Marjurey M.

Justol BSN 3-A7

MODULE 4: THERAPEUTIC RELATIONSHIP AND THE THERAPEUTIC

USE OF SELF

1. A - Empathy is the nurse's ability to understand and communicate the

client's meanings and feelings the client's comprehension.
2. C - Values are abstract principles that provide a person with a sense of
right and wrong, as well as a set of guidelines for living. Hard labor,
honesty, sincerity, cleanliness, and orderliness are examples of values.
3. B - Congruence - occurs when the nurse's or client's words and actions
are consistent; this creates trust. Incongruent between the nurse and
the client, these acts either prevent or reduce trust.
4. D - Acceptance is a nurse who does not become angry or react
negatively in response to a client's outbursts, anger, or acting out
Empathy, rather than sympathy, communicates acceptance to the client.
Keeping judgement about the person to a minimum, regardless of the
situation Acceptance is a behavior. This does not imply approval of
inappropriate behavior, but rather approval of the individual as a whole
worthy.
5. A - Self – awareness - the process of developing an understanding of
one’s own values, beliefs, thoughts, feelings, attitudes, motivations,
prejudices, strengths, and limitations and how these qualities affect
others. Self-awareness allows the nurse to observe, pay attention to,
and understand the subtle responses and reactions of clients when
interacting with them.
6. B - Beliefs - are ideas that one holds to be true.
7. D - Trust - The nurse–client relationship requires trust. Trust builds
when the client is confident in the nurse and the nurse’s presence
conveys integrity and reliability. Trust develops when the client believes
that the nurse will be consistent in his or her words and actions and can
be relied on to do what he or she says.
8. C - Effective therapeutic use of self by the nurse requires that the nurse
must respond to their client in the way they need it, NOT in the way they
think their client need it.
9. A - Positive Regard - The nurse who appreciates the client as a unique,
worthwhile human being can respect the client regardless of his or her
behavior, background, or lifestyle.
10. B - Effective therapeutic use of self is achieved by developing
self-awareness and beginning to understand his or her attitudes, the
nurse can begin to use aspects of his or her personality, experiences,
values, feelings, intelligence, needs, coping skills, and perceptions to
establish relationships with clients.