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Quiz

Quiz [CP4BA-L1]

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Your score Passing score Date

88% (22 of 25) answered correctly 75% 22 Oct 2021

Review quiz results

3 incorrect answers

Question 2
You are preparing for a licensing discussion with a client wishing to trade-up their existing
license of FileNet Content Manager to Cloud Pak for Business Automation. What type of
licensing is recommended in this situation?

Enterprise License Agreement

Perpetual

Subscription

Monthly

Question 3
You are discussing Business Automation with your client's Line of Business managers. They
Doneask you for common use cases where Business Automation will apply as opposed to IT
Automation. What are some of the commonly quoted use cases for Business Automation?
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Client experience, business operations, and workforce management

Client experience, real-time interactions, and platform operations

Transactional integrity, workforce management, and platform operations

Business operations, infrastructure stability, and workforce management

Question 25
IBM Automation offers a unique framework for improving business performance as captured
in the Automation Dial. What are the four dial settings?

Discover, Decide, Act, and Optimize

Collect, Organize, Classify, and Analyze

Discover, Decide, Automate, and Optimize

Collect, Classify, Optimize, and Automate

22 correct answers

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Question 1
What are some financial results that can be calculated using the Cloud Pak for Business
Automation Return on Investment (ROI) Calculator?

Payback period, Return on Investment (ROI), Net Present Value (NPV), and
Internal Rate of Return (IRR)

Return on Expense (ROE), Net Present Value (NPV), Gross Profit Margin, and
Return on Investment (ROI)

Return on Investment (ROI), Net Present Value (NPV), Inventory Turnover, and
Internal Rate of Return (IRR)

Return on Investment (ROI), Net Present Value (NPV), Quick Ratio, and Internal
Rate of Return (IRR)

Question 4
You are getting ready to close your client's first Business Automation project proposal and you
are truly interested in delighting them and making them successful with their investments. As
a result, not only have you included IBM Expert Labs as a partner throughout the sales cycle,
but also through the initial deployment and adoption phase to make sure they follow best
practices and avoid any pitfalls. What is typically the first service offering delivered to the
client by IBM Expert Labs?

Business Framing

Planning Workshop

Solution Architecture Workshop

Design Thinking Workshop

Question 5
Which Business Automation components can only be deployed on Red Hat® OpenShift?

FileNet Content Manager, Automation Decision Services, Business Automation

Studio, and Automation Workstream Services

Automation Document Processing, Automation Decision Services, Business

Automation Studio, and Automation Workstream Services
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Automation Document Processing, Automation Decision Services, Business

Automation Studio, and Business Automation Workflow

Automation Document Processing, Automation Decision Services, Operational

Decision Manager, and Automation Workstream Services

Question 6
Which Cloud Pak for Business Automation components are only offered as a service (SaaS)?

Content Analyzer on Cloud and Blueworks Live

Datacap and Content Analyzer on Cloud

Content Collector and Content Collector for SAP

Datacap and Automation Document Processing

Question 7
Your client is unsure of where their next automation project should start.  Which capability
provided by the Cloud Pak for Business Automation would you recommend?

Application Performance Management

Network Operations

Process Mining

Application Resource Management

Question 8
The pandemic forced businesses to decrease the time to market for digital offerings. What
was the negative effect of this benefit?

Resulted in a 24% employee attrition

Some of the solutions may have been implemented too hastily. This may have
resulted in less than optimal implementations.
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Customer satisfaction increased by 19%

Businesses paid a premium for the software acquisition

Question 9
IBM Cloud Pak for Business Automation is one of the strategic offerings at IBM. Which
statement is correct?

We do not have a strong value proposition when compared to "niche" players.

While IBM Cloud Pak for Business Automation is a strategic offering, you should
balance positioning this Cloud Pak only vs. positioning the individual capabilities

You should always start the conversation with Robotic Process Automation

You should only position IBM Cloud Pak for Business Automation since this is the
only offer available for clients to purchase

Question 10
You are discussing business automation with your client who is interested in software
components offered as a service (SaaS). Which Cloud Pak for Business Automation
components can be offered as a service?

Business Automation Insights, Automation Workstream Services, Business

Automation Studio, and IBM Content Manager

Business Automation Insights, Automation Workstream Services, Content

Manager OnDemand, and Application Designer

Business Automation Insights, Automation Workstream Services, Business

Automation Studio, and Content Collector for SAP

FileNet Content Manager, Automation Workstream Services, Business Automation

Studio, and Blueworks Live

Question 11
Your client has just completed a Solution Architecture Workshop with IBM Expert Labs. What
is the next services offering typically delivered after this workshop?

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Minimum Viable Product (MVP)

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Business Framing

Design Thinking Workshop

Solution Assessment

Question 12
Although this competitor is built primarily on proprietary technology and doesn't support
industry standards such as Business Process Model and Notation (BPMN), which competitor is
considered a top threat overall for automation in general?

Pega®

Microsoft®

Appian®

OpenText®

Question 13
Your are preparing a proposal for your client and decide to include the financial impacts based
on the Forrester® study "The Total Economic Impact of the IBM Automation Platform for
Digital Business". Which of the following is one of the three financial impacts that should be
highlighted from the study?

Quick Ratio

Inventory Turnover

Gross Profit Margin

Payback

Question 14
You are meeting a new prospect for the first time and are preparing by reviewing some
discovery questions from the Cloud Pak for Business Automation Seismic materials. You are
not sure what role the prospect has in the organization. For what roles are discovery questions
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No-code and Low-code Developers

The discovery questions are not organized by role

Business Services Consultants and Developers

Line of Business (LOB) Leaders and IT Leaders

Question 15
You are getting ready to meet a new prospect for the first time who is an IT Leader in a travel
and transportation company. You know they manage the tools used by customer service
representatives. Which competitor is considered a top five threat and you may not be aware is
already within your prospect’s IT organization?

OpenText®

Pega®

Appian®

ServiceNow®

Question 16
You are having a one-on-one conversation with the CIO of a company that expressed concerns
about productivity and time to market issues. What are the top two recommendations you
would offer to make people more productive and improve business performance?

1. Automate all tasks using robots

2. Reduce workforce no longer needed

1. Increase training budget to improve productivity

2. Buy productivity improvement tools

1. Eliminate repetitive tasks so employees can focus on higher-value work

2. Automate manual tasks

1. Replace workers with low productivity

2. Use offshore resources

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Question 17
Before the COVID-19 pandemic, the vast majority of employees worked (and in some cases
were required to work) from their main office. COVID-19 changed this and all those
employees who could/should work remotely, were asked to do so. Prior to the pandemic, what
percentage of employees worked remotely?

6%

4%

25%

2%

Question 18
You ran into your college roommate who is now working for a retail company. They just told
you their organization is looking for a way to allow their customers to go online and lookup
information about the order they placed. Your former roomate is looking for a "digital agent"
to assist their customers. Which capability of Cloud Pak for Business Automation would best
deliver that functionality?

Process Mining

Capture

Robotic Process Automation

Decisions

Question 19
Thinking about the capabilties found in IBM Cloud Pak for Business Automation, which of
these statements is true?

Decisions: Allows Developers to implement pseudo-code in real time while

removing the possibility of human error.

Robotic Process Automation: Think in terms of a Fedex or UPS “virtual assistant

chat bot” that allows you to enter inquiries about the status of your order and/or
shipment without the need to talk with a “live” agent.

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Capture: This capability allows businesses to manage digital files such as videos
(MP4, AVI, etc.), audio (MP3), and photos (JPEG)

Operational Intelligence: Provides business IT resources the ability to monitor

their server infrastructure.

Question 20
You just closed a big deal and instead of celebrating right away, you use the additional energy
to prospect for more opportunities. You remember the easy to use Grab and Go kits for
business automation and already know the hyperautomation kit well. What is one of the other
two kits related to business automation that you can use?

AI-based decisions

Workflow

Robotic Process Automation

Content and document processing

Question 21
You are addressing a team of data administrators and data analysts that are struggling with
increased amount of data in their organization. How does AI-powered automation help
compared to traditional automation?

AI powered automation helps with structured data but not unstructured data.

AI powered automation helps with unstructured data but not structured data.

AI powered automation helps collect, organize, and classify vast amounts of

structured and unstructured data.

AI powered automation is only applicable for new business scenarios. Traditional

automation is used for existing data.

Question 22
You are discussing business automation with your client who has several Cloud Pak for
Business Automation software components deployed on traditional on-premises. Their long-
term plan is move to a containerized deployment. Which components can they begin to
Home immediately migrate to a containized deployment?
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FileNet Content Manager, Business Automation Workflow, Content Collector, and

Application Designer

FileNet Content Manager, Business Automation Workflow, Datacap, and Process

Mining

FileNet Content Manager, Business Automation Workflow, Content Collector, and

Process Mining

FileNet Content Manager, Business Automation Workflow, Content Collector for

SAP, and Process Mining

Question 23
During the COVID-19 pandemic, businesses saw a significant time reduction around the
creation of digital offerings. Developing countries saw an even greater reduction. What was
that reduction?

10 years down to 1

15 years down to 1

2 years down to 1

5 years down to 1

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