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BSBXCM501 - Project Portfolio Template.v1.0
BSBXCM501 - Project Portfolio Template.v1.0
BSBXCM501 - Project Portfolio Template.v1.0
Contents
BSBXCM501
LEAD COMMUNICATION
IN THE WORKPLACE
BSBXCM501 Lead communication in the workplace
Student name:
Assessor:
Date:
Business/organisation you
are basing this project on:
Role within
business/organisation:
Project/significant issue to
be communicated:
Describe the business or The business is about the one of the leading software company
organisation you are basing as a world education which is totally based on providing the
this project on. facilities for the student. Especially, the tablets and the
computer.
What is the name of the
business/organisation? The business is about the World education which targets the
school level students of primary level to use the tablet computer
Which industry is it part of?
in professional way of learning and engage the teacher and
What are the main activities in student for the creation of the learning environment.
the business/organisation?
Here my role is as marketing executive and I need to go various
What are the broader schools and sell the tablets computer to the school students and
organisational objectives and also instruct them to use it.
goals?
Summarise organisational World education helps in the built of the business relationship in
policies and procedures various schools and the related school’s teachers and the
students. The main issues are about their hardware and
Which policies/procedures are
content. So, for the improvement of this factors and problems,
applicable to your
they arranged to use to updated system to build a good
project/issue and/or workplace
relationship in individual customer as well.
communication?
Due to this unwanted spread of COVID pandemic there results
How are they applicable?
in the issue of less production and all the business sectors
Attach policies/procedures to remain closed as well as the problem in mobility and the cost,
your portfolio. data privacy and lack of knowledge in the tools and technology.
The stakeholders are the suppliers and the distributor of the
products, who were affected by the communication failure and
the situation of Pandemics of COVID hampers a lot in the
business.
Following are the issues regarding the financial data:
yearly
. following are the objectives while pursuing the solution
- To maximize the supply of software and tablets to the
school students
- To increase the reliable business to get profit for the
organization
Three advantages for solving the issues are trustworthy
environment, increment in production of services and good
relationship with customer and the organization.
Three risk of pursuing the solution are challenge of completion,
challenge of managing funding and challenge to engagement of
students to learn
Research information needs of For business growth, we need to implement the modern
the business/organisation technologies and the system to make the effective change
Provide a written summary of in the business.
your research. The internal information about the company needs
What are the internal includes the system and various calculation subject
information needs? matters which is relevant in internal stakeholders and their
What are the external performances in the business.
information needs? External information is required from the source of
Are there any special suppliers and other investors in World education that is
needs/diverse cultures to also attached with the partners too.
consider?
Yes, there is also the need of diverse culture and backgrounds,
How do the needs relate to which makes the students able to learn and engage to get the
broader organisational goals? useful knowledge for the prosperous development in the child
Which sources did you use to welfare and education through the use of technology.
obtain information (at least This suggest the broader organizational goals through the
three, including digital collection of feedbacks and suggestions from all the customers
sources)? and the employee of the organization, that tends to help and
grow the business of the world education and its products.
How did you extract relevant
information from minor The sources that can be used to get information is from the
references? physical and technical source and as well as from the potential
human resources which includes the change related action and
Attach proof of your research
function for the effective progress in business, through the
sources (e.g. internet search,
various digital and social apps for the discussions like Zoom and
video of interview) to your
video conference.
portfolio.
From the minor references, we can extract the relevant
information, through the better monitor and observation related
task in the workplace, by good team building technique and also
arranging the solid strategy for the effective outcome and the
desired process.
Attach: Policies/procedures ☐
Support/implementation material ☐
Mentoring session ☐
Prepare to communicate
complex information and
negotiate outcomes.
What information (related
to your selected workplace
project or issue) must be
conveyed and negotiated?
With whom will the
information be conveyed
and negotiated (at least
two different audiences on
separate occasions)?
First occasion:
Plan outcomes
What are the potential
outcomes of the
negotiation (at least two)?
What are your desired
outcomes (at least one)?
Plan approach
How will you
communicate?
What method will you
use?
What communication
style will you adopt?
Why is this style
suitable?
What communication
challenges/risks do you
anticipate (at least two)?
How will you remove any
barriers that may influence
understanding?
Which negotiation
techniques will you follow
to positively influence
others?
Communicate complex
information and negotiate
Attach proof of your
succinct, clear and
persuasive explanation
and negotiation (e.g.
conference call recording,
video of meeting etc.) to
this section of the portfolio
(unless viewed in person
by your assessor).
Confirm negotiation
outcomes
With whom will you confirm
the key outcomes of the
debate?
How will you confirm the
key outcomes of the
negotiation?
Attach proof of your
confirmation to this section
of the portfolio (e.g.
minutes of meeting, draft
email).
Implement negotiation
outcomes
Attach proof of the
implementation of
negotiation outcomes to
this section of the portfolio
First occasion:
Plan outcomes
What are the potential
outcomes of the
negotiation?
What are your desired
outcomes?
Plan approach
How will you
communicate?
What method will you
use?
What communication
style will you adopt?
Why is this style
suitable?
What communication
challenges do you
anticipate?
How will you remove any
barriers that may influence
understanding?
Which negotiation
techniques will you follow
to positively influence
others?
Communicate complex
information and negotiate
Attach proof of your
succinct, clear and
persuasive explanation
and negotiation (e.g.
conference call recording,
Confirm negotiation
outcomes
With whom will you confirm
the key outcomes of the
debate?
How will you confirm the
key outcomes of the
negotiation?
Attach proof of your
confirmation to this section
of the portfolio (e.g.
minutes of meeting).
Implement negotiation
outcomes
Attach proof of the 1.
implementation of
negotiation outcomes to
this section of the portfolio
(e.g. performance review
spreadsheet updated to
reflect new KPIs).
Obtain feedback on
communication and
negotiation
Use digital technology (e.g.
online survey, email) to
obtain feedback from at least
two sources (e.g. from
mentoring session, or
negotiations).
As you seek feedback,
consider your
communication/negotiation
as well as the broader
organisation’s communication
systems, channels and
processes.
Summarise the feedback.
Attach proof of the feedback
to this section of your
portfolio.
(e.g. amended
policies/procedures/protocols
)
Attach proof to this section of
your portfolio
Improvement documentation/implementation ☐