This document outlines the customer journey for purchasing furniture from Flow Furniture. It details seven potential pathways customers can take to learn about, view details of, and complete a purchase of products. These pathways begin with customers discovering Flow Furniture through social media sites, the company website, or apps. They then provide more product information through messaging services, online stores, or a live chat. Finally, customers are able to check out and complete payment through various online and mobile payment options.
This document outlines the customer journey for purchasing furniture from Flow Furniture. It details seven potential pathways customers can take to learn about, view details of, and complete a purchase of products. These pathways begin with customers discovering Flow Furniture through social media sites, the company website, or apps. They then provide more product information through messaging services, online stores, or a live chat. Finally, customers are able to check out and complete payment through various online and mobile payment options.
This document outlines the customer journey for purchasing furniture from Flow Furniture. It details seven potential pathways customers can take to learn about, view details of, and complete a purchase of products. These pathways begin with customers discovering Flow Furniture through social media sites, the company website, or apps. They then provide more product information through messaging services, online stores, or a live chat. Finally, customers are able to check out and complete payment through various online and mobile payment options.
This document outlines the customer journey for purchasing furniture from Flow Furniture. It details seven potential pathways customers can take to learn about, view details of, and complete a purchase of products. These pathways begin with customers discovering Flow Furniture through social media sites, the company website, or apps. They then provide more product information through messaging services, online stores, or a live chat. Finally, customers are able to check out and complete payment through various online and mobile payment options.
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