POSITION DESCRIPTION

Position Title: Coordinator Utilities Engineering – Water and Sewer

Position Number: 7054
Group: Planning & Infrastructure Services

Business Unit: Water and Sewer Group

Service Package: Utilities Engineering Team

Reports To: Manager Water and Sewer

Grade: 15
Hours Of Work: 35 hours per week
Last Date Of Review: May 2018
Last Date Of Evaluation: May 2018

Role Function Summary

The Coordinator Utilities Engineering is responsible for the facilitation and coordination of Council’s water and
sewer capital works planning and delivery, business continuity, emergency management and other programs to
ensure Council can supply water and sewer services in accordance with Environmental Protection License (EPL),
Customer Service Plan and other legislative and regulatory requirements.

The positions is responsible for the real time water service operations and short to medium term planning
necessary to enable effective and efficient water service delivery for all customers; ensuring Council meets or
exceeds it drinking water management system requirements and water quality monitoring program and ensuring
the contractual and technical requirements of Council’s EPL are met including reporting notification and operational
technical support.

The Coordinator Utilities Engineering provides professional, technical and administrative services to the Water and
Sewer Group as well as management, support and performance development of staff.

Key Responsibilities (Major and Essential Job Functions)

• Manage and coordinate the Utilities Engineering team to ensure the provision of professional, cost effective
and timely work and services that support Council’s strategic objectives
• Accountable for the planning, management and delivery of the Water and Sewer Group Capital Works
Program from conception to commissioning ensuring that these projects are delivered successfully in terms
of quality, cost and time
• Create and promote effective mechanisms to review programs, processes and functions within Utilities
Engineering Team to ensure a culture of continuous improvement is developed and maintained.
• Implement a range of people-centred plans and actions that support organisational development, employee
engagement, leadership, performance and change.
• Set effective goals and drive performance with clear communication, coaching and culture.
• Perform incident and emergency management duties as an incident controller, functional area coordinator,
or other roles as required during business or after hours.

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 • Assist in the preparation and management of operating and capital budgets, including financial interfaces,
planning, forecasting and variation.
• Investigate and respond to operational issues / incidents within the water and sewer networks, including
regulatory obligations, customer complaints, reports from field staff and others as directed.
• Liaise, communicate, moderate and work effectively with Industry bodies and Singleton Council business
units in the pursuit of fair and consistent outcomes for employees and Singleton Council.
• Consult, liaise, communicate and negotiate with key community stakeholders regarding potential, proposed
or current works to ensure that where practicable, the planning and undertaking of such works accounts for
the specific requirements of stakeholders and minimises disruption.
• Primary accountability for the safe and efficient operational performance and compliance with the Australian
Drinking Water Guidelines, Environmental Protection Licence, water access licensing and relevant legislative
and regulatory requirements;
• Identify, investigate and respond to trends or complex issues;
• Assist or prepare reports including but not limited to: incident and investigation reports, project funding
submissions, operational and corporate reports, annual reports and other reports as required.
• Play a key role in ongoing development and implementation of work orders, asset and defects applications
and tools for long term success and robust operations relating to asset management;
• Play a key role in the ongoing development and implementation of emergency response, contingency plans
and other business continuity functions such as risk assessments, security and incident management plans,
to ensure long term success and robust operations when plans are enacted.
• Coordinate and implement efficient and effective continuous improvement processes for Utilities Engineering
Team e.g. quality management, performance management, program evaluation, service delivery reviews,
best practice and benchmarking approaches.
• Ensure Council’s work health & safety (WHS) and environmental policies, procedures and systems are
implemented, monitored and supported.
Promote the integration and use of information and communication technology as it relates to the efficient, effective
functioning and performance of the section.

Organisational Responsibilities:

Council’s decisions, actions and behaviours are governed by its vision, mission and values. All employees of
Council have an accountability to ensure their work and behaviour is aligned to these.

Community Vision Singleton. Vibrant, progressive, connected, sustainable & resilient.

Organisation Vision ESP - Engaged people; Safe workplace; and a Performance based culture

Values and Council has five values which guide behaviours and decision making. It is through
Behaviours these values high quality services are delivered to employees and the community.
Employees play an important role in leading the way and upholding Council’s values,
including the Code of Conduct. Council’s values are:
• Integrity: We act with commitment, trust and accountability.
• Respect: We are open, honest, inclusive and supportive.
• Excellence: We strive to achieve the highest standards.
• Innovation: We are creative, progressive and strategic.
• Enjoyment: We promote a harmonious, productive and positive workplace.

Safe Workplace It is a requirement of employment with Singleton Council that all staff undertake their
work in accordance with WHS policies and procedures. Employees will display and
promote safety in the workplace at all times.

Policies and The responsibilities of this position are completed in line with all Council policies and
Procedures procedures related to this position.
Awareness of the principles of equity and diversity, work health and safety,
environment, risk management, records management and quality assurance as they
relate to this position.

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 Organisational Relationships

Internal Relationships: Manager Water and Sewer; Utilities Engineering Team; Water and Sewer Strategy
Team; Integrated Risk Management Group; Infrastructure Delivery Group; Leadership
Group; Executive Leadership Team; and ancillary Water and Sewer Team.

External Customers and members of the public; Government Agencies; Other Council’s and
Relationships: Local Water Utilities; Community Organisations; Contractors and Consultants; and
Industry Bodies.

Direct Reports: Utilities Engineer – Electrical and PLC (1); Utilities Engineer – Process (1); Utilities
Engineer – Civil (1) and Utilities Engineer – Mechanical (1)

Indirect Reports: Nil

Specifications and Technical Skills:

Essential Criteria:
• Relevant tertiary qualification (Engineering, Project Management, Science or equivalent related field); and
extensive experience managing maintenance, renewal and capital works programs / projects, particularly
those involving water reticulation and gravity / pressure sewer networks;
• Substantial experience and demonstrated ability to lead, coach and support staff, and contractors, to achieve
work targets and objectives effectively and efficiently;
• Demonstrated ability to effectively manage challenges and changing priorities whiles delivering to team and
corporate deadlines;
• Demonstrated substantial ability to identify and contribute to process improvement at an operational and
strategic level;
• Proven ability to communicate, consult and negotiate with industry bodies and associations effectively and
independently; and
• Proven ability to identify, collect and analyse information and produce meaningful, business-focused reports
for sound decision making.

Desirable Criteria:
• Business management or other relevant qualifications
• Experience in management of service and construction contracts
• Demonstrated knowledge of or experience with software applications used to manage civil construction and
maintenance programs and projects such as SCADA, GIS or industry equivalents.

Licences and Tickets:

• Class C drivers licence
• WHS Construction Induction Card (White card)

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 Physical Requirements / Work Environment:

The physical demands and work environment described here are representative of those that must be met by an
employee to successfully perform the inherent requirements of the job. This position will involve work in the office
environment as well as being able to navigate construction and work sites.

Physical Requirements and Work Environment

FREQUENCY # OF HOURS A DAY
ACTIVITY Repetitive Frequent Occasional Infrequent 1 2 3 4 5 6 7 8
Sitting ✓ ✓
Walking ✓ ✓
Standing ✓ ✓
Bending ✓ ✓
Squatting ✓ ✓
Climbing ✓ ✓
Kneeling ✓ ✓
Twisting ✓ ✓
Lifting ✓ ✓
Driving ✓ ✓
If manual lifting is required ensure a risk assessment is completed each time lifting is required.

Hand Manipulation Required Yes  No  Repetitive Hand Movements Yes  No 

Right Hand Left Hand
Simple Grasping (hold bottle) Yes  No  Simple Grasping (hold bottle) Yes  No 
Power Grasping (tight grip) Yes  No  Power Grasping (tight grip) Yes  No 
Pushing Pulling (to from body) Yes  No  Pushing Pulling (to from body) Yes  No 
Fine Manipulation (fine finger) Yes  No  Fine Manipulation (fine finger) Yes  No 

Tick below if these are requirements of the position:

Operating mobile plant Working with paints, solvents, oil, grease

 Light repetitive handling Cold environment
Dog/cat control ✓ Climbing, working at heights
Cattle, sheep handling ✓ Confined spaces work
Native Animal, reptile handling  Customer contact
Garbage collection Screen based work (intermittent)
Office, toilet cleaning  Screen based work (constant)
 UV exposed  Clerical deadlines
Herbicide/Pesticide use  Supervisory – clerical, planning, deadlines
Cooking Building trades work
 Walking on Slopes / Hills / Gradients Motor trades work
 Walking on uneven surfaces Child care
Working with bitumen Hospitality
Working with concrete  Exposure to dust or fumes

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 Skills Progression and Assessment Record:

Position Title: Coordinator Utilities Engineer – Water and Sewer Employee:

Skill Progression Requirements Salary
N/A 1 2 3 4
 Step Achieved Step
Relevant tertiary qualification (Project Management or related 1
field)
Demonstrated experience delivering capital works on time, within 1
budget and to quality standards
Demonstrated ability to analyse information and produce 1
meaningful, business-focused reports for sound decision
making
Substantial experience managing maintenance, renewal and 1
capital works programs, involving water and sewer reticulation
networks
Demonstrated knowledge of and experience in applying WHS 1
legislation and regulation in a supervisory role.
Demonstrated ability to supervise, lead, motivate and develop 2
staff.
Demonstrated professional, consistent and flexible approach to 2
allocated tasks with a strong solutions orientated attitude.
Demonstrated ability to use Water and Sewer computer based 2
technology (eg GeoCortex, Authority, Pipes ++, WinCan,
Telemetry)
Demonstrated ability to manage and supervise service and 2
construction contracts
Demonstrated ability to coordinate work teams effectively and 2
efficiently
Actively contributes to development of Council Policies and 3
Procedures relating to the Infrastructure Delivery Area
Demonstrated project management skills and ability to work to a 3
budget
Demonstrate ability to lead and motivate a diverse work group, 3
including promoting change and fostering a team environment.
Demonstrated ability to develop effective work scheduling 3
procedures and systems
Contribute to organisation risk identification, analysis and control 3
Demonstrated ability to identify and implement potential 4
improvements and/or alternative solutions
Demonstrated ability to mentor other team members 4
Demonstrated ability to translate strategic plans into delivery 4
programs
Demonstrated ability to competently act in Manager Water and 4
Sewer Group position
Completion of further studies in a related discipline 4

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 Skills Review Year: Position: Coordinator Utilities Engineering – Water and Sewer

Annual Skills Assessment:

The following is to be completed at the time of the annual skills assessment.

Comments on Employee’s attitude and application to work:

Employee’s Comments:

Name Signature Date

Manager / Supervisor’s Comments:

Name Signature Date

Director’s Comments:

Name Signature Date

Summary of Skills Assessment 1 2 3 4

Total number of skills at each salary step =

Number of skills not applicable at each salary step =

Number of skills achieved at each salary step =

Number of skills not achieved at each salary step =

 Proposed Salary Step Placement

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