time of the assignments. The class work and assignments must be kept PROPERLY in which may be checked occationaly.
Other than the university rules on discipline, students are expected to wear mask at all times if they are outside their houses.
No dishonesty or violence will be tolerated.

A. Attendance, Class Participation, and Make-Up Examinations

Attendance, attitude, and preparation are important. Positive contributions to the class can provide rich reciprocal learning experiences. The right attitude means: a desire and willingness to study
and learn, preparation as directed, and putting forth effort even when it may be inconvenient or difficult. It also means: being ready to answer questions when called upon, volunteering answer to
questions or asking questions (even when you feel they may seem a little "dumb"), and actively listening to the instructor and other class members. Carrying too many units, working too many hours,
etc., (usually symptoms of poor time management) will not be given much consideration in the determination of the final grade. ABSENSES (as well as tardies) will definitely negatively affect grades.
Make-up exams are exceptions, and only given on the basis of instructor/student agreement for significant and compelling reasons. The total number of absences/tardiness, regardless of the reason,

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

determine the grade for this portion of the course. Memorandums to the instructor explaining necessary absences can mitigate their effect and BIPs can help offset the impact of absences. Attendance
is based on online schedule classes. (NOTE: ATTENDANCE AND RECIATION WILL BE BASED ON THE FACE-TO-FACE AND ONLINE PARTICIPATION OF THE STUDENTS)

Students are expected to have all lessons, papers, presentations, etc., prepared on the dates indicated, to come in class with the required materials, to take notes, and to read the assignments by
the dates due. Assignments turned in late will no longer be accepted.

B. Class Assignments and Homework

The cases, problems, and exercises assigned are to be done completely, neatly and on time according to the more complete instructions given in class at the time of the assignments. The class
work and assignments must be kept PROPERLY in which may be checked periodically.

C. Term Project Presentation

The term project, on an approved topic, will be due as indicated. Groups consisting of a maximum of five (5 ) students will be formed by the instructor at the beginning of the semester. Each group
will be involved in one project that will be presented to the class at the end of the term. A key purpose of the group projects is to provide students with a comprehensive experience working in a group
or team.

D. Examinations

The examinations may consist of multiple choice, true/false, and essay questions which measure the ability to know and apply principles of good management. Other types of questions may be
included. The questions will cover the lectures, class discussions, activities, videos, exercises, and textbooks. The mid-term and final may include multiple choice questions on the test as well as
application exercises. Exams will place an emphasis on understanding important concepts and principles and on the application of these concepts and principles. All exams include concepts covered
up to the time of the exam. Moreover, for examination purposes, you are responsible for all assigned material covered in lectures and class discussions. All students are expected to take the
examination AS SCHEDULED. A makeup will be scheduled close to the regular exam date if failure to take the exam due to participation in university-sanctioned activities and programs, personal
illness, or special family circumstances. Proper documentation will be required in ALL the above mentioned cases. Otherwise, makeup exams will be given along with the next exam.

E. Academic Dishonesty:

Students are expected to act with academic integrity. Academic dishonesty includes but is not limited to cheating on quizzes and submitting work that is not your own. Failure to honor this code will
result in failing the course.

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

F. Classroom Atmosphere:

As a student within the College of Business Administration, it is expected that you are being provided with education and training for a career in the business world. The classroom atmosphere
should reflect the development of habits of behavior that will ultimately contribute to your success in the business world. Consequently, the policies established in this course are designed to
promote and maintain a business-like atmosphere and to promote an environment conducive to learning. The expectations for this course include punctuality, good manners and courteous
behavior, removal of hats while in the classroom, and turning OFF your cell phones. Anyone who does not follow these standards will be asked to remove themselves from that lecture.

CONSULTATION HOURS
Consultation may be scheduled online based on the availability of the professor.

COURSE PROGRAM
BACHELOR OF SCIENCE IN MANAGEMENT ACCOUNTING leading to BACHELOR OF SCIENCE IN ACCOUNTANCY

PREPARED BY (Signature over name) CHECKED BY (Signature over name) APPROVED BY (Signature over name) APPROVED BY (Signature over name)

DR. DENNIS A. SANDOVAL,

DR. ANALYN C. DIONALDO DR. NEMESIO BARBOSA DR. ELYXZUR C. RAMOS, CESE
ACMA,CMC,CPA

FACULTY DEPARTMENT HEAD DEAN VICE PRESIDENT FOR ACADEMIC

DATE: DATE: DATE: AFFAIRS
DATE:

RECEIVED BY (Signature over name)

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 UNIVERSITY OF MAKATI
J.P. Rizal Ext., West Rembo, Makati City

CCMD OFFICE
DATE:

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