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    Le Nguyen Ngoc
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    This document provides guidance on how to ask effective questions in a coaching conversation. It discusses determining a coachee's context, abilities, motivation, and weaknesses. The coaching spectrum is described, from providing guidance and making suggestions to summarizing and listening to understand. Steps are outlined to get to know the coachee, guide them to gain knowledge, ask questions to stimulate critical thinking, and provide feedback that moves from directing to supporting. Coaches are advised to find root causes by focusing on people's skills and knowledge rather than just stating problems, and to start with foundational knowledge rather than immediately discussing solutions.

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    Sharing - SEO V - Effective questioning

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    This document provides guidance on how to ask effective questions in a coaching conversation. It discusses determining a coachee's context, abilities, motivation, and weaknesses. The coaching spectrum is described, from providing guidance and making suggestions to summarizing and listening to understand. Steps are outlined to get to know the coachee, guide them to gain knowledge, ask questions to stimulate critical thinking, and provide feedback that moves from directing to supporting. Coaches are advised to find root causes by focusing on people's skills and knowledge rather than just stating problems, and to start with foundational knowledge rather than immediately discussing solutions.

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    15 views12 pages

    Sharing - SEO V - Effective Questioning

    Uploaded by

    Le Nguyen Ngoc
    This document provides guidance on how to ask effective questions in a coaching conversation. It discusses determining a coachee's context, abilities, motivation, and weaknesses. The coaching spectrum is described, from providing guidance and making suggestions to summarizing and listening to understand. Steps are outlined to get to know the coachee, guide them to gain knowledge, ask questions to stimulate critical thinking, and provide feedback that moves from directing to supporting. Coaches are advised to find root causes by focusing on people's skills and knowledge rather than just stating problems, and to start with foundational knowledge rather than immediately discussing solutions.

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    of 12

    HOW TO ASK

    EFFECTIVE QUESTIONS
    in a coaching conversation
    Coaching: supporting someone solving their problems.
    Let's think about a time when your coach/mentor/manager
    really helped you out of your problem.
    Let's think about a time when your coach/mentor/manager
    really helped you out of your problem.

    What did they do in that coaching conversation?


    What made you impressed?
    COACHING SPECTRUM
    Effective Modern Coaching, M. Downey (2014)
    COACHING SPECTRUM
    Effective Modern Coaching, M. Downey (2014)

    WHEN?
    COACHING SPECTRUM
    Effective Modern Coaching, M. Downey (2014)

    Know - how Taking action


    WHEN? - Technical knowledge - Interpersonal skills
    - Motivation
    - Critical thinking
    EXAMPLES
    Offering guidance: 2 ways to address this are: 1; 2. You can choose what makes
    sense to you.

    Making suggestions: How about going to this website and analyze their examples?

    Summarizing: I hear that you use 3 methods and the first one worked due to this
    strength.

    Reflecting: What happened? What went well? What went badly?

    Listen to understand: I hear you. I know you are in trouble. I'm sure you can do it!
    STEPS TO DO
    1. Get to know: their context? abilities &
    motivation? weaknesses? what are they
    lacking?
    2. Guide them where to gain technical
    knowledge/ Hold workshops.
    3. Give questions to make them think
    4. From push to pull: Give feedback ->
    suggestion -> summarising ->
    listen/acknowledge

    DON'T tell them exactly how to solve


    their problems.
    QUESTIONS TO GET TO KNOW
    Teamwork in 15 mins
    1. Read the clubs' problems
    2. Discuss steps to help your group understand mentees':
    Technical knowledge about their themes/subjects/problems
    Critical thinking skills
    Interpersonal skills
    Motivation
    (Jamboard)
    Presentation in groups: 3 mins each -> peer feedback
    1. Problem in brief
    2. Group's steps
    TAKEAWAYS AFTER DISCUSSION
    1.Find out root causes: people - focus
    - Students don't know how to ... [do something]
    - Students are lacking ...[which skills/knowledge]

    DON'T: The club lacks a sustainable model.

    SEO-V Fellows are supporting people so that they can solve the problem
    themselves. Fellows do not solve the problem.

    2. Start with foundational knowledge/foundational skills, not


    discuss solutions immediately.
    Thank you!

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