GEDALYN PLOMEDA
Software Engineer | Business Analyst |
EDUCATION
QUEZON CITY POLYTECHNIC
UNIVERSITY
Bachelor of Science in Information
Technology, Major in Information
Systems
Completed in 2015
Honor Received: Cum Laude
QUEZON CITY HIGH SCHOOL
Completed in 2010
PINYAHAN ELEMENTARY
SCHOOL
Completed in 2006
CONTACT
M: gedalynplomeda@gmail.com
P: +63 926 160 3768
A: Tacurong City, Sultan Kudarat
CERTIFICATIONS
ITIL Foundation Certificate in IT
Service Management
Effective from: 28 May 2021
Certificate Number: GR671272866GP
Shopify Designer and Product Lister
Dedicated and detail-oriented Software Engineer,
Business Analyst, Shopify Designer and Product Lister
with 7 years experience in IT with 3 years of experience
in e-commerce.
PROFESSIONAL EXPERIENCE
BrightEdge | SEO Performance Analyst
2021 – Present
Key responsibilities:
Measure, monitor, and improve real SEO concepts on brand
name websites that millions of people engage with daily
Approve and reject website wins
Run queries on databases and organize, analyze and
interpret data to explain test results, trends, and anomalies
Create and update anchor texts
Uses tool to generate SEO wins
Optimize existing content through internal linking
Conduct ad-hoc SEO tasks, data analysis, and reporting as
requested
QBE Insurance | Business Analyst
2022
Key responsibilities:
Act as interface and point of liaison between the business
and IT Team in order to undertake analysis into designated
areas from a business solution, IT systems or process
perspective to identify problems, challenges or opportunities.
Support delivery of change to the business by participating
in activities that enable assessment of business need,
capture requirements, design appropriate solutions and
deliver those solutions.
Five Star Retail Brand | Product Lister
2021– 2022
Key responsibilities:
Creating the best product page in the internet
Handling Bath, Kitchen and Lighting Store
Managing Tags Approval
Auditing product pages in Shopify to ensure quality and
uniformity.
TOP SKILLS
TECHNICAL SKILLS
Programming Languages:
HTML/CSS, PHP, .NET (C#, ASP, Visual
Basic) and Java
Database Management: Oracle,
10g/12c, SQL and Microsoft Access
Software Engineering Tools:
OpenText Design Manager v16,
Dialogue v6, SubVersion, Putty,
FileZilla, P400 and AS400, Agent
Ransack, Oracle Content Server,
Soap UI, Microsoft Visual Studio,
Customer Service Tools:
Salesforce, Zendesk, Cleverbridge,
Digital River, Shopify, SharePoint,
TeamViewer and Qfiniti.
Management Tools:
Asana, Lattice, Slack, Zoom,
Skype,GSuite
Ecommerce Tools:
Loox. Ryviu, Alishark, Pexda,
EcomHunt, Photoshop, Canva,
Junglescout, Filmore, Dropified,
Oberlo, Helium 10, Viral Launch,
Parcelpanel
SEO Tools:
Salesforce, Yoda, Link Equity
Manager, Autopilot, Google Search
Console
Operating Systems:
Windows 7, Windows 8/8.1 and
Windows 10, Windows 11, MAC OSX,
and Unix
SOFT SKILLS
Observation
Decision Making
Communication
Multi-tasking
REFERENCES
JINAH YANGYANG
Shopify Specialist
freelancer
09126354325
SYDNEY ROSE OLIQUINO
Research Specialist
DOST Bicol
099955794214
QBE Insurance | Software Engineer
2021 – 2022
Key responsibilities:
Contribute to each step of the product development process
from ideation to implementation to release, including rapidly
prototyping, running A/B tests, and driving solutions to be
implemented using DevOps best practices such as
continuous Integration, Automated Testing and Continuous
Delivery
Work in cross functional teams (Squads) to drive effective
creation of Minimum Viable Products that bring business
value faster.
DXC.Technology | Technology Consultant
2018– 2021
Key responsibilities:
Design, develop, test, deploy, maintain, and improve
software.
Manage individual project priorities, deadlines, and
deliverables.
DXC.Technology | Quality Assurance Analyst
2017– 2018
Key responsibilities:
Responsible for promoting quality throughout the account
Analyzes data, identifies trends, and uses statistics ensuring
the processes meet the company business and customer
needs.
Promotes understanding of the processes required for
fulfillment of customer satisfaction and contractual
commitments.
DXC.Technology | Customer Service Representative
2015– 2017
Key responsibilities:
Customer Service. Answering questions and suggesting
solutions in relation to customer accounts, sales issues, and
software inquiry.
Resolve customer complaints via phone, email or other
media using the right processes / tools.
Document and report problems related to the customer,
operation and tools
PERSONAL INFORMATION
Age: 28 years old
Birthdate: September 19, 1993
Birthplace: Bago City, Negros Occidental
Civil Status: Single
Religion: Roman Catholic