Priya Srivastava

 8383805791
 priya.sri75c@gmail.com
 New Delhi Senior Operations Manager

SUMMARY
A competent professional with an experience of 3 years in Business Operations & Revenue Management. A highly organized,
ambitious professional and possesses quality of developing strategies for seamless company operations and ensuring client
satisfaction with an objective to attain business goals.

KEY SKILLS
Leadership Process Improvement Team Management Vendor Management Coordination

Negotiation Strategic

PROFESSIONAL EXPERIENCE
Senior Operations Manager Jul '19 - Present
Oravel Stays Pvt. Ltd. (OYO Rooms) New Delhi
Oyo Rooms known as Oyo Hotels & Homes, is an Indian hospitality chain of leased and franchised hotels, homes and living spaces.

Overseeing end-to-end operations - demand side, supply side and property management, to ensure that annual P&L targets for
the cities are met.
Developing the reporting team which can run on-ground execution expanding the current team, setting the performance metrics
and driving efficiency.
Work closely with transformation and supply team for conducting audits, analysis and sharing reports before making properties
live as per standards and matrix defined by OYO.
Ensuring the desired metrics around costs, profitability, customer satisfaction are achieved. Process adherence and timely
reporting- Team building as per org requirements.
Optimizing Guest Experience (NPS), Revenue, and Operational Costs, working within a defined budget.
Combine entrepreneurial with business management skills to increase revenue and market share.
Business Development Manager Jun '18 - Jun '19
Square Yards Consulting Pvt. Ltd. NoidaJ
Square Yards is India’s largest integrated platform for Real Estate & Mortgages and one of the fastest growing Proptech platform in UAE, Rest of Middle East,
Australia & Canada.

Competitor’s Analysis and Understanding Market Dynamics.

Diligently communicating and priming the lead through different channels like email, SMS and calls
Interacting with the customers and analyzing the need and suggesting the right product
Achieving the monthly target in a high pressure performance driven competitive environment.
Managing activities pertaining to negotiation/finalization of deals for smooth execution of sales and order processing.
Outreaching for Various Events/ through various Social Platforms.
Cultivate excellent relationship with the new prospect and existing customers.

INTERNSHIP
Management Trainee Jul '17 - Jul '17
Britannia Industries Ltd. New Delhi
Britannia Industries is one of India’s leading food companies with a 100 year legacy. Britannia is among the most trusted food brands, and manufactures India’s
favorite brands.

Competitor’s Analysis as to accelerate the sale.

Maintaining flow of inventory.
Analyzing Modern Trade role in FMCG.
Increasing the Visibility- successful in achieving 45% SOS.
Conducted a Survey for understanding Consumer behavior.

EDUCATION
Institute of Technology and Science Jul '16 - Apr '18
Post Graduate Diploma in Management (Marketing) Ghaziabad
TECHNICAL SKILLS
Microsoft Office - Word, Excel, Powerpoint, Outlook
OS: Windows

ACHIVEMENT
4th best manager Pan India, January 2021
Best Zonal Business Manager Pan India, October 2020