Professional Qualification in

COMPUTING AND INFORMATION SYSTEMS

Level 4 Diploma
UNIT 1 – INFORMATION SYSTEMS
Learners should attempt ALL questions

Question 1

(a) State what is meant by the term ‘information system’. (2 marks)

(b) Identify ONE example of an organisational need for an information system. (4 marks)

(c) Describe TWO features of an information system. (4 marks)

Question 2

Explain the ways in which an effective information system can support a school. (10 marks)

Question 3

State ONE use for each of the following common office applications:

(a) Word processors. (2 marks)

(b) Database management systems. (2 marks)

(c) Presentation slideshow systems. (2 marks)

(d) Optical character recognition. (2 marks)

(e) 2-D drawing system. (2 marks)

Question 4

(a) State what is meant by the term ‘business process’. (2 marks)

(b) Describe ONE example of integration between a common office application and a
business process. (4 marks)

(c) State TWO features of an office automation system (OAS). (4 marks)

Questions continue on the next page

Question 5

(a) State what is meant by the term ‘functions within an organisation’. (2 marks)

(b) Identify FOUR functional areas of an organisation and state ONE purpose for each.
(8 marks)

Question 6

(a) State ONE example of the functionality of a common information system. (2 marks)

(b) Describe TWO benefits that computerised information systems have over non-computerised
systems. (4 marks)

(c) Describe TWO roles that would previously have been managed through people and/or
physical systems. (4 marks)

Question 7

(a) State what is meant by the term ‘data protection’. (2 marks)

(b) Identify TWO key management responsibilities for an information system. (4 marks)

(c) Describe TWO issues associated with the duplication of information across an organisation.
(4 marks)

Question 8

State ONE example of how each of the following responsibilities of individuals can impact on
security:

(a) Behaviour. (2 marks)

(b) Culture. (2 marks)

(c) Strategy. (2 marks)

(d) Practice. (2 marks)

(e) Communication. (2 marks)

Question 9

Identify TWO key issues of data security and who would be responsible for these within an
organisation. (10 marks)

Question 10

(a) State what is meant by the term ‘risk management’. (2 marks)

(b) Identify TWO key aspects of a security policy. (4 marks)

(c) Identify TWO legal obligations of information systems professionals. (4 marks)