RASHISH SHARMA

House No.1043 (First Floor), Sector 15-B, Chandigarh – 160015

rashishsharma.91@gmail.com
https://www.linkedin.com/in/rashish-sharma/

CAREER OBJECTIVE

To gain professional expertise in a progressive organization by inculcating my learnings and skills for the
accomplishment of organizational & personal career goals.

WORK EXPERIENCE

Company: More Retail Private Ltd.

Designation: City Operational Lead-Omnichannel Duration: Feb 2022-Till Date

Key Responsibility Areas:

• Managing day to day Omni-Operations at Vishakhapatnam for 11 stores (37 stores post full integration).
• Analysing the daily order data & improving key operational metrics on SHIPSY platform.
• Managing 3PL stakeholders & other vendors to ensure the best availability of delivery executives.
• Conducting regular field audits to ensure SOP compliance amongst operations & delivery executives.
• Responsible for all Omni Operations related metrics & SLAs at a city level.
• Acting as a conduit between the operations team & 3PL delivery executives to ensure smooth operations flow.

Company: More Retail Private Ltd.

Designation: Management Trainee-More Business Leadership Programme Duration: Dec 2020-Jan 2022
Key Responsibility Areas:

Stint #1- Retail Store Operations (MHM, Rohini)

• Conducting weekly S&OP meetings to ensure budget achievement and profitability.
• Categorizing & monitoring trends to respond effectively and efficiently to market changes.
• Coordination with Buying and Category Team to ensure ideal inventory availability.
• Implementing a data-driven model for F&V forecasting to avoid guesstimate while indenting.
• Analysing raw NPS data and creating data-driven insights to ensure a better in-store customer experience.

Stint #2- Ecommerce/Omnichannel Operations (MHM, Rohini)

• Duty Roaster Management & Manpower Allocation for Amazon Prime Day Sale, 2021.
• Analysing & improving operational performance metrics on Amazon Fresh platform.
• Ensuring Service Level Agreements are followed at all Order Fulfilment Centres.
• Implementation of new processes and procedures for efficient & effective operations.

Stint #3- Buying & Merchandising

• Merchandise Planning for FMCG goods for Eastern More Hypermarkets (Rajarhat, Burdwan, Chinsurah,
Behrampur).
• Revising Minimum Base Quantity for FMCG Goods for Winter Season.
• Coordination with vendors for timely Direct Store Delivery supply and reducing turnaround time.
• Ensuring good PO fill rate and ideal inventory levels for all Eastern More Hypermarkets.
INTERNSHIP

Company: Vanity Wagon (NAPSA Pvt. Ltd) Duration: 6 Months (1st June 2020 – 30th Nov 2020)
Designation: Digital Marketing Intern
Key Responsibility Areas:
• Performing ongoing keyword research including discovery and expansion of keyword opportunities.
• Researching and implementing content recommendations for organic SEO success.
• Tracking, reporting & analysing website analytics, ads initiatives, and campaigns.
• Working with editorial and marketing teams to drive SEO in content creation.

Company: Reliance Retail Ltd. Duration: 10 Weeks (15th Apr-28th Jun 2019)
Project Title: Understanding shopper behaviour and evaluation of customer experience at select stores of Reliance
Retail.
Learnings/Skills developed:
• Learned: Nuances of consumer behaviour at retail stores.
• Developed: People skills by interviewing customers.
• Assessed: Customer’s in-store experience by structured questionnaires.
• Explored: Data analysis by statistical package software(s).

ACADEMIC BACKGROUND

PGDM (Retail Management) from Birla Institute of Management Technology, Greater Noida, with a CGPA of
7.75 (2018-2020).

Graduated (B. Tech) from Amity University, Noida in the field of Biotechnology with 66.66%.

Passed (CBSE) Class 12th from G.M.S.S.S, Sector 10 Chandigarh in Science (PCB) with 82.4 %.

Passed (CBSE) Class 10th from St. Peter’s School, Sector 37 Chandigarh with 85.4 %.

CERTIFICATIONS & OTHER COURSES

• Google’s Project Management Professional Certificate.

• Google’s Data Analytics Professional Certificate
• KPMG Lean Six Sigma certification.
• IIBA Business Analysis certification.
• Microsoft’s online course on “AI business school for retail”.
• Google Digital Unlocked course on “Fundamentals of Digital Marketing”.