ACTIVITY 1

1. Giving, receiving, and sharing information, or talking, writing, and listening or

reading, are all examples of communication. Good communicators pay attention
to what others are saying, speak or write clearly, and respect differing
viewpoints.

Strong communication skills can help children interact both in person and online.
Understanding how words and visuals affect others is essential to texting, talking,
and publishing appropriately.
2. Be authentic, honest, and open
Be engaging, interesting, and approachable
Listen actively, attentively, and with understanding
Use appropriate body language and facial expressions, maintain good eye contact, and
show empathy
Return calls, reply to email, and respond to posts promptly, politely, and helpfully
Use language carefully, correctly, and clearly
Avoid buzzwords, confusing jargon, and corporate speak
Speak and write appropriately, thoroughly, and in a timely manner
Speak and write coherently, concisely, and compellingly
Speak, write, present, post, reply, solicit/ask/answer questions, be interviewed, and
interview others readily, easily, and effectively

ACTIVITY 2
1. An excellent communicator is one who effectively expresses their message while
also being receptive to and responsive to the input of others. Strong
communicators speak in a clear, straightforward manner, using language that is
easily understood. They are usually forthright in expressing their views and
opinions, but they are also receptive to recommendations from others. Effective
communicators maintain eye contact while listening and use affirming language
such as "I hear you" or "I understand your concerns."
Some common traits of effective communicators include:

Contributes actively to their workplace:

Are trusted by others:
Express themselves freely:

2. I have a speech anxiety and I will explain what speech anxiety is. Speech anxiety
can range from a little case of the "nerves" to a crippling terror. Shaking,
shivering, butterflies in the stomach, dry mouth, quick heartbeat, and a squeaky
voice are some of the most frequent symptoms of speech anxiety. Although it is
difficult to totally remove speech anxiety, there are a number of strategies for
dealing with it and even using it to your benefit.
 Speech anxiety is a common occurrence. Even the most experienced speakers
become scared when they have to give a speech or a presentation. The
presenters who appear relaxed and certain have just learned to manage their
anxiousness and use it to their advantage.

3. The use of language to convey information is referred to as verbal

communication. More than just speaking ability, verbal communication skills
reveal how you give and receive messages in both oral and written encounters.
These abilities are more concerned with how you communicate than with what
you say. As a result, you can improve your interactions by using nonverbal
strategies like body language.

Verbal communication skills are important because they allow you to establish
rapport with others, resulting in more favorable encounters and stronger
professional relationships. You may project confidence and ensure that your
audience understands your message or expectations by using these abilities.
Clear communication is beneficial in a variety of work circumstances, including
projects, negotiations, and job interviews.

Examples of effective verbal communication skills include:

 Active listening
 Asking for clarification
 Asking open-ended questions to gain insights
 Recognizing and responding to non-verbal cues
 Speaking clearly and concisely
 Using humor to engage audiences

4.

ACTIVITY 3
1. JFJH

2. Listening is a skill that many of us take for granted. People frequently hear what
is being said; nevertheless, hearing is not the same as listening. To listen, we
must make a conscious effort to not just hear but also absorb, digest, and
comprehend what others are saying.

Listening not only improves your understanding and makes you a better
communicator, but it also makes other people's experience of conversing with
you more enjoyable.
 Listening is an important part of communication, and the distinctions between
active hearing and passive listening can be evident in many aspects of our lives
and growth.

Active listening helps to:

 Learn and understand things better in a social and professional environment

 Become better at socialising

 Better sympathise with friends and family

 Build stronger relationships by making people feel valued

 Improve problem solving skills

 Absorb information better

3. For me, No. The effectiveness of communication makes or breaks business

relationships. If one of the elements is missing, there will still be
communication but productivity may plummet and employees probably won't like
each other very much.

4. The term "effective" refers to the ability to deliver a desired outcome. It conveys
the idea of completing something, such as a goal or a task, and doing it properly
or completely. 'She was successful in persuading her supervisor to give her the
day off,' for example, demonstrates the meaning. 'The cleaner was effective in
removing the stain,' for example, or 'The cleaner was effective in removing the
stain.' It is done appropriately or correctly when something is done 'effectively.'
Effective is a suitable synonym for adequate, which means acceptable or
meeting a need.

'Effective' means doing a task in the most efficient manner feasible. It means
achieving the required goals or accomplishments in the most efficient manner
possible. Usually, it specifically applies to not wasting time or money in doing
something. This can be illustrated with the sentence, He is an efficient worker
because he gets the job done quickly and correctly. Efficiency also can be linked
to ‘productivity’, which means to work hard and produce results. By being an
effective worker, you are also a productive worker.

5. Feedback is a key component in the communication process because it allows

the sender to evaluate the effectiveness of the message. Feedback ultimately
provides an opportunity for the sender to take corrective action to clarify a
misunderstood message. "Feedback plays an important role by indicating
significant communication barriers: differences in background, different
interpretations of words, and differing emotional reactions" (Bovee & Thill, 1992).
 Feedback is your audience’s response; it enables you to evaluate the
effectiveness of your message. If your audience doesn’t understand what you
mean, you can tell by the response and then refine the message accordingly.

6. Keep an open mind.

If you don't allow yourself to be open to another person's point of view, it's difficult
to comprehend their viewpoint. Accept that individuals may have different beliefs
or customs than you do and offer respect for this.

Learn

A troubled relationship is typically the result of a lack of understanding between

two parties, which is why it's critical to educate yourself. The internet is a great
source of information about many cultural practices, but there are also more
traditional options such as reading a book, seeing a film, or traveling for a more
hands-on approach.

Interact

While books and movies can give you with vital information, the best way to learn
is to interact with people.

Be self-aware

Think about how you present yourself, the way you talk and your overall attitude:
what impression do you think you're making on those around you? Could your
behaviour be misinterpreted or is there any way your actions might cause
offence? Adjusting your own way of communicating is an important element in
building positive relationships with others.

Don't make assumptions

When you judge someone based on stereotypes or assumptions you're

essentially stripping them of their individuality; you're putting a label on them
without considering who they really are. Take time to get to know and understand
the people around you and treat everyone equally.

When it comes down to it, improving your intercultural skills means getting into a
certain mindset; to display an openness to others, an enthusiasm to engage with
them and a willingness to learn and adapt. This way you'll foster a culture of
positivity which will ultimately benefit all parties involved.