KOLEJ UNIVERSITI TUNKU ABDUL RAHMAN

FACULTY OF COMPUTING AND INFORMATION TECHNOLOGY

ACADEMIC YEAR 2020/2021

DECEMBER EXAMINATION

INFORMATION TECHNOLOGY BAIT2203

HUMAN COMPUTER INTERACTION

TUESDAY, 22 DECEMBER 2020 TIME: 9.00 AM – 12.00 NOON (3 HOURS)

BACHELOR OF COMPUTER SCIENCE (HONOURS) IN SOFTWARE ENGINEERING

BACHELOR OF INFORMATION TECHNOLOGY (HONOURS) IN SOFTWARE SYSTEMS

DEVELOPMENT

Instructions to Candidates:

Answer ALL questions in the requested format or template provided.

● This is an open book final online assessment. You MUST answer the assessment questions on
your own without any assistance from other persons.
● You must submit your answers within the following time frame allowed for this online
assessment:
o The deadline for the submission of your answers is half an hour from the end time of this
online assessment.
● Penalty as below WILL BE IMPOSED on students who submit their answers late as follows:
o The final marks of this online assessment will be reduced by 10 marks for answer scripts
that are submitted within 30 minutes after the deadline for the submission of answers for this
online assessment.
o The final marks of this online assessment will be downgraded to zero (0) mark for any
answer scripts that are submitted after one hour from the end time of this online assessment.
● Extenuation Mitigating Circumstance (EMC) encountered, if any, must be submitted to the
Faculty/Branch/Centre within 48 hours after the date of this online assessment. All EMC
applications must be supported with valid reasons and evidence. The UC EMC Guidelines apply.

FOCS Additional Instructions to Candidates:

• Include your FULL NAME, STUDENT ID and PROGRAMME OF STUDY in your
submission of answer.
• Read all the questions carefully and understand what you are being asked to answer.
• Marks are awarded for your own (original) analysis. Therefore, use the time and information to
build well-constructed answers.

This question paper consists of 2 questions on 4 printed pages.

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BAIT2203 HUMAN COMPUTER INTERACTION

STUDENT’S DECLARATION OF ORIGINALITY

By submitting this online assessment, I declare that this submitted work is free from all forms of
plagiarism and for all intents and purposes is my own properly derived work. I understand that I have
to bear the consequences if I fail to do so.

Final Online Assessment Submission

Course Code:
Course Title:
Signature:
Name of Student:
Student ID:
Date:

This question paper consists of 2 questions on 4 printed pages.

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BAIT2203 HUMAN COMPUTER INTERACTION

Question 1

a) Your friend is interested in Bachelor of Computer Science in Data Science from TAR UC. So,
you want to find out more information for your friend for the programme. Discuss the
interaction process between you and TAR UC website using the Norman interaction model.
(35 marks)
Note: You could browse the TAR UC website to identify the steps of getting more information on the above
programme.

Marks Criteria for Question 1 (a)

Detailed explanations for each stage = 5 marks x 7=35 marks

b) You want to build an online market platform for TAR UC students. This platform aimed to help
TAR UC students in selling their used items to other students, like text book, computer,
calculator and drawing board. Describe the activities you need to carry out during the analysis
stage. (15 marks)
[Total: 50 marks]

This question paper consists of 2 questions on 4 printed pages.

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BAIT2203 HUMAN COMPUTER INTERACTION

Question 2

Annie is a Junior Digital Designer in TAR UC Communication and Information Technology Centre
(CITC). Her job duty is to develop TAR UC webpages to promote the bachelor degree programmes in
TAR UC. Annie’s supervisor has requested her to build a low fidelity prototype prior to the website
development but she has no ideas where to start.

a) You, as a senior Digital Designer, how would you advise Annie about the importance of low
fidelity prototypes. Explain to her the FIVE (5) DIFFERENT TYPES of low fidelity
prototypes and how EACH of it differs from one another with EXAMPLES. (35 marks)

b) Referring to the Nielsen’s Ten Heuristic, suggest any FIVE (5) of them to Annie on how she
could use them to design the TAR UC web pages. Provide an example for each of your
suggested heuristic. (15 marks)
[Total: 50 marks]

This question paper consists of 2 questions on 4 printed pages.