Professional Documents
Culture Documents
Standardsof Conduct
Standardsof Conduct
Purpose: Amazon is committed to providing a safe work environment. The purpose of this document is to inform
associates and managers of at risk behaviors that may result in injury and the potential consequences. It is everyone’s
responsibility to work in a safe, responsible manner and to call out unsafe situations.
Policy: The Safety Standards of Conduct are examples of activities that may result in injury, up to and including loss of
life, and therefore may result in corrective action. The Safety Standards of Conduct are only guidelines; it is not possible
to list all the at-risk behaviors that create risk in the workplace, and are not intended to be all-inclusive or exhaustive.
Safety violations are grouped into categories based on the severity of the potential injury that could result from at-risk
behaviors. In order to prevent injury and keep everyone safe, it may be necessary to impose corrective action when at-
risk behaviors occur. The level of corrective action will vary based upon factors like the potential risk caused by the
incident, the at-risk behaviors involved, and the associate’s safety history.
Category 1 – These at-risk behaviors could result in serious injury or loss of life, and therefore may result in corrective
action up to and including termination. Examples of Category 1 offenses include, but are not limited to:
Entering a permit required confined space without completing a pre-task hazard assessment and obtaining a
confined space permit
Intentional misuse of PIT (racing, crashing, snow-plowing, horseplay, etc…)
Unauthorized use of PIT or other “authorization required” equipment
Intentionally bypassing a safety device (ex. tampering with an equipment’s safety mechanism such as an e-stop for
a conveyor, or removing safety guards)
Category 1 violations of the TDR (Trailer Dock and Release) process; for more detail on the TDR Guidelines please
see the Trailer Dock and Release Guidelines.
Not wearing required PPE for high risk tasks such as working at heights greater than 4 feet or when performing
electrical work
Disregarding the Hazardous Energy Control Policy (Lock Out Tag Out); for example failure to lock out/tag out
equipment when required, or performing live electrical work without the properly completed energized electrical
work permit.
Crawling under, or stepping over a powered conveyor that is not designated as a pedestrian walkway.
Facilities/Engineering may perform work under conveyors provided that the equipment is de-energized and locked
out.
Category 2 – These at-risk behaviors could result in significant injury, and therefore may result in corrective action
beginning with a final written warning and following the corrective action process for multiple offenses. Examples of
Category 2 offenses include but are not limited to:
Lifting items over 50lbs without using the buddy/team lift system
Walking in or through PIT only designated doors or areas
Operating PIT without stopping and honking at intersections or stop signs
PIT traveling in or through pedestrian only doors or areas (with the exception of
Facilities/Engineering/IT/Construction tasks that require PIT to travel in a pedestrian only area while using a
spotter)
Intentionally entering within 20 feet of PIT with a load in the air more than 6 feet
Sitting, riding, crawling under, or stepping over non-powered conveyors that are not designated as pedestrian
walkways
Not wearing the required PPE when handling or filling PIT batteries, welding, using power tools, or handling sharp
objects
Category 3 – These at-risk behaviors, while less risky than Category 1 or 2 behaviors, could still result in injury, and
therefore may result in corrective action beginning with a first written warning and following the corrective action
process for multiple offenses. Examples of Category 3 offenses include but are not limited to:
Category 4 –These at-risk behaviors, while unlikely to cause immediate injury, create risk for our associates, and may
result in corrective action beginning with a documented coaching and following the corrective action process for
multiple offenses. Examples of Category 4 offenses include but are not limited to:
Not properly completing required documentation such as a TDR Checklist or PIT Daily Checklist; for more detail on
the TDR Guidelines please see the Trailer Dock and Release Guidelines.
To learn more about other hazards around you and the precautions necessary to protect you and others, we encourage
you to read our other safety policies located on Inside Amazon and to talk to your site safety team members. Examples
of the safety policies include:
Remember to start with the basics, follow the instructions in PMVs and Safety Trainings, and work on expanding your
safety knowledge! Some of the corrective action surrounding at risk behaviors may seem harsh, but these rules are in
place to keep you and your co-workers safe. If you see something, say something. Keep yourself and others from
becoming injured or worse by following the rules, and holding your teammates accountable.