COURSE: LEADERSHIP, ENGAGEMENT, AND PEOPLE PERFORMANCE

CASE STUDY: THE TEAM THAT WASN’T

Project Submission Template

Student Name:

Question I FireArt is high quality high price glass producer. business going down due
to non-team work performance and non-adaptation of team process.
Top team Individual`s lack of interest in process ownership and team
member`s having their different high-end opinion of their own.
Each Individual has its own vision and beliefs which is counter reacting on
team meeting.
If Team together and think towards the company`s growth on meeting
then Insinuated attitude, renegade behavior and negativity by Randy.
Question I List and elaborate on the reasons….

a. The FireArt Team led by Eric (80 words)

Eric (Team Leader)—New to company, unproven, experience in consulting, hadn’t ear

Randy- Self Made Man, only trusted himself.
Maureen—Upset, due to perceived lack of respect for her department.
Ray— lack of formal education.
Carl—fairly new to company.
Eric has a Road Block in Randy due to behavior, non-team Player.
No team-building exercise conducted for the members.

No Good Communication, Teamwork Skills and Open-

Mindedness.
Question I 2. List and elaborate on the reasons…...

b. Randy Louderback (80 words)

 Randy- Only trusted himself. Self-Made Man.

 Randy is essential to team both for knowledge and he
has support from the CEO.
 Aggressor, Recognition, Self Confessor.
 can’t fire and kick him off of the team. Essential for
team’s success.
 When not satisfied with team discussion, obstructs the
flow of meeting or pass unethical remarks.
 He believes if he can make it independently so he can
also upgrade the FireArt Business.

 Sometime his attitude was unprofessional.

c. Eric Holt (80 words)

New to company Eric Holt being as the Director of Strategy.

Experience in consulting, not in leadership management;
Unable to earn trust with long service members of the team.
Dominated by the fact that Randy is “The Horsepower”
Eric failed to set expectations with the team members.
No personal connection, understanding, capabilities with team members.
Eric did not report Randy’s situation to Jack (CEO).

No team building activity , so everyone known each other better way.

Question I 2. List and elaborate on the reasons….
  Short-term (1-3 months) (80 words)
 Question
II  needs to encourage inclusivity wherein every member feels
appreciated and engaged.
 Work towards same goal and communicate the goal to team.
 Appreciated individuals regularly who communicate good ideas
during meetings or at any place.
 Set teams accountable through continuous support.
 Set clear rules and understanding for everyone with priority and
objectives clearly defined.
 Do Motivation and help others to take ownership

 Work on the team member who is a Disengager, manipulator,

self-confessor.
Question II Steps that Eric should adopt

b. Medium-term (beyond 3 months) (80 words)

Establish trust with everyone so that team works in union.

Implement Common Information Effect.
Encourage bonding for the team.
Encourage debates and critical thinking rather criticizing team members.
Automate task so new challenges can be picked up.
Ensure awareness of every team member good skill, expertise and competencies.
Bring forward topic of Disengagement on the table which can yield into a good term result.

Minimize team differences and focus on team building.

 Question II Pick any three recommendations….
a. Recommendation 1 (80 words)

Trust

Teams needs to run on Trust. Trust binds the team to work towards it goals as a single unit w
Trust is a foundation wherein every member tends to work and commits one’s self to the b
This would help in bringing out the best in the team as a collective effort.

Due to trust keeping all motivated for better growth in organization.

Question II 2. Pick any three recommendations….

b. Recommendation 2 (80 words)

Team Work

Appreciated the team members regularly who come up with good ideas at work. Important for
motivated other people as well to perform better by setting an example of an appreciation syste
  When Team is created or built, Conflicts tend to happen within
system or among the team members. healthy way of
communication and also a way forward wherein various ideas
are poured forth from every member

Question II 2. Pick any three recommendations….

c. Recommendation 3 (80 words)

Commitment

Teams run on Commitment. Trust binds the team to work towards it goals as a single unit wit
There would be open conflicts which can be harnessed in a good measure and turned into a pro
 Analyse Jack DerryModule 3
Question III Sensing (80 words)

Jack has clear understanding of his and the other team member`s goals, roles, responsibilitie
knows internal working of the team members and their potential and ability to deliver, whic
Aware of information around but missed on behavioral aspects of Randy.
Jack also understood that company needed a good team and a good strategy to improve perf
 1. Analyse Jack DerryModule 3
Question III b. Relating (80 words)

Jack Derry has built his relationship with members and has strengthened his networking in
He should spend additional time with eric instead of leaving it to Eric to figure out everythi
He knew how to strategically reposition Eric. However, how those dynamics would have tu
 1. Analyse Jack Derry.......Module 3
Question III
c. Visioning (80 words)

 A visionary is a person with good leadership qualities who goes

beyond measure to make a company reach its milestone.
 Jack was quite clear with his vision for the company – he
wanted to improve company’s performance and hence he put
Eric to put together a team to help him do the same.
 Jack Derry clearly foresees the challenges and gets oe
encourages Eric to works towards it with a determination which
will or should yield positive results.
 1. Analyse Jack DerryModule 3
Question III d. Executing (80 words)

A leader needs to have precise execution plans to bring forth good results
Execution is all about mastering the concept to turn plans into meaningful and profit yieldin

Jack could have had a better open conversation with all the seniors who eventually became
 2. Recommend any changes….
Question III
Recommendations (80 words)

Jack could have some open table discussion with the team members elected by Eric differen
Define role of randy as team participant of his brilliancy rather than confirming as horsepow
Do daily meeting with eric and take regular feedback of team members.
Provide more room to Eric on Randy point of view in organization.

Bringing all together as a collective effort of all team members for betterment for the organ