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Global Mobile Money Dataset New
Global Mobile Money Dataset New
Global Mobile Money Dataset New
ABOUT
The Global Mobile Money Dataset is a comprehensive set of global metrics for the industry which combines uniq
since its inception. For an interactive display of the data please visit GSMA's Mobile Money Metrics website from
DATA SOURCES
The Global Mobile Money Dataset employs a wide range of data sources that the Mobile Money programme has
Availability: The number of live mobile money services worldwide between 2001-2021, broken down by region.
Agents: The number of registered and active agents through which customers access mobile money between D
Accounts: The number of registered and active mobile money accounts, representing the scale and uptake of m
Usage: The volume and value of transactions processed by the industry across different products between Dece
DEFINITIONS
The GSMA Mobile Money programme considers services that meet the following definitions a mobile money serv
• The service must be available to the unbanked, e.g. people who do not have access to a formal account at a fin
• The service must offer at least one of the following services: Storage of value; Domestic or international transfe
• The service must offer a network of physical transactional points outside bank branches and ATMs that make t
• The service must offer an interface for initiating transactions for agents or customers that is available on mobile
• Mobile banking services that offer the mobile phone as just another channel to access a traditional banking pro
• Payment services linked to a traditional banking product or credit card, such as Apple Pay and Google Wallet, a
Metric definitions
1. Live services
The cumulative number of live mobile money services that meet the definition set by the GSMA Mobile Money pr
2. Registered accounts
The cumulative number of customer accounts at the end of the months indicated.
Customers who have not been registered but perform transactions over the counter are NOT included.
Some mobile money services are being offered primarily over-the-counter (OTC). In such cases, a mobile money
mobile money account to use the service.
3. Active accounts
The number of customer accounts that have been used to perform at least one P2P payment, bill payment, bulk
remittances or airtime top up from account during at least 90 days or 30 days (as mentioned) prior to end of the i
Balance inquiries, PIN resets, and other transactions that do not involve the movement of value DO NOT qualify
4. Registered agents
The cumulative number of agent transactional outlets that have been registered as at the end of the months indic
5. Active agents
Active agent outlets are outlets that have facilitated at least one transaction within the past 30 days of the indicat
6. P2P transfer
Domestic transfers that were made between two customer accounts including OTC transactions, off-net/cross-ne
account transfers.
7. International remittance
International transfers that were made between customer accounts, regardless of whether they originated from a
8. Bills payment
Payments of bills using mobile money, regardless of whether they originated from an account or were made ove
9. Merchant payment
Movements of value from a customer to a merchant to pay for goods or services at the point of sale using a mob
10. Airtime top-up
Airtime top-ups funded from customer accounts.
Purchases of airtime that are funded by OTC payments are NOT included.
11. Bulk disbursement
Bulk payments such as salary payments, government or NGO transfers, regardless of whether they terminated in
12. Cash-in
Cash ins to customer accounts.
Over-the-counter P2P payments, bill payments, or airtime top ups are NOT included.
13. Cash-out
Cash-outs from customer accounts.
Over-the-counter collection of bulk payments or P2P payments are NOT included.
REPORTING CYCLE
Throughout the Global Mobile Money Dataset, data is presented either in a quarterly or monthly basis depending
SCOPE
Regions covered*:
Sub-Saharan Africa
South Asia
Latin America and the Caribbean
East Asia and Pacific
Middle East and North Africa
Europe and Central Asia
* Where sharing such data does not reveal confidential information shared via past Global Adoption Surv
Note: For a full list of countries in each region and sub-region please see "Countries tab"
Mobile Money Estimates
Accessibility: agents
Adoption: accounts
Usage by region
Usage by product
Mobile Money Estimates
Contents
Links
Data
Data
Data
Data
Availability of mobile money services, by
Timeframe: 2001 - 2021
andscape (includes information on new services launched and services closed/merged each year)
2015 2016 2017 2018 2019 2020 2021
42 41 38 40 35 36 34
122 136 144 149 156 157 161
31 33 32 29 29 30 32
40 45 47 52 53 49 52
16 18 18 20 22 29 28
10 10 8 8 9 9 9
261 283 287 298 304 310 316
Active agents
Regions Dec-06 Mar-07
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
Global 29,108 31,565
Registered agents
Regions Dec-06 Mar-07
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
Global 73,895 78,664
due to
due to
due to
due to
Dec-10 Mar-11 Jun-11 Sep-11 Dec-11 Mar-12 Jun-12
105,329 114,679 120,258
5,957 6,231 6,587
4,788 5,721 6,973
68,589 84,809 107,689
1,776 2,573 4,470
1,542 2,318 3,429
234 255 1,040
89,916 108,970 137,085
79,847 96,579 121,431
303 413 726
234 255 1,040
752 789 829
8,780 10,935 13,059
89,683 108,716 136,045
179,124 199,279 223,563 239,969 276,122 322,728 382,021
Registered accounts
- - - - - -
- - - - - -
to Contents
e due to
e due to
- - - - -
e due to
e due to
- - - - -
Jun-10 Sep-10 Dec-10 Mar-11 Jun-11
- - - - -
Dec-21
117,263,315
8,439,468
26,464,293
103,021,085
7,347,043
5,404,409
1,942,634
257,403,509
135,157,196
27,061,039
1,942,634
4,739,830
88,502,811
255,460,875
517,996,080
Dec-21
328,484,740
22,166,548
49,007,416
282,801,091
58,869,795
43,522,202
15,347,593
621,157,853
296,113,834
59,561,689
15,347,593
12,648,370
237,486,368
605,810,261
1,347,139,851
Usage of mobile money servi
Timeframe: Monthly data for March, June, Septe
Regions Dec-06
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
Total 1,005,293
Regions Dec-06
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
Total 57,899,693
Regions Dec-06
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
Regions Dec-06
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
mobile money services - volume & value
hly data for March, June, September and December between 2006 and 2021
Dec-21
13,006,900,398
463,456,129
2,732,932,180
14,193,952,195
1,299,284,992
977,502,005
321,782,987
63,785,747,458
36,048,585,284
4,447,060,456
321,782,987
437,322,387
22,530,996,344
63,463,964,471
95,160,490,365
Dec-21
20.9
18.1
31.2
17.6
53.7
55.6
48.4
19.6
17.0
17.2
48.4
15.2
26.7
19.5
Dec-21
9.7
5.3
4.5
11.5
5.3
5.0
6.3
17.8
20.8
13.3
6.3
8.2
14.7
17.8
Transaction volume by region, December 2021
Region
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
Region
East Asia and Pacific
Europe and Central Asia
Latin America and the Caribbean
South Asia
Middle East and North Africa
Middle East
Northern Africa
Africa
Eastern Africa
Central Africa
Northern Africa
Southern Africa
Western Africa
Sub-Saharan Africa
ber 2021
Airtime top-up Bill payment Bulk disbursement
1.4 23.2 43.1
2.6 12.1 102.0
0.9 16.8 41.6
0.7 10.4 38.7
2.1 16.5 300.6
2.10 16.66 300.55
1.90 15.77 -
0.7 13.4 24.3
0.52 12.95 56.39
0.71 10.61 39.94
1.90 15.77 -
0.86 5.11 64.79
0.99 20.40 2.02
0.7 13.4 24.3
e & value in December 2021 - Regional Level
The GSMA uses the United Nations geoscheme, which divides the countries o
regional and subregional groups. It was devised by the United Nations Statis
(UNSD) based on the M49 coding classification.
Subregion
Southern Asia
Southern Europe
Central Africa
Latin America and the Caribbean
Western Asia
Southern Asia
Latin America and the Caribbean
Western Africa
Latin America and the Caribbean
Southern Africa
Latin America and the Caribbean
Western Africa
Eastern Africa
South-Eastern Asia
Central Africa
Central Africa
Central Africa
Latin America and the Caribbean
Central Africa
Central Africa
Western Africa
Latin America and the Caribbean
Northern Africa
Latin America and the Caribbean
Southern Africa
Eastern Africa
Melanesia
Central Africa
Western Africa
Western Asia
Western Africa
Latin America and the Caribbean
Western Africa
Western Africa
Latin America and the Caribbean
Latin America and the Caribbean
Latin America and the Caribbean
Southern Asia
South-Eastern Asia
Middle East
Middle East
Latin America and the Caribbean
Middle East
Central Asia
Eastern Africa
Central Asia
South-Eastern Asia
Southern Africa
Western Africa
Eastern Africa
Eastern Africa
South-Eastern Asia
Southern Asia
Western Africa
Western Africa
Eastern Africa
Latin America and the Caribbean
Eastern Asia
Northern Africa
Eastern Africa
South-Eastern Asia
Southern Africa
Southern Asia
Latin America and the Caribbean
Western Africa
Western Africa
Southern Asia
Melanesia
Latin America and the Caribbean
Latin America and the Caribbean
South-Eastern Asia
Middle East
Eastern Europe
Eastern Africa
Polynesia
Western Africa
Eastern Africa
Western Africa
South-Eastern Asia
Melanesia
Eastern Africa
Southern Africa
Eastern Africa
Southern Asia
Eastern Africa
Central Asia
Eastern Africa
South-Eastern Asia
Western Africa
Polynesia
Northern Africa
Western Asia
Eastern Africa
Middle East
Melanesia
South-Eastern Asia
Eastern Africa
Eastern Africa
, which divides the countries of the world into
d by the United Nations Statistics Division
.