2021 Citizen Charter 2nd Edition

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DEPARTMENT OF

ENERGY

CITIZEN’S CHARTER
2021 (2nd Edition)

❉ ✁ ✂✄✂☎ ✆ITIZE N ✝S ✆HA RTE R I


I. Mandate:
The Department is mandated by RA 7638 (Department of Energy Act of
1992) to prepare, integrate, coordinate, supervise and control all plans,
programs, projects and activities of the Government relative to energy
exploration, development, utilization, distribution and conservation.

II. Vision:
We at the Department of Energy, in partnership with our stakeholders,
shall improve the quality of life of the Filipino by formulating and
implementing policies and programs to ensure sustainable, stable,
secure, sufficient, accessible and reasonably-priced energy.
In pursuit of this mission, we commit to render efficient service with
utmost integrity and professionalism.

III. Mission:
A globally-competitive DOE powering up Filipino communities through
clean, efficient, robust and sustainable energy systems that will create
wealth, propel industries and transform the lives of men and women and
the generations to come.

IV. Performance Pledge:


We, at the Department of Energy, commit to:

SERVE right the first time and every time thereafter


LISTEN with utmost courtesy, respect and understanding
R E S P O N D promptly, efficiently, and effectively
E X C EL to exceed the needs and expectations of the general public.

❉ ✁2021
DOE ✂✄✂☎ Citizen’s
✆ITIZE N ✝S ✆Charter
HA RTE R II
❉ ✁ ✂✄✂☎ ✆ITIZE N ✝S ✆HA RTE R III
TABLE
Table of OF CONTENTS
Contents

Energy Resource Development Bureau


External Services
Petroleum Resources
Petroleum ResourcesDevelopment
ManagementDivisionDivision
Confirmation of Performance Bond Posting…………………………………………………………………………………… 8
Application for Gratuitous Permit……………………………………………………………………..………………………..… 11
Tax-Exemption Certificate (TEC) Application under P.D. 87………………………………………...……….…....... 15
Petroleum Subcontract Registration…………………………………………………..…….…………………...............…. 18
Request for Oil & Gas Seepage Investigation……………………………………….………………..…………………...... 21
Application for Award of Petroleum Service Contract under the PCECP……………….….……………......... 23
Coal
Coal Nuclear Management
and Nuclear Division
Minerals Division
Application for Safety Engineer’s and/or Safety Inspector’s Permit…………………………….………………... 27
Processing of Coal Sub-Contract…………………………………………………...…………………………..….….……...….… 30
Application for Tax-Exemption Certificate (TEC) under PD 972…………………….……………………………….. 33
Application for Small-Scale Coal Mining Permit (SSCMP) – Independent……….…………..………...………. 37
Application for Small-Scale Coal Mining Permit (SSCMP) – Supervised by COC Holder………………….. 40
Nomination by Publication under the PCECP………….……………………………………………………………………… 43
Application for Coal Export Clearance…………………………………………….………..……..……..…………….….…… 46
Application for Certificate of Compliance for Coal Importation………………..…………………………………... 49
Application for Coal Trader Accreditation……………..…………………………….……….….…...………...…….…….. 52
Application for Renewal of Coal Trader Accreditation…………………………………………….……………..……… 55
Application for Coal End-User Registration………………………………….…………….………...………………..…….. 58
Application for Coal Operating Contract under PCECP.…………….…….….……….……………….……….…...... 61
Renewable Energy Management Bureau
Renewable Energy Management Bureau
Renewable Energy Management Bureau
Pre-Application Process……………………………………………………………………………………………..……….....…….… 77
Endorsement to other concerned National Government Agencies…………………………………………….…… 79
and Local Government Units
Notice of Intention to Drill……….………………………………….…………………………..………………....………………… 81
Endorsement to Purchase / Transfer / Move Explosives………….……………………………..………..……..……. 84
Safety Officer’s Permit Application……….………………….……………………………………..……….…………..…..…… 88
Revision of the Work Program………….………………………………..………………………………………..………..……… 91
Certificate of Endorsement (COE) for Duty-Free Importation Certification…….………………..…………… 95
Assignment / Transfer of Renewable Energy Service Contract……….…………………………….………..……… 99
Request for Reinstatement of RE Contract…….…………………………….………………………….…………..……..… 104
Conversion to the New Renewable Energy (RE) Contract Template……..…….….…….….…..….…….…….. 108
Renewable Energy Contract Application……….…………..………….…….…………….…..…….………….....….…... 116
Transition from Pre-Development to Development Stage…….………….…….……………..………….…….……. 121
Application for Certificate of Accreditation of a Biofuel Producer / Manufacturer……....…….…..…… 126
Oil Industry
Electric PowerManagement
Industry Bureau
Management Bureau
Endorsement to the Securities and Exchange Commission (SEC)………….……….………………………...…..… 137
Endorsement Letter to the National Commission on Indigenous People (NCIP)….……...….……..……... 139
Endorsement to the Philippine National Police (PNP) Bureau……….…….…..….……….…….….….….……... 141
Clearance to Undertake System Impact Study (SIS)…...….…….…..…………….…….….…..….….....…..……... 143
Endorsement to the Board of Investment (BOI)….…….…….…….….…….……….…..….….…….………........... 145
Certificate of Endorsement to the Energy Regulatory Commission (COE-ERC)…….……….…….…......... 147
Approval of the Selection Process of two (2) Captive Customer Representatives………………………….. 151
to the Third-Party Bids and Awards Committee
Direct Connection Application…….………….………….……….…….……….…….……….…….………………...……...… 155
Certificate of Endorsement for QTP to the Energy Regulatory Commission (QTP-COE)……...…........ 159

DOE 2021 Citizen's Charter iv


OilIndustry
Oil IndustryManagement
Management Bureau
Bureau
External Services
Acknowledgement to Import LNG and/or Supply and Transport of Natural Gas………..………...….…… 165
Accreditation to Import LNG and/or Supply and Transport of Natural Gas……………….…………...…..... 169
Issuance of Acknowledgement for the Compliance of Prior Notice Requirement………………………….. 173
for Business Engagement in the Downstream Oil Industry as Hauling Services
Notice of International Bunkering of Petroleum Products……….………….………….……..……………...…….. 177
Issuance of Acknowledgement for the Compliance of Prior Notice Requirement…………………………… 180
for Business Engagement in the Downstream Oil Industry
Issuance of Certificate of Accreditation as an Oil Industry Participant…………………………………………… 186
under the Fuel Bioethanol Program
Notice of Purchase of Locally-Produced Bioethanol……….……….………….……….……………...……………….… 190
Issuance of Acknowledgement for the Compliance of……………………………………………………………………. 193
Prior Notice Requirement for Lube Business Engagement in
the Downstream Oil Industry
Notice of Crude Oil/Petroleum Products Importation and Exportation………..……………...…..….…….... 196
Issuance of Acknowledgement Letter of Notice to Import Lubes, 199
Greases and other Petroleum Products
Notice of Local Purchase/Sale of Imported Bioethanol……….……….…………….………………………..….….… 202
Endorsement to Securities and Exchange Commission (SEC)…….……...….…….……….………………...……… 205
Notice of Local Purchase/Supply Sale of Petroleum Products…….…….………………………………….…..…… 208
Issuance of Certification for Hauler (Own-use)…..………….………….………….……….……………………...….…… 211
Issuance of Certificate of Compliance (COC) for……………………………………………………………………………… 215
Temporary Emergency Retail Outlet (TEROs)
Issuance of Certificate of Fuel Additive Registration…….…...…………….……….………….…..….………..…….. 219
Securing Standards Compliance Certificate (SCC) for Dealer…..….……….……...………….……….....…....... 223
Securing Standards Compliance Certificate (SCC) for Hauler…….…………….……….………….....….....…….. 227
Securing Standards Compliance Certificate (SCC) for Marketer……….………………..……….......….…....... 232
Securing Standards Compliance Certificate (SCC) for Refiller……….………..….…………………….…….……... 237
Securing Standards Compliance Certificate (SCC) for Retailer…….………….……….……….……..…………….. 242
Issuance of Certificate of Compliance (COC) for
Internal Services
Liquid Fuels Retail Outlet (LFROs)……………………………………………………………………………………………… 247
Issuance of DOE Endorsement for BOI Registration of the…….…………….……………..…….….….........…… 252
Downstream Oil Industry under Republic Act 8479 479
Electric Power Industry
Issuance of DOEManagement
Endorsement forBureau
BOI Incentives Availment of the….…….……….……….…..…….…....... 256
Power Planning Downstream
DevelopmentOil Industry under Republic Act 8479
Division 479
Issuance of Certificate of Non-coverage (CNC) for…………..…….……….…….………………..…….…….……..... 261
Storage and Dispensing Liquid Fuels for Own-use Operation……………………………………………………… 261
Issuance of Notice to Proceed (NTP) for Downstream Natural Gas Facilities…….….……………….………. 265
Issuance of Certificate of Compliance (COC) for Marine Retail Outlet (MROs)…….…………..…....……… 274
Issuance of Permit to Construct, Expand, Rehabilitate and Modify (PCERM)
for Downstream Natural Gas Facilities………………………………………………………………………………………… 279
Issuance of Permit to Operate and Maintain (POM) for Downstream Natural Gas Facilities…..…….. 283
Issuance of Standards Compliance Certificate (SCC) for Refiner / Importer /
Import Terminal / Bulk Supplier / Bulk Plant……………………………………………………………………………… 288
Issuance of Certificate
Power Market Development of Compliance (COC) for Technology Solution Retail Outlet (TSROs)……..…..
Division 292
Internal Service
Request from other Agencies, Bureaus, and Services for Oil Industry Data /
Rural Electrification
Statistic /Administration and Management Division
Information………………………………………………………………………………………………………………… 298

DOE 2021 Citizen's Charter v


Energy Utilization Management Bureau
EnergyEfficiency
Energy UtilizationandManagement Bureau
Conservation Performance Regulation and Enforcement Division (EPRED)
Acknowledgement of Energy Audit Request……………………………………………………………………….…………. 303
Energy Audit Services: Preliminary Energy Audit………………………………………………………...………….…….. 304
Energy Audit Services: Detailed Energy Audit………………………….................………….……...……….…….…… 306
Processing of Application and Issuance of the Certificate of
Accreditation for Energy Service Company (ESCO)……………………………………………………………………… 308

EnergyEfficiency
Energy Policy and Planning
and Bureau
Conservation Program Management and Technology Promotion Division
External Services
Planning Division
Data Request Process………………...………………………………………………………………………………………….……… 313
Issuance for CEPNS for Commercial Phase Transactions………………………………………………….…………….. 314
Issuance for CEPNS for Pre-Development Phase Transactions………………………………………….……………. 315
Data Request Process…………………………………………………………………………………………...………………………… 316
Policy Formulation
Alternative
(Alternative Fuels
Fuels andEnergy
andand Research
Energy Division
Technology
Technology Division Division
Provision of Key Energy Statistic Data and other
Energy-Related Indicators/Information to Various Clients………………………………………………………… 318
Provision and
Energy Efficiency of Key Energy StatisticPublic
Conservation Data and otherManagement Division
Sector
Energy-Related Indicators/Information to Various Clients………………………………………………………… 320
Internal Services
Provision of Data / Information to Various Bureaus / Offices / Units……………………………..……………... 323
ENERGY POLICYProvisionAND
of Data / Information
PLANNING to Various Bureau / Offices / Units……………………………………………….
BUREAU 325
Provision of Policy / Position Papers in Response to
External Services
Energy Related Policies, Plans and Programs Implemented by
Planning Division
the DOE and Other Agencies and Institutions (Local and International)……………………………………… 327

Energy Testing Laboratory Services Research and Laboratory Services


Policy Formulation and Research Division
External Services
Geoscientific Research and Fuel Testing Laboratory Division
Geological / Chemical Laboratory Analysis and Testing………………………………………….……………………… 332
Lightning and Appliance Testing Laboratory
Validation of Energy Labels……………………………………………………………..…………………………..………………..
Internal Services 336
Inspection of Generic Models / Exempted Products…………………………………………………..…………..…….. 338
Evaluation of Endorsed Test Report from Other Laboratory……………………………………..…………………… 342
Calibration of Electrical, Temperature and Energy-Monitoring Instruments………………….……........... 344
Energy Performance Testing of Lighting Products………………………………………………….….....…….………… 350
Energy Performance Testing of Appliance and Equipment……………………………………………..…...……….. 356
Energy Research and Testing Laboratory Services
Internal Service
External Services
Geological / Chemical Laboratory Analysis and Testing……………………………………………………….….……… 361
Geoscientific
InformationResearch
Technology and and
Fuel Management
Testing Laboratory Division
Services
External Services
Lighting andData
Information Appliance TestingDivision
Management Laboratory
Provision of Energy Data & Information thru the DOE Library…………………………………..………..………… 367
Provision of Energy Data & Information thru Energy Data Center (Researchers)….......................... 368
Provision of Energy Data & Information thru Energy Data Center………………………………..………..……… 370
Information Services Division
Provision of Cartographic, Infographic and Other Maps…………………………………………..……….…………... 373
Provision of Geomatics Information and Services…………………………………………………………………………..
Internal Services 374
Technical Evaluation of Small-Scale Coal Mining (SSCM) Application Area…………………..……….………. 376
Conduct / Technical Evaluation / Approval of Coal Block Boundary Survey………….………..……………… 377

DOE 2021 Citizen's Charter vi


Internal Services
Information Technology and Management Services
Information Data Management Division
External Services
InformationProvision of Energy Data Division
Data Management & Information Thru the Doe Library…………………………………………….………… 380
Provision of Energy Data & Information Thru Energy Data Center (DOE Employees) ……...……...…… 381
Information Technology Division
Provision of ICT-related Support Services ………….….….……………….……………….……….……….…………….... 384
Information Services
Uploading Division
/ Posting of Energy Information thru the DOE Website / Portal……………….………….………. 386
Administrative Services
External Services
Records Management Division
Internal Services
Authentication of Documents…………………………………….…………….…………………………………………………... 393
Information Data Management Division
Human Resource Management Division
Recruitment Procedure………………………………………………………….…………………………………………...………... 396
Information Technology Division
Treasury Division
Collection of Fees and Charges…………………………………………………………………….…………………..……………. 399
Disbursement
Administrative of Fund………………………………………………………………………………………………………...…………
Services 401
Supply andServices
External Property Management Division
DOE Inspection and Acceptance of Newly Acquired Property, Plant and Equipment
Records Management Division
and Supplies thru Purchase Order, Donation or Development Assistance…………………………………… 404
Doe Disposal of Unserviceable Properties Thru Donation or Transfer Without Cost
Human Resource Management Division
to Other Government Entities, LGUs, Schools or State Universities…………………………………………… 406
Internal Services
Treasury
Records Division Division
Management
Numbering and Monitoring of DOE Issuances……………………………………………………………...….……………. 409
Messengerial Delivery Service………………………………………………………………………………….……………………. 410
Supply and Property Management Division
Numbering of Travel Order / Special Assignment………………………………………………….….…..……………... 412
Mailing / Postal Services……………………………………………………………………………………………...………………… 414
Publication of DOE Issuances…………………………………………………………………………….………...………………… 416
Human Resource Management Division
Filing of SALN………………………………………………………………..………………………………….………………...………… 419
Internal Services
GSIS, PAG-IBIG, and PHILHEALTH…………………………………………………………………………………..….…...……… 420
RecordsPayment
Management Division
for Overtime Services……………………………………………..……………………………………………………... 423
Provident Fund………………………………………………………………………………………………………………………….…… 425
Strategic Performance Management System – OPCR/IPCR………………………………………….……...……….. 427
Training and Development Process and Procedure……………………………………………………………………….. 429
Terminal Leave…………………………………………………………………………………………………………………...….……… 433
Program onManagement
Human Resource Awards and Incentives
Divisionfor Service Excellence (PRAISE)……………………………………………... 435
Magna Carta……………………………………………………………………………………………………….……………..…………… 437
Procurement Management Division
Request for Certification of various PMD Documents……………………..………………………………………….... 442
Numbering and Monitoring of Purchase Requests………………………………………………..…………………….... 444
Request for inclusion in Supplemental APP………………………………………………………..………..……………..... 446
Alternative Methods of Procurement (AMP Sec. 53.9 - Small Value Procurement,
AMP 53.10-Lease of Real Property or Venue)……………………………………………………………………………… 448
Procurement
Public Management Division
Bidding………………………………………………………………………………………….…………..…....…………………. 450
Supply and Property Management Division
DOE Requisition and Issue Slip (RIS) of Supplies, Materials and Property,
Plant and Equipment…………………………………………………………………………………………………………………… 454
DOE Inspection and Acceptance of Newly Acquired Property, Plant and
Equipment and Supplies thru Purchase Order, Donation or Development Assistance………………… 455

DOE 2021 Citizen's Charter vii


DOE Officials and Employees Property Accountability…………………………………………………….…………….. 457
Supply and Property Management Division
DOE Wide Procurement Request (APR)……………………………………………………………………………..………….. 458
Doe Annual Physical Inventory of Property, Plant and Equipment………….….……..….....………………….. 461
Treasury Division
Collection of Fees and Charges………………………………….…………………………………………….………………….... 464
Disbursement of Fund………………………………………………………………………………………..………………..……….. 465
Petty Cash……………………………………………………….….……….…………………………….…….…………...…..…………. 467
Treasury Division
General Services Division
Engineering Maintenance - AVR Reservation……………………………………………………….………………..……... 469
Request for Additional Janitorial Services………………………………………………….................…................. 470
Transportation
General Services and Logistics……………………………………………………………………………………..……...…………..
Division 472
Engineering Maintenance - Plumbing, Electrical, Civil Works,
Carpentry, Aircon Maintenance……………………………………………………………………………………………………… 474
Financial Services
External Services
Financial Services
Remittance of Government Share on Energy Resources Production………………………………..…………... 479
External Service
Application for Insurance Accreditation……………………………………………………………………...………….…….. 481
Conventional Energy Resources Compliance Division and Renewable Energy Resources
Internal Services
Compliance Division
Request for Service (RFS) / Purchase Request (PR)……………………………………………….………..……..……... 484
Obligation Request and Status ORS……………………………………………………………….…….………..………..……. 486
Liquidation of Cash Advance for Special Projects / Events /
Internal Services
Local and Foreign Travel (with or without refund)……………………………………………………………………… 488
Processing of Disbursement Voucher (DV) Related to Local
and Foreign Travels (Cash Advance and Reimbursement)…………………………………………………………… 493
Processing of Disbursement Voucher (DV) Related to Utility and
Communication Expenses, Janitorial Services, Security Services,
Salaries, Supplier / Contractor / Service Provider and Others……………………………………………………… 498
Legal Services
Legal Services
External Services
External Services
Endorsement to the Securities and Exchange Commission (SEC)……………………………………..………….... 506
Issuance of Non-Immigrant Visa……………………….……………….….…..….……………………………………………... 508
Issuance of the Final Offer Letter to the Landowner(s) for Expropriation………………………….………….. 510
Endorsement to the Office of the Solicitor General (OSG) for Expropriation……..…….……..….….……..
Internal Service 512
Internal Service
Certificate of Clearance of No Pending Case (For DOE Employees)………………………………….………….... 515
Consumer Welfare Promotion Office
Consumer Welfare and Promotion Office
External Service
InvestmentComplaints Handling
Promotion OfficeProcess……………………………………………………………………………………….…...….………. 519
Investment Promotion Office
External Services
Provision
Public Affairs of Investor Assistance and Support (Information Request Through E-mail)…………..………..
Office 523
Provision of Investor Assistance and Support (Information Request Through Telephone)……..……... 525
Provision of Investor Assistance and Support (Walk-in information request)…………………..….………... 527
Provision of Investor Assistance and Support (Request for Meeting through IPO)…………………………. 529
Public Affairs Office
Field Offices
External Services
Luzon Field Office
Arrangement of Phone and On-Cam Interviews with Media………………………………………….……..………. 535
Public Inquiries………………………………………………….……………….……….……………….....……………………......... 537
Response to Sponsorship / Solicitation Letters……………………………………………………………….……………... 538
Secretary’s Messages for Annual General Meeting Assemblies……………………………………...….…………. 539

DOE 2021 Citizen's Charter viii


Field Offices
Luzon Field Office
Visayas Field Office
Endorsement to Securities and Exchange Commission (SEC)……………………………………….…….….……... 544
Issuance of Certification for Hauler (Own-use)……………………………………………………………..….….……….. 547
Issuance of Standards Compliance Certificate (SCC) for LPG Refilling Plant (RP)……..….…..….…..……. 551
Issuance of Standards Compliance Certificate (SCC) for LPG Retail Outlets (RO)……………….……........ 556
Issuance of Certificate of Compliance (COC) for Liquid Fuels Retail Outlet (LF ROs)……..……….......... 560
Issuance of Standards Compliance Certificate (SCC) for LPG Dealers (D)…………..…………………………... 566
Issuance of Standards Compliance Certificate (SCC) for LPG Marketer (M)…………….………..…….…….. 571
Visayas Field Office
Securing of Registration/Renewal of Safety Engineer’s and Inspector’s Permit Applications…………. 580
Endorsement to Securities and Exchange Commission (SEC)…………………………………………………………. 582
Receiving and Endorsing Certificate of Compliance (COC) for Liquid Fuels Distributor…....…….…….. 584
Mindanao Field Office
Securing Certificate of Non-Coverage (CNC) For Own-Use Liquid
External Services
Fuels Dispensing and Storage (Walk-in with No Field Validation
and No Pending Case)………………………………………………………………………………………………………………… 585
Securing Certificate of Compliance (COC) for Liquid Fuels Retail Outlets
Walk-in and Mailed with No Pending Case……………………………………………………………………………….… 587
Securing of Small-Scale Coal Mining Permit Applications……………………………………………………...….….… 589
Securing Standards Compliance Certificate (SCC) for Liquified Petroleum Gas
(LPG) Refilling Plant and Auto LPG Dispensing Station –
Mailed with no Pending Case……………………………………………………………………………………………………… 591
Securing Standards Compliance Certificate (SCC) for Liquified Petroleum Gas
(LPG) Refilling Plant and Auto LPG Dispensing Station –
Walk-in with No Pending Case…………………………………………………………………………………………………… 593
Securing Standards Compliance Certificate (SCC) for Liquified Petroleum Gas
(LPG) Establishments except Refilling Plant and Auto LPG Dispensing Station –
Walk-in with no Pending Case…………………………………………………………………………………………………… 595
Securing Standards Compliance Certificate (SCC) for Liquified Petroleum Gas
(LPG) Establishments except Refilling Plant and Import Terminal –
Mailed with no Pending Case……………………………………………………………………………………………………… 597
Internal Servicesof Applications for Accreditation of Coal Traders and
Securing
Registration of Coal End-Users…………………………………………………………………………………………………… 599
Mindanao Field Office
Securing of Registration/Renewal of Safety Engineer’s and Inspector’s Permit Applications………… 605
Endorsement of Application to Possess and Move Explosives…………………………………………….….…….. 607
Endorsement to Securities and Exchange Commission (SEC)…………………………………….…………..……. 609
Receiving and Endorsing Certificate of Compliance (COC) for Liquid Fuels Distributor….....…...…..... 611
Securing Certificate of Non-Coverage (CNC) For Own-Use Liquid Fuels Dispensing
and Storage (Walk-in with No Field Validation and No Pending Case)………………………………………… 612
Securing Certificate of Compliance (COC) for Liquid Fuels Retail Outlets
Walk-in and Mailed with No Pending Case………………………………………………………………………………… 614
Securing Standards Compliance Certificate (SCC) for Liquified Petroleum Gas
(LPG) Establishments except Refilling Plant and Auto LPG Dispensing Station –
Walk-in with no Pending Case…………………………………………………………………………………………………… 616
Securing Standards Compliance Certificate (SCC) for Liquified Petroleum Gas
(LPG) Establishments except Refilling Plant and Import Terminal –
Mailed with no Pending Case……………………………………………………………………………………………………… 618
Preliminary Oil & Gas Seepage Investigation……………………………………………………………..…………….……… 620
Securing of Small-Scale Coal Mining Permit Applications………………………………………….….……………….. 622

Feedbacks and Complaints Mechanism

DOE 2021 Citizen's Charter ix


ENERGY RESOURCE DEVELOPMENT BUREAU

(ERDB)

❉ ✁ ✂✄✂☎ ✆ITIZE N ✝S ✆HA RTE R ☎


SUMMARY
Energy Resource Development Bureau (ERDB)
TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
Petroleum Resources Development Division (PRDD)
1. Issuance of Letter of
Confirmation for Posting of 3 Working Days Simple
Performance Bond
2. Issuance of Gratuitous Permit 20 Working Days Highly Technical
3. Issuance of Tax-Exemption
20 Working Days Highly Technical
Certificate (TEC) under PD 87
4. Issuance of Acknowledgment of
Administrative Subcontracts,
Letters of Registrations, 20 Working Days
Deficiencies & Penalties for (per subcontract) Highly Technical
Petroleum Subcontract
Applications
5. Conduct of Oil and Gas Seep
20 Working Days Highly Technical
Investigation
6. Issuance of Endorsement to the
Office of the President of the 33 Working Days
Award of Petroleum Service (Excluding time at The Highly Technical
Contract under the Philippine Office of the President)
Conventional Energy Contracting
Program (PCECP)
Coal and Nuclear Minerals Division (CNMD)
1. Issuance of Safety Engineer’s
(SE) or Safety Inspector’s (SI) 7 Working Days Complex
Permit
2. Issuance of Tax-Exemption
Certificate (TEC) under PD 20 Working Days Highly Technical
972
3. Issuance of Small-Scale Coal
Mining Permit (SSCMP) -
20 Working Days Highly Technical
Independent
4. Issuance of Small-Scale
Coal Mining Permit
(SSCMP)- Supervised by
20 Working Days Highly Technical
Coal Operating Contract
(COC) Holders

❉ ✁ ✂✄✂☎ ✆ITIZE N ✝S ✆HA RTE R ✂


5. Issuance of Letter of Approval for
Publication of Nominated Area of
Interest under the Philippine 20 Working Days Highly Technical
Conventional Energy Contracting
Program (PCECP) for Coal
6. Issuance of Coal Export
Clearance (CEC) 20 Working Days Highly Technical

7. Issuance of Certificate of
Compliance for Coal 20 Working Days Highly Technical
Importation (CoC-CI)
8. Issuance of Notice of
Award for Coal Operating
Contract (COC) under the
Philippine Conventional 20 Working Days Highly Technical
Energy Contracting
Program (PCECP) for
Coal
9. Issuance of Certificate of Coal
Trader Accreditation (CTA) 20 Working Days Highly Technical

10. Issuance of Certificate of Coal


Trader Accreditation-Renewal 20 Working Days Highly Technical
(CTAR)
11. Issuance of Certificate of Coal
End-User Registration (CEUR) 20 Working Days Highly Technical
12. Issuance of Confirmation Letter of
Registered Coal Subcontract 20 Working Days Highly Technical

❉ ✁ ✂✄✂☎ ✆ITIZE N ✝S ✆HA RTE R ✞


Energy Resource Development Bureau
(Petroleum Resources Development Division)

External Services

❉ ✁ ✂✄✂☎ ✆ITIZE N ✝S ✆HA RTE R ✟


Issuance of Letter of Confirmation for Posting of Performance
Bond
Submission of Petroleum Service Contractors’ Performance Bond pursuant to
PD 87 and Section VII of Petroleum Service Contract

Office or Division: Petroleum Resources Development Division (PRDD)


Classification: Simple Transaction
Type of Transaction: Government-2-Business
Who May Avail: Petroleum Service Contract Operators
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Letter addressed to the
Client
Undersecretary
2. Performance Bond Insurance Companies

FEES TO BE PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submission of 1.1 Official receiving Records
Requirements of documents at Offices,
Records RMD
Management
Division (RMD)
and processing
of payment
1.2 Office of the 1 Working Day
Director – Energy
Resource
Development Director,
Bureau (OD- ERDB
ERDB) to
endorse request
to PRDD
1.3 Technical Petroleum
Evaluation Resources
None 1 Working Day
Development
Division

❉ ✁ ✂✄✂☎ ✆ITIZ E N ✝S ✆HA RTE R ✠


1.3.1
Evaluate Basis
for the posting of
performance
bond for the
fulfillment of work
commitment/s
1.3.2
Prepare letter for
Service
Contractor
approving /
disapproving the
posting of
performance
bond
1.4 Sign the
approval/
disapproval of Director,
the posting of ERDB
performance
bond
1.5 Maintain the
database of
posted 1 Working Day
performance SRS II,
bond of all PRDD
Petroleum
Service
Contractors
1.6 Send an official
Records Officer,
reply to Service
RMD
Contractors
Total Number of Days 3 Working Days

❉ ✁ ✂✄✂☎ ✆ITIZ E N ✝S ✆HA RTE R ✡


Issuance of Tax-Exemption Certificate (TEC) under PD 87
Applying for the Tax-Exemption Certificate (TEC) under PD 87

Office or Division: Petroleum Resources Development Division (PRDD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Existing Petroleum Service Contractors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Letter addressed to ERDB
Client
Director
2. Application form duly signed by company
ERDB
representative, notarized and sealed by
Annexes to DOE DC2018-03-006
Notary Public (4 copies)
3. TEC application number & order of
PRDD-ERDB, Treasury Division
payment, official receipt of processing fee
4. Company purchase order or
proforma/commercial invoice, use’s,
justification
5. Packing list, if applicable
6. Specification (for vessels, rigs, and
helicopters)
7. Computation of taxes waived
8. Other applicable requirements as per
DC2018-03-006
9. Additional Requirements:
9.1 For Exportation Client
9.1.1 Picture of Items
9.1.2 Photocopy of TEC
Qualification
9.2 For Disposal, Donation, Sale or
Transfer
9.2.1 List of Items Cost
Recovered Percentage, if
applicable
9.2.2 DOE Approval Letter of
Disposal, Sale or Transfer
9.2.3 Photocopy of TEC
Qualification

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 TEC
complete set of Numbering &
SRS II / Senior
application Issuance of
SRS,
requirements for Order of
PRDD
issuance of Order of Payment
Payment
2. Payment of Collection
Processing None
Processing Fee Fee-
Officer,
Php 750.00 / Treasury
application or Division
based on the
DOE Schedule
of Fees and
Charges

3. Official submission of 3.1 Receiving of


TEC application complete set of
application
requirements
and transmittal
Records Officer,
to Office of the 1 Working Day
RMD
Director, Energy
Resource
Development
Bureau (ERDB-
OD)
3.2 Transmittal to Admin. Staff,
1 Working Day
PRDD ERDB
3.3 Technical 3 Working Sr. SRS/SRS II,
Evaluation Days PRDD
3.3.1
Prepare
Endorsement
Memorandum
for Clearance
from PRDD to
ERDB
3.3.2
Prepare
1 Working Day Sr. SRS/SRS II,
Endorsement
PRDD
Memorandum
for Clearance
from ERDB to
OUSEC / OSEC

Note:
If technical
requirements

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are not
satisfied, DOE
informs or
sends letter to
Service
Contractor
giving reason
for disapproval
3.4 Approval of
TEC & 2 Working Director,
Endorsement Days ERDB
for Clearance
3.5 Legal
Evaluation

Note:
If legal Division Chief,
requirements Conventional
are not 2 Working Energy Legal
satisfied: DOE Days Services
informs or Division
sends letter to (CELSD)
Service
Contractor
giving reason
for disapproval
3.6 Endorsement Division Chief,
for Clearance CELSD &
1 Working Day
Director Legal
Services
3.7 Clearance for
TEC; If cleared:
TEC Approval

Note:
Supervising
If not cleared:
7 Working Undersecretary /
DOE informs or
Days Office of the
sends letter to
Secretary
Service
Contractor
indicating the
reason for
disapproval
3.8 Signing of TEC
& Transmittal to
Director,
the Records 1 Working Day
ERDB
Section for
Releasing
3.9 Authentication Division Chief,
1 Working Day
(DOE Dry Seal) Records

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Management
TEC Ready Division
for Release /
Pick up by
Client

Retention of
duplicate copy
Total Number of Days 20 Working Days

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Issuance of Acknowledgment of Administrative
Subcontracts, Letters of Registrations, Deficiencies &
Penalties for Petroleum Subcontract Applications
Processing of Petroleum Subcontract Registration as per PD 87 and
DC2014-08-0013 amending OEA Circular No. 80-01-02

Office or Division: Petroleum Resources Development Division (PRDD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Existing Petroleum Service Contractors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Letter addressed to ERDB
Client
Director
2. Annex of Subcontracts DOE Prescribed Format

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Official
subcontracts receiving of
documents Records Officer,
1 Working Day
1.2 Transmit the RMD
application to
ERDB
1.3 Office of the
Director –
Energy
Resource
Development
Bureau (OD-
ERDB) to Director,
1 Working Day
endorse the ERDB
request to the None
Petroleum
Resources
Development
Division
(PRDD)
1.4 Technical PRDD Division
Evaluation Chief,
8 Working
Supervising SRS,
Days
Senior SRS,
SRS-II

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1.4.1
Evaluate
subcontracts in
accordance to
the submitted
Work Program
and Budget for
the Calendar
Year for
Petroleum-
Operations
related
subcontracts PRDD Division
and/or Chief,
administrative Supervising SRS,
subcontracts Senior SRS,
SRS II
Note:
If submission is
incomplete, a
Deficiency
Notice is issued
to the
None
contractor.
Those that have
passed will be
referred to the
Legal Services
for further
evaluation.
1.4.2
ERDB Director,
Prepare
PRDD Division
memorandum
Chief,
to the Legal
Supervising SRS,
Services for
Senior SRS,
Legal
SRS II
Evaluation
1.5 Legal Services
to check legality
of the
subcontracts for 8 Working Director,
registration (i.e., Days Legal Services
compliance to
DOE DC2014-
08-0013)
1.5.1
If submission
ERDB Director,
did not meet the
PRDD Division
deadline, the 1 Working Day
Chief,
submission will (if necessary)
Supervising SRS,
be penalized.
Senior SRS,
Failure to pay
SRS II
within 60 days
from receipt of

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penalty notice
will result in
disallowance for
cost –recovery.
1.5.2 PRDD
30 minutes
Issue Order of Administrative
(if necessary)
Payment Clerk
1.5.3
Payment of
penalty (The Php
Official Receipt 10,000.00
for the payment per late
of penalty must submitted 30 minutes Collection Officer,
be submitted to subcontract (if necessary) Treasury Division
PRDD to (DOE
resume DC2014-08-
registration of 0013)
penalized
subcontracts.)
1.6 Issue the
Confirmation of Director,
Subcontract ERDB
Registration
1 Working Day
1.7 Recording and
filing of Senior SRS,
Subcontract None PRDD
Registration
1.8 Registered
Subcontract PRDD
ready for 1 Working Day Administrative
release to the Clerk
Client
Total Number of Days 20 Working Days per
subcontract
(i.e. if 3 subcontracts were
submitted in an application, 60
working days to process)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✖


Conduct of Oil and Gas Seep Investigation

Office or Division: Petroleum Resources Development Division (PRDD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business / Government-2-Citizen
Who May Avail: Any Individual / LGUs / Companies
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Full name and contact details (phone
number, address/email) of applicant;
2. Location (Municipality, Barangay or Sitio, Client
landmarks) where the seep/s occur/s; and
3. Description or picture/s of the seep

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Receive request at
Request Letter Records Records Officer,
1 Working Day
and Management RMD
Requirements Division (RMD)
1.2 Transmit to ERDB- Records Officer,
OD 1 Working Day
None RMD
1.3 Review and
Endorse for Field 3 Working Director,
Investigation and Days ERDB
Sampling
1.4 Review
completeness of
requirements by
the PRDD

Note: Petroleum
If incomplete 2 Working Resources
requirements, Days Development
DOE informs or Division (PRDD)
sends letter to
applicant to
complete
requirements for
resubmission

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✏✗


2. Discuss and 2.1 Schedule Field
schedule conduct Investigation and
of field coordinate with
investigation applicant and/or
and/or assist Request DOE
DOE Field Office Field Office for
personnel during preliminary
preliminary investigation
investigation
Note:
Taking into
consideration the
following:

a. Participation/av Depending on
ailability of availability and PRDD /
applicant onsite; response of DOE Field Office
b. Accessibility of the Applicant
area;
c. Safety; and/or
d. Recommendati
on from DOE
Field Office
None
If any one of these
considerations is
not met, PRDD will
officially notify the
Client that further
Investigation and
sampling could not
be conducted.
3. Accompany DOE 3.1 Field Investigation
personnel during and Sampling
conduct of (inclusive of travel 10 Working PRDD / ERTLS /
investigation and time) Days DOE Field Office
sampling
3.2 Laboratory
Depending on
analysis and
laboratory ERTLS
transmittal of
analysis
Results to ERDB
3.3 Prepare letter to
3 Working
Applicant; Results ERDB Director,
Days
ready for release PRDD
to client
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✘


Issuance of Endorsement to the Office of the President of the
Award of Petroleum Service Contract under the Philippine
Conventional Energy Contracting Program (PCECP)
Application for Petroleum Service Contract under PD 87 and DOE Department
Circular DC2017-12-0017

Office or Division: Petroleum Resources Development Division (PRDD)


Classification: Highly Technical Transaction
Type of
Government-2-Business
Transaction:
Petroleum Service Contractors / Companies Engage in Petroleum
Who May Avail:
Exploration
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Letter addressed to the
Client
Undersecretary
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submission of 1.1 Official receiving Records
Requirements and of documents at Offices,
Payment of Records Application Fee – RMD
Application Fee / Management Php 200,000.00
15 minutes
Challenge Fee Division (RMD) Challenge Fee –
and processing of Php 1,000,000.00
payment Treasury
Division
1.2 Opening of
Proposals and Supervising
Checking for Undersecretary
Completeness of / Supervising
Applications by Assistant
Technical Secretary
Working Group
(TWG):
TWG:
1 Working Day
Note: -Energy
This happens on Resource
a set date as Development
dictated by the Bureau (ERDB)
published None -Financial
PCECP timeline, Services (FS)
and not -Legal Services
immediately after (LS)
submission.

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙


1.3 Substantive
Thorough Legal,
Technical and
Financial
Evaluation of
applications, in- 15 Working
TWG
house review and Days
endorsement to
Undersecretary /
Assistant
Secretary
1.4 Preparation of
endorsement of
Undersecretary
to the Secretary 5 Working Office of the
for award of Days Undersecretary
contract to the
winning
applicants
1.5 Review of
Recommendation
& Endorsement Office of the
of the Secretary 5 Working
Secretary
to the Office of Days
(OSEC)
the President for
approval None
1.6 If approved,
issuance of
Notice for Office of the
Contract Signing President (OP)
to the Energy
Secretary
1.7 Notify winning
applicant of the
Notice for Office of the
Contract Signing 1 Working Day Secretary
and Payment of (OSEC)
Processing Fee
2. Payment of 2.1 Processing of
Processing Fee payment of
processing fee
Collection
Php 0.48 / Officer,
1 Working Day
hectare Treasury
Division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓


3 Signing of 3.1 Preparation of
Petroleum Service Petroleum
Contract Service Contract
Applicant, Office
(PSC), Signing,
of the President
Notarization, 5 Working
None (OP), Records
Transmittal, Days
Management
Recording and
Division (RMD)
Release of
Service
Contract
Total Number of Days 33 Working Days
(Excluding time at the Office of the President)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔


Energy Resource Development Bureau
(Coal and Nuclear Minerals Division)

External Services

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕


Issuance of Safety Engineer’s (SE) or Safety Inspector’s (SI)
Permit
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Complex Transaction
Type of Transaction PermitGovernment-2-Business
Assigned Safety Engineer and Safety Inspector of Coal Operating
Who May Avail Contract (COC) Holders and/or Small-Scale Coal Mining Permit
(SSCMP) Holders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. For Safety Engineer
1. Filled-out ERDB Form No. DOE-
CNMD Office / DOE Website
ERDB-QF-001
2. Originally Signed Resume
3. Certificate/s of Training in General
Safety and Health related to Mining
Operations
4. Two (2) 2”x2” ID photo
5. Certified True Copy of PRC ID
6. Original Copy of valid Police Client
Clearance
7. Letter Addressed to the ERDB
Director recommending/endorsing
the applicant signed by the
company’s Resident Manager of
COC or SSCMP holder
8. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee Php 550.00
application and permit fees
B. For Safety Inspector
1. Filled-out ERDB Form No. DOE-
CNMD Office/DOE Website
ERDB-QF-001
2. Originally Signed Resume
3. Two (2) 2”x2” ID photo
4. Original Copy of valid Police
Clearance
5. Letter Addressed to the ERDB
Director recommending/endorsing Client
the applicant signed by the
company’s Resident Manager of
COC or SSCMP holder

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✎


6. Any of the following:
a. Certified True Copy of Diploma for
Mining Engineering Course
b. Certified True Copy of Diploma for
any Engineering, Geology,
Metallurgy, or Chemistry course,
and Certificate of
Employment/Employment Record
showing at least one (1) year
experience in Safety Work
c. Certified True Copy of School
Records if Undergraduate in any
Engineering, Geology, Metallurgy,
or Chemistry course, and
Certificate of
Employment/Employment Record
Showing at least three (3) years of
experience in Safety Work
d. Certified True Copy of High
School Diploma, and Certificate of
Employment/Employment Record
showing at least five (5) years of
experience in Safety Work
e. Certified True Copy of High
School Transcript of Records and
Certificate of
Employment/Employment Record
showing at least ten (10) years of
experience in Safety Work
7. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee Php 550.00
application and permit fees
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the
Complete complete documents
Documents with with Official Records Officer,
1 Working Day
Official Receipt Receipt/Proof of RMD
/ Proof of Payment
Payment
1.2 RMD transmits the
received documents
to the Energy Records Officer,
1 Working Day
Resource RMD
Development Bureau
(ERDB)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏


1.3 ERDB receives the
documents and
Admin. Staff,
transmits to the Coal 1 Working Day
ERDB
and Nuclear Minerals
Division (CNMD)
1.4 CNMD receives the
documents and
Sr. SRS/SRS II,
conducts a Technical 2 Working Days
CNMD
Evaluation of the
submitted application
1.4.1
If not technically
qualified, CNMD
Chief SRS, CNMD
rejects the application
with a letter signed by
the ERDB Director
1.4.2
If technically qualified,
CNMD endorses the
Chief SRS, CNMD
application to ERDB
for final review and
approval
1.5 ERDB reviews the Director,
1 Working Day
endorsed application ERDB
1.5.1
If disapproved,
CNMD rejects the Sr. SRS/SRS II,
application with a CNMD
letter signed by the
Director
1.5.2
If approved, ERDB
Admin. Staff,
records and transmits
ERDB
the signed permit to
the CNMD
1.6 CNMD records and
transmits the 0.5 Working Admin. Staff,
approved permit to Day CNMD
the RMD
1.7 RMD records and
releases the 0.5 Working Records Officer,
Approved Permit Day RMD

Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✍


Issuance of Tax-Exemption Certificate (TEC) under PD 972
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Coal Operating Contract (COC) Holders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Original Transmittal Letter signed by an
Client
Authorized Company Representative
2. Completely filled-out applicable DOE TEC
form duly signed by company representative
DOE - CNMD
and notarized and sealed by a Notary Public
(4 copies)
3. Company purchase order and shipping
Client
documents
4. For Emergency Importation:
a. Written request showing the necessity
of the Emergency Importation, the
urgency and the expected or actual
date of arrival of the machinery, spare
parts and or materials.

b. Proof of posting a good and sufficient Client


bond in favor of the BOC in an amount
not less than the stated amount of
duty and tax from which the
Emergency Importation is being
exempted.

5. For Sale:
a. Documents evidencing the
consummation of such sale, including Client
the proper reporting or remittance of
gain, as may be as applicable.
6. Copy of Official Receipt or validated deposit DOE-Treasury Division or bank
slip for the payment of application and permit Application Fee Php 750.00
fees
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the
Records Officer
Complete complete documents with 1 Working Day
RMD
Documents with

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Official Receipt / Official Receipt/Proof of
Proof of Payment Payment
1.2 RMD transmits the
received documents to
Records Officer
the Energy Resource 1 Working Day
RMD
Development Bureau
(ERDB)
1.3 ERDB receives the
documents and transmits Admin. Staff
1 Working Day
to the Coal and Nuclear ERDB
Minerals Division (CNMD)
1.4 CNMD receives the Sr. SRS/SRS II
documents and conducts CNMD
a Technical Evaluation of
the submitted application TAS
FS-CERCD
(For
3 Working Days sale/disposal)
1.4.1
If technical requirement is
Sr. SRS/SRS II
not satisfied, CNMD
CNMD
rejects the application with
a letter signed by the
ERDB Director
1.4.2
If technical requirement is
satisfied, CNMD prepares
the signed Certificate of
Chief SRS
Qualification and 1 Working Day
CNMD
Endorsement
Memorandum for
Clearance of TEC and
endorse to ERDB
1.5 ERDB Director reviews
the Certificate of
Qualification and Director
Endorsement ERDB
Memorandum for
Clearance of TEC
1.5.1
If disapproved, CNMD 2 Working Days
Sr. SRS/SRS II
rejects the application with
CNMD
a letter signed by ERDB
Director
1.5.2
If approved, ERDB Director
endorses the application ERDB
to the Legal Services (LS)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗


1.6 LS conducts a Legal
Attorney IV
Evaluation on the
Legal Services
endorsed application
1.6.1
If Legal Requirements are
not satisfied, CNMD Sr. SRS/SRS II
rejects the application with CNMD
a letter signed by ERDB 2 Working Days
Director
1.6.2
If Legal Requirements are
satisfied, LS endorses Attorney V
application to the Legal Services
Undersecretary /
Secretary
1.7 Undersecretary or Undersecretary
Secretary reviews the / Secretary
endorsed application DOE
1.7.1
If disapproved, CNMD
Sr. SRS/SRS II
rejects application with a
7 Working Days CNMD
letter signed by ERDB
Director
1.7.2 Staff
If approved, Usec./Sec. Office of
endorses the approved Undersecretary
TEC to ERDB / Secretary
1.8 ERDB Director signs the
Director
TEC and transmits to the 1 Working Day
ERDB
CNMD
1.8.1
CNMD records the
Approved TEC and
transmits to RMD.
0.5 Working Admin. Staff
If a DOE sticker must be Day CNMD
pasted, CNMD notifies the
applicant and issues a
Payment Order for the
DOE Sticker
2. Payment of DOE 2.1 RMD records, dry seals, Sticker
0.5 Working Records Officer
sticker (if and releases the TEC to Fee – Php
300.00
Day RMD
applicable) the applicant
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘


Issuance of Small-Scale Coal Mining Permit (SSCMP)-
Independent

Office or Division Coal and Nuclear Minerals Division (CNMD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Citizen
Who May Avail Interested individuals
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
1. Application Letter addressed to ERDB
Director and signed by the Applicant or
any Authorized Representative
2. Filled-out Application Form
3. Survey Plan (1 mylar, 2 whiteprints)
signed and sealed by Geodetic
Engineer
4. Technical Description
5. Lot Data Computation
6. Certification of Residency from:
6.1 Barangay Captain and;
6.2 Municipal/City Mayor
7. Work Program (signed and sealed by
Mining Engineer):
Client
7.1 Computation of Coal Reserves
7.2 Mining Method to be used
7.3 Projection of Daily and Annual
Production Rates
7.4 Table of Organization
7.5 List of Mining Equipment
7.6 Geological Map of Area Applied,
Scale 1:1000
7.7 Detailed Mine Plan, Scale 1:1000
7.8 Production Cost per metric ton
7.9 Minimum Acceptable Market Price
per metric ton
8. Proof of Working Capital (i.e.,
Certificate of Bank Deposit)
9. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee Php 1,000.00 per hectare or
application and permit fees
fraction thereof

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✙


FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the
Complete complete
Documents with documents with Records Officer,
1 Working Day
Official Receipt / Official RMD
Proof of Payment Receipt/Proof of
Payment
1.2 RMD transmits the
received
documents to the Records Officer,
1 Working Day
Energy Resource RMD
Development
Bureau (ERDB)
1.3 ERDB receives
the documents
and transmits to Admin. Staff,
1 Working Day
the Coal and ERDB
Nuclear Minerals
Division (CNMD)
1.4 CNMD receives
the documents
and conducts a
12 Working Sr. SRS/SRS II,
Technical
Days CNMD
Evaluation of the
submitted
application
1.5 CNMD Reviews
and Approves the Chief SRS,
1 Working Day
evaluated SSCMP CNMD
application
1.5.1
If disapproved,
CNMD rejects the Bureau Director,
application with a ERDB
letter signed by the
ERDB Director
1.5.2
If approved,
Chief SRS,
CNMD endorses
CNMD
the application to
ERDB for approval
1.6 ERDB Reviews
and Approves the Bureau Director,
2 Working Days
evaluated SSCMP ERDB
application
1.6.1
If disapproved, Bureau Director,
CNMD rejects the ERDB
application with a

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letter signed by the
ERDB Director
1.6.2
If approved, ERDB
records and Admin. Staff,
transmits the ERDB
approved SSCMP
to CNMD
1.7 CNMD records
and transmits the Admin. Staff,
1 Working Day
approved SSCMP CNMD
to RMD
1.8 RMD Records and
releases the Records Officer,
1 Working Day
approved SSCMP RMD
thru mail
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✍✔


Issuance of Small-Scale Coal Mining Permit (SSCMP)-
Supervised by Coal Operating Contract (COC) Holders

Office or Division Coal and Nuclear Minerals Division (CNMD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Citizen
Who May Avail Interested individuals
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
1. Application Letter addressed to ERDB
Director and signed by the Applicant or
any Authorized Representative
2. Filled-out Application Form
3. Survey Plan (1 mylar, 2 whiteprints)
signed and sealed by Geodetic
Engineer
4. Technical Description
5. Lot Data Computation
6. Certification of Residency from:
6.3 Barangay Captain and;
6.4 Municipal/City Mayor
7. Work Program (signed and sealed by
Mining Engineer):
a. Computation of Coal Reserves
Client
b. Mining Method to be used
7.3 Projection of Daily and Annual
Production Rates
7.4 Table of Organization
7.5 List of Mining Equipment
7.6 Geological Map of Area Applied,
Scale 1:1000
7.7 Detailed Mine Plan, Scale 1:1000
7.8 Production Cost per metric ton
7.9 Minimum Acceptable Market Price
per metric ton
8. Proof of Working Capital (i.e., Certificate
of Bank Deposit)
9. Operating Agreement
10. Contract of Purchase and Sale
11. Copy of Official Receipt or validated DOE-Treasury Division or bank
deposit slip for the payment of Application Fee Php 1,000.00 per hectare
application and permit fees or fraction thereof

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the
Complete complete documents
Records Officer,
Documents with with Official 1 Working Day
RMD
Official Receipt / Receipt/Proof of
Proof of Payment Payment
1.2 RMD transmits the
received documents
to the Energy Records Officer,
1 Working Day
Resource RMD
Development Bureau
(ERDB)
1.3 ERDB receives the
documents and
Admin. Staff,
transmits to the Coal 1 Working Day
ERDB
and Nuclear Minerals
Division (CNMD)
1.4 CNMD receives the
documents and
12 Working Sr. SRS/SRS II,
conducts a Technical
Days CNMD
Evaluation of the
submitted application
1.5 CNMD Reviews and
Approves the Chief SRS,
1 Working Day
evaluated SSCMP CNMD
application
1.5.1
If disapproved,
CNMD rejects the Bureau Director,
application with a ERDB
letter signed by the
ERDB Director
1.5.2
If approved, CNMD
Chief SRS,
endorses the
CNMD
application to ERDB
for approval
1.6 ERDB Reviews and
Approves the Bureau Director,
2 Working Days
evaluated SSCMP ERDB
application
1.6.1
If disapproved,
CNMD rejects the Bureau Director,
application with a ERDB
letter signed by the
ERDB Director
1.6.2 Admin. Staff,
If approved, ERDB ERDB

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records and transmits
the approved SSCMP
to CNMD
1.7 CNMD Records and
transmits the Admin. Staff,
1 Working Day
approved SSCMP to CNMD
RMD
1.8 RMD Records and
releases the Records Officer,
1 Working Day
approved SSCMP RMD
thru mail
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✏


Issuance of Letter of Approval for Publication of Nominated
Area of Interest under the Philippine Conventional Energy
Contracting Program (PCECP) for Coal

Office or Division Coal and Nuclear Minerals Division (CNMD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Corporations, Companies and Cooperatives

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Applicant/s for COC shall formally
nominate through written communication
the area/s of their interest addressed to the
Review and Evaluation Committee (REC) Client
for consideration. Before the nomination is
accepted for publication, the following shall
be submitted:
1.1 Technical Description of the
nominated area/s as verified by
DOE-ITMS
DOE–Information Technology and
Management Services (DOE-
ITMS);
1.2 Area Clearance of nominated
DOE-ITMS
area/s from the DOE-ITMS;
1.3 Certification form the Department
of Environment and Natural
Resources (DENR) that the DENR
nominated area/s is/area not within
Protected area/s; and
1.4 Certification from the Local
Government Unit (LGU) that the
LGU
nominated area/s is/are not within a
mining activity ban.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the
complete set/s of complete
application application
requirements in requirements Records Officer,
1 Working Day
paper format to the RMD
Records
Management
Division (RMD)

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1.2 RMD transmits the
complete
application
requirements to the
Review and 1 Working Day
Evaluation
Committee (REC)
Chair/
Undersecretary
1.3 REC Chair /
Undersecretary
receives and
transmits the
complete REC Chair /
1 Working Day
application Undersecretary
requirements to
REC and Technical
Working Group
(TWG)
1.4 REC and TWG
conducts
evaluation of the 8 Working Days
application
requirements
1.5 REC and TWG REC & TWG
endorses the
results of
1 Working Day
evaluation of the
application to the
Assistant Secretary
1.6 Assistant Secretary
reviews and
evaluates the
2 Working Days
application
endorsed by REC Assistant
and TWG Secretary
1.7 Assistant Secretary
endorses the
1 Working Day
application to the
Undersecretary
1.8 Undersecretary
reviews and
3 Working Days
evaluates the
application
1.9 Undersecretary Undersecretary
transmits the Letter
of Approval or 1 Working Day
Disapproval of
Publication to RMD

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1.10 RMD transmits and
releases Letter of
Approval or Records Officer,
1 Working Day
Disapproval of RMD
Publication to the
Applicant
Total Number of Days 20 Working Days

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Issuance of Coal Export Clearance (CEC)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Coal Operating Contract Holders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter with the following
details:
1.1 Name, address, and nature of
business of the exporter
1.2 Name, description and volume of
product to be exported
1.3 Unit and total export price (FOB,
CIF, CFR)
1.4 Name and address of buyer
1.5 Date of loading and load port
Client
1.6 Disport
1.7 Name of carrier/vessel
2. Coal analysis/guaranteed
specifications
3. Proforma Invoice or other related
documents
4. Certification that local coal demand
has been supplied
5. Complete submission of Post
Shipment Documents of previously
approved CECs
6. Copy of Official Receipt or validated DOE-Treasury Division or bank
deposit slip for the payment of Application Fee – Php 650.00
application and permit fees Permit Fee – Php 650.00
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives
Complete the complete Records Officer,
Documents – documents Records
1 Working Day
Records Management
Management Division (RMD)
Division (RMD)
1.2 RMD transmits Records Officer,
1 Working Day
complete RMD

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documents to
Energy
Resource
Development
Bureau (ERDB)
1.3 ERDB transmits
Administrative
complete
1 Working Day Officer,
documents to
ERDB
CNMD
1.4 CNMD conducts
Sr. SRS/SRS II,
technical 2 Working Days
CNMD
evaluation
1.4.1
If not technically
qualified, CNMD
rejects the Bureau Director,
application ERDB
through a letter
signed by the
ERDB Director
1 Working Day
1.4.2
If technically
qualified, CNMD
endorses the Chief SRS,
application to CNMD
CERCD for
review and
evaluation
1.5 CERCD
Technical Audit
conducts
2 Working Days Specialist,
financial
CERCD
evaluation
1.5.1
If financial
evaluation not
satisfied, CNMD
Sr. SRS/SRS II,
rejects the
CNMD
application
through a letter
signed by the
ERDB Director 1 Working Day
1.5.2
If financial
evaluation
satisfied, Chief,
CERCD CERCD
endorses the
application to
CNMD

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1.6 CNMD reviews
and endorses
Chief SRS,
the application 2 Working Days
CNMD
to ERDB for
approval
1.7 ERDB reviews
and endorses
Bureau Director,
the application 2 Working Days
ERDB
to OUSEC for
approval
1.8 OUSEC
Undersecretary,
approves the 3 Working Days
OUSEC
application
1.9 OUSEC
Administrative
transmits the
1 Working Day Officer,
approved CEC
OUSEC
to ERDB
1.10 ERDB transmits Administrative
the approved 1 Working Day Officer,
CEC to CNMD ERDB
1.11 CNMD records
Administrative
and transmits
1 Working Day Officer,
the approved
CNMD
CEC to RMD
1.12 RMD releases
the approved Records Officer,
1 Working Day
CEC to RMD
applicant
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✓


Issuance of Certificate of Compliance for Coal Importation
(CoC-CI)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Accredited Coal Traders and Registered Coal End-Users
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter with the following
details: Client
1.1 Name, address and nature of
business of the importer
1.2 Unit and total import price (FOB,
CIF, CFR)
1.3 Name and address of supplier
1.4 Date of loading and load port
1.5 Expected date and place of arrival
in the Philippines Supplier
1.6 Name of carrier/vessel
1.7 Transaction date
2. Coal analysis/guaranteed
specifications
3. Proforma Invoice or other related
documents
4. Complete submission of Post Import
Documents of previously approved Client
CoC-CIs
5. Copy of Official Receipt or validated DOE-Treasury Division or bank
deposit slip for the payment of Application Fee – Php 650.00
application and permit fees Permit Fee – Php 650.00
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives
Complete the complete
Documents – documents Records Officer,
1 Working Day
Records RMD
Management
Division (RMD)
1.2 RMD transmits
complete
documents to Records Officer,
1 Working Day
Energy Resource RMD
Development
Bureau (ERDB)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✔


1.3 ERDB transmits
Administrative
complete
1 Working Day Officer,
documents to
ERDB
CNMD
1.4 CNMD conducts
Sr. SRS/SRS II,
technical 4 Working Days
CNMD
evaluation
1.4.1
If not technically
qualified, CNMD
rejects the Bureau Director,
application ERDB
through a letter
signed by the
ERDB Director 1 Working Day
1.4.2
If technically
qualified, CNMD
Chief SRS,
endorses the
CNMD
application to
ERDB for review
and approval
1.5 ERDB reviews Bureau Director,
3 Working Days
the application ERDB
1.6 ERDB transmits
Administrative
the application to
1 Working Day Officer,
OUSEC for
ERDB
approval
1.7 OUSEC Undersecretary,
approves the 4 Working Days OUSEC
application
1.8 OUSEC
Administrative
transmits the
1 Working Day Officer,
approved CoC-CI
OUSEC
to ERDB
1.9 ERDB transmits Administrative
the approved 1 Working Day Officer,
CoC-CI to CNMD ERDB
1.10 CNMD records
Administrative
and transmits the
1 Working Day Officer,
approved CoC-CI
CNMD
to RMD
1.11 RMD releases
the approved Records Officer,
1 Working Day
CoC-CI to RMD
applicant
Total Number of Days 20 working days

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✖✕


Issuance of Notice of Award for Coal Operating Contract
(COC) under the Philippine Conventional Energy Contracting
Program (PCECP) for Coal

Office or Division Coal and Nuclear Minerals Division (CNMD)


Classification Highly Technical Application
Type of Transaction Government-2-Business
Who May Avail Corporations, Companies and Cooperatives

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Legal Documentation
a. Duly filled-out covering information
sheet showing a brief summary of DOE Website / DC2017-09-0010 Annex A
application;
b. Certified true copies of the SEC
Certificate of Registration, Articles
of Incorporation and By-Laws. The
corporate purpose of the applicant
shall include the exploration,
development and utilization of coal
resources; SEC

c. Certified true copy of the GIS


stamped received by the SEC not
more than 12 months old at the time
of filing of application;
d. Original copy of the Certificate of
Authority from the Board of
Directors of the applicant
authorizing a designated
representative/s to apply, negotiate,
Client
sign any documents, and execute
the COC. The said Certificate of
Authority shall be executed under
oath by the Corporate Secretary;
and,

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e. In case the applicant is a
partnership or cooperative, it shall
submit the legal documents as
specified in I.2 to I.4 above, or its
equivalent, issued or authenticated
by the appropriate governing
authorities.
2. Work Program Documentation
a. Geological Report (Narrative
presentation of available data such
as geology, coal quality, resource
estimate, if available etc, indicating
presence of coal resources at
depth);
b. Proposed Exploration Work
Program (Narrative discussion of
the different exploration strategies
and methodologies to be employed
in delineating coal resources at
depth with subsequent manpower
complement and projected
expenditures on annual basis for
each activity with respect to the Client
area or areas specified in the
proposal);
c. The work equivalents as provided
for in Chapter Four (4) Section III of
BED Circular 81-11-10 or
"Guidelines for Coal Operations in
the Philippines" shall be applied
equivalent to 9,000 feet or 2,743
meters drillhole-equivalent per coal
block annually;
d. Schedule of Works and Manpower
Requirements in Gantt Chart; and,
e. Projected Exploration
Expenditures.
3. Technical Documentation
a. Particulars of technical and Client
industrial resources available to the
applicant for the exploration of coal
resources;
b. Particulars on the technical and
industrial qualifications, eligibilities
and work related experiences of the
applicant and its employees;

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c. Particulars on the experiences,
achievements and track records of
the applicant and its employees
related to technical and industrial
undertakings; and,
d. Particulars on organizational and
management structures relative to
administration, financial and
technical aspects of the applicant.
4. Financial Documentation
a. For corporations existing for more Client
than two (2) years at the time of
filing of application:
i. Original Copy of the Annual
Report or Audited Financial
Statements (FS) for the last two
(2) years from the filing date and
Original Copy of the latest
Unaudited FS duly signed by the
responsible official such as the
President and/or Chief Finance
Officer if the Audited FS is more
than six (6) months old at the
time of filing;
ii. Original Copy of the Bank
Certification to substantiate the
cash balance as of the latest
unaudited FS;
iii. Original Copy of the Projected
Cash Flow Statement for three
(3) years covering fund sources
and uses for the particular
offered area, other applied
PCECP areas, renewable
energy service contract
applications, existing
service/operating contracts with
DOE and other existing
business, if applicable; and,
iv. A certified true copy of the latest
income tax return filed with the
Bureau of Internal Revenue, and
duly validated with the tax
payments made thereon.

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b. For newly-organized corporations
existing for less than two (2) years
at the time of filing of application:
i. Original Copy of the Audited
Financial Statements (FS) or
unaudited FS duly signed by the
responsible official such as the
President and/or Chief Finance
Officer;
ii. Original Copy of the Bank
Certification to substantiate the
cash balance as of the latest
unaudited FS; and,
iii. Original Copy of the Projected
Cash Flow Statement for three
(3) years covering fund sources
and uses for the particular
offered area, other applied
PCECP areas, renewable
energy service contract
applications, existing
service/operating contracts with
DOE and other existing
business, if applicable.
c. For Parent Company that
guarantees for corporations with
insufficient capital. Financial
guarantees of foreign companies to
their subsidiaries that are
shareholders of the applicant shall
be limited to their equity
participation in the allowable
maximum forty percent (40%)
foreign capitalization:
i. Original Copy of the Parent
Company's financial documents
per 4.a.i. and 4.a.ii.;
ii. Original Copy of duly notarized
Letter of Undertaking/ Support
from the Parent Company to
fund the Work Program; and,
iii. General Information Sheet (GIS)
of the shareholders of the
applicant availing of the Parent
Company fund guarantee.

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d. Minimum working capital
requirement (Liquid Assets Less
Current Liabilities) is 150% of the
financial commitment for the first
contract year of the proposed work
program and budget as provided for
in Chapter One (1) Section III item
A.1.a of BED Circular 81-11-10 or
"Guidelines for Coal Operations in
the Philippines". Liquid Assets shall
consist only of cash, trade accounts
receivables and short-term
investments/placements. Credit line
is not a Liquid Asset.
e. The applicant shall have available
working capital for each PCECP
application separate from other
applied PCECP areas, renewable
energy service contract applications
and existing energy service/
operating contracts.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Payment of 1.1 Review and
non- Evaluation
refundable Committee
application fee (REC) –
per area to Technical 1 Working Day REC-TWG
participate in Working Group
the PCECP (TWG) issues
Payment Order
to the applicant
1.2 Treasury Division Application
receives fee per Collection
payment from area - Php Officer,
applicant and 200,000.00 Treasury
issues Official Division
Receipt (OR)
2. Submission of 2.1 RMD receives None
three (3) the three (3)
complete sets complete sets of
of application application
requirements documents in Records Officer
1 Working Day
in both paper both paper and RMD
and digital digital format
format with with OR
OR to the
Records

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✗✗


Management
Division
(RMD)

(To be
submitted by
the applicant
on or before
1100H of the
60th calendar
day after date
of publication)
2.2 REC and TWG
conducts the
Opening of
Application
1 Working Day
Documents

(1300H on the
final day of
submission of
documents)
2.3 REC and TWG
conducts Legal,
REC & TWG
Technical and
Financial 6 Working Days
evaluation of the
submitted
applications
2.4 REC and TWG
endorses the
highest ranked
and compliant 1 Working Day
applicant to the
Assistant
Secretary
2.5 Assistant
Secretary
reviews and
2 Working Days
evaluates the
highest ranked
applicant Assistant
2.6 Assistant Secretary
Secretary
endorses the
1 Working Day
highest ranked
applicant to the
Undersecretary
2.7 Undersecretary
2 Working Days Undersecretary
reviews and

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✗✘


evaluates the
highest ranked
applicant
2.7.1
If disapproved,
Undersecretary
shall notify the
applicant thru a
letter
2.7.2
If approved, 1 Working Day
Undersecretary
endorses the
highest ranked
applicant along
with the Notice of
Award to the
Secretary
2.8 The Secretary
reviews and
2 Working Days
evaluates the
application
2.9 The Secretary
Secretary
transmits the
letter of Approval
1 Working Day
or Disapproval of
Notice of Award
to RMD
2.10 RMD transmits
and releases the Records Officer
1 Working Day
Notice of Award RMD
to the Applicant
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✗✙


Issuance of Certificate of Coal Trader Accreditation (CTA)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Entities involved in coal trading activities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
4. Coal Supply Contract and/or purchase
agreement, if applicable, or Deed of
Undertaking with COC D/P Holder,
COC Holder, SSCMP Holder, Foreign Supplier
independent SCCMP holder or foreign
coal supplier for a period of at least 1
year
5. Environmental Compliance Certificate
DENR-EMB
of coal storage facility
City/municipality where the storage facility is
6. Current Business Permit
located
7. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
8. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FOR COAL OPERATING CONTRACT (COC) HOLDER
1. Request letter
2. Other Supporting and relevant Client
documents that the DOE may find

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✗✓


necessary for the proper evaluation of
application
FOR SMALL-SCALE COAL MINING PERMIT (SSCMP) HOLDER
1. Request letter
2. Copy of the approved and duly
conformed SSCMP
3. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR LOGISTICS SERVICE PROVIDER (LSP)
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
City/municipality where the office/storage
4. Current Business Permit
facility is located
5. List of authorized drivers
6. List of vehicles with plate number and Client
copy of OR/CR
7. Certification from an Accredited Coal
Trader or Registered Coal End-User Accredited Coal Trader/Registered Coal End-
acknowledging that the applicant is its User
hauler
8. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
9. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the
three (3) complete complete Records Officer,
1 Working Day
sets of documents documents RMD
– Records

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✗✔


Management
Division (RMD)
1.2 RMD transmits
complete
documents to Records Officer,
1 Working Day
Energy Resource RMD
Development
Bureau (ERDB)
1.3 ERDB transmits
Administrative
complete
1 Working Day Officer,
documents to
ERDB
CNMD
1.4 CNMD conducts
Sr. SRS/SRS II,
technical 5 Working Days
CNMD
evaluation
1.4.1
If not technically
qualified, CNMD
rejects the Bureau Director,
application ERDB
through a letter
signed by the
ERDB Director
1 Working Day
1.4.2
If technically
qualified, CNMD
endorses the Chief SRS,
application to CNMD
UCELSD for
review and
evaluation
1.5 UCELSD
Attorney IV,
conducts legal 3 Working Days
UCELSD
evaluation
1.5.1
If not legally
qualified, CNMD
rejects the Bureau Director,
application ERDB
through a letter
signed by the
ERDB Director 1 Working Day
1.5.2
If legally qualified,
UCELSD
Chief,
endorses the
UCELSD
application to
ERDB for review
and approval

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✗✕


1.6 ERDB reviews
Director,
and approves the 4 Working Days
ERDB
application
1.7 ERDB transmits Administrative
the approved 1 Working Day Officer,
CTA to CNMD ERDB
1.8 CNMD records
Administrative
and transmits the
1 Working Day Officer,
approved CTA to
CNMD
RMD
1.9 RMD releases
the approved Records Officer,
1 Working Day
CTA to applicant RMD

Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✘✎


Issuance of Certificate of Coal Trader Accreditation-Renewal
(CTAR)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Accredited Coal Traders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
4. Coal Supply Contract and/or purchase
agreement, if applicable, or Deed of
Undertaking with COC D/P Holder, COC Holder, SSCMP Holder, Foreign
independent SCCMP holder or foreign Supplier
coal supplier for a period of at least 1
year
5. Environmental Compliance Certificate
DENR-EMB
of coal storage facility
City / Municipality where the storage facility is
6. Current Business Permit
located
7. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
8. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
9. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FOR COAL OPERATING CONTRACT (COC) HOLDER
1. Request letter Client

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City / Municipality where the COC
2. Current Business Permit
area/storage facility is located
3. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
4. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR SMALL-SCALE COAL MINING PERMIT (SSCMP) HOLDER
1. Request letter
2. Copy of the approved and duly Client
conformed SSCMP
City / Municipality where the permit
3. Current Business Permit
area/storage facility is located
4. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
5. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR LOGISTICS SERVICE PROVIDER (LSP)
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
City / Municipality where the office/storage
4. Current Business Permit
facility is located
5. LSP report (1 year from date of
accreditation)
6. List of authorized drivers Client
7. List of vehicles with plate number and
copy of OR/CR
8. Certification from an Accredited Coal
Trader or Registered Coal End-User Accredited Coal Trader/Registered Coal End-
acknowledging that the applicant is its User
hauler

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9. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
10. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives
three (3) the complete
complete sets of documents
Records Officer,
documents – 1 Working Day
RMD
Records
Management
Division (RMD)
1.2 RMD transmits
complete
documents to Records Officer,
1 Working Day
Energy Resource RMD
Development
Bureau (ERDB)
1.3 ERDB transmits
Administrative
complete
1 Working Day Officer,
documents to
ERDB
CNMD
1.4 CNMD conducts
3 Working Sr. SRS/SRS II,
technical
Days CNMD
evaluation
1.4.1
If not technically
qualified, CNMD
rejects the Bureau Director,
application ERDB
through a letter
signed by the
ERDB Director
1 Working Day
1.4.2
If technically
qualified, CNMD
endorses the Chief SRS,
application to CNMD
CERCD for
financial
evaluation
1.5 CERCD conducts Technical Audit
2 Working
financial Specialist,
Days
evaluation CERCD
1.5.1 Bureau Director,
1 Working Day
If financial ERDB

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evaluation not
satisfied, CNMD
rejects the
application
through a letter
signed by the
ERDB Director
1.5.2
If financial
evaluation
Chief,
satisfied, CERCD
CERCD
endorses the
application to
CNMD
1.6 CNMD endorses
the application to Sr. SRS/SRS II,
1 Working Day
UCELSD for CNMD
evaluation
1.7 UCELSD
2 Working Attorney IV,
conducts legal
Days UCELSD
evaluation
1.7.1
If not legally
qualified, CNMD
rejects the Bureau Director,
application ERDB
through a letter
signed by the
ERDB Director
1 Working Day
1.7.2
If legally
qualified,
UCELSD Chief,
endorses the UCELSD
application to
ERDB for review
and approval
1.8 ERDB reviews
and approves the 3 Working Director,
application Days ERDB

1.9 ERDB transmits Administrative


the approved 1 Working Day Officer,
CTAR to CNMD ERDB
1.10 CNMD records
and transmits the Administrative
approved CTAR 1 Working Day Officer,
to RMD CNMD

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1.11 RMD releases
the approved Records Officer,
1 Working Day
CTAR to RMD
applicant
Total Number of Days 20 Working Days

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Issuance of Certificate of Coal End-User Registration (CEUR)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Entities involved in coal purchasing and utilization
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-2)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development
Authority (CDA)
4. Technical specifications of coal-fired
Supplier of Equipment
equipment and location map
5. Environmental Compliance
DENR-EMB
Certificate of coal storage facility
6. Current Business Permit City/municipality where the facility is located
7. Other supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation
of application
8. Copy of Official Receipt or validated
DOE-Treasury Division or bank
deposit slip for the payment of
Application Fee – Php 5,000.00
application fee
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the
three (3) complete
complete sets documents
Records Officer,
of documents – 1 Working Day
RMD
Records
Management
Division (RMD)
1.2 RMD transmits
Records Officer,
complete 1 Working Day
RMD
documents to

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Energy Resource
Development
Bureau (ERDB)
1.3 ERDB transmits
Administrative
complete
1 Working Day Officer,
documents to
ERDB
CNMD
1.4 CNMD conducts
Sr. SRS/SRS II,
technical 6 Working Days
CNMD
evaluation
1.4.1 If not
technically
qualified, CNMD
Bureau Director,
rejects the
ERDB
application through
a letter signed by
the ERDB Director
1 Working Day
1.4.2 If technically
qualified, CNMD
endorses the
Chief SRS,
application to
CNMD
UCELSD for
review and
evaluation
1.5 UCELSD
Attorney IV,
conducts legal 3 Working Days
UCELSD
evaluation
1.5.1
If not legally
qualified, CNMD
Bureau Director,
rejects the
ERDB
application through
a letter signed by
the ERDB Director 1 Working Day
1.5.2
If legally qualified,
UCELSD endorses Chief,
the application to UCELSD
ERDB for review
and approval
1.6 ERDB reviews
Director,
and approves the 3 Working Days
ERDB
application
1.7 ERDB transmits Administrative
the approved 1 Working Day Officer,
CEUR to CNMD ERDB
1.8 CNMD records
Administrative
and transmits the
1 Working Day Officer,
approved CEUR
CNMD
to RMD

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1.9 RMD releases
Records Officer,
approved CEUR 1 Working Day
RMD
to applicant
Total Number of Days 20 Working Days

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Issuance of Confirmation Letter of Registered Coal
Subcontract
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical
Type of Transaction Government-2-Business
Who May Avail Coal Operating Contract (COC) Holders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Request for the Issuance of
Confirmation of Registered Coal
Subcontract addressed to ERDB
Client
Director
2. Two (2) certified true copies of
subcontracts registration
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives
Complete the complete
Documents – documents Records Officer,
N /A 1 Working Day
Records RMD
Management
Division (RMD)
1.2 RMD transmits
the received
documents to
Records Officer,
the Energy 1 Working Day
RMD
Resource
Development
Bureau (ERDB)
1.3 ERDB receives
the documents
and transmits to Admin. Officer,
1 Working Day
the Coal and ERDB
Nuclear Minerals
Division (CNMD)
1.4 CNMD receives
the documents
and conducts a
Technical Sr. SRS/SRS II,
Evaluation of the 6 Working Days
CNMD
submitted
application

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1.4.1
If not technically
qualified, CNMD
rejects the Chief SRS,
application with CNMD
a letter signed
by the ERDB
Director
1.4.2
If technically
qualified, CNMD Chief SRS,
endorses the CNMD
application to
ERDB
1.5 ERDB endorses
the application
Director,
to Legal 1 Working Day
ERDB
Services (LS) for
Legal Evaluation
1.6 LS conducts
Legal Evaluation Attorney IV,
on the LS
application
1.6.1
If approved, LS
endorses the
application to
ERDB with
review
Attorney V,
memorandum
LS
and
6 Working Days
recommendation
of registration of
operations
administrative
subcontract
1.6.2
If disapproved,
CNMD rejects
Sr. SRS/SRS II
application with
CNMD
a letter signed
by the ERDB
Director
1.7 LS Records and
Transmits
Admin. Officer,
approved 1 Working Day
LS
application to
ERDB
1.8 ERDB Issues a Bureau Director,
1 Working Day
Confirmation ERDB

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Letter of
Registered Coal
Subcontract
1.9 ERDB transmits
the Confirmation
Letter of Admin. Officer,
0.5 Working Day
Registered Coal ERDB
Subcontract to
CNMD
1.10 CNMD records
and transmits
the Confirmation
Admin. Officer,
Letter of 0.5 Working Day
CNMD
Registered Coal
Subcontract to
RMD
1.11 RMD records
and releases the
Confirmation Records Officer,
1 Working Day
Letter of RMD
Registered Coal
Subcontract
Total Number of Days 20 Working Days

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RENEWABLE ENERGY MANAGEMENT BUREAU

(REMB)

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SUMMARY
Renewable Energy Management Bureau (REMB)
PROCESS DURATION
EXTERNAL SERVICES
1. Pre-Application Process 17 Working Days
2. Issuance of Endorsement to other Concerned National
5 Calendar Days
Government Agencies and Local Government Units
3. Notice of Intention to Drill (NID) 10 Calendar Days
4. Issuance of Endorsement to Purchase/Transfer/Move
11 Calendar Days
Explosives
5. Processing of Safety Officer’s Permit for Renewable
11 Calendar Days
Energy Developers
6. Revision of the Work Program 16 Calendar Days
7. Issuance of Certificate of Endorsement (COE) for Duty-
22 Calendar Days
Free Importation Certification (DFIC)
8. Assignment / Transfer of Renewable Energy Service
31 Calendar Days
Contract
9. Request for Reinstatement of RE Contract 31 Calendar Days
10. Conversion to the New Renewable Energy (RE) Contract
31 Calendar Days
Template
11. Renewable Energy Contract Application 31 Calendar Days

12. Transition from Pre-Development to Development Stage 31 Calendar Days

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Pre-Application Process
An applicant shall secure a Renewable Energy Service / Operating
Contracts and Certificate of Registration from the Department of Energy
(DOE) prior to the exploration, development and utilization of renewable
energy resources such as but not limited to, biomass, solar, wind,
hydropower, geothermal and ocean energy resources, and including hybrid
systems

Renewable Energy Management Bureau – Biomass Energy


Management Division (BEMD) / Geothermal Energy
Management Division (GEMD) / Solar and Wind Energy
Office or Division:
Management Division / Hydropower and Ocean Energy
Management Division (HOEMD)Renewable Energy
Management Bureau (REMB)
Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Any person, local or foreign, may apply for RE Contracts subject
Who May Avail:
to the limits provided by the DC2019-10-0013
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Please refer to ANNEXES H and J of
Applicant
DC2019-10-0013
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Attach RFID tag
Letter of Intent and encode under Records Officer,
(LOI) with EAMS Records
2 Working Days
mapping Management
requirements Division
(Annex J)
1.2 Endorse to Assistant
concerned REMB 3 Working Days Director,
Divisions REMB
1.3 Issue
acknowledgment
letter with
schedule of
orientation on REMB Division
3 Working Days
requirements and thru Assistant
processes Director
1.4 Endorse of LOI
and attachments

1.5 Verify the area Information


6 Working Days
Technology and

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Management
Services (ITMS)
1.6 Verify the area for
Solar and Biomass Legal Services
only
1.7 Notify Applicant of
the verification 3 Working Days REMB Division
result
Total Number of Days 17 Working Days

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Issuance of Endorsement to other Concerned National
Government Agencies and Local Government Units

Renewable Energy Management Bureau (REMB)–


Biomass Energy Management Division (BEMD) /
Geothermal Energy Management Division (GEMD) /
Office or Division: Solar and Wind Energy Management Division (SWEMD) /
Hydropower and Ocean Energy Management Division
(HOEMD)
Renewable Energy Management Bureau (REMB)
Classification:
Type of Transaction: Government-2-Business
Who May Avail: Renewable Energy Developers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request from the Applicant
2. Copy of proof of Payment of Signature Provided by Applicant
Bonus (for newly awarded contracts only)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Applicant chooses
a Project from the
List in EVOSS
associated to the
Company
2. Applicant submits 2.1 REMB Concerned
thru the EVOSS Division checks
Chief,
system the the completeness
REMB
complete set of and consistency of
Concerned
documentary the submission
Division
requirements within three (3)
working days
2.1.1
If the submission is
complete, EVOSS
creates the
deliverable and
sets DOE time to
start (Day 1)
2.1.2
If submission is
incomplete,
EVOSS notifies
the Applicant

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3. Applicant 3.1 If the submission is
resubmits the complete, EVOSS
updated the creates the
application deliverable and
sets DOE time to
start (Day 1)
3.2 REMB Concerned
Chief,
Division prepares
2 Calendar REMB
the Endorsement
Days Concerned
and endorses to
Division
the REMB Director
3.3 REMB Director
2 Calendar
acts on the
Days
Application
3.3.1
If the REMB
Director approved
the application,
REMB Concerned
Director
Division uploads a
thru Assistant
copy of the
Director,
Endorsement
REMB
Letter and notifies
the Applicant of
issuance of the 1 Calendar
Endorsement Day
Letter
3.3.2
If the REMB
Director
Chief,
disapproved the
REMB
application, REMB
Concerned
thru EVOSS
Division
notifies the
Applicant of the
disapproval.
4. Received a
notification from
EVOSS for
issuance of the
Endorsement
Letter
Total Number of Days 5 Calendar Days

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Notice of Intention to Drill (NID)
Renewable Energy Management Bureau –
Office or Division: Geothermal Energy Management Division
(REMB-GEMD)
Classification:
Type of Government-2-Business
Transaction:
Who May Avail: Renewable Energy Developers

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Letter Request from the Applicant
2. Drilling Prognosis/ Drilling Timeline
Provided by Applicant
3. Drilling Objective, Drilling Program and
Drilling Summary, Geologic Information, Well
Location, Well Data/Profile
4. Filled Up NID Form EVOSS Website
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Applicant chooses a
Geothermal Project
from the List in
EVOSS associated
to the Company
2. Applicant submits 2.1 REMB-GEMD
thru the EVOSS checks the
system the completeness
complete set of and consistency
documentary of the submission
requirement within three (3)
working days
2.1.1
If the submission
is complete,
Chief,
EVOSS creates
GEMD-REMB
the deliverable
and sets DOE
time to start
2.1.2
If submission is
incomplete,
REMB thru
EVOSS notifies
the Applicant to
submit the

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complete
documents
3. Applicant resubmits 3.1 If the submission
the updated the is complete,
application EVOSS creates
the deliverable
and sets DOE
time to start
3.2 REMB-GEMD
conducts
Technical
Evaluation
3.2.1
If the application
passed the
technical
evaluation,
REMB-GEMD 6 Calendar
Chief,
endorses to Days
GEMD-REMB
REMB Director
for Approval
3.2.2
If the application
failed the
technical
evaluation,
EVOSS notifies
the Applicant
3.3 REMB Director
3 Calendar
acts on the
Days
Application
3.3.1
If the REMB
Director
approved the
application, Director
REMB-GEMD thru Assistant
uploads a copy of Director REMB
the Approved
Application and
1 Calendar
notifies the
Day
Applicant of the
Approval
3.3.2
If the REMB
Director
disapproved the Chief,
application, GEMD-REMB
EVOSS notifies
the Applicant of
the disapproval.
4. Applicant receives a
notification from
EVOSS for the

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Approval of
Application
Total Number of Days 10 Calendar Days

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Issuance of Endorsement to Purchase/Transfer/Move
Explosives
The interagency cooperation between the DOE and PNP for the
purchase/transfer/move explosives in line with the government’s
exploration and development program under the Renewable Energy Act
of 2008 (RA 9513).

Renewable Energy Management Bureau (REMB) –


Biomass Energy Management Division (BEMD) /
Geothermal Energy Management Division (GEMD) /
Office or Division:
Solar and Wind Energy Management Division (SWEMD) /
Hydropower and Ocean Energy Management Division
(HOEMD)
Classification:
Type of Transaction: Government-2-Business
Who May Avail: Renewable Energy Developers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request of the Applicant Provided by Applicant
2. Endorsement from Local and Regional
Local and Regional PNP
PNP
3. Inventory of Blasting Magazine
4. Contract between Blasting Contractor
and RE Developer Provided by Applicant
5. Blasting Scheme/Design
6. Payment of application/processing fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Applicant
chooses a
Project from
the List in
EVOSS
associated to
the Company
2. Applicant 2.1 REMB
submits thru Concerned Chief,
the EVOSS Division checks REMB
system the the Concerned
complete set of completeness Division
and consistency

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documentary of the
requirements submission
within three (3)
working days
2.2 If the
submission is
complete, the
REMB thru
EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
2.3 If submission is
incomplete,
REMB thru
EVOSS notifies
the Applicant to
update the
submission
3. Applicant 3.1 If the
resubmits the submission is
updated the complete, the
application REMB thru
EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
4. Applicant pays
thru the online
payment facility
or other modes
Application
of payment
Fee -
within three (3)
PHP
working days
1,000.00
or subject to
Note:
the DOE-
If failure to pay
Approved
within three (3)
Schedule of
working days,
Fees and
the Applicant
Charges
will receive
notification of
disqualification

4.1 Upon receipt of


the notification

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that the
Applicant has
paid the
application fee,
REMB
Concerned Chief,
Division 3 Calendar REMB
conducts Days Concerned
Technical Division
Evaluation
4.1.1
If the
application
failed the
technical
evaluation,
REMB thru
EVOSS notifies
the Applicant of
the disapproval
4.1.2
If the
application
passed the
technical
evaluation,
REMB
Concerned
Division
endorses for
Legal
Evaluation
4.2 Legal Services
(LS) conducts Chief,
Legal RE Legal
Evaluation Services
Division
4.2.1
If the
application
Renewable
failed the legal
Energy
evaluation, 4 Calendar
Management
REMB thru Days
Bureau
EVOSS notifies
the Applicant of
the disapproval

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4.2.2
If the
application
passed the
legal
evaluation, LS
endorses the
application to
Chief,
REMB
REMB
Concerned
Concerned
Division for
Division
further
processing
4.3 REMB
Concerned
Division 3 Calendar
endorses to Days
REMB Director
for Approval
4.3.1
If the REMB
Director
disapproved the Director
application, thru Assistant
EVOSS notifies Director REMB
the Applicant of
the Disapproval. Chief,
4.3.2 REMB
If the REMB Concerned
Director Division
approved the 1 Calendar
application, Day
REMB
Concerned
Division
uploads a copy
of the signed
Endorsement
Letter & notifies
thru EVOSS the
Applicant of
issuance of the
Endorsement
Letter
Total Number of Days 11 Calendar Days

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Processing of Safety Officer’s Permit for Renewable Energy
Developers
In compliance with Department Circular No. DC2012-11-0009 otherwise known
as “Renewable Energy Safety, Health and Environment Rules and Regulations”
pursuant to the provisions of RA No. 9513

Renewable Energy Management Bureau (REMB)–


Biomass Energy Management Division (BEMD) /
Geothermal Energy Management Division (GEMD) /
Office or Division:
Solar and Wind Energy Management Division (SWEMD) /
Hydropower and Ocean Energy Management Division (HOEMD)

Classification:
Type of Transaction: Government-2-Business
Who May Avail: Registered RE Developers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. A duly accomplished and sworn application
EVOSS Website
with emphasis on service record;
2. Endorsement from the RE Developer;
3. Two (2) pieces of 2" X 2" size pictures (any
Provided by Applicant
color) taken not less than three (3) months at
the time of application; and
4. Proof of Payment of processing fee
(Php550.00 or subject to the DOE-Approved Provided by Applicant
Schedule of Fees and Charges)
5. Proof of qualification (For new applicants
only):
a. For duly licensed engineer: Valid PRC
license, Certificate of Employment
showing at least two (2) years actual
experience in occupational safety in the
RE industry, and Basic Occupational
Safety and Health (BOSH) Training
Certificate;
Provided by Applicant
b. For Degree holder or two years in
college: Diploma or Transcript of
Records, Certificate of Employment
showing at least five (5) years actual
experience in occupational safety in the
RE industry, and BOSH Training
Certificate; and

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c. For DOLE Safety Practitioner: Valid
Certificate of Accreditation.

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Applicant Chooses a
Project from the list
in EVOSS
associated to the
Company
2. Applicant submits 2.1 Concerned
online thru the REMB Division
EVOSS system the checks the
complete set of completeness of
documentary the submission
requirements within three (3)
working days
2.1.1
If the submission
is complete, the
REMB thru
EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
2.1.2
If submission is
incomplete,
REMB thru
EVOSS notifies
the Applicant to
update the
submission
3. Applicant resubmits 3.1 If the submission
the updated the is complete, the
submission REMB thru
EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
4. Applicant pays thru Php 550.00
the online payment or subject to
facility or other the DOE-
modes of payment Approved
Schedule of

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within three (3) Fees and
working days Charges

Note:
If failure to pay
within three (3)
working days, the
Applicant will
receive notification
of disqualification
4.1 REMB concerned
Division conducts
Technical
Evaluation
Chief,
4.2 REMB 5 Calendar
Concerned
Concerned Days
Division
Division endorses
the Application to
the REMB
Director
4.3 REMB Director
5 Calendar Director,
acts on the
Days REMB
Application
4.4 If qualified, REMB
concerned
Division uploads
a copy of the
Approved Safety Chief,
1 Calendar
Officer’s Permit Concerned
Day
and notifies the Division
Applicant of the
approval of the
Safety Officer’s
Permit
4.5 If disqualified,
REMB thru
EVOSS notifies
the Applicant on
the
disqualification
Total Number of Days 11 Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✓✓


Revision of the Work Program
Renewable Energy Management Bureau – Biomass Energy
Management Division (BEMD) / Geothermal Energy
Office or Division: Management Division (GEMD) / Solar and Wind Energy
Management Division (SWEMD) / Hydropower and Ocean
Energy Management Division (HOEMD)
Classification: Highly Technical
Type of
Government-2-Business
Transaction:
RE Developers with valid RE Contracts awarded under the RE
Who May Avail:
Act
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter request from the applicant
addressed to REMB Director
2. Revised Work Program following the
prescribed template in Annex I of Provided by Applicant
DC2019-10-0013
3. Accomplishment Report vis-à-vis Work
Program
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. RE Developer
chooses an RE
Project from the List
in EVOSS
associated to the
Company
2. RE Developer 2.1 Concerned
submits online thru REMB Division
the EVOSS system checks the Chief,
the complete set of completeness of Concerned
documentary the submission REMB Division
requirements within three (3)
working days
2.1.1
If the submission
is complete,
Concerned Chief,
Division/Services 4 Calendar Concerned
conducts Days Division and
simultaneous Services
Technical, Legal,
Financial
Evaluations,

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whichever is
applicable

2.1.2
If submission is
incomplete,
REMB thru
EVOSS notifies
the RE
Developer to
submit the
complete
documents
3. RE Developer 3.1 If the submission
resubmits the is complete,
updated the Concerned
application Division/Services
conducts
simultaneous
Technical, Legal,
Financial
Evaluations,
whichever is
applicable
3.1.1
If RE Developer
is qualified for the
revision of the
work program,
REMB
Concerned
Division thru the
REMB Director
endorses the
recommendation Director,
to the Renewable
2 Calendar
Supervising Asst. Energy
Days
Secretary Management
3.1.2 Bureau
If RE Developer
is not qualified for
the revision of
the
work program,
REMB thru
EVOSS notifies
the Applicant to
submit within 30
Calendar Days
4. RE Developer 4.1 Concerned
submits the rectified Division/Services Chief,
documents conducts 3 Calendar Concerned
simultaneous Days Division and
Technical, Legal, Services
Financial

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Evaluations,
whichever is
applicable
4.1.1
If RE Developer
is qualified for the
revision of the
work program,
REMB
Concerned
Division thru the
REMB Director
endorses the
recommendation
to the
Supervising Asst. 2 Calendar
Secretary Days
4.1.2
If RE Developer Director,
is not qualified, Renewable
REMB Energy
concerned Management
Division through Bureau
EVOSS notifies
the RE
Developer on
the denial of
revision of the
work program
4.2 REMB concerned
Division
endorses the
recommendation
to the Supv. Asst.
Secretary thru
the REMB
Director for
approval
4.3 Supervising Asst.
Secretary of
REMB acts on
the
recommendation
4.3.1
If approved by Supv. Asst.
the Supv. Asst. 2 Calendar Secretary
Secretary, Days
endorses the
recommendation
to the Supv.
Undersecretary.
4.3.2
If disapproved,
REMB concerned

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✔✎


Division thru
EVOSS notifies
the RE
Developer on the
disapproval of
the revision of
the
work program
4.4 Supervising
Undersecretary
of REMB acts on
the
recommendation
4.4.1
If the
Undersecretary
approved the
revision of the
work program,
REMB concerned
Division uploads
a copy of the
2 Calendar Supv.
Letter approving
Days Undersecretary
the revised work
program
4.4.2
If the
Undersecretary
disapproved,
REMB thru
EVOSS notifies
the RE
Developer on the
disapproval of
the revision of
the
work program
4.5 REMB
concerned
Division thru
EVOSS notifies Chief,
1 Calendar
the RE Concerned
Day
Developer on the Division
approval of
revision of the
work program
Total Number of Days 16 Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✏


Issuance of Certificate of Endorsement (COE) for Duty-Free
Importation Certification (DFIC)

Renewable Energy Management Bureau (REMB) –


Biomass Energy Management Division (BEMD) /
Geothermal Energy Management Division (GEMD) /
Office or Division:
Solar and Wind Energy Management Division (SWEMD) /
Hydropower and Ocean Energy Management Division
(HOEMD)
Classification:
Type of Transaction: Government to Business
Who May Avail: Renewable Energy Developers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form and sworn to by a duly
authorized officer of the Applicant before EVOSS
a Notary Public
2. Board of Investment (BOI) Certificate of
Board of Investment
Registration
3. Pro forma Invoice
4. Computation of Estimated Duties to be
Provided by the Applicant
waived
5. Technical Data Specification
6. Proof of payment Provided by the Applicant
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Applicant chooses
a Project from the
List in EVOSS
associated to the
Company
2. Applicant submits 2.1 REMB
thru the EVOSS Concerned
system the Division checks Chief,
complete set of the completeness REMB
documentary and consistency Concerned
requirements of the submission Division
within three (3)
working days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✍


2.2 If the submission
is complete, the
REMB thru
EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
2.3 If submission is
incomplete,
REMB thru
EVOSS notifies
the Applicant to
update the
submission
3. Applicant 3.1 If the submission
resubmits the is complete, the
updated the REMB thru
application EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
4. Applicant pays
thru the online
payment facility or
other modes of Application
payment within Fee -
three (3) working Php 750.00
days or subject to
the DOE-
Note: Approved
If failure to pay Schedule of
within three (3) Fees and
working days, the Charges
Applicant will
receive notification
of disqualification

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✔✖


4.1 Upon receipt of
the notification
that the Applicant
has paid the
application fee,
REMB
Concerned
Division conducts Chief
Technical 5 Calendar REMB
Evaluation Days Concerned
Division
4.1.1
If the application
failed the
technical
evaluation,
REMB thru
EVOSS notifies
the Applicant of
the disapproval
4.1.2
If the application
passed the
technical
evaluation,
REMB
Concerned
Division
endorses for
Legal Evaluation
4.2 Legal Services Chief,
5 Calendar
(LS) conducts RE Legal
Days
Legal Evaluation Services
Division
4.2.1
If not, REMB thru
EVOSS notifies
applicant to
comply within
fourteen (14)
calendar days.

Note:
Disapproval of
the request if the
applicant did not
comply within the
prescribed period

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✗


4.2.2
If the application
passed the legal
evaluation, LS
endorses the
application to
REMB
Concerned
Division for
further
processing
4.3 REMB Chief,
Concerned REMB
Division seeks Concerned
clearance from Division
Asec/Usec
4.4 REMB Office of the
Concerned Undersecretary
Asec/Usec’s thru REMB’s
Approval or 7 Calendar Asec., Director
Disapproval of Days and Asst.
the Application Director
4.4.1
If the REMB
Concerned
Asec/Usec Chief,
disapproved the REMB
application, Concerned
REMB thru Division
EVOSS notifies
the Applicant of
the Disapproval.
4.4.2
If the REMB
Concerned
Asec/Usec
approved the 4 Calendar Director
application, Days thru Assistant
REMB Director (REMB)
Concerned and concerned
Division Division Chief
endorses the
COE DFIC
Application to
REMB Director
for signature
4.5 REMB Chief,
1 Calendar
Concerned REMB
Day
Division uploads Concerned
a copy of the Division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✘


approved COE
DFIS & notifies
the Applicant of
the issuance thru
EVOSS
Total Number of Days 22 Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✙


Assignment / Transfer of Renewable Energy Service
Contract

Biomass Energy Management Division (BEMD) / Geothermal


Energy Management Division (GEMD) / Solar and Wind Energy
Office or Division:
Management Division (SWEMD) / Hydropower and Ocean
Energy Management Division (HOEMD)
Classification: Highly Technical

Type of Transaction: Government-2-Business


Renewable Energy Developers with valid RE Service/
Who May Avail:
Operating Contracts
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter addressed to the
REMB Director;
2. Approved/Notarized Deed of
Assignment;
3. Assignee’s Articles of Incorporation Securities and Exchange Commission
and By-Laws;
4. Assignee’s Latest General
Information Sheet (GIS) stamped-
received by the SEC;
5. Assignee’s Valid Business Permit; Concerned Local Government Unit/s
(Mayor’s Office)
6. Assignee’s Corporate structure and
name of the officers of the
assignee company;
7. Assignee’s List of Technical
Consultants;
8. Assignee’s Original copy of
Certification from Board of
Directors authorizing its
representative to negotiate and
enter into an RE Contract with the
DOE;
9. Guarantee in writing by the
Assignor to the DOE on the
performance of the assigned
obligations as mandated under
Section 22(ii) of Department
Circular No. DC2009-07-0011;

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✓


10. Accomplishment Report of the
Assignor vis-á-vis work and
financial commitments under the
approved Work Program/Plan; and
11. Assignee’s Financial Documents
a. Audited Financial Statement for Securities and Exchange Commission
the last 2 years;
b. Current Unaudited Financial
Statement;
c. Current Bank Certificate; and
d. Projected Cash Flow Statement
for 2 years.
AGENCY FEES TO BE PROCESSIN PERSON
CLIENT STEPS
ACTIONS PAID G TIME RESPONSIBLE
1. RE Developer RE Developer
chooses a
project from the
list in EVOSS
associated to the
Company.

Then, it submits
thru the EVOSS
system the
documentary
requirements
1.1 Concerned
REMB Division
checks the
completeness
and consistency
of the
submission:
1.1.1
If complete,
REMB
Concerned 3 Working Chief,
Division uploads Days Concerned REMB
the Order of Division
Payment thru
EVOSS system;
or
1.1.2
If incomplete,
REMB
Concerned
Division thru
EVOSS notifies
the RE

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✔


Developer to
submit the
complete
documents.
2. RE Developer
resubmits the
updated RE Developer
application
documents
2.1 Concerned
REMB Division
checks the
completeness
and consistency
of the
submission:
2.1.1
If complete,
REMB
Concerned
Division uploads
the Order of
Payment thru
EVOSS system;
or
2.1.2 3 Working Chief,
If incomplete, Days Concerned REMB
REMB Division
Concerned
Division thru
EVOSS notifies
the RE
Developer to
submit the
complete
documents.

The process
continues until
such time that
the RE developer
submits the
complete set of
application
documents.
3. Applicant pays PHP 4,350.00
thru the online or subject to
payment facility the DOE
3 Working
or other modes Approved RE Developer
Days
of payment, and Schedule of
upload the proof Fees and
of payment thru Charges

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✔✕


the EVOSS
system (Day1).
3.1 REMB
Concerned
Division
endorses thru
email to ITMS,
LS and FS the
application
documents for
appropriate
action.
Director,
7 Calendar Concerned
REMB, ITMS, LS
Days Bureau and
and FS
Services
Concerned
Divisions conduct
the evaluation
including, and
endorse to
REMB
Concerned
Division the
result of the
same.
3.2 REMB Chief, Concerned
Concerned REMB Division
Division
consolidates all
the evaluation
results and
recommend
further action to
the REMB
Director:
3.1.1
If compliant, the
REMB
Concerned 2 Calendar
Division Days
endorses, thru
the REMB
Director, the
approval to the
LS and Assistant
Secretary
supervising LS
for CSW; or
3.1.2
If not compliant,
the REMB
Concerned
Division, with

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✎


approval from the
REMB Director,
notifies the RE
Developer thru
EVOSS its non-
compliances and
requires
rectification of
documents within
14 calendar
days.
4. RE Developer
submits thru the
EVOSS system 14 Calendar
RE Developer
the rectified Days
application
documents
4.1 REMB
Concerned
Division
endorses thru
email to ITMS,
LS and FS the
rectified
application
documents for
appropriate
action.
Director,
REMB, ITMS, LS 5 Calendar Concerned
and FS Days Bureau and
Concerned Services
Divisions conduct
evaluation on the
rectified
application
documents, and
endorse to
REMB
Concerned
Division the
result of the
same.
4.2 REMB
Concerned
Division
consolidates all
the evaluation 2 Calendar Chief, Concerned
results and Days REMB Division
recommend
further action to
the REMB
Director:

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✏


4.2.1
If compliant, the
REMB
Concerned
Division
endorses, thru
the REMB
Director, the
approval to the
LS and Assistant
Secretary
supervising LS
for CSW; or
4.2.2
If not compliant,
the REMB
Concerned
Division
endorses, thru
the REMB
Director, the
disapproval to
the Assistant
Secretary
supervising
REMB the denial
of the
application.
4.2.1.1
If not compliant,
the Assistant
Assistant
Secretary
Secretary
supervising
supervising REMB
REMB acts on
the denial of the
application:
4.2.1.1.1
If approve, the
Assistant
Secretary
supervising
REMB signs the
denial of the
application.
4.2.1.1.2
If disapprove, the
Assistant
Secretary
supervising
REMB returns to
REMB
Concerned

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✍


Division for
further action.
4.3 If compliant, LS
and Assistant
Secretary
supervising LS
conducts CSW:
4.3.1
If approve, the
Assistant
Secretary
supervising LS
endorses to the
Assistant
Secretary Assistant
2 Calendar
supervising Secretary
Days
REMB for supervising LS
approval; or

4.3.2
If disapprove, the
Assistant
Secretary
supervising LS
returns to REMB
Concerned
Division for
further action.

4.4 Assistant
Secretary
supervising
REMB conducts
CSW:

4.4.1
If approve, the
Assistant
Secretary
supervising
REMB endorses Assistant
2 Calendar
to Secretary
Days
Undersecretary supervising REMB
supervising
REMB for CSW;
or

4.4.2
If disapprove, the
Assistant
Secretary
supervising
REMB returns to

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✖


REMB
Concerned
Division for
further action.
4.5 Undersecretary
supervising
REMB conducts
CSW:

4.5.1
If approve, the
Undersecretary
supervising
REMB endorses
to the Secretary 2 Calendar Undersecretary
for approval; or Days supervising REMB
4.5.2
If disapprove, the
Undersecretary
supervising
REMB returns to
REMB
Concerned
Division for
further action.

4.6 The Secretary


acts on the
matter:
4.6.1
If approve, the
Secretary signs
the approval
letter and
Certificate of
Registration 7 Calendar
(COR) named Secretary
Days
under the
Assignee; or

4.6.2
If disapprove, the
Secretary returns
to REMB
Concerned
Division for
further action.
4.7 REMB
Concerned
2 Calendar Chief, Concerned
Division thru
Days REMB Division
EVOSS System
uploads the

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✗


signed letter and
COR, or notifies
the denial of
application
whichever is
applicable.

Total Number of Days 31 Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✘


Request for Reinstatement of RE Contract
Renewable Energy (RE) Contractors / RE Developers of RE Contracts
awarded under the RE Act but prior to the effectivity of the DC2019-10-0013
under pre-commissioning or commercial operations can convert to the New
Renewable Energy Contract established in DC2019-10-0013
Renewable Energy Management Bureau – Biomass Energy
Management Division (BEMD) / Geothermal Energy
Office or Division: Management Division (GEMD) / Solar and Wind Energy
Management Division / Hydropower and Ocean Energy
Management Division (HOEMD)
Classification:
Type of Transaction: Government-2-Business
Renewable Energy (RE) Contractors / RE Developers of RE
Contracts under pre-commissioning or commercial operations
Who may avail:
awarded under the RE Act but prior to the effectivity of the
DC2019-10-0013.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter request* from the applicant addressed to
REMB Director

*must be filed within ten (10) working days from the Applicant
applicant’s receipt of notice of termination
2. Supporting documents to the justification on
grounds for termination
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. RE Developer
chooses an RE Project
from the List in
EVOSS associated to
the Company
2. RE Developer submits 2.1 Concerned REMB
online thru the EVOSS Division checks
Chief,
system the complete the completeness
Concerned
set of documentary of the submission
REMB Division
requirements within three (3)
working days
2.1.1 Chief,
14 Calendar
If the submission is Concerned
Days
complete, Division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✙


Concerned
Division/Services
conducts
simultaneous
Technical, Legal,
Financial
Evaluations, and
Area Verification
2.2.2
If submission is
incomplete, REMB
thru EVOSS
notifies the RE
Developer to
submit the
complete
documents
3. RE Developer 3.1 If the submission is
resubmits the complete,
updated the Concerned
application Division/Services
conducts
simultaneous
Technical, Legal,
Financial
Evaluations, and
Area Verification
3.1.1
If RE Developer is
qualified for the
reinstatement of
the RE Contract,
REMB Concerned
Division thru the
REMB Director
endorses the
recommendation Director,
to the Supervising Renewable
5 Calendar
Asst. Secretary Energy
Days
3.1.2 Management
If RE Developer is Bureau
not qualified for the
reinstatement of
the RE Contract,
REMB thru
EVOSS notifies
the Applicant to
submit within 30
Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✓


Note:
Failure to submit
will result to the
disapproval of the
request for
reinstatement of
the RE Contract
3.2 REMB concerned
Division endorses
the
recommendation
to the Supv. Asst.
Secretary thru the
REMB Director for
approval
3.3 Supervising Asst.
Secretary of
REMB acts on the
Recommendation
3.3.1
If approved by the
Supv. Asst.
Secretary,
endorses the
recommendation Supv. Asst.
to the Supv. 7 Calendar Secretary
Undersecretary. Days
3.3.2
If disapproved,
REMB concerned
Division thru
EVOSS notifies
the RE Developer
on the disapproval
of the request for
reinstatement of
RE Contract
3.4 Supervising
Undersecretary of
REMB acts on the
Recommendation
3.4.1
5 Calendar Supv.
If approved by the
Days Undersecretary
Supv.
Undersecretary,
endorses the
recommendation
to the Secretary

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✔


3.4.2
If disapproved,
REMB concerned
Division thru
EVOSS notifies
the RE Developer
on the disapproval
of the request for
reinstatement of
RE Contract
3.5 The Secretary acts
on the request for
reinstatement of
the RE Contract
3.5.1
If the Secretary
approved the
request for
reinstatement of
the RE Contract,
REMB concerned
Division uploads a Secretary
copy of the Letter Office of the
of Reinstatement Secretary
of Contract
3.5.2
If the Secretary
disapproved,
REMB thru
EVOSS notifies
the RE Developer
on the disapproval
of the request for
reinstatement of
RE Contract
3.6 REMB concerned
Division thru
EVOSS notifies
Chief,
the RE Developer
Concerned
on the approval of
Division
the request for the
reinstatement of
the RE Contract
Total Number of Days 31 Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✕✕


Conversion to the New Renewable Energy (RE) Contract
Template
Renewable Energy (RE) Contractors / RE Developers of RE Contracts
awarded under the RE Act but prior to the effectivity of the DC2019-10-
0013 under pre-commissioning or commercial operations can convert
to the New Renewable Energy Contract established in DC2019-10-
0013
Renewable Energy Management Bureau – Biomass Energy
Management Division (BEMD) / Geothermal Energy
Office or Division: Management Division (GEMD) / Solar and Wind Energy
Management Division / Hydropower and Ocean Energy
Management Division (HOEMD)
Classification:
Type of Transaction: Government-2-Business
Renewable Energy (RE) Contractors / RE Developers of RE
Contracts under pre-commissioning or commercial
Who May Avail:
operations awarded under the RE Act but prior to the
effectivity of the DC2019-10-0013.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter addressed to the REMB Director
Applicant
2. Work Program in Gantt Chart covering the first five
(5) years of the remaining term of the old
Applicant
contract/agreement, reckoned from the date of its
execution
3. Revised Contract Area following the mapping
requirements provided below:
3.1 Common Mapping Requirements
3.1.1 Certificate of Geographic and Grid Department of Environment
Coordinates of the tie point used in the and Natural Resources
actual land survey of the project site) (DENR)
3.1.2 Photocopy of PRC Card & Professional
Applicant
Tax Receipt of the geodetic engineer
3.1.3 Certified True Copy of Lot Title/s Registry of Deeds,
(TCT/OCT) Land Registration Authority
3.1.4 Vector files of the lot/project area
preferably in shapefile, 2011 or lower Applicant
version of dwg or dxf format

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3.1.5Excel file containing either the PRS92
geographic coordinates of all corners for
blocking or the Lot Data Computation* for Applicant
Non-Blocking
3.2 Requirements per Type of RE Resource
3.2.1 Solar and Biomass Resources
3.2.1.1 For applied area /project site
covered by the whole titled lot
a. Survey/Location plan of the lot
b. Lot Data Computation of the
lot
c. Common Mapping
Requirements (see list above)
3.2.1.2 For applied area/project site
covered by more than two titled
lots
a. Survey/Consolidation plan of
the consolidated lots
b. Lot Data Computation of each
lots and the consolidated
boundary
c. Common Mapping
Requirements (see list above)
3.2.1.3 For applied area/project site
within or portion only of titled lot /
consolidated lots
a. All requirements under A or B,
depends on the number of lots
where the project site is
located. The location of the
project site and its Technical
Description in Bearing-
Distance and the equivalent
PRS ’92 geographic
coordinates should also be
reflected on A.1 / B.1.
b. Lot Data Computation of the
project area boundary
c. Common Mapping
Requirements (see list above)
3.2.1.4 For applied area /project site not
covered by
TCT/OCT/Permit/Award or with
no approved land survey
(Applied/Project Area Within
Timberland/Forest Land or
Outside Alienable & Disposable
land)
a. Survey/Location plan of the
project site

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b. Lot Data Computation of the
project site
c. Certificate of Geographic and
Grid Coordinates of the tie
point used in the determination
of the project site location
issued by DENR.
d. No. 2, 4 & 5 of Common
Mapping Requirements (see
list above)
3.2.1.5 For applied area/project site not
covered by
TCT/OCT/Permit/Award but with
approved land survey (Within A &
D; not yet titled properties;
covered by cadastral survey)
a. Certified True Copy of
approved survey plan of Provided by the Applicant
lot/project site
b. Survey/Location plan of the lot
c. Lot Data Computation of the
lot
d. No. 1, 2, 4, & 5 of Common
Mapping Requirements (see
list above)
3.2.2 Wind, Geothermal, Ocean and RE
Resource for Offshore Development
a. Location/Sketch plan of the applied
area/project area showing its
boundaries in relation to major
environmental features using NAMRIA
topographic map, nautical
chart/bathymetric map (for ocean only)
or any available administrative Provided by the Applicant
basemap at least 1:50,000 scale with
equivalent PRS’92 geographic
coordinates of all boundary corners
b. Lot Data Computation of the project
area (if not conforming with the RE
blocking system)
c. No. 2, 4, & 5 of Common
Requirements (see list above).
3.2.3 Hydropower Resource
a. Location plan/map of the project site
showing its proposed weir/dam and
powerhouse location in relation to
Provided by the Applicant
major environmental features using
NAMRIA 1:50,000 scale topographic
map or any available basemap of the
same map features and scale. The

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PRS’92 geographic coordinates and
elevation for powerhouse and
weir/dam must be referenced to a
known benchmark and
correspondingly plotted or reflected on
the location plan/map.
b. No. 2, 4, & 5 of Common
Requirements (see list above).
NOTES:
1. Lot - a parcel of land subject of a land title certificate
or subject of DENR approved land survey.
2. Applied Area/Project Site/Project Area – an area
subject to RE Contract Application.
3. Lot data Computation* – – accomplish the ISD LDC
form using PTM grid coordinates for area computation.
Also, the equivalent PRS ’92 geographic coordinates of
each corner should be provided. Provide printed and soft
copy (see sample ISD LDC Form)
4. Survey/Location/Sketch Plan* - shall reflect the
boundaries of lot/project site and tabulate its Technical
Descriptions in Bearing-Distance & the equivalent PRS
’92 geographic coordinates of all boundary corners of
plotted lot/project site. (see Sample Maps)
5. Consolidation Plan* - shall reflect all boundaries of
consolidated lots/project site and tabulate Technical
Descriptions in Bearing-Distance & the equivalent PRS
’92 geographic coordinates of all boundary corners of all
plotted lots/project area.
6. Computation of Area - For project area conforming to
the RE blocking system the total area shall be computed
as 81 hectares per RE block, otherwise the projected
area (PTM-Zone I to V) will be considered.

*All Lot Data Computations and Survey Plans should be


duly prepared, certified, signed and sealed by a licensed
Geodetic Engineer.

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Applicant chooses an
RE Project from the
List in EVOSS
associated to the
Company
2. RE Developer 2.1 Concerned
submits thru the REMB Division
EVOSS system the checks the Chief,
complete completeness of Concerned
documentary the submission Division
requirements within three (3)
working days

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2.1.1
If complete,
REMB
Concerned
Division
Endorses to
ITMS for Area
Verification and
simultaneously
evaluates the
application
2.1.2
If incomplete,
REMB thru
EVOSS notifies
the RE
Chief,
Developer to
Concerned
rectify the
REMB Division
submission within
five (5) working
Director,
days
Information
Technology and
Note: 14 Calendar
Management
Failure to submit Days
Services
the additional
documents will
result to the
disapproval of
the application
3. RE Developer 3.1 If compliant,
resubmits updated REMB
submission Concerned
Division re-
evaluates the
submitted
documents
3.1.1
If qualified,
Director,
REMB
Renewable
Concerned
Energy
Division thru the
Management
REMB Director
Bureau
endorses the
evaluation result
Director,
to LS for Legal
Legal Services
Clearance
3.1.2
If not qualified,
REMB concerned
Division thru
EVOSS notifies
the RE Developer
on the
disapproval of the

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application

3.2 REMB
Concerned
Division thru the
REMB Director
endorses the
Director,
recommendation
REMB
to the
Supervising Asst.
Secretary of
REMB for
concurrence
3.3 Supv. Assistant
Secretary acts on
the
recommendation
3.3.1
If concurred,
endorse to the
Supv.
Undersecretary
for concurrence
3.3.2
If not concurred,
REMB concerned
Division thru 6 Calendar
EVOSS notifies Days
the RE Developer
on the
disapproval
3.4 Supv.
Undersecretary
acts on the
recommendation
3.4.1
If concurred,
REMB concerned
Division prepares
the RE Contract
under the new
template and
notifies thru
EVOSS the RE
Developer to pre-
sign the contract

Note:
Failure to pre-
sign the RE
contract,
application will be

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deemed
abandoned
3.4.2
If not concurred,
REMB concerned
Division thru
EVOSS notifies
the RE Developer
on the
disapproval
4. RE Developer pre-
signs the RE Contract
under the new RE Developer
template
4.1 If signed, REMB
concerned
Division prepares
the Memo to the
Secretary to Chief,
endorse the pre- Concerned
signed contract Division
thru the Supv.
Asst. Secretary
and Supv.
Undersecretary
4.2 Secretary acts on Secretary
the pre-signed Office of the
contract Secretary
4.2.1
If approved,
8 Calendar
REMB concerned
Days
Division uploads
the copy of the
RE contract
under the new
template and
notifies thru Chief,
EVOSS the RE Concerned
Developer on the REMB Division
approval
4.2.2
If disapproved,
REMB concerned
Division notifies
thru EVOSS the
RE Developer on
the disapproval
Total Number of Days 28 Calendar Days

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Renewable Energy Contract Application

Renewable Energy Management Bureau – Biomass Energy


Management Division (BEMD) / Geothermal Energy
Office or Division: Management Division (GEMD) / Solar and Wind Energy
Management Division / Hydropower and Ocean Energy
Management Division (HOEMD)
Classification:
Type of Transaction: Government-2-Business
Any person, local or foreign, may apply for RE Contracts
Who May Avail:
subject to the limits provided by the DC2019-10-0013
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Please refer to ANNEXES I and J of the
Omnibus

FEES TO BE PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE

1. Applicant fills-out form


and submits online the
complete set of
requirements
2. Applicant submits thru 2.1 Concerned
the EVOSS system the REMB Division
complete documentary checks the
requirements completeness
of the
submission
within three (3)
working days
2.1.1
If the
submission is
complete, the
REMB thru
EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
2.1.2
If submission is
incomplete,
REMB thru
EVOSS notifies
the Applicant to

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update the
submission
3. Applicant resubmits the 3.1 If the
updated the application submission is
complete, the
REMB thru
EVOSS notifies
the Applicant to
pay the
processing fee
within three (3)
working days
4. Applicant pays thru Geothermal,
the online payment Solar, and
facility or other modes Wind -
of payment within Application
three (3) working Fee –
days Php 11, 600.00

Note: Processing
If failure to pay within Fee –
three (3) working Php 6.50 /
days, the Applicant hectare
will receive
notification of Hydro and
disqualification Ocean –
Application
Fee –
Php 1,000.00

Processing
Fee –
Php 23, 850.00

Biomass –
Application
and
Processing
Fees –
Php 12,650.00
4.1 REMB routes
the application
to LS and FS
for the
simultaneous
Technical,
Legal, and 5 Calendar
Financial Days Concerned
evaluation. REMB
REMB then Division/LS/FS
consolidates the
evaluation
results.
4.1.1 4 Calendar
If the Days

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application
passed the
evaluation,
REMB
concerned
Division drafts
the RE Contract
and Memo to
recommend the
Award
4.1.2
If application
failed the
evaluation,
REMB thru
EVOSS notifies
the Applicant to
rectify the
submission
within ten (10)
(4 Calendar
working days.
Days)
Note:
If the applicant
fails to rectify
the submission
within ten (10)
working days,
the application
is deemed
abandoned
5. Applicant rectifies the 5.1 Concerned
submission Division re-
evaluates the
rectified
submission
5.2 If application
passes the re-
evaluation,
REMB
Concerned
concerned
4 Calendar REMB Division
Division drafts
Days thru Assistant
the RE Contract
Director
and Memo to
recommend the
Award
5.3 If application
failed the
evaluation,
REMB thru
EVOSS notifies
the Applicant on
the
disqualification

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5.4 REMB
concerned
Division
endorses the
recommendatio 2 Calendar Director,
n to the Supv. Days REMB
Asst. Secretary
thru the REMB
Director for
concurrence
5.5 If the Supv.
Asst. Secretary
concurs the
recommendatio Supv.
2 Calendar
n, the Supv. Assistant
Days
Undersecretary Secretary
acts on the
recommendatio
n
5.6 If the Supv.
Undersecretary
concurs the
recommendatio
n, REMB Supv.
2 Calendar
concerned Undersecretar
Days
Division notifies y
thru EVOSS the
Applicant to
pre-sign the
contract
6. Applicant pre-signs the 6.1 If applicant
RE contract successfully
pre-signed the
contract, REMB
prepares the 5 Calendar
Memo to Days
Secretary thru
LS to endorse
the pre-signed
contract
6.2 If applicant
failed to pre-
sign contract,
REMB thru
EVOSS notifies
the Applicant
that the
application is
deemed
abandoned
6.3 Secretary acts
on the pre- 7 Calendar
signed RE Days
contract

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6.4 If Secretary
signed the RE
contract, REMB
concerned
Division thru
notifies thru
EVOSS the
Applicant to pay
the signing fee
within fifteen
(15) calendar
days

Note:
If applicant fails
to pay signing
fee, RE
application is
deemed
abandoned.
7. Applicant pays the 7.1 If payment is
signing fee made, REMB
uploads a copy 1 Calendar
of the signed Day
and notarized
RE contract
8. Applicant picks-up the
signed and notarized
RE contract
Total Number of Days 28 Calendar Days

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Transition from Pre-Development to Development Stage

Hydropower and Ocean Energy Management Division


(HOEMD), Geothermal Energy Management Division
Office or Division:
(GEMD), and Solar and Wind Energy Management Division
(SWEMD)
Classification: Highly Technical

Type of Transaction: Government-2-Business


Renewable Energy (Hydro, Ocean, Geothermal, Solar1, and
Who May Avail:
Wind) Developers with valid Service Contracts
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of DOC indicating the capacity
of the project in megawatt (MW) and
megawatt peak (MWP), if solar.
2. Gantt Chart of the initial 5-Year Work https://www.doe.gov.ph/sites/default/files/pdf/is
Program following an approved suances/dc2019-10-0013-annex-i.PDF
template (Annex I-1 of the DC2019-
10-0013)
3. Map of the Production Area in https://www.doe.gov.ph/sites/default/files/pdf/i
acceptable ITMS format (Annex J of ssuances/dc2019-10-0013-annex-j.PDF
the DC2019-10-0013)
4. Proof of ownership or possessory
rights over the Production Area
5. Feasibility Study covering the
following minimum activities:
a. Market Study – must identify
assumptions used in a target
market/s (e.g. as merchant plant,
with Power Purchase Agreement,
or in spot market)
b. Technical Study – with the
following supporting documentary
requirements:
i. Proof or undertaking to secure
proof of ownership of or
exclusive right to develop the
production area and right of
way;

1Solar projects that are covered by a valid Solar Energy Service Contracts and awarded in accordance with the
old guidelines.

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ii. Resource Assessment Report
with raw and processed data
iii. Final layout, single line diagram,
general specifications and
annual energy production (AEP)
of the project;
iv. Geotechnical Study Report
v. System/Distribution Impact
Study Report; and
vi. Detailed Engineering Design of
the Project, if applicable
c. Management Study – containing
strategies of development and
construction of the project
including the entities who will be
involved as EPC Contractor,
Owner’s Engineer and O & M
Contractor covered by
Agreements/Contracts, if
applicable
d. Certified true copy of acquired
applicable permits, licenses,
agreements, endorsements and
clearances
e. Financial/Economic Study – on
the results of analysis and
interpretation of the viability of the
project under the Base Case
scenario (P50 or higher) and
sensitivity analysis
i. Financial model/s; and
ii. Proof of Financial Closing
FEES TO PROCESSIN PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID G TIME RESPONSIBLE
1. RE Developer 1.1 Concerned REMB
chooses a project Division checks
from the list in the completeness
EVOSS and consistency
associated to the of the submission:
Company.
RE Developer
Then, it submits
thru the EVOSS
system the set of
documentary
requirements

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1.1.1
If complete,
REMB Concerned
Division endorses
3 (Working Chief,
thru email to
Days) REMB Concerned
ITMS and LS the
Division
submitted
documents for
appropriate action
(Day 1); or
1.1.2
If incomplete,
REMB Concerned
Division thru
EVOSS notifies
the RE Developer
to submit the
complete
documents.
2. RE Developer 2.1. Concerned
resubmits the REMB Division
updated checks the
application completeness
documents and consistency
of the submission:

2.1.1
If complete,
REMB Concerned
Division endorses
thru email to
ITMS and LS the
submitted
documents for RE Developer;
appropriate action 3 (Working
(Day 1); or Days) Chief,
2.1.2 REMB Concerned
If incomplete, Division
REMB Concerned
Division thru
EVOSS notifies
the RE Developer
to submit the
complete
documents.

The process
continues until
such time that the
RE developer
submits the
complete set of

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application
documents
2.2. REMB, ITMS, and
LS Concerned
Divisions conduct
the DOC
evaluation
including the Director,
7 Calendar
possessory rights Concerned
Days
and production Bureaus
area, and
endorse to REMB
Concerned
Division the result
of the same.
2.3 REMB Concerned
Division
consolidates all
the evaluation
results and
recommend
further action to
the REMB
Director:
2.3.1
If compliant, the
REMB Concerned
Division
endorses, thru the
REMB Director,
the approval of
the DOC to the
Chief, REMB
LS and Assistant 2 Calendar
Concerned
Secretary Days
Division
supervising LS for
CSW; or
2.3.2
If not compliant,
the REMB
Concerned
Division, with
approval from the
REMB Director,
notifies the RE
Developer thru
EVOSS its non-
compliances and
requires
rectification of
documents within
30 calendar days.

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3. RE Developer 3.1. REMB
submits thru the Concerned
EVOSS system Division endorses
the rectified thru email to
application ITMS and LS the
documents rectified
application
documents for
appropriate 30 Calendar
action. Days
(processing RE Developer
REMB, ITMS, and time for RE
LS conduct Developer)
evaluation on the
rectified
application
documents, and
endorse to REMB
Concerned
Division the result
of the same.
3.2 REMB
Concerned
Division
consolidates all
Director,
the evaluation 5 Calendar
Concerned
results and Days
Bureaus
recommend
further action to
the REMB
Director:
3.2.1
If compliant, the
REMB Concerned
Division
endorses, thru the
REMB Director,
the approval of
the DOC to the
LS and Assistant
Secretary Chief, REMB
supervising LS for 2 Calendar
Concerned
CSW; or Days
Division
3.2.2
If not compliant,
the REMB
Concerned
Division, with
approval from the
REMB Director,
informs the RE
Developer thru

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EVOSS the denial
of its application.
3.3 LS and Assistant
Secretary
supervising LS
conducts CSW:
3.3.1
If approve, the
Assistant
Secretary
supervising LS
endorses to the
Assistant
Secretary
supervising Supervising
REMB for 2 Calendar Assistant
approval; or Days Secretary,
3.3.2 LS
If disapprove, the
Assistant
Secretary
supervising LS
returns to REMB
Concerned
Division for
further action.
3.4 Assistant
Secretary
supervising
REMB conducts
CSW:
3.4.1
If approve, the
Assistant
Secretary
supervising
REMB endorses Supervising
to Undersecretary 2 Calendar Assistant
supervising Days Secretary,
REMB for CSW; REMB
or
3.4.2
If disapprove, the
Assistant
Secretary
supervising
REMB returns to
REMB Concerned
Division for
further action.
3.5 Undersecretary 2 Calendar
supervising Days

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REMB conducts
CSW:
3.5.1
If approve, the
Undersecretary
supervising
REMB endorses
to the Secretary Supervising
for approval; or Undersecretary,
3.5.2 REMB
If disapprove, the
Undersecretary
supervising
REMB returns to
REMB Concerned
Division for
further action.
3.6 The Secretary
acts on the
matter:
3.6.1
If approve, the
Secretary signs
the letter and
Certificate of
Confirmation of 7 Calendar
Secretary
Commerciality Days
(COCOC); or
3.6.2
If disapprove, the
Secretary returns
to REMB
Concerned
Division for
further action
3.7 REMB Concerned
Division thru
EVOSS System
uploads the
Chief,
signed letter and 2 Calendar
REMB Concerned
COCOC, or Days
Division
notifies the denial
of application
whichever is
applicable.

Total Number of Days 31 Calendar Days

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OIL INDUSTRY MANAGEMENT BUREAU

(OIMB)

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SUMMARY
Oil Industry Management Bureau (OIMB)

TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
1. Issuance of Acknowledgement of
Notice to Denature Imported 3 Working Days Simple
Bioethanol
2. Acknowledgement to Import LNG
and/or Supply and Transport of Natural 7 Working Days Complex
Gas
3. Accreditation to Import LNG and/or
7 Working Days Complex
Supply and Transport of Natural Gas
4. Issuance of Acknowledgement for the
Compliance of Prior Notice
Requirement for Business Engagement 7 Working Days Complex
in the Downstream Oil Industry as
Hauling Services
5. Notice of International Bunkering of
7 Working Days Complex
Petroleum Products
6. Issuance of Acknowledgement for the
Compliance of Prior Notice
7 Working Days Complex
Requirement for Business Engagement
in the Downstream Oil Industry
7. Issuance of Certificate of Accreditation
as a Downstream Oil Industry (DOI) 7 Working Days Complex
Biofuel Participant
8. Issuance of Acknowledgement of
Notice to Purchase Locally-Sourced 7 Working Days Complex
Biofuels
9. Issuance of Acknowledgement for the
Compliance of Prior Notice
Requirement for Lube Business 7 Working Days Complex
Engagement in the Downstream Oil
Industry
10. Issuance of Acknowledgement Letter to
Notice of Crude Oil/Petroleum Products 7 Working Days Complex
Importation and Exportation
11. Issuance of Acknowledgement Letter of
Notice to Import Lubes, Greases and 7 Working Days Complex
other Petroleum Products
12. Issuance of Acknowledgement of
Notice to Sell or Purchase Imported 7 Working Days Complex
Bioethanol
13. Notice of Local Purchase / Supply Sale
7 Working Days Complex
of Petroleum Products
14. Issuance of Certification for Hauler 7 Working Days Complex

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15. Issuance of Certificate of Compliance
(COC) for Temporary Emergency 7 Working Days Complex
Retail Outlet (TEROs)
16. Issuance of Acknowledgement of
7 Working Days Complex
Notice to Import Bioethanol
17. Issuance of Certificate of Fuel Additive
8 Working Days Highly Technical
Registration
18. Issuance Standards Compliance
20 Working Days Highly Technical
Certificate (SCC) for Dealer
19. Issuance Standards Compliance
20 Working Days Highly Technical
Certificate (SCC) for Hauler
20. Issuance Standards Compliance
20 Working Days Highly Technical
Certificate (SCC) for Marketer
21. Issuance Standards Compliance
20 Working Days Highly Technical
Certificate (SCC) for Refiller
22. Issuance Standards Compliance
20 Working Days Highly Technical
Certificate (SCC) for Retailer
23. Issuance of Certificate of Compliance
(COC) for Liquid Fuels Retail Outlet 20 Working Days Highly Technical
(LFROs)
24. Issuance of DOE Endorsement for BOI
Registration of the Downstream Oil 20 Working Days Highly Technical
Industry under Republic Act 8479
25. Issuance of DOE Endorsement for BOI
Incentives Availment of the
20 Working Days Highly Technical
Downstream Oil Industry under
Republic Act 8479
26. Issuance of DOE Endorsement for BOI
Registration of the Downstream Oil
20 Working Days Highly Technical
Industry under Republic Act 8479 (for
submitted applications via email)
27. Issuance of Certificate of Non-
Coverage (CNC) for Storage and
20 Working Days Highly Technical
Dispensing Liquid Fuels for Own-Use
Operation
28. Issuance of Notice to Proceed (NTP)
20 Working Days Highly Technical
for Downstream Natural Gas Facilities
29. Issuance of Certificate of Compliance
20 Working Days Highly Technical
(COC) for Marine Retail Outlet (MROs)
30. Issuance of Permit to Construct,
Expand, Rehabilitate and Modify
20 Working Days Highly Technical
(PCERM) for Downstream Natural Gas
Facilities
31. Issuance of Permit to Operate and
Maintain (POM) for Downstream 20 Working Days Highly Technical
Natural Gas Facilities
32. Issuance of Standards Compliance
Certificate (SCC) for Refiner / Importer
20 Working Days Highly Technical
/ Import Terminal / Bulk Supplier / Bulk
Plant
33. Issuance of Certificate of Compliance
(COC) for Technology Solution Retail 20 Working Days Highly Technical
Outlet (TSROs)

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34. Issuance of Standards Compliance
Certificate (SCC) for Auto-LPG 20 Working Days Highly Technical
Dispensing Station

INTERNAL SERVICE
1. Request from other Agencies, Bureaus
and Services for Oil Industry Data / 7 Working Days Complex
Statistics / Information

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Oil Industry Management Bureau

External Services

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Issuance of Acknowledgement of Notice to Denature Imported
Bioethanol
The activity of denaturing of imported bioethanol is provided by Section 6 (d) of
the Revenue Regulations No. 8-2006 of Bureau of Internal Revenue (BIR)
provides that the denaturing of imported bioethanol shall be conducted in the
presence of the authorized representatives of the Oil Industry Participant, DOE,
BIR and BOC, within forty-eight (48) hours immediately after completion of the
unloading of bioethanol from the foreign vessel and transfer thereof to the
customs bonded storage tank.

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Simple Transaction
Type of Transaction: Government-2-Business
Downstream Oil Industry Biofuel Participant with approved
Who May Avail:
Acknowledgement Notice to Import Bioethanol
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1
Provided by applicant
copy)
A. Details of Denaturing Withdrawal
and Activity
1. Storage Tank No
2. Location
3. Date of Lifting
4. Venue of Denaturing
5. Bioethanol Volume (in liters) Provided by applicant
6. Gasoline Volume as denaturant
7. Mode of transportation
(Isotank/Barge)
8. Delivery Point/discharge
B. Acknowledgment of Notice to Import
Bioethanol Issued by OIMB-OICMD
1. Reference No. of Acknowledgement
2. Date of Acknowledgement
3. Supplier
4. Volume of Acknowledgement (in
Provided by applicant
liters)
5. Balance of Imported Bioethanol
Denatured (based on previous
OIMB Acknowledgement)
C. Contact Person
1. Name
Provided by applicant
2. Contact No.

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2. Photocopy of the Acknowledgement of
Notice to Import Bioethanol (1 copy) Provided by applicant

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application 1.1 Review of
Officer of the
to Oil Industry completeness of
day/Assigned
Management documents against
Processor,
Bureau checklist of None
Oil Industry
requirement
Management
1.2 If incomplete,
Bureau
return to client.
2. Submit 2.1 Official receipt of 0.5 Working Records Officer,
None
application to application Days RMD
Records 2.2 Endorse
Management application to
Division OIMB
2.3 Receive
application and None Admin Staff
assign to OIMB-OD
respective division
2.4. Receive
application and
Admin Staff,
assign to
OISMD
respective section/
personnel
2.5. Process
application and
prepare Travel Science
Order (TO) and Research
Special Specialist,
1.5 Working
Assignment (SA) Respective
Days
to assigned Division
personnel for the
denaturing activity
2.6. Review and affix
initial on the TO Supervising SRS,
and SA, and Respective
endorse to Division Division
Chief
2.7. Review and affix
initial on the TO
Division Chief,
and SA, and
Respective
endorse to Office
Division
of the Bureau
Director
2.8. Review and affix Assistant
initial on the TO 1 Working Day Director,
and SA and OIMB-OD

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endorse
application for
Director’s approval
2.9. Review and
Director,
approve endorsed
OIMB-OD
TO and SA
2.10. Release approved
Admin Staff,
TO and SA to
OIMB-OD
respective division
3.1. Coordinate
schedule of
Denaturing to
Admin Staff,
assigned
None Respective
personnel
Division
3.2. File copy of the TO
and SA for
safekeeping
Total Number of Days 3 Working Days

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Acknowledgement to Import LNG and/or Supply and Transport
of Natural Gas
The Acknowledgement to Import LNG and/or Supply and Transport Natural
Gas for Downstream Natural Gas Industry Participants

Office or Division: Natural Gas Management Division (NGMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Entities intending to engaged in the importation of LNG and/or
Who May Avail:
supply and transport of Natural Gas
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Pre-Importation Notice
1.1 Details of Pre-Importation Notice
1.1.1 Name of Company and OIMB-
Accreditation No.;
1.1.2 Estimated quantity;
1.1.3 Specified quality of Natural Gas
or LNG;
1.1.4 Estimated date of loading and
arrival (ETL & ETA);
Provided by Applicant
1.1.5 Supplier of imported LNG;
1.1.6 Estimated FOB price, freight,
insurance cost and other
importation cost;
1.1.7 Vessel particulars (name and
voyage number); and
1.1.8 Country and port of loading and
discharge.
2. Supporting Document:
2.1 Proforma Invoice
3. Post-Importation Documents
3.1 Commercial Invoice;
3.2 Import bill of lading;
3.3 Safety Data Sheet (SDS);
Provided by Applicant
3.4 Certificate of quality;
3.5 Final import entry declaration; and
3.6 Statement of Settlement of Duties and
Taxes (SSDT)
Notes:
1. A foreign-registered Applicant shall submit Provided by Applicant
its legal, technical and financial documents

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in English language and duly authenticated
by its embassy which has operational
coverage of the Philippines;
2. The application must be both in paper, with
two (2) complete sets of legal, technical,
and financial documents, and digital (USB
Drive in PDF format). Recommended
format is the use of the Times New Roman
at 12 font and in single line spacing, figures
in A4 size and maps at an appropriate
scale;
3. Original copy of the above documents shall
be presented to OIMB for authentication
purposes.
4. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall be
required indicating that the
applicant/person is authorized to transact
with DOE on behalf of the
corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents Processor,
None
Bureau against checklist Oil Industry
of requirement Management
Bureau
1.2 If complete, issue
order of payment
for fees
(Treasury) and
order of
submission
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay applicable 2.1 Process payment
To be Collecting Officer,
fees and issue Official
announced Treasury Division
Receipt

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3. Submit of 3.1 Official receipt of
application to application
Records
Management 0.5 Working Records Officer,
Division with Day RMD
copy of official
receipt and order
of submission
3.1.1
Endorse
application to
OIMB
3.2 Receive
application and
Admin Staff,
assign to
OIMB-OD
respective
division
3.3 Receive
application and
assign to Admin Staff,
respective OIMB-NGMD
section/
personnel
3.4 Process
None
application and
Science
prepare 3.5 Working
Research
Acknowledgeme Days
Specialist,
nt to Import LNG
Respective
and/or Supply
Division
and Transport
Natural Gas
3.5 Review, evaluate Supv. SRS,
and act on the Respective
application Division
3.6 Review, evaluate
and act on the
Division Chief
application, and
Respective
endorse to Office
Division
of the Bureau
Director
3.7 Review and
endorse Assistant
application for Director,
Director’s OIMB-OD
approval 2 Working Days
3.8 Review and
approve Director,
endorsed OIMB-OD
application

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3.9 Release
approved
Admin Staff,
application to
OIMB-OD
respective
division
4. Receipt of 4.1 Release of
Acknowledgeme application to
Admin Staff,
nt to Import LNG client
1 Working Day Respective
and/or Supply
Division
and Transport
Natural Gas
4.2 File copy of the
application and
action for
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

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Accreditation to Import LNG and/or Supply and Transport of
Natural Gas
The Accreditation to Import LNG and/or Supply and Transport Natural Gas for
Downstream Natural Gas Industry Participants

Office or Division: Natural Gas Management Division (NGMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Entities intending to engaged in the importation of LNG and/or
Who May Avail:
supply and transport of Natural Gas
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Intent with the following
information
1.1 Company Name (Business name,
address, telephone number/s, email
address);
1.2 Contact Person and Contact Details;
Provided by Applicant
and
1.3 Activity to engage in:
-Import;
-Supply and Transport
-Both
2. Supporting documents required
2.1 Importer
2.1.1
Articles of Incorporation/Certificate of
Registration approved by Securities
and Exchange Commission (SEC)
Securities and Exchange Commission (SEC)
including Audited Financial
Statement, if corporation and
Department of Trade and Industry
(DTI), if single proprietorship;
2.1.2
Duly executed Secretary’s Certificate
Provided by Applicant
and Board Resolution naming their
authorized representative/s;
2.1.3 Local Government Unit (LGU), where the facility
Business Permit; is located.
2.1.4
Importer’s Clearance Certificate
Bureau of Internal Revenue
(ICC) from the Bureau of Internal
Revenue;

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2.1.5
Certificate of Accreditation as
Bureau of Customs
Importer from the Bureau of
Customs;
2.1.6
Duly executed redacted importation Provided by Applicant
agreement; and
2.1.7
Other supporting and relevant
Provided by Applicant
documents that the law or rules may
require.
2.2 Supplier
2.2.1
Articles of Incorporation/Certificate
of Registration approved by
Securities and Exchange
Commission (SEC) including Securities and Exchange Commission (SEC)
Audited Financial Statement, if
corporation and Department of
Trade and Industry (DTI), if single
proprietorship;
2.2.2
Duly executed Secretary’s Certificate
Provided by Applicant
and Board Resolution naming their
authorized representative/s;
2.2.3 Local Government Unit (LGU), where the facility
Business Permit; is located.
2.2.4
Duly executed redacted supply
agreement; and
Provided by Applicant
2.2.5
Other supporting and relevant
documents that the law or rules may
require.
Notes:
1. A foreign-registered Applicant shall submit
its legal, technical and financial documents
in English language and duly authenticated
by its embassy which has operational
coverage of the Philippines;
2. The application must be both in paper, with
two (2) complete sets of legal, technical, and
Provided by Applicant
financial documents, and digital (USB Drive
in PDF format). Recommended format is the
use of the Times New Roman at 12 font and
in single line spacing, figures in A4 size and
maps at an appropriate scale;
3. Original copy of the above documents shall
be presented to OIMB for authentication
purposes; and

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4. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall be
required indicating that the applicant/person
is authorized to transact with DOE on behalf
of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application 1.1 Review of Officer of the
to Oil Industry completeness of day/Assigned
Management documents against Processor,
Bureau checklist of None
Oil Industry
requirement Management
Bureau
1.2 If complete, issue
order of payment for
fees (Treasury) and
order of submission
(Records
Management
Division)
1.3 If incomplete, return
to client.
2. Pay applicable 2.1 Process payment Supply of
fees and issue Official natural gas -
Php 81,000.00
Collecting Officer,
Receipt Treasury Division
per project
application
3. Submit of 3.1 Official receipt of
application to application
Records
Management
0.5 Working Records Officer,
Division with
Day RMD
copy of official
receipt and
order of
submission None
3.2 Endorse application
to OIMB
3.3 Receive application
Admin Staff,
and assign to
OIMB-OD
respective division
3.5 Working
3.4 Receive application
Days
and assign to Admin Staff,
respective section/ OIMB
personnel

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3.5
Process application
and prepare Science
Accreditation to Research
Import LNG and/or Specialist,
Supply and Respective
Transport Natural Division
Gas
3.6 Review, evaluate Supv. SRS,
and act on the Respective
application Division
3.7 Review, evaluate
and act on the Division Chief,
application, and Respective
endorse to Office of Division
the Bureau Director
3.8 Review and endorse Assistant
application for Director,
Director’s approval OIMB-OD
3.9 Review and approve
2 Working Director,
endorsed
Days OIMB-OD
application
3.10 Release approved
None Admin Staff,
application to
OIMB-OD
respective division
4 Receipt of 4.1 Release of
Accreditation to application to client
Admin Staff,
Import LNG
1 Working Day Respective
and/or Supply
Division
and Transport
Natural Gas
4.2 File copy of the
application and
action for
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

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Issuance of Acknowledgement for the Compliance of Prior
Notice Requirement for Business Engagement in the
Downstream Oil Industry as Hauling Services
DOE-OIMB's issuance of Acknowledgment letter to prospective downstream
oil players' notification of its engagement in any activity or business in the
downstream oil industry and compliant to the submission of documentary
requirements pursuant to Section 5 and 6 of the Implementing Rules and
Regulations of RA 8479 or the Downstream Oil Industry Act.

Office or Division: Oil Industry Competition and Monitoring Division (OICMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the downstream oil industry
Who May Avail:
as Hauling Service
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Notarized Application Form (1 copy) OIMB/COR#002-NTEB-HS Annex A
2. Company Profile Form (1 copy) OIMB/COR#002-NTEB Annex B
3. Supporting Documents (1 copy)

3.1. Business Registration from SEC/DTI Securities and Exchange Commission (SEC) /
(1 copy) Department of Trade and Industry (DTI)
3.2. Business/Mayor’s Permit (updated) (1
Local Government Unit
copy)
3.3. Bureau of Internal Revenue (BIR)
Bureau of Internal Revenue (BIR)
Registration. (1 copy)
3.4. Land Transportation Office (LTO) OR
and CR (1 copy per vehicle) Land Transportation Office (LTO)

3.5. Bureau of Fire Protection (BFP)


Conveyance Permit (1 copy per
Bureau of Fire Protection (BFP)
vehicle)

3.6. Department of Science and


Technology (DOST) Calibration
Department of Science and Technology (DOST)
Certificate (1 copy per vehicle)

3.7. Maritime Industry Authority (MARINA)


Registry Number (1 copy per vessel)
Maritime Industry Authority (MARINA)

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3.8. Philippine Ports Authority (PPA)
Certificate of Accreditation (1 copy Philippine Ports Authority (PPA)
per vessel)
Notes:
1. Original copy of the above documents
shall be presented to OIMB for Provided by Applicant
authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall
Provided by Applicant
be required indicating that the
applicant/person is authorized to transact
with DOE on behalf of the
corporation/company. (1 copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents Processor
None
Bureau against checklist Oil Industry
of requirement Management
Bureau
1.2 If complete, issue
Order of
Payment for fees
(Treasury) and
Order of
Submission
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay applicable 2.1 Process payment
Collecting Officer,
fees and issue Official Php. 1,000.00
Treasury Division
Receipt
3. Submit of 3.1 Official receipt of
0.5 Working Records Officer,
application to application
Day RMD
Records
Management 3.1.1
Division with Endorse
copy of official application to None
receipt and order OIMB
of submission 3.2 Receive
application and
4.5 Working Admin Staff,
assign to
Days OIMB-OD
respective
division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✖✙


3.3 Receive
application and
assign to Admin Staff,
respective OIMB
section/
personnel
3.4 Evaluate/process
application and
prepare
Acknowledgemen
t letter as a
registered entity
3.5 Require applicant
to submit
additional data/
information in
support to the
DOI Registration
processing
Science
Notes: Research
(Waiting time for Specialist,
the additional Respective
requirement Division
submission shall
not be an added
time to the
processing days
of the DOI
Registration
application)

Notification (via
mail or e-mail or
phone call) is
within three (3)
days.
3.6 Review and
recommend
approval of the
evaluated Supv. SRS,
application/ Respective
Acknowledgment Division
letter to applicant
and recommend
approval
3.7 Review and
Division Chief,
endorse to OBD
Respective
for approval of
Division
the evaluated

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✖✓


application/
Acknowledgment
letter to applicant
and recommend
approval
3.8 Review and
endorse Assistant
application for Director,
Director’s OIMB-OD
approval
3.9 Review and
approval of
Acknowledgeme Director,
2 Working Days
nt letter to OIMB-OD
applicant as a
registered entity
3.10 Release of
signed
Admin Staff,
Acknowledgeme
OIMB-OD
nt letter to
OICMD
4 Receipt of signed 4.1 Release of
Acknowledgeme application to
nt Letter client

4.2 File copy of the


Admin Staff,
application and
None Respective
action for
Division
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

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Notice of International Bunkering of Petroleum Products
This notice of bunkering of international vessels in Philippine waters, bunkering
of aircraft for domestic service and liftings from Customs Bonded Warehouses
located outside the source freeports/special economic zones, but which shall
be eventually used for international bunkering shall be filed not later than ten
(10) working days after bunkering indicating the details and submission of
accompanying documents. The OIMB shall correspondingly issue an
Acknowledgement to Notice of International Bunkering within seven (7) working
days from receipt thereof.

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Registered downstream oil industry entities engaged in
Who May Avail:
international bunkering.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1 copy) Provided by applicant
1.1 Company Details
1.1.1
Business name
1.1.2
Address
1.1.3
Telephone / Fax Number
1.1.4
Email Address
1.1.5
Name of Authorized
Representative/Signatory
1.2 Shipment Details
1.2.1
Product Type
1.2.2
Quantity (in KL/CBM/KB/bbl)
1.2.3
Buyer & Address
1.2.4
Place of Bunkering
1.2.5
Estimated Date of Loading/Bunkering
1.2.6
Name of Vessel/Transporter

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1.2.7
Destination of Vessel/Transporter
1.3 Estimated Price
1.3.1
FOB Price
1.3.2
Insurance Cost
1.3.3
Freight Cost
2. Certificate of Quality (1 copy) Provided by supplier
3. Bunkering Permit for Specific Vessels (1
Provided by BOC
copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents against Processor,
None
Bureau checklist of Oil Industry
requirement Management
Bureau
1.2 If complete, issue
order of payment
for fees (Treasury)
and order of
submission
(Records
Management
Division)
1.3 If incomplete, return
to client.
2. Pay Applicable 2.1 Process payment
Collecting Officer,
fees and issue Official Php 350.00
Treasury Division
Receipt
3. Submit 3.1 Official receipt of
application to application
Records
Management 0.5 Working Records Officer,
Division with Day RMD
copy of official
receipt and order
of submission None
3.1.1
Endorse
application to
OIMB
3.2 Receive
application and 4.5 Working Admin Staff,
assign to Days OIMB-OD
respective division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✗✎


3.3 Receive
application and
Admin Staff,
assign to
OIMB
respective section/
personnel
3.4 Process Science
application and Research
prepare Specialist,
Acknowledgement Respective
letter Division
3.5 Review, evaluate Supv. SRS,
and act on the Respective
application Division
3.6 Review, evaluate
and act on the
Division Chief,
application, and
Respective
endorse to Office
Division
of the Bureau
Director
3.7 Review and None
Assistant
endorse
Director,
application for
OIMB-OD
Director’s approval
3.8 Review and 2 Working
Director,
approve endorsed Days
OIMB-OD
application
3.9 Release approved
Admin Staff,
application to
OIMB-OD
respective division
4. Receipt of 4.1 Release of
Acknowledgeme application to client
nt Letter
4.2 File copy of the
application and Admin Staff,
action for Respective
safekeeping Division
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

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Issuance of Acknowledgement for the Compliance of Prior
Notice Requirement for Business Engagement in the
Downstream Oil Industry
DOE-OIMB's issuance of Acknowledgment letter to prospective downstream
oil players' notification of its engagement in any activity or business in the
downstream oil industry and compliant to the submission of documentary
requirements pursuant to Section 5 and 6 of the Implementing Rules and
Regulations of RA 8479 or the Downstream Oil Industry Act.

Office or Division: Oil Industry Competition and Monitoring Division (OICMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in any activity or business in the
Who May Avail:
downstream oil industry
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form (1 copy) OIMB/COR#002-NTEB Annex A
2. Company Profile Form (1 copy) OIMB/COR#002-NTEB Annex B
3. Depot/Import Terminal Profile Form (1 copy) OIMB/COR#002-NTEB Annex C
4. Refinery Profile Form (1 copy) OIMB/COR#002-NTEB Annex D
5. Terminalling Profile Form (1 copy) OIMB/COR#002-NTEB Annex E
6. Supporting Documents
6.1 Prior To Construction of the Facility/ies
6.1.1 Securities and Exchange Commission
Business Registration from SEC/DTI (1 (SEC) / Department of Trade and
copy) Industry (DTI)
6.1.2
Building Permit (1 copy) Local Government Unit
6.1.3
Zoning Clearance (1 copy)
6.1.4
Site Development Plan with sufficient
description and supported by blue print copy
with legend (1 copy) Applicant
6.1.5
Plant Layout Plan with sufficient description
and supported by blue print copy with legend
(1 copy)
6.1.6 Department of Environment and Natural
Environmental Compliance Certificate (ECC) Resources – Environmental Management
of the site and the facilities (1 copy) Bureau
6.2 Prior to Engagement, Operation and
Importation

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6.2.1 Securities and Exchange Commission
Business Registration from SEC/DTI (1 (SEC) / Department of Trade and
copy) Industry (DTI)
6.2.2
Local Government Unit
Business/Mayor’s Permit (updated) (1 copy)
6.2.3
Fire Safety Inspection Certificate (FSIC) Bureau of Fire Protection (BFP)
(1copy)
6.2.4
Local Government Unit
Occupancy Permit (1 copy)
6.2.5
Certificate of Accreditation as Importer (1 Bureau of Customs (BOC)
copy)
6.2.6
Bureau of Internal Revenue (BIR) Permits:
6.2.6.1
BIR Registration (1 copy)
6.2.6.2
Permit to Import Petroleum Products subject
Bureau of Internal Revenue (BIR)
to Excise Tax (1 copy)
6.2.6.3
Permit to Produce Biofuel Blended Gasoline
and/or Diesel (1 copy)
6.2.6.4
Permit to Operate Storage Facility/ies (1
copy)
6.2.7 Department of Environment and Natural
Chemical Control Order (CCO) for Resources – Environmental Management
importation of aviation gas (1 copy) Bureau
6.2.8
Land Transportation Office (LTO) OR and Land Transportation Office (LTO)
CR (1 copy per vehicle)
6.2.9
Bureau of Fire Protection (BFP) Conveyance Bureau of Fire Protection (BFP)
Permit (1 copy per vehicle)
6.2.10
Department of Science and Technology Department of Science and Technology
(DOST) Calibration Certificate (1 copy per (DOST)
vehicle)
6.2.11
Maritime Industry Authority (MARINA) Maritime Industry Authority (MARINA)
Registry Number (1 copy per vessel)
6.2.12
Philippine Ports Authority (PPA) Certificate Philippine Ports Authority (PPA)
of Accreditation (1 copy per vessel)
7. If the facilities are leased
7.1 Lease Agreement/Contract with the owner Applicant
of the facilities consistent with the applied
activity/ies (1 copy)
7.1.1 Storage

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7.1.2 Blending
7.1.3 Distribution
7.1.4 Retailing
8. Prior to operation and importation - Accreditation
as an Oil Industry Participant under the Fuel
Bioethanol Program (for importers of gasoline
only)
8.1 Written Request for Accreditation (1 copy) Applicant
8.2 Supporting Documents for Initial Issuance
8.3 Permit to Import Denatured Alcohol and Bureau of Internal Revenue (BIR)
Produce Ethanol Blended Gasoline (1
copy)
8.4 Permits to operate dedicated storage
tanks and to import ethanol (1 copy)
8.5 Permit to Operate to produce Biofuel-
Blended Gasoline (E-10) (1 copy)
8.6 Location of tanks, Tank ID No., and Applicant
Capacity (MB) duly approved by BIR (1
copy)
8.7 Proof of technical and physical logistical
capability to handle bioethanol products
appropriate and commensurate to the
scope of activity applied for DOE
accreditation (provision of dedicated
storage tanks and/or especially modified
/retrofitted retail outlets where bioethanol-
blended products shall be marketed) (1
copy)
8.8 Certificate of Compatibility of Equipment
for alternative fuels issued by contractor (1
copy)
8.9 Process Flowchart of Ethanol Importation
and Ethanol blending facility (1 copy)
8.10 Timetable of product launching or
introduction of product into the market (1
copy)
8.11 List, including addresses, of its retail
outlets marketing E-gasoline, and the
corresponding work, maintenance and/or
retrofitting program to be undertaken to
ensure compatibility of the retail outlet
equipment/facility to handle and dispense
E-gasoline products. (1 copy)
8.12 Joint Venture Agreement/Supply Applicant
Contract/Agreement (if the retail outlets
selling bioethanol blended gasoline (E10)
is not owned by the oil company applicant)
(1 copy)

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Notes:
1. Original copy of the above documents shall be Applicant
presented to OIMB for authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Certificate
(for corporation) or notarized Authorization
Letter (for company) shall be required indicating
that the applicant/person is authorized to
transact with DOE on behalf of the
corporation/company. (1 copy)
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. File 1.1 Review of Officer of the
application to completeness of day/Assigned
Oil Industry documents Processor,
None
Management against checklist Oil Industry
Bureau of requirement Management
Bureau
1.2 If complete, issue
Order of
Payment for fees
(Treasury) and
Order of
Submission
(Records
Management
Division)
1.3 If incomplete,
return to client.

2. Pay 2.1 Process payment


App. Fee –
applicable and issue Official
Php.
fees Receipt
1,000.00 – for
Notice to
Engage in the
business
Collecting Officer,
Php 500.00 – Treasury Division
Certificate of
Accreditation
under the
Fuel
Bioethanol
Program
3. Submit of 3.1 Official receipt of
None 0.5 Working Records Officer,
application to application
Day RMD
Records

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✗✘


Management 3.2 Endorse
Division with application to
copy of official OIMB
receipt and 3.3 Receive
order of application and
Admin Staff
submission assign to
OIMB-OD
respective
division
3.4 Receive
application and
assign to Admin Staff,
respective OICMD
section/
personnel
3.5 Evaluate/process
application and
prepare SRS,
Acknowledgeme OICMD
nt letter as a
registered entity
3.6 Require applicant
to submit
additional data/
information in
support to the
DOI Registration
4.5 Working
processing
Days
Notes:
(Waiting time for
the additional
requirement
SRS,
submission shall
OICMD
not be an added
time to the
processing days
of the DOI
Registration
application)

Notification (via
mail or e-mail or
phone call) is
within three (3)
days.
3.7 Review and
recommend
SRS,
approval of the
OICMD
evaluated
application/

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✗✙


Acknowledgment
letter to applicant
and recommend
approval
3.8 Review and
endorse to OBD
for approval of
the evaluated
Division Chief,
application/
OICMD-OIMB
Acknowledgment
letter to applicant
and recommend
approval
3.9 Review and
endorse Assistant
application for Director,
Director’s OIMB-OD
approval
3.10 Review and
approval of
Acknowledgeme 2 Working Director,
nt letter to Days OIMB-OD
applicant as a
registered entity
3.11 Release of
signed
Admin Staff,
Acknowledgeme
OIMB-OD
nt letter to
OICMD
4. Receipt of 4.1 Release of None
signed application to
Acknowledge client
ment Letter
4.2 File copy of the
application and Admin Staff,
action for OICMD
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✗✓


Issuance of Certificate of Accreditation as a Downstream Oil
Industry (DOI) Biofuel Participant
DOE - OIMB's issuance of Certificate of Accreditation as a Downstream Oil
Industry (DOI) Biofuel Participant who are compliant to the prescribed
qualifications for accreditation and the documentary requirements as set forth
in DC 2021-06-0014 "Revised Circular on Accreditation and Submission of
Notices and Reports by Refiners, Importers, and Own Users of Gasoline and
Diesel Pursuant to the Biofuels Act”.

Office or Division: Oil Industry Competition and Monitoring Division (OICMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Fully complied entities to the Prior Notice Requirements for
Business Engagement in the Downstream Oil Industry with the
following activities:
1. All Refiners and Importers who are engaged in the sale of
Who May Avail: gasoline and diesel in the Philippines;
2. Refiners and Importers who are engaged in the importation
of bioethanol for domestic sale to other Importers or
Refiners;
3. Own users who import gasoline or diesel for own use
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Written Request for Accreditation (1
DOE-OIMB (Annex A-Application form)
copy)
2. Supporting Documents for Initial
Issuance
2.1 Photocopy of DOE
acknowledgment letter indicating
that the Applicant is a duly
acknowledged DOI Participant Applicant
pursuant to Section 5, Chapter II
of the Downstream Oil Industry
Deregulation Act of 1998 (1 copy)
2.2 Certified true copy of Permit to
operate as Importer of excisable
Bureau of Internal Revenue (BIR)
article specifically petroleum
products (Gasoline and/or Diesel)
(1 copy)
2.3 Certified true copy of Permit to
Bureau of Internal Revenue (BIR)
produce Bioethanol-blended
Gasoline (E-Gasoline) and/or

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✗✔


FAME-Blended Diesel Oil (B2) (1
copy)
2.4 Certified true copy of Permit to
operate storage facility with
enumeration of dedicated tank ID
Bureau of Internal Revenue (BIR)
number, location, capacity and
product content each for biofuel,
Gasoline and Diesel (1 copy)
2.5 Notarized undertaking of the
availability of blending facility,
either owned or on lease, attached
with lay-out plan with
corresponding pictures (1 copy)
2.6 List of retail outlets, either
company-owned, on joint venture
or on supply-contract. If on joint
venture or supply contract only,
please submit the Certified True
Copy of the joint venture or supply
agreement with the retail outlets
owner/operator (1 copy)
2.7 For first time Gasoline Refiner or
Importer, a projected initial volume
of neat gasoline that will require
Bioethanol blending for the
covered quarter (presented by
month) as basis for the issuance
of LMA. This should be supported
by either: (a) confirmation letter
from any Bioethanol producer of
the availability of sufficient
Bioethanol to cover the required
volume for blending which should
be in excess of the committed
volume already reported to DOE-
Renewable Energy Management
Bureau (REMB) or (b)
confirmation letters from all
Bioethanol producers that there is
no such available excess hence
importation will be allowed (1
copy)
3. Supporting Documents for Renewal
3.1 Written request for renewal of
DOE-OIMB (Annex B-Application form)
Accreditation

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3.2 Certified true copy of Permit to
operate as Importer of excisable
article specifically petroleum Bureau of Internal Revenue (BIR)
products (Gasoline and/or Diesel)
(1 copy)
3.3 Certified true copy of Permit to
produce Bioethanol-blended
Gasoline (E-Gasoline) and/or Bureau of Internal Revenue (BIR)
Biodiesel-blended Diesel (FAME-
Blended Diesel Oil) (1 copy)
3.4 Certified true copy of Permit to
operate storage facility with
enumeration of dedicated tank ID
Bureau of Internal Revenue (BIR)
number, location, capacity and
product content each for biofuel,
Gasoline and Diesel (1 copy)
3.5 Notarized undertaking of the
availability of blending facility,
either owned or on lease, attached Applicant
with lay-out plan with
corresponding pictures (1 copy)
3.6 List of retail outlets, either
company-owned, on joint venture
or on supply-contract. If on joint
venture or supply contract only,
Applicant
please submit the Certified True
Copy of the joint venture or supply
agreement with the retail outlets
owner/operator (1 copy)
Notes:
1. If the applicant is a representative of
the corporation/company; Secretary’s
Certificate (for corporation) or
notarized Authorization Letter (for
Applicant
company) shall be required indicating
that the applicant/person is authorized
to transact with DOE on behalf of the
corporation/company. (1 copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents Processor,
None
Bureau against checklist Oil Industry
of requirement Management
Bureau

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1.2 If complete, issue Cashier,
Order of Treasury Division
Payment for fees
and Order of Records Officer,
Submission RMD
1.3 If incomplete,
return to client.
2. Pay Application 2.1 Process payment Application
Fee and issue Official Fee – Php
Receipt 500.00 –
Certificate of
Accreditation Collecting Offcier,
as a Treasury Division
Downstream
Oil Industry
(DOI) Biofuel
Participant
3. Submit of 3.1 Official receipt of
application to application 0.5 Working Day
Records Records Officer,
Management 3.2 Endorse RMD
Division with copy application to
of official receipt OIMB
and order of 3.3 Receive
submission application and
Admin Staff,
assign to
OIMB-OD
respective
division
3.4 Receive
application and
assign to Admin Staff,
respective OICMD
section/
None
personnel
3.5 Evaluate/process
application and Science
4.5 Working
prepare Research
Days
Acknowledgeme Specialist,
nt letter as a OICMD
registered entity
3.6 Require applicant
to submit
additional data/
information in
support to the SRS,
DOI Registration OICMD
processing

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Notes:

(Waiting time for


the additional
requirement
submission shall
not be an added
time to the
processing days of
the DOI
Registration
application)

Notification via
mail or e-mail or
phone call is within
three (3) days.
3.7 Review and
recommend
approval of the
evaluated Supv. SRS,
application/ Respective
Acknowledgment Division
letter to applicant
and recommend
approval
3.8 Review and
endorse to OBD
for approval of
the evaluated
Division Chief,
application/
OICMD
Acknowledgment
letter to applicant
and recommend
approval
3.9 Review and
endorse Assistant
application for Director,
Director’s OIMB-OD
approval
3.10 Review and
approval of
2 Working Days
Acknowledgeme Director,
nt letter to OIMB-OD
applicant as a
registered entity
3.11 Release of
Admin Staff,
signed
OIMB-OD
Acknowledgeme

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✘✍


nt letter to
OICMD
4 Receipt of signed 4.1 Release of
Acknowledgement application to
Letter client

4.2 File copy of the


Admin Staff,
application and
None Respective
action for
Division
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✘✖


Issuance of Acknowledgement of Notice to Purchase Locally-
Sourced Biofuels
This notice to Purchase Locally-Sourced Biofuels shall be filed not later than
seven (7) days prior to the day of actual lifting of every volume of bioethanol
or biodiesel contracted by the oil industry participant, strictly intended for the
Fuel Bioethanol Program of the government indicating the details and
submission of accompanying documents. The OIMB shall correspondingly
issue an Acknowledgement of Notice to Purchase Locally-Sourced Biofuels
within seven (7) working days from receipt thereof.

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Registered downstream oil industry entities accredited to the
Who May Avail:
Biofuels Program of the government.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1 copy) Provided by applicant
1.1 Company Details
1.1.1 Business name
1.1.2 Address
1.1.3 Telephone / Fax Number
1.1.4 Email Address
1.1.5 Name of Authorized
Representative/Signatory
1.2 Shipment Details
1.2.1 Product Type
1.2.2 Quantity of Cargo (in
KL/CBM/KB/bbl)
1.2.3 Supplier
1.2.4 Loadport
1.2.5 Estimated Date of Pick-up
Date/Period
1.2.6 Disport
1.2.7 Name of Vessel
1.2.8 Flag of Vessel/ Voyage Number
1.3 Estimated Price
1.3.1 FOB Price
1.3.2 Insurance Cost
1.3.3 Freight Cost
2. Certified true copy of Proforma Invoice (1
Provided by supplier
copy)
3. Photocopy of the LMA issued by OIMB for Provided by DOE

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the applied quarter (Bioethanol) (1 copy)
4. Certified true copy of the Certificate of
Quality tested at load port/source tank in
compliance with the Philippine National Provided by supplier
Standards and submitted by the Bioethanol
or Biodiesel Producer (1 copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application 1.1 Review of Officer of the
to Oil Industry completeness of day/Assigned
Management documents against Processor,
None
Bureau checklist of Oil Industry
requirement. Management
Bureau
1.2 If complete, issue
order of payment for
fees (Treasury) and
order of submission
(Records
Management
Division)
1.3 If incomplete, return
to client.
2. Pay applicable 2.1 Process payment
App. Fee – Collecting Officer,
fees and issue Official Php. 350.00 Treasury Division
Receipt
3. Submit 4.1 Official receipt of
application to application
Records
Management
0.5 Working Records Officer,
Division with
Day RMD
copy of official
receipt and
order of
submission
3.2 Endorse application
to OIMB
None
3.3 Receive application
4.5 Working Admin Staff,
and assign to
Days OIMB-OD
respective division
3.4 Receive application
Admin Staff
and assign to
Office of the
respective section/
Division Chief
personnel
3.5 Process application
SRS,
and prepare
Respective
Acknowledgement
Division
letter
3.6 Review, evaluate Supv. SRS,

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✘✘


and act on the Respective
application Division
3.7 Review, evaluate
and act on the Division Chief,
application, and Respective
endorse to Office of Division
the Bureau Director
3.8 Review and
Assistant
endorse application
Director,
for Director’s
OIMB-OD
approval None
3.9 Review and approve
2 Working Days Director,
endorsed
OIMB-OD
application
3.10 Release approved
Admin Staff,
application to
OIMB-OD
respective division
4. Receipt of 4.1 Release of Admin Staff,
Acknowledgem application to client Respective
ent Letter Division
4.2 File copy of the
application and
action for
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✘✙


Issuance of Acknowledgement for the Compliance of Prior
Notice Requirement for Lube Business Engagement in the
Downstream Oil Industry
DOE-OIMB's issuance of Acknowledgment letter to prospective downstream
oil players' notification of its engagement in any activity or business in the
downstream oil industry Specifically to Lube business and compliant to the
submission of documentary requirements pursuant to Section 5 and 6 of the
Implementing Rules and Regulations of RA 8479 or the Downstream Oil
Industry Act

Office or Division: Oil Industry Standards and Monitoring Division (OISMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the lubes business in the
Who May Avail:
downstream oil industry
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1 copy)
1.1 Business name
1.2 Address Provided by applicant (see sample template)
1.3 Telephone / Fax Number
1.4 Email Address
2. Company profile indicating the following:
(1copy)
2.1 Scope of operation
2.2 Activity
2.3 Business plan Provided by applicant
2.4 Investment cost
2.5 Target market (consumer and
geographical)
2.6 Product supplier
3. SEC Certificate of Registration and Articles
Securities and Exchange Commission /
of Incorporation / DTI Registration
Department of Trade and Industry
Certificate (1 copy)
4. Current Mayor’s Permit / Business Permit
Local government unit / PEZA
(1 copy)
4.1 PEZA Registration and Certificate if
applicable
5. BOC Importers Accreditation / BOC
Bureau of Customs
Certificate of Registration (1 copy)
For Lube manufacturer / Warehouse: Additional
Requirement
6. Fire Safety Inspection Certificate (1 copy) Bureau of Fire Protection

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✏✘✓


6.1 If leased property, proof of
agreement
7. Process description / flowchart (1 copy)
Provided by applicant
8. Production capacity (1 copy)
9. Plant lay-out (1 copy)
NOTES:
1. Original copy of the above documents shall
be presented to OIMB for authentication
purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s
Provided by applicant
Certificate (for corporation) or notarized
Authorization Letter (for company) shall be
required indicating that the applicant/person
is authorized to transact with DOE on
behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents against Processor,
Bureau checklist of None Oil Industry
requirement by the Standards and
OISMD Monitoring
Division (OISMD)
1.2 If complete, issue
order of payment
for fees (Treasury)
and order of
submission
(Records
Management
Division)
1.3 If incomplete, return
to client.
2. Pay application 2.1 Process payment
fees and issue Official Cashier,
Php 1,000.00
Receipt Treasury Division

3. Submit of 3.1 Official receipt of


application to application
Records
Management 0.5 Working Records Officer,
None
Division with Day RMD
copy of official
receipt and order
of submission

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✘✔


3.1.1
Endorse
application to
OIMB
3.2 Receive application None 4.5 Working
Admin Staff,
and assign to Days
OIMB-OD
respective division
3.3 Receive application None
and assign to Admin Staff,
respective section/ OISMD
personnel
3.4 Process application
and prepare lubes Science
business Research
engagement Specialist,
acknowledgement OISMD
letter
3.5 Review, evaluate
Supv SRS,
and act on the
OISMD
application
3.6 Review, evaluate
and act on the
Division Chief,
application, and
OISMD
endorse to Office of
the Bureau Director
3.7 Review and endorse 2 Working Assistant
application for Days Director,
Director’s approval OIMB-OD
3.8 Review and approve
Director,
endorsed
OIMB-OD
application
3.9 Release approved
application to
respective division
4. Receipt of Lubes 4.1 Release of
Business application to client
Acknowledgement
Letter Admin Staff,
4.2 File copy of the OIMB-OD
application and
action for
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✘✕


Issuance of Acknowledgement Letter to Notice of Crude
Oil/Petroleum Products Importation and Exportation
This notice shall be filed not later than seven (7) working days prior to the day
of loading of every shipment of Crude Oil/Petroleum Products
imported/exported by the Oil Industry Participant indicating the details and
submission of accompanying documents. The OIMB shall correspondingly
issue an Acknowledgement of Notice of Crude Oil/Petroleum Products
importation within seven (7) working days from receipt thereof.

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Registered downstream oil industry entities intending to import
Who May Avail:
crude and petroleum products
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1
Provided by applicant
copy)
1.1 Company Details
1.1.1 Business name
1.1.2 Address
1.1.3 Telephone / Fax Number
Provided by applicant
1.1.4 Email Address
1.1.5 Name of Authorized
Representative/Signatory
1.2 Shipment Details
1.2.1 Product Type
1.2.2 Quantity of Cargo (in
KL/CBM/KB/bbl)
1.2.3 Supplier /Buyer & Address
1.2.4 Loadport
Provided by applicant
1.2.5 Estimated Date of Loading (ETL)
1.2.6 Estimated Date of Arrival (ETA)
1.2.7 Disport
1.2.8 Name of Vessel
1.2.9 Flag of Vessel/ Voyage Number
1.3 Estimated Price
1.3.1 FOB Price
1.3.2 Insurance Cost Provided by applicant
1.3.3 Freight Cost
2. Proforma Invoice (1 copy)
Provided by supplier
3. Product Guaranteed Specs/ Certificate of
Quality from the Supplier (1 copy)

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✏✙✎


4. For avgas, slop/used/waste oils, sludges
and similar petroleum products/by-
products, clearance from the EMB/DENR
DENR-EMB
pursuant to RA 6969, “Toxic Substances,
Hazardous and Nuclear Wastes Control
Act of 1990” (1 copy)
5. For petroleum-based solvents, Material
Safety Data Sheet (MSDS) indicating the Provided by supplier
petroleum weight percentage (1 copy)
6. For export of crude/petroleum products:
Provided by Vessel
Export Manifest and Release Certificate (1
copy)
Bill of Lading (1 copy)
Provided by the Seller
Commercial Invoice (1 copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application 1.1 Review of
to Oil Industry completeness of
Management documents against
Bureau checklist of
requirement
Officer of the
1.2 If complete, issue
day/Assigned
order of payment
Processor,
for fees (Treasury) None
Oil Industry
and order of
Management
submission
Bureau
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay Application 2.1 Process payment
Collecting Officer,
fee and issue Official Php 350.00
Treasury Division
Receipt
3. Submit 3.1 Official receipt of 0.5 Working Records Officer,
None
application to application Days RMD
Records 3.2 Endorse
Management application to
Division with OIMB
copy of official 3.3 Receive
receipt and application and None 4.5 Working Admin Staff
order of assign to Days OIMB-OD
submission respective division
3.4 Receive
application and
Admin Staff,
assign to
OIMB
respective section/
personnel

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✏


3.5
Process Science
application and Research
prepare Specialist,
Acknowledgement Respective
letter Division
3.6 Review, evaluate Supervising SRS,
and act on the Respective
application Division
3.7 Review, evaluate
and act on the
Division Chief,
application, and
Respective
endorse to Office
Division
of the Bureau
Director
3.8 Review and
Assistant
endorse
Director,
application for
OIMB-OD
Director’s approval
3.9 Review and 2 Working
Director,
approve endorsed Days
OIMB-OD
application
3.10 Release approved
Admin Staff,
application to
OIMB-OD
respective division
4 Receipt of 4.1 Release of
Acknowledgem application to client
ent Letter
4.2 File copy of the
application and Admin Staff,
action for None Respective
safekeeping Division
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✏✙✍


Issuance of Acknowledgement Letter of Notice to Import
Lubes, Greases and other Petroleum Products
DOE-OIMB's issuance of Acknowledgment letter to engaged downstream oil
players' notification of its importation of petroleum products whether for trade or
for his own use or requirement and compliant to the submission of documentary
requirements pursuant to Section 6 and 7 of the Implementing Rules and
Regulations of RA 8479 or the Downstream Oil Industry Act

Office or Division: Oil Industry Standards and Monitoring Division (OISMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Entities intending to import / export petroleum products
Who May Avail:
specifically lube, grease and other petroleum products.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1 copy) Provided by applicant (see sample template)
1.1 Company details (business name,
address, telephone / email add,
1.2 Type of products, quantity, price,
packaging type
1.3 Port of loading & port of discharge
1.4 Estimated date of loading and
arrival (ETL/ETA)
1.5 Supplier information (for
importation); Consignee (for
exportation)
1.6 Shipment term or incoterms
1.7 Vessel and voyage number
2. Proforma invoice or commercial invoice,
packing list and bill of lading
3. Product guaranteed / Typical Specification / Provided by supplier
Safety Data Sheet (for new products / first
importation) showing product composition
and use

NOTES:
1. Original copy of the above documents shall
be presented to OIMB for authentication
purposes Provided by applicant
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✖


Authorization Letter (for company) shall be
required indicating that the applicant/person
is authorized to transact with DOE on
behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents against Processor,
Bureau checklist of None Oil Industry
requirement by the Standards and
OIMB Monitoring
Division
1.2 If complete, issue
order of payment for
fees (Treasury) and
order of submission
(Records
Management
Division)
1.3 If incomplete, return
to client.
2. Pay applicable 2.1 Process payment
Cashier,
fees and issue Official Php. 350.00
Treasury Division
Receipt
3. Submit of 3.1 Official receipt of
application to application
Records
Management
Division with
0.5 Working Records Officer,
copy of official
Days RMD
receipt and order
of submission
3.1.1.
None
Endorse application
to OIMB
3.2 Receive application
Admin Staff,
and assign to
OIMB-OD
respective division
3.3 Receive application 4.5 Working Admin Staff,
and assign to Days Oil Industry
respective section/ Standards and
personnel Monitoring
Division
3.4 Process application Science
and prepare Lubes Research
Importation None Specialist,
Acknowledgement Oil Industry
Letter Standards and

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✗


Monitoring
Division
3.5 Review, evaluate
Supervising SRS,
and act on the
OISMD
application
3.6 Review, evaluate
and act on the
Division Chief,
application, and
OISMD
endorse to Office of
the Bureau Director
3.7 Review and endorse Assistant
application for Director,
Director’s approval OIMB-OD
3.8 Review and approve Director
endorsed 2 Working Days Office of the
application Bureau Director
3.9 Release approved
Admin Staff,
application to
OIMB-OD
respective division
4. Receipt of Lubes 4.1 Release of
Business application to client
Acknowledgement
Letter
4.2 File copy of the
application and Admin Staff,
action for OISMD
safekeeping
4.3 File copy of the
application and
action for
safekeeping
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✘


Issuance of Acknowledgement of Notice to Sell or Purchase
Imported Bioethanol
This notice to Purchase/Sell Imported Bioethanol shall be filed not later than
seven (7) days prior to the day of actual lifting of every volume of bioethanol
contracted by the oil industry participant, strictly intended for the Fuel
Bioethanol Program of the government. Notice of the Local Purchase/Sale of
Imported Bioethanol shall be accomplished in a prescribed format to include
the following details and must be complete with required attachments. The
OIMB shall correspondingly issue an Acknowledgement to Notice of Local
Purchase/Sale of Imported Bioethanol within seven (7) working days from
receipt thereof.

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Registered downstream oil industry entities accredited to the
Who May Avail:
Biofuels Program of the government.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1
Provided by Applicant
copy)
1.1 Company Details
1.1.1 Business name
1.1.2 Address
1.1.3 Telephone / Fax Number
1.1.4 Email Address
1.1.5 Name of Authorized
Representative/Signatory
1.2 Shipment Details
1.2.1 Product Type
1.2.2 Quantity of Cargo (in
KL/CBM/KB/bbl)
1.2.3 Supplier / Buyer and Address
1.2.4 Loadport
1.2.5 Estimated Date of Pick-up
Date / Delivery Period
1.2.6 Actual date of purchase / sale
1.2.7 Disport
1.3 Estimated Price
1.3.1 FOB Price
1.3.2 Insurance Cost
1.3.3 Freight Cost

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✙


2. Certified true copy of the Proforma
Provided by Supplier
Invoice (1 copy)
3. Certified true copy of the BIR Permit to
Purchase or Sale (whichever is
Provided by BIR
applicable) of Imported Bioethanol (1
copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents Processor,
None
Bureau against checklist Oil Industry
of requirement. Management
Bureau
1.2 If complete, issue
order of payment
for fees
(Treasury) and
order of
submission
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay Applicable 2.1 Process payment Application
Collecting Officer,
fees and issue Official Fee –
Treasury Division
Receipt Php 350.00
3. Submit 3.1 Official receipt of
application to application
Records
Management 0.5 Working Records Officer,
Division with Day RMD,
copy of official
receipt and order
of submission
3.2 Endorse
application to None
OIMB
3.3 Receive
application and
assign to
respective Admin Staff
4.5 Working
division OIMB-OD
Day
3.4 Receive
application and
assign to
respective

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✓


section/
personnel
3.5 Process Science
application and Research
prepare Specialist,
Acknowledgeme Respective
nt letter Division
3.6 Review, evaluate Supv. SRS,
and act on the Respective
application Division
3.7 Review, evaluate
and act on the
Division Chief,
application, and
Respective
endorse to Office
Division
of the Bureau
Director
3.8 Review and
endorse Assistant
application for Director,
Director’s OIMB-OD
approval
3.9 Review and
approve Director,
endorsed 2 Working Days OIMB-OD
application
3.10 Release
approved None
application to Admin Staff,
respective OIMB-OD
division

4. Receipt of 3.1 Release of


Acknowledgement application to
Letter client

3.2 File copy of the


application and Admin Staff,
action for Respective
safekeeping Division

4.3 Provide copy to


Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✔


Notice of Local Purchase/Supply Sale of Petroleum Products
This notice shall be filed not later than seven (7) working days before the lifting
of every local purchase/supply sale of Petroleum Products by the Oil Industry
Participant indicating the details and submission of accompanying documents.
The OIMB shall correspondingly issue an Acknowledgement of Notice of Local
Purchase/Supply Sale of Petroleum Products within seven (7) working days
from receipt thereof.

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Registered downstream oil industry importers intending to local
Who May Avail: purchase/supply sale petroleum products from/to fellow
importers.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1
Provided by Applicant
copy)
1.1 Company Details
1.1.1 Business name
1.1.2 Address
1.1.3 Telephone / Fax Number
1.1.4 Email Address
1.1.5 Name of Authorized
Representative/Signatory
1.2 Shipment Details
1.2.1 Product Type
1.2.2 Quantity of Cargo (in
KL/CBM/KB/bbl)
1.2.3 Supplier/Buyer & Address
1.2.4 Loadport
1.2.5 Estimated Date of Lifting
(ETL)
1.2.6 Disport
1.2.7 Name of Vessel

1.2.8Flag of Vessel/ Voyage


Number
1.3 Estimated Price
1.3.1 FOB Price
2. Commercial Invoice (1 copy) Provided by supplier (supply sale)
3. Purchase Order (1 copy) Provided by buyer (local purchase)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✙✕


FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. File application 1.1 Review of Officer of the
to Oil Industry completeness of day/Assigned
Management documents against Processor,
None
Bureau checklist of Oil Industry
requirement Management
Bureau
1.1.1
If complete, issue
order of payment
for fees (Treasury)
and order of
submission
(Records
Management
Division)
1.1.2
If incomplete,
return to client.
2. Pay Applicable 2.1 Process payment
Collecting Officer,
fees and issue Official Php 350.00
Treasury Division
Receipt
3. Submit 3.1 Official receipt of
application to application
Records
Management 0.5 Working Records Officer,
Division with Day RMD
copy of official
receipt and order
of submission
3.1.1
Endorse
application to
OIMB
3.2 Receive None
application and Admin Staff,
assign to OIMB-OD
respective division
3.3 Receive
application and Admin Staff
assign to 4.5 Working Office of the
respective section/ Days Division Chief
personnel
3.4 Process Science
application and Research
prepare Specialist,
Acknowledgement Respective
letter Division

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✏✓✎


3.5 Review, evaluate Supv. SRS,
and act on the Respective
application Division
3.6 Review, evaluate
and act on the
Division Chief,
application, and
Respective
endorse to Office
Division
of the Bureau
Director
3.7 Review and
Assistant
endorse
Director,
application for
2 Working OIMB-OD
Director’s approval
Days
3.8 Review and
Director,
approve endorsed
OIMB-OD
application
3.9 Release approved
Admin Staff,
application to
OIMB-OD
respective division
None
4. Receipt of 4.1 Release of
Acknowledgeme application to
nt Letter client
4.2 File copy of the
application and Admin Staff,
action for Respective
safekeeping Division
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✏✓✏


Issuance of Certification for Hauler
DOE-OIMB issuance of Certification for Hauler (Retail Outlet-Owned and Retail Outlet-
Supplied Other Forms of Conveyance) pursuant to DC No. 2017-11-0011 or “Revised
Retail Rules”

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Governement-2-Business
Dealer, operator, owner or proprietor of the Retail Outlet who
owns a tank truck to transport Liquid Fuels for its retailing
Who May Avail:
business, whether by land or via sea-cargo vessel from their
sources directly to their own Retail Outlet
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application
form complete with the following Provided by Applicant
information: (1 copy)
1.1.1
Business name, address, telephone
number, fax number and e-mail
address of the business office;
1.1.2
Location and complete address of
the establishment; and
1.1.3
Name of dealer/retailer or
authorized representative if
partnership/corporation/cooperative
2. Supporting Documents (Certified True
Copies)
2.1 LTO OR/CR of Tank Truck/s LTO
2.2 DOST Calibration Certificate for the
DOST
Tank Truck/s
2.3 Permit to Transport Flammable
Liquid by Tank Truck or BFP
Conveyance Permit
2.4 COC of Retail Outlet/s
Provided by Applicant
2.5 Payment of fee
Notes:
1. Original copy of the above documents
shall be presented to OIMB for
authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓✍


Certificate (for corporation) or notarized
Authorization Letter (for company) shall
be required indicating that the
applicant/person is authorized to transact
with DOE on behalf of the
corporation/company.
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of
Officer of the day
application to Oil completeness of
Oil Industry
Industry documents against
Management
Management checklist of
Bureau
Bureau requirement
1.2 If complete,
issuance of order
of payment for
fees (treasury) and
order of
submission
(Records
Management N/A
Division)
1.3 If incomplete,
return to client.
2. Filing of 2.1 Issuance of order
application to Oil of payment for
Industry fees (treasury) and Officer of the day
Management order of Oil Industry
Bureau submission Management
(Records Bureau
Management
Division)
3. Payment of 3.1 Processing of
applicable fees payment and Ack. of
issuance of Official Notice/
Receipt Engagement
on the DOI –
Collecting Officer,
Php 500.00
Treasury
Certification
for Hauler -
Php 550.00

4. Submission of 4.1 Official


Receiver
application to Acceptance of
N/A 0.5 Working Records
Records application
Day Management
Management
Division
Division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓✖


4.1.1
Endorsement of
application to
OIMB
4.2 Receipt of
application and Admin Staff,
assignment to OIMB-OD
respective division
4.3 Receipt of
application and
Admin Staff,
assignment to
OIMB
respective section/
personnel
4.4 Processing of Science
application and Research
preparation of Specialist,
4.5 Working
Certification Respective
Days
Division
4.5 Review of the
Supv. SRS,
evaluation and
Respective
action on the
Division
application
4.6 Review of the
evaluation and
action on the Division Chief,
application and Respective
endorsement to Division
Office of the
Bureau Director
4.7 Review and
endorsement of Assistant
application for Director,
Director’s approval OIMB-OD

4.8 Review and


approval of 2 Working Director,
endorsed Days OIMB-OD
application
5. Receipt of 5.1 Release of
Certification approved Admin Staff,
application to OIMB-OD
respective division
5.2 Encoding of
Admin Staff,
Certification
Respective
5.3 Release of Division
application to client

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓✗


5.3.1
File copy of the
application and
action for
safekeeping
5.3.2
Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓✘


Issuance of Certificate of Compliance (COC) for Temporary
Emergency Retail Outlet (TEROs)
DOE-OIMB issuance of Certificate of Compliance (COC) to all persons engaged
or intending to engage in the business of retailing Liquid Fuels pursuant to DC
No. 2017-11-0011 or “Revised Retail Rules”

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in retailing of Liquid Fuels in areas
Who May Avail: declared as under a state of calamity/emergency and where no
retail outlet can serve as a result of calamity/emergency
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
st
1. For 1 Issuance (Initial 15 days of
operation)
1.1 Filled-out and notarized
application form complete with
Provided by Applicant
the following information: (1
copy)
1.1.1
Business name, address,
telephone number, fax number
and e-mail address of the
business office;
1.1.2
Location and complete address
of the Retail Outlet; and
1.1.3
Name of dealer/retailer or
authorized representative if
partnership/corporation/cooperati
ve
2. Written notice to OIMB with
endorsement from LGU or LDRRMC (1 LGU or LDRRMC
copy)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓✙


3. Notarized Statement of Compliance to
Addendum to Rule IV of DC2017-11-
0011 or “Revised Retail Rules” by the
Engineering Procurement Construction
Engineering Procurement Construction Contractor
Contractor and dealer/owner of the
Retail Outlet supported by copy of valid
PRC ID and/or BOSH Certificate (1
copy)
4. For Extension
4.1 Justification for extension of
Provided by Applicant
operation (1 copy)
5. Endorsement from LGU or LDRRMC (1
LGU or LDRRMC
copy)
Notes:
1. Original copy of the above documents
shall be presented to OIMB for
authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall
be required indicating that the
applicant/person is authorized to
transact with DOE on behalf of the
corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of
Staff,
application to completeness of
Oil Industry
Oil Industry documents
Management
Management against checklist
Bureau
Bureau of requirement
1.2 If complete,
issuance order of
submission
(Records
Management None
Division)
1.3 If incomplete,
return to client.
2. Submission of 2.1 Official
application to Acceptance of
0.5 Working Records Officer,
Records application
Day RMD
Management
Division
2.1.1
Endorsement of

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓✓


application to
OIMB
2.2 Receipt of
application and
4.5 Working Admin Staff,
assignment to
Days OIMB-OD
respective
division
2.3 Receipt of
application and
assignment to Admin Staff,
respective OIMB
section/
personnel
2.4 Processing of Science
application and Research
preparation of Specialist,
COC Respective
Division
2.5 Review of the
Supv. SRS,
evaluation and
Respective
action on the
Division
application
2.6 Review of the
evaluation and
action on the Division Chief,
application and Respective
endorsement to None Division
Office of the
Bureau Director
2.7 Review and
endorsement of Assistant
application for Director,
Director’s OIMB-OD
approval
2.8 Review and
approval of Director,
endorsed 2 Working Days OIMB-OD
application
3 Receipt of 3.1 Release of
approved COC approved
application to Admin Staff,
respective OIMB-OD
division
3.2 Encoding of COC Admin Staff,
Respective
Division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✓✔


3.3 Release of
application to
client

3.3.1
File copy of the
application and Admin Staff,
action for Respective
safekeeping Division
3.3.2
Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✏✓✕


Issuance of Acknowledgement of Notice to Import Bioethanol
This notice shall be filed not later than seven (7) working days prior to the day
of loading of every shipment of Bioethanol imported by the Oil Industry
Participant indicating the details and submission of accompanying documents.
The OIMB shall correspondingly issue an Acknowledgement of Notice of
Bioethanol importation within seven (7) working days from receipt thereof.

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Registered downstream oil industry entities intending to import
Who May Avail:
bioethanol
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application indicating the following: (1
Provided by applicant
copy)
1.1 Company Details
1.1.1 Business name
1.1.2 Address
1.1.3 Telephone / Fax Number
Provided by applicant
1.1.4 Email Address
1.1.5 Name of Authorized
Representative/Signatory
1.2 Shipment Details
1.2.1 Product Type
1.2.2 Quantity of Cargo (in
KL/CBM/KB/bbl)
1.2.3 Supplier /Buyer & Address
1.2.4 Loadport
Provided by applicant
1.2.5 Estimated Date of Loading (ETL)
1.2.6 Estimated Date of Arrival (ETA)
1.2.7 Disport
1.2.8 Name of Vessel
1.2.9 Flag of Vessel/ Voyage Number
1.3 Estimated Price
1.3.1 FOB Price
1.3.2 Insurance Cost Provided by applicant
1.3.3 Freight Cost
2. Certified true copy of the Proforma Invoice
(1 copy)
Provided by supplier
3. Certified true copy of the Certificate of
Quality with the denaturant used and
dosage tested at load port in compliance

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✎


with the Philippine National Standards and
submitted by Refiner or Importer. (1 copy)
4. Photocopy of the Notice of Quarterly
Projected Sales of E-Gasoline for the Provided by applicant
applied quarter (1 copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application 1.1 Review of
to Oil Industry completeness of
Management documents against
Bureau checklist of
requirement
Officer of the
1.2 If complete, issue
day/Assigned
order of payment
Processor,
for fees (Treasury) None
Oil Industry
and order of
Management
submission
Bureau
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay Application 2.1 Process payment
Collecting Officer,
fee and issue Official Php 350.00
Treasury Division
Receipt
3. Submit 3.1 Official receipt of 0.5 Working Records Officer,
None
application to application Days RMD
Records 3.2 Endorse
Management application to
Division with OIMB
copy of official 3.3 Receive
receipt and application and None 4.5 Working Admin Staff
order of assign to Days OIMB-OD
submission respective division
3.4 Receive
application and
Admin Staff,
assign to
OIMB
respective section/
personnel
3.5 Process Science
application and Research
prepare Specialist,
Acknowledgement Respective
letter Division
3.6 Review, evaluate Supervising SRS,
and act on the Respective
application Division
3.7 Review, evaluate
Division Chief,
and act on the

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✏


application, and Respective
endorse to Office Division
of the Bureau
Director
3.8 Review and
Assistant
endorse
Director,
application for
OIMB-OD
Director’s approval
3.9 Review and 2 Working
Director,
approve endorsed Days
OIMB-OD
application
3.10 Release approved
Admin Staff,
application to
OIMB-OD
respective division
4 Receipt of 4.1 Release of
Acknowledgem application to client
ent Letter
4.2 File copy of the
application and Admin Staff,
action for None Respective
safekeeping Division
4.3 Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✍


Issuance of Certificate of Fuel Additive Registration
The fuel additive registration requirement is provided in two (2) laws, Section 27
of Republic Act 8749 (The Philippine Clean Air Act of 1999) and Section 12 of
Republic Act 8479 (The Downstream Oil Industry Deregulation Act of 1998), to
ensure effective and beneficial performance of the additive and will not in any
way increase emissions of any of the regulated gases.

Office or Division: Oil Industry Standards and Monitoring Division (OISMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to market / trade and use fuel additive
Who May Avail:
products
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Filled-out and notarized registration
form complete with the following Provided by Applicant (see sample template)
information: (1copy)
1.1 Company details (Business
name, address, telephone
number, email add)
1.2 Nature of business / category
(manufacturer, trader/importer/,
marketer, processor, user)
1.3 Fuel additive brand / trade name
1.4 Purpose of additive
1.5 Source / supplier / manufacturer
1.6 Packaging
1.7 Additive concentration / dosage
in the fuel
1.8 Primary chemical component /
percentage
2. Company profile with scope of
operation / activity / business plan /
investment cost / target mark Provided by Applicant
(consumer & geographical) // product
supplier (1 copy)
2.1 DTI Registration / SEC
Registration
2.2 Current Business / Mayor’s
Permit
3. Pre-Manufacturing & Pre-Importation Environmental Management Bureau –
Notice (PMPIN) Compliance Certificate Department of Environment and Natural
Resources (EMB-DENR)
4. Safety Data Sheet (SDS) Provided by Applicant

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5. Technical information / Product
Brochure (including complete product
identity, description of analytical
techniques used to detect and
Provided by Applicant / Supplier of the product
measure the additives in the fuel,
recommended range of concentration
or dosage and purpose on the use of
additive)
6. Documentary proof or evidence to
support claims / purpose / benefits of
the additive (e.g., comparison test on
Provided by Applicant / Supplier of the product
engine performance and emission test,
laboratory tests, PNS test if applicable
etc.)
NOTES:
1. Original copy of the above documents
shall be presented to OIMB for
authentication purposes
2. If the applicant is a representative of
the corporation/company; Secretary’s
Provided by Applicant
Certificate (for corporation) or
notarized Authorization Letter (for
company) shall be required indicating
that the applicant/person is authorized
to transact with DOE on behalf of the
corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness day/Assigned
Management of documents Processor,
None
Bureau against Oil Industry
checklist of Management
requirement Bureau
1.2 If complete,
issue order of
payment for
fees (Treasury)
and order of
submission
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay Application 2.1 Process Cashier,
Php 2,000.00
Fee payment and Treasury Division

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issue Official
Receipt
3. Submit of 3.1 Official receipt of
application to application
Records
Management 0.5 Working Records Officer,
Division with copy Days RMD
of official receipt
and order of
submission
3.2 Endorse
application to
OIMB
3.3 Receive
application and
Admin Staff,
assign to
OIMB-OD
respective
division
3.4 Receive
application and
assign to Admin Staff,
respective OISMD
section/
personnel
3.5 Process
Science
application and
Research
prepare SEC
Specialist,
Endorsement
OISMD
letter 4.5 Working
3.6 Additional Days
None
information may
be requested
for further
evaluation
3.7 Review,
evaluate and Supervising SRS,
act on the OISMD
application
3.8 Review,
evaluate and
act on the
Division Chief,
application, and
OISMD
endorse to
Office of the
Bureau Director
3.9 Review and
Assistant
endorse
3 Working Days Director,
application to
OIMB-OD
Director

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✘


3.10 Approval of
Director,
CFAR and letter
OIMB-OD
of registration
3.11 Endorse
approve CFAR
and letter of Office of the
registration to Director
respective
division
4. Receipt of SEC 4.1 Release of
Endorsement application to
Letter and client
Acknowledgement
Letter
4.2 File copy of the
Admin Staff,
application and
OISMD
action for
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 8 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✙


Issuance of Standards Compliance Certificate (SCC) for Dealer
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all
persons engaged or intending to engage in the business of importing,
refilling, marketing, distributing, hauling/transporting, handling, storing,
retailing, selling, and/or trading of LPG pursuant to DC No.2014-01-0001
"LPG Rules"

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of distribution of
Who May Avail:
LPG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form Provided by applicant
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address, telephone /
email address;
1.1.2
Location and complete address of LPG
establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of corporation
Department of Trade and Industry (DTI) or
2. Supporting Documents (1st Issuance)
Security Exchange Commission (SEC) – provided
by applicant
2.1 Registration of Business from DTI or
SEC
2.2 Mayor’s / Business Permit LGUs for every municipality
2.3 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP) – provided by
Occupancy (for newly constructed
applicant
facility)
2.4 Supply Agreement with or Certificate Agreement with oil companies - Provided by
from brand-owner (SCC-holder) applicant
2.5 List of trained and qualified In-house trainings of Oil Companies or LPG
personnel/servicemen (Submit associations such as LPGIA and PLPGA
Certificate of Training) (Provided by applicant)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✓


2.6 Names and addresses of authorized
retailers
Provided by applicant
2.7 List of vehicles (model, make, plate
number, capacity)

3 Supporting Documents (for Renewal)


3.1 Registration of Business from DTI, if
expired or SEC Registration, if there’s DTI or SEC
an amendment
3.2 Mayor’s / Business Permit, if expired LGUs for every municipality
3.3 Supply Agreement with or Certificate
from brand-owner (SCC-holder), if Provided by applicant
expired
*Original copy of above documents must be presented for authentication process
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applications 1.1 Review of
may be filed via completeness of
walk-in, mailed documents against
to the checklist of
DOE/OBD or requirement
received at the
DOE Records
1.2 If complete,
prepare filled out
form for “Office of
the Legal Services
Officer of the
Clearance)
day/Assigned
1.3 Incomplete
Staff,
submissions shall
Oil Industry
not be accepted
Management
1.4 If mailed, applicant N/A
Bureau (OIMB)
shall be notified
accordingly by the
Division concerned
1.5 One (1) time letter
if incomplete for
the first time. If
next submission is
still incomplete,
return all submitted
documents to
applicant
2. Checking of 2.1 Assessment of the
pending cases Office of Legal Office of the
Services Legal Services
Clearance

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✔


2.2 If no pending case,
prepare
assessment for the
payment of
application fee
2.3 If with pending
case, inform the
applicant to pay
the penalties to
Treasury Division
2.4 Subject to Legal
Clearance (Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processing of Ack. of
Collecting
applicable fees payment and Notice /
Officer,
issuance of Official Engagement
Treasury
Receipt on the DOI –
Division
Php 500.00
3.2 Unpaid application SCC for LPG
shall not be Est. for 3
received years (New
Application) –
Php 3000.00
3.3 COMs does not
SCC for LPG
confirm payment /
establishmen
No OR presented;
ts for 3 years
COMS does not
(Renewal) –
confirm payment /
Php 2500.00
No OR presented
4. Submission of 4.1 Official acceptance
Records Officer,
application to of application
Records
Records
Management
Management 0.5 Working
Division
Division Day
4.2 Endorsement of
application to
OIMB-OBD
4.3 Receipt of
application and Admin Staff,
assignment to OIMB-OD
respective division 0.5 Working
N/A
4.4 Received Day
applications shall
be stamped with
both date and time

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✔✕


and a unique
control number
4.5 Official acceptance
of application for Staff,
the issuance of OIMB – Retail
SCC for LPG Market
establishments Monitoring and
4.6 Endorse Special
application to Concerns
assigned Division
processor for the (RMMSCD)
issuance of SCC
4.7 Processing of Science
application for the 8 Working Research
issuance of SCC Days Specialist,
RMMSCD
4.8 Review of the
evaluation and Supv. SRS,
action on the RMMSCD
application of SCC
4.9 Review of the
evaluation and 5 Working
action on the Days
application and Division Chief,
endorsement to RMMSCD
Office of the
Bureau Director,
SCC
4.10 Review and
endorsement of Assistant
SCC application Director,
for Director’s 5 Working OIMB-OD
approval Days
4.11 Review and
approval of SCC Director,
application OIMB-OD

5. Receipt of SCC 5.1 Release of


and approved Admin Staff,
acknowledgement application to OIMB-OD
respective division
5.2 Release of
application to client

5.3 File copy of the Admin Staff,


application and 1 Working Day
RMMSCD
action for
safekeeping

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✎


5.4 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✏


Securing Standards Compliance Certificate (SCC) for Hauler
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all persons
engaged or intending to engage in the business of importing, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing,
selling, and/or trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of transportation,
Who May Avail: distribution, and delivery of LPG in bulk, or in cylinders from one
place to another;
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form Provided by Applicant
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address, telephone
/ email address;
1.1.2
Location and complete address of
LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of
corporation
2. Supporting Documents (1st Issuance) Department of Trade and Industry (DTI) or Security
Exchange Commission (SEC) – provided by
applicant
2.1 Registration of Business from DTI
or SEC
2.2 Mayor’s / Business Permit LGUs for every municipality – provided by applicant
2.3 Conveyance Permit from the Bureau of Fire Protection (BFP) – provided by
Bureau of Fire Protection applicant
2.4 Hauling Contract Agreement from oil companies - Provided by
applicant
2.5 List of LPG trucks for the transport Provided by applicant, DOST for calibration
of bulk LPG (make/model, capacity, certificate

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✍


OR/CR, plate number and DOST
Calibration Certificate of each)
2.6 List of delivery trucks/vehicles for
the transport of LPG in cylinders
Provided by applicant
(make/model, plate number and
capacity, OR/CR)
3 Supporting Documents (for Renewal) DTI or SEC
3.1 Registration of Business from DTI, if
expired or SEC Registration, if
there’s an amendment
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired
3.3 Hauling Contract, if expired Provided by applicant
*Original copy of above documents must be presented for authentication process
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applications may 1.1 Review of Officer of the
be filed via walk- completeness day/Assigned
in, mailed to the of documents Staff,
DOE/OBD or against Oil Industry
received at the checklist of Management
DOE Records requirement Bureau (OIMB)
1.2 If complete,
prepare filled
out form for
“Office of the
Legal Services
Clearance)
1.3 Incomplete
submissions
shall not be
accepted
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned
1.5 One (1) time
letter if
incomplete for
the first time. If
next submission
is still
incomplete,
return all
submitted

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✖


documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, prepare
assessment for
the payment of
application fee
2.3 If with pending
case, inform the
applicant to pay
the penalties to
Treasury
Division
2.4 Subject to Legal
Clearance (Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processing of Ack. of
applicable fees payment and Notice /
Collecting Officer,
issuance of Engagement
Treasury Division
Official Receipt on the DOI –
Php 500.00
3.2 Unpaid SCC for LPG
application shall Est. for 3
not be received years (New
Application) –
Php 3000.00
3.3 COMs does not
confirm
SCC for LPG
payment / No
est. for 3
OR presented,
years
COMS does not
(Renewal) –
confirm
Php 2500.00
payment / No
OR presented
4. Submission of 4.1 Official
Records Officer,
application to acceptance of
N/A 0.5 Working Records
Records application
Day Management
Management
Division
Division

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✗


4.2 Endorsement of
application to
OIMB-OBD
4.1 Receipt of
application and
Admin Staff,
assignment to
OIMB-OD
respective
division
4.4 Received
applications
shall be
stamped with
both date and
time and a
unique control
number
4.5 Official
acceptance of
0.5 Working
application for
Day Staff,
the issuance of
OIMB – Retail
SCC for LPG
Market Monitoring
establishments
and Special
4.6 Endorse
Concerns
application to
Division
assigned
(RMMSCD)
processor for
the issuance of
SCC
4.7 Processing of Science
application for 8 Working Research
the issuance of Days Specialist,
SCC RMMSCD
4.8 Review of the
evaluation and
Supv. SRS,
action on the
RMMSCD
application of
SCC
4.9 Review of the
5 Working
evaluation and
Days
action on the
application and Division Chief,
endorsement to RMMSCD
Office of the
Bureau
Director, SCC
4.10 Review and
endorsement of Assistant
5 Working
SCC application Director,
Days
for Director’s OIMB-OD
approval

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✘


4.11 Review and
Director,
approval of
OIMB-OD
SCC application
5. Receipt of SCC 5.1 Release of
and approved
Admin Staff,
acknowledgement application to
OIMB-OD
respective
division
5.2 Release of
application to
client
5.3 File copy of the
application and
Admin Staff,
action for 1 Working Day
RMMSCD
safekeeping
5.4 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✙


Issuance of Standards Compliance Certificate (SCC) for
Marketer
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all
persons engaged or intending to engage in the business of importing, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing,
selling, and/or trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in sale of LPG whether in bulk or
Who May Avail:
retail, under its own name
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address, telephone
/ email address;
1.1.2
Provided by Applicant
Location and complete address of
LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of
corporation
Department of Trade and Industry (DTI) or
2. Supporting Documents (1st Issuance) Security Exchange Commission (SEC) – provided
by applicant
2.1 Registration of Business from DTI
or SEC
2.2 Registration of Brand from Intellectual Property Office – provided by
Intellectual Property Office (IPO) applicant
LGUs for every municipality – provided by
2.3 Mayor’s / Business Permit
applicant
2.4 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP) – provided by
Occupancy (for newly constructed
applicant
facility)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✓


2.5 Permit to Operate Unfired Pressure
Department of Labor and Employment (DOLE) –
Vessel from the Department of
provided by applicant
Labor and Employment (DOLE)
2.6 Supply Contract / Agreement with
SCC-holder (if without refilling Provided by applicant
facility)
2.7 List of trained and qualified In-house trainings of Oil Companies or LPG
personnel/servicemen (Submit associations such as LPGIA and PLPGA
Certificate of Training) (Provided by applicant)
2.8 Names and addresses of
Provided by applicant
dealers/authorized retailers
2.9 List of vehicles used for the LPG
business (model, make, plate Provided by applicant
number, capacity)
3 Supporting Documents (for Renewal) DTI or SEC
3.1 Registration of Business from DTI, if
expired or SEC Registration, if
there’s an amendment
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired
3.3 Supply Contract or refilling
agreement with SCC-holder (if Provided by applicant
without refilling facility), if expired
*Original copy of above documents must be presented for authentication process
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applications may 1.1 Review of Officer of the
be filed via walk-in, completeness day/Assigned
mailed to the of documents Staff,
DOE/OBD or against Oil Industry
received at the checklist of Management
DOE Records requirement Bureau (OIMB)
1.2 If complete,
prepare filled
out form for
“Office of the
Legal Services
Clearance)
1.3 Incomplete
submissions
shall not be
accepted
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✔


1.5 One (1) time
letter if
incomplete for
the first time. If
next submission
is still
incomplete,
return all
submitted
documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, prepare
assessment for
the payment of
application fee
2.3 If with pending
case, inform the
applicant to pay
the penalties to
Treasury
Division
2.4 Subject to Legal
Clearance (Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processing of Ack. of
Collecting
applicable fees payment and Notice /
Officer,
issuance of Engagement
Treasury
Official Receipt on the DOI –
Division
Php 500.00
3.2 Unpaid
application shall SCC for LPG
not be received Est. for 3
years (New
Application) –
Php 3000.00

3.3 COMs does not SCC for LPG


confirm EST. for 3
payment / No years
OR presented; (Renewal) –
COMS does not Php 2500.00

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✏✕✕


confirm
payment / No
OR presented
4. Submission of 4.1 Official
Records Officer,
application to acceptance of
Records
Records application
Management
Management 0.5 Working
Division
Division Days
4.2 Endorsement of
application to
OIMB-OBD
4.3 Receipt of
application and
Admin Staff,
assignment to
OIMB-OD
respective
division
4.4 Received
applications
shall be
stamped with
both date and
time and a
unique control
0.5 Working
number
Days
4.5 Official
acceptance of
N/A
application for Staff,
the issuance of OIMB – Retail
SCC for LPG Market
establishments Monitoring and
4.6 Endorse Special
application to Concerns
assigned Division
processor for (RMMSCD)
the issuance of
SCC
4.7 Processing of Science
application for 8 Working Research
the issuance of Days Specialist,
SCC RMMSCD
4.8 Review of the
evaluation and
Supv. SRS,
action on the
RMMSCD
application of
SCC 5 Working
4.9 Review of the Days
evaluation and
Division Chief,
action on the
RMMSCD
application and
endorsement to

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✎✎


Office of the
Bureau
Director, SCC
4.10 Review and
endorsement of Assistant
SCC application Director,
for Director’s 5 Working OIMB-OD
approval Days
4.11 Review and
Director,
approval of
OIMB-OD
SCC application
5. Receipt of SCC 5.1 Release of
and approved
Admin Staff,
acknowledgement application to
OIMB-OD
respective
division
5.2 Release of
application to
client
5.3 File copy of the
application and
Admin Staff,
action for N/A 1 Working Day
RMMSCD
safekeeping
5.4 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✎✏


Issuance of Standards Compliance Certificate (SCC) for
Refiller
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all
persons engaged or intending to engage in the business of importing, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing,
selling, and/or trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Entities intending to engage in the business of Refilling of LPG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form Provided by applicant
1.1 Filled-out and notarized application form
complete with the following information:
1.1.1
Business name, address, telephone /
email address;
1.1.2
Location and complete address of LPG
establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized representative
in case of corporation
Department of Trade and Industry (DTI) or
2. Supporting Documents (1st Issuance) Security Exchange Commission (SEC) –
provided by applicant
2.1 Registration of Business from DTI or SEC
2.2 Mayor’s / Business Permit LGUs for every municipality
2.3 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP)
Occupancy (for newly constructed facility)
2.4 Permit to Operate Unfired Pressure Vessel
Department of Labor and Employment
from the Department of Labor and
(DOLE)
Employment (DOLE)
2.5 Supply Contract / Agreement
2.6 Certification on Compliance with the
Provided by Applicant
Philippine National Standards (PNS) for
plant signed by designated
responsible/authorized officer
2.7 Plant Layout (no. of tanks, capacity, and
Provided by applicant
other facilities)

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2.8 List of trained and qualified In-house trainings of Oil Companies or LPG
personnel/servicemen (Submit Certificate associations such as LPGIA and PLPGA
of Training) (Provided by applicant)
2.9 List of Clients/Customers Provided by applicant
2.10 List of vehicles (model, make, plate
Provided by applicant
number, capacity)
3. Supporting Documents (for Renewal) DTI or SEC
3.1 Registration of Business from DTI, if
expired or SEC Registration, if there’s an
amendment
3.2 Mayor’s / Business Permit, if expired LGUs for every municipality
3.3 Supply Agreement, if expired Provided by applicant
*Original copy of above documents must be presented for authentication process
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applications may 1.1 Review of
be filed via walk-in, completeness
mailed to the of documents
DOE/OBD or against
received at the checklist of
DOE Records requirement
1.2 If complete,
prepare filled
out form for
“Office of the
Legal Services
Clearance)
1.3 Incomplete
submissions
Officer of the
shall not be
day/Assigned
accepted
Staff,
1.4 If mailed,
Oil Industry
applicant shall
Management
be notified
Bureau (OIMB)
accordingly by
the Division
concerned
1.5 One (1) time
letter if
incomplete for
the first time. If
next submission
is still
incomplete,
return all
submitted
documents to
applicant

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✎✖


2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, prepare
assessment for
the payment of
application fee
2.3 If with pending
case, inform the
applicant to pay
the penalties to
Treasury
Division
2.4 Subject to Legal
Clearance (Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processing of Ack. of
applicable fees payment and Notice /
issuance of Engagement
Official Receipt on the DOI –
Php 500.00

SCC for LPG


Est. for 3
Collecting Officer,
years (New
Treasury Division
Application) –
Php 3,000.00

SCC for LPG


Est. for 3
years
(Renewal) –
Php 2,500.00
3.2 Unpaid
application shall
not be received
3.3 COMs does not
confirm
payment / No
OR presented;
COMS does not
confirm

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payment / No
OR presented
4. Submission of 4.1 Official
Records Officer,
application to acceptance of
Records
Records application
Management
Management 0.5 Working
Division
Division Day
4.2 Endorsement of
application to
OIMB-OBD
4.3 Receipt of
application and
Admin Staff,
assignment to
OIMB-OD
respective
division
4.4 Received
applications
shall be
stamped with
both date and
time and a
unique control
0.5 Working
number
Day
4.5 Official
acceptance of
application for None
Staff,
the issuance of
OIMB – Retail
SCC for LPG
Market Monitoring
establishments
and Special
4.6 Endorse
Concerns
application to
Division
assigned
(RMMSCD)
processor for
the issuance of
SCC
4.7 Processing of Science
application for 8 Working Research
the issuance of Days Specialist,
SCC RMMSCD
4.8 Review of the
evaluation and
Supv. SRS,
action on the
RMMSCD
application of
SCC
5 Working
4.9 Review of the
Days
evaluation and
action on the Division Chief,
application and RMMSCD
endorsement to
Office of the

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Bureau
Director, SCC
4.10 Review and
endorsement of Assistant
SCC application Director,
for Director’s 5 Working OIMB-OD
approval Days
4.11 Review and
Director,
approval of
OIMB-OD
SCC application
5. Receipt of SCC 5.1 Release of
and approved
Admin Staff,
acknowledgement application to
OIMB-OD
respective
division
5.2 Release of
application to 1 Working Day
client
5.3 File copy of the
application and
Admin Staff,
action for
RMMSCD
safekeeping
5.4 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✎✙


Issuance of Standards Compliance Certificate (SCC) for
Retailer
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all persons
engaged or intending to engage in the business of importing, refilling, marketing,
distributing, hauling/transporting, handling, storing, retailing, selling, and/or
trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"
Retail Market Monitoring and Special Concerns Division
Office or Division:
(RMMSCD)
Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of selling LPG
Who May Avail:
directly to a consumer
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form Provided by applicant
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address,
telephone / email address;
1.1.2
Location and complete address of
LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case
of partnership, or authorized
representative in case of
corporation
Department of Trade and Industry (DTI) or Security
2. Supporting Documents (1st Issuance)
Exchange Commission (SEC) – provided by
applicant
2.1 Registration of Business from DTI
or SEC
2.2 Mayor’s / Business Permit LGUs for every municipality – provided by applicant
2.3 Fire Safety Inspection Certificate
Bureau of Fire Protection (BFP) – provided by
for Occupancy (for newly
applicant
constructed facility)
2.4 Supply Agreement with or
Agreement with oil companies - Provided by
Certificate from SCC-holder
applicant
(dealer/marketer)

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2.5 List of vehicles (model, make,
Provided by applicant
plate number, capacity)

3. Supporting Documents (for Renewal) DTI or SEC


3.1 Registration of Business from DTI,
if expired or SEC Registration, if
there’s an amendment
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired
3.3 Supply Agreement with or
Certificate from SCC-holder Provided by Applicant
(dealer/marketer), if expired
*Original copy of above documents must be presented for authentication process
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applications may 1.1 Review of Officer of the
be filed via walk-in, completeness day/Assigned
mailed to the of documents Staff,
DOE/OBD or against Oil Industry
received at the checklist of Management
DOE Records requirement. Bureau (OIMB)
1.2 If complete,
prepare filled
out form for
“Office of the
Legal Services
Clearance)
1.3 Incomplete
submissions
shall not be
accepted
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned
1.5 One (1) time
letter if
incomplete for
the first time. If
next submission
is still
incomplete,
return all
submitted

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✎✔


documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, prepare
assessment for
the payment of
application fee
2.3 If with pending
case, inform the
applicant to pay
the penalties to
Treasury
Division
2.4 Subject to Legal
Clearance (Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processing of Ack. of
applicable fees payment and Notice /
issuance of Engagement
Official Receipt on the DOI –
Php 500.00

SCC for LPG


Est. for 3
Collecting Officer,
years (New
Treasury Division
Application) –
Php 3000.00

SCC for LPG


Est.for 3
years
(Renewal) –
Php 2500.00
3.2 Unpaid
application shall
not be received

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✎✕


3.3 COMs does not
confirm
payment / No
OR presented,
COMS does not
confirm
payment / No
OR presented
4. Submission of 4.1 Official
application to acceptance of
0.5 Working Records Officer,
Records application
Day RMD
Management
Division
4.2 Endorsement of
application to
OIMB-OBD
4.3 Receipt of
application and
Admin Staff,
assignment to
OIMB-OD
respective
division
4.4 Received
applications
shall be
stamped with
both date and
time and a None
unique control
number 0.5 Working
4.5 Official Day Staff
acceptance of OIMB – Retail
application for Market Monitoring
the issuance of and Special
SCC for LPG Concerns
establishments Division
(RMMSCD)
4.6 Endorse
application to Officer of the
assigned day/assigned
processor for staff,
the issuance of RMMSCD
SCC
4.7 Processing of Science
application for 8 Working Research
the issuance of Days Specialist,
SCC RMMSCD

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✎


4.8 Review of the
evaluation and
Supv. SRS,
action on the
RMMSCD
application of
SCC
4.9 Review of the
evaluation and 5 Working
action on the Days
application and Division Chief,
endorsement to RMMSCD
Office of the
Bureau
Director, SCC
4.10 Review and
endorsement of Assistant
SCC application Director,
for Director’s 5 Working OIMB-OD
approval Days
4.11 Review and
Director,
approval of
OIMB-OD
SCC application
5. Receipt of SCC 5.1 Release of
and approved
Admin Staff,
acknowledgement application to
OIMB-OD
respective
division
5.2 Release of
application to
client
5.3 File copy of the
application and
Admin Staff,
action for 1 Working Day
RMMSCD
safekeeping
5.4 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✏


Issuance of Certificate of Compliance (COC) for Liquid Fuels
Retail Outlet (LFROs)
DOE-OIMB issuance of Certificate of Compliance (COC) to all persons
engaged or intending to engage in the business of retailing Liquid Fuels
pursuant to DC No. 2017-11-0011 or “Revised Retail Rules”

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of retailing of
Who May Avail:
Liquid Fuels
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application form
complete with the following information: (1 Provided by applicant
copy)
1.1.1 Business name, address, telephone
number, fax number and e-mail address of
the business office;
1.1.2 Location and complete address of the
Retail Outlet; and
1.1.3 Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. A Notice of Undertaking on liability in case of
violations committed by dealer, operator, owner or Provided by applicant
proprietor (1 copy)
Supporting Documents for 1st Issuance
3. Authenticated copy of the valid Supply Agreement
or original Supplier’s Certificate from an OIMB-
OIMB-registered distributor/ supplier
registered distributor/supplier with validity period (1
copy)
4. Notarized Statement that the facility design and
operation of the Retail Outlet is PNS-compliant
signed by the Engineering Procurement Engineering Procurement Construction
Construction Contractor and dealer/owner of the Contractor
Retail Outlet supported by copy of valid PRC ID
and/or BOSH Certificate (1 copy)
5. List of dispensing pumps/hoses and underground
storage tank/s with corresponding capacity/ies per Provided by applicant
product (1 copy)
6. Scaled lay-out plan showing the island/dispensing
Engineering Procurement Construction
pumps, underground storage tanks, cashier’s booth
Contractor
and other facilities (with measurement) (1 copy)
7. Latest photographs (in 5R size) showing: Provided by applicant

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✍


7.1 Full/front, right, and left side views of the
retail outlet
7.2 Required stickers/labels for RON, E10 and
B2, among others
7.3 Price display board
7.4 Safety and informational signs
8. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
9. Payment of fee Provided by applicant
10. Supporting Documents for Renewal
1. Filled-out and notarized application form complete
Provided by applicant
with the following information: (1 copy)
a. Business name, address, telephone
number, fax number and e-mail address of
the business office;
b. Location and complete address of the
Retail Outlet; and
c. Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. Accomplished DOE Form on Undertaking (1 copy) Provided by applicant
3. Authenticated copy of the valid Supply Agreement
or original Supplier’s Certificate from an OIMB-
OIMB-registered distributor/ supplier
registered distributor/supplier with validity period (1
copy)
4. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
5. Latest photographs (in 5R size) showing: Provided by Applicant
a. Full/front, right, and left side views of the
retail outlet
b. Required stickers/labels for RON, E10 and
B2, among others
c. Price display board
d. Safety and informational signs
6. Photocopy of previous COC
Provided by Applicant
7. Payment of Fee

8. Reportorial Requirements (Under oath; submitted


every 30th day of January)
9. Data on Purchase, Sales and Inventory in Volume Provided by applicant
(1 copy)

10. Authenticated copy of the valid Supply Agreement OIMB-registered distributor/ supplier
or original Supplier’s Certificate from an OIMB-
registered distributor/supplier with validity period (1
copy)

Notes:
1. Original copy of the above documents shall be
presented to OIMB for authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Certificate (for
corporation) or notarized Authorization Letter (for

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✖


company) shall be required indicating that the
applicant/person is authorized to transact with DOE
on behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of
Officer of the day
application to completeness of
Oil Industry
Oil Industry documents against N/A
Management
Management checklist of
Bureau
Bureau requirement
1.1.1
If complete,
provide DOE
SCC/COC
Clearance of No
Pending Case to
be filed on Legal
Services
1.1.2
If incomplete,
return to client.
2. Filing of DOE 2.1 Checking of
SCC/COC database if LFRO
Admin fine Division Chief or
Clearance of No has record of
(if Director,
Pending Case pending case
applicable) Legal Services
to Legal
Services
2.2.1
If no pending case,
note continue
processing of COC
2.2.2
If with pending
case, note hold in
abeyance
processing of COC
3. Filing of 3.1 Issuance of order
application to of payment for
Oil Industry fees (treasury) and
Management order of Staff,
None
Bureau submission OIMB
(Records
Management
Division)
4. Payment of 4.1 Processing of Ack. of
applicable fees payment and Notice –
issuance of Official Php 500.00
Collecting Officer,
Receipt
Treasury Division
Application
Fee –
Php. 3000.00

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✗


5. Submission of 5.1 Official
application to Acceptance of
0.5 Working Records Officer,
Records application
Day RMD
Management
Division
5.1.1
Endorsement of
application to
OIMB
5.2 Receipt of
application and Admin Staff,
assignment to OIMB-OD
respective division
5.3 Receipt of
application and
Staff,
assignment to 9.5 Working
OIMB
respective section/ Days
personnel
5.4 Processing of Science
application and Research
preparation of Specialist,
COC Respective
Division
5.5 Review of the
Supv. SRS,
evaluation and
Respective
action on the
Division
application None
5.6 Review of the
evaluation and 5 Working Days
action on the Division Chief,
application and Respective
endorsement to Division
Office of the
Bureau Director
5.7 Review and
Assistant
endorsement of
Director,
application for
OIMB-OD
Director’s approval
5.8 Review and Director,
approval of OIMB-OD
5 Working Days
endorsed
application
6. Receipt of 6.1 Release of Admin Staff,
approved COC approved OIMB-OD
application to
respective division
6.2 Encoding of COC Admin Staff,
6.3 Release of Respective
application to client Division
6.3.1
File copy of the
application and
action for
safekeeping

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✘


6.3.2
Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✙


Issuance of DOE Endorsement for BOI Registration of the
Downstream Oil Industry under Republic Act 8479
DOE-OIMB issuance of endorsement for Board of Investments (BOI)
Registration to fully complied entities to the Prior Notice Requirements
for Business Engagement in the Downstream Oil Industry pursuant to the
requirements of Sections 1(b)(c) & 2b of the Guidelines for Registration
and Incentives Availment of the Downstream Oil Industry under Republic
Act 8479

Office or Division: Oil Industry Competition and Monitoring Division (OICMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Fully complied entities to the Prior Notice Requirements for
Who May Avail:
Business Engagement in the Downstream Oil Industry
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Acknowledgement Letter for the
Compliance of Prior Notice Requirement for
Business Engagement in the Downstream OIMB/COR#002-NTEB
Oil Industry (1 copy)
2. Written Request for Endorsement (1 copy) Annex A
3. Detailed description of the project to be
registered, indicating the timeframe, and
target date of operation (1 copy)
Applicant
4. Investment plan indicating the project cost
and the list of facilities/ equipment for which
incentives may be availed of
Notes:
1. Original copy of the above documents shall
be presented to OIMB for authentication
purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Applicant
Certificate (for corporation) or notarized
Authorization Letter (for company) shall be
required indicating that the applicant/person
is authorized to transact with DOE on
behalf of the corporation/company. (1 copy)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✓


FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE

1. File application to 1.1 Review of Officer of the


Oil Industry completeness of day/Assigned
Management documents against Processor,
None
Bureau checklist of Oil Industry
requirement. Management
Bureau
1.2 If complete, issue
Order of Payment
for fees (Treasury)
and Order of
Submission
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay Application 2.1 Process payment Collecting
fees and issue Official Officer,
Php 1,000.00
Receipt Treasury
Division
3. Submit of 3.1 Official receipt of
application to application
Records
Records 0.5 Working
Officer,
Management 3.2 Endorse Days
RMD
Division with copy application to
of official receipt OIMB
and order of 3.3 Receive
submission application and Admin Staff,
assign to OIMB-OD
respective division
3.4 Receive
application and
None Admin Staff,
assign to
OICMD
respective section/
personnel
3.5 Evaluate / process 14.5 Working
the application and Days
preparation of
Memorandum of Science
Approval (MOA), Research
Endorsement Specialist,
Certificate (EC) to Respective
BOI and Division
Acknowledgement
letter to proponent/
applicant

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✔


3.6 Require applicant
to submit
additional data/
information in
support to the
DOE Endorsement
for BOI
Registration
processing

Notes:

(Waiting time for


SRS,
the additional
Respective
requirement
Division
submission shall
not be an added
time to the
processing days of
the DOI
Registration
application)

Notification via
mail or e-mail or
phone call) is
within three (3)
days.
3.7 Review MOA, EC,
Acknowledgement
Letter and
recommend Supv. SRS,
approval for the Respective
issuance of MOA, Division
EC and
Acknowledgement
letter
3.8 Review MOA, EC,
Acknowledgement
Letter and
recommend Division Chief,
approval for the Respective
issuance of MOA, Division
EC and
Acknowledgement
letter
3.9 Review MOA, EC, 5 Working
Acknowledgement days Assistant
Letter and Director,
recommend OIMB-OD
approval for the

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✏✕


issuance of MOA,
EC and
Acknowledgement
letter
3.10
Approve the MOA,
Director,
EC &
OIMB-OD
Acknowledgement
letter
3.11
Release the
approved MOA, Admin Staff,
EC & OIMB-OD
Acknowledgement
letter to OICMD
4 Receipt of signed 4.1 Release the None
Acknowledgement application to client
Letter
4.2 File copy of the
application and Admin Staff,
action for Respective
safekeeping Division
4.3 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✍✎


Issuance of DOE Endorsement for BOI Registration of the
Downstream Oil Industry under Republic Act 8479 (For
submitted applications via e-mail)
DOE-OIMB issuance of endorsement for Board of Investments (BOI)
Registration to fully complied entities to the Prior Notice Requirements for
Business Engagement in the Downstream Oil Industry pursuant to the
requirements of Sections 1(b)(c) & 2b of the Guidelines for Registration
and Incentives Availment of the Downstream Oil Industry under Republic
Act 8479

Office or Division: Oil Industry Competition and Monitoring Division (OICMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Fully complied entities to the Prior Notice Requirements for
Who May Avail:
Business Engagement in the Downstream Oil Industry
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Acknowledgement Letter for the Compliance
of Prior Notice Requirement for Business
Engagement in the Downstream Oil Industry OIMB/COR#002-NTEB
(1 copy)
2. Written Request for Endorsement (1 copy) Annex A
3. Detailed description of the project to be
registered, indicating the timeframe, and target
date of operation (1 copy)
Applicant
4. Investment plan indicating the project cost and
the list of facilities/ equipment for which
incentives may be availed of
Notes:
1. Original copy of the above documents shall be
presented to OIMB for authentication purposes

2. If the applicant is a representative of the


corporation/company; Secretary’s Certificate Applicant
(for corporation) or notarized Authorization
Letter (for company) shall be required
indicating that the applicant/person is
authorized to transact with DOE on behalf of
the corporation/company. (1 copy)

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE

1. Send application via 1.1 Receive/ confirm


email to Oil Industry receipt via email of
Management documents against
Bureau- Oil Industry checklist of
Competition and requirements Supervising
Monitoring Division- Science
Oil Demand & Research
Market Competition None Specialist
Monitoring Section OICMD-
(OIMB-OICMD- ODMCMS
ODMCMS) at:
rescandor@doe.gov
.ph and/or oicmd-
demand@doe.gov.p
h
1.2 Assign to
processor for
review of
completeness of
documents against
checklist of
requirement.
1.2 If complete, inform
client via email to
submit copy of
validated landbank
deposit slip or
screenshot of
online-bank
transfer for the Assigned
payment of Processor
application fee OICMD-
(Notification via e- ODMCMS
mail is within three
(3) days of receipt
of application)
1.3 If incomplete,
Inform client via
email on the
documents for
submission, or
Schedule a virtual
meeting with client
to discuss the
checklist of
requirements
(Notification via e-

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mail is within three
(3) days of receipt
of application); and
write an
Acknowledgement
letter to client to be
signed by the
Bureau Director on
the pending
documents for
submission;
2. Pay Application Fee 2.1 Secure copy of
validated
Php
Landbank deposit 1,000.00
Client
slip/ copy of online
bank transfer
3. Submit application 3.1 Official receipt of
via email with copy application and
of proof of payment inform client on Supervising
of application fee at: when to expect the Science
rescandor@doe.gov availability of the Research
.ph and/or oicmd- signed documents Specialist
demand@doe.gov.p OICMD-
h 3.2 Receive application ODMCMS
and assign to
processor
3.3 Evaluation/
processing of
application and
preparation of
Science
Memorandum of
None 15 Working Research
Approval (MOA),
Days Specialist
Endorsement
OICMD-
Certificate (EC) to
ODMCMS
BOI and
Acknowledgement
letter to proponent/
applicant
3.4 Review MOA, EC,
Acknowledgement
Supervising
Letter and
Science
recommend
Research
approval for the
Specialist,
issuance of MOA,
OICMD-
EC and
ODMCMS
Acknowledgement
letter

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3.5 Review MOA, EC,
Acknowledgement
Letter and
recommend Division Chief
approval for the Respective
issuance of MOA, OICMD
EC and
Acknowledgement
letter
3.6 Review MOA, EC,
Acknowledgement
Letter and Assistant
recommend Director
approval for the Office of the
issuance of MOA, Bureau
EC and Director
Acknowledgement
letter
5 Working
3.7 Approval of MOA, Days Director,
EC & Office of the
Acknowledgement Bureau
letter Director
3.8 Release of
approved MOA, Admin Staff,
EC & Office of the
Acknowledgement Bureau
letter to OICMD Director

4. Receipt of signed 4.1 Inform client that None


Acknowledgement original copies are
Letter and copy of available for pick-
Endorsement up in OIMB-
Certificate OICMD and
provide scanned
copy of signed
documents and
customer feedback
form via email
(Notification is Admin Staff,
within three (3) OICMD
days after receipt
from Office of the
Bureau Director of
the signed
documents)

4.2 File copy of the


application and
action for
safekeeping

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4.3 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

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Issuance of Certificate of Non-Coverage (CNC) for Storage and
Dispensing Liquid Fuels for Own-Use Operation
DOE-OIMB issuance of Certificate of Non-coverage (CNC) to all persons
engaged for own-use operation

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Highly Technical Transaction
Type of Transaction: Governmnet-2-Business
Entities intending to engage in own-use operation which
Who May Avail:
refers to the operation of a motor vehicle fleet
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. OIMB/FO duly acknowledged format letter-
request containing the following Provided by Applicant
information: (1 copy)
1.1 Business name, address, telephone
number, fax number and e-mail
address of the business office;
1.2 Location and complete address of the
establishment; and
1.3 Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. Feasibility Study, indicating the number and
capacity of storage tanks, number of
Provided by Applicant
vehicles and financial viability of putting
such establishment, among others (1 copy)
3. Valid Membership Agreement of the fleet (1
Provided by Applicant
copy)
4. Authenticated copy of the valid Supply
Agreement or original Supplier’s Certificate
OIMB-registered distributor/ supplier
from an OIMB-registered distributor/supplier
(1 copy)
5. LTO/LTFRB/LGU documents confirming the
LGU
fleet of vehicles
6. Memorandum of Agreement with the fleet
operator accepting the following obligations
if the applicant is the facility provider Provided by applicant
containing, among others, the following
provisions:
6.1 To submit the above documentary
requirements for and in-behalf of the
fleet operator
6.7 To operate the facility to exclusively
serve the fleet

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6.8 To execute the Notarized affidavit of
undertaking for and in-behalf of the
fleet operator
7. List of dispensing pumps/hoses and
underground storage tank/s with
Provided by applicant
corresponding capacity/ies per product (1
copy)
8. Scaled lay-out plan showing the
island/dispensing pumps, underground
Engineering Procurement Construction Contractor
storage tanks, cashier’s booth and other
facilities (with measurement) (1 copy)
9. Accomplished DOE Form on Undertaking
Provided by applicant
(1 copy)
10. Latest photographs (in 5R size) showing: Provided by applicant
10.1
Full/front, right, and left side views of
the retail outlet
10.2
Required stickers/labels for RON,
E10 and B2, among others
10.3
Price display board
10.4
Safety and informational signs
11. DOE SCC/COC Clearance of No Pending
Legal Services
Case (1 copy)
Provided by
12. Payment of fee
Applicant
Notes:
1. Original copy of the above documents shall
be presented to OIMB for authentication
purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall be
required indicating that the applicant/person
is authorized to transact with DOE on
behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of
Staff,
application to completeness of
Oil Industry
Oil Industry documents against None
Management
Management checklist of
Bureau
Bureau requirement
2. Filing of DOE 2.1 Checking of database Admin. Division Chief or
SCC/COC if LFRO has record of Fine, if Director,
Clearance of pending case applicable Legal Services

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No Pending
Case to Legal
Services
2.1.1
If no pending case,
note continue
processing of COC
2.1.2
If with pending case,
note hold in abeyance
processing of COC
3. Filing of 3.1 Issuance of order of
application to payment for fees
Staff,
Oil Industry (treasury) and order
Oil Industry
Management of submission None
Management
Bureau (Records
Bureau
Management
Division)
4. Payment of 4.1 Processing of
Ack. of
Applicable payment and Collecting Officer,
Notice –
fees issuance of Official Treasury
Php 500.00
Receipt
5. Submission of 5.1 Official Acceptance of
application to application
0.5 Working Records Officer,
Records
Day RMD
Management
Division
5.1.1
Endorsement of
application to OIMB
5.2 Receipt of application
Admin Staff,
and assignment to None
OIMB-OD
respective division
5.3 Receipt of application
and assignment to Admin Staff,
respective section/ 9.5 Working OIMB
personnel Days
5.4 Processing of Science
application and Research
preparation of CNC Specialist,
Respective
Division
5.5 Review of the Supv. SRS,
evaluation and action Respective
on the application Division
None
5.6 Review of the 5 Working Days
Division Chief,
evaluation and action
Respective
on the application and
Division
endorsement to

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Office of the Bureau
Director
5.7 Review and
Assistant
endorsement of
Director,
application for
OIMB-OD
Director’s approval
5.8 Review and approval
5 Working Days Director,
of endorsed
OIMB-OD
application
6. Receipt of CNC 6.1 Release of approved
Admin Staff,
application to
OIMB-OD
respective division
6.2 Encoding of CNC
6.3 Release of
application to client
6.3.1
File copy of the Admin Staff,
application and action Respective
for safekeeping Division
6.3.2
Provide copy to
Records
Management Division
Total Number of Days 20 Working Days

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Issuance of Notice to Proceed (NTP) for Downstream Natural Gas
Facilities
The permit to authorize the acquisition of permits/clearance from other
government agencies and financial closing related to the proposed
Downstream Natural Gas Facilities.

Office or Division: Natural Gas Management Division (NGMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to develop Downstream Natural Gas
Who May Avail:
Facilities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Legal Documentation
1.1 Duly filled-out covering information sheet showing a
Annex A-2 of DC No. 2017-11-
brief profile of the Applicant (Annex A-2 of DC No.
0012
2017-11-0012);
1.2 Certified true copies of the Securities and Exchange
Commission (SEC) Certificate of Registration,
Articles of Incorporation and By-Laws, and latest
Securities and Exchange
Certificate of Amendment, if applicable; or their
Commission (SEC)
foreign equivalents. The corporate purpose of the
Applicant shall include the authority to construct and
operate Downstream Natural Gas Facilities;
1.3 Certified true copy of the updated General
Information Sheet (GIS), or their foreign equivalent,
Securities and Exchange
and stamped-received by the Securities and
Commission (SEC)
Exchange Commission (SEC) within twelve (12)
months from date of the filing of application; and
1.4 Original Copy of the Secretary’s Certificate showing
authority of the Applicant’s representative to apply,
Provided by Applicant
negotiate, sign and execute documents in relation to
the application.
2. Technical Documentation
2.1 Applicant Profile
2.1.1
The Applicant shall submit a duly notarized
description of its own, or if necessary, including Provided by Applicant
that of the chosen member/s of the Applicant
Group, experience and technical capability
relevant to carrying out the Project, specifically:

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2.1.2
A summary of the company profile, business
direction, strategy and major accomplishments in
the downstream Natural Gas Industry;
2.1.3
A summary and description of all gas-related
projects completed and pending, if any, for at least
the past three (3) years preceding the date of the
application including the assessment of the
performance of their construction, operation and
economic feasibilities;
2.1.4
Description of the qualifications and experience of
key management, professional and technical
personnel in the Downstream Natural Gas Facility
construction and operation;
2.1.5
Disclosure of any pending or determined with
finality major safety or environmental enforcement
actions by relevant authorities;
2.1.6
If Applicant Group's technical capability will be
used, the Secretary's certificate of the chosen
member/s confirming a board resolution
authorizing the commitment of the identified
technical capability to the proposed Project;
2.1.7
Other information that the Applicant may deem
necessary to support its application or as maybe
required by the C-REC.
Provided by Applicant
2.3 Construction Plans and Designs
2.3.1
General Project Description;
2.3.2
Locational zoning clearance subject to the local
government zoning ordinance;
2.3.3
Quantitative risk assessment report for safe
distance requirements;
2.3.4
Environmental (land, air, water and people) impact
identification, prevention and mitigation
assessment report of the proposed infrastructure
and processes on the proposed site consistent with
the Philippine Environmental Impact Statement
System Law (EISS) and its implementing rules;
2.3.5
Geologic, Oceanographic, Seismic, Atmospheric,
and Security hazard identification, prevention and
mitigation assessment report;

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2.3.6 Provided by Applicant
Distribution Impact Study (DIS) and Distribution
Asset Study (DAS) or embedded power plant
construction plan for power supply requirement;
2.3.7
Front End Engineering Design (FEED) and
detailed building and equipment plans and designs
(as developed during FEED and together with
evidence of completion of the FEED stage) and
their corresponding work program and budget;
2.3.7.1
Conceptual plans and designs of buildings, other
facilities and equipment, with descriptions and flow
diagram of their construction and installation
processes including the integrity and safety
engineering methods and technology applied with
due consideration of the results of the
assessments made from items guidelines 2.a to 2.f
above;
2.3.7.2
Summary list with sufficient description of the
Philippine or Internationally accepted codes and
standards specifically used as basis on the
formulation of the plans and designs for the
construction of buildings and other facilities and the
installation of equipment including the materials
used therein;
2.3.7.3
Planned Construction Schedule;
2.3.7.4
Plot Plans and list of key buildings, other facilities,
equipment, access roads, safety zones and
distances;
2.3.7.5
Manpower and construction equipment
requirements;
2.3.7.6
Management of change system;
2.3.7.7
Maintenance of records system;
2.3.8
Third party quality assurance program validation
2.3.8.1
Safety and Quality Assurance Certifications of the
plans and designs of the buildings, other facilities
and installed equipment;
2.3.8.2
Safety and Quality Assurance Certifications of the
material used on the construction, facilities and
equipment; and

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2.3.8.3 Provided by Applicant
Safety and Quality Assurance Certifications of the
applied engineering and technology for the
construction, installation and operation of the
buildings, facilities and equipment;
2.3.9
A summary of the execution plan for the
establishment of a professional project
management team for construction, installation,
testing and commissioning;
2.3.10
A summary report prepared by the Applicant on
other Government agencies’ permitting
requirements before construction and before
operation; and
2.3.11
Other relevant studies or assessment reports that
the Applicant may deem necessary to support its
application.
2.4 Health, Safety, Security and Environment (HSSE)
Assessment and Management Plan
(Construction and Equipment Installation
Phase)
2.4.1 Provided by Applicant
Submission of HSSE management systems,
management and employee structure, manpower
complement, qualification and competency /
training development program and mitigation plans
to address the risks at ALARP levels in the
following areas:
2.4.1.1
Environmental Risk Assessment and Management
Plan
2.4.1.2
Occupational Health and Safety Risk Assessment
and Management Plan
2.4.1.3
Facility Security Risk Assessment and
Management Plan
2.4.1.4
Disaster/ Emergency Preparedness and Response
Plan
2.4.1.5
Other areas of concern that the Operator may
deem necessary.
2.5 Financial Documentation
2.5.1 Provided by Applicant
Economic/Financial Feasibility Report with clear
demonstration of the projected revenue versus the

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costs and other relevant factors associated with the
project;
2.5.2
Financial Closing Methodology Report covering the
entire proposed work program and budget with
clear demonstration of ability to meet funding
requirements;
2.6 Supporting Documents:
2.6.1 Provided by Applicant
Certified executed copies, which may be redacted
for confidentiality reasons, of all key binding
agreements required for the development of the
project, including but not limited to:
2.6.1.1
Engineering, Procurement and Construction (EPC)
agreements;
2.6.1.2
LNG supply agreements of Operators and/or
terminal user(s);
2.6.1.3
Gas sales agreements by Operator and/or terminal
users with power or non-power customers;
2.6.2
Certified true copy of Applicant’s tax clearance
certificate from the respective tax regulating
Government Agency for the immediate preceding
year from year of application as required by the
Philippine Executive Order No. 398;
2.6.3
For corporations existing for more than two (2)
years at the time of filing of application:
2.6.3.1
Certified true copy of the Annual Report or Audited
Financial Statements (FS) for the last two (2) years
from the date of the Application and Original copy
of the latest Unaudited FS duly signed by the
responsible official such as the President and/or
Chief Finance Officer;
2.6.3.2
Original copy of the Projected Cash Flow
Statement covering the cash availability for the
entire construction and expansion or modification,
if applicable; and
2.6.3.3 Provided by Applicant
Proof of ability to raise its equity share earmarked
for the project through any or a combination of the
following:
2.6.3.3.1
Original copy of the Bank Certification to

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substantiate the cash balance as of 10 business
days prior to the date of application; and
2.6.3.3.2
Credit lines available;
2.6.4
For newly-organized corporations existing for less
than two (2) years at the time of filing of application:
2.6.4.1
Certified true copy of the Annual Report or Audited
Financial Statements (FS) or Original copy of the
latest Unaudited FS duly signed by the responsible
official such as the President and/or Chief Finance
Officer;
2.6.4.2
Original copy of the Projected Cash Flow
Statement covering the cash availability for the
entire construction and expansion or modification,
if applicable; and
2.6.4.3
Proof of ability to raise its equity share earmarked
for the project through any or a combination of the
following:
2.6.4.3.1
Original copy of the Bank Certification to
substantiate the cash balance as of 10 business
days prior to the date of application; and
2.6.4.3.2
Credit lines available;
2.6.5
Applicants with insufficient ability to raise equity
share for the proposed Project may seek
earmarked fund guarantee from the chosen
member/s of the Applicant Group but shall be
limited to corresponding participating interest and
shall submit the following:
2.6.5.1
Certified true copy of the shareholders or Parent
Company's financial documents per 3.a to 3.c and
4.a to 4.b, as applicable; and
2.6.5.2 Provided by applicant
Secretary’s certificate confirming board resolution
authorizing the contribution to the funding of the equity
share corresponding to its participating interest.
Notes:
1. A foreign-registered Applicant shall submit its legal, Provided by Applicant
technical and financial documents in English language and
duly authenticated by its embassy which has operational
coverage of the Philippines;
2. The application must be both in paper, with two (2)
complete sets of legal, technical, and financial documents,

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and digital (USB Drive in PDF format). Recommended
format is the use of the Times New Roman at 12 font and
in single line spacing, figures in A4 size and maps at an
appropriate scale;
3. Original copy of the above documents shall be presented
to OIMB for authentication purposes.
4. If the applicant is a representative of the
corporation/company; Secretary’s Certificate (for
corporation) or notarized Authorization Letter (for
company) shall be required indicating that the
applicant/person is authorized to transact with DOE on
behalf of the corporation/company.

FEES TO BE PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. File 1.1 Review of Officer of the
application to completeness of day/Assigned
Oil Industry documents Processor,
None
Management against checklist Oil Industry
Bureau of requirement Management
Bureau
1.2 If complete, issue
order of payment
for fees
(Treasury) and
order of
submission
(Records
Management
Division)
1.3 If incomplete,
return to client
2. Pay applicable 2.1 Process payment
(To be Collecting Officer,
fees and issue Official
announced) Treasury Division
Receipt
3. Submit of 3.1 Official receipt of
application to application
Records
Management
Records Officer,
Division with 0.5 Working Day
RMD
copy of official
receipt and
None
order of
submission
3.1.1
Endorse
application to
OIMB
3.2 Receive 7.5 Working Admin Staff,
application and Days OIMB-OD

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assign to
respective
division
3.3 Receive
application and
assign to Admin Staff,
respective OIMB
section/
personnel
3.4 Process Science
application and Research
prepare Notice to Specialist,
Proceed (NTP) Respective
Division
3.5 Review, evaluate Supv. SRS,
and act on the Respective
application Division
3.6 Review, evaluate
and act on the
Division Chief,
application, and
Respective
endorse to Office
Division
of the Bureau
Director
3.7 Review and
endorse Assistant
application for Director,
Director’s OIMB-OD
approval
3.8 Review and
endorse
application for Director,
Assistant OIMB-OD
Secretary’s
approval
3.9 Review and
Supervising
endorse
7 Working Days Assistant
application for
Secretary
Undersecretary’s
approval None
3.10 Review and
endorse
Supervising
application for
Undersecretary
Secretary’s
approval
3.11 Review and
Office of the
approved the
5 Working Days Secretary
endorse
(OSEC)
application
3.12 Release Admin Staff,
approved OIMB-OD

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application to
respective
division
4 Receipt of 4.1 Release of
Notice to application to
Proceed client
(NTP)
4.2 File copy of the
Admin Staff,
application and
Respective
action for
Division
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

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Issuance of Certificate of Compliance (COC) for Marine Retail
Outlet (MROs)
DOE-OIMB issuance of Certificate of Compliance (COC) to all persons engaged
or intending to engage in the business of retailing Liquid Fuels pursuant to DC
No. 2017-11-0011 or “Revised Retail Rules”

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of retailing of Liquid
Who May Avail: Fuels which is constructed near the shoreline and intended
exclusively to serve the fuel requirements of marine vessels
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application form
Provided by Applicant
complete with the following information: (1 copy)
1.1.1
Business name, address, telephone number,
fax number and e-mail address of the business
office;
1.1.2
Location and complete address of the Retail
Outlet; and
1.1.3
Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. A Notice of Undertaking on liability in case of
violations committed by dealer, operator, owner or Provided by Applicant
proprietor (1 copy)
3. Supporting Documents for 1st Issuance
3.1 Authenticated copy of the valid Supply
Agreement or original Supplier’s Certificate from
OIMB-registered distributor/ supplier
an OIMB-registered distributor/supplier with
validity period (1 copy)
3.2 Notarized certification that the materials and
technology can withstand sea water or corrosive
atmosphere and actions of waves on the issued
Engineering Procurement
by the Engineering Procurement Construction
Construction Contractor
Contractor and dealer/owner of the Retail Outlet
supported by copy of valid PRC ID and/or
BOSH Certificate (1 copy)

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3.3 Manufacturer’s safety certification on the
Manufacturer
storage tank (1 copy)
3.4 List of dispensing pumps/hoses and
underground storage tank/s with corresponding Provided by Applicant
capacity/ies per product (1 copy)
3.5 Scaled lay-out plan showing the
island/dispensing pumps, underground storage Engineering Procurement
tanks, cashier’s booth and other facilities (with Construction Contractor
measurement) (1 copy)
4. Latest photographs (in 5R size) showing: Provided by Applicant
4.1 Full/front, right, and left side views of the retail
outlet
4.2 Required stickers/labels for RON, E10 and B2,
among others
4.3 Price display board
4.4 Safety and informational signs
5. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
6. Payment of fee Provided by applicant
7. Supporting Documents for Renewal
7.1 Filled-out and notarized application form
Provided by applicant
complete with the following information: (1 copy)
7.1.1
Business name, address, telephone number,
fax number and e-mail address of the business
office;
1.1.1
Location and complete address of the Retail
Outlet; and
1.1.2
Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
8. Accomplished DOE Form on Undertaking (1 copy) Provided by Applicant
9. Authenticated copy of the valid Supply Agreement or
original Supplier’s Certificate from an OIMB-registered OIMB-registered distributor / supplier
distributor/supplier with validity period (1 copy)
10. DOE SCC/COC Clearance of No Pending Case (1 Legal Services
copy)

11. Latest photographs (in 5R size) showing: Provided by Applicant


11.1 Full/front, right, and left side views of the retail
outlet
11.2 Required stickers/labels for RON, E10 and B2,
among others
11.3 Price display board
11.4 Safety and informational signs
12. Photocopy of previous COC Provided by Applicant
13. Payment of Fee

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14. Reportorial Requirements (Under oath; submitted
every 30th day of January)
14.1 Data on Purchase, Sales and Inventory in Provided by Applicant
Volume (1 copy)
14.2 Authenticated copy of the valid Supply
Agreement or original Supplier’s Certificate
OIMB-registered distributor/ supplier
from an OIMB-registered distributor/supplier
with validity period (1 copy)
Notes:
1. Original copy of the above documents shall be
presented to OIMB for authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Certificate (for
corporation) or notarized Authorization Letter (for
company) shall be required indicating that the
applicant/person is authorized to transact with DOE
on behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of
Staff,
application to completeness of
Oil Industry
Oil Industry documents None
Management
Management against checklist
Bureau
Bureau of requirement
1.2 If complete,
provide DOE
SCC/COC
Clearance of No
Pending Case to
be filed on Legal
Services
1.3 If incomplete,
return to client.
2. Filing of DOE 2.1 Checking of
SCC/COC database if LFRO
Admin. Division Chief or
Clearance of has record of
Fine, if Director,
No Pending pending case
applicable Legal Services
Case to Legal
Services
2.1.1
If no pending
case, note
continue
processing of
COC
2.1.2
If with pending
case, note hold in
abeyance

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗✏


processing of
COC
3. Filing of 3.1 Issuance of order
application to of payment for
Oil Industry fees (treasury) Staff,
Management and order of Oil Industry
N/A
Bureau submission Management
(Records Bureau
Management
Division)
4. Payment of 4.1 Processing of Ack. of
Applicable payment and Notice –
fees issuance of Php 500.00
Collecting Officer,
Official Receipt
Treasury Division
Application
Fee – Php.
3000.00
5. Submission of 5.1 Official
application to Acceptance of
Records Officer,
Records application 0.5 Working Day
RMD
Management
Division
5.1.1
Endorsement of
application to
OIMB
5.2 Receipt of
application and
Admin Staff,
assignment to 9.5 Working Days
OIMB-OD
respective
division
5.3 Receipt of
application and
None
assignment to Admin Staff,
respective OIMB
section/
personnel
5.4 Processing of Science
application and Research
preparation of Specialist,
COC Respective
Division
5.5 Review of the
Supv. SRS,
evaluation and
Respective
action on the
Division
application
5 Working Days
5.6 Review of the
Division Chief,
evaluation and
Respective
action on the
Division
application and

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✍✗✍


endorsement to
Office of the
Bureau Director
5.7 Review and
endorsement of Assistant
application for Director,
Director’s OIMB-OD
approval
5.8 Review and
approval of Director,
5 Working Days
endorsed OIMB-OD
application
6 Receipt of 6.1 Release of
approved approved
Admin Staff,
COC application to
OIMB-OD
respective
division
6.2 Encoding of COC Admin Staff,
Respective
Division
6.3 Release of
application to
client
6.3.1
File copy of the
application and
Admin Staff,
action for
Respective
safekeeping
Division
6.3.2
Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗✖


Issuance of Permit to Construct, Expand, Rehabilitate and
Modify (PCERM) for Downstream Natural Gas Facilities
The permit to authorize the construction, expansion, rehabilitation, and
modification of the proposed Downstream Natural Gas Facilities.
Oil Industry Management Bureau-Natural Gas Management
Office or Division:
Division
Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to construct, expand, rehabilitate, and modify
Who May Avail:
Downstream Natural Gas Facilities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Permits
1.1 Environmental Compliance
Certificate (ECC) from the Department of Environment and Natural Resources
Department of Environment and (DENR)
Natural Resources (DENR);
1.2 Endorsement and Permits from the
Local Government Unit (LGU), where the facility is
Local Government Unit (LGU),
located.
where the facility is located;
1.3 Certificate of Pre-Condition (CP)
from the National Commission on National Commission on Indigenous Peoples
Indigenous Peoples (NCIP), if (NCIP)
applicable;
1.4 Land Conversion Clearance from the
Department of Agriculture (DA), if Department of Agriculture (DA)
applicable;
1.5 Registration with the Department of
Department of Labor and Employment (DOLE)
Labor and Employment (DOLE);
1.6 Registration with the Bureau of
Internal Revenue (BIR), Philippine Bureau of Internal Revenue (BIR), Philippine
Health Insurance Corporation Health Insurance Corporation (PhilHealth), HDMF-
(PhilHealth), HDMF-Pag-ibig, and Pag-ibig, and Social Security System Corporation
Social Security System Corporation (SSS)
(SSS); and
1.7 Other permits as maybe required by
law or rules in order to commence Provided by Applicant
construction.
2. Submission of Proof of Financial
Provided by Applicant
Closing
Notes:

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗✗


1. A foreign-registered Applicant shall submit
its legal, technical and financial documents
in English language and duly
authenticated by its embassy which has
operational coverage of the Philippines;
2. The application must be both in paper, with
Provided by Applicant
two (2) complete sets of legal, technical,
and financial documents, and digital (USB
Drive in PDF format). Recommended
format is the use of the Times New Roman
at 12 font and in single line spacing, figures
in A4 size and maps at an appropriate
scale;
3. Original copy of the above documents
shall be presented to OIMB for
authentication purposes; and
4. If the applicant is a representative of the
corporation/company; Secretary’s
Provided by Applicant
Certificate (for corporation) or notarized
Authorization Letter (for company) shall be
required indicating that the
applicant/person is authorized to transact
with DOE on behalf of the
corporation/company.
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. File application 1.1 Review of Officer of the
to Oil Industry completeness of day/Assigned
Management documents against Processor,
None
Bureau checklist of Oil Industry
requirements. Management
Bureau
1.2 If complete, issue
order of payment
for fees (Treasury)
and order of
submission
(Records
Management
Division)
1.3 If incomplete, return
to client.
2. Pay Applicable 2.1 Process payment Pipeline
Fees and issue Official system - Php
Receipt 10.00 per Collecting Officer,
meter of Treasury Division
pipeline

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗✘


LNG
Terminal and
related
facilities -
Php 113,000.00
per proj. app.
3. Submit of 3.1 Official receipt of
application to application
Records
Management
0.5 Working Records Officer,
Division with
Day RMD
copy of official
receipt and
order of
submission
3.1.1
Endorse
application to
OIMB
3.2 Receive
application and Admin Staff,
assign to OIMB-OD
respective division
3.3 Receive
application and
Admin Staff,
assign to
None OIMB
respective section/
personnel
3.4 Process
Science
application and
Research
prepare Permit to
Specialist,
Construct, Expand,
7.5 Working Respective
Rehabilitate and
Days Division
Modify (PCERM)
3.5 Review, evaluate Supv. SRS,
and act on the Respective
application Division
3.6 Review, evaluate
and act on the
Division Chief,
application, and
Respective
endorse to Office
Division
of the Bureau
Director
3.7 Review and
Assistant
endorse
Director,
application for
OIMB-OD
Director’s approval

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗✙


3.8 Review and
endorse
application for Director,
Assistant OIMB-OD
Secretary’s
approval
3.9 Review and Supervising
endorse
Assistant
application for
Secretary
Undersecretary’s
7 Working
approval
days
3.10 Review and
endorse
Supervising
application for
Undersecretary
Secretary’s
approval
3.11 Review and Office of the
approved the
Secretary
endorse
(OSEC)
application
3.12 Release approved Admin Staff,
application to
OIMB-OD
respective division 5 Working
4. Receipt of 4.1 Release of days
Permit to application to client
Construct, Admin Staff,
Expand, Respective
Rehabilitate and Division
Modify
None
(PCERM)
4.2 File copy of the
application and
action for
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗✓


Issuance of Permit to Operate and Maintain (POM) for
Downstream Natural Gas Facilities
The permit to authorize the operation and maintenance of the proposed
Downstream Natural Gas Facilities.

Office or Division: Natural Gas Management Division (NGMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to operate and maintain Downstream Natural
Who May Avail:
Gas Facilities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Certificate of Completion
1.1 Refers to the certificate of practical completion and
certificate of completion testing issued by the
Engineering, Procurement and Construction (EPC) Provided by applicant
Contractor with the conformity of the Owner's project
manager
2. Summary List of Buildings, Facilities and Equipment Provided by applicant
3. Operational process with flow diagram
3.1
Description of operational process with flow diagram
of building, facilities, and equipment for testing, Provided by applicant
commissioning, operation, repair and maintenance
for DOE guidance and reference
4. Health, Safety, Security and Environment (HSSE)
Assessment and Management Plan (Operational
Phase)
4.1
Submission of HSSE management systems,
management and employee structure, manpower
complement, qualification and competency / training
development program and mitigation plans to
address the risks at ALARP levels in the following
areas:
4.1.1 Provided by Applicant
Environmental Risk Assessment and Management
Plan
4.1.2
Occupational Health and Safety Risk Assessment
and Management Plan
4.1.3
Facility Security Risk Assessment and Management
Plan

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✗✔


4.1.4
Disaster/ Emergency Preparedness and Response
Plan
4.1.5 Provided by Applicant
Community social development program
4.1.6
Other areas of concern that the Operator may deem
necessary
5. Permitting requirement of other Government
Agencies for the Operation of the Facility which shall
include the following:
5.1 Applicable regulatory permits from the Department of
Environment and Natural Resources (DENR) and
Department of Environment and
other requirements to satisfy the Environmental
Natural Resources (DENR)
Compliance Certificate (ECC) provisions from the
DENR;
5.2 Endorsement and Permits for Operation from the Local Government Unit (LGU),
Local Government Unit (LGU); where the facility is located.
5.3 Certificate of Pre-Condition (CP) from the National
National Commission on Indigenous
Commission on Indigenous Peoples (NCIP), if
Peoples (NCIP)
applicable;
5.4 Registration and Permit to Operate from the Department of Labor and
Department of Labor and Employment (DOLE); Employment (DOLE)
5.5 Registration with the Bureau of Internal Revenue Bureau of Internal Revenue (BIR),
(BIR), Philippine Health Insurance Corporation Philippine Health Insurance
(PhilHealth), HDMF-Pag-ibig and Social Security Corporation (PhilHealth), HDMF-
System Corporation (SSS); Pag-ibig, and Social Security System
Corporation (SSS)
5.6 Fire Safety Inspection Certificate (Fire Code); Bureau of Fire Protection (BFP)
5.7 Sanitary Permit (Sanitary Code); and Local Government Unit (LGU),
where the facility is located.
5.8 Other permits as maybe required by law or rules Provided by applicant
Notes:
1. A foreign-registered Applicant shall submit its legal,
technical and financial documents in English language
and duly authenticated by its embassy which has
operational coverage of the Philippines;
2. The application must be both in paper, with two (2)
Provided by Applicant
complete sets of legal, technical, and financial
documents, and digital (USB Drive in PDF format).
Recommended format is the use of the Times New
Roman at 12 font and in single line spacing, figures in A4
size and maps at an appropriate scale; and
3. Original copy of the above documents shall be presented
to OIMB for authentication purposes. Provided by Applicant

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✍✗✕


4. If the applicant is a representative of the
corporation/company; Secretary’s Certificate (for
corporation) or notarized Authorization Letter (for
company) shall be required indicating that the
applicant/person is authorized to transact with DOE on
behalf of the corporation/company.
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. File application 1.1 Review of Officer of the
to Oil Industry completeness of day/Assigned
Management documents Processor,
None
Bureau against checklist Oil Industry
of requirement Management
Bureau
1.2 If complete, issue
order of payment
for fees
(Treasury) and
order of
submission
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay applicable 2.1 Process payment Pipeline
fees and issue Official system -
Receipt Php 10.00
per meter of
pipeline
Collecting Officer,
LNG Treasury Division
Terminal and
related
facilities -
Php 113,000.00
per project
application
3. Submit of 3.1 Official receipt of
application to application
Records
Management
0.5 Working Records Officer,
Division with None
Days RMD
copy of official
receipt and
order of
submission

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✎


3.2 Endorse
application to
OIMB
3.3 Receive
application and
Admin Staff,
assign to
OIMB-OD
respective
division
3.4 Receive
application and
assign to Admin Staff,
respective OIMB
section/
personnel
3.5 Process Science
application and Research
prepare Permit to Specialist,
Operate and Respective
Maintain (POM) Division
3.6 Review, evaluate Supv. SRS,
7.5 Working
and act on the Respective
Days
application Division
3.7 Review, evaluate
and act on the
Division Chief,
application, and
Respective
endorse to Office
None Division
of the Bureau
Director
3.8 Review and
endorse Assistant
application for Director,
Director’s OIMB-OD
approval
3.9 Review and
endorse
application for Director,
Assistant OIMB-OD
Secretary’s
approval
3.10 Review and
Supervising
endorse
Assistant
application for
Secretary
Undersecretary’s
approval 7 Working days
3.11 Review and
endorse
Supervising
application for
Undersecretary
Secretary’s
approval

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✏


3.12 Review and
Office of the
approved the
Secretary
endorse
(OSEC)
application
3.13 Release 5 Working days
approved
Admin Staff,
application to
OIMB-OD
respective
division
4. Receipt of 4.1 Release of
Permit to application to None
Operate and client
Maintain (POM)
4.2 File copy of the
Admin Staff,
application and
Respective
action for
Division
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✍


Issuance of Standards Compliance Certificate (SCC) for
Refiner / Importer / Import Terminal / Bulk Supplier / Bulk Plant
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all persons
engaged or intending to engage in the business of importing, refining, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing, selling,
and/or trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Oil Industry Competition and Monitoring Division (OICMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in bulk LPG business in the
Who May Avail:
downstream oil industry
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Notarized Application Form (1 copy) OIMB/COR#009-SCCB Annex A
2. Company Profile Form (1 copy) OIMB/COR#002-NTEB Annex B
3. Supporting Documents
3.1. Business Registration from Securities and Exchange Commission (SEC) /
SEC/DTI (1 copy) Department of Trade and Industry (DTI)
3.2. Business/Mayor’s Permit (updated)
Local Government Unit
(1 copy)
3.3. Fire Safety Inspection Certificate
Bureau of Fire Protection (BFP)
(FSIC) (1 copy)
3.4. Permit to Operate Unfired Pressure
Department of Labor and Employment (DOLE)
Vessel (1 copy)
3.5. Certificate of Accreditation as
Bureau of Customs (BOC)
Importer (1 copy)
3.6. Reference Standards/codes and
compliant statement for design and
operation signed by designated
Responsible/Authorized Officer of
the facility (1 copy)
3.7. Plant Layout (with details on the
following: Number of tanks, Applicant
capacity, receiving, loading
equipment, other Facilities, etc.) (1
copy)
3.8. List of adequate, qualified and duly
licensed personnel, equipment,
and or fixed facilities (leased or
owned) (1 copy)
4. Supporting Documents for Renewal
4.1. Business Registration from Securities and Exchange Commission (SEC) /
SEC/DTI (1 copy) Department of Trade and Industry (DTI)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✖


4.2. Business/Mayor’s Permit (updated)
(1 copy) Local Government Unit

4.3. Certificate of Accreditation as


Importer (1 copy) Bureau of Customs (BOC)
4.4. Permit to Operate Unfired Pressure
Vessel (1 copy) Department of Labor and Employment (DOLE)

Notes:
1. Original copy of the above documents
shall be presented to OIMB for Applicant
authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall
Applicant
be required indicating that the
applicant/person is authorized to transact
with DOE on behalf of the
corporation/company. (1 copy)

FEES TO BE PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. File application to 1.1 Review of Officer of the
Oil Industry completeness of day/Assigned
Management documents Processor,
Bureau against checklist None
Oil Industry
of requirement by Management
the OIMB Bureau
1.2 If complete, issue
Order of
Payment for fees
(Treasury) and
Order of
Submission
(Records
Management
Division)
1.3 If incomplete,
return to client.
2. Pay Applicable 2.1 Process payment Ack. of
Fees and issue Official Notice /
Receipt Engagement
on the DOI- Collecting Officer,
Php. 1,000.00 Treasury Division

SCC for LPG


Est. for 3 yrs

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✗


(1st
issuance):
Php. 3,000.00,
Php. 2,500.00
(renewal)
3. Submit of 3.1 Official receipt of
0.5 Working Records Officer,
application to application
Day RMD
Records
Management 3.2 Endorse
Division with application to
copy of official OIMB
receipt and order 3.3 Receive
of submission application and
Admin Staff,
assign to
OIMB-OD
respective
division
3.4 Receive
application and
assign to Admin Staff,
respective OICMD
section/
personnel
3.5 Evaluate/process
application and
prepare
Evaluation Sheet
Science
and Standards
None Research
Compliance
Specialist,
Certificate (SCC)
Respective
and
14.5 Working Division
Acknowledgeme
Days
nt Letter to
applicant/
proponent
3.6 Review and
recommend
approval of the
SCC, Evaluation Supv. SRS,
Sheet and Respective
Acknowledgment Division
Letter to
proponent/applic
ant
3.7 Review and
endorse to OBD
for approval of Division Chief,
SCC, Evaluation Respective
Sheet and Division
Acknowledgment
Letter to

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✘


proponent/applic
ant
3.8 Review and
endorse the
SCC, Evaluation
Sheet and Assistant
Acknowledgment Director,
Letter to OIMB-OD
proponent/applic
ant for Director’s
approval
3.9 Review and
approval of SCC, 5 Working
Evaluation Sheet Days
and Director,
Acknowledgment OIMB-OD
Letter to
applicant/
proponent
3.10 Release of
signed SCC,
Evaluation Sheet Admin Staff,
and OIMB-OD
Acknowledgment
Letter to OICMD
4. Receipt of signed 4.1 Release of
Acknowledgeme application to
nt Letter client

4.2 File copy of the


Admin Staff,
application and
Respective
action for
Division
safekeeping
4.3 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✙


Issuance of Certificate of Compliance (COC) for Technology
Solution Retail Outlet (TSROs)
DOE-OIMB issuance of Certificate of Compliance (COC) to all persons
engaged or intending to engage in the business of retailing Liquid Fuels
pursuant to DC No. 2017-11-0011 or “Revised Retail Rules”

Office or Division: Oil Industry Management Bureau


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of retailing of
Who May Avail: Liquid Fuels (LF) as a result of emerging technologies that
address the proliferation of “bote-bote”.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application
form complete with the following Provided by Applicant
information: (1 copy)
1.1.1
Business name, address, telephone
number, fax number and e-mail
address of the business office;
1.1.2
Location and complete address of the
Retail Outlet; and
1.1.3
Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. A Notice of Undertaking on liability in case of
violations committed by dealer, operator, Provided by Applicant
owner or proprietor (1 copy)
3. Supporting Documents for 1st Issuance
3.1 Authenticated copy of the valid
Supply Agreement or original
Supplier’s Certificate from an OIMB- OIMB-registered distributor/ supplier
registered distributor/supplier with
validity period (1 copy)
3.2 Endorsement/Certification from the
concerned Local Government Unit,
LGU
stating to the effect that the TSRO is
for the purpose of addressing the

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✘✓


proliferation of “bote-bote” retailing in
the area and 1-km radius distance
from another Retail Outlet (1 copy)
3.3 Certification that the materials are
manufactured in accordance to the
facilities and product safety certifying
bodies such as Underwriters
Laboratories (UL)-listed and
equivalent safety marks, e.g.,
National Registered Testing Facilities and product safety certifying bodies
Laboratory (NRTL), European
Conformity (CE), Regulatory
Compliance Mark (RCM), Product
Safety Electrical Appliance and
Material (PSE), among others (1
copy)
3.4 List of dispensing pumps/hoses and
underground storage tank/s with
Provided by Applicant
corresponding capacity/ies per
product (1 copy)
3.5 Scaled lay-out plan showing the
island/dispensing pumps,
Engineering Procurement Construction
underground storage tanks, cashier’s
Contractor
booth and other facilities (with
measurement) (1 copy)
3.6 Latest photographs (in 5R size)
Provided by Applicant
showing:
a. Full/front, right, and left side views
of the retail outlet
b. Required stickers/labels for RON,
E10 and B2, among others
c. Price display board
d. Safety and informational signs
3.7 DOE SCC/COC Clearance of No
Legal Services
Pending Case (1 copy)
3.8 Payment of fee Provided by Applicant
4. Supporting Documents for Renewal
4.1 Filled-out and notarized application
form complete with the following Provided by Applicant
information: (1 copy)
4.1.1 Business name, address,
telephone number, fax number
and e-mail address of the
business office;
4.1.2 Location and complete
address of the Retail Outlet;
and
4.1.3 Name of dealer/retailer or
authorized representative if

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partnership/corporation/cooper
ative
4.2 Accomplished DOE Form on
Provided by Applicant
Undertaking (1 copy)
4.3 Authenticated copy of the valid
Supply Agreement or original
Supplier’s Certificate from an OIMB- OIMB-registered distributor / supplier
registered distributor/supplier with
validity (1 copy)
4.4 DOE SCC/COC Clearance of No Legal Services
Pending Case, as applicable (1 copy)
4.5 Latest photographs (in 5R size) Provided by Applicant
showing:
a. Full/front, right, and left side views
of the retail outlet
b. Required stickers/labels for RON,
E10 and B2, among others
c. Price display board
d. Safety and informational signs
4.6 Photocopy of previous COC
Provided by Applicant
4.7 Payment of Fee
5. Reportorial Requirements (Under oath;
submitted every 30th day of January)

5.1 Data on Purchase, Sales and


Inventory in Volume (1 copy) Provided by Applicant

5.2 Authenticated copy of the valid


Supply Agreement or original
Supplier’s Certificate from an OIMB- OIMB-registered distributor / supplier
registered distributor/supplier with
validity (1 copy)
Notes:
1. Original copy of the above documents shall
be presented to OIMB for authentication
purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Certificate
(for corporation) or notarized Authorization
Letter (for company) shall be required
indicating that the applicant/person is
authorized to transact with DOE on behalf of
the corporation/company.

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of Staff,
application to completeness of Oil Industry
None
Oil Industry documents against Management
Bureau

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Management checklist of
Bureau requirement
1.2 If complete, provide
DOE SCC/COC
Clearance of No
Pending Case to
be filed at Legal
Services

1.3 If incomplete,
return to client.
2. Filing of DOE 2.1 Checking of
SCC/COC database if LFRO
Admin. Division Chief or
Clearance of has record of
Fine, if Director,
No Pending pending case
applicable Legal Services
Case to Legal
Services
2.2 If no pending case,
note continue
processing of COC
2.3 If with pending
case, note hold in
abeyance
processing of COC
3. Filing of 3.1 Issuance of order
application to of payment for
Oil Industry fees (treasury) and Staff,
Management order of Oil Industry
None
Bureau submission Management
(Records Bureau
Management
Division)
4. Payment of 4.1 Processing of Ack. of
Applicable payment and Notice –
fees issuance of Official Php 500.00
Collecting Officer,
Receipt
Treasury Division
Application
Fee –
Php. 3000.00
5. Submission of 5.1 Official
application to Acceptance of
Records Officer,
Records application 0.5 Working Day
RMD
Management
Division
5.1.1 N/A
Endorsement of
application to
OIMB
5.2 Receipt of 9.5 Working Admin Staff,
application and Days OIMB-OD

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assignment to
respective division
5.3 Receipt of
application and
Admin Staff,
assignment to
OIMB
respective section/
personnel
5.4 Processing of Science
application and Research
preparation of Specialist,
COC Respective
Division
5.5 Review of the
Supv. SRS,
evaluation and
Respective
action on the
Division
application
5.6 Review of the
evaluation and 5 Working Days
action on the Division Chief,
application and Respective
endorsement to Division
Office of the
Bureau Director
5.7 Review and
Assistant
endorsement of
Director,
application for
OIMB-OD
Director’s approval
5.8 Review and
approval of Director,
5 Working Days
endorsed OIMB-OD
application
6. Receipt of 6.1 Release of
approved COC approved Admin Staff,
application to OIMB-OD
respective division
6.2 Encoding of COC
6.3 Release of
application to client
6.3.1
File copy of the
application and Admin Staff,
action for Respective
safekeeping Division
6.3.2
Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

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Issuance of Standards Compliance Certificate (SCC) for Auto-LPG
Dispensing Station
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all persons
engaged or intending to engage in the business of importing, refilling, marketing,
distributing, hauling/transporting, handling, storing, retailing, selling, and/or
trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Oil Industry Management Bureau


Classification: Highly Technical
Type of
Government-2-Business
Transaction:
Entities intending to engage in sale in the business of supplying,
Who May Avail: hauling, storage, handling, marketing, and distribution of liquefied
petroleum gas (LPG) for automotive use.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
I. Application Form
1. Filled-out and notarized application form
complete with the following information:
 Business name, address, telephone /
email address;
 Location and complete address of LPG
Provided by Applicant
establishment/s;
 Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of corporation
II. Supporting Documents (1st Issuance)
1. Registration of Business from DTI or SEC

Department of Trade and Industry (DTI) or Security


Exchange Commission (SEC) – provided by
Applicant
2. Mayor’s / Business Permit LGUs for every municipality – provided by applicant
3. Fire Safety Inspection Certificate for Bureau of Fire Protection (BFP) – provided by
Occupancy (for newly constructed facility) applicant
4. Certification from SCC-holder Supplier Provided by Applicant
5. Engineering layout plan Provided by Applicant
6. Certification on compliance with the
Philippine National Standards (PNS) for
Provided by Applicant
auto-LPG dispensing station signed by
designated responsible/authorized officer
7. List of auto LPG station personnel and
Provided by Applicant
proof of training and qualification

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8. List of dispensers, storage tanks, and
bullet trucks/lorries with their
corresponding Certificate of Approval, or Provided by Applicant
any other similar document as provided by
the equipment supplier/manufacturer
9. Latest photographs (in 5R size) showing
the full/front, right, and left side views
Provided by Applicant
including price display boards, safety
informational signs, among others
III. Supporting Documents (for Renewal
1. Registration of Business from DTI, if
expired or SEC Registration, if there’s an
DTI or SEC
amendment
2. Mayor’s / Business Permit, if expired LGUs for every municipality
3. Certificate from SCC-holder importer, if
Provided by Applicant
expired
*Original copy of above documents must be presented for authentication process
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Applications may 1.1 Review of Officer of the
be filed via walk- completeness of day/Assigned
in, mailed to the documents Staff
DOE/OBD or against checklist Oil Industry
received at the of requirement Management
DOE Records Bureau (OIMB)
1.1.1
If complete,
prepare filled out
form for “Office of
the Legal
Services
Clearance)
1.1.2
Incomplete
submissions shall
not be accepted

1.2 If mailed,
applicant shall be
notified
accordingly by
the Division
concerned

1.2.1
One (1) time
letter if
incomplete for
the first time. If

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next submission
is still incomplete,
return all
submitted
documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.1.1
If no pending
case, prepare
assessment for
the payment of
application fee

2.1.2
If with pending
case, inform the
applicant to pay
the penalties to
Treasury Division
2.2 Subject to Legal
Clearance (Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processing of Ackt of
applicable fees payment and Notice /
issuance of Engageme
Official Receipt nt on the
DOI – Php
500.00

SCC for
LPG Est.
for 3 years
(New Cashier
Application) Treasury
– Php
3000.00

SCC for
LPG est.
for 3 years
(Renewal)
– Php
2500.00

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3.1.1
Unpaid
application shall
not be received
3.1.2
COMs does not
confirm payment
/ No OR
presented,
COMS does not
confirm payment
/ No OR
presented
4. Submission of 4.1 Official
Receiver
application to acceptance of
Records
Records application
Management
Management
0.5 Working Days Division
Division
4.2 Endorsement of
application to
OIMB-OBD
4.3 Receipt of
application and Admin Staff
assignment to Office of the
respective Bureau Director
division
4.4 Received
applications shall
be stamped with
both date and
time and a
unique control
number
0.5 Working Days
4.5 Official Receiver
acceptance of OIMB – Retail
application for the Market Monitoring
issuance of SCC and Special
for LPG Concerns
establishments Division
(RMMSCD)
4.6 Endorse N/A
Officer of the
application to
day/assigned
assigned
staff
processor for the
RMMSCD
issuance of SCC
4.7 Processing of Science
application for the 8 Working Days Research
issuance of SCC Specialist
RMMSCD

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4.8 Review of the Supervising
evaluation and Science
action on the 5 Working Days Research
application of Specialist
SCC RMMSCD
4.9 Review of the
evaluation and
action on the
application and Division Chief
endorsement to RMMSCD
Office of the
Bureau Director,
SCC
4.10 Review and
endorsement of Assistant Director
SCC application Office of the
for Director’s Bureau Director
5 Working Days
approval
4.11 Review and Director
approval of SCC Office of the
application Bureau Director
4.12 Release of
approved Admin Staff
application to Office of the
respective Bureau Director
division
5 Receipt of SCC 5.1 Release of
and application to 1 Working Day
acknowledgement client
N/A
5.2 File copy of the
application and
Admin Staff
action for
RMMSCD
safekeeping
5.3 Provide copy to
Records
Management
Division
Total Number of Days 20 Working Days

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Oil Industry Management Bureau

Internal Service

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Request from other Agencies, Bureaus and Services for Oil
Industry Data / Statistics / Information
The interagency cooperation between the DOE its attached agencies,
bureaus and services for oil industry data / statistics and information

Office or Division: Oil Industry Management Bureau


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Agencies, bureaus and services interested in oil industry data /
Who May Avail:
statistics and information
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request indicating the interested
Provided by Applicant
information and data.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submit letter of 1.1 Official Receipt
request to of request
Officer of the
Notes: day/Assigned
a. Records Processor,
Management Division Records
0.5 Working
for other agencies Management
Day
and interested parties Division / Oil
outside DOE. Industry
Management
b. OIMB for bureaus Bureau
and services within
DOE
1.2 Receive request
and assign to None Staff,
respective OIMB-OD
division
1.3 Receive request
and assign to
Staff,
respective
OIMB
section/
personnel
1.4 Process request 4.5 Working
and prepare Days Science
letter respective Research
section/ Specialist,
personnel Respective
Division
1.5 Review,
Supv. SRS,
evaluate and
None Respective
act on the
Division
request

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1.6 Review,
evaluate and
act on the Division Chief,
request, and Respective
endorse to Division
Office of the
Bureau Director
1.7 Review and
Assistant
endorse for
Director,
Director’s
OIMB-OD
approval
1.8 Review and
Director,
approve 2 Working Days
OIMB-OD
endorsed letter
1.9 Release
approved letter Staff,
to respective OIMB-OD
division
2. Receipt of requested 2.1 Release of Staff,
data / statistics / letter to client Respective
information Division
2.1.1
File copy of the
application and
action for
safekeeping
2.1.2
Provide copy to
Records
Management
Division
Total Number of Days 7 Working Days

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ELECTRIC POWER INDUSTRY MANAGEMENT
BUREAU

(EPIMB)

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✍✓✎


SUMMARY
Electric Power Industry Management Bureau (EPIMB)
PROCESS DURATION
EXTERNAL SERVICES
Power Planning Development Division (PPDD)
1. Endorsement Letter to the National
Commission on Indigenous People (NCIP) 5 Calendar Days
for Generation Projects
2. Endorsement Letter to National Commission
on Indigenous People (NCIP) for 5 Calendar Days
Transmission Projects
3. Endorsement to the Philippine National
5 Calendar Days
Police (PNP) Bureau
4. Clearance to Undertake System Impact
5 Calendar Days
Study (SIS)
5. Endorsement to the Board of Investments
7 Calendar Days
(BOI)
6. Certificate of Endorsement to the Energy
7 Calendar Days
Regulatory Commission (COE-ERC)
7. Approval of the Selection Process of two (2)
Captive Customer Representatives to the 9 Calendar Days
Third-Party Bids and Awards Committee
Power Market Development Division (PMDD)
1. Issuance of Clearance for Direct
50 Calendar Days
Connection to the Grid
Rural Electrification Administration and Management Division (REAMD)
7 Calendar Days (For Non-RE
1. Certificate of Endorsement for QTP to the
Projects)
Energy Regulatory Commission (QTP-COE)
12 Calendar Days (For RE Projects)

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✓✏


Electric Power Industry Management Bureau
(Power Planning Development Division)

External Services

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✍✓✍


Endorsement Letter to the National Commission on Indigenous
People (NCIP) for Generation Projects

Power Planning Development Division - Power Generation and


Office or Division:
Supply Development and Monitoring Section (PPDD-PGSDM)
Classification: Complex Transaction
Type of
Generation-2-Business
Transaction:
Generation and Transmission Companies’ compliance to the
Who May Avail:
requirements of NCIP
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Request addressed to Electric
Power Industry Management Bureau
Director indicating the nature of request
(new or amendment), official name of the
project, capacity, and complete location of
the project;
2. Copy of the Letter of Request addressed
to NCIP;
3. Company Profile;
4. Project Background / Description including To be provided by the Client
the following:
4.1 Official Name of the Generating
Facility / Project;
4.2 Gross Capacity;
4.3 Exact Location;
4.4 Target Commercial Operation Date;
4.5 Target Commissioning Date;
4.6 Off taker/s of the electricity;
5. Vicinity Map
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Online 1.1 EPIMB review of
submission of the submitted Staff,
Request with documents Power Planning
complete (review of 3 Working Days Development
documents completeness of Division
documentary
requirements)

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2. Waiting on 2.1 If the document is
PPDD already complete
evaluation proceed to
evaluation /
1.5 Calendar
assessment if
Days
approved or
disapproved. End
of process if
tagged as
disapproved.
2.2 Preparation of the
Letter of
Endorsement to 0.5 Calendar
NCIP. Day

2.3 Review and Senior SRS and


endorsement, 1 Calendar Day Chief, PPDD
edit if needed.
2.4 Review and Assistant
endorsement, 1 Calendar Day Director,
edit if needed. EPIMB
2.5 Review, approval
and signing.

2.6 Uploading in the


EVOSS System
1 Calendar Day
of the signed
Staff,
Letter of
PPDD
endorsement to
the NCIP. End of
process.
3. Claim signed
endorsement to Client
NCIP
Total Number of Days 5 Calendar Days

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Endorsement Letter to National Commission on Indigenous
People (NCIP) for Transmission Projects

Power Planning Development Division – Transmission and Distribution


Office or Division:
Development and Monitoring Section
Classification: Complex Transaction
Type of Transaction: Transmission-2-Business
Who May Avail: Transmission Companies’ compliance to the requirements of NCIP
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Request addressed to Electric
Power Industry Management Bureau
Director
2. Letter of Request addressed to NCIP
3. Project Profile To be provided by the Client
3.1 Objective of Project
3.2 Impact Management and Mitigation
Plan; and
3.3 Location Map.
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Online 1.1 EPIMB review of
submission of the submitted
3 Working Days
Request with documents
complete (review of
documents completeness of
documentary
requirements) Staff,
2. Waiting for result 2.2 If the document is Power Planning
of PPDD’s already complete Development
evaluation proceed to Division
evaluation /
assessment if 1.5 Calendar
approved or Days
disapproved. End
of process if
tagged as
disapproved.
2.3 Preparation of
letter of 0.5 Calendar PPDD assigned
endorsement to Day staff
NCIP.

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2.4 Review letter of Senior SRS and
endorsement to 1 Calendar Day Chief, PPDD
NCIP.
2.5 Review letter of Assistant
endorsement to 1 Calendar Day Director,
NCIP. EPIMB
2.6 Review, approve
and sign letter of Director,
endorsement to EPIMB
NCIP.
2.7 Uploading in the
EVOSS System 1 Calendar Day
of the signed
Staff,
Letter of
PPDD
Endorsement to
NCIP. End of
process.
3. Claim
Endorsement to Client
NCIP
Total Number of Days 5 Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✓✙


Certificate of Endorsement to the Philippine National Police (PNP)
Bureau
Power Planning Development Division - Power Generation and Supply
Office or Division:
Development and Monitoring Section (PPDD-PGSDM)
Classification: Complex Transaction

Type of Transaction: Government-2-Business

Who May Avail: Generation Companies preparing for construction of power plant
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request addressed to the Electric
Power Industry Management Bureau
(EPIMB) Director (indicating the specific
purpose to purchase / possession of the
explosives / explosive ingredients / controlled
chemicals and the detailed information on the
name of chemicals / explosive ingredients /
explosives, quantities, etc., which will be
used in the power plant construction /
preparatory activities;

2. Letter of request addressed to the PNP


Chief, attention to the Chief of Firearms and
Explosives Office for the issuance of license
to possess explosives / explosive ingredients
/ controlled chemicals as a PURCHASER
including the information on the quantity,
tentative date of delivery, and the name of To be provided by the Client
chemicals;
3. Accomplished Form from PNP Explosives
Management Division for the Request to
Possess / Purchase Explosives / Explosive
Ingredients / Controlled Chemicals;
4. Copy of Department of Energy’s Certificate of
Endorsement to the Energy Regulatory
Commission for the issuance of the
Certificate of Compliance, if available;
5. If the company is the winning bidder of NPC-
PSALM’s assets for privatization, the
company must submit copy of any notarized
pertinent documents related to the transfer of
assets from NPC – PSALM to the winning
bidder such as Asset Purchase Agreement
(APA), Land Lease Agreement (LLA)

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Amendment, Accession and Assumption
Agreement (AAAA), Deed of Absolute Sales
(DOAS), etc.; and
6. Proof of Registration of the requesting
company and the name of the resource
facility registered in the Wholesale Electricity
Spot Market, if available.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Online submission 1.1 EPIMB review of
of Request with the submitted
Staff,
complete documents
Power Planning
documents (review of 3 Working Days
Development
completeness of
Division
documentary
requirements).
2. Waiting for result of 2.1 If the document is
PPDD’s evaluation already complete
proceed to
evaluation / 1.5 Calendar
assessment if Days Staff,
approved or PPDD
disapproved. End
of process if
tagged as
disapproved.
2.2 Preparation of
Certificate of 0.5 Calendar Staff,
Endorsement to Day PPDD
PNP.
2.3 Review and
Chief,
endorsement, 1 Calendar Day
PPDD
edit if needed.
2.4 Review and
endorsement, Asst. Director,
1 Calendar Day
edit if needed. EPIMB
2.5 Review, approval
and signing. Director,
EPIMB
2.6 Uploading in the
EVOSS System 1 Calendar Day
of the signed
Staff,
Certificate of
PPDD
Endorsement to
PNP. End of
process.

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✓✔


3. Claim signed
Endorsement to PNP Client

Total Number of Days 5 Calendar Days

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✓✕


Clearance to Undertake System Impact Study (SIS)

Power Planning Development Division - Power Generation and


Office or Division:
Supply Development and Monitoring Section (PPDD-PGSDM)
Classification: Complex Transaction
Type of Transaction: Government-2-Business
Generation Companies conducting feasibility study/due
Who May Avail:
diligence in preparation for their generation power project
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Note: For coal power projects, it must
satisfy the requirements of coal moratorium
advisory.
1. Letter of Request addressed to Electric
Power Industry Management Bureau
Director (EPIMB) indicating the nature
of request (new or amendment), official
name of the project, capacity, and
complete location of the project;
2. Company Profile;
3. Project Background / Description
including the following: To be provided by the Client
3.1 Official Name of the Generating
Facility / Project;
3.2 Gross Capacity;
3.3 Exact Location;
3.4 Target Commercial Operation Date;
3.5 Target Commissioning Date;
3.6 Off taker/s of the electricity.
4. Additional for Renewable Energy Power
Projects
4.1 Endorsement of Renewable Energy
Management Bureau (Notice to DOE – Renewable Energy Management Bureau
Proceed);
4.2 Copy of Certificate of Registration
as Renewable Energy (RE)
Developer
4.3 Copy of Service Contract or
Operating Contract
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Online 1.1 EPIMB review of
submission of the submitted None 3 Working Days
Request with documents

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✍✔✎


complete (review of Staff,
documents completeness of Power Planning
documentary Development
requirements). Division
2. Waiting for 2.1 For Renewable
REMB/PPDD Energy Projects,
Evaluation REMB evaluation if
the application is
qualified and
issuance of Notice
to Proceed (NTP).
2.1.1
If the application
was tagged as not
qualified by REMB,
the application will
go to EPIMB for
tagging of
disapproval. End
of process.
2.1.2
If the application
was tagged as
qualified by REMB
but an NTP was
not uploaded, the
application will go
to EPIMB for
tagging of
disapproval. End
of process.
2.2 If the document is
already complete
(for RE project
should have NTP
from REMB
uploaded in the
EVOSS System)
2 Calendar
proceed to
Days
evaluation /
assessment if
approved or
disapproved. End
of process if
tagged as
disapproved
2.3 Preparation of
0.5 Calendar
letter to NGCP
Day
endorsing the

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project for the
conduct of SIS.
2.4 Review and Senior SRS and
0.5 Calendar
endorsement, edit Chief, PPDD
Day
if needed.
2.5 Review and Asst.
endorsement, edit 1 Calendar Day Director,
if needed. EPIMB
2.6 Review, approval
and signing. 1 Calendar Day Director, EPIMB

2.7 Uploading in the


EVOSS System of
the signed
Staff,
Clearance to
PPDD
Undertake System
Impact Study. End
of process.
3. Claim signed
endorsement to Client
NGCP
Total number of Days 5 Calendar Days

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Endorsement to the Board of Investments (BOI)
Power Planning Development Division - Power Generation and Supply
Office or Division:
Development and Monitoring Section (PPDD-PGSDM)
Classification: Complex Transaction
Type of Transaction: Government-2-Business
Generation Companies engaging in power generation requesting
Who May Avail:
registration with to avail incentives
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Note:
The project should be in the Department of Energy’s
(DOE) List of Private Sector Initiated Power Projects
with a Committed Status.
For coal power projects, it must satisfy the
requirements of coal moratorium advisory.

1. Letter of Request addressed to Electric Power


Industry Management Bureau (EPIMB) Director
indicating the nature of request (new or
amendment), official name of the project,
capacity, and complete location of the project;
2. Company profile; To be provided by the Client
3. Securities and Exchange Commission (SEC)
Registration for Partnership and/or Corporation
(must be SEC certified machine copy);
4. Latest General Information Sheet / Articles of
Limited Partnership (must be SEC certified
machine copy);
5. Articles of Incorporation & By-Laws / Partnership
(must be SEC certified machine copy);
6. Department of Trade and Industry Registration for
Sole Proprietorship;
7. Project Background / Description
7.1 Executive Summary of the Feasibility Study;
7.2 Technical Description of the Project: For Coal
Power Plants, please indicate sources of coal
and percentage of its sources. For Diesel
Power Plants, please submit Certificate from
Fuel supplier indicating compliance with the
2% biodiesel blend and Fuel Supply
Agreement (Certificates should bear original
and not electronic signature);

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7.3 Total Investment Cost (Permits and
Licenses, Land Acquisition, Civil Works,
Machinery and Equipment and Other related
initial costs. For costs in foreign currency,
indicate the conversion rate to Php).
8. Five (5) - Year Projected Financial Statement with
and without ITH (Income Statement, Balance
Sheet, Statement of Cash Flows);
9. Power Supply Agreement of Energy Sales/Supply
Agreement/ ASPA (for Ancillary Service Provider)
including all the amendments in the contract and
assignment, or any equivalent document;
10. Proof of Financial Closing, whichever is available:
10.1 For 100% Equity:
10.1.1
Notarized Certificate of Availability of
Funds indicating to finance 100% of
project cost through Internally Generated
Funds to be signed by the President or
Treasurer of the Company with the
following information:

a. Company / Developer’ Name;


b. Official Project Name;
c. Capacity in 3 decimal places [MW and
MWp (if solar)] [MW and MWh (if
ESS)];
d. Exact location of the power plant
To be provided by the Client
including barangay, municipality, and
province;
e. Amount of Total project cost; and
f. Indicate that it will be financed 100%
by the company.

10.2 For Loan-Equity Ratio of the total project


cost:

10.2.1
Notarized Certification from the company
signed by the President or Treasurer of
the Company with the following
information:

a. Company / Developer’s Name;


b. Official Project Name;
c. Capacity in 3 decimal places [MW and
MWp (if solar)] [MW and MWh (if
ESS)];

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d. Exact location including barangay,
municipality, and province;
e. Amount of Total project cost;
f. Amount of Project Cost to be financed
by the company; and
g. Indicate the percentage of the project
cost to be financed by the company.

10.2.2
Notarized Loan Agreement and
Certification from the Bank indicating that
the Bank approves the total loan amount
that will partially finance development
and construction of the project.

10.3 For the Financier of the Project To be provided by the Client


10.3.1
Notarized Memorandum of Agreement /
Loan Term Agreement between the
Company and the financier on the amount
of Financial Assistance / loan to be
provided.

FEES TO BE PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Online 1.1 EPIMB review of
submission of the submitted
Staff,
Request with documents 3 Working
Power Planning
complete (review of Days
Development
documents completeness of
Division
documentary
requirements).
2.1 If the document is
already complete
proceed to
evaluation / Staff,
2. Waiting for result
assessment if Power Planning
of PPDD’s 2 Calendar
approved or Development
evaluation Days
disapproved. End Division
of process if
tagged as
disapproved.
2.2 Preparation of Staff,
letter of 1 Calendar Power Planning
endorsement to Day Development
BOI Division

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2.3 Review and
1 Calendar Chief,
endorsement,
Day PPDD
edit if needed.
2.4 Review and
1 Calendar Assistant
endorsement,
Day Director, EPIMB
edit if needed.
2.5 Review, approval 1 Calendar Director,
and signing. Day EPIMB
2.6 Uploading in the
EVOSS System
of the signed
1 Calendar Assigned Staff,
Certificate of
Day PPDD
endorsement to
BOI. End of
process.
3. Claim signed
Endorsement to Client
BOI
Total number of Days 7 Calendar Days

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Certificate of Endorsement to Energy Regulatory Commission
(COE-ERC)

Power Planning Development Division- Power Generation and Supply


Office or Division:
Development and Monitoring Section PPDD-PGSDM)
Classification: Complex Transaction
Type of Transaction: Government to Business
Generation Companies with power projects that are ready for
Who May Avail:
commissioning
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Note:
The project should be in the Department of
Energy’s (DOE) List of Private Sector Initiated
Power Projects with a Committed Status.
For coal power projects, it must satisfy the
requirements of coal moratorium advisory.

1. Letter of Request addressed to Electric Power


Industry Management Bureau Director
indicating the nature of request, whether:
1.1 For new application should include the
official name of the project, nameplate
capacity in three (3) decimal places, and
complete location of the project;
1.2 For amendment (amendment of
Developer name, capacity, project name
or location), previously issued COE
number, official name of the project,
nameplate capacity in three (3) decimal
places in MW, and complete location of To be provided by the Client
the project (barangay, municipality,
province);
1.3 For renewal of COC, should include the
official name of the project, nameplate
capacity in three (3) decimal places, and
complete location of the project;
2. Company Profile (if the request is for the
amendment of company name or project
developer, indicating the transition from the
previous developer to the new developer);

3. Previously issued COE to ERC (if the


request is for amendment);

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4. Project Background / Description including the
following information:

4.1 Name of the Generating Facility /


Project;

4.2 Nameplate capacity in three (3)


decimal places in MW. For Solar
Projects should be in MW and
MWp;

4.3 Clear copy of the photograph of the front


view of Generator nameplate / Engine
nameplate / rating capacity attached in
each generating unit. For solar projects,
should be the photograph of the
nameplate of the solar panels /modules.
For ESS, photograph of nameplate of
the entire battery modules. In the
absence of the clear photograph of the
nameplate, kindly provide any of the
following:

a. Certification that the unit is already


unreadable and providing the
information in the nameplate
photograph; or
b. Copy of the manufacturer’s booklet
containing the specifications in the
nameplate.

4.4 Computation in converting the


said generator rating per unit,
from Mega-Volt Ampere (MVA)
to Megawatt (MW), in three (3)
decimal places;

4.5 For Solar power projects, include


also the computation in converting
the Wp to MWp, in three (3) decimal
places (if solar power project);

4.6 For ESS projects, also include the


computation for the battery capacity
in terms of MWh.

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4.7 Summary of the nameplate / rating
capacities per unit, in three (3)
decimal places, if multiple
generators, with the total capacity;

4.8 Exact location of the power plant


including the barangay, municipality, and
province;

4.9 For New Power Plant: Target


Commercial Operation Date;

For Existing Power Plant:


Commencement of Operation Date;
4.10 Summary of Off taker/s of the
Electric Output with corresponding
capacity (no need to provide if the
power plant is already operational);

4.11 Engineering, Procurement, and


Construction (EPC) Contractor (no
need to provide if the power plant is
already operational);
4.12 Jobs Generated during Construction and
During Operation (current number of
employees if the plant is already
operational);

5. Proof of Financial Closing, whichever is


available (no need to provide if the power
plant is already operational): To be provided by the Client
5.1 For 100% Equity:
5.1.1 Notarized Certificate of Availability
of Funds indicating to finance 100%
of project cost through Internally
Generated Funds to be signed by
the President or Treasurer of the
Company with the following
information:
a. Company / Developer’s Name;
b. Official Project Name;
c. Capacity in 3 decimal places
[MW and MWp (if solar)] [ MW
and MWh (if ESS)];
d. Exact location of the power
plant including barangay,
municipality, and province;

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e. Amount of Total project cost;
and
f. Indicate that it will be financed
100% by the company.

5.2 For Loan-Equity Ratio of the total project


cost:
5.2.1 Notarized Certification from the
company signed by the President
or Treasurer of the Company with
the following information:
a. Company / Developer’s Name;
b. Official Project Name;
c. Capacity in 3 decimal places
[MW and MWp (if solar)] [ MW
and MWh (if ESS)];
d. Exact location including
barangay, municipality, and
province;
e. Amount of Total project cost;
f. Amount of Project Cost to be
financed by the company; and
indicate the percentage of the
project cost to be financed by
the company.
5.2.2 Loan Agreement and Certification
from the Bank indicating that the
Bank approves the total loan
amount that will partially finance
development and construction of
the project;

5.3 For Financier of the project

5.3.1 Notarized Memorandum of


Agreement / Loan Term
Agreement between the
Company and the financier on
the amount of Financial
Assistance / loan to be
provided;

6. Copy of Securities and Exchange


Commission (SEC)
Registration/Department of Trade and
Industry (DTI) Registration, whichever is To be provided by the Client
applicable:

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6.1 For SEC Registration, provide
Articles of Incorporation and By-
Laws / Articles of Limited Partnership
of the Company;

6.2 For DTI Registration (include attachments


that the business is into power generation
business);

7. Latest General Information Sheet of the


applicant and its stockholders – SEC form
duly stamped received by the SEC for
Partnership and Corporation.
8. Historical Generation GWh for existing and
operational power plants (at least 5 years);
9. Notarized Certificate of Assumption of
Accountability (applicable to the successor
company that takes on the ownership and/or
takes-over the operations of the generation
company whether under a new name or
using the same company names as the case
may be);
10. Copy of the Power Supply
Agreement (PSA) with Off taker/s
filed before the ERC / Copy
Generation rate application filed To be provided by the Client
before the ERC / Copy of the Board
Resolution allowing the filing of the
generation rate to ERC/Ancillary
Services Purchase Agreement, or
any equivalent document;

11. For Leased Generating Facilities,


provide Notarized Lease / Rental
Agreement between the operator and
the owner of the generating units;

12. Certification of the location of the


powerhouse.

13. Copy of the Provisional Authority to


Operate from the ERC.
14. Additional for ERC Certificate of
Compliance Renewal.
14.1 Copy of the ERC Certificate of
Compliance issued by the ERC being To be provided by the Client
requested for renewal;
14.2 Certification of new rated capacity, if
applicable; and

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14.3 If the project name / capacity / location
in the Certificate of Compliance is
different from the one being requested
to be endorsed provide certification of
the correct project name / capacity /
location;

15. Additional Documents for Renewable Energy


Power Projects:
15.1 Copy of the Certificate of
Registration (COR) as Renewable
Energy (RE) Developer
(developer’s name, project name
and location indicated should be
consistent with the request for
COE);

15.2 Copy of Certificate of Confirmation of


Commerciality (COCOC) or Operating
Contract (OC), whichever is available,
which contains the developer’s name,
project name, capacity in 3 decimal
places, and location indicated should
be consistent with the request for
COE.

15.3 DOE approval on the transfer of


assignment of Service Contract,
Operating Contract, amended
documents i.e. COCOC, COR, OC, if
applicable;
15.4 Notice to Proceed from DOE-
Renewable Energy Management DOE – Renewable Energy Management
Bureau with the same Developer Bureau
name, capacity, project name and
location being requested to be
endorsed for COE to ERC.

CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON


BE PAID TIME RESPONSIBLE
1. Online submission 1.1 EPIMB review of
of Request with the submitted
complete documents
documents (review of
3 Working Days
completeness of
documentary
requirements)supp
orting documents)
2. Waiting on REMB 2.1 For Renewable
Staff,
Evaluation if project Energy Projects,
REMB evaluation if REMB

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is qualified the application is
qualified and
issuance of Notice
to Proceed (NTP).
2.1.1
If the application
was tagged as not
qualified by
REMB, the
application will go
to EPIMB for
tagging of
disapproval. End
of process.
2.1.2
If the application
was tagged as
qualified by REMB
but an NTP was
not uploaded, the
application will go
to EPIMB for
tagging of
disapproval. End
of process.
2.2 If the document
is already
complete,
proceed to
evaluation /
assessment Staff,
3 Calendar Days
whether PPDD
approved or
disapproved.
End of process
if tagged as
disapproved.
2.3 Uploading of
Order of Payment 0.5 Calendar Staff,
and Letter for Day PPDD
Payment.
3. Payment 3.1 Payment Payment of
Processing
Fee (online
payment
Php 1,000.00
(1MW to less
than 10MW)

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Php
10,000.00
or
Php 100.00
per MW of
installed Client
capacity
whichever is
higher for
10MW and
above
3.2 Payment is 53
working days, if
not paid
application is
cancelled. End
of process.
4. Waiting for signed 4.1 Preparation of
copy of COE to ERC COE to ERC 0.5 Calendar Staff,
Day PPDD

4.2 Review and


endorsement, edit Senior SRS and
1 Calendar Day
if needed. Chief, PPDD
4.3 Review and Assistant
endorsement, Director,
edit if needed. Electric Power
1 Calendar Day Industry
Management
Bureau
4.4 Review, approval
Director,
and signing. 1 Calendar EPIMB
Day
4.5 Uploading in the
EVOSS System
Staff,
of the signed
PPDD
COE to ERC.
End of process.
5. Claim signed COE Client
to ERC
Total Number of Days 7 Calendar Days

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Approval of the Selection Process of Two (2) Captive
Customer Representatives to the Distribution Utility Third
Party Bids and Awards Committee
Power Planning Development Division – Transmission and
Office or Division: Distribution Development and Monitoring Section (PPDD-
TDDMS)
Classification: Complex Transaction
Type of Transaction: Government-2-Business
Distribution Utilities which has an exclusive franchise or is
Who May Avail:
authorized by law to distribute electricity to end-users
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request addressed to the DOE
Secretary, attention to the Undersecretary
for Power and EPIMB Director
2. Selection process to be adopted by the DU
in nominating the two (2) captive customer
representatives to the TPBAC/Joint TPBAC
to include the following:
2.1 Criteria in selecting the two (2) captive
consumer representatives;
2.2 Qualification for the two (2) captive
consumer representatives; and All to be provided by Applicant

2.3 Documentary requirements to be


submitted by interested applicant to
captive customer representation in the
TPBAC/Joint TPBAC (i.e. Template of
Letter of Intent of Applicant, Template
of Resume of Applicant and other
documents as required by DU).

3. DU Board Resolution or Secretary’s


Certificate approving the proposed selection
process for the two (2) captive customer

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representatives to the TPBAC/Joint TPBAC.
4. Memorandum of Agreement in case of
Aggregated DUs intending to convene a
Joint TPBAC.

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Online submission 1.1 Checks the
of TPBAC completeness
Selection Process of application
application with with supporting
complete documents 3 Working Days
supporting
documents.

2. Waiting for result 2.1 Evaluation of


of PPDD’s Application
evaluation whether
compliant or not
compliant. If not 3 Calendar
compliant, Days Staff,
Client can Power Planning
resubmit Development
application. End Division
or process if 2nd
submission is
tagged as not
compliant.

2.2 Preparation of
letter of
approval and
memorandum
endorsing the
letter of
approval
2.3 Review and
endorsement of
the 1 Calendar Day
memorandum Chief,
and letter of PPDD
approval to the
EPIMB
Directors

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2.4 Review and
signing of
memorandum
to the
Undersecretary Asst. Director,
1 Calendar Day
for Power EPIMB
endorsing the
letter of
approval
2.5 Review and
signing of
memorandum
to the
Director,
Undersecretary 1 Calendar Day
EPIMB
for Power
endorsing the
letter of
approval
2.6 Approval of the
memorandum
and endorsing
Assistant
the letter of
1 Calendar Day Secretary
approval to the
Undersecretary
for Power
2.7 Signing of letter
of approval of 1 Calendar Day
TPBAC Undersecretary
Selection
Process
2.8 Transmittal to None
EPIMB-PPDD
of signed letter
of approval of 0.5 Calendar Office of
TPBAC Day Undersecretary
Selection
Process
2.9 Release /
Uploading of
signed letter of
approval of PPDD Assigned
TPBAC Staff
Selection to DU 0.5 Calendar
/ Update Day
EVOSS status
of DU
application. End
of process.

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3. Claims signed
letter of approval Client
of TPBAC
Selection Process
Total Number of Days 9 Calendar Days

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Electric Power Industry Management Bureau
(Power Market Development Division)

External Services

☛☞✌ ✍✎✍✏ ✑ITIZ E N ✒S ✑HA RTE R ✍✕✕


Issuance of Clearance for Direct Connection to the Grid

Office or Division: Power Market Development Division (PMDD)


Classification: Complex Transaction
Type of Transaction: Government-2-Business
Who May Avail: Industrial, Commercial and Other Electricity End-users
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter addressed to the DOE
Secretary, Attention to the EPIMB Director
2. Notarized WAIVER from the DU that it
cannot provide the services and facilities
required by the Applicant thru a Board
Resolution duly signed by the Board
members
3. Corporate Business Profile including copy
of Business Permits
4. Secretary’s Certificate designating
authorized representative
5. Brief description of proposal

6. Location map of facility for which direct


supply is sought, including nearest TNP or
DU substation
All to be provided by the Applicant
7. Power demand, delivery voltage, timeline
for connection requirement, load forecast,
and other relevant information
8. Certificate from the TNP that the current
demand including five (5) years projected
demand can be accommodated by the
existing transmission facilities and the
same shall not adversely compromise the
operation of the Grid based on the grid
impact study
9. Supplemental document/s as may be
necessary
- Signed agreement conforming with the
recommendation of the TNP in case of
relevant technical findings

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- Existing proof of connections with
Distribution Utility

10. Duly accomplished application online form

FEES TO PROCESSIN PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID G TIME RESPONSIBLE
1. Online 1.1 Checking of
submission of completeness of
COMPLETE application with
documentary documentary 3 Working Staff,
requirements requirements Days PMDD-EPIMB
1.2 Encoding/Updating
of the EVOSS
System
7 Calendar
1.3 Site inspection Days

1.4 Review and PMDD-EPIMB


evaluation of the 18 Calendar
application Days

1.5 Review and


signing of the
Complete Staff
Work and Office of the
Director and
memorandum to 4 Calendar
Asst. Director
Secretary Days Director,
endorsing the EPIMB
EPIMB’s
recommendation
on the application
1.6 Review and
signing of the
Complete Staff
Work and
Assistant
memorandum to
3 Calendar Secretary of
Secretary EPIMB
Days
endorsing the
EPIMB’s
recommendation
on the application

1.7 Review and signing


3 Calendar Power Legal
of the Complete Services
Days
Staff Work and

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✎✏


memorandum to
Secretary
endorsing the
EPIMB’s
recommendation
on the application
1.8 Review and signing
of the Complete
Staff Work and
memorandum to Assistant
5 Calendar
Secretary Secretary of the
Days Legal Services
endorsing the
EPIMB’s
recommendation
on the application
1.9 Review and signing
of the Complete
Staff Work and
memorandum to
3 Calendar Undersecretary of
Secretary
Days EPIMB
endorsing the
EPIMB’s
recommendation
on the application
1.10 Secretary’s
Approval or
Disapproval of the
EPIMB’s Secretary
recommendation/s
6 Calendar
igning of the
Days
decision letter
1.11 Transmittal to
EPIMB of the Staff, Office of the
signed decision Secretary
letter
1.12 Informing the
applicant of the
decision/uploading 1 Calendar Staff, PMDD-
the decision letter Day EPIMB
in EVOSS/ ending
the process
Total Number of Days 50 Calendar Days

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Electric Power Industry Management Bureau
(Rural Electrification Administration and Management
Division)

External Services

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✎✖


Certificate of Endorsement for QTP to Energy Regulatory
Commission (QTP-COE)
Rural Electrification Administration and Management Division –
Office or Division: Rural Electrification Promotion and Administration Section
(REAMD-REPAS)
Classification: Complex Transaction
Type of Transaction: Government-2-Business
Who May Avail: Qualified Third Party
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Request addressed to the EPIMB
Director
2. Company Profile
3. Project Background/Description to include at
least the following:
3.1 Name of the generating facility;
3.2 Nameplate Capacity (including Applicant
photographs of nameplate attached to the
machine);
3.3 Exact Location;
3.4 Target Commercial Operation; and
3.5 Jobs Generated (During Construction and
During Operation)
4. Copy of Resolution of Award of the QTP BAC Distribution Utility or National Power
duly signed by the QTP BAC Chairperson Corporation
5. Copy of QTP Service Contract Applicant
Additional for ERC COC Renewal:
1. Copy of the ERC Certificate of Compliance
(COC);
2. Certification of new rated capacity (if
applicable)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Review of Staff,
Request with submitted Rural
complete documents and Electrification
documents check 1 Working Day Administration
completeness of and Management
requirements Division

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Additional for RE
Projects:

1.1 REMB 4 Calendar


Days Assigned Staff,
evaluation if the
REMB
applicant is
qualified
1.2 Issued Notice to
1 Calendar Day
Proceed
1.2 Evaluation and
3 Calendar Assigned Staff,
assessment of Days REAMD
the documents
2. Payment 2.1 Upload Order of Minimum of REAMD assigned
Php 500.00 1 Calendar Day
payment staff
2.2 Process (less than
Payment 1MW)

Php 1,000.00
(1MW to
less than
10MW)

Maximum of
Php
Collection Officer,
NI
10,000.00 or Treasury Division
Php 100.00
per MW of
installed
capacity
whichever
is higher for
10MW and
above
2.3 Validation of
payment (If
payment is
insufficient,
Staff,
application will 1 Working Day
REAMD
be terminated
and applicant
may request for
refund.
2.4 Prepare the
Staff, REAMD
QTP-COE
2.5 Review and 3 Calendar
endorse the Days Chief, REAMD
QTP-COE

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2.6 Review and Assistant
endorse the Director, EPIMB
QTP-COE
2.7 Approve and
sign the QTP- Director, EPIMB
COE
3. Claim signed 3.1 Release/upload REAMD Assigned
Endorsement the signed Staff /
QTP-COE Client
7 Calendar Days (For Non-RE Projects)
12 Calendar Days (For RE Projects)
Total number of Days
*Not included in the total number of days in the
EVOSS system.

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ENERGY UTILIZATION MANAGEMENT BUREAU

(EUMB)

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SUMMARY
Energy Utilization Management Bureau (EUMB)

TRANSATION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
Energy Efficiency and Conservation Performance Regulation
and Enforcement Division (EPRED)
1. Processing of Application for Company
Registration under the Philippine Energy 3 Working Days Simple
Labeling Program (PELP)
2. Issuance of Energy Label for Products
Registered under the Philippine Energy 3 Working Days Simple
Labeling Program (PELP)
3. Processing of Application for Product
Registration under the Philippine Energy 7 Working Days Complex
Labeling Program (PELP)
Energy Efficiency and Conservation Program Management and
Technology Promotion Division (EPMPD)
1. Issuance of Certificate for Registered
Energy Service Company (ESCO) 7 Working Days Complex

2. Issuance of Certificate of Registration for


Certified Energy Auditor (CEA) 7 Working Days Complex

3. Issuance of Certificate of Registration for


Certified Energy Conservation Officers 7 Working Days Complex
(CECO)
4. Issuance of Certificate of Registration for
Certified Energy Manager (CEM) 7 Working Days Complex

5. Issuance of Certificate for Certified


Energy Service Company (ESCO) 20 Working Days Highly Technical

6. Processing of Application for the


Endorsement to BOI of Energy 20 Working Days Highly Technical
Efficiency Projects for Fiscal Incentives
Alternative Fuels and Energy Technology Division
1. Issuance of DOE Endorsement for BOI
Incentives Availment for Electric Vehicle
Charging Stations (EVCS) Participants 20 Working Days Highly Technical

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Energy Efficiency and Conservation Public Sector Management
Division (EPSMD)
1. Processing of Energy Audit Services –
7 Working Days Complex
Preliminary Energy Audit
2. Energy Audit Services – Virtual
7 Working Days Complex
Preliminary Energy Audit
3. Processing of Energy Audit Services:
20 Working Days Highly Technical
Detailed Energy Audit

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Energy Utilization Management Bureau
(Energy Efficiency and Conservation Performance
Regulation and Enforcement Division)

External Services

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Processing of Application for Company Registration under the
Philippine Energy Labeling Program (PELP)
Registration of Importers, Manufacturers, Distributors and Dealers of Energy
Consuming Products under the PELP
Energy Efficiency and Conservation Performance Regulation and
Office or Division
Enforcement Division (EPRED)
Classification Simple
Type of Transaction Government-2-Citizen, Government-2-Business
Dealers, Distributors, Importers, and Manufacturers of Energy
Who May Avail Consuming Products covered under the Philippine Energy Labeling
Program (PELP)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Company Certification:

1.1. For Sole Proprietorship: Certified


True Copy of Certificate of
Business Name Registration For Certificate of Business Name Registration –
1.2. For Corporation/Partnership: Department of Trade and Industry (DTI)
Certificate of Registration and
Articles of Incorporation issued For Certificate of Registration and Articles of
by the Securities and Exchange Incorporation - Securities and Exchange
Commission Commission
1.3. For Cooperative: CDA Certificate
of Registration from the For CDA Certificate of Registration -
Cooperative Development Cooperative Development Authority
Authority

2. Certified True Copy of Partnership


Agreement (Name of the Company's
authorized representative/s issued by
Applicant
the Company President / General
Manager / Board Secretary is
specified)
3. Certified True Copy of Permit to
Local Government Unit (LGU) where company
Operate issued by the local
is located.
government unit
4. Certified True Copy of Bureau of
Bureau of Internal Revenue (BIR)
Internal Revenue Registration
5. Duly accomplished Application for
PELP Online Registration Portal or from EPRED
Company Registration under the

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Philippine Energy Labeling Program
for Energy Consuming Products
(PELP IG Appendix A)
6. Duly accomplished Undertaking to
abide the Terms and Conditions of
PELP (PELP IG Appendix B)
7. Letter of Authorization for PELP
Compliance Representative (PELP
IG Appendix C) Applicant
8. Product Sales Inventory Report
(PELP IG Appendix D)
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Applicant requests 1.1 DOE-EPRED
for an Order of issues an OoP
Payment (OoP) to the applicant
and provide basic through e-mail.
information of their
company
2. Applicant shall pay 2.1 DOE-EPRED
DOE – EPRED
the corresponding validates the
PELP Evaluator I
amount indicated payment 1 Working Day
or II
in the OoP to the through the
DOE and submit DOE Treasury
the photocopy Division and Php 1,600.00
/electronic copy of provides the
the official receipt/ applicant with
confirmation the link to the
receipt to DOE- PELP Online
EPRED. System.
3. Applicant shall 3.1 DOE-EPRED
submit online the evaluates the
following duly completeness
accomplished and correctness
documents to DOE of submitted
through PELP documents and
Online Application informs
Portal: applicant of the
DOE – EPRED
results of the
• PELP IG Appendix evaluation.
None 2 Working Days PELP Evaluator
II and III
A (via online
form)
• PELP IG Appendix
B
• PELP IG Appendix
C
 PELP IG Appendix
D

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3.2 If submitted
documents are
incomplete
and/or incorrect,
the DOE-
EPRED notifies
applicant of the
required
document
and/or data.
3.3 If evaluated as
complete and
correct, DOE-
EPRED
approves the
Company
Application for
inclusion to the
Company
Registry. DOE-
EPRED informs
applicant of the
approval of
application.
Total Number of Days 3 Working Days

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Issuance of Energy Label for Products Registered under the
Philippine Energy Labeling Program (PELP)
Energy Efficiency and Conservation Performance Regulation
Office or Division
and Enforcement Division (EPRED)
Classification Simple
Type of Transaction Government-2-Citizen / Government-2-Business
Dealers, Distributors, Importers, and Manufacturers of Energy
Who May Avail Consuming Products covered under the Philippine Energy
Labeling Program (PELP)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request for Energy Label Issuance
PELP Online Registration Portal or from EPRED
2. Official Receipt / Certificate of Payment
DOE-Treasury Division
FEES
AGENCY PROCESSING PERSON
CLIENT STEPS TO BE
ACTIONS TIME RESPONSIBLE
PAID
1.1 DOE-
1. Applicant requests for an
EPRED
Order of Payment (OoP)
issues an
and fills-out an online
OoP to the
form, through PELP
applicant via
Online Registration Portal
e-mail.
2.1 DOE-
DOE – EPRED
2. Applicant shall pay the EPRED
1 Working Day PELP Evaluator I
corresponding amount validates the
Php or II
indicated in the OoP to payment
300.00
the DOE and submit the through the
per
photocopy /electronic DOE Product
copy of the official Treasury Model
receipt/ confirmation Division
receipt to DOE-EPRED.

3. Applicant shall request 3.1 DOE-


energy label issuance EPRED
through the PELP Online generates
Registration Portal the energy
DOE – EPRED
label based
N/A 2 Working Days PELP Evaluator
on the
II and III
product data
retrieved
from the
DOE PELP

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online
platform, as
validated by
an
authorized
DOE
personnel
during the
product
registration
phase. The
QR Code
shall be
automatically
generated
and will be
included in
the energy
label file.
3.2 DOE-
EPRED
informs the
applicant of
the
availability of
the Energy
Label
4. Applicant downloads,
prints and attaches
energy label to the
product
Total Number of Days 3 Working Days

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Processing of Application for Product Registration under the
Philippine Energy Labeling Program (PELP)
Registration of Energy Consuming Products (ECPs) covered by the PELP
Energy Efficiency and Conservation Performance Regulation and
Office or Division
Enforcement Division (EPRED)
Classification Complex

Type of Transaction Government-2-Citizen / Government-2-Business


Dealers, Distributors, Importers, and Manufacturers of Energy
Who May Avail Consuming Products covered under the Philippine Energy Labeling
Program (PELP)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Test Reports from a testing laboratory
Testing laboratories:
a. Duly accredited by signatories to ILAC /
APLAC (may be 3rd-party / Company-
owned)
b. Duly accredited and recognized by the
Department of Trade and Industry –
Philippine Accreditation Bureau (DTI-
PAB)
c. If the Philippines is a signatory of the
mutual recognition of those facilities
internationally
d. Company-owned or third-party
laboratories that are ISO 17025-
accredited or PS-Certified

2. Product Specification (with photos) Applicant

3. Duly accomplished Product Registration


Form
PELP Online Registration Portal or from
4. Declaration of generic models (PELP IG EPRED
Appendix E ) – applicable for
appliances only

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AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Applicant requests 1.1 DOE-EPRED
for an Order of issues an OoP
Payment (OoP) and to the applicant
fills-out an online via email. None
form, through the
PELP Online
Registration Portal
2. Applicant shall pay 2.1 DOE-EPRED DOE – EPRED
the corresponding validates the 1 Working Day PELP Evaluator I
amount indicated in payment or II
the OoP to the DOE through the
Php 300.00
and submit the DOE Treasury
/ Product
photocopy Division
model
/electronic copy of
the official receipt/
confirmation receipt
to DOE-EPRED.
3. Applicant shall 3.1 DOE-EPRED
submit online the evaluates the
following duly completeness
accomplished and correctness
documents to DOE of submitted
through the PELP technical
Online Registration documents
Portal: (based on the
respective IG)
 PELP IG Product and informs the
Registration Form (via applicant on the
online form) results of the None 6 Working Days
evaluation.
- Test Reports from a
testing laboratory DOE – EPRED
- Product PELP Evaluator
Specification (with II and III
photos)
- Declaration of
generic models
(PELP IG Appendix
E) – applicable for
appliances only
3.2 If submitted
documents are
incomplete, the
DOE-EPRED
notifies
applicant of the
required
document

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and/or data for
re-submission.
3.3 If evaluated as
complete and
correct, DOE-
EPRED
approves the
Product
Registration for
inclusion to the
Product
Registry. DOE-
EPRED informs
applicant of the
approval of
application.
Total Number of Days 7 Working Days

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Energy Utilization Management Bureau
(Energy Efficiency and Conservation Program
Management and Technology Promotion
Division)

External Services

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Issuance of Certificate for Registered Energy Service Company
(ESCO)
Section 53 of the EEC IRR directs the DOE to develop guidelines for ESCOs which shall
include among others, certification requirements, review and evaluation process, and the
classification of ESCOs, and states that ESCOs applying for certification must
demonstrate their technical and managerial competence to design and implement energy
efficiency projects, including energy audits, design engineering, providing or arranging
project financing, construction management, operations and maintenance of energy
efficient technologies, and verifying energy savings.

Energy Efficiency and Conservation Program Management and


Office or Division
Technology Promotion Division (EPMPD)
Classification Complex Transaction

Type of Transaction Government-2-Business


Energy Service Companies (ESCO) seeking accreditation for
Who May Avail professional services to DOE for the first time that meets the minimum
of requirements on legal and technical capacity.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly accomplished ESCO Application
Form can be secured from the DOE website
Assurances Form (Annex A)
2. Certified True Copies of the
Documents on Corporate Personality
3. For sole proprietorship entity, the
following documents are required:
i. Business registration
ii. Business permits
4. For corporate, partnership and joint Applicant
venture entities, the following are the
requirements, as applicable:
i. Business registration
ii. Business permits
iii. SEC registration
iv. Articles of incorporation
5. Company Profile/Background (Annex
B)
6. Company Ownership/Management
Form can be secured from the DOE website
which includes list of names of
officers, personnel and their position in
the company including energy

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auditors, and the organizational
structure (Annex C)
7. List of Energy Audit equipment and
other similar testing instruments
including the date of its last calibration
(Annex D)
8. Proof of payment of the Application Order of payment can be secured from
Fee EPMPD
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1. RMD endorses the
Required application
Documents to documents to Records Officer,
DOE Records EUMB Office of RMD
Management the Director (OD)
Division (RMD)
1.2. EUMB OD
receives the 1 Working Day
application and Staff,
endorses to EUMB-OD
EPMPD for N/A
assessment
1.3. EPMPD assesses Chief, Supv.
the completeness SRS, Sr. SRS,
of the submitted SRS II, SRS I
documents EPMPD
2. Submit the 2.1. EPMPD notifies Processing time
needed the applicant if the of the
Staff,
documents submitted application will
EPMPD
documents are not be placed on-
complete. hold
3. Payment for the 3.1. EPMPD issues
corresponding order of payment
processing fee for the processing
Staff,
of the application if Php 15,000.00 EPMPD
the submitted 1 Working Day
documents are
complete.
3.2. Simultaneously,
EPMPD conducts
technical
evaluation and 4 Working Days
endorses the legal N/A
evaluation to Legal EPMPD;
Services (LS) of LS
the ESCO
Application

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4. Make 4.1. EPMPD notifies Processing time
Corrective client if the of the
Action application failed application will
the Technical or be placed on- Staff,
the Legal hold EPMPD
evaluation.
4.2. EPMPD to prepare
an endorsement
memorandum and
certificate of
Registered ESCO
for consideration Staff,
of the EUMB EPMPD,
Director if the EUMB - OD
applicant is
1 Working Day
compliant to the
Technical and
Legal
requirements.
5. Acceptance of 5.1. EUMB - EPMPD
the Certificate issues the
of Registered Certificate of
Staff,
ESCO Registered ESCO
EPMPD
to the applicant
Total Number of Days 7 Working Days
*Processing time of the application will be placed on-hold until completion of the required documents and payment for the said processing.

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Issuance of Certificate of Registration for Certified Energy
Auditor (CEA)
Certified Energy Auditor (CEA) are individuals who evaluate energy consumption and
review current energy cost to determine appropriate intervention measures and
efficiency projects in which energy can be judiciously and efficiently used to achieve
savings.

Energy Efficiency and Conservation Program Management and


Office or Division
Technology Promotion Division (EPMPD)
Classification Complex
Type of Transaction Government-2-Business
Duly certified individuals who satisfy the requirements under the
Who May Avail
Department Circular 2021-01-0001.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. CEA Application Form (CEA Form A) Form can be secured from the DOE website

2. Endorsement Letter from the Company


with the following information:
a. Company Header
b. Complete name of applicant
c. Position/Designation of applicant
d. Signed by company head/president
or any delegated official that has the
authority to sign on behalf of the
company head/president
3. Curriculum Vitae of applicant
4. Certified True Copy of license from the CLIENT / APPLICANT
Professional Regulatory Commission (if
applicable)
5. Certified True Copy of the Certificate of
Completion from the DOE Recognized
Training Institution with Training
Reference Number
6. Company Background

7. Company Ownership/Management
Order of payment can be secured from
8. Proof of payment of the Application Fee
EPMPD
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE

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1. Submission of 1.1 RMD receives
Records Section
application the application
1.2 EPMPD checks 1 Working Day
Assigned EPMPD
the completeness
staff
of the application
1.3 Reviews the
submitted
Sr. SRS, SRS II,
documents and 3 Working Days
SRS I, EPMPD
prepares the
endorsement
1.4 Endorses for
approval of Assigned EPMPD
1 Working Day
registration to Staff
EUMB-OD
1.5 Approves the Php 1,000.00
recommendation
for the 1 Working Day Director, EUMB
Registration of
the applicant
1.6 Issues the Order
Staff, EPMPD
of Payment
2. Payment of 2.1 Accepts and
processing fee Issues the official Cashier, Treasury
receipt of Division
1 Working Day
payment
3. Client receiving 3.1 Releases the
Admin
the approved certificate and
Aide/Assigned
Certificate of records the
EPMPD staff
Registration transaction
Total Number of Days 7 Working Days

*Processing time of the application will be placed on-hold until completion of the required documents and payment for the said processing.

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Issuance of Certificate of Registration for Certified Energy
Conservation Officers (CECO)
Certified Energy Conservation Officers (CECO) are individuals who demonstrate high
levels of experience, competence, proficiency, and ethical fitness in the energy
management profession, and who shall be responsible for the supervision and
maintenance of the facilities of Type 1 Designated Establishments for the proper
management of energy consumption.

Energy Efficiency and Conservation Program Management and


Office or Division
Technology Promotion Division (EPMPD)
Classification Complex
Type of Transaction Government-2-Business
Duly certified individuals who satisfy the requirements under the
Who May Avail
Department Circular 2021-01-0001.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. CECO Application Form (CECO Form Form can be secured from the DOE website
A)
2. Endorsement Letter from the Company
with the following information:
a. Company Header
b. Complete name of applicant
c. Position/Designation of applicant
d. Signed by company head/president
or any delegated official that has the
authority to sign on behalf of the
company head/president
3. Curriculum Vitae of applicant
4. Certified True Copy of license from the
Professional Regulatory Commission (if
applicable) Client / Applicant
5. Certified True Copy of the Certificate of
Completion from the DOE Recognized
Training Institution with Training
Reference Number
6. Certification from the company/office on
at least two (2) years of continuous
hands-on experience in the installation,
operation, and maintenance of energy-
consuming machines and equipment in
the facilities with energy consumption for
Type 1 Designated Establishments
7. Company Background

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8. Company Ownership/Management
Order of payment can be secured from
9. Proof of payment of the Application Fee
EPMPD
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives the Records Officer,
application application RMD
1.2 EPMPD checks
Assigned
the completeness
EPMPD staff
of the application
1.3 EPMPD reviews
the submitted
Sr. SRS, SRS II,
documents and 3 Working Days
SRS I, EPMPD
prepares the
endorsement
1.4 Endorses the
approval of Assigned
1 Working Day
registration to EPMPD Staff
EUMB-OD
1.5 Approves the Php1,000.00
recommendation
for the 1 Working Day Director, EUMB
Registration of
the applicant
1.6 Issues Order of
Staff, EPMPD
Payment
2. Payment of 2.1 Accepts and
processing fee issues the official Cashier,
receipt of Treasury Division
1 Working Day
payment
3. Client receiving 3.1 Releases the
Admin
the approved certificate and
Aide/Assigned
Certificate of recording of the
EPMPD staff
Registration transaction
Total Number of Days 7 Working Days
*Processing time of the application will be placed on-hold until completion of the required documents and payment for the said processing.

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✍✙


Issuance of Certificate of Registration for Certified Energy
Manager (CEM)
Certified Energy Managers (CEM) are individuals who demonstrate high levels of
experience, competence, proficiency, and ethical fitness in the energy management
profession, and who shall be chosen by Type 2 designated establishments to plan, lead,
manage, coordinate, monitor, and evaluate the implementation of sustainable energy
management within their organizations.

Energy Efficiency and Conservation Program Management and


Office or Division
Technology Promotion Division (EPMPD)
Classification Complex
Type of Transaction Government-2-Business
Duly certified individuals who satisfy the requirements under the
Who May avail
Department Circular 2021-01-0001.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. CEM Application Form (CEM Form A) Form can be secured from the DOE website
2. Endorsement Letter from the Company
with the following information:
a. Company Header
b. Complete name of applicant
c. Position/Designation of applicant
d. Signed by company head/president
or any delegated official that has the
authority to sign on behalf of the
company head/president
3. Curriculum Vitae of applicant
4. Certified True Copy of license from the
Professional Regulatory Commission (if
applicable) CLIENT / APPLICANT
5. Certified True Copy of the Certificate of
Completion from the DOE Recognized
Training Institution with Training
Reference Number
6. Certification from the company/office on
at least two (2) years of continuous
hands-on experience in the installation,
operation, and maintenance of energy-
consuming machines and equipment in
the facilities with energy consumption
for Type 1 Designated Establishments
7. Company Background

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8. Company Ownership/Management
Order of payment can be secured from
9. Proof of payment of the Application Fee
EPMPD
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 RMD receives Records Officer,
application the application RMD
1.2 EPMPD checks 1 Working Day
Assigned EPMPD
the completeness
staff
of the application
1.3 EPMPD reviews
the submitted
Sr. SRS, SRS II,
documents and 3 Working Days
SRS I, EPMPD
prepares the
endorsement
1.4 Endorses the
approval of Assigned EPMPD
1 Working Day
registration to Staff
EUMB-OD
1.5 Approves the Php 1,000.00
recommendation
for the 1 Working Day Director, EUMB
Registration of
the applicant
1.6 Issues Order of
Staff, EPMPD
Payment
2. Payment of 2.1 Accepts and
processing fee issues the official Cashier, Treasury
receipt of Division
1 Working Day
payment
3. Client receiving 3.1 Releases the
Admin
the approved certificate and
Aide/Assigned
Certificate of recording of the
EPMPD staff
Registration transaction
Total Number of Days 7 Working Days

*Processing time of the application will be placed on-hold until completion of the required documents and payment for the said processing.

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✍✔


Issuance of Certificate for Certified Energy Service Company
(ESCO)
Section 53 of the EEC IRR directs the DOE to develop guidelines for ESCOs
which shall include among others, certification requirements, review and
evaluation process, and the classification of ESCOs, and states that ESCOs
applying for certification must demonstrate their technical and managerial
competence to design and implement energy efficiency projects, including
energy audits, design engineering, providing or arranging project financing,
construction management, operations and maintenance of energy efficient
technologies, and verifying energy savings.

Energy Efficiency and Conservation Program Management and


Office or Division
Technology Promotion Division (EPMPD)
Classification Highly Technical Transaction

Type of Transaction Government-2-Business


Energy Service Companies (ESCO) which in addition to meeting the
requirements of a Registered ESCO also has proven performance or
Who May Avail
results-based projects savings experience and with proven customer
experiences.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly accomplished ESCO Application
Form can be secured from the DOE website
Assurances Form (Annex A)
2. Certified True Copies of the Documents
on Corporate Personality
3. For sole proprietorship entity, the
following documents are required:
i. Business registration
ii. Business permits
4. For corporate, partnership and joint Applicant
venture entities, the following are the
requirements, as applicable:
i. Business registration
ii. Business permits
iii. SEC registration
iv. Articles of incorporation
5. Company Profile/Background (Annex B)
6. Company Ownership/Management which
Form can be secured from the DOE website
includes list of names of officers,
personnel and their position in the

☛☞✌ ✍✎✍✏ ✑ITIZE N ✒S ✑HA RTE R ✖✍✕


company including energy auditors, and
the organizational structure (Annex C)
7. List of Energy Audit equipment and other
similar testing instruments including the
date of its last calibration (Annex D)
8. List of Energy Efficiency Projects
undertaken in the last three (3) years
(Annex E) Applicant
9. Audited financial statement in the last two
(2) years
Order of payment can be secured from
10. Proof of payment of the Application Fee
EPMPD
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1. RMD endorses
Required the application
Documents to DOE documents to Records Officer,
Records EUMB Office of 1 Working Day RMD
Management the Director (OD)
Division (RMD)
1.2. EUMB-OD
receives the
application and Staff,
endorses to EUMB - OD
EPMPD for
N/A
assessment
1 Working Day
1.3. EPMPD
Chief, Supv.
assesses the
SRS, Sr. SRS,
completeness of
SRS II, SRS I
the submitted
EPMPD
documents
2. Submit the needed 2.1. EPMPD notifies Processing time
documents the applicant if of the
Staff,
the submitted application will
EPMPD
documents are be placed on-
not complete. hold
3. Payment for the 3.1. EPMPD issues
corresponding order of payment
processing fee for the
Staff,
processing of the
Php 30,000.00 EPMPD
application if the 1 Working Day
Treasury
submitted
documents are
complete.
3.2. Simultaneously,
EPMPD
EPMPD
conducts
LS
technical 7 Working Days
FS
evaluation,

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endorses the
legal evaluation
to Legal Services
(LS), and
endorses
financial review
to Financial N/A
Services (FS) of
the ESCO
application
4. Make Corrective 4.1. EPMPD notifies
Action client if the
Processing time
application failed
of the
the Technical, Staff,
application will
Legal and EPMPD
be placed on-
Financial
hold
evaluation.
4.2. EPMPD
prepares an
endorsement
memorandum
and certificate of
Certified ESCO
through the
EUMB Director EPMPD
for consideration Office of the
of the DOE 10 Working Secretary
Secretary if the Days
applicant is
compliant to the
Technical, Legal
and Financial
requirements.
5. Acceptance of the 5.1. EUMB - EPMPD
Certificate of issues the signed
Registered ESCO Certificate of
Certified Staff,
Registered EPMPD
ESCO to the
applicant.
Total Number of Days 20 Working Days

*Processing time of the application will be placed on-hold until completion of the required documents and payment for the said processing.

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Processing of Application for the Endorsement to BOI of
Energy Efficiency Projects for Fiscal Incentives
Section 72 of the DC2019-11-0014 (Implementing Rules and Regulations of
R.A. 11285) states that to qualify for the availment of the fiscal incentives
allowed under the R.A. 11285 and DC2019-11-0014, the energy efficiency (EE)
project must be certified as such by the DOE and registered with the BOI.

Energy Efficiency and Conservation Program Management and


Office or Division
Technology Promotions Division (EPMPD)
Classification Highly Technical Transaction

Type of Transaction Government-2-Business


Energy Service Companies (ESCOs), Companies with self-financed
Who May Avail Energy Efficiency Projects, Third Party Project Developer
(TPPD)/Project Special Purpose Vehicle (SPV)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
For Energy Service Company (ESCO)
Initiated Project
1. Application letter (Annex A) indicating
the intent to avail of BOI incentives, letter
should be addressed to:

The Director
Form can be secured from the DOE website
Energy Utilization Management Bureau
Department of Energy
Energy Center, Rizal Drive, Bonifacio
Global City, Taguig City
2. Application Form (Annex B)
3. Copy of DOE issued Certificate of
Registered ESCO or Certified ESCO
4. Copy of Energy Audit Report duly Applicant
signed by a DOE Registered or Certified
Energy Auditor
5. Project Profile (Annex C) Form can be secured from the DOE website
6. Copy of Project Contract or Energy
Saving Performance Guarantee Applicant
Contract

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7. Proof of Payment for Simple Energy Treasury Division, scanned copy of deposit
Efficiency Project or Complex Energy slip or snapshot of the successful bank
Efficiency Project transfer.
For TPPD/Project SPV
1. Application letter (Annex A) indicating
the intent to avail of BOI incentives, letter
should be addressed to:

The Director
Energy Utilization Management Bureau Form can be secured from the DOE website
Department of Energy
Energy Center, Rizal Drive, Bonifacio
Global City, Taguig City
2. Application Form (Annex B)
3. Certified True Copy of the Documents on
Corporate Personality

For sole proprietorship entity, the


following documents are required:
i. Business registration
ii. Business permits

For corporate, partnership and joint Applicant


venture entities, the following documents
are required:
i. Business registration
ii. Business permits
iii. SEC registration
iv, Articles of incorporation
4. Copy of Energy Audit Report duly signed
by a Registered or Certified Energy
Auditor
5. Project Profile (Annex C) Form can be secured from the DOE website
6. Proof of Payment for Simple Energy Treasury Division, scanned copy of deposit
Efficiency Project or Complex Energy slip or snapshot of the successful bank
Efficiency Project transfer.
For Self-financed Projects
1. Application letter (Annex A) indicating
the intent to avail of BOI incentives, letter
should be addressed to:
Form can be secured from the DOE website
The Director
Energy Utilization Management Bureau
Department of Energy
Energy Center, Rizal Drive, Bonifacio
Global City, Taguig City

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2. Application Form (Annex B)
3. Certified True Copy of the Documents on
Corporate Personality

For sole proprietorship entity, the Applicant


following documents are required:
i. Business registration
ii. Business permits

For corporate, partnership and joint


venture entities, the following documents
are required:
i. Business registration
ii. Business permits
iii. SEC registration
iv, Articles of incorporation
4. Copy of Energy Audit Report duly signed
by a Registered or Certified Energy
Auditor
5. Project Profile (Annex C) Form can be secured from the DOE website
6. Proof of Payment for Simple Energy Treasury Division, scanned copy of deposit
Efficiency Project or Complex Energy slip or snapshot of the successful bank
Efficiency Project transfer.
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submission of 1.1. RMD endorses
Required the application
Documents to DOE documents to Records Officer,
Records EUMB Office of 1 Working Day RMD
Management the Director
Division (RMD) (OD)
1.2. EUMB-OD
receives the
application and Staff,
endorses to EUMB OD
EPMPD for N/A
1 Working Day
assessment
1.3. EPMPD
assesses the Chief, Supvg.
completeness SRS, Sr. SRS,
of the SRS II, SRS I
submitted EPMPD
documents
2. Submit the needed 2.1. EPMPD notifies Processing time
Staff,
documents the applicant if of the
EPMPD
the submitted application will

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documents are be placed on-
not complete. hold
3. Payment for the 3.1. EPMPD issues ₱12,000.00
corresponding order of for simple EE
processing fee payment for the projects.
Staff,
processing of
EPMPD
the application ₱25,000.00 1 Working Day
Treasury
if the submitted for complex
documents are EE projects.
complete.
3.2. EPMPD Chief, Supvg.
conducts 15 Working SRS, Sr. SRS,
technical Days SRS II, SRS I
evaluation EPMPD
4. One-time re 4.1. EPMPD notifies
application after client if the Processing time
denial application of the
Staff,
failed the application will
EPMPD
technical be placed on-
evaluation. hold
4.2. EPMPD notifies
client and
prepares the
Staff,
certificate of 1 Working Day
EPMPD
endorsement to
N/A
BOI if the
Staff,
application
EUMB-OD
passed the
technical
evaluation
4.3. Signs the
Director,
Certificate of
EUMB-OD
Endorsement
1 Working Day
4.4. Transmits the
Endorsement Staff,
to BOI EPMPD
EUMB-OD
Total Number of Days 20 Working Days

*Processing time of the application will be placed on-hold until completion of the required documents and payment for the said processing.

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Energy Utilization Management Bureau
(Alternative Fuels and Energy Technology Division)

External Services

DOE 2021 Citizen's Charter 336


Issuance of DOE Endorsement for BOI Incentives Availment for
Electric Vehicle Charging Stations (EVCS) Participants

Office or Division Alternative Fuels and Energy Technology Division


Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail EVCS participants requesting endorsement to DTI-BOI

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Application letter to DOE-EUMB for BOI
Endorsement
2. Proof of project sustainability that
includes, but not limited to, fiscal cost- Proponent
benefit analysis, projected financial
statements, company information and
business model.
3. DTI Registration Department of Trade and Industry (DTI)
4. Local Business Permit LGU
Department of Environment and Natural
5. Environmental Compliance Certificate
Resources (DENR)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Receives, records Office of the
application and endorses 1 Working Day Director,
request EUMB
1.2 Screens and
endorses request to
Division Chief,
Supervising Science
AFETD
Research Specialist
(SRS)
1.3 Assesses request
Supervising SRS,
and delegates to
AFETD
technical staff 3 Working Days
1.4 Assesses
completeness of the
documents. For Technical Staff
incomplete (Senior SRS),
documents, notifies AFETD
the applicant to
resubmit application
1.5 Prepares Evaluation 10 Working Technical Staff,
Report and Days AFETD

DOE 2021 Citizen's Charter 337


endorses the letter
for Supervisor’s
review and
approval. For further
clarification of the
project, the
Applicant will be
notified and
requested to present
the project
1.6 Validates report and
Supervising SRS,
endorses to the 2 Working Days
AFETD
Chief SRS
1.7 Reviews validation
report and
Division Chief,
recommends for the 2 Working Days
AFETD
Director’s approval
of BOI Endorsement
1.8 Reviews and
Director,
approves the BOI
EUMB
Endorsement
1.9 Records and Office of the
transmits the 2 Working Days Director,
Endorsement EUMB
1.10 Sends feedback Staff,
form to the client AFETD

Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 338


Energy Utilization Management Bureau
(Energy Efficiency and Conservation Public Sector
Management Division)

External Services

DOE 2021 Citizen's Charter 339


Processing of Energy Audit Services – Preliminary Energy
Audit
Preliminary energy audit services is a basic energy audit that involves minimal interviews
with managing clients, brief review of facility data, and walk-through energy audit of the
facility, all geared towards identification of energy waste or inefficiencies by
recommending brief corrective measures, providing quick estimates of potential operating
costs and energy savings.

Energy Efficiency and Conservation Public Sector Management


Office or Division
Division (EPSMD)
Classification Complex Transaction
Type of Transaction Government -2-Government
Government Entities including Local Government Units (LGUs) can
avail energy audit assistance, pursuant to Republic Act 11285 and
as supported by the Inter-Agency Energy Efficiency and
Who May Avail
Conservation Committee (IAEECC) Resolution No. 1, series of
2020. EPSMD has a yearly target number of government entities
that are spot-checked.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Accomplished Required Document


DOE EPSMD
Checklist
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Client to provide 1.1 EPSMD conducts Chief,
assistance during the Energy Audit Supervising SRS,
1 Working Day
EPSMD’s conduct of Sr. SRS, SRS II,
energy audit SRS I, EPSMD
1.2 EPSMD prepares Supervising SRS,
the Energy Audit 3 Working Days Sr. SRS, SRS II,
Report SRS I, EPSMD
1.3 Reviews and None
endorses the
energy audit
1 Working Day Chief, EPSMD
report to the
EUMB-OD for
approval
1.4 Director
approves the
1 Working Day Director, EUMB
Energy Audit
Report

DOE 2021 Citizen's Charter 340


1.5 EPSMD
transmits the
1 Working Day Staff, EPSMD
Energy Audit
Report
Total Number of Days 7 Working Days

DOE 2021 Citizen's Charter 341


Energy Audit Services – Virtual Preliminary Energy Audit

As a consequence of social distancing due to COVID-19, EPSMD shifted to the


conduct of virtual preliminary energy audits. The actual method relies heavily on
offsite survey, using a question-and-answer format and analysis of energy use
and operations using inputs from the utility meters and consumption reports. The
interview is followed by a brief video tour of the facility. The activity is geared
towards identification of energy waste or inefficiencies by recommending brief
corrective measures, providing quick estimates of potential operating costs and
energy savings.

Energy Efficiency and Conservation Public Sector Management


Office or Division
Division (EPSMD)
Classification Complex Transaction
Type of
Government -2-Government
Transaction
Government Entities including Local Government Units (LGUs) can
avail energy audit assistance, pursuant to Republic Act 11285 and
as supported by the Inter-Agency Energy Efficiency and
Who May Avail
Conservation Committee (IAEECC) Resolution No. 1, series of
2020. EPSMD has a yearly target number of government entities
that are spot-checked.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Accomplished Required Document


DOE-EPSMD
Checklist
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Participates in the 1.1 Conducts virtual
conduct of virtual energy audit Note: This is Chief, Supervising
energy audit orientation to conducted prior SRS, Sr. SRS,
orientation participants from to the virtual SRS II, SRS I,
the government energy audit. EPSMD
entities and LGUs
2. Client to provide 2.1 Conducts the
Chief, Supervising
assistance during Energy Audit
SRS, Sr. SRS,
EPSMD’s conduct N/A 1 Working Day
SRS II, SRS I,
of virtual energy
EPSMD
audit
2.2 Prepares the Supervising SRS,
Energy Audit 3 Working Days Sr. SRS, SRS II,
Report SRS I, EPSMD
2.3 Reviews and
endorses the
1 Working Day Chief, EPSMD
energy audit
report to the

DOE 2021 Citizen's Charter 342


EUMB-OD for
approval
2.4 Director approves
the Energy Audit 1 Working Day Director, EUMB
Report
2.5 EPSMD transmits
the Energy Audit 1 Working Day Staff, EPSMD
Report
Total Number of Days 7 Working Days

DOE 2021 Citizen's Charter 343


Processing of Energy Audit Services: Detailed Energy Audit
Detailed energy audit services include more detailed energy calculations,
financial analysis of proposed measures by identifying energy conservation
measures appropriate for the facility given its operating parameters, and identify
energy efficiency opportunities, measures and projects which result to increased
productivity, improved quality of products / services, and more profit.

Energy Efficiency and Conservation Public Sector Management


Office or Division
Division (EPSMD)
Classification Highly Technical

Type of Transaction Government-2-Government


Government Entities including Local Government Units (LGUs) that
seek to avail energy audit assistance, pursuant to Republic Act
Who May Avail 11285 and as supported by the Inter-Agency Energy Efficiency and
Conservation Committee (IAEECC) Resolution No. 1, series of
2020.
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Client to provide 1.1 EPSMD conducts Chief,
assistance during the Energy Audit Supervising SRS,
5 Working Days
EPSMD’s conduct of Sr. SRS, SRS II,
energy audit SRS I, EPSMD
1.2 EPSMD prepares
12 Working Sr. SRS, SRS II,
the Energy Audit
Days SRS I, EPSMD
Report
1.3 Reviews and None
endorses the
energy audit Division Chief,
1 Working Day
report to the EPSMD
EUMB-OD for
approval
1.4 Director approves
the Energy Audit 1 Working Day Director, EUMB
Report
1.5 EPSMD transmits
the Energy Audit 1 Working Day Staff, EPSMD
Report
Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 344


ENERGY POLICY AND PLANNING BUREAU

(EPPB)

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DOE 2021 Citizen's Charter 345
SUMMARY
Energy Policy and Planning Bureau (EPPB)

TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
Planning Division (PD)
1. Data Request Processa 3 Working Days Simple
2. Issuance for CEPNS for Commercial
3 Working Days Simple
Phase Transactions
3. Issuance for CEPNS for Pre-
3 Working Days Simple
Development Phase Transactions
4. Data Request Processb 7 Working Days Complex
Policy Formulation and Research Division (PFRD)
1. Provision of Key Energy Statistic Data
and other Energy-Related 3 Working Days Simple
Indicators/Information to Various Clientsc

2. Provision of Key Energy Statistic Data


and other Energy-Related 20 Working Days Highly Technical
Indicators/Information to Various Clientsd

INTERNAL SERVICES
1. Provision of Data / Information to
3 Working Days Simple
Various Bureaus / Offices / Unitse
2. Provision of Data / Information to
7 Working Days Complex
Various Bureau / Offices / Unitsf
3. Provision of Policy / Position Papers in
Response to Energy Related Policies,
Plans and Programs Implemented by the 20 Working Days Highly Technical
DOE and Other Agencies and
Institutions (Local and International)g,h

a
Data available with PD
b Data requested will be gathered from other units and will need further processing
c Data available with PFRD
d Data requested need further processing and analysis
e Data / Information requested available in the EPPB
f Data / Information requested available in the EPPB
g Data / Information requested will be gathered from different units/ bureaus
h Request for Position Papers / presentations on energy issues

DOE 2021
DOECitizen's CharterCharter
2021 Citizen's 346
337
Energy Planning and Policy Bureau
(Planning Division and Energy Investment
Coordinating Council)

External Services

DOE 2021 Citizen's Charter 338


DOE 2021 Citizen's Charter 347
Application for the Issuance of CEPNS for Commercial Phase
Transactions
Office or Division: Planning Division (PD)
Classification: Simple Transaction
Type of Transaction: Government to Business, Government to Government
Who May Avail: All Energy Proponents / Stakeholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form & Letter EICC Secretariat
Power Plants, Transmission & Distribution
Networks
2. System Impact Study (SIS)
3. Engineering Procurement Contract (EPC)
4. Competitive Selection Process (CSP) (not Electric Power Industry Monitoring Bureau
applicable for Merchant Plants) (EPIMB)
5. Certificate of Endorsement (COE)
6. Proof of Financial Closing Client
7. Power Supply Agreement or Philippine
Electricity Market Corporation (PEMC) Energy Regulatory Commission
Registration for Merchant Plants
Gas Projects
8. Notice to Proceed (NTP) Oil Industry Management Bureau
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submit EPNS 1.1 Receive copy of
Application EPNS Applications Records Officer,
documents through the DOE 1 Working Day RMD
Records
1.2 Inform the project
proponent if the None
application was
accepted or denied EICC Secretariat
/ deferred due to 2 Working Days
incomplete
submission of
documents
Total Number of Days 3 Working Days

DOE 2021 Citizen's Charter 339

DOE 2021 Citizen's Charter 348


Application for the Issuance of CEPNS for Pre-Development Phase
Transactions
Office or Division: Planning Division (PD)
Classification: Simple Transaction
Type of Transaction: Government-2-Business, Government-2-Government
Who May Avail: All Energy Proponents / Stakeholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form & Letter EICC Secretariat
2. Service Contract (RE Projects)
3. Operating Contracts & Feedstock Supply Department of Energy – Renewable Energy
Agreement (MOA, MOU etc.) for Biomass Management Bureau
Projects
4. Service Contract (Oil Projects) Department of Energy – Energy Resource
5. Coal Operating Contracts for Coal Projects Development Bureau
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submit EPNS 1.1 Receive copy of Records Officer,
Application EPNS 1 Working Day Records
documents Applications Management
through the Division
DOE Records
2. Receive copy of the 2.1 Inform the None
letter project
proponents if
their application 2 Working Days EICC Secretariat
was accepted,
denied or
deferred due to
incomplete
submission of
documents
Total Number of Days 3 Working Days

DOE 2021 Citizen's Charter 340

DOE 2021 Citizen's Charter 349


Data Request Processb
Office or Division: Planning Division (PD)
Classification: Complex Transaction
Type of Transaction: Government-2-Government / Government-2-Citizen
Who May Avail: Students, Researchers, Government and other entities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter / Email of Request for Energy Data EPPB – Office of the Director

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Record the received
request for documents in Energy
energy data Application
a. Online Monitoring System EPPB – OD and
(EAMS) 0.5 Working Records
b. Walk-in Day Management
Division
c. Printed 1.2 Receive Data
Documents Request / Record to
(already Logbook / Electronic
Staff,
secured with Data Monitoring
None Panning
RFID in System (EDMS)
Division
Records
Division)
1.3 Screen / Endorse to
Staff Division Chief
1.4 Gather and Process 6 Working Days
the data requested Supv. Science
Research
Specialist /
Technical Staff
1.5 Review / Endorse for
Division Chief
Approval of Output
1.6 Approve the Output Director,
(as necessary) 0.5 Working EPPB
1.7 Record / Transmit the Day
Output (Logbook / Clerk /
EDMS) Concerned Staff
Total Number of Days 7 Working Days

b
Data requested will be gathered from other unit/s

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 341 350
Energy Planning and Policy Bureau
(Policy Formulation and Research Division)

External Services

DOE 2021 Citizen's Charter 342


DOE 2021 Citizen's Charter 351
Provision of Key Energy Statistic Data and other Energy-
Related Indicators / Information to Various Clientsc

Office or Division: Policy Formulation and Research Division (PFRD)


Classification: Simple Transaction
Government-2-Government / Government -2-Citizen /
Type of Transaction:
Government-2-Business
Who May Avail: Government Agencies, Academe and other Researchers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Letter of Request with: Office of the Director
1. Name and address of requesting party Policy Formulation and Research Division
2. Specific industry data / Statistics / information
needed
3. Intended use of data / statistics / information
being requested
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of data 1.1 Submit Data
request for Energy Request Records Officer,
Statistics/ Information 1.1.1 Records
Received Php 2.00 / Management
FOI / Info Center
page Division
/ Email
(photocopy
1.1.2
fee, if
Printed
necessary)
Documents /
For more
letters / walk-in
than ten
clients
(10) pages Office of the
1.1.3
Text Messages Director,
A Energy Policy
(Viber/ 0.5 Working
photocopy
Messenger)2 Day and Planning
request Bureau
1.2 Receives Data
form must
Request /
be filled-up
Recording to
by the
Logbook /
client/
Document
researcher
Tracking System
to be
(DTS)
approved
1.3 Screens
by EPPB-
Endorsement to
PFRD
Units
1.4 Receives data Clerk, PFRD
request by the

DOE 2021 Citizen's Charter 343


DOE 2021 Citizen's Charter 352
Units for
Recording to 2 Working
Logbook / DTS Days
1.5 Screens / Chief SRS
Endorses to Staff
1.6 Processes Supv. Science
requested data Research
Specialist /
Technical Staff
1.7 Reviews /
Endorses for Chief SRS
Approval of
Output
1.8 Approves the
0.5 Working Director,
Output (as
Day EPPB
necessary)
1.9 Records / Clerk /
Transmits Output Concerned Staff
(Logbook / DTS) / Client

Total Number of Days 3 Working Days


1Data available with PFRD
2 Included personal messages through text message, viber and messenger from the
researchers
3 If the level of approval is director level, the DC is the endorser
4 if the data requested are historical and available to the PFRD database, no need for

the review of the Director

c Data available with PFRD

DOE 2021 Citizen's Charter 344


DOE 2021 Citizen's Charter 353
Provision of Key Energy Statistic Data and other Energy-
Related Indicators / Information to Various Clientsd

Office or Division: Policy Formulation and Research Division (PFRD)


Classification: Highly Technical Transaction
Government-2-Government / Government -2-Citizen / Government-
Type of Transaction:
2-Business
Who May Avail: Government Agencies, Academe and other Researchers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Letter of Request with: Office of the Director
1. Name and address of requesting party Policy Formulation and Research Division
2. Specific industry data / Statistics / information
needed
3. Intended use of data / statistics / information
being requested
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submission of data 1.1 Submission of
request for Energy Data Request Records Officer,
Statistics/ Information 1.1.1 Records
Received FOI / Info Php 2.00 / Management
Center / Email page Division
1.1.2 (photocopy
Printed fee, if
Documents / necessary)
letters / walk-in For more
clients than ten (10)
1.1.3 pages
Text Messages Office of the
0.5 Working Director, Energy
(Viber/ A photocopy
Day Policy and
Messenger) request form
1.2 Receipt of Data must be Planning Bureau
Request / filled-up by
Recording to the client/
Logbook / researcher to
Document be approved
Tracking by EPPB-
System (DTS) PFRD
1.3 Screening
Endorsement to
Units

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DOE 2021 Citizen's Charter 354
1.4 Receipt of data
request by the Staff,
Units for PFRD
Recording to
Logbook / DTS
1.5 Screening /
Chief SRS,
Endorsement to
PFRD
Staff
1.6 Data
requested is
not available
in the PFRD
energy
database and
requires
further
research 18 Working
Days
1.7 Processing of
requested data

a. Data
Research
b. Coordination
with
Concerned
Units
c. Consolidatio
n of inputs
1.8 Review /
Endorsement Chief SRS,
for Approval of PFRD
Output
1.9 Approval of Director,
Output EPPB
1.10 Recording / 1.5 Working
Clerk /
Transmittal of Days
Concerned Staff
Output
/ Client,
(Logbook /
PFRD
DTS)
Total Number of Days 20 Working Days
5
Data requested need further research, processing and analysis
6
Included personal messages through text message, viber and messenger from the
researchers
7
If the level of approval is director level, the DC is the endorser
8
if the data requested is included as part of the international commitment with focal personnel involved in the data sharing, no need
for the review of the Director (Please see the Operational Procedure on the Access on the core process flow data provision of
EPPB QMS Manual)

d Data requested need further processing and analysis

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DOE 2021 Citizen's Charter 355
Energy Policy and Planning Bureau

Internal Services

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DOE 2021 Citizen's Charter 356
Provision of Data / Information to Other DOE Bureaus /
Offices / Unitse

Office or Division: Energy Policy and Planning Bureau (EPPB)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Other DOE Bureaus / Offices / Units
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Letter of Request with:
1. Name and address of requesting party
2. Specific industry data / Statistics / information
EPPB - Office of the Director
needed
3. Intended use of data / statistics / information
being requested
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of request 1.1 Information
for statistics / request
information / related to 1.1.1
energy Email /
Telephone
1.1.2
Printed
documents /
memo / walk-in
1.2 Receive data / Focal Person,
0.5 Working
information Office of the
Day
request / record Director
to logbook /
Electronic Data
Monitoring
System (EDMS) None
1.3 Screen data
request /
Endorse to
concerned
unit/s
1.4 Receive data / Clerk
information
request by the
unit/s and
record to

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DOE 2021 Citizen's Charter 357
logbook /
EDMS
1.5 Screen data
request / 2 Working Days Chief SRS
Endorse to Staff
1.6 Process Supervising
requested data SRS / Technical
/ information Staff
1.7 Review /
Endorse for Chief SRS
approval of
output
1.8 Approve the
Director,
output (if
EPPB
necessary)
1.9 Record /
0.5 Working
Transmit of
Day Clerk /
output
Concerned staff
(Logbook/EDM
S)
Total Number of Days 3 Working Days

e Data / Information requested available in the EPPB

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DOE 2021 Citizen's Charter 358
Provision of Data / Information to Other DOE Bureaus / Offices
/ Unitsf

Office or Division: Energy Policy and Planning Bureau (EPPB)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: Other DOE Bureaus / Offices / Units
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Letter of Request with:
1. Name and address of requesting party
2. Specific industry data / Statistics / information
Office of the Director
needed
3. Intended use of data / statistics / information
being requested
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of request 1.1 Information
for statistics / request
information / related 1.1.1
to energy Email /
Telephone
1.1.2
Printed
documents /
memo / walk-in
1.2 Receive data /
Staff,
information 0.5 Working Day
EPPB-OD
request / record
to logbook /
Electronic Data
Monitoring
System (EDMS)
1.3 Screen data None
request /
Endorse to
concerned
unit/s
1.4 Receive data /
information Staff,
request by the EPPB
6 Working Days
unit/s and
record to

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DOE 2021 Citizen's Charter 359
logbook /
EDMS
1.5 Screen data
Chief SRS
request /
endorse to staff
1.6 Process Supv. Science
requested data Research
/ information Specialist /
Technical Staff
1.7 Review /
endorse for Chief SRS
approval of
output
1.8 Approve output Director,
(if necessary) EPPB
1.9 Record /
Transmit of
0.5 Working Day Clerk /
output
Concerned staff
(Logbook /
EDMS)
Total Number of Days 7 Working Days

f Data / Information requested available in the EPPB

DOE 2021 Citizen's Charter 351 360


Provision of Policy / Position Papers in Response to Energy
Related Policies, Plans and Programs Implemented by the DOE
and Other Agencies and Institutions (Local and International)g,h
Office or Division: Energy Policy and Planning Bureau (EPPB)
Classification: Highly Technical Transaction
Type of Transaction: Government-2-Government
Who May Avail: Other DOE Bureaus / Offices / Units
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Letter of Request with:
1. Name and address of requesting party
2. Specific industry data / Statistics / information
Office of the Director
needed
3. Intended use of data / statistics / information
being requested
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of request 1. Information
for statistics / request
information related to 1.1.1
energy Email /
Telephone
1.1.2
Printed
Documents /
memo / walk-in
1.2 Receive data / 0.5 Working Staff,
information Day EPPB-OD
request / record
to logbook /
Electronic Data
Monitoring
System (EDMS)
1.3 Screen data
request / endorse
to units
1.4 Receive data /
Staff,
information
18 Working EPPB
request by the
Days
unit/s and record

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DOE 2021 Citizen's Charter 361
to logbook /
EDMS
1.5 Screen of request Chief SRS
/ Endorse to Staff
1.6 Process
requested data

a. Data research Supv. Science


b. Coordination Research
with Specialist /
concerned Technical Staff
units
c. Consolidation
of inputs
1.7 Review / Endorse
for approval of Chief SRS
output

1.8 Approve the


1.5 Working Director,
output (if
Days EPPB
necessary)
1.9 Record / Transmit
Clerk /
output (Logbook /
Concerned Staff
EDMS)
Total Number of Days 20 Working Days

g Information / Data requested is to be gathered from different units / bureaus.


h Request for Position papers / presentations on energy issues

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 353 362
ENERGY RESEARCH TESTING AND LABORATORY
SERVICES

(ERTLS)

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DOE 2021 Citizen's Charter 363


SUMMARY
Energy Research and Testing Laboratory Services
(ERTLS)

TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
Geoscientific Research and Fuel Testing Laboratory Division
(GRFTLD)
1. Issuance of Geological /
Chemical Laboratory Test 12 Working Days Highly Technical
Report
Lighting and Appliance Testing Laboratory (LATL)
1. Processing of Request for
Validation of Energy Labels
Simple
a. Online Validation 3 Working Days
b. Manual Validation 4.5 Working Days
2. Issuance of Inspection
Report for Generic Models / 5 Working Days Complex
Exempted Appliances
3. Processing of Endorsed
Energy Performance Test
5 Working Days Complex
Report from Other
Laboratory
6.5 Working Days
4. Issuance of Calibration
(Electrical Instruments)
Certificate for Electrical,
Complex
Temperature and Energy-
7 Working Days
Monitoring Instruments
(Temperature Instruments)
5. Issuance of Energy
Performance Test Report for Depending on the
Highly Technical
Lighting Products and Other Performance Test
Devices
6. Issuance of Energy
Performance Test Report for
Appliance and Equipment
a. Air Conditioner 5.5 Working Days Highly Technical
b. Television 5.5 Working Days
c. Clothes Washer 12.5 Working Days
d. Refrigerator 21.5 Working Days

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DOE 2021 Citizen's Charter 364


INTERNAL SERVICES
Geoscientific Research and Fuel Testing Laboratory Division
(GRFTLD)
1. Issuance of Geological /
Chemical Laboratory Test 12 Working Days Highly Technical
Report

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DOE 2021 Citizen's Charter 365


Energy Research Testing and Laboratory
Services
(Geoscientific Research and Fuel Testing
Laboratory)

External Services

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DOE 2021 Citizen's Charter 366


ISSUANCE OF GEOLOGICAL / CHEMICAL LABORATORY TEST
REPORT
Testing of upstream and downstream petroleum as well as coal and renewable
energy resources to determine compliance to Philippine National Standard
(PNS).
Geoscientific Research and Fuel Testing Laboratory Division
Office or Division:
(GRFTLD)
Classification: Highly Technical
Type of Transaction: Government-2-Citizen
Academe, Researchers, Importers, Manufacturers, Private
Who May Avail:
Laboratories
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. GRFTL-SF-1
GRFTL Office of the Division Chief
2. Customer Feedback Form

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Reviews / checks Technical Staff
samples and receipt the correctness of of the Relevant
request (GRFTL-SF- the filled-out Geoscientific
1). request form 0.5 Working Research and
None
Day Fuel Testing
Laboratory
Section

1.2 Examines the Note:


nature/ size/  Geothermal
weight/ volume of Coal
sample if Section -
acceptable for the coal and
required analysis. geothermal
1.3 Issues Request for water
Laboratory samples
Services Billing  Processed
Fuels
Section -
petroleum
and biofuel
samples
 Geology
Section-

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DOE 2021 Citizen's Charter 367
rock
samples
 Oil and Gas
Section -
geothermal
gas, biogas
or synthesis
gas
2. Payment of 2.1 Issues the Official Refer to
Laboratory Service Receipt for testing DOE
Cashier,
Fee fee schedule
Treasury
of fees
Division
and
charges
3. Issuance of Work 3.1 Dispatches
GRFTL Staff &
Order (GRFTL-SF-3) GRTFL-SF-3 to 0.5 Working
Chief SRS,
the assigned Day
GRFTL
GRFTL Section
4. Analysis of Sample 4.1 Reviews and
Endorses
a. Conduct of Transmittal Letter
Sample and Test Report to GRFTL Staff
Preparation / GRFTL Chief SRS 10 Working and GRFTL
Testing / Analysis Days Chief SRS,
(Refer to page 3) GRFTL
b. Preparation of
Results of None
Analysis
5. Endorsement of 5.1 Affixes initial of
Transmittal Letter supervisor of the
and Test Report to concerned unit
ERTLS Director and GRFTL Chief 0.5 Working
SRS and signature Day
Director,
of the ERTLS
ERTLS
Director to the
Transmittal Letter
6. Release of Test 6.1 Receives copy
0.5 Working
Report acknowledged by
Day
the customer
Total Number of Days 12 Working Days

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DOE 2021 Citizen's Charter 368


Note: *CONDUCT OF SAMPLE PREPARATION / TESTING / ANALYSIS:
Processed Fuels Section
PNS Test for Automotive Diesel Oil (12 additional 3 days for every 3 samples in excess of 12
samples) samples
PNS Test for B100 (8 samples) additional 3 days for every 2 samples in excess of 8
samples
PNS Test for E100 (30 samples) additional 3 days for every 9 samples in excess of 30
samples
PNS Test for Fuel Oil (Industrial) (8 samples) additional 3 days for every 2 samples in excess of 8
samples
PNS Test for Gasoline (10 samples) additional 3 days for every 5 samples in excess of 10
samples
PNS Test for Kerosene (30 samples) additional 3 days for every 9 samples in excess of 30
samples
Non-PNS Test for Diesel (40 samples) additional 3 days for every 10 samples in excess of
40 samples
Non-PNS Test for Gasoline (40 samples) additional 3 days for every 10 samples in excess of
40 samples
Other Samples e.g. Pyrolysis Oil and Biofuel
from other feedstocks (8 samples)
Geothermal-Coal Section
Heating Value and Sulfur Analysis with additional 2 days for every 5 samples in excess of 10
Sample Preparation (10 samples per batch) samples
Proximate Analysis, Ultimate Analysis and additional 2 days for every 4 samples in excess of 4
Heating Value Determination with Sample samples
Preparation (4 samples per batch)
Proximate Analysis with Sample Preparation additional 2 days for every 4 samples in excess of 8
(8 samples per batch) samples
Ultimate Analysis (CHNAS) with Sample additional 2 days for every 4 samples in excess of 4
Preparation (4 samples per batch) samples
(For batch analyses without sample preparation, testing may be completed earlier than 10 working
days)
additional 5 days for every 5 samples in excess of 10
Complete Ion Analysis (10 samples)
samples
Oil and Gas Section
additional 3 days for every 2 samples in excess of 8
Analysis of Crude Oil (8 samples) samples
Analysis of Natural Gas / Biogas (20 additional 3 days for every 5 samples in excess of 20
samples) samples
*Minimum of 10 working days per every one (1)
sample. Duration of analysis will depend on the
Analysis of Source Rocks / Soil condition of the samples received.
additional 3 days for every 3 samples in excess of 10
Analysis of Stable Isotope (10 samples) samples
additional 3 days for every 2 samples in excess of 8
PNS Test for B100: GC Analysis (8 samples) samples
PNS Test for E100: GC Analysis (20 additional 3 days for every 5 samples in excess of 20
samples) samples

DOE 2021
DOE Citizen's
2021 Charter
Citizen's Charter 360 369
Analysis of Liquefied Petroleum Gas (8 additional 3 days for every 2 samples in excess of 8
samples) samples
Geology Section
*Minimum of 10 working days per every one (1)
Micropaleontological and Petrographic
sample. Duration of analysis will depend on the
Analysis
condition of the samples received.
Remarks: Upon the occurrence of any force majeure event, the laboratory shall promptly inform the
customer specifying the cause of delay of sample analysis in accordance with GRFTL Communication
Plan.

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DOE 2021 Citizen's Charter 370
Energy Research Testing and Laboratory
Services
(Lighting and Appliance Testing)

External Services

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DOE 2021 Citizen's Charter 371
Processing of Request for Validation of Energy Labels
Validation of energy labels is a service related to ES&L program rendered by
LATL. This includes validation of energy labels for air conditioners and
refrigerators

Office or Division: Lighting and Appliance Testing Laboratory (LATL)


Classification: Simple Transaction
Government-2-Citizen, Government-2-Government,
Type of Transaction:
Government-2-Business
Who May Avail: Private companies, industries, academe, government institutions
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Validation Request Form / Validation of
DOE-ERTLS-LATL-AES
Energy Labels Form
2. Approved Order of Payment (1 copy) DOE-ERTLS-LATL-AES
3. Validation Fee/s Client
4. Official Receipt for payment of validation
DOE Treasury
fee/s (1 copy)
5. Test Report / Inspection Report (Generic / Third party laboratory and DOE-ERTLS-LATL-
Exemption) / Revised Rating Report (1 copy) AES
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. For online validation, 1.1 For online and
customer will call LATL manual
office to inquire the validation, LATL
availability of test report staff checks the
of the requested model availability of
to be validated. If test Test Report / Science
reports are available, Generic Report Research
client logs in to / Revised Specialist /
http://www.latl.wattmatte Rating Report Science
0.5 Working
rs.org.ph to request for of the requested Research
Day (for online
online validation and model to be None Analyst / Lab
and manual
inputs their product validated. If test Tech. II,
validation)
details. report is not yet Lighting and
Note: New clients need available. LATL Appliance
to do one-time staff advice the Testing
registration to customer Laboratory
http://www.latl.wattmatte 1.2 For online
rs.org.ph prior validation LATL
requesting for online staff logs on
validation of energy http://www.latl.w
label. attmatters.org.p

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DOE 2021 Citizen's Charter 372
h and receives
For manual validation, online request
customer will call LATL for validation
office to inquire the
availability of test report
of the requested model
to be validated. If test
reports are available,
customer can request
for soft copy of
Validation of Energy
Labels Form to be filled
out before going to
LATL office or they can
go directly to LATL
office or they can go
directly to LATL office to
fill up the form.
2. For online and manual 2.1 LATL staff
validation, customer receives the
prints validation request form then
form or accomplished prepares and
validation of energy generate the
labels form and OoP
proceeds to LATL office
for issuance of Order of
Payment (OoP).

For online validation,


customer may inform
LATL staff that inputting
of their product details
are already done so that
they do not need to
proceed to LATL Office

For manual validation,


customer may send
accomplished validation
of energy form through
email so that they do
not need to proceed to
LATL Office
3. Payment of validation 3.1 DOE-Treasury
fee/s to DOE Treasury issues Official
Receipt 0.5 Working
Php Cashier,
Day (for online
200.00 per Treasury
For manual and manual
model Division
validation, LATL validation)
staff copies the
OoP number

DOE
DOE2021
2021Citizen's
Citizen'sCharter
Charter 364 373
and OR number
to validation of
energy labels
form
3.2 For online
validation, LATL
staff files the
printed
validation
request form,
official receipt,
and order of
payment

For manual
validation, LATL
staff copies the
Oop Number
and OR
Number to
validation of
energy labels
form
3.3 For manual
validation, LATL
staff assigns
control number
to the validation
of energy labels
form
4. For online and manual 4.1 For online and
validation, wait for the manual
completion of service. validation, LATL
staff validates
For online validation, if the prototype
there is a correction in energy label  For Air
the details, customer Conditioner –
resubmits the corrected Correspon 5 prototype
4.1 For online ding fees energy labels
validation request form validation, if
to LATL through email should per day SRS / SRA /
prototype already  For Lab Tech. II,
or phone call. energy label is have been Refrigerator LATL
for correction, paid in – 5 prototype
Note: LATL staff step 2 energy labels
a. Please refer to the informs per day
corresponding days in customer of
the “Processing Time” correction.
column. LATL staff files
the document
b. Wait for DOE-LATL’s with
advice/notice for the error/correction.

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 365 374
issuance / releasing of 4.2 For online and
Energy Label. The client manual
may also call DOE-LATL validation, LATL 0.5 Working Sr. SRS /
for updates on the staff reviews Day (for online Supervising
status of service. and and manual SRS,
recommends validation) LATL
approval of the
energy label
4.3 Approves the 0.5 Working
energy label Day (for online Chief SRS,
and manual LATL
validation)
5. For manual validation, if 5.1 If prototype
there’s a correction in energy label is
the details (e.g. wrong for correction,
input in the label, wrong LATL staff
0.5 Working
color and size of energy informs SRS / SRA /
Day (for
label), customer returns customer of Lab Tech. II,
manual
to LATL office to re- correction. LATL
validation)
submit the corrected LATL staff files
energy label the document N/A
with
error/correction
5.2 LATL staff
reviews and 0.5 Working
recommends Day (for Chief SRS,
approval of the manual LATL
corrected validation)
energy label
6. For online validation, 6.1. For online
download prototype validation, LATL
energy label. staff informs
customer that
For manual validation, energy label is
customer claims the ready for 0.5 Working
Lab. Tech II /
approved energy label download Day (for
N/A SRS I / SRS II /
to LATL office manual
Sr. SRS, LATL
For manual validation)
validation, LATL
staff releases to
customer the
approved
energy label
Total Number of Days Online Validation – 3 Working Days
Manual Validation – 4.5 Working Days

DOE
DOE2021
2021Citizen's
Citizen'sCharter
Charter 366 375
Issuance of Inspection Report for Generic Models / Exempted
Appliances
Inspection of generic models / exempted products are services related to ES&L
program rendered by LATL. This includes generic models / exempted products
for air conditioners, refrigerators, clothes washers and televisions.

Office or Division: Lighting and Appliance Testing Laboratory (LATL)


Classification: Highly Technical Transaction
Government-2-Citizen, Government-2-Government, Government-
Type of Transaction:
2-Business
Who May Avail: Private companies, industries, academe, government institutions
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request Letter from Client (1 copy) To be submitted by the client to DOE-LATL
2. Service Request Form (1 copy) DOE-ERTLS-LATL-AES
3. Inspection Sample/s To be submitted by the client to DOE-LATL
4. Approved Order of Payment (1 copy) DOE-ERTLS-LATL-AES
5. Inspection Fee/s Client
6. Official Receipt for payment of inspection
DOE Treasury
fee (1 copy)
7. Individual Inspection Report from Third
Third Party Laboratory
Party Laboratory (1 copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of letter 1.1 Office of the
of request for Director
inspection of generic endorses the
Science
models or exempted Letter of
Research
products to DOE- request
Specialist /
ERTLS received from
Science
client to LATL.
Research
Note: 1.2 LATL scans the 0.5 Working
N/A Analyst / Lab
copy with Day
Tech. II,
Client may send endorsement
Lighting and
request letter through for filing and
Appliance
email. back-up.
Testing
1.3 LATL checks if
Laboratory
there is an
existing base
model report for

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DOE 2021 Citizen's Charter 376
generic models.
If there is no
base model
report, client will
bring the actual
base model unit
to LATL upon
inspection.
1.4 LATL informs
the client the
schedule of
inspection
through phone
or email.
2. Fill-out Service 2.1 Assists client in
Request Form (SRF) filling-out SRF
to DOE-LATL
3. Submission of SRF to 3.1 Checks and
Chief SRS,
DOE-LATL approves the
LATL
SRF
3.2 Prepares and SRS / SRA /
generates order Lab Tech. II,
of Payment LATL
N/A
4. Submission of 4.1 Receives and
Inspection Sample/s inspects
to DOE-LATL. sample/s
SRS / SRA /
Note: If client opts to 0.5 Working Lab Tech. II,
conduct inspection Day LATL
outside DOE, the
client will bear all
travel expenses.
5. Payment of 5.1 DOE-Treasury Staff,
Php 600.00
Inspection Fee/s to issues official Treasury
per model
DOE Treasury receipt Division
6. Present Official 6.1 Photocopies
SRS / SRA /
Receipt (OR) given by OR and other
None Lab Tech. II,
DOE Treasury to documents for
LATL
DOE-LATL filing
7. Wait for the 7.1 LATL will  Inspection of
inspection to finish. conduct Air
Sign and conforme to inspection by Conditioners
the Inspection Report. accomplishing Corresponding – 5 units per
Inspection Form fees should 1 Working SRS / SRA /
and takes already have Day Lab Tech. II,
photographs of been paid in  Inspection of LATL
step 5
the unit being Refrigerators
inspected - 5 units per
1 Working
Day

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 368 377
7.2 LATL staff  Inspection of
compares Clothes
generic model Washer – 5
to its base units per 1
model by Working Day
referring to  Inspection of
reports Television –
submitted by 5 units per 1
the third-party Working Day
laboratory or
the actual base
model brought
by the client.
7.3 If generic model
is the same as
its base model,
client will sign
and conforme to
the Inspection
Forms.

Note: If found
not generic to
base model,
LATL staff will
inform the
client.
7.4 If unit is
requested for
inspection of
exempted
product, LATL
staff verifies if it
is exempted or
not.

Note: If found
not to be
exempted,
LATL staff
informs the
client.
8. Wait for the completion 8.1 Prepares the
Corresponding 3 Working SRS / SRA /
of services of product individual
fees should Days Lab Tech. II,
being inspected. inspection already have LATL
report

DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 369 378
Note: 8.2 Prepares and been paid in
approves the step 5
a. Please refer to the summary matrix Sr. SRS /
corresponding days in of individual Supervising
the “Processing Time” inspection SRS,
column report. Prepares LATL
the transmittal
b. Wait for DOE-LATL’s letter.
advice/notice for the 8.3 Approves and
issuance / releasing of signs transmittal
Inspection Report. The letter Chief SRS /
client may also call Director,
DOE-LATL for updates LATL
on the status of
service.
9. Claim inspection report 9.1 Inspects
and retrieve inspection report/s ready SRS / SRA /
sample at DOE-LATL for release N/A Lab Tech. II,
LATL

Total Number of Days 5 Working Days

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 370 379
Processing of Endorsed Energy Performance Test Report
from Other Laboratory
Evaluation of endorsed test report from other laboratory is a service related to
ES&L program rendered by LATL. This includes evaluation of endorsed test
report for air conditioners, refrigerators, clothes washers and televisions.

Office or Division: Lighting and Appliance Testing Laboratory (LATL)


Classification: Highly Technical Transaction
Government-2-Citizen, Government-2-Government, Government-
Type of Transaction:
2-Business
Who May Avail: Private companies, industries, academe, government institutions
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. 1 copy of Test Report from third party
Third party laboratory
laboratory
2. 1 copy of Service Request Form DOE-ERTLS-LATL-AES

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Fill up of Service 1.1 Receives test Science
Request Form (SRF) report from third Research
to DOE-LATL party laboratory Specialist /
Science
1.2 Assists client in
Research
filling up SRF
Analyst / Lab
0.5 Working Tech. II,
Day Lighting and
Appliance
Testing
Laboratory
2. Submission of SRF 2.1 Checks and None Chief SRS,
to DOE-LATL approves the
LATL
SRF
3. Wait for the 3.1 Prepares for the  For Air
completion of discussion of Conditioner –
service. result 10 models per
2 working day
SRS / SRA /
Note: 3.2 If the received  For
Refrigerator –
Lab Tech. II,
a. Please refer to test report is LATL
10 models per
the erroneous,
2 working day
corresponding LATL informs  For Clothes
days in the third party Washer – 10

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DOE 2021 Citizen's Charter 380
“Processing laboratory for models per 2
Time” column. corrective working day
 For Television
action
– 10 models
b. Wait for DOE- per 2 working
LATL’s day
advice/notice for
3.3 If the received
the issuance /
test report is not
releasing of
erroneous,
Discussion of
reviews and Sr. SRS /
Result. The client
approves Supervising
may also call
discussion of SRS,
DOE-LATL for
result then LATL
updates on the
prepares
status of service. 2.5 Working
transmittal
Days
letter.
3.4 Approves and Chief SRS /
signs the
Director,
transmittal letter
LATL
4. Claim Discussion of 4.1 Releases the SRS / SRA /
Result at DOE-LATL Discussion of Lab Tech. II,
result LATL
Total Number of Days 5 Working Days

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Issuance of Calibration Certificate for Electrical, Temperature
and Energy-Monitoring Instruments
Calibration work is conducted to address the calibration requirements of LATL
and to accommodate external customers. Services offered are calibration of
Digital Power Meter (1Watt to 20KW) (up to 20A), Digital Multimeter (up to
1000V AC/DC) (up to 20A AC/DC), Resistance (up to 10GΩ), Platinum
Resistance Thermometer (-10 to 420°C), Resistance Temperature Device (-10
to 420°C) and Thermocouple K, J, T, R, L, N.

Office or Division: Lighting and Appliance Testing Laboratory (LATL)


Classification: Highly Technical Transaction
Government-2-Citizen, Government-2-Government,
Type of Transaction:
Government-2-Business
Who May Avail: Private companies, industries, academe, government institutions
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Equipment for calibration, accessories,
To be submitted by the client to DOE-LATL
manual
2. 1 copy of Calibration Service Request DOE-ERTLS-LATL-CIC
3. 1 copy of Approved Order of Payment DOE-ERTLS-LATL-CIC
4. Calibration Fee/s Client
5. 1 copy of Official Receipt for payment of
DOE Treasury
calibration fee
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE

1. Submission of 1.1 Functionality


equipment for check of
calibration to DOE- equipment for
LATL-CIC with its calibration
Lab. Tech II /
accessories and
Science
manual if available. Note: During
Research
functionality
N/A 0.5 Working Specialist,
Note: Client may check, if the
Day Lighting and
prefer to call equipment is
Appliance
beforehand to check malfunctioning
Testing
if LATL can calibrate , not operating
Laboratory
their equipment. properly or
has physical
damages,
DOE-LATL-

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DOE 2021 Citizen's Charter 373
CIC will not
process the
service
request and
decline from
calibrating the
equipment.
2. Fill up and 2.1 Assist client in
Lab. Tech II /
submission of filling up
SRS I / SRS II
Calibration Service Calibration
/ Sr. SRS,
Request in DOE- Service
LATL
LATL Request
2.2 Checking and
approval of
SRS,
Calibration
LATL
Service
Request
2.3 Preparation
and Lab. Tech II /
generation of SRS I / SRS II
Order of / Sr. SRS,
Payment LATL
(OoP)

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DOE 2021 Citizen's Charter 383


3. Payment of 3.1 DOE Treasury Note:
calibration fee/s to to issue official Electrical
DOE Treasury receipt calibration – 5
points per
parameter

Temperature
calibration – 5
points

 Calibration of
Digital Power
Meter (DPM) Php
4,900.00
 Calibration of
each additional
point
Php 350.00
 Calibration of
Digital Multimeter
(DMM) up to 4 ½
Digital Resolution
Php 3,250.00 (5
points per Collection
parameter) 0.5 Working Officer,
 Calibration of Day Treasury
each additional Division
point for DMM
Php 200.00
 Calibration of
AC/DC
Voltmeters Php
1,950.00
 Calibration of
each additional
point for AC/DC
Voltmeters Php
390.00
 Calibration of
AC/DC
Ammeters Php
2,100.00
 Calibration of
each additional
point for AC/DC
Ammeters Php
420.00
 Calibration of
Ohmmeter
Php 1,950.00

DOE 2021 Citizen's Charter 375 384


 Calibration of
each additional
point for
Ohmmeter
Php 390.00
 Calibration of
Resistors
Php 1,350.00
 Calibration of
each additional
point for
Resistors
Php 300.00
 Calibration of
Clamp Meters
Php 2,050.00
 Calibration of
each additional
point for Clamp
Meter
Php 410.00
 Calibration of
Platinum
Resistance
Thermometer
(PRT) Php
4,900.00
 Calibration of
each additional
temperature point
for PRT Php
980.00
 Calibration of
Liquid-in-Glass
(LIG)
Thermometer
Php 1,650.00
 Calibration of
each additional
temperature point
for Liquid-in-
Glass (LIG) Php
600.00
 Calibration of
Digital / Bi-metal
Thermometer /
RTD /
Thermocouple
Php 1,950.00

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DOE 2021 Citizen's Charter 385
 Calibration of
each additional
temperature point
for Liquid-in-
Glass (LIG) Php
600.00
 Thermometer /
RTD /
Thermocouple
Php 390.00
4. Present Official 4.1 Photocopy OR
Receipt (OR) given and other Lab. Tech II /
by DOE Treasury documents for SRS I / SRS
N/A
to DOE-LATL filing II / Sr. SRS,
LATL

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5. Wait for the 5.1 Conduct of Electrical
completion of calibration Instruments
calibration  DPM – 1.5
services. Working Days (5
points per
Note: parameter)
 DMM – 1.5
a. Please refer to Working Days (5
the points per
corresponding parameter)
days in the  AC/DC Voltmeters
“Processing – 1.5 Working
Time” column. Days (5 points per
parameter)
b. Wait for DOE-  AC/DC Ammeters
LATL’s – 1.5 Working
advice/notice Days (5 points per
for the issuance parameter)
/ releasing of  Ohmmeter – 1.5
Lab. Tech II
Calibration Working Days (5
/ SRS I /
Certificate/s. points per
SRS II / Sr.
The client may Corresponding parameter)
SRS,
also call DOE- fees should  Resistors – 1.5
LATL
LATL for already have Working Days (5
updates on the been paid in step points per
status of 3 according to the parameter)
service. type of appliance  Clamp Meter – 1.5
/ testing / service Working Days (5
requested points per
parameter)

Temperature
Instruments
 PRT – 2 Working
Days per 5 points
 RTD – 2 Working
Days per 5 points
 LIG – 2 Working
Days per 5 points
 Thermocouple – 2
Working Days per
5 points
5.2 Computation SRS I /
of uncertainty SRS II / Sr.
1.5 Working Days
of SRS,
measurement LATL
5.3 Preparation of
SRS II / Sr.
calibration
1 Working Day SRS,
certificate
LATL

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DOE 2021 Citizen's Charter 387
5.4 Review,
approval and Chief SRS /
signing of 1 Working Day Sr. SRS,
calibration LATL
certificate
6. Claim Test 6.1 Calibration Lab. Tech II
Report and certificate / SRS I /
retrieve test ready for N/A 0.5 Working Day SRS II / Sr.
sample at DOE- release SRS,
LATL LATL
Total Number of Days Electrical Instruments – 6.5 Working Days
Temperature Instruments – 7 Working Days

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DOE 2021 Citizen's Charter 388
Issuance of Energy Performance Test Report for Lighting
Products and Other Devices
Tests, among others, are conducted in support of the Philippine Energy Labelling
Program (PELP) as well as in support of the research and development activities of
local manufacturers, lighting application companies, importers, industry sector,
academe, and government institutions. The testing covers either the photometric or
electrical characteristics of the test samples or both the photometric and electrical
characteristics of the test samples.

Office or Division: Lighting and Appliance Testing Laboratory (LATL)


Classification: Highly Technical Transaction
Government-2-Citizen, Governmen-2-Government,
Type of Transaction:
Government-2-Business
Local manufacturers, appliance industry players, importers,
Who May Avail:
academe, government institutions and other stakeholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. 1 copy of Service Request Form (SRF) DOE-ERTLS-LATL-LOD
2. Test Sample/s To be submitted to LATL-LOD by the client
3. 1 copy of Approved Order of Payment DOE-ERTLS-LATL-LOD
4. Testing Fee/s Client
5. 1 copy of Official Receipt for payment
DOE Treasury
of testing fee
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submission of test 1.1 Evaluates test
sample/s to DOE- sample/s Lab. Tech II /
LATL-LOD Science
1.2 Receives test Research
sample/s Specialist,
N/A
Lighting and
Appliance
0.5 Working Testing
Day Laboratory

2. Fill up Service 2.1 Assists client / Lab. Tech II /


Request Form Gives SRS /
(SRF) assistance if Supervising
needed N/A
SRS / Chief
2.2 Approves the SRS,
SRF LATL

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 380 389
2.3 Prepares and
generates the
Order of
Payment
(OoP)

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DOE 2021 Citizen's Charter 390
3. Pay testing fee/s at 3.1 DOE-Treasury  Goniophotom
DOE Treasury issues official etry – Php
receipt 11,600.00/sa
mple
 Spherephoto
metry/
Lighting
Products and
Other Devices
Electrical
Measurement
s – Php
740.00/
sample
 Endurance
Test – Php
2,200.00/
batch
 10W – 22W
Fluorescent
Lamps and
LED lamps life
test (1,900
hrs) – Php
11,580.00/
batch
 10W – 22W Collection
Fluorescent 0.5 Working Officer,
Lamps and Day Treasury
LED lamps Division
lumen
maintenance
– Php
19,200.00/
batch
 10W – 22W
Fluorescent
Lamps and
LED lamps life
test every next
1,000 hrs –
Php 2,200.00/
batch
 23W – 32W
Fluorescent
Lamps and
LED lamps life
test (100 hrs)
– Php
7,720.00/
batch
 23W – 32W
Fluorescent
Lamps and
LED lamps life
test (1,900
hrs) – Php

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DOE 2021 Citizen's Charter 391
13,480.00/
batch
 23W – 32W
Fluorescent
Lamps and
LED lamps
lumen
maintenance
– Php
21,200.00/
batch
 23W – 32W
Fluorescent
Lamps and
LED lamps life
test every next
1,000 hrs –
Php 3,200.00/
batch
 33W – 40W
Fluorescent
Lamps and
LED lamps life
test (100 hrs) -
Php 7,800.00/
batch
 33W – 40W
Fluorescent
Lamps and
LED lamps life
test (1,900
hrs) – Php
15,000.00/
batch
 33W – 40W
Fluorescent
Lamps and
LED lamps
lumen
maintenance)
– Php
22,800.00/
batch
 33W – 40W
Fluorescent
Lamps and
LED lamps life
test every next
1,000 hrs) –
Php 4,000.00/
batch
 light sources
above 40W –
100W @
100hrs life
test) - Php

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DOE 2021 Citizen's Charter 392
8,400.00/
batch
 light sources
above 40W –
100W @
1,900hrs life
test) – Php
26,400.00/
batch
 light sources
above 40W –
100W lumen
maintenance)
– Php 34,800
.00/ batch
 light sources
above 40W –
100W @ life
test at every
1,000 hrs) –
Php
10,000.00/
batch
 light sources
above 100W –
200W @
100hrs life
test) – Php
9,400.00/
batch
 light sources
above 100W –
200W @
1,900hrs life
test – Php
45,400.00/
batch
 light sources
above 100W –
200W lumen
maintenance
– Php
54,800.00/
batch
 light sources
above 100W –
200W @ life
test at every
1,000 hrs –
Php
20,000.00/
batch
 Ballast BEF –
Php
12,200.00/
batch

DOE 2021 Citizen's Charter 384 393


4. Present Official 4.1 Photocopies
Lab. Tech II /
Receipt (OR) given OR and other
N/A SRS,
by DOE Treasury to documents for
LATL
DOE-LATL filing
5. Wait for the 5.1 Conducts Test
completion of 5.1.1
services of product Electrical and
being tested. photometric 1 Working Day
characteristics / sample
Note: of Omni-
directional light
a. Please refer to the sources zero
corresponding days ageing
in the “Processing 5.1.2
Time” column Electrical and
photometric
b. Wait for DOE- characteristics
LATL’s of Omni- 5 Working
advice/notice for the directional light Days / sample
issuance/releasing sources initial
of Test Report/s. rating test with
The client may also 100 hours
call DOE-LATL for ageing Corresponding
updates on the 5.1.3 fees should
status of service. 2,000 hours already have
been paid in
lumen
step 3 91 Working Lab. Tech II /
maintenance according to Days / batch SRS,
test for the type of LATL
fluorescent appliance /
lamps testing /
5.1.4 service
Electrical and requested
1 Working Day
photometric
/ sample
characteristics
luminaires
5.1.5
Electrical and
photometric 1 Working Day
characteristics / sample
Roadway /
Streetlights
5.1.6 6 – 18 Working
Endurance Test Days / batch
– Supply (No. of days is
Switching Test dependent on
(SST) the rated life of
the test
sample)
5.1.7 42 Working
Endurance Test Days / batch

DOE
DOE2021
2021Citizen's
Citizen'sCharter
Charter 385 394
–Temperature
Cycling Test
(TCT)
5.1.8 LED
157 to 250
lamps lumen
Calendar Days
maintenance
5.1.9 Electri
cal 7 Working
Measurements Days/ sample
(Other Electrical
Devices)
5.2 Prepare and
generate Test
Report/s
5.3 Review and
Approve Test Sr. SRS / Supv.
Report/s, and SRS,
prepares LATL
transmittal letter 3 Working
5.4 Approves and Days Chief SRS /
signs the Director,
transmittal letter LATL
6. Claim Test Report 6.1 Test Report
and retrieve test ready to be Lab. Tech II /
sample at DOE-LATL released None SRS,
(Informs LATL
/Notifies client)
Performance Tests Total Number of Days
Electrical and photometric characteristics of
5 Working Days
Omni-directional light sources zero ageing
Electrical and photometric characteristics
5 Working Days
luminaires
Electrical and photometric characteristics
5 Working Days
Roadway/Streetlights
Electrical a photometric characteristics of Omni-
directional light sources initial rating test with 9 Calendar Days
100 hours ageing
Endurance Test – Supply Switching Test (SST) 10 to 22 Calendar Days

Endurance Test – Temperature Cycling Test


46 Calendar Days
(TCT)
2,000 hours lumen maintenance test for
95 Calendar Days
fluorescent lamps

LED lamps lumen maintenance 157 to 250 Calendar Days/batch

DOE 2021 Citizen's Charter 386


DOE 2021 Citizen's Charter 395
Electrical Measurements (Other Electrical 7 Working Days/ sample
Devices)

DOE 2021 Citizen's Charter 387


DOE 2021 Citizen's Charter 396
Issuance of Energy Performance Test Report for Appliance
and Equipment
Tests, among others, are conducted in support of the National Government’s
ES&L program as well as in support of the research and development activities
of local manufacturers, appliance industry players, importers, academe,
government institutions and other stakeholders. The scope of testing are air
conditioners, refrigerators, clothes washing machines and television sets.

Office or Division: Lighting and Appliance Testing Laboratory (LATL)


Classification: Highly Technical Transaction
Government-2-Citizen / Government-2-Government /
Type of Transaction:
Government-2-Business
Local manufacturers, appliance industry players, importers,
Who May Avail:
academe, government institutions and other stakeholders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Service Request Form (SRF) (1 copy) DOE-ERTLS-LATL-AES
2. Test Sample/s To be submitted by the client to DOE-LATL-AES
3. Approved Order of Payment (1 copy) DOE-ERTLS-LATL-AES
4. Testing Fee/s Client
5. Official Receipt for payment of testing fee DOE Treasury

FEES TO BE PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE

1. Fill out Service 1.1 Assists client in


Request Form (SRF) filling-out SRF Lab. Tech II /
in DOE-LATL-AES Science
Research
Note: For special Specialist,
cases of testing, Lighting and
client may prefer to Appliance
call beforehand to Testing
N/A 0.5 Working
check if LATL can Laboratory
Day
render the service.
2. Submission of SRF to 2.1 Checks and Chief SRS /
DOE-LATL approves the Sr. SRS,
SRF LATL
2.2 Prepares and Lab. Tech II /
generates SRS / SRA /
Order of Chief SRS,
Payment LATL

DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 388 397
3. Submission of test 3.1 Receives test Lab. Tech II /
sample/s to DOE- sample/s SRS / SRA,
LATL LATL
4. Payment of testing 4.1 DOE Treasury  Testing of Air
fee/s to DOE issues official Conditioner
Treasury receipt Php 12,400.00
 Testing of
Clothes Washer
Php 24,400.00
 Testing of
Refrigerator –
Complete Test
Php 24,400.00
 Testing of
Refrigerator –
Partial Test Php
14,200.00
 Ice Making Test Collection
(Optional) Php Officer,
8,000.00 Treasury
 Freezing Division
Capacity 0.5 Working
(Optional) Php Day
8,000.00
 Testing of
Television Php
4,700.00
 Testing of
Cooking Stove
Php 6,500.00
 Witness Testing
- Fixed Php
500.00
 Witness Testing
- Variable Php
500.00
5. Present Official 5.1. Photocopies
Receipt (OR) given OR and other Lab. Tech II /
by DOE Treasury to documents for N/A SRS / SRA,
DOE-LATL filing LATL
6. Wait for the 6.1 Conducts the Corresponding  Testing of Air
completion of Energy fees should Conditioners –
1 unit per 1
services of product Performance already have
working day
being tested. Test been paid in  Testing of
step 4 Clothes
Note: according to Washer – 4
the type of Lab. Tech II /
a. Please refer to the units per 7
appliance / working days SRS / SRA,
corresponding
testing /  Testing of LATL
number of days in
service Television – 4
the “Processing
units per 1
Time” column requested
working day
 Refrigerator
b. Wait for DOE- storage
LATL’s temperature

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 389 398
advice/notice for test – 11
the issuance / working days
 Refrigerator
releasing of Test
energy
Report/s. The client consumption
may also call DOE- test – 16
LATL for updates working days
on the status of  Refrigerator
service. ice making
test – 11
working days
 Refrigerator
freezing
capacity test –
11 working
days
6.2 Prepares Test  Testing of Air
Report/s Conditioners –
1 unit per 1
working day
 Testing of
Clothes
Washer – 2
working days
per unit Lab. Tech II /
 Testing of SRS / SRA,
Television – 1
LATL
working days
per unit
 Refrigerator
storage
temperature
test – 2
working days
per unit
6.3 Reviews /
Approves the SRS /
Test Result / 1 Working Supervising
Prepares the Day SRS,
transmittal letter LATL

6.4 Approves and Chief SRS /


1 Working
signs the Director,
Day
transmittal letter LATL
7. Claim to DOE-LATL 7.1 Releases Test
Lab. Tech II /
test report/s and Reports
0.5 Working SRS I / SRS II
retrieve test sample/s None
Day / Sr. SRS,
LATL
Appliance Total Number of Days
Air Conditioner 5.5 Working Days
Television 5.5 Working Days
Clothes Washer 12.5 Working Days
Refrigerator 21.5 Working Days

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DOE 2021 Citizen's Charter 399
Energy Research Testing and Laboratory
Services
(Geoscientific Research and Fuel Testing
Laboratory)

Internal Services

DOE 2021 Citizen's Charter 391


DOE 2021 Citizen's Charter 400
Issuance of Geological / Chemical Laboratory Test Report
Testing of upstream and downstream petroleum as well as coal and renewable
energy resources to determine compliance to Philippine National Standard
(PNS).
Geoscientific Research and Fuel Testing Laboratory Division
Office or Division:
(GRFTLD)
Classification: Highly Technical
Type of Transaction: Government-2-Government
Who May Avail: EUMB, ERDB, LFO, MFO, OIMB, REMB, VFO
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. GRFTL-SF-2
GRFTL Office of the Division Chief
2. Customer Feedback Form

AGENCY FEES TO PROCESSING PERSON


CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Reviews / Technical Staff
samples and receipt checks the of the Relevant
request (GRFTL-SF- correctness of Geoscientific
2). the filled-out 0.5 Working Research and
N/A
request form Day Fuel Testing
Laboratory
Section

1.2 Examines the Note:


nature/ size/  Geothermal
weight/ volume Coal Section
of sample if -coal and
acceptable for geothermal
the required water
analysis. samples
 Processed
Fuels
Section -
petroleum
and biofuel
samples
 Geology
Section- rock
samples
 Oil and Gas
Section -
geothermal

DOE 2021 Citizen's Charter 392 401


gas, biogas
or synthesis
gas
2. Issuance of Work 2.1 Dispatches the
Order (GRFTL-SF-3) GRTFL-SF-3 GRFTL Staff &
0.5 Working
to the assigned None Chief SRS,
Day
GRFTL GRFTL
Section
3. Analysis of Sample 3.1 Reviews and
Endorses the
a. Conduct of Sample Transmittal GRFTL Staff and
Preparation / Testing Letter and Test 10 Working GRFTL Chief
/ Analysis (Refer to Report to Days SRS
page 3) GRFTL Chief GRFTL
b. Preparation of SRS
Results of Analysis
4. Endorsement of 4.1 Affixes initial of
Transmittal Letter and supervisor of
Test Report to the concerned
ERTLS Director unit and None
GRFTL Chief
SRS and
signature of
ERTLS-OD,
the ERTLS 1 Working Day
ERTLS
Director to the
Transmittal
Letter
5. Release of Test 5.1 Receives copy
Report acknowledged
by the
customer
Total Number of Days 12 Working Days

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DOE 2021 Citizen's Charter 402
Note: *CONDUCT OF SAMPLE PREPARATION / TESTING / ANALYSIS:
Processed Fuels Section
PNS Test for Automotive Diesel Oil (12 additional 3 days for every 3 samples in excess of
samples) 12 samples
PNS Test for B100 (8 samples) additional 3 days for every 2 samples in excess of
8 samples
PNS Test for E100 (30 samples) additional 3 days for every 9 samples in excess of
30 samples
PNS Test for Fuel Oil (Industrial)) (8 additional 3 days for every 2 samples in excess of
samples) 8 samples
PNS Test for Gasoline (10 samples) additional 3 days for every 5 samples in excess of
10 samples
PNS Test for Kerosene (30 samples) additional 3 days for every 9 samples in excess of
30 samples
Non-PNS Test for Diesel (40 samples) additional 3 days for every 10 samples in excess of
40 samples
Non-PNS Test for Gasoline (40 samples) additional 3 days for every 10 samples in excess of
40 samples
Other Samples e.g. Pyrolysis Oil and Biofuel
from other feedstocks (8 samples)
Geothermal-Coal Section
Heating Value and Sulfur Analysis with additional 2 days for every 5 samples in excess of
Sample Preparation (10 samples per batch) 10 samples
Proximate Analysis, Ultimate Analysis and additional 2 days for every 4 samples in excess of
Heating Value Determination with Sample 4 samples
Preparation (4 samples per batch)
Proximate Analysis with Sample Preparation additional 2 days for every 4 samples in excess of
(8 samples per batch) 8 samples
Ultimate Analysis (CHNAS) with Sample additional 2 days for every 4 samples in excess of
Preparation (4 samples per batch) 4 samples
(For batch analyses without sample preparation, testing may be completed earlier than 10 working
days)
additional 5 days for every 5 samples in excess of
Complete Ion Analysis (10 samples)
10 samples
Oil and Gas Section
additional 3 days for every 2 samples in excess of
Analysis of Crude Oil (8 samples) 8 samples
Analysis of Natural Gas / Biogas (20 additional 3 days for every 5 samples in excess of
samples) 20 samples
*Minimum of 10 working days per every one (1)
sample. Duration of analysis will depend on the
Analysis of Source Rocks / Soil condition of the samples received.
additional 3 days for every 3 samples in excess of
Analysis of Stable Isotope (10 samples) 10 samples
additional 3 days for every 2 samples in excess of
PNS Test for B100: GC Analysis (8 samples) 8 samples
PNS Test for E100: GC Analysis (20 additional 3 days for every 5 samples in excess of
samples) 20 samples

DOE 2021 Citizen's Charter 394


DOE 2021 Citizen's Charter 403
Analysis of Liquefied Petroleum Gas (8 additional 3 days for every 2 samples in excess of
samples) 8 samples
Geology Section
*Minimum of 10 working days per every one (1)
Micropaleontological and Petrographic
sample. Duration of analysis will depend on the
Analysis
condition of the samples received.
Remarks: Upon the occurrence of any force majeure event, the laboratory shall promptly inform the
customer specifying the cause of delay of sample analysis in accordance with GRFTL Communication
Plan.

DOE 2021 Citizen's Charter 395 404


INFORMATION TECHNOLOGY AND MANAGEMENT
SERVICES

(ITMS)

DOE 2021 Citizen's Charter 396


DOE 2021 Citizen's Charter 405
SUMMARY
Information Technology and Management Services
(ITMS)

TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
Information Data Management Division (IDMD)
1. Provision of Energy Data &
0.5 Working Day Simple
Information
2. Provision of Energy Data &
Information (Researchers / 3 Working Days Simple
Investors)
3. Provision of Energy Data &
Information (SERVICE 3 Working Days Simple
CONTRACTORS)
Information Services Division (ISD)
1. Provision of Cartographic,
3 Working Days Simple
Infographic and Other Maps
2. Provision of Geomatics Information
3 Working Days Simple
and Services
3. Technical Evaluation of Small-Scale
Coal Mining (SSCM) Application 3 Working Days Simple
Area
4. Conduct / Technical Evaluation /
Approval of Coal Block Boundary 20 Working Days Highly Technical
Survey

INTERNAL SERVICES
Information Data Management Division (IDMD)
1. Provision of Energy Data &
0.5 Working Days Simple
Information Thru the DOE Library
2. Provision of Energy Data &
Information Thru Energy Data 0.5 Working Days Simple
Center (DOE Employees)
Information Technology Division (ITD)
1. Provision of ICT-related Support
3 Working Days Simple
Services
2. Uploading / Posting of Energy
Information thru the DOE 3 Working Days Simple
Website / Portal

DOE 2021 Citizen's Charter 397


DOE 2021 Citizen's Charter 406
Information Technology and Management
Services
(Information Data Management Division)

External Services

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DOE 2021 Citizen's Charter 407
Provision of Energy Data & Information
IDMD provides energy data and information in the library to researchers and
academe for their research and project recommendations through their
evaluation and assessment on their particular study.

Office or Division: Information Data Management Division (IDMD)


Classification: Simple Transaction
Type of
Government-2-Citizen
Transaction:
Who May Avail: Academe and Researchers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Filled-out data request form Department of Energy Library
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Fill-out Data 1.1 Approves the Division Chief,
Request Form request form 0.5 Working Day
IDMD

Total Number of Days 0.5 Working Day

DOE DOE
2021 2021 Citizen's
Citizen's Charter
Charter 399 408
Provision of Energy Data & Information (RESEARCHERS /
INVESTORS)
IDMD provides energy data and information to researchers, academe and investors
for their research and project recommendations through their evaluation and
assessment on their particular study and or for energy exploration and development.

Office or Division: Information Data Management Division (IDMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Citizen / Business
Who May Avail: Academe / Researchers / Investors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request Letter from client
2. List of data requested or Search List EDCP shall provide Listings of available data
called the “Search List” generated from the
EDCP database.
3. Filled-out data request form EDCP shall provide computer-generated Data
Request Form generated from the EDCP
database
4. Receipt of payment Client to pay at Treasury Division
5. Signed Terms and Conditions/ EDCP will prepare the Terms and Conditions /
Transmittal Transmittal.
6. Student / Researcher: submission of Client to submit copy of the Research
Research Study/Thesis study/Thesis
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submit letter
request
2. Select data 2.1 EDCP provides
from the the Search List
Search List generated from
EDCP Staff
the EDCP
database.
3. Fill-out Data 3.1 Have the request
Request Form approved by the
Chief of the
Division Chiefs,
concerned
IDMD and PRDD
division (PRDD,
or CNMD or
GEMD, CNMD )
GEMD or
or his/her
HOEMD
authorized 1 Working Day
representative
depending on the

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 400 409
type of data
requested, and
by the Chief of
IDMD or his duly
authorized
representative.
4. Pay data fees 4.1 Prepares Order
and charges of Payment
Schedule of
Note (For
Fees and
students): EDCP Staff
Charges
Data fees are
waived.
5. Sign 5.1 Approves the Director – ITMS,
confidentiality Confidentiality / IDMD Division
Terms and Chief,
/ conforme Conditions and or Supervising SRS
Transmittal

Prepares the 1-2 data items EDCP staff


data (within the day)
3-50 data items
(3-5 days)
More than 50
data items
(2 weeks)
6. Submit 3 months after
Research the
Study/Thesis research/study

Total Number of Days 3 Working Days

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DOE 2021 Citizen's Charter 410
Provision of Energy Data & Information (SERVICE
CONTRACTORS)
IDMD provides energy data and information to investors and stakeholders of the
energy sector for their geological analysis and translation for energy resource
exploration and development.

Office or Division: Information Data Management Division (IDMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Business
Who May Avail: Service Contractors
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request Optional – Service contractors are not required
to submit letter request.
2. List of data requested or Search List EDCP shall provide Listings of available data
called the “Search List” generated from the
EDCP database.
3. Filled-out data request form EDCP shall provide computer-generated Data
Request Form generated from the EDCP
database
4. Receipt of payment Client to pay at Treasury Division
5. Signed Terms and Conditions / EDCP will prepare the Terms and Conditions /
Transmittal Transmittal.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submit letter
request
2. Select data 2.1 EDCP provides
from the the Search List
Search List generated from Staff,
the EDCP EDCP
database.
3. Fill-out Data 3.1 Have the request
Request Form approved by the
Chief of the 1 Working Day
Division Chiefs,
concerned
IDMD and PRDD
division (PRDD,
or CNMD or
GEMD, CNMD )
GEMD or
or his/her
HOEMD
authorized
representative
depending on the

DOE 2021 Citizen's Charter 411


DOE 2021 Citizen's Charter 402
type of data
requested, and
by the Chief of
IDMD or his duly
authorized
representative.
4. Pay data fees 4.1 Prepares billing Schedule of
Supervising SRS
and charges or Debit Note / Fees and
EDCP staff
Order of Payment Charges
5. Sign 5.1 Approval of the
Confidentiality / Director – ITMS,
confidentiality Terms and IDMD Div. Chief,
/ conforme Conditions and or Supervising SRS
Transmittal

Preparation of EDCP staff


data 1-2 data items
(within the day)
3-50 data items
(3-5 days)
More than 50
data items
(2 weeks)
Total Number of Days 3 Working Days

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DOE 2021 Citizen's Charter 412
Information Technology Management Services
(Information Services Division)

External Services

DOE 2021 Citizen's Charter 413


DOE 2021 Citizen's Charter 404
Provision of Cartographic, Infographic and Other Maps
The Infographic Section provides cartographic information and service for the
DOE Bureaus, Services and Units.

Office or Division: Information Services Division (ISD)


Classification: Simple Transaction
Type of Transaction: Government-2-Citizen
Who May Avail: Academe or Outside Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request Letter from the requesting bureau or client
2. Filled-out Pro-forma Terms and
Conditions
3. Receipt of payment

FEES TO BE PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submit letter 1.1 Process request Staff,
from client Cost of
3 Working Days Infographics
reproduction
Section
Total Number of Days 3 Working Days

DOE 2021 Citizen's Charter 405


DOE 2021 Citizen's Charter 414
Provision of Geomatics Information and Services
The Geomatics Section provides geographic information of all energy
application and contract areas.

Office or Division: Information Services Division (ISD)


Classification: Simple Transaction
Type of Transaction: Government-2-Citizen
Who May Avail: Academe or Outside Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request Letter from the requesting bureau
2. Filled-out Pro-forma Terms and
Conditions
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Submit letter 1.1 Process request Staff,
from client Cost of
3 Working Days Geomatics
reproduction
Section
Total Number of Days 3 Working Days

DOE 2021 Citizen's Charter 406


DOE 2021 Citizen's Charter 415
Technical Evaluation of Small-Scale Coal Mining (SSCM)
Application Area
The Geomatics Section administers and performs the evaluation of the geographic
location of all energy applications and contract areas through survey plan with
corresponding survey returns to ensure availability and avoid overlap with existing
energy contracts of the same resource.

Office or Division: Information Services Division (ISD)


Classification: Simple Transaction
Type of Transaction: Government-2-Business
Who May Avail: Small-Scale Coal Mining (SSCM) Applicants
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Survey / Location plan of the applied small-
scale coal mining permit area signed and To be conducted and prepared by a licensed
sealed by geodetic engineer. (Corner Geodetic Engineer.
boundary monuments set on the ground)
2. Lot data computation of the area applied for To be conducted and prepared by a licensed
small-scale coal mining permit. Geodetic Engineer
3. Cadastral Survey of the place where the lot is
DENR
located.
4. Tax declaration of the applied area. Local government unit where applied area is
located
5. If the applicant is not the landowner, a
notarized agreement between the applicant
and landowner should be submitted in the Applicant and landowner
application.
6. Geographic and Grid Coordinates of the tie
point used in the actual land survey of the
applied area issued by Department of Land Management Bureau / DENR
Environment and Natural Resources DENR.
7. Photocopy of PRC Card & Professional Tax
Receipt of the geodetic engineer, Certificate
of Geographic and Grid Coordinates of the To be provided by GE who conducted the
tie point used in the actual land survey project survey
issued by DENR.
8. Certified True Copy of Lot Title/Titles
(TCT/OCT) from Registry of Deeds-Lan Registry of Deeds where applied area is
Registration Authority (LRA). covered

DOE 2021 Citizen's Charter 416


DOE 2021 Citizen's Charter 407
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Applicant to 1.1 Check and process Staff,
submit complete requirements 3 Working
None Geomatics
requirement Days
Section

Total Number of Days 3 Working Days

DOE 2021 Citizen's Charter 408


DOE 2021 Citizen's Charter 417
Conduct / Technical Evaluation / Approval of Coal Block
Boundary Survey
The Geomatics Section administers and performs the evaluation of the
geographic location of all energy applications and contract areas through
survey plan with corresponding survey returns to ensure availability and avoid
overlap with existing energy contracts of the same resource.

Office or Division: Information Services Division (ISD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Coal Operating Contract (COC) Applicants
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
To be prepared by a licensed
1. Survey report, transmittal of survey returns
Geodetic Engineer
2. Copy of Geodetic Engineer’s current registration and To be provided by GE who conducted
PTR the project survey
3. Certification from Lands Management Bureau/Coast
and Geodetic Survey Department of the geographic Land Management Bureau / DENR
and/or grid coordinates of the tie-points used

4. Certification from the Coast and Geodetic Survey


Department for the evaluation of the survey results Land Management Bureau / DENR
using GPS receivers
To be provided by GE who conducted
5. Certification of GPS calibration and registration
the project survey
To be provided by GE who conducted
6. Certificate of transit inspection and tape inspection
the project survey
To be provided by GE who conducted
7. Fieldnotes and plans
the project survey

8. Computation for azimuth for latitude of observation To be provided by GE who conducted


and convergence correction of azimuth the project survey

9. Coordinate conversion of principal corners and other To be provided by GE who conducted


tie points the project survey
To be provided by GE who conducted
10. Traverse, setting and area computations
the project survey

DOE 2021 Citizen's Charter 418


DOE 2021 Citizen's Charter 409
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applicant to 1.1 Check and process Field
submit requirements verification
complete survey – Php Staff,
requirement 20 Working
average Geomatics
Days
salary ITO II Section
to Carto
3/man/day
Verification of
survey
returns

Survey plan
– Php 600.00
/plan
Fieldnotes,
computations
- Php 15.00
/sheet

Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 410


DOE 2021 Citizen's Charter 419
Information Technology Management Services
(Information Data Management Division)

Internal Services

DOE 2021 Citizen's Charter 411


DOE 2021 Citizen's Charter 420
Provision of Energy Data & Information thru the DOE Library
IDMD provides energy data and information in the library to researchers and
academe for their research and project recommendations through their
evaluation and assessment on their particular study.

Office or Division: Information Data Management Division (IDMD)


Classification: Simple Transaction
Type of
Government-2-Citizen
Transaction:
Who May Avail: Academe or Outside Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Filled-out data request form Department of Energy Library

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Fill-out Data 1.1 Approval Division Chief,
Request Form 0.5 Working Day
IDMD

Total Number of Days 0.5 Working Day

DOE 2021 Citizen's Charter 412


DOE 2021 Citizen's Charter 421
Provision of Energy Data & Information thru Energy Data
Center (DOE Employees)
IDMD provides energy data and information to DOE employees their research
and project recommendations through their evaluation and assessment on their
particular study.

Office or Division: Information Data Management Division (IDMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. List of data requested or Search List
2. Filled-out Data Request Form Energy Data Center of the Philippines (EDCP)
3. Signed Transmittal

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Select data from 1.1 EDCP shall
the Search List provide the Staff,
Search List Energy Data
generated from Center of the
the EDCP Philippines
database.

2. Fill-out Data 2.1 Have the request


Request Form approved by the
Chief of the
concerned 0.5 Working
division or his/her Day
authorized Division Chiefs,
representative IDMD and
from Petroleum PRDD or CNMD
Resources or GEMD
Development
Division (PRDD),
Geothermal
Energy
Management
Division (GEMD),

DOE
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2021Citizen's
Citizen'sCharter
Charter 413 422
Coal and Nuclear
Mineral
Resources
Development
Division
depending on the
type of data
requested, and
by the Chief of
Information and
Data
Management
Division (IDMD)
or his duly
authorized
representative.

3. Sign Transmittal/ 3.1 Approval of the 1-2 data items


Confidentiality Transmittal/ (Within the day)
Confidentiality
3 – 50 data
items (3-5 Division Chief,
None
Working Days) EDCP

More than 50
data items (10
Working Days)

3.2 Preparation of
data Supervising
SRS, EDCP

Total Number of Days 0.5 Working Day

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 414 423
Information Technology Management Services
(Information Technology Division)

Internal Services

DOE 2021 Citizen's Charter 415

DOE 2021 Citizen's Charter 424


Provision of ICT-related Support Services
Provide ICT-related support services and solutions (e.g. internet connectivity,
email issues, forgotten passwords, diagnose software faults, IS/DB concerns
and more) to DOE Bureaus, Field Offices, Services and Units for smooth
delivery of government services.

Office or Division: Information Technology Division (ITD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Requesting DOE Bureaus, Services and Units

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Call the ITD local 1.1 Receiving
number 385 or 359 frontline staff shall
and provide the refer your call to
necessary personal
the concerned
information and area
of concern section / IT staff

1.2 Analyze and


(Report thru e-
answer your
Ticketing
query by getting
Software/Customer
the details. 1 Working Day
Service Report Online Staff,
Depending on the
System) Information
complexity of the
issue a remote None Technology
(1 – 2 Working
access or site Division
Days for
visit may be complex
needed to issues)
diagnose and
resolve the
technical ICT
system with
issues

1.3 Record call


transactions by
accomplishing
Service Report

DOE 2021 Citizen's Charter 425


DOE 2021 Citizen's Charter 416
form or using e-
Ticketing System

2. For site visit, show to IT 2.1 Visit the office


staff the ICT system and troubleshoot
with problem and try to resolve
issues of the
reported ICT
system problem Staff,
2.2 In case problem is ITD
resolved, inform
client
3. Sign the Service Report 3.1 Receive and file
form for resolved the signed
issues/concern Service Report
form
Total Number of Days 3 Working Days

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 417 426
Uploading / Posting of Energy Information thru the DOE
Website / Portal
The DOE website is a virtual gateway to energy information and services
provided by various DOE Bureaus, Services and Units. It offers a wide array
of data, statistics, resources, and services accessible to the public.

Office or Division: Information Technology Division (ITD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Requesting DOE Bureaus, Services and Units
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of request for posting (written and/or
emailed) with proof of clearance/approval from
the OSEC/USEC/ASEC/Director (original copy) c/o Requesting Offices
2. Copy of data requested for posting, preferably in
digital or PDF format and approved copy of
graphics/pictures/flash videos, if available
FEES
TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE TIME RESPONSIBLE
PAID
1. Submit approved Letter of 1.1 Acknowledge
request for posting to receipt of
ITMS-OD. request, and
forwards to the
Notes:
ITMS Office of
With written request,
the Director
please approach a
frontline staff that will
Staff,
receive your request / data None 1 Working Day ITMS-OD
and/or refer you to the
person in charge of
uploading energy
information through the
DOE website.

Clients may send their


requests through email
hermie.ariola@doe.gov.ph

DOE 2021 Citizen's Charter 418


DOE 2021 Citizen's Charter 427
cc:
jerry.ritual@doe.gov.ph
and proceed to Step No. 2

1.2 Endorse the


request to the ITMS,
concerned Director
division (ITD)
2. Provide the necessary data 2.1 Acknowledge
and information (see No. 2 receipt of
of the above checklist of request, and Staff,
requirements) None 2 Working Days
forwards to the ITMS-OD
ITD Chief /
Assistant Chief

2.2 Review and


endorse request Chief/Assistant
to technical staff Chief,
Information
Technology
Division

2.3 In case data


received is in
analog format,
convert to digital
data
Staff,
2.4 Create, edit, and
publish web ITD
contents
2.5 Upload web
resources (e.g.
PDFs and
images)
Total Number of Days 3 Working Days

DOE
DOE2021 Citizen's
2021 Charter
Citizen's Charter 419 428
ADMINISTRATIVE SERVICES

(AS)

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 420 429
SUMMARY
Administrative Services (AS)
TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
Records Management Division (RMD)
1. Authentication of Documents 0.75 Working Day Simple
Human Resource Management Division (HRMD)
1. Recruitment Procedure 60 Working Days Highly Technical
Treasury Division (TD)
1. Collection of Fees and Charges 0.2 Working Day Simple
2. Disbursement of Fund 2.84 Working Days Simple
Supply and Property Management Division (SPMD)
1. DOE Inspection and Acceptance of
Newly Acquired Property, Plant
and Equipment and Supplies thru 5 Working Days Simple
Purchase Order, Donation or
Development Assistance
2. DOE Disposal of Unserviceable
Properties thru Donation or
Transfer Without Cost to Other 19 Working Days Highly Technical
Government Entities, LGUs,
Schools or State Universities
INTERNAL SERVICES
Records Management Division (RMD)
1. Numbering and Monitoring of DOE
1 Working Day Simple
Issuances
2. Messengerial Delivery Service 1 Working Day Simple
3. Numbering of Travel Order /
1 Working Day Simple
Special Assignment
4. Mailing / Postal Services 1.25 Working Day Simple
5. Publication of DOE Issuances
a. 1-3 pages 5.38 Working Days
b. 4-5 pages 6.38 Working Days Complex
c. 6-10 pages 7.38 Working Days
d. 11 pages and more 9.38 Working Days

Human Resource Management Division (HRMD)


1. Filing of SALN 0.36 Working Day Simple
2. GSIS, PAG-IBIG, and
3 Working Days Simple
PHILHEALTH

DOE
DOE 2021
2020 Citizen's
Citizen's Charter
Charter 421
DOE 2021 Citizen's Charter 430
3. Payment for Overtime Services 3.57 Working Days Simple
4. Provident Fund 6 Working Days Complex
5. Strategic Performance
Management System 10 Working Days Complex
(OPCR/IPCR)
6. Training and Development
13 Working Days Complex
Process and Procedure
7. Terminal Leave 16.22 Working Days Highly Technical
8. Program on Awards and Incentives
18 Working Days Highly Technical
for Service Excellence (PRAISE)
16 Working Days (Part I)
9. Magna Carta Highly Technical
20 Working Days (Part II)
Procurement Management Division (PMD)
1. Request for Certification of various
0.17 Working Day Simple
PMD Documents
2. Numbering and Monitoring of
1 Working Day Simple
Purchase Requests
3. Request for Inclusion in
2.29 Working Days Simple
Supplemental APP
4. Alternative Methods of
Procurement (AMP Sec. 53.9 -
Small Value Procurement, AMP 4.14 Working Days Simple
53.10-Lease of Real Property or
Venue)
5. Public Bidding 11.40 Working Days Complex
Supply and Property Management Division (SPMD)
1. DOE Requisition and Issue Slip
(RIS) of Supplies, Materials and 4 Working Days Simple
Property, Plant and Equipment
2. DOE Inspection and Acceptance of
Newly Acquired Property, Plant
and Equipment and Supplies thru 5 Working Days Simple
Purchase Order, Donation or
Development Assistance
3. DOE Officials and Employees
6 Working Days Simple
Property Accountability
4. DOE-wide Agency Procurement
14 Working Days Complex
Request (APR)
5. DOE Annual Physical Inventory of
48 Working Days Highly Technical
Property, Plant and Equipment

Treasury Division (TD)


1. Collection of Fees and Charges 0.2 Working Day Simple
2. Disbursement of Fund 2.84 Working Days Simple
3. Petty Cash 0.44 Working Day Simple
General Services Division (GSD)
1. Engineering Maintenance (AVR
0.31 Working Day Simple
Reservation)

DOE 2021 Citizen's Charter 422


DOE 2021 Citizen's Charter 431
DOE 2020 Citizen's Charter
2. Request for Additional Janitorial
1.19 Working Day Simple
Services
3. Transportation and Logistics 1.19 Working Day Simple
4. Engineering Maintenance
(Plumbing, Electrical, Civil Works, 3.31 Working Day Simple
Carpentry, Aircon Maintenance)

DOE 2021
DOE Citizen's
2021 Charter
Citizen's Charter 423432
DOE 2020 Citizen's Charter
Administrative Services
(Records Management Division)

External Services

DOE 2021 Citizen's Charter 424 433


Authentication of Documents

Office or Division: Records Management Division (RMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Business
Who May Avail: Stakeholders
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Endorsement Letter from the document
originator
2. Request letter from client
3. Official Receipt DOE – Treasury Division
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submit letter of 1.1 Receive
request endorsement of
request from Staff,
concerned RMD
Bureau/Service/Off
ice
1.2 Check if the
requested
document is in the
custody of RMD.
Records Officer,
1.3 If available, pull None
RMD
out the requested
document and 0.25 Working
inform the Day
requesting party
1.4 If not available,
inform the
concerned
Bureau/Service/Off
ice or the
Staff,
requesting party
RMD
1.5 Prepare Order of
Payment in the
Collection None
Monitoring System
(COMS)

DOE 2021 Citizen's Charter 425


DOE
DOE2020
2021Citizen's Charter
Citizen's Charter 393 434
1.6 Inform the
requesting party of
the amount to be
paid for the
requested
document
2. Pay necessary fees as 2.1 After payment,
stated in the Order of inform the
Payment requesting party
when the
documents will be
available
2.2 Reproduce the
requested
0.25 Working
document
Day
according to the
request of the
requesting party
2.3 Stamp, initial and
forward to the
Records Officer,
certifying authority
RMD
the requested
document
2.4 Inform the
requesting party
that the document
is ready for pick-up
0.25 Working Staff,
3. Receive Registry 3.1 Release the
Day RMD
Return Receipt (RRR). documents to the
requesting party or
his/her authorized
representative
Total Number of Days 0.75 Working Day

DOE
DOE2021 Citizen's
2021 Charter
Citizen's Charter 426 435
DOE 2020 Citizen's Charter 394
Administrative Services
(Human Resource Management Division)

External Services

DOE 2021 Citizen's Charter 427


DOE 2021 Citizen's Charter 436
Recruitment Procedure
This applies to transactions done for the Recruitment Process in the DOE

Office or Division: Human Resource Management Division (HRMD)


Classification: Highly Technical Transactions
Type of Transaction: Government-2-Government / Government-2-Citizen
Who May Avail: External applicants; Internal applicants (DOE employees)
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
1. Refer to Guidelines of Application in the Downloadable Forms available in the DOE
DOE website website
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Publication of
Human Resource
vacant positions 10 Working
Management
Days
Assistant
2. HRMD
Assessment

Note: 25 Working
Days
HRMA / Human
Submission of
Resource
complete
Management
application
Officer III / HRMO
documents must
IV,
be on or before
HRMD
the set deadline.
None
(see Application
Guide or ISO
Form: DOE-AS-
HRMD-QF-R14)

3. Preparation and
review of referral HRMA / HRMO III
memorandum 5 Working Days / HRMO IV /
and assessment HRMO V,
of qualified HRMD
applicants
4. Final approval of Director,
the AS Director 3 Working Days Administrative
Services
5. End-User End-User
12 Working
Evaluation Evaluation
Days
Committee

DOE
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DOE 2021 Citizen's Charter 437
6. Verification of
submitted HRMO III,
2 Working Days
documents from HRMD
End-User
7. Pre-HRMPSB
deliberation and Director,
final review of AS
assessment 1 Working Day
HRMPSB
Secretariat

8. HRMPSB
deliberation 1 Working Day HRMPSB
meeting
9. Job Offer and HRMO III,
pre-employment HRMD
requirements 1 Working Day
Successful
Applicant
Total Number of Days 60 Working Days

*Prescribed duration for publication of vacant position by the CSC 2017 Omnibus Rules on Appointments and Other Human
Resource Actions (Revised July 2018)

DOE 2020 Citizen's Charter 397


DOE 2021 Citizen's Charter 438
DOE 2021 Citizen's Charter 429
Administrative Services
(Treasury Division)

External Services

DOE 2021 Citizen's Charter 430

DOE 2021 Citizen's Charter 439


Collection of Fees and Charges
Collected Fees and Charges for Technical Services and Production/Government share
from various contractors

Office or Division: Treasury Division


Classification: Simple Transaction
Type of Transaction: Government-2-Government / Government-2-Citizen
Who May Avail: External / Internal Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Order of Payment Concerned Division / Bureau

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Obtain Order of 1.1 Check the Validity TEC Fees
Payment from of Order of
Concerned Payments, Laboratory Admin Officer I,
Fee 2 – 3 minutes
Division/Bureau Assessment Slip Treasury Division
against Fees and
Application
Charges Fee
1.2 Issue Official
Receipt for the Permit Fee AO I / AO V,
2 – 3 minutes
Payment TD
Received Lab Testing
1.3 Indicate cost of Fee
postage based Inspection
on the rates Fee
given by
PHILPOST Endorsemen
t Fee

Ack. Fee
AO I,
Certificate of 2 – 5 minutes
TD
Compliance
Fee

Signature
Bonus

Interest
Income

DOE2020
DOE 2021Citizen's
Citizen's Charter
Charter 431399
DOE 2021 Citizen's Charter 440
Data
Retrieval
Fee

Processing
Fee

Rental Fees

Printing /
Publication
Fee

Refund of
Excess
Cash
Advance

Transfer /
Assignment
of Contract
Reproductio
n Fee

Registration
Fee

Fines and
Penalties

Government
/ Production
Share

Bid /
Performance
Bond

Bidding
Documents

Remittance
of TCF
Accreditation
Fee

Retention
Fee

Total Number of Days 0.02 Working Day

DOE2020
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Charter 432
400
DOE 2021 Citizen's Charter 441
Disbursement of Fund
Disbursement of Funds representing payment to suppliers, service providers, salaries
and other remuneration of DOE Officials and employees, vehicle registrations,
insurance, remittances to GSIS, Philhealth, PAGIBIG & NHMFC, refund of
performance bond, provident loan and other obligations

Office or Division: Treasury Division (TD)


Classification: Simple Transaction
Type of
Government-2-Citizen / Government-2-Business
Transaction:
Who May Avail: External Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Signed LDDAP-ADA / EMDS and Approved
Accounting Division
Disbursement Voucher (DV)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Signed LDDAP-ADA 1.1 Receive & encode
& EMDS, Approved prepared LDDAP-
Clerk III / Job
DV from Accounting ADA and/or EMDS
1 minute Orders,
Division to Check
TD
Monitoring System
(CMS)
1.2 Verification of the Admin Officer
correctness of III,
Suppliers 30 minutes
LDDAP-ADA, Treasury
EMDS & DV Division
Service
1.3 Check and validate
Providers
the entered details
30 minutes
per DV in the CMS
Utilities
2x
1.4 Prepare Advice of AO III / AO V,
Rental
Check Issued & TD
Cancelled (ACIC)
Other 30 minutes
& Billerdes for
Operating
PLDT & Globe
Expenses
payment
1.5 Review the
correctness of AO V,
30 minutes
LDDAP-ADA, TD
EMDS & ACIC

DOE 2021 Citizen's Charter 433


DOE 2020
DOE 2021Citizen's
Citizen'sCharter
Charter 401
442
1.6 Deduct the
validated LDDAP-
15 minutes
ADA / EMDS from
NCA Balance
1.7 Signing of LDDAP-
ADA/EMDS of Chief /
Chief, Treasury Countersigning
1 Working Day
Division and Official,
Countersigning TD
Official
1.8 Sort of original and
copy of ACIC &
2 hours
LDDAP and submit
Clerk III / Job
to LBP
Orders,
2. Approved DVs from 2.1 Receive and
TD
Accounting Division encode duly
15 minutes
approved DV to
CMS LTO
2.2 Preparation of Registration AO III / AO V,
30 minutes
Check TD
2.3 Preparation of Insurance of AO III,
Vehicle & 15 minutes
ACIC TD
Property
2.4 Encode/Validate
AO III / AO V,
DV and check 30 minutes
Remittances TD
issued to CMS 2x
to PAGIBIG,
2.5 Review the
NHMFC
correctness of 30 minutes
check and ACIC AO V,
Skycable TD
2.6 Deduct the amount
30 minutes
from NCA balance
Refund of
2.7 Signing of Check Performance
and ACIC of Chief, Bond Chief /
Treasury Division Countersigning
1 Working Day
and Purchase of Official,
Countersigning US $ for TD
Official Poor’s &
2.8 Sort of original and Platts
copy of ACIC and 2 hours Clerk III / Job
submit to LBP Orders,
2.9 Release of Check TD
1 minute

Total Number of Days 2.84 Working Days

DOE 2021 Citizen's Charter 434

DOE
DOE2020 Citizen's
2021 Charter
Citizen's Charter 402 443
Administrative Services
(Supply and Property Management Division)

External Services

DOE 2021 Citizen's Charter 435


DOE 2021 Citizen's Charter 444
DOE Inspection and Acceptance of Newly Acquired Property,
Plant and Equipment and Supplies thru Purchase Order,
Donation or Development Assistance

Office or Division: Supply and Property Management Division (SPMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Citizen
Who May Avail: External Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Inspection and Acceptance of newly acquired
Property, Plant and Equipment and Supplies Supply and Property Management Division
thru Purchase Order, Donation and (SPMD)
Development Assistance
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Coordinate with the 1.1 Inspect delivered
SPMD on the schedule items in
of delivery. accordance with
approved quantity
and in conformity 2 Working
to specifications Days
based on the
approved Contract
upon the request
of the end-user
1.2 If the items
delivered
conforms, None
Supply / Property
Inspection and 2 Working Day
Officer
Acceptance Report
(IAR) shall be
prepared
1.3 If not in conformity
with Purchase
Order or contract Immediately
requirements the upon delivery
delivered items of non-
shall be returned compliance
to the supplier for
compliance

DOE
DOE2021
DOE 2021Citizen's
2020 Citizen's Charter
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Charter 445
436404
1.4 Submit to Supply
and Property
Management
Within the
Division the
delivery period
inspected items
specified in the
that are in Supplier
contract
compliance to the
contract.

1.5 Submit Notice of


Delivery to
Commission on
Audit and
Procurement 1 Working Supply/ Property
Management Days Officer
Division for items
procured thru
Purchase Order or
Contract.
Total Number of Days 5 Working Days

DOE 2021 Citizen's Charter 437


DOE 2021 Citizen's Charter 446
DOE 2020 Citizen's Charter 405
DOE Disposal of Unserviceable Properties thru Donation or
Transfer Without Cost to Other Government Entities, LGUs,
Schools or State Universities

Office or Division: Supply and Property Management Division (SPMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Client
Who May Avail: Other Government Entities / LGUs / SUCs / Schools
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Disposal by Donation or Transfer without cost to
Supply and Property Management Division
other government entities, Local Government
(SPMD)
Units (LGUs), Schools and State Universities
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Letter of intent or 1.1 Prepare Inventory
request for any and Inspection
available unserviceable Report of
or working Property Unserviceable
Plant & Equipment Property (IIRUP)
Supply /
(PPE) for donation derived from 5 Working Days
Property Officer
addressed to the Return to Store
Secretary. (RTS) and memo
to Commission on
Audit (COA) for
None
Inspection
1.2 Seeks approval of
the Disposal
Committee through Supply /
2 Working Days
preparation of the Property Officer
following and Disposal
documents Committee
1.2.1 Secretariat
Donation Approval 1 Working Day
Report

DOE 2021 Citizen's Charter 438 447


DOE 2020 Citizen's Charter 406
1.2.2
Memo to the
Secretary for
approval of
Disposal by 1 Working Day
Donation thru the
Disposal
Committee
Chairman
1.2.3
Prepare Deed of
Donation (DOD) as 2 Working Day
reviewed by Legal
Services.
1.3 Inform the Donee
that the Deed of
Donation (DOD) is
ready for signature
by the Donee and
its witness and for
notary of DOD and
for signature also 5 Working Days
of Property Supply /
Transfer Report Property Officer
(PTR) to affect the
transfer of PPE
from Department
of Energy to
Donee
1.4 Prepare Property
Gate Pass (PGP)
for items to be
pulled-out duly
1 Working Day
approved by the
Director,
Administrative
Services
1.5 Assist the Donee
for the inspection,
hauling and pull-
out of the items Supply /
donated upon 2 Working Days Property Officer
agreed schedule and the Donee
and the approved
Property Gate
Pass.
Total Number of Days 19 Working Days

DOE 2021 Citizen's Charter 439

DOE
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2021Citizen's
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Charter 407448
Administrative Services
(Records Management Division)

Internal Services

DOE
DOE2021 Citizen's
2021 Charter
Citizen's Charter 440 449
Numbering and Monitoring of DOE Issuances

Office or Division: Records Management Division (RMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Bureaus / Services / Offices of DOE
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Issuance signed by Secretary with barcode,
dry seal and date signed
2. Complete attachment
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Forward signed 1.1 Check the
original copy of completeness as
issuance to signature,
barcode, dry Records Officer,
seal, date signed, RMD
page number and
attachment/s
1.2 Assign number
2. Receive numbered 2.1 Provide /
issuance Disseminate
copy to
None 1 Working Day
concerned
personnel
2.2 Prepare Staff,
memoranda for RMD
posting in the
DOE Website
2.3 Encode details of
issuance in the
database
2.4 Create folder for
Records Officer
safekeeping
Total Number of Days 1 Working Day

DOE 2021 Citizen's Charter 441


DOE 2020
DOE 2021Citizen's
Citizen'sCharter
Charter 409
450
Messengerial Delivery Service

Office or Division: Records Management Division (RMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Bureaus / Services / Offices of DOE
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Filled-up Request for Messengerial Delivery
DOE – Records Management Division
Service
2. Complete details in the envelope
(Recipient, Company and Correct Address) Concerned Employee
3. Correct and complete documents
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submit mails to be 1.1 Stamp received
delivered with RMD Form No. 1
Attached Request and indicate the
RMD Form No. 1 at date and time of
the RMD Office receipt. This form
(Properly filled-up) must be in two
copies
1.2 Encodes in the
Messengerial
Monitoring
System (MMS)
the mails for None 1 Working Day
Records Officer,
personal delivery RMD
and indicate
generated control
number in the
mail and RMD
Form No. 1
1.3 Sort mails
according to
destination and
put these in the
destination box

DOE 2020
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Charter 442410
DOE 2021Citizen's
Citizen's Charter 451
1.4 Properly
accomplish RMD
Form No. 1(a) in
duplicate. One
(1) copy to be
submitted to the
RMD Records
Officer and one Staff,
(1) copy to be RMD
used as a guide
in delivery of
mails.
1.5 Deliver the Mails
according to their
scheduled day of
dispatching
1.6 Check if all mails
are delivered and Records Officer,
properly RMD
acknowledged
1.7 If there are mails
not received,
check the RMD Staff,
Form No. 1 the RMD
reason for non-
delivery
2. Receive duplicate 2.1 Coordinate and
copy of Form No. 1 inform the
duly signed and concerned
acknowledged by the office/bureaus/se
addressee rvices regarding
the mails being
received and
mails that are
returned to
sender or not
Records Officer,
delivered.
RMD
2.2 Update the MMS
based on the
information
indicated in the
RMD Form No. 1
2.3 Properly file
original RMD
Form No. 1 and
No. 1(a) for
reference
Total Number of Days 1 Working Day

DOE
DOE 2021 Citizen's
Citizen'sCharter
Charter 443411
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2021 Citizen's Charter 452
Numbering of Travel Order / Special Assignment

Office or Division: Records Management Division (RMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Bureaus / Services / Offices of DOE
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Four (4) copies of the Travel Order / Special
Assignment (original copy included)
2. Copies of the Travel Order / Special
Assignment should be properly and neatly
photocopied
3. Travel Order / Special Assignment is duly
signed by the Bureau Director / Assistant
Secretary / Undersecretary or the Energy
Secretary
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Endorse Travel Order 1.1 Receive and check
/ Special Assignment if the requirements
to the designated are complete
RMD staff
1.2 Assign the
appropriate
number for the
Travel Order /
Special Staff,
Assignment Records
(number generated None 1 Working Day
Management
from logbook) Division
1.3 Collate copies
obtained for COA,
HRMD and RMD

1.4 Route the copies


obtained for COA
and HRMD to their
respective offices

DOE
DOE
DOE 2020
2021
2021Citizen's
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Charter
Citizen's Charter 444 412453
1.5 Scan and encode
Travel Order /
Special
Assignment in
Microsoft Access
Database
1.6 Properly file the
RMD copy for
reference
Total Number of Days 1 Working Day

DOE 2021 Citizen's Charter 445


DOE 2021 Citizen's Charter 454
DOE 2020 Citizen's Charter 413
Mailing / Postal Services

Office or Division: Records Management Division (RMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: All Bureaus / Offices / Division
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Request for Mailing/Postal Form
2. Letter
3. PHILPOST required form
3.1 Registered Mail - Registry Return
Receipt (Blue Color)
3.2 Express Mail - Philpost Express Form
(White & Orange Color)
3.3 Foreign Destination - Advice of
Receipt/of Delivery/of Entry (Pink
Color)
3.4 Domestic Parcel - Philpost Domestic
Parcel Form (Blue and White Color)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Endorse Mails to the 1.1 Receive and check
designated RMD Staff if the requirements
are complete
1.2 Sort and weigh
mails according to
type of postal
service and
destination
None
1.3 Indicate cost of Staff,
postage based on 1 Working Day
Records
the rates given by Management
PHILPOST Division
1.4 Stamp Indicia in
the envelope as
required by
PHILPOST
1.5 Encode in the
Mailing List the None

DOE 2021 Citizen's Charter 455


DOE
DOE 2020
2021Citizen's
Citizen'sCharter
Charter 446414
required
information

1.6 Prepare the


Certificate of
Mailing
1.7 Deliver Mails to
Post Office
1.8 File the Request
form, Mailing List
and Certificate of
Mailing for
Reference
1.9 Update Postage
Account Utilization
Report
2. Receive Registry 2.1 Forward to the
Return Receipt concerned unit the
(RRR). duly acknowledge
(RRR)
2.2 In case of Return
to Sender (RTS)
0.25 Working Staff,
mails, the Records
Day RMD
Officer shall
properly
coordinate with
concerned
Unit/Bureau and
return it to them
Total Number of Days 1.25 Working Day

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 447 456
DOE 2020 Citizen's Charter 415
Publication of DOE Issuances

Office or Division: Records Management Division (RMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: Bureaus / Services / Offices of DOE
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Memorandum Request
Requesting Unit
2. Final and Official Soft Copy of the Issuance
3. Terms of Reference Records Management Unit
4. Quotations from the Publishing Companies
5. Matrix of Quotations
6. Copy of Annual Procurement Plan with
Procurement Management Division
Request for Services
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Request for 1.1 Receive request
publication of DOE
Issuance

1.2 Email the issuance


or quotation

a. 1-3 pages 1 Working Day


b. 4-5 pages
c. 6-10 pages 2 Working Days Administrative
d. 11 and more Officer III,
pages None 3 Working Days Records
e. Cut-off time – Management
12:00 Noon 5 Working Days Division

1.3 Prepare
memorandum and
documentary
1 Working Day
requirements for
the BAC upon
receipt of quotation

DOE 2021 Citizen's Charter 457


DOE 2020
DOE 2021Citizen's
Citizen'sCharter
Charter 448416
1.4 Coordinate with
requesting unit and
2 hours
publisher for the
date of publication
1.5 Prepare letter
order for the
1 Working Day
publishing
company
1.6 Provide concerned
units copies of 1 hour
newspaper
1.7 Prepare transmittal
letter and attached
three (3) certified
copies of 1 Working Day
issuances to the
ONAR/UPLC and
AMMB/HR.
1.8 Provide copy of
issuance to the
ITD / ITMS for 1 Working Day
posting in the DOE
website
5.38 Working Days (1-3 pages)
Total Number of Days 6.38 Working Days (4-5 pages)
7.38 Working Days (6-10 pages)
9.38 Working Days (11 pages and more)

DOE 2021 Citizen's Charter 458


DOE 2021 Citizen's Charter 449
DOE 2020 Citizen's Charter 417
Administrative Services
(Human Resource Management Division)

Internal Services

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 450 459
Filing of SALN
This applies to transactions done for DOE employees

Office or Division: Human Resource Management Division (HRMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
1. Refer to the list of requirements for filing
Civil Service Commission Website
of SALN
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Fills-out SALN Concerned
Form 2 hours
Employee
1.1 Signs or notarizes
SALN Form Presidential
30 minutes Appointee /
None
notarizing lawyer

2. Submits to the 5 minutes Concerned


HRMD Employee
2.1 Checks, validates, Human Resource
consolidates, files, Management
20 minutes
and records SALN Officer (HRMO) II
(per employee)
submission or III,
HRMD
Total Number of Days 0.36 Working Day

DOE 2021 Citizen's Charter 451


DOE 2021 Citizen's Charter 460

DOE 2020 Citizen's Charter 419


GSIS, PAG-IBIG, and PHILHEALTH
This applies to transactions relative to PWMS’ Internal Services.

Office or Division: Human Resource Management Division (HRMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. GSIS
1.1 For Retirement
1.1.1 Fully accomplished application
form
1.1.2 Updated Service Record, with
Certificate of Leave Without Pay
(LWOP)
1.2 For Life Insurance Benefit/Cash Surrender
Value (CSV)/Retirement/Policy Maturity
1.2.1 Fully accomplished Application
Form
1.2.2 Updated Service Record, with
LWOP
1.2.3 Original Policy Contract, if available
DOE - Human Resource Management Division
2. PAGIBIG (HRMD)
2.1 Provident Benefits Claim (Compulsory
Retirement)
2.1.1 Fully accomplished Application
Form
2.1.2 Updated Service Record, with
Certificate of LWOP
2.1.3 Two (2) Valid IDs (Govt. issued),
photocopy only
2.2 Maturity (10, 15, 20 yrs.)
2.2.1 Fully accomplished Application
Form
2.2.2 Service Record (latest)
2.2.3 Two (2) Valid IDs (Govt. issued),
photocopy only

DOE 2021 Citizen's Charter 461


DOE2021
DOE 2020Citizen's
Citizen's Charter
Charter 452 420
2.3 Multi-Purpose Loan (MPL)
2.3.1 Fully accomplished MPL Form
2.3.2 Original payslip with signature
2.3.3 Two (2) Valid IDs, photocopy only
2.3.4 LBP ATM Card (photocopy)
3. Philhealth
3.1 Retiree – Lifetime Membership
3.1.1 Fully accomplished PMRF DOE – Human Resource Management Division
(HRMD)
3.1.2 Updated Service Record

3.1.3 Two (2) ID pictures (1x1)


3.2 New Employee
3.2.1 Fully accomplished PMRF
3.2.2 Marriage Certificate (if married
employee)
3.2.3 Birth Certificate of children below
18 y/o
3.2.4 Birth Certificate of parents above
60 y/o (if single employee)
Personnel Welfare & Performance Management
4. Processing of Claims and Application
Section (PWPMS)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submission of duly
accomplished
Concerned
Application Form for 1 Working Day
Employee
Retirement /
Separation
1.1 Review the
submitted
application form
and request the
None
submission of Staff,
required Human Resource
1 Working Day
documents Management
Division (HRMD)
1.2 Complete
Requirements/
Attachment

DOE 2021 Citizen's Charter 462


DOE 2020 Citizen's Charter 421
DOE 2021 Citizen's Charter 453
2. Employee to submit the Concerned
lacking documents Employee

2.1 Preparation of 0.5 Working


transmittal letter Day
for submission to Staff,
GSIS, Pag-IBIG, HRMD
and PhilHealth

2.2 Pre-screening
Concerned
and assessment 0.5 Working
Personnel,
of all referred Day
HRMD
applicants
Total Number of Days 3 Working Days

DOE 2021 Citizen's Charter 463


DOE 2020 Citizen's Charter 422
DOE 2021 Citizen's Charter 454
Payment for Overtime Services
This applies to transactions for DOE employees

Office or Division: Human Resource Management Division (HRMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
1. Refer to the list of requirements for
To be provided by the Employee
payment of Overtime Services
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Prepares
requirements Concerned
Employee

1.1 Computes / Chief, Accounting


prepares payroll Payables Section,
and DV 0.5 Working Day Accounting
Division (AD)
1.2 Prepares ALOBS
/ certifies as to
availability of 15 minutes Chief,
appropriations Budget Division
and fund
obligation
1.3 Certifies as to
correctness of None
charges / 15 minutes
Chief,
availability of AD
funds
1.4 Reviews the Chief, Personnel
payroll / certifies Action and
DV Services Section
0.5 Working Day
(PASS), HRMD /
Chief,
HRMD
1.5 Processes / Chief,
certifies DV 0.5 Working Day
AD
1.6 Approves DV Director,
5 minutes Administrative
Services

DOE 2020 Citizen's Charter 423


DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 455 464
1.7 Prepares /
processes check
payment / bank
advice / informs
2 Working Days Chief,
concerned
Treasury Division
employee of
availability of
overtime pay
Total Number of Days 3.57 Working Days

DOE 2021 Citizen's Charter 456

DOE 2021 Citizen's Charter 465


DOE 2020 Citizen's Charter 424
Provident Fund
This applies to transactions relative to PWMS’ Internal Services.

Office or Division: Human Resource Management Division (HRMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form Only DOE – Human Resource Management Division
2. Processing of Loans/Claims PWPMS
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submission of duly Concerned
2 hours
accomplished Employee
Application 1.1 Receipt of the
Form/Claim for application form
(Death Benefit) 1.2 Reviewed/verified
the information
Human Resource
written in the 0.5 Working
Management
submitted Day
Division
application form;
Requested for
attachment of the
required document
2. Employee to comply Concerned
2 hours
what is required/ Employee
lacking 2.1 Prepared the
Memo for to the
Provident Fund None 1 Working Day Human Resource
Board of Trustees Management
(PFBT); Route the Division
same
2.2 Delay inevitable 2 Working Days
2.3 Action taken by
PFBT:
Provident Fund
2 Working Days
Board of Trustees

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a) If Disapproved,
Memo informing
concerned staff;
b) If Approved,
Voucher Human Resource
Preparation; Management
Forward to Division
Accounting
Division for
Processing of
Loans/Claims
Total Number of Days 6 Working Days

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Strategic Performance Management System – OPCR/IPCR
This applies to transactions relative to PWPMS’ Internal Services.

Office or Division: Human Resource Management Division (HRMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Office Performance Commitment and Review
(OPCR)
2. Individual Performance Commitment and
Review (IPCR)
Personnel Welfare and Performance
3. Coaching and Monitoring Form (CMF)
Management Services (PWPMS) - HRMD
4. Individual Development Plan (IDP)
5. Summary Report of Targets, Ratings of Per
Office/Division
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submission of Concerned
1 Working Day
various documents Employee
relating to 1.1. Preparation /
performance distribution of Human Resource
memo to all Management
enjoining Division /
submission of the Administrative
ff.: None Services
2 Working Days
Targets, OPCR,
IPCR, IDP, CMF,
Summary Report
of performance
documents
submitted HRMD
1.2. Receipt/recording
of documents
4 Working Days
submitted on or
before the
deadline

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1.3. Monitoring of
submission for
2 Working Days
those who failed
to submit within
the deadline
1.4. Updating the
1 Working Day
database records
Total Number of Days 10 Working Days

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Training and Development Process and Procedure
This applies to transactions done for the training and development of the
DOE employees (Internal Services)

Office or Division: Human Resource Management Division (HRMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIRMENTS WHERE TO SECURE

1. Properly accomplished PDC nomination form


2. Memorandum endorsed by the concerned
Undersecretary and Director
3. Identified/itemized funding
source/requirements
4. Budget appropriation/clearance from Budget
Division, if funding is from the regular budget
5. Exemption from AO 103, if funding is from the
regular budget
6. Clearance from HRMD, if funding is from the
Training Fund allocated to the unit
7. Endorsement from the Training Commitment
Management Committee (TCMC), composed
of the 3 Usecs., if funding is from the Training
Fund-International Commitment / Priority 1
8. Relevant attachments (i.e. invitation/ program HRMD-Training & Development Section
of activity/ sponsorship or funding source/ etc.)
9. PES requirement (2 consecutive period for
foreign nomination / latest rating period for
local)
10. Service obligation requirement (for foreign
study and non-study program / local study
program)

11. Residency requirement


12. Course/sponsor requirement/s (i.e. education,
experience, age, etc.)
13. Submission of travel / training history (Indicate
title/date/venue/sponsor or organizer)
14. Submission of previous travel/training report
(Indicate title/date/venue)

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FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1.1. Dissemination of Human
received/ scouted Resource
training invitation 5 Working Days Management
to the concerned Officer II/I,
unit/s. HRDM
1.2 Acceptance and
evaluation/
assessment of
HRMO III/II
nominee/s
(Foreign
Nominations)
Note:

Submission of duly
HRMO I
accomplished
1 Working Day (Local
Personnel
Nominations)
Development None
Nomination Form
from the
HRMO IV
nominee/s must be
(Review)
on or before the
set deadline of the
HRMD
1.3 Preparation of
memo to the HRMO III/II
Nominating Unit, (Foreign
copy furnish the Nominations)
nominee, if
nominee is found
1 Working Day
not qualified by the HRMO I
Personnel (Local
Development Nominations)
Committee (PDC)
Secretariat
(HRMD)
1.4 Preparation of
documents and
presentation to the HRMO IV
Pre-PDC Meeting, (Review &
presided by the Presenter during
Administrative the meeting)
Services Director,
of the qualified
nominee/s
14.5
Deliberation of
qualified PDC
nominee/s to the
1 Working Day
PDC Meeting
presided by the HRMO III /
Undersecretary HRMO IV
(PDC Chair);

*Processing time is not in PDC Guidelines. HRMD-TDS determine the number of days of processing/timeline.

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Preparation of the
PDC
recommendation/s
to the Secretary
14.6
PDC Chair
endorses/signs the
recommendations/
memo/
endorsement letter PDC Chair /
and other relevant Asst. Sec. /
documents relative AS Director /
None
to the nomination 2 Working Days HRMD Chief /
for the approval by PDC
the Secretary (for Secretariat,
initials of PDC (HRMD-TDS)
Chair, Asst.
Secretary, AS
Director, HRMD
Chief and PDC
Secretariat)
14.7
Approval of the Secretary,
Secretary on the Office of the
PDC Secretary
recommendation (OSEC)
and other related
documents
HRMO I
Note: 1 Working Day (Local
Nominations)
A copy of the
Secretary’s action
is provided to the HRMO II
nominating unit, (Foreign
copy furnish the Nominations)
nominee/s
14.8
For Local
Nominations:
HRMO I
(Local
Preparation of the
Nominations)
Training Order;
Scholarship
Contract (if
HRMO II/III
Scholarship
2 Working Days (Foreign
Grant); and,
Nominations)
Disbursement
Voucher (payment
for registration
HRMO IV
fees)
(Review of both
nominations)
For Foreign
Nominations:

*Processing time is not in PDC Guidelines. HRMD-TDS determine the number of days of processing/timeline.

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Preparation of
Travel Authority;
Scholarship
Contract (if
Scholarship
Grant);
Endorsement
Letter to DFA for
passport issuance/
revalidation
Total Number of Days 13 Working Days

*Processing time is not in PDC Guidelines. HRMD-TDS determine the number of days of processing/timeline.

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Terminal Leave
This applies to transactions done for the Recruitment Process in the DOE

Office or Division: Human Resource Management Division (HRMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
DOE – Human Resource Management
1. Refer to checklist on Terminal Leave
Division
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Files approved 5 Working Concerned
resignation, retirement Days Employee
together with clearance
1.1 Audit leave cards
and Application for
and Daily Time
Leave (AFL) Form
Records (DTR) Human
3 Working
Resource
Days
Management
Officer (HRMO)
1.2 Reflects I or II or Human
accumulated Resource
leave balances o Management
10 minutes
the approved Assistant
AFL
1.3 Reviews and
computes leave
HRMO IV,
balances and 30 minutes
terminal leave None HRMD
pay
1.4 Initials/approves
entries in the AFL
HRMO IV /
(certifies as to the 10 minutes
Chief, HRMD
total leave
balances)
1.5 Prepares
endorsement
memo to the 30 minutes
HRMO III or II,
Secretary for
HRMD
signature
1.6 Reviews, initials,
recommends
HRMO IV /
endorsement 20 minutes
Chief, HRMD
memo and the
AFL

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1.7 Certifies leave
balances and
HRMO V,
initials 5 minutes
HRMD
endorsement
letter
1.8 Signs
Director,
endorsement
1 Working Day Administrative
memo and initials
Services
AFL
1.9 Recommends Assistant
approval of AFL 1 Working Day Secretary /
Undersecretary
1.10 Acts on the Secretary,
1 Working Day
recommendation OSEC
1.11 Claims the
approved AFL for
terminal leave to
be forwarded to 5 Working
Concerned
the Accounting Days
Employee
Division for
processing of
payment
Total Number of Days 16.22 Working Days

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Program on Awards and Incentives for Service Excellence
(PRAISE)
This applies to transactions relative to PWMS’ Internal Services.

Office or Division: Human Resource Management Division (HRMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
DOE – Human Resource Management
1. Accomplished Form
Division
Personnel Welfare & Performance
2. Processing of Claims and Application
Management Section (PWPMS)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submission of Concerned
1 Working Day
Application Employee
1.1 Review/verify the
information written in Concerned
the application for Personnel,
benefits Human Resource
1.2 Complete Management
requirements/ Division
attachment
1.3 Presentation to
7 Working Days
Administrative
Services Director for
review/ comments None
2. Employee to Concerned
comply lacking Employee
requirements 2.1 Endorsement to DOE Concerned
PRAISE Committee Personnel.
for evaluation HRMD
2.2 Recommendations of
PRAISE
the Committee to 1.5 Working Day
Committee
SAGC

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2.3 Action taken:

a) If Disapproved,
Memo/ Letter of
Regret Concerned
b) If Approved, 2 Working Days Personnel,
preparation of HRMD
Memo for the
Secretary’s
consideration/appr
oval
2.4 Delay inevitable 5 Working Days Office of the
2.5 Approval of the Secretary
1 Working Day
Secretary (OSEC)
2.5 Preparation of
Memorandum to
Concerned
Accounting Division
0.5 Working Day Personnel,
for the release of
HRMD
award and voucher
preparation
Total Number of Days 18 Working Days

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Magna Carta
This applies to transactions relative to PWMS’ Internal Services.

Office or Division: Human Resource Management Division (HRMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. List of personnel recommended for the
entitlement to MC benefits with the
department/ agency head’s certification that
said personnel are found to have complied
with the requirements under the Guidelines
for R.A. 8439.
The list must be accompanied with the
following documents:
1.1 Endorsement by the head of
department/agency
1.2 Functions of the
service/division/section/unit where the DOE – Human Resource Management
personnel belong Division
1.3 Certified true copies of diploma/s

1.4 Certified true copies of academic


transcript of records

1.5 Certified true copy of service record

1.6 Description of positions and functions

1.7 Certified true copy of CSC eligibility/ies,


or PRC license/s
1.8 Other relevant documents deemed
important by the recommending agency
Personnel Welfare & Performance
2. Processing of Claims and Application
Management Section (PWPMS)
3. Part I: 1st Time/Renewal of Application

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FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submission of
Application with the
required documents Concerned
None 1 Working Day
Employee

1.1 Check/Review
Evaluation of the
Staff,
Submitted
Human Resource
application
Management
1.2 Complete
0.5 Working Day Division
Requirements/
Attachment
2 Employee to Submit
Concerned
the lacking
Employee
documents
2.2 Matrix preparation
of the new
employee’s
application /
0.5 Working Day
renewal for the
Approval of the
DOST Screening Concerned
Committee Personnel,
2.3 Preparation of HRMD
Endorsement for
Evaluation by the
DOE Screening 0.5 Working Day
Committee for
Purposes of RA
8439
2.4 Delay inevitable 5 Working Days
2.5 Signature and
DOE Screening
Approval of the
1 Working Day Committee
DOE Screening
Committee
2.6 Preparation of
Endorsement letter
Concerned
to the DOST
0.5 Working Day Personnel,
Secretary for
HRMD
Approval/signature
of DOE Secretary
2.7 Delay inevitable 5 Working Days Office of the
2.8 Approval of the Secretary
1 Working Day
Secretary (OSEC)

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2.9 Signed Document Concerned
to be forwarded to 1 Working Day Personnel,
the DOST HRMD
2.10
DOST
DOST Evaluation
2.11
Receipt of the
0.5 Working Day
DOST approved
certification
2.12
Staff,
Memo to
Human Resource
concerned staff
Management
informing DOST
Division
approval and 2 Working Days
reminding to
submit separate
application for
Hazard Pay benefit
2.13
Processing of the
Subsistence and
Laundry
Allowances &
Hazard pay:

a) If approved:

- Gathering of
DTRs of eligible
employees from
the period of
claims
- Counting the
HRMD / DOE-
number of actual
RCC
presence in the
workplace;
preparation of
database/matrix
- Memo to FS
requesting
payment of the
benefits 17 Working
Days
b) If disapproved:

- Memo informing
disapproval to
concerned
employees

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- Resubmit request
for
reconsideration;
Evaluate the
resubmitted
documents
- Memo for the
Committee for
consideration;
Endorsement to
the SAGC
2.14
Processing of the
renewal of the
Concerned
entitlement three
0.5 Working Day Personnel,
(3) months
HRMD
before the
expiration of the
eligibility
16 Working Days (Part I)
Total Number of Days
20 Working Days (Part II)

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Administrative Services
(Procurement Management Division)

Internal Services

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Request for Certification of various PMD Documents

Office or Division: Procurement Management Division (PMD)


Classification: Simple Transaction
Government-2-Government (Compliance to DOE Internal
Type of Transaction: Document Security, Government Fares Agreement (GFA), DBM
PS Virtual System and BAC policies and procedures)
Who May Avail: Bureaus / Services / Offices of DOE Officials/Employees
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Request Slip duly signed by Head of
PMD receiving area
Concerned Unit
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. End-user / Supplier 1.1 Receive and Log
submits Request Slip the Request on the
following:

a) Non-availability /
availability of
Common
Supplies /Office
Supplies / ICT
Supplies from
DBM-PS
Receiving Staff,
b) Non-availability
None Procurement
of Flights 10 minutes
Management
Division
c) Certified true
copy of BAC
related
documents

d) Certified true
copy of
Purchase Order
(PO) and other
procurement
related
contracts

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1.2 Endorse to
concerned PMD
Officer to validate
Receiving Staff,
the request or 10 minutes
PMD
check the
document security
classification
1.2.1
For non-
availability, the
PMD personnel 30 minutes
check in DBM-PS
vs. the availability Administrative
Officer III,
1.2.2
PMD
For airline ticket,
PMD personnel
check availability 10 minutes
of flights as
requested
1.3 Prepare the
AO III,
requested 10 minutes
PMD
certification
1.4 Review / approve Supv. AO / Chief
the requested 5 minutes AO,
certification PMD
1.5 Issue the copy of
AO III,
the requested 5 minutes
PMD
certification
Total Number of Days 0.17 Working Day

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Numbering and Monitoring of Purchase Requests

Office or Division: Procurement Management Division (PMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Bureaus / Services / Offices of DOE (End-users)
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Copy of End-user's PPMP
2. Copy of Budget Office Allocation to End-user DOE Intranet under Downloadable Forms
based from approved APP
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. End-user prepares 1.1 Receives the
Purchase Request Purchase Request,
upon approval of the checks the
Annual Procurement completeness as
Plan (APP) under to signature,
GAA and submit to concerned end- Administrative
Procurement users, Item Officer III,
Management Division description, Procurement
(PMD) for PR Control amount and Management
Number numbers the said Division
PR for Control
Number

None 1 Working Day

1.2 Reviews/checks
the PR based on
End-user's
submitted PPMP,
PMD Consolidated
APP and Supv. AO (SAO),
recommends the PMD
numbering of
Purchase Request
(PR)

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1.3 Approves/Initials
the numbering of
Chief AO,
the Purchase
PMD
Request (PR) and
return the PR
1.4 Records the
details of the said
AO III,
Purchase Request
PMD
(PR) and return to
End-user
Total Number of Days 1 Working Day

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Request for Inclusion in Supplemental APP

Office or Division: Procurement Management Division (PMD)


Classification: Simple Transaction
Government-2-Government (Compliance to RA 9184 and its IRR,
Type of Transaction:
Annual Procurement Plan (APP)/Supplemental APP)
Who May Avail: Bureaus / Services / Offices of DOE as End-users
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Project Procurement Management Plan
(PPMP)
End-user
2. Memorandum Request for inclusion in the
Supplemental APP
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. End-user submits 1.1 PMD notify end-
Project Procurement user of the
Management Plan schedule
(PPMP) submission of
request for
Supplemental
Annual
Procurement Plan 1 Working Day
(SAPP) Administrative
1.1.1 Officer III,
End-user submit Procurement
request for Management
inclusion in None Division
Supplemental APP
with revised PPMP
1.2 PMD receive and
log request 10 minutes

1.3 Review, validate


and evaluate basis 30 minutes
of Request.

1.4 Review and


recommend Supv. AO / Chief
approval of 30 minutes AO,
Request PMD

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1.5 Input the approved
request in the AO III,
10 minutes
consolidated PMD
SAPP
1.6 Present to the 1 Working Day
BAC the SAPP for (15 Working Chief AO,
approval Days PMD
Consolidation)
1.7 Prepare BAC
Resolution to
recommend 30 minutes
approval of SAPP AO III,
to HoPE PMD
1.8 Provide copy of
approved SAPP to 30 minutes
End-user
Total Number of Days 2.29 Working Days

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Alternative Methods of Procurement (AMP Sec. 53.9 - Small
Value Procurement, AMP 53.10-Lease of Real Property or
Venue)

Office or Division: Procurement Management Division (PMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Bureaus / Services / Offices of DOE (End-users)
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Memorandum Request to DOE BAC Chair
2. Copy of approved APP or Supplemental APP
3. Approved and Numbered Purchase Request
(PR)/ Request for Services (RFS)
End-User’s Division / Bureau
4. Technical Specification/Terms of Reference
approved by the Bureau/Service Director
5. Secretary's approval of the Activity, if
applicable
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. End-user submits 1.1 Receive the
Procurement Request Procurement
Request, reviews
completeness of
documents per
checklist of
requirements and
check if AMP BAC Secretariat
30 minutes
requires posting Section
1.2 Endorse the
documents to None
Office of the BAC
Chairman for
endorsement to
TWG for
evaluation
1.3 Prepare and send
the RFQs/ to
atleast three (3) BAC Secretariat /
1 Working Day
suppliers, TWG
contractors or

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consultants of
known
qualifications.
Those responded
through any of the
required postings
shall be allowed to
participate.
Receipt of at least
one (1) quotation
is sufficient to
proceed with the
evaluation thereof.
1.4 Receive
procurement
request folders
5 minutes
from TWG for
(7-15 days TWG
inclusion in the
evaluation)
BAC agenda for
BAC Secretariat
Pre-procurement
Section
evaluation
1.5 Prepare BAC
Resolution and
Notice of Award 30 minutes
and transmit for
signature
1.6 Preparation and 3 Working Days
Issuance of (Contract
Purchase Order End-user /
preparation /
(PO) and Notice to Supplier / HoPE /
signing and
Proceed if needed PMD Contract
posting of
Management
Performance
Section
Bond – 10
Working Days)

Total Number of Days 4.14 Working Days

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Public Bidding

Office or Division: Procurement Management Division (PMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government (Compliance to RA 9184)
Who May Avail: Bureaus/Services/Offices of DOE (End-users)
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Memorandum Request to DOE BAC Chair
DOE Intranet under Downloadable Forms
2. Copy of approved APP or Supplemental APP
3. Approved and Numbered Purchase Request
(PR)/ Request for Services (RFS)
4. Technical Specification/Terms of Reference
approved by the Bureau/Service Director
5. Secretary's approval of the Activity (if
applicable)
FEES
TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE TIME RESPONSIBLE
PAID
1. End-user submits 1.1 Receive the
Procurement Request Procurement
Request, reviews
completeness of
documents per
checklist of
requirements
30 minutes
1.2 Endorse the
documents to
Office of the BAC BAC Secretariat
None
Chairman for Section
endorsement to
TWG for
evaluation
1.3 Receive
procurement 5 minutes
request folders (4 Working Days
from TWG for TWG
inclusion in the Evaluation)
BAC agenda for

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Pre-procurement
evaluation
1.4 Pre-procurement
BAC / TWG /
evaluation
1 Working Day Secretariat / End-
user
1.5 Prepare Bid
Documents 1 Working Day

1.6 Advertise/Post
the Invitation to BAC Secretariat
Bid in PhilGEPS 1 hour
Section
and DOE website
1.7 Issuance of Bid
Documents 15 minutes

1.8 Conduct Pre-bid 1 Working Day


Conference (Depending on
the number of
procurement BAC / TWG /
items) Secretariat / End-
1.9 Preparation and user
Issuance of Bid 2 Working Days
Bulletin
1.10 Receive
submission of
Bids/Opening of 15 minutes
Bids
1.11 Endorse the
procurement
folders to TWG 30 minutes
for Post-
Qualification
1.12 Receive BAC Secretariat
procurement 5 minutes Section
folders from TWG (7-15 Working
for inclusion in Days TWG
the BAC agenda Evaluation)
for award
1.13 Prepare BAC
Resolution and
Notice of Award 30 minutes
after TWG
presentation
1.14 Issuance of 3 Working Days
HoPE / BAC
Notice of Award (7 Working
Secretariat
(NOA) to Supplier Days-HoPE
Section
Approval)

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1.15 Issuance of 3 Working Days
Notice to (Contract
End-user
Proceed (NTP) preparation /
/Supplier / HoPE /
signing and
PMD Contract
posting of
Management
performance
Section
bond – 10
Working Days)
Total Number of Days 11.40 Working Days

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Administrative Services
(Supply and Property Management Division)

Internal Services

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DOE Requisition and Issue Slip (RIS) of Supplies, Materials and
Property, Plant and Equipment

Office or Division: Supply and Property Management Division (SPMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government / Government-2-Citizen
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. To issue common office supplies, materials and
Supply and Property Management Division
Property, Plant and Equipment to requesting
(SPMD)
Office / Bureaus / Services / Division
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submits to SPMD
approved Requisition
Issuance Slip (RIS) for 1 Working Days End-User
issuance of supplies
1.1 Receive the
Requisition and
Issue Slip (RIS),
None
supplies
requested shall be
prepared and to 3 Working Days
be released based
on the schedule of
releasing of
supplies
1.2 Once issued, the
Requisition and
Issue Slip (RIS)
shall be posted in
Immediately
the stock card for Supply /
upon receipt of
proper monitoring Property Officer
RIS
of the balances of
stocks on hand
Property Gate
Pass.
Total Number of Days 4 Working Days

DOE 2021 Citizen's Charter


DOE2020
2021Citizen's
Citizen's Charter 486 495
DOE Charter 454
DOE Inspection and Acceptance of Newly Acquired
Property, Plant and Equipment and Supplies thru Purchase
Order, Donation or Development Assistance

Office or Division: Supply and Property Management Division (SPMD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: SPMD / COA / AD
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Inspection and Acceptance of newly acquired
Property, Plant and Equipment and Supplies Supply and Property Management Division
thru Purchase Order, Donation and (SPMD)
Development Assistance
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Coordinate with the 1.1 Inspect delivered
SPMD on the schedule items in
of delivery. accordance with
approved quantity
and in conformity
2 Working Days
to specifications
based on the
approved Contract
upon the request
of the end-user
1.2 If the items
delivered
conforms, None
Supply /
Inspection and 2 Working Day
Property Officer
Acceptance Report
(IAR) shall be
prepared
1.3 If not in conformity
with Purchase
Order or contract
Immediately
requirements the
upon delivery of
delivered items
non-compliance
shall be returned
to the supplier for
compliance

DOE 2021 Citizen's Charter 487


DOE 2020 Citizen's Charter 455
DOE 2021 Citizen's Charter 496
1.4 Submit to Supply
and Property
Management Within the
Division the delivery period Supplier
inspected items specified in the
that are in contract
compliance to the
contract.
1.5 Submit Notice of
Delivery to
Commission on
Audit and
Procurement Supply/ Property
1 Working Days
Management Officer
Division for items
procured thru
Purchase Order or
Contract.
Total Number of Days 5 Working Days

DOE 2021 Citizen's Charter 488

DOE
DOE 2021
2020 Citizen's
Citizen's Charter
Charter 456 497
DOE Officials and Employees Property Accountability

Office or Division: Supply and Property Management Division (SPMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: Officials and Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Issuance of Property Acknowledgement
Supply and Property Management Division
Receipt (PAR) and Inventory Custodian Slip
(SPMD)
(ICS)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1.1 After delivery,
inspection and
acceptance, the
Property Officer
prepares the
3 Working
Property
Days
Acknowledgement
Receipt (PAR) and
Inventory Custodian
Slip (ICS) for proper
documentation.
1.2 Submit the Property
Acknowledgement None Property Officer
Receipt (PAR) and
Inventory Custodian
1 Working Day
Slip (ICS) for
signature of
accountable officials
/ employees
1.3 Updates the file of
officials and
employees 2 Working
regarding their Days
property
accountability
Total Number of Days 6 Working Days

DOE
DOE2020
DOE 2021Citizen's
2021 Citizen's
Citizen'sCharter
Charter
Charter 457498
489
DOE-wide Agency Procurement Request (APR)

Office or Division: Supply and Property Management Division (SPMD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: Officials and Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Preparation of Agency Procurement Request
(APR) based on the approved and uploaded
Supply and Property Management Division
Annual Procurement Plan-Common-use
(SPMD)
Supplies and Equipment

FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. PMD uploads the 1.1 Prepare the
Approved Annual Agency
Procurement Plan - Procurement
Common-use Supplies Request (APR) for
and Equipment (APP- approval if 5M and
CSE) to Department of above Head of
Budget and Agency; if 3M but
Management- not more than 5M
Procurement Service - Senior
Philippine Government Undersecretary; if 5 Working Supply /
Electronic Procurement 1M but not more None
Days Property Officer
System (DBM-PS- than 3M
PHILGEPS). concerned
Undersecretary/As
sistant Secretary;
and if 1M and
below concerned
of Bureau/ Service
Director.

DOE 2021 Citizen's Charter 490


DOE 2021 Citizen's Charter 499
DOE 2020 Citizen's Charter 458
1.2 Prepare Obligation
Request Slip
(ORS) for approval
of Chief Budget
Officer and
Disbursement
Voucher (DV) for
approval of the
Chief Accountant
and for signature
1 Working Day
of recommending
approval by
Undersecretary /
Sr. Undersecretary
for approval of the
Head of Agency
and for check
preparation of
payment to DBM-
PS.
1.3 Once the cheque
is approved,
SPMD will hand
carry the latter for
payment to
Department of
Budget and
Management-
Procurement 1 Working
Service (DBM-PS) Days
and shall be
credited to DOE-E-
Wallet. SPMD can
now make order to
DBM-PS to the
Virtual Store and
to be delivered PS
or supplier.
1.4 Supply and
Property
Management
Division can now
make an order to
Department of 1 Working
Budget and Day
Management-
Procurement
Service to the Supply/
Virtual Store. Property Officer

DOE 2021 Citizen's Charter 491


DOE 2020
DOE Citizen's
2021 Charter
Citizen's Charter 459 500
1.5 Pick-up ordered
items to
Department of
Budget and
3 Working
Management-
Days
Procurement
Service or receive
delivery of ordered
items.
1.6 Liquidation and
reconciliation of
delivered items 3 Working
against the funds Days
transferred to
DBM-PS
Total Number of Days 14 Working Days

DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 492 501
DOE 2020 Citizen's Charter 460
DOE Annual Physical Inventory of Property, Plant and
Equipment

Office or Division: Supply and Property Management Division (SPMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Government / Government-2-Client
Who May Avail: SPMD / COA / AD
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Annual Physical Inventory of Property, Plant
Equipment of DOE Main Office, including Supply and Property Management Division
Department of Energy Field Offices in Luzon, (SPMD)
Visayas and Mindanao and Project Assets
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1.1 Prepare memo for
the conduct of
Physical Inventory
and the tentative
schedule of
inventory per
Offices/Bureau/Ser
vices/Divisions
1 Working Days
duly approved by
Undersecretary
and Assistant
Secretary for
Administrative
Supply /
Service and None
Property Officer
Administrative
Services Director
1.2 Conduct physical
inventory of PPEs
accounted to DOE
officials and
employees from
April to August
DOE Main Office
of every year
including
Department of
Energy Field
Offices in Luzon,
Visayas and

DOE 2021 Citizen's Charter 493


DOE
DOE2020
2021Citizen's
Citizen'sCharter
Charter 461502
Mindanao with the
Accounting
Division (AD) and
Commission on
Audit (COA)
representative.
1.3 Conduct physical
inventory of PPEs
for DOE projects
installed to various
electrified and
unelectrified parts
of the country with
project
15 Working
implementor, Local
Days
Government Unit
(LGU), Department
of Energy (DOE),
Accounting
Division (AD) and
Commission on
Audit (COA)
representatives
1.4 Prepare final
Inventory Report of
Physical Count of
Property, Plant
and Equipment for
approval of
30 Working
Director of
Days
Administrative
Services, Assistant
Secretary,
Undersecretary Supply/ Property
and DOE Officer
Secretary.
1.5 Submit approved
Report of Physical
Count of Property,
Plant and
2 Working Days
Equipment to
DOE-COA for
review and
approval.
Total Number of Days 48 Working Days

DOE 2021 Citizen's Charter 494


DOE 2021Citizen's
DOE 2020 Citizen's Charter
Charter 462503
Administrative Services
(Treasury Division)

Internal Services

DOE 2021 Citizen's Charter 495 504


Collection of Fees and Charges
Collected Fees and Charges for Technical Services and Production/Government
share from various contractors

Office or Division: Treasury Division


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Order of Payment Concerned Division / Bureau

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Obtain Order of 1.1 Check the Validity
Payment from of Order of
Admin Officer I,
Concerned Payments,
2 – 3 minutes Treasury
Division/Bureau Assessment Slip
Division
against Fees and
Charges
1.2 Issue Official Refund of
Receipt for the Excess AO I / AO V,
2 – 3 minutes
Payment Cash TD
Received Advance
1.3 Indicate cost of
postage based
AO I,
on the rates 2 – 5 minutes
TD
given by
PHILPOST
Total Number of Days 0.02 Working Day

DOE 2021 Citizen's Charter 496


DOE 2021 Citizen's Charter 505
DOE 2020 Citizen's Charter 464
Disbursement of Fund
Disbursement of Funds representing payment to suppliers, service providers,
salaries and other remuneration of DOE Officials and employees, vehicle
registrations, insurance, remittances to GSIS, Philhealth, PAGIBIG & NHMFC,
refund of performance bond, provident loan and other obligations

Office or Division: Treasury Division (TD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Signed LDDAP-ADA / EMDS and Approved
Accounting Division
Disbursement Voucher (DV)
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE

1. Signed LDDAP-ADA 1.1 Receive &


& EMDS, Approved encode prepared
Clerk III / Job
DV from Accounting LDDAP-ADA
1 minute Orders,
Division and/or EMDS to TD
Check Monitoring
System (CMS)
1.2 Verification of the
correctness of Admin Officer III,
30 minutes
LDDAP-ADA, Treasury Division
-Cash
EMDS & DV
Advances
1.3 Check and
validate the -Salaries of
entered details Officials & 30 minutes
per DV in the Employees
CMS 2x
1.4 Prepare Advice -Salaries of AO III / AO V,
of Check Issued Job Orders TD
& Cancelled
-Other
(ACIC) & 30 minutes
remuneration
Billerdes for of Official &
PLDT & Globe Employees
payment
1.5 Review the
correctness of
30 minutes
LDDAP-ADA,
AO V,
EMDS & ACIC TD
1.6 Deduct the
validated 15 minutes
LDDAP-ADA /

DOE 2020
DOE 2021Citizen's
Citizen'sCharter
Charter 497465
DOE 2021 Citizen's Charter 506
EMDS from NCA
Balance
1.7 Signing of
LDDAP-
Chief /
ADA/EMDS of
Countersigning
Chief, Treasury 1 Working Day
Official,
Division and TD
Countersigning
Official
1.8 Sort of original
and copy of ACIC
2 hours
& LDDAP and
Clerk III / Job
submit to LBP
Orders,
2. Approved DVs from 2.1 Receive and TD
Accounting Division encode duly
15 minutes
approved DV to
CMS
2.2 Preparation of AO III / AO V,
30 minutes
Check TD
2.3 Preparation of AO III,
15 minutes
ACIC TD
2.4 Encode/Validate
AO III / AO V,
DV and check 30 minutes
TD
issued to CMS 2x
2.5 Review the
correctness of - Provident 30 minutes
Loan
check and ACIC AO V,
2.6 Deduct the - Seminar / TD
amount from Tuition Fees 30 minutes
NCA balance
2.7 Signing of Check - Petty Cash
and ACIC of Chief /
Chief, Treasury 1 Working Countersigning
Division and Day Official,
Countersigning TD
Official
2.8 Sort of original
and copy of ACIC
2 hours Clerk III / Job
and submit to
Orders,
LBP
TD
2.9 Release of
1 minute
Check

Total Number of Days 2.84 Working Days

DOE 2021 Citizen's Charter 498

DOE2020
DOE 2021Citizen's
Citizen's Charter
Charter 466507
Petty Cash
Disbursement of Petty Cash Fund for emergency purchase so as not to impair the
operation of the particular office

Office or Division: Treasury Division (TD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Internal Clients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Petty Cash Voucher
2. Certificate of Emergency
End-User’s Division / Bureau
3. Canvass from at least 3 suppliers
4. Summary/Abstract of Canvass
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Duly approved 1.1 Receive duly Purchase of
Petty Cash approved PCV Toner/Ink and
Voucher (PCV) and supporting Other Supplies
documents from that are not in
end-user Stock
1.2 Check and
review the Purchase of
attached Vehicle Spare
supporting Parts
documents /Accessories
1.3 Compute VAT Admin Officer V,
and EVAT to be Payment of
Treasury
deducted from Vehicle Repair
Division
gross amount /
1.4 Approve PCV for Maintenance
Payment
1.5 Reproduction of Postage
all documents for Stamp &
purposes of Courier
liquidation Services
1.6 Release of Petty
Cash Other
Emergency
Purchases
Total Number of Days 0.44 Working Day
(29 minutes)

DOE 2021 Citizen's Charter 499


DOE 2020 Citizen's Charter 467
DOE 2021 Citizen's Charter 508
Administrative Services
(General Services Division)

Internal Services

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 500 509
Engineering Maintenance (AVR Reservation)

Office or Division: General Services Division (GSD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Supply and Property Management Division
1. Request for Services
(SPMD)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Check availability of
AVR at GSD and have
a Pre-schedule
booking
None
2. Prepare and submit 1.1 Receive and
duly accomplished Numbering of duly
Request for Services accomplished RFS 30 minutes
Staff,
(RFS) to GSD from End-User
General
Services
1.2 Verify/check
Division-EMS
availability of AVR
30 minutes
on the date
requested
1.3 GSD Chief affix
initial signature on Chief,
1 hour
the approval of GSD
RFS.
1.4 Approval of RFS
Director,
by Administrative
Administrative
Services (AS)
Services
Director
1.5 Route of approved
RFS to End-user
Staff,
and AVR 30 minutes
GSD-EMS
personnel
concerned
Total Number of Days 0.31 Working Day

DOE
DOE2020
DOE 2021Citizen's
2021 Citizen's
Citizen'sCharter
Charter
Charter 501469510
Request for Additional Janitorial Services

Office or Division: General Services Division (GSD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Supply and Property Management Division
1. Request for Janitorial Request Form
(SPMD)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submit duly 1.1 Receive Request for
accomplished Request Janitorial Service
for Janitorial Service Form from
Form concerned Bureau
/Service / Office
None
1.2 Record and verify
additional janitorial
services from
requesting office.

1.3 If no available
janitorial personnel,
inform the Staff,
requesting Bureau / General
Service / Office. Services
1.4 Endorse the Division
janitorial service 30 minutes
request to
Supervising
Administrative Office
(SAO) for approval.
1.5 If approved, inform
the Janitorial
Supervisor to deploy
additional janitorial
personnel to
requesting operating
unit (Bureaus /
Services / Offices)

DOE
DOE 2021
DOE2020 Citizen's
2021Citizen's
Citizen's Charter
Charter
Charter 502470511
1.6 Monitor the
implementation until
completed and
record in the
logbook and
safekeep the
approved request
janitorial request
form
Total Number of Days 30 minutes

DOE 2021 Citizen's Charter 503


DOE 2021 Citizen's Charter 512
DOE 2020 Citizen's Charter 471
Transportation and Logistics

Office or Division: General Services Division (GSD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly accomplished Trip Ticket Supply and Property Management Division
(SPMD)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submit duly 1.1 Receive Trip
accomplished Trip Ticket from
Ticket requesting
Bureaus/Services/
Offices Staff,
1.2 Assign service General
vehicle and driver None
Services
then endorse the Division
Trip Ticket to GSD
Chief, likewise
inform the driver
of the trip
1.2.1
Trips within Metro 1 Working Days
Manila shall be
Chief,
endorsed by the
GSD
GSD Chief and
endorsed by the
AS Director
1.2.2
Trips outside
Metro Manila shall
be recommended Director,
by the AS Director Administrative
and approved by Services
the corresponding
Undersecretary

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 504 513
DOE 2020 Citizen's Charter 472
2. Endorse approve Trip 2.1 Log the approved
Ticket to Motorpool Trip Ticket and
guard-on-duty return to the end- Supv.
30 minutes
user Undersecretary
(Bureaus/Services/
Offices)
Total Number of Days 1.19 Working Day

DOE 2021 Citizen's Charter 514


DOE 2021
DOE 2020 Citizen's
Citizen's Charter
Charter 505
473
Engineering Maintenance (Plumbing, Electrical, Civil Works,
Carpentry, Aircon Maintenance)

Office or Division: General Services Division (GSD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Supply and Property Management Division
1. Request for Janitorial Request Form
(SPMD)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Prepare and submit 1.1 Receive and
duly accomplished Numbering of duly
Request for Services accomplished RFS 30 minutes
(RFS) to GSD from End-User

None
1.2 Validation of RFS
and prepare
Request for Pre- 1 Working Day
Repair Inspection
Staff,
1.3 Canvass of spare General
parts, materials Services
and/or 2 Working Days Division-EMS
repair/maintenanc
e services needed
1.4 Route to Supply
and Property
Management
Division (SPMD) 30 minutes
for Inspection of
Pre-repair
activities.
1.5 GSD Chief affix
initial signature on Chief,
1 hour
the approval of GSD
RFS

DOE 2021 Citizen's Charter 515


DOE 2021Citizen's
DOE 2020 Citizen'sCharter
Charter 506474
1.6 Allocation of
Budget for Repair
Staff,
and Maintenance
GSD-EMS
activities by
Budget Division
1.7 Approval of RFS
Director,
by Administrative
Administrative
Services (AS)
Services
Director
1.8 Route of approved
RFS to End-user
for preparation of
Staff,
Petty Cash 30 minutes
GSD-EMS
Voucher (PCV) for
amount P15k and
below
Total Number of Days 3.31 Working Days

DOE 2021 Citizen's Charter 516

DOE 2021 Citizen's Charter 507


DOE 2020 Citizen's Charter 475
FINANCIAL SERVICES

(FS)

DOE 2021 Citizen's Charter 517


DOE 2021 Citizen's Charter 508
SUMMARY
Financial Services (FS)
TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
1. Remittance of Government Share
0.5 Working Day Simple
on Energy Resources Production
INTERNAL SERVICES
1. Request for Service (RFS) /
0.03 Working Day Simple
Purchase Request (PR)
2. Obligation Request and Status
0.03 Working Day Simple
(ORS)
3. Liquidation of Cash Advance for
Special Projects / Events / Local and
3 Working Days Simple
Foreign Travel (with or without
refund)
4. Processing of Disbursement
Voucher (DV) Related to Local and
4 Working Days Simple
Foreign Travels (Cash Advance and
Reimbursement)
5. Processing of Disbursement
Voucher (DV) Related to Utility and
Communication Expenses, Janitorial
Services, Security Services, 14 Working Days Complex
Salaries,
Supplier/Contractor/Service Provider
and Others

DOE 2021 Citizen's Charter 509


DOE 2021 Citizen's Charter 518
Financial Services
(Conventional Energy Resources Compliance
Division and Renewable Energy Resources
Compliance Division)

External Services

DOE 2021 Citizen's Charter 510

DOE 2021 Citizen's Charter 519


Remittance of Government Share on Energy Resources
Production

Conventional Energy Resources Compliance Division (CERCD) /


Office or Division:
Renewable Energy Resources Compliance Division (RERCD)
Classification: Simple Transaction
Type of Transaction: Government-2-Business
Petroleum Service Contractors (PSC)/ Coal Operating Contract
Who May Avail: Operators (COCO)/Small Scale Coal Mining Permittees
(SSCMP)/Coal Trader (CT)/RE Developers (RE Dev)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Covering Letter
2. Check/Cash/Postal Money Order Provided by the Applicant
3. Report on Government Share
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submit remittance 1.1. Receive/ endorse
of government remittance Chief, Technical
share on energy Audit Specialist,
resources CERCD / RERCD
production
1.2 Review
remittance of Senior Technical
PSC / COCO / Audit Specialist/
SSCMP / CT / 0.5 Working Technical Audit
RE Developers Day Specialist II,
and prepare CERCD / RERCD
order of payment
1.3. Review the order
of payment, initial Chief, Technical
and endorse to Audit Specialist,
Director, CERCD / RERCD
Financial Service
1.4. Sign the order of Director,
payment Financial Service
1.5. Remit to the Technical Audit
Treasury Division CERCD / RERCD
1.6. Issue Official Cashier,
Receipt Treasury Division

DOE 2021 Citizen's Charter 511


DOE 2021 Citizen's Charter 520
1.7 Fiscal Clerk
II/Staff
Fiscal Clerk,
photocopy/
CERCD / RERCD
endorse Official
Receipt
2. Receive Official Representative,
Receipt PSC/COC/SSCM
P/ CT / RE Dev
Total Number of Days 0.5 Working Day

DOE 2021 Citizen's Charter 512


DOE 2021 Citizen's Charter 521
Financial Services

Internal Services

DOE 2021 Citizen's Charter 513

DOE 2021 Citizen's Charter 522


Request for Service (RFS) / Purchase Request (PR)

Office or Division: Budget Division (BD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: All DOE Offices
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Approved Activity Concerned Employee
2. Department of Budget Management approved
Budget Department
Capital Outlay
3. Quotations
Concerned Employee
4. Distribution List (if applicable)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Prepare Request For
Services / Purchase
Request based on
programmed activities
and or approved
Requesting
appropriations
Employee
2. Submit approved and
numbered RFS / PR to
BD together with its
supporting documents
2.1 Receive RFS/PR
and review as to Staff,
completeness of None Budget Division
documents
2.2 Evaluate
request/check if
it’s included in
Budget Officer,
the programmed
BD
activities of the
unit and or DBM
approved CO
2.3 Evaluate cost
estimates based Supv. Budget
on quotations Officer / Chief,
submitted and or BD
fair market study

DOE 2021 Citizen's Charter 514


DOE 2021 Citizen's Charter 523
2.4 Approve funding
Chief,
allocation for
BD
RFS/PR
Total Number of Days 0.03 Working Day

DOE 2021 Citizen's Charter 515

DOE 2021 Citizen's Charter 524


Obligation Request and Status (ORS)

Office or Division: Budget Division (BD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: All DOE Employees
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
(as applicable)
1. Approved Travel Order / Authority
2. Approved Itinerary
3. Approved Training Order
4. Receipts of Transportation Expenses Related
to Travel
5. Approved Contract / Purchase Order, Provided by the Employee
Appointment, etc.
6. Statement of Account / Billings
7. Attendance Sheet
8. Payroll
9. Authorization for payment
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Prepare Obligation
Request and Status
and its supporting Requesting
documents and Employee
approve ORS (Box A)
and submit to BD
1.1 Receive ORS and
review as to
None
completeness of
documents
Budget Officer,
1.2 Process as to
Budget Division
availability of
allotment
1.3 Code ORS and
record to individual
ledgers

DOE 2021 Citizen's Charter 516

DOE 2021 Citizen's Charter 525


1.4 Assign ORS
number and
encodes in
Registry of
Appropriation,
Allotment,
Obligation and
Disbursement 15 Minutes
(RAAOD) for
Personnel
Services /
Maintenance and
Other Operating
Expenditures /
Capital Outlay
1.5 Encode ORS to
Payment None
Monitoring System
1.6 Review as to
Supv. Budget
correctness of
Officer,
purpose and
BD
availability of funds
1.7 Approve / certify
ORS as to
availability of
Chief,
Allotment and
BD
Obligated as to
purpose indicated
(Box B)
1.8 Record ORS in the
logbook and Budget Officer,
submit to BD
accounting
Total Number of Days 0.03 Working Day

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Liquidation of Cash Advance for Special Projects / Events /
Local and Foreign Travel (with or without refund)
Office or Division: Accounting Division
Classification: Simple Transaction
Type of Transaction: Government to Government
Who May Avail: All DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Project Expenses
1.1 Copy of Obligation and Request Status Budget Division (BD) /Special Disbursing
(ORS) to ascertain budget limitation of Officer
expenses
1.2 Office Order signed by the Head of the
Agency or authorized official designating
a specific employee as Special Special Disbursing Officer
Disbursing Officer (SDO) for a specific
fund
1.3 Bureau of Treasury issued Fidelity Bond
covering cash accountability of the Bureau of Treasury
designated employee as SDO
1.4 For cash advance/revolving for field
project expenses, detailed listing of types
and estimated amount of expenses
envisioned to be paid out of the fund as
well as approval of the activity/event by
the Head of the Agency
1.5 Instructions on fund-handling prepared in
coordination with Accounting Division Special Disbursing Officer
and signed by Agency Heads or
authorized official. Instruction shall
include enumeration of type od expenses
authorized to be paid out of fund.
1.6 Detailed list of expenses
1.7 Report of Disbursement
1.8 Official Receipts and supporting
documents of various expenses incurred
2. Local Travel Expenses
2.1 Duly Approved Travel Order
2.2 Authority to Travel signed by concerned Concerned employee
USEC

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2.3 Actual Itinerary of Travel duly approved
by authorized officials
2.4 Certificate of Travel Completed
2.5 Certificate of Appearance / Attendance
2.6 Plane / Bus / Boat Tickets / Boarding Concerned employee /Airline/Bus/Ferry
Passes / Terminal Fees Company

2.7 Official Receipts for hotel


accommodations together with hotel Concerned employee / Hotel
Statements of Accounts and other
related travel expenses claimed
2.8 For hotel expenses incurred, a
certification of expenses duly signed by
the Head of the Agency or authorized
official, in excess of the allotted hotel,
but not beyond the allowed amount as
per Executive Order (EO) No. 77
2.9 For land transportation expenses claimed,
a certification that no government vehicle Concerned employee
has been used, duly noted by the
Division Chief
2.10 For taxi fare claimed, justification for the
use of taxi rather than ordinary mode of
transportation duly noted by Division
Chief and proof of payment or
Reimbursement Expense Receipt (RER)
for each fare in excess of P75.00
2.11 For chartered trips or special hires of
Public Utility and garage car, launches,
motorboats, extraordinary means of
transportation:
2.11.1 Justification for use duly noted
Division Chief Concerned employee
2.11.2 Proof of Payment or RER for
each fare in excess of Php 75.00
2.11.3 Certification from local official
regarding the prevailing charter Concerned employee / Local official
rates of the place visited
2.12 For field guide cost, justification for
services of field guides duly noted by Concerned employee
Division Chief
2.13 For gasoline expenses incurred:

2.13.1Official Receipt Concerned employee


2.13.2 Copy of duly accomplished Concerned employee / General Services
Vehicle Trip Ticket Division

2.13.3 Copy of duly accomplished Fuel Concerned employee / GSD


Consumption Report properly

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noted by General Services
Division (GSD)
2.14 If cash advance was granted, copy of Concerned employee
previously approved itinerary of travel
2.15 Liquidation Report

3. Foreign Travel
3.1 Duly signed Travel Authority from the
Office of the President or Authorized
official
3.2 Actual itinerary of travel duly approved by Concerned employee
authorized officials
3.3 Certificate of Travel Completed
3.4 Certificate of Appearance/Attendance
Concerned employee /Airline /Bus /Ferry
3.5 Plane tickets, boarding pass Company
3.6 Official Receipts/bills for non-
commutable, in case entitled to travel
allowance or for expenses claimed on
actual basis Concerned employee
3.7 Narrative Report
3.8 If granted cash advance, copy of
previously approved itinerary of travel
3.9 Liquidation Report
4. Representation, Conference and Meeting
Expenses
4.1 Official Receipt, Cash Invoice/Statement
of Account
4.2 List of Attendees/guest
4.3 Purpose of the expense
4.4 Authority to incur expenses duly
approved by authorized official
4.4.1 Canvass documents, if applicable Concerned Employee
4.4.2 Abstract of quotation from at least
three
establishments/concessionaires
4.5 Quotations from at least three (3)
establishments/concessionaires
4.6 Copy of contract, if applicable
5. Reproduction Expenses:
5.1 Official Receipt/Invoice/ Bill
5.2 Accomplished reproduction slip showing
subject and official nature of Service Provider / GSD
reproduction, duly approved by
authorized official

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6. Purchase of spare parts, materials and
supplies:
6.1 Official Receipt/ cash invoice Service Provider / GSD

6.2 Certificate of Emergency Purchase Concerned Employee


6.2.1 Certification from the Agency head
or his duly authorized
representative as to the necessity
and justification for the emergency
purchase. That the supplies are to Concerned Employee
be used in connection with the
project or activity which cannot be
delayed without causing detriment
to the public
6.4 Original Requisition slip
6.5 Approve alternative mode of procurement Concerned Employee
6.6 Canvass documents
6.6.1 Abstract of quotation from at least
three suppliers
6.6.2 Quotations from at least three (3)
suppliers
6.6.3 If supplier is exclusive distributor
6.6.3.1 Certificate of exclusive
distributorship
6.6.3.2 Certificate that no suitable
substitutes are available
6.7 Inspection and Acceptance Report (IAR)
6.8 For spare parts purchased and used in Concerned Employee
repair and maintenance, report of waste
materials
7. For emergency repair and maintenance:
7.1 Official Receipt/Cash invoice
7.2 Original Invoice
7.3 Certificate of Emergency signed by
Agency Head or authorized official
7.4 Certification from the property officer
saying that the equipment belongs to or
is used by and under the responsibility of
the agency concerned, that the repair is Concerned Employee
necessary, and that the damage (if any)
is through fair, wear, and tear in the
government service and not due to the
fault or negligence of any employee
7.5 Acceptance of work done
7.6 Report of Waste Materials if the repair
involved replacement of materials

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7.7 Warranty of the repair done by the
contractor, if applicable, or for major
repair
FEES PERSON
PROCESSING
CLIENT STEPS AGENCY ACTIONS TO BE RESPONSIBLE
TIME
PAID
1. Prepare and submit
Liquidation Report of Concerned
Disbursements and Employee
Liquidation reports with
supporting documents
1.1 Receive and Clerk /
process Concerned
liquidation report Accounting Staff

1.2 Review / process Accountant III /


liquidation papers Supv.,
/ informs the Accountant,
concerned Special
employee to pay Assignment
refund. If any Section (SAS),
Accounting
Division (AD)

1.3 If there is a None


Concerned
refund, will
Accounting Staff/
prepare order of 1 – 3 Working Chief,
payment before Days AD
paying at the
cashier / submit Concerned
receipt of Employee
payment to AD
1.4 If there is no
refund, certify as
to correctness Chief, AD
and
completeness of
liquidation report
1.5 Book liquidation / Accountant III,
submit the same Supervising
to COA Accountant

Total Number of Days 3 Working Days

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Processing of Disbursement Voucher (DV) Related to Local
and Foreign Travels (Cash Advance and Reimbursement)

Office or Division: Accounting Division (AD)


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: All DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Local Travel
1.1 Prior to Departure
1.1.1 Copy of Obligation and Request
Budget Division / Concerned Employee
Status (ORS)
1.1.2 Authority to Travel signed by
concerned USEC
1.1.3 Approved Travel Order, duly Concerned employee
numbered
1.1.4 Itinerary of Travel duly approved by:
1.1.4.1 The Agency Head or his
duly authorized
representative, for travels
below 30 days
1.1.4.2 The Agency Head for
travels of more than 30
days but not exceeding 3
months
1.1.4.3 The President for travels
exceeding 3 months
1.1.5 Certification from the Accountant that
the concerned employee has no
Accounting Division
outstanding cash advance and
accounted for in the book
1.2 Upon Completion of Travel:
1.2.1 Duly Approved Travel Order
1.2.2 Authority to Travel signed by
concerned USEC
1.2.3 Actual Itinerary of Travel duly
Concerned employee
approved by authorized officials
1.2.4 Certificate of Travel Completed
1.2.5 Certificate of Appearance /
Attendance

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1.2.6 Plane / Bus / Boat Tickets / Boarding Concerned employee /Airline / Bus / Ferry
Passes / Terminal Fees Company
1.2.7 Official Receipts for hotel
accommodations together with hotel
Concerned employee / Hotel
Statements of Accounts and other
related travel expenses claimed
1.2.8 For hotel expenses incurred, a
certification of expenses duly signed
by the Head of the Agency or
authorized official, in excess of the
allotted hotel, but not beyond the
allowed amount as per Executive
Order (EO) No. 77
1.2.9 For land transportation expenses
claimed, a certification that no
Concerned employee
government vehicle has been used,
duly noted by the Division Chief
1.2.10 For taxi fare claimed, justification for
the use of taxi rather than ordinary
mode of transportation duly noted by
Division Chief and proof of payment
or Reimbursement Expense Receipt
(RER) for each fare in excess of
P75.00
1.2.11 For chartered trips or special hires of
Public Utility and garage car,
launches, motorboats, extraordinary
means of transportation:
1.2.11.1 Justification for use duly
noted Division Chief
1.2.11.2 Proof of Payment or RER Concerned employee
for each fare in excess of
Php 75.00
1.2.11.3 Certification from local official
regarding the prevailing
Concerned employee / Local official
charter rates of the place
visited
1.2.12 For field guide cost, justification for
services of field guides duly noted Concerned employee
by Division Chief
1.2.13 For gasoline expenses incurred:
1.2.13.1 Official Receipt Concerned employee
1.2.13.2 Copy of duly accomplished Concerned employee / General Services
Vehicle Trip Ticket Division
1.2.13.3 Copy of duly accomplished
Fuel Consumption Report
Concerned employee / GSD
properly noted by General
Services Division (GSD)

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1.2.14 If cash advance was granted, copy
of previously approved itinerary of Concerned employee
travel
1 Foreign Travel
2.1 Prior to Departure
2.1.1 Copy of ORS Budget Division / Concerned Employee
2.1.2 Duly signed Travel Authority from
the Office of the President or
Authorized official
2.1.3 For clothing allowance claimed,
Certification that no such expenses
were claimed within the last 24
months Concerned employee
2.1.4 Itinerary of travel duly approved by
authorized official

2.1.5 Certification from the Accountant


that the concerned employee has
no outstanding cash advance
2.1.6 Letter of Invitation Concerned employee / Host Country
1.2 Upon Completion of Travel:

2.2.1 Duly signed Travel Authority from


the Office of the President or Authorized
official

2.2.2 Actual itinerary of travel duly


approved by authorized officials Concerned employee

2.2.3 Certificate of Travel Completed


2.2.4 Certificate of
Appearance/Attendance

Concerned employee / Airline / Bus / Ferry


2.2.5 Plane tickets, boarding pass
Company
2.2.6 Official Receipts/bills for non-
commutable, in case entitled to
travel allowance or for expenses
claimed on actual basis
Concerned employee
2.2.7 Narrative Report
2.2.8 If granted cash advance, copy of
previously approved itinerary of
travel

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FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Prepare and submit the
duly accomplished DV
with approved
Requesting unit /
Obligation Request
None Concerned
and Status (ORS) and
Employee
complete supporting
documents to
Accounting Division.
1.1 Receive and
make initial
Accountant III,
review as to
AD
correctness of
the amount
1.2 Endorse DV,
ORS and its
Accounting Staff
supporting
/ Clerk,
documents to
AD
Budget Division
(BD)
1.3 Certify ORS as to
availability of
Chief,
appropriations
BD
and fund
obligation (box B)
1.4 Receive DV and Accounting Staff /
certified ORS Clerk,
from BD AD
1.5 Review/evaluate/ None 3 working days
process DV as to
the completeness
of its required
documents

Note:
Accountant III /
-If incomplete,
Supervising
return DV and
Accountant,
ask employee
AD
concerned to
comply with the
requirements

-If complete,
evaluate and
process DV
1.6 Indicate and
record the DV Data Encoder III
date, number,

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particulars and
amount in
individual index
of payment
1.7 Certify DV (Box
C) of as to
availability of
cash, Chief,
completeness of AD
documents and if
amount claimed
proper
1.8 Release the
certified DVs
together with its
Accounting Staff /
complete
Clerk,
supporting
AD
documents to the
Approving
Authority
2. Receive DV and its None Requesting unit /
supporting documents Concerned
from AD Employee
2.1 Approve DV (box None Head of agency/
D) as to approval director /
of payment authorized
representative
3. Submit approved DV None Requesting unit /
and its supporting Concerned
documents to AD Employee
3.1 Receive
submitted Accounting Staff /
documents and None 1 working day Clerk,
prepare LDDAP AD
and EMDS
3.2 Review and sign
in Box I “Certified
Correct” portion Chief /
of LDDAP-ADA / Administrative
EMDS and Staff,
forward to the AD
authorized
approving officer
Total Number of Days 4 Working Days

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Processing of Disbursement Voucher (DV) Related to Utility
and Communication Expenses, Janitorial Services, Security
Services, Salaries, Supplier/Contractor/Service Provider and
Others

Office or Division: Accounting Division (AD)


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: All DOE Employees
CHECKLIST OF REQUIREMENTS* WHERE TO SECURE
*Based on Commission on Audit (COA) Circular 2012-001 dated June 14, 2012 Revised Guidelines and
Documentary Requirements for Common Government Transactions. Other documentary requirements may
be required for special transactions.
1. Utilities Expense (Water, Electricity, and
Communication/Telephone Expenses)
1.1 Copy of Obligation and Request Status
Budget Division (BD)/ Concerned Employee
(ORS)
Concerned Employee / General Service
1.2 Billing Statement / Statement of Account
Division (GSD)
2. Janitorial / Security and other Service
Provider
2.1 Copy of ORS BD / Concerned Employee
2.2 Duly signed and notarized Contract with
GSD /AD
Certificate of Availability of Funds
2.3 Billing Statement/Statement of Account Janitorial Service Provider
2.4 Duly Approved Daily Time Record Janitorial Service Provider / GSD
2.5 Certification of Service Rendered GSD
2.6 Duly approved attendance sheet with total
no. of hours/days worked by Individual Janitorial Service Provider / GSD
janitors
2.7 BAC Documents Procurement Management Division (PMD)
3. Salaries
3.1 First Salary
3.1.1 Copy of ORS BD / Concerned Employee
3.1.2 Certified true copy of duly approved Human Resources Management Division
appointment (HRMD)
3.1.3 Assignment order, if applicable HRMD
3.1.4 Certified true copy of Oath of Office HRMD / Concerned Employee
3.1.5 Certificate of Assumption Concerned Employee

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3.1.6 Statement of Assets, Liabilities and net
Concerned Employee
Worth
3.1.7 Approved DTR Concerned Employee
3.1.8 Bureau of Internal Revenue (BIR)
withholding certificates (Forms 1902 and Concerned Employee
2305)
3.1.9 Payroll information on New Employee Concerned Employee
3.2 Salary of individuals hired as Job order
3.2.1 Copy of ORS BD / Concerned Employee
3.2.2 Contract duly signed, notarized with
HRMD / AD
certificate of availability of funds
3.2.3 Accomplishment Report Concerned Employee
3.2.4 Approved Daily Time Record Concerned Employee
4. Cash Advance Revolving Fund for Field
Project Expenses, Setting Up of Special -
Purpose Petty Cash/Impress Fund
4.1 Copy of ORS BD / SDO
4.2 Office Order signed by the Head of the
Agency or authorized official designating a
SDO
specific employee as Special Disbursing
Officer (SDO) for a specific fund
4.3 Bureau of Treasury (BTR) issued Fidelity
Bond covering cash accountability of the BTR
designated employee as SDO
4.4 For cash advance/revolving for field project
expenses, detailed listing of types and
estimated amount of expenses envisioned
SDO
to be paid out of the fund as well as
approval of the activity/event by the Head of
the Agency
4.5 Instructions on fund-handling prepared in
coordination with Accounting Division and
signed by Agency Heads or authorized
SDO
official. Instruction shall include
enumeration of type od expenses
authorized to be paid out of fund.
5. Job Order for Repair and Maintenance
5.1 Copy of ORS BD / Concerned Employee
5.2 Duly signed Purchase Order
Concerned Employee
5.3 Pre-repair Evaluation/Inspection Report
5.4 Approved Job Order Request
5.5 BAC Resolution PMD
5.6 Warranty Certificate, if applicable Service Provider
6. Discretionary/ Representation/ conference/
entertainment and meeting expense
6.1 Copy of ORS BD / Concerned Employee
6.2 Official Receipt, Cash Invoice/Statement of
Account
Concerned Employee
6.3 List of Attendees/guest
6.4 Purpose of the expense

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6.5 Authority to incur expenses duly approved
by authorized official
6.6 Approve alternative mode of procurement, if
applicable
6.7 Certificate of expense by the official
concerned (for discretionary)
7. Gasoline/ Fuel/ Oil/ Lubricants
7.1 Copy of ORS BD / Concerned Employee
7.2 Billing Statement/ Statement of Account
7.3 Vehicle Trip Ticket Concerned Employee
7.4 Requisition & Issue Slip
7.5 Consultancy Service, if applicable
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Prepare and submit the
duly accomplished DV
with approved
Requesting unit /
Obligation Request
None Concerned
and Status (ORS) and
Employee
complete supporting
documents to
Accounting Division.
1.1 Receive and make
initial review as to Accountant III,
correctness of the AD
amount
1.2 Endorse DV, ORS
and its supporting Accounting Staff
documents to / Clerk,
Budget Division AD
(BD)
1.3 Certify ORS as to
availability of
Chief,
appropriations and
BD
fund obligation
(box B) None
1.4 Receive DV and 7 Working Days Accounting Staff /
certified ORS from Clerk,
BD AD
1.5 Review/evaluate/
process DV as to
the completeness
of its required Accountant III /
documents Supervising
Accountant,
Note: AD
-If incomplete,
return DV and ask
employee

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Charter 530 539
concerned to
comply with the
requirements

-If complete,
evaluate and
process DV
1.6 Compute for
applicable taxes, if Accountant III
any
1.7 Prepare Certificate
of Taxes Withheld
(BIR Form Accountant III
2306/2307), if
applicable
1.8 Indicate and
record the DV
date, number,
particulars and Data Encoder III
amount in
individual index of
payment
1.9 Certify DV (Box C)
of as to availability
of cash,
Chief,
completeness of
AD
documents and if
amount claimed
proper
1.10
Release the
certified DVs
together with its Accounting Staff /
complete Clerk,
supporting AD
documents to the
Approving
Authority
2. Receive DV and its None Requesting unit /
supporting documents Concerned
from AD Employee
2.1 Approve DV (box None Head of agency/
D) as to approval director /
of payment authorized
representative
3. Submit approved DV None Requesting unit /
and its supporting Concerned
documents to AD Employee
3.1 Receive submitted
documents and

DOE 2021
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Citizen's Charter
Charter 531 540
check if the 7 Working Days Administrative
creditors/payees (Complex Aide VI / Clerk,
have a current or Transaction) AD
savings account
(CA/SA) with
authorized MDS-
GSB.

-If with existing


account, prepare None
EMDS

-If none, issue a


Letter of
Introduction (LOI)
for the opening of
account and
prepare LDDAP
when
accomplished.

-Once, creditors
are included in the
LDDAP, request
for a provisional
receipt, subject to
replacement of OR
immediately after
actual receipt of
payment
3.2 Review and sign in
Box I “Certified
Chief /
Correct” portion of
Administrative
LDDAP-ADA /
Staff,
EMDS and forward
AD
to the authorized
approving officer
Total Number of Days 14 Working Days

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LEGAL SERVICES

(LS)

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DOE 2021 Citizen's Charter 542
SUMMARY
Legal Services (LS)
TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
1. Issuance of Endorsement to DOJ for
10 Calendar Days Complex
Non-Immigrant Visa Application
2. Issuance of the Final Offer Letter to the
20 Working Days Highly Technical
Landowner(s) for Expropriation
3. Endorsement to the Office of the
Solicitor General (OSG) for 20 Working Days Highly Technical
Expropriation
INTERNAL SERVICE
4. Certificate of Clearance of No Pending
1 Working Day Simple
Case (For DOE Employees)

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DOE 2021 Citizen's Charter 543
Legal Services

External Services

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DOE 2021 Citizen's Charter 544
Issuance of Endorsement to DOJ for Non-Immigrant Visa
Application
Office or Division: Legal Services (LS)
Classification: Complex
Type of Transaction: Government to Government
Who May Avail: Companies in the Upstream Energy Sector
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request
2. Copy of Valid Passport
3. Certificate of Employment
4. If employed by a company engaged by a Provided by the Applicant
subcontractor, endorsement from Service
Contractor or Service Contractor to apply on
his / her behalf
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Transmittal of 1.1 Receives the
Application to Application and
Records referral thereof to None
Management the Office of the Records Officer,
1 Calendar
Division (RMD) Director, Energy RMD
Day
Resource
Development
Bureau (ERDB)
1.2 Director forwards
application to
Director,
concerned 1 Calendar
ERDB
Division (PRDD, Day
CNMD)
1.3 Staff conducts
Technical
Evaluation,
Assigned staff of
conducts
2 Calendar concerned
technical
Days division, ERDB
evaluation and
prepares the
recommendation.
1.4 Approves and
signs the
technical
1 Calendar Director,
evaluation and
Day ERDB
forwards to the
concerned LS
Division.
1.5 Prepares the Concerned LS
Certificate of Division

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Endorsement 2 Calendar
(COE), Days
endorsement to
LS-OD for
approval
1.6 Approves and
Signs the COE;
forwards
Director,
approved COE to 2 Calendar
LS
Records Days
Management
Division
1.7 Dry Seal and
1 Calendar Records Officer,
Releases COE to
Day RMD
applicant
Total Number of Days 10 Calendar Days

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Issuance of the Final Offer Letter to the Landowner(s) for
Expropriation
This applies to all requests for issuance of final letter offer(s).

Office or Division: Renewable Energy Legal Services Division (RELSD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: RE Service/Operating Contract Holder(s)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Initial offer letter from the RE Developer to the
landowner which was rejected by the latter
2. Land Due Diligence Study
3. Property Appraisal Government Financial Institution with
adequate experience in property appraisal or
an independent property appraiser accredited
by the Bangko Sentral ng Pilipinas
4. Supporting documents which may include but
are not limited to:
 Names of the property owners;
 Lot numbers;
 Certificates of Title (OCT, TCT, CLOA)
 Tax Declaration numbers;
 Land technical description;
 Current market and zonal valuation of
properties in the area where the affected
properties are situated; and
 Any other documents that may
substantiate the Developer’s request for
expropriation
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Request addressed to 1.1 Transmittal of the
Records Officer,
the DOE for request to the
Records
assistance to initiate Legal Services
Management
expropriation
Division
proceedings
1.2 Endorsement to Director,
RELSD 1 Working Day
Legal Services
1.3 Checking for None Concerned
completeness of Personnel,
documents Renewable

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DOE 2021 Citizen's Charter 538
submitted based Energy Legal
on the checklist Services
1.4 Referral of the Division
request to the
DOE Right-of-Way 1 Working Day
Task Force (ROW-
TF)
1.5 Evaluation and
7 Working
deliberation of the ROW-TF
Days
request
1.6 Transmittal of the
ROW-TF decision 1 Working Day ROW-TF
to LS
1.7 Preparation of the Concerned
4 Working
final offer letter(s) Personnel,
Days
RELSD
1.8 Endorsement to
the Assistant
1 Working Director,
Secretary
Days Legal Services
Supervising Legal
Services
1.9 Approval and
4 Working Assistant
signing of the final
Days Secretary
offer letter(s)
2. Receipt of final offer 2.1 Delivery of the final Concerned
letters(s) offer letter(s) 1 Working Day Personnel,
RELSD
Total Number of Days 20 Working Days

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Endorsement to the Office of the Solicitor General (OSG) for
Expropriation
This applies to all endorsement letters to the Office of the Solicitor General (OSG)
for expropriation.

Office or Division: Renewable Energy Legal Services Division (RELSD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Renewable Energy (RE) Developer
Who May Avail: RE Service/Operating Contract Holder(s)
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Rejected Final Offer Letter
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Informs the Legal 1.1 Transmittal of the
Records Officer,
Services of the rejected Final
Records
landowner’s Offer Letter to the
Management
rejection of the Legal Services
Division
offer
1.2 Endorsement to Director,
1 Working Day
RELSD Legal Services
1.3 Checking for
completeness of
documents Concerned
submitted based Personnel,
on the checklist Renewable
1.4 Referral of the Energy Legal
matter to the Services
DOE Right-of- 1 Working Day Division
Way Task Force
(ROW-TF) None
1.5 Evaluation and
deliberation of 7 Working Days ROW-TF
the request
1.6 Transmittal of the
ROW-TF 1 Working Day ROW-TF
decision to LS
1.7 Preparation of the
Concerned
endorsement
4 Working Days Personnel,
letter to the OSG
RELSD
for expropriation
1.8 Endorsement to Director,
1 Working Day
the Assistant Legal Services

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DOE 2021 Citizen's Charter 540
Secretary
Supervising
Legal Services
1.9 Approval and
signing of the Supv. Assistant
4 Working Days
endorsement Secretary
letter
1.10 Delivery of the Concerned
endorsement 1 Working Day Personnel,
letter to the OSG RELSD
Total Number of Days 20 Working Days

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Legal Services

Internal Services

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DOE 2021 Citizen's Charter 551
Certificate of Clearance of No Pending Case (For DOE Employees)
Walk-In transaction only.

Office or Division: General Legal Services Division (GLSD)

Classification: Simple Transaction

Type of Transaction: Government-2-Governement


Who may avail: DOE Employees and Officials
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Travel Order Proper Authority


FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Submission of 1.1. Issuance of
Assigned Staff,
Travel Authority Certificate of No
GLSD
Pending Case
1.2. Signature None 1 Working Day Division Chief,
GLSD
1.3 Releasing and Assigned Staff,
Recording GLSD
Total Number of Days 1 Working Day

DOE 2021 Citizen's Charter 543 552


CONSUMER WELFARE AND PROMOTION OFFICE

(CWPO)

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 544553
SUMMARY
Consumer Welfare Promotion Office (CWPO)

TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICE

1. Complaints Handling Process 20 Working Days Highly Technical

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Consumer Welfare Promotion Office

External Services

DOEDOE
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555
Complaints Handling Process
This applies to all transactions done through Walk-In, Voice Call, SMS, E-mail,
Post-Mail and Referral.

Office or Division: Consumer Welfare and Promotion Office (CWPO)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Citizen
Individuals who are availing energy services and consuming
Who May Avail:
energy products
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Filled-out complaint form (for walk-in
Consumer Welfare Promotion Office (CWPO)
complainants)
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Lodging of 1.1 Receive complaints Admin Aide /
complaints Assigned CWPO
0.5 Working staff
1.2 Evaluate Day Division Chief /
Assigned CWPO
staff
1.3 Take Action /
Admin Aide /
Endorse to other 19 Working
None Assigned CWPO
DOE unit/attached Days
staff
agency/stakeholder
1.4 Approve the Division Chief,
Resolution CWPO
2. Client 2.1 Release and Record
concurrence with the transaction 0.5 Working day Admin Aide /
the resolution (for Assigned CWPO
walk-in staff
complainants)
Total Number of Days 20 Working Days

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INVESTMENT PROMOTION OFFICE

(IPO)

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SUMMARY
Investment Promotion Office (IPO)
TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
1. Provision of Investor Assistance and
Support (Information Request Through
E-mail In lieu of Walk-in Information
Request) Simple
a. If the info is available at IPO 2 Working Hours
b. If the info is not available at IPO
3 Working Hours
2. Provision of Investor Assistance and
Support (Request for Virtual Meeting
6 Working Hours Simple
Through IPO)

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DOE 2021 Citizen's Charter 549
Provision of Investor Assistance and Support (Information
Request Through E-mail In lieu of Walk-in Information Request)
Office or Division: Investment Promotion Office (IPO)
Classification: Simple Transaction
Government-2-Citizen / Government-2-Business / Government-2-
Type of Transaction:
Government
Who May Avail: Individuals / entities who seek investment assistance
FEES
AGENCY PROCESSING PERSON
CLIENT STEPS TO BE
ACTIONS TIME RESPONSIBLE
PAID
1. Investor requests for 1.1 IPO Staff
information via e-mail records the
N/A
transaction in
the IASR
System
1.1.1
If the
information is
available at the
IPO, and the
IPO Chief
responds to the
e-mail, IPO
Chief / Staff
sends the
information via
Chief / Staff,
e-mail with the
IPO
link to the DOE-
IPO Investor
and Assistance
and Support
Request
Feedback Form
1.1.1.1
If the
information is
available at the
IPO, and the
IPO Staff
responds to the
e-mail, IPO
Staff

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consolidates
and packages
the information
for the approval
of the IPO Chief
1.1.2
If the info is not
available at
IPO, IPO Chief /
Staff requests
for the info from
concerned
unit/s
1.1.3
Concerned
unit/s prepares Concerned Unit/s
and transmits
the info to IPO
1.1.3.1
If the IPO Chief
responds to the
email, IPO
Chief / Staff
sends the
information via Chief / Staff,
e-mail with the IPO
link to the DOE-
IPO Investor
and Assistance
and Support
Request
Feedback Form
1.1.3.2
If the IPO Staff
responds to the
email, IPO Staff
consolidates
and packages
the information
for the approval
of the IPO Chief
1.2 IPO Chief
approves the
Chief,
information to
IPO
be sent to the
investor

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1.3 IPO Chief / Staff
sends the
information via
e-mail with the
link to the DOE- Chief / Staff,
IPO Investor IPO
and Assistance
and Support
Request
Feedback Form
2. Investor submits the 2.1 If the Investor
filled-out feedback form did not submit
the feedback
form, IPO Staff
Investor / IPO
follows-up the
Staff
submission of
the filled-out
feedback form
at most twice
If the info is available at IPO 2 Working Hours
Total Number of Days If the info is not available at
3 Working Hours
IPO

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Provision of Investor Assistance and Support (Request for
Virtual Meeting Through IPO)
Office or Division: Investment Promotion Office (IPO)
Classification: Simple Transaction
Government-2-Citizen / Government-2-Business / Government-
Type of Transaction:
2-Government
Who May Avail: Individuals / entities who seek investment assistance
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Investor requests 1.1 IPO Chief / Staff
meeting through records the
telephone or email / transaction in the
SMS / Viber IASR System
1.2 IPO Staff checks
the availability of
the IPO Chief
with the
investor’s
N/A
preferred
schedule
1.3 IPO Staff finalizes
the schedule and
creates an online
appointment Chief / Staff,
invitation and IPO
sends the
meeting link to
the investor
1.4 IPO Staff ends
the transaction in
the IASR System
1.5 Virtual meeting is
conducted as
scheduled
1.6 IPO Staff
requests for
evaluation from
the investor and
sends the link of

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the DOE-IPO
Investor
Assistance and
Support Request
Feedback Form
Total Number of Days 6 Working Hours

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Charter 554563
PUBLIC AFFAIRS OFFICE

(PAO)

DOE 2021 Citizen's Charter 564


SUMMARY
Public Affairs Office (PAO)

TRANSACTION
PROCESS DURATION
CLASSIFICATION
1. Arrangement of Phone and On-
1 Working Day Simple
Cam Interviews with Media
2. Public Inquiries 3 Working Days Simple
3. Response to Sponsorship /
5 Working Days Simple
Solicitation Letters

4. Secretary’s Messages for Annual


14 Working Days Complex
General Meeting Assemblies

DOE 2021 Citizen's Charter 565


Public Affairs Office

External Services

DOE 2021 Citizen's Charter 566


Arrangement of Phone and On-Cam Interviews with Media
This applies to all interview requests through SMS, call, or Viber to DOE Public
Affairs Office.
Office or Division Public Affairs Office (PAO)
Classification: Simple Transaction
Type of Transaction: Government-2-Business and Government-2-Government
Who May Avail: Media
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Media outfit requests 1.1 Public Affairs
for an interview with Head/Public
DOE officials via Relations
SMS, call, or Viber. Officers (PROs) Public Affairs
0.25 Working
will coordinate Head / Public
Day
and confirm Relations Officers
request with
concerned DOE
officials.
1.1.1
Public Affairs
Confirm the
Head
Request
1.1.1.1
For On cam
interviews,
Public Relation
None
Officers will set-
up interview
area, assist
media and DOE
officials during
the interview, 0.50 Working Public Relations
and perform Day Officers
other activities
as required.

For phone patch


interviews,
Public Relation
Officers will
monitor the
interview and

DOE 2021 Citizen's Charter 567


perform other
activities as
required.
1.1.2
Request not
confirmed.
1.1.1.2
Notify RP and/or 0.25 Working Public Relations
re-schedule Day Officers
interview.
Total Number of Days 1 Working Day

DOE 2021 Citizen's Charter 568


Public Inquiries
This applies to all inquiries from media and stakeholders.

Office or Division Public Affairs Office (PAO)


Classification: Simple Transaction
Type of Transaction: Government-2-Business and Government-2-Government
Who May Avail: Public
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Stakeholders, 1.1 Public Relations
Media, and Officers
Individuals will acknowledge and
send inquiries to endorse
DOE through concerns to
phone call, e- appropriate
mail, or social bureaus. Daily
media (e.g. schedule of Requesting
facebook) answering None 3 days Party/Public
queries received Affairs Office
through the
official DOE
Social media
sites is strictly
observed by the
officers in-
charge.
Total Number of Days 3 Working Days

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Response to Sponsorship / Solicitation Letters
This applies to all sponsorship or solicitation requests from requesting agencies.

Office or Division Public Affairs Office (PAO)


Classification: Simple Transaction
Type of Transaction: Government-2-Business and Government-2-Government
Who May Avail: Government Agencies, Universities, Media, Private Companies
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Requesting 1.1 Public Affairs
agencies (i.e., Officer will receive
universities, media, and acknowledge
Requesting Party
other government letter of
1 Working Day / Public Affairs
agencies, & private sponsorship or
Office
companies) sends solicitation from
their sponsorship or requesting
solicitation letters. agencies.
1.2 PROs will forward
request to the
Public Affairs
Public Affairs Head 2 Working Days
None Head
for response and
signature.
1.3 Signed letter will
be transmitted by
Public Affairs 1 Working Day
Officer to the
requesting agency. Public Relations
1.4 Scanned copy will Officers
be sent via e-mail.
1 Working Day
1.5 Original copy will
be sent via post.
Total Number of Days 5 Working Days

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Secretary’s Video Messages for Annual General Meeting
Assemblies
This applies to all message requests from electric cooperatives, local
government units, and private companies

Office or Division: Public Affairs Office (PAO)


Classification: Complex Transaction
Type of Transaction: Government-2-Business and Government-2-Government
Electric Cooperatives, Local Government Units, and Private
Who May Avail:
Companies
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Requesting Party 1.1 Public Affairs
will send or e-mail Officer will
letter request to receive and
DOE-PAO acknowledge
AGMA letter from Requesting Party
0.50 Working
the requesting / Public Affairs
Day
party (via e-mail Office
or from the Office
of the Secretary
and Office of the
Undersecretary).
1.2 Public Affairs
Head will assign
0.50 Working Public Affairs
a request to a
Day Head
Public Relations
None
Officer.
1.3 Public Relations
Officer will
prepare initial
draft of
Secretary’s
Message.
Public Relations
1.4 Writer will
5 Working Days Officer
transmit initial
draft to Public
Affairs Head for
initial approval.
1.5 Approved initial
draft will be
forwarded to the

DOE 2021 Citizen's Charter 571


Bureau
concerned
vetting.
1.6 Writer to finalize
Public Relations
and format
Officer
message.
1.7 Public Affairs
Head will
approve final Public Affairs
message for Head
transmittal to
OSEC.
1.8 Approved
message from
OSEC will be
transmitted to 7 Working Days
ITMS for printing
of message
1.9 Recording and Public Relations
editing of Video Officer
message
2.0 Final version of
video message
will be
1 Working Day
transmitted to the
requesting party
via e-mail.
Total Number of Days 14 Working Days

DOE 2021 Citizen's Charter 572


LUZON FIELD OFFICE

(LFO)

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Charter 555 573
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SUMMARY
Luzon Field Office (LFO)

TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES

1. Issuance of Certification for Hauler 7 Working Days Complex


2. Issuance of Certificate of Compliance
(COC) for Liquid Fuels Retail Outlet 20 Working Days Highly Technical
(LFROs)
3. Issuance of Certificate of Compliance
20 Working Days Highly Technical
(COC) for Marine Retail Outlet (MROs)
4. Issuance of Certificate of Compliance
(COC) for Technology Solution Retail 20 Working Days Highly Technical
Outlet (TSROs)

5. Issuance of Standards Compliance


20 Working Days Highly Technical
Certificate (SCC) for Dealer

6. Issuance of Standards Compliance


20 Working Days Highly Technical
Certificate (SCC) for Hauler

7. Issuance of Standards Compliance


20 Working Days Highly Technical
Certificate (SCC) for Marketer

8. Issuance of Standards Compliance


20 Working Days Highly Technical
Certificate (SCC) for Refiller

9. Issuance of Standards Compliance


20 Working Days Highly Technical
Certificate (SCC) for Retailer

DOE 2021 Citizen's Charter 556


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Issuance of Certification for Hauler
DOE-OIMB issuance of Certification for Hauler (Retail Outlet-Owned and Retail Outlet-
Supplied Other Forms of Conveyance) pursuant to DC No. 2017-11-0011 or “Revised
Retail Rules”

Office or Division: Oil Industry Management Bureau (OIMB)


Classification: Complex
Type of Transaction: Governement-2-Business
Dealer, operator, owner or proprietor of the Retail Outlet who
owns a tank truck to transport Liquid Fuels for its retailing
Who May Avail:
business, whether by land or via sea-cargo vessel from their
sources directly to their own Retail Outlet
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized
application form complete with the
following information: (1 copy)
1.1.1
Business name, address,
telephone number, fax number
and e-mail address of the
business office;
Provided by Applicant
1.1.2
Location and complete address of
the establishment; and
1.1.3
Name of dealer/retailer or
authorized representative if
partnership/corporation/cooperativ
e
2. Supporting Documents (Certified True
Copies)
2.1 LTO OR/CR of Tank Truck/s LTO
2.2 DOST Calibration Certificate for
DOST
the Tank Truck/s
2.3 Permit to Transport Flammable
Liquid by Tank Truck or BFP
Conveyance Permit
2.4 COC of Retail Outlet/s
Provided by Applicant
2.5 Payment of fee
Notes:
1. Original copy of the above documents
shall be presented to OIMB for
authentication purposes

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DOE 2021 Citizen's Charter 575
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall
be required indicating that the
applicant/person is authorized to
transact with DOE on behalf of the
corporation/company.
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Reviews
application to completeness
Officer of the day,
Luzon Field of documents
Luzon Field
Office against
Office
checklist of
requirement
1.1.1
If complete,
staff issues
order of
payment for
fees (treasury)
and order of
submission
(Records
Management N/A
Division)
1.1.2
If incomplete,
staff returns
documents to
client.
2. Filing of 2.1 Issues order of
application to Oil payment for
Luzon Field fees (treasury)
Office and order of Officer of the day,
submission Luzon Field
(Records Office
Management
Division)

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3. Payment of 3.1 Processes
applicable fees payment and Ack. of
issues Official Notice/
Receipt Engagement
on the DOI –
LFO Collecting
Php 500.00
Officer
Certification
for Hauler -
Php 550.00

4. Submission of 4.1 Official


Receiver,
application to Acceptance of 0.5 Working
Office of the
Office of the application Day
Director Records
Director Records
4.1.1
Endorses
application to
EIMD
4.2 Receives
application and Admin Staff,
assigns to Office of the LFO
respective Director
division
4.3 Receives
application and
Admin Staff,
assigns to
Office of the
respective
Division Chief
section/
N/A
personnel
4.4 Processes Science
application and Research
prepares Specialist,
4.5 Working
Certification Respective
Days
Division
4.5 Reviews the
evaluation and Supv. SRS,
action on the Respective
application of Division
SCC
4.6 Reviews the
evaluation and
action on the
Division Chief,
application, and
Respective
endorses to the
Division
Office of the
Bureau
Director, SCC

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4.7 Reviews and Acting Executive
endorses the Assistant, Office
application for of the LFO
Director’s Director
approval
4.8 Reviews and
approves Director,
endorsed 2 Working Days Office of the LFO
application Director
5. Receipt of 5.1 Releases
Certification approved Admin Staff,
application to Office of the LFO
respective Director
division
5.2 Encodes
Certification
5.3 Releases
application to
the client
5.3.1
Files copy of
the application
and action for Admin Staff,
safekeeping Respective
5.3.2 Division
Provides copy
to Office of the
LFO Director
Records
Total Number of Days 7 Working Days

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Issuance of Certificate of Compliance (COC) for Liquid Fuels
Retail Outlet (LFROs)
DOE-OIMB issuance of Certificate of Compliance (COC) to all persons
engaged or intending to engage in the business of retailing Liquid Fuels
pursuant to DC No. 2017-11-0011 or “Revised Retail Rules”

Office or Division: Luzon Field Office


Classification: Highly Technical
Type of Transaction: Government-2-Business
Entities intending to engage in the business of retailing of
Who May Avail:
Liquid Fuels
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application form
complete with the following information: (1
copy)
1.1.1 Business name, address, telephone
number, fax number and e-mail address of
the business office;
1.1.2 Location and complete address of the
Provided by Applicant
Retail Outlet; and
1.1.3 Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. A Notice of Undertaking on liability in case of
violations committed by dealer, operator, owner or
proprietor (1 copy)
Supporting Documents for 1st Issuance
3. Authenticated copy of the valid Supply Agreement
or original Supplier’s Certificate from an OIMB-
OIMB-registered distributor/ supplier
registered distributor/supplier with validity period (1
copy)
4. Notarized Statement that the facility design and
operation of the Retail Outlet is PNS-compliant
signed by the Engineering Procurement Engineering Procurement Construction
Construction Contractor and dealer/owner of the Contractor
Retail Outlet supported by copy of valid PRC ID
and/or BOSH Certificate (1 copy)
5. List of dispensing pumps/hoses and underground
storage tank/s with corresponding capacity/ies per Provided by Applicant
product (1 copy)
6. Scaled lay-out plan showing the island/dispensing
Engineering Procurement Construction
pumps, underground storage tanks, cashier’s booth
Contractor
and other facilities (with measurement) (1 copy)
7. Latest photographs (in 5R size) showing: Provided by Applicant

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7.1 Full/front, right, and left side views of the
retail outlet
7.2 Required stickers/labels for RON, E10 and
B2, among others
7.3 Price display board
7.4 Safety and informational signs
8. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
9. Payment of fee Provided by Applicant
Supporting Documents for Renewal
1. Filled-out and notarized application form complete
Provided by Applicant
with the following information: (1 copy)
a. Business name, address, telephone
number, fax number and e-mail address of
the business office;
b. Location and complete address of the
Retail Outlet; and
c. Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. Accomplished DOE Form on Undertaking (1 copy) Provided by Applicant
3. Authenticated copy of the valid Supply Agreement
or original Supplier’s Certificate from an OIMB-
OIMB-registered distributor/ supplier
registered distributor/supplier with validity period (1
copy)
4. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
5. Latest photographs (in 5R size) showing:
a. Full/front, right, and left side views of the
retail outlet
b. Required stickers/labels for RON, E10 and Provided by Applicant
B2, among others
c. Price display board
d. Safety and informational signs
6. Photocopy of previous COC
Provided by Applicant
7. Payment of Fee

8. Reportorial Requirements (Under oath; submitted


every 30th day of January)
9. Data on Purchase, Sales and Inventory in Volume
(1 copy) Provided by Applicant

10. Authenticated copy of the valid Supply Agreement


or original Supplier’s Certificate from an OIMB-
registered distributor/supplier with validity period (1 OIMB-registered distributor/ supplier
copy)

Notes:
1. Original copy of the above documents shall be
presented to OIMB for authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Certificate (for
corporation) or notarized Authorization Letter (for

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company) shall be required indicating that the
applicant/person is authorized to transact with DOE
on behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Reviews
application to completeness of Officer of the day,
Luzon Field documents N/A Luzon Field
Office against checklist Office
of requirement
1.1.1
If complete, staff
provides DOE
SCC/COC
Clearance of No
Pending Case to
be filed on Legal
Services
1.1.2
If incomplete,
staff returns to
client.
2. Filing of DOE 2.1 Checks the
SCC/COC database if LFRO
Admin fine Division Chief or
Clearance of No has record of
(if Director,
Pending Case pending case
applicable) Legal Services
to Legal
Services
2.2.1
If no pending
case, notes
continue
processing of
COC
2..2.2
If with pending
case, notes hold
in abeyance
processing of
COC
3. Filing of 3.1 Issues order of
application to payment for fees
Luzon Field (treasury) and Officer of the day,
Office order of N/A Luzon Field
submission Office
(Office of the
Director Records)
4. Payment of 4.1 Processes the Ack. of
applicable fees payment and Notice – LFO Collecting
issues Official Php 500.00 Officer
Receipt

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Application
Fee –
Php. 3000.00
5. Submission of 5.1 Official
application to Acceptance of
0.5 Working
LFO-Office of application
Day
the Director
Records
Receiver,
5.1.1
LFO-Office of the
Endorses the
Director Records
application to
EIMD
5.2 Receives
application and Admin Staff,
assigns to Office of the LFO
respective Director
division
5.3 Receives
application and
Admin Staff,
assigns to 9.5 Working
Office of the
respective Days
Division Chief
section/
personnel
5.4 Processes Science
application and Research
prepares the Specialist,
COC Respective
N/A Division
5.5 Reviews the
evaluation and Supv. SRS,
action on the Respective
application of Division
SCC
5.6 Reviews the
evaluation and 5 Working Days
action on the
Division Chief,
application, and
Respective
endorses to the
Division
Office of the
Bureau Director,
SCC
5.7 Reviews and
Acting Executive
endorses
Assistant,
application for the
Office of the LFO
Director’s
Director
approval
5.8 Reviews and
5 Working Days Director,
approves the
Office of the
endorsed
Bureau Director
application
6. Receipt of 6.1 Releases Admin Staff,
approved COC approved Office of the
application to Bureau Director

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respective
division
6.2 Encodes the
COC
6.3 Releases the
application to
client
6.3.1
Files copy of the Admin Staff,
application and Respective
action for Division
safekeeping
6.3.2
Provides copy to
Records
Management
Division
Total Number of Days 20 Working Days

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Issuance of Certificate of Compliance (COC) for Marine Retail Outlet
(MROs)
DOE-OIMB issuance of Certificate of Compliance (COC) to all persons engaged
or intending to engage in the business of retailing Liquid Fuels pursuant to DC
No. 2017-11-0011 or “Revised Retail Rules”

Office or Division: Luzon Field Office


Classification: Highly Technical
Type of Transaction: Government-2-Business
Entities intending to engage in the business of retailing of Liquid
Who May Avail: Fuels which is constructed near the shoreline and intended
exclusively to serve the fuel requirements of marine vessels
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application form
complete with the following information: (1 copy)
1.1.1
Business name, address, telephone number, fax
number and e-mail address of the business
office;
1.1.2
Location and complete address of the Retail
Provided by Applicant
Outlet; and
1.1.3
Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. A Notice of Undertaking on liability in case of violations
committed by dealer, operator, owner or proprietor (1
copy)
3. Supporting Documents for 1st Issuance
3.1 Authenticated copy of the valid Supply
Agreement or original Supplier’s Certificate from
OIMB-registered distributor/ supplier
an OIMB-registered distributor/supplier with
validity period (1 copy)
3.2 Notarized certification that the materials and
technology can withstand sea water or corrosive
Engineering Procurement
atmosphere and actions of waves on the issued
Construction Contractor
by the Engineering Procurement Construction
Contractor and dealer/owner of the Retail Outlet

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supported by copy of valid PRC ID and/or BOSH
Certificate (1 copy)
3.3 Manufacturer’s safety certification on the storage
Manufacturer
tank (1 copy)
3.4 List of dispensing pumps/hoses and underground
storage tank/s with corresponding capacity/ies Provided by Applicant
per product (1 copy)
3.5 Scaled lay-out plan showing the
island/dispensing pumps, underground storage Engineering Procurement
tanks, cashier’s booth and other facilities (with Construction Contractor
measurement) (1 copy)
4. Latest photographs (in 5R size) showing: Provided by Applicant
4.1 Full/front, right, and left side views of the retail
outlet
4.2 Required stickers/labels for RON, E10 and B2,
among others
4.3 Price display board
4.4 Safety and informational signs
5. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
6. Payment of fee Provided by applicant
7. Supporting Documents for Renewal
7.1 Filled-out and notarized application form
Provided by applicant
complete with the following information: (1 copy)
7.1.1
Business name, address, telephone number, fax
number and e-mail address of the business
office;
1.1.1
Location and complete address of the Retail
Outlet; and
1.1.2
Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
8. Accomplished DOE Form on Undertaking (1 copy) Provided by Applicant
9. Authenticated copy of the valid Supply Agreement or
original Supplier’s Certificate from an OIMB-registered OIMB-registered distributor / supplier
distributor/supplier with validity period (1 copy)
10. DOE SCC/COC Clearance of No Pending Case (1 Legal Services
copy)

11. Latest photographs (in 5R size) showing: Provided by Applicant


11.1 Full/front, right, and left side views of the retail
outlet
11.2 Required stickers/labels for RON, E10 and B2,
among others
11.3 Price display board
11.4 Safety and informational signs

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12. Photocopy of previous COC Provided by Applicant
13. Payment of Fee
14. Reportorial Requirements (Under oath; submitted every
30th day of January)
14.1 Data on Purchase, Sales and Inventory in Provided by Applicant
Volume (1 copy)
14.2 Authenticated copy of the valid Supply
Agreement or original Supplier’s Certificate from
OIMB-registered distributor/ supplier
an OIMB-registered distributor/supplier with
validity period (1 copy)
Notes:
1. Original copy of the above documents shall be
presented to OIMB for authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Certificate (for
corporation) or notarized Authorization Letter (for
company) shall be required indicating that the
applicant/person is authorized to transact with DOE on
behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Reviews
application to completeness of
Luzon Field documents N/A
Office against checklist
of requirement
1.1.1
If complete, staff
provides DOE Officer of the day,
SCC/COC Luzon Field
Clearance of No Office
Pending Case to
be filed on Legal
Services
1.1.2
If incomplete,
staff returns to
client.
2. Filing of DOE 2.1 Checks database
SCC/COC if LFRO has
Division Chief or
Clearance of record of pending Admin. Fine,
Director.
No Pending case if applicable
Legal Services
Case to Legal
Services
2.1.1
If no pending
case, notes
continue

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processing of
COC
2.1.2
If with pending
case, notes hold
in abeyance
processing of
COC
3. Filing of 3.1 Issues order of
application to payment for fees
Luzon Field (treasury) and Officer of the day,
Office order of N/A Luzon Field
submission Office
(Office of the
Director Records)
4. Payment of 4.1 Processes Ack. of
Applicable payment and Notice –
fees issues Official Php 500.00
LFO Collecting
Receipt
Officer
Application
Fee –
Php. 3000.00
5. Submission of 5.1 Official
application to Acceptance of
0.5 Working
the Office of application
Day
the Director Receiver,
Records Office of the
5.1.1 Director Records
Endorses
application to
EIMD
5.2 Receives
application and Admin Staff,
9.5 Working
assigns to Office of the LFO
Days
respective Director
division N/A
5.3 Receives
application and
Admin Staff,
assigns to
Office of the
respective
Division Chief
section/
personnel
5.4 Processes Science
application and Research
prepares COC Specialist,
Respective
Division
5.5 Reviews the Supv. SRS,
evaluation and 5 Working Days Respective
action on the Division

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application of
SCC
5.6 Reviews the
evaluation and
action on the
Division Chief,
application, and
Respective
endorses to the
Division
Office of the
Bureau Director,
SCC
5.7 Reviews and
Acting Executive
endorses
Assistant,
application for
Office of the LFO
Director’s
Director
approval
5.8 Reviews and
Director,
approves
5 Working Days Office of the LFO
endorsed
Director
application
6 Receipt of 6.1 Releases
approved approved Admin Staff,
COC application to Office of the LFO
respective Director
division
6.2 Encodes COC Admin Staff,
Respective
Division
6.3 Releases
application to
client
6.3.1
Files copy of the
application and
Admin Staff,
action for
Respective
safekeeping
Division
6.3.2
Provides copy to
the Office of the
LFO Director
Records
Total Number of Days 20 Working Days

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Issuance of Certificate of Compliance (COC) for Technology
Solution Retail Outlet (TSROs)
DOE-OIMB issuance of Certificate of Compliance (COC) to all persons
engaged or intending to engage in the business of retailing Liquid Fuels
pursuant to DC No. 2017-11-0011 or “Revised Retail Rules”

Office or Division: Luzon Field Office


Classification: Highly Technical
Type of Transaction: Government-2-Business
Entities intending to engage in the business of retailing of
Who May Avail: Liquid Fuels (LF) as a result of emerging technologies that
address the proliferation of “bote-bote”.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application
form complete with the following
information: (1 copy)
1.1.1
Business name, address, telephone
number, fax number and e-mail
address of the business office;
1.1.2
Location and complete address of Provided by Applicant
the Retail Outlet; and
1.1.3
Name of dealer/retailer or
authorized representative if
partnership/corporation/cooperative
2. A Notice of Undertaking on liability in case
of violations committed by dealer, operator,
owner or proprietor (1 copy)
3. Supporting Documents for 1st Issuance
3.1 Authenticated copy of the valid
Supply Agreement or original
Supplier’s Certificate from an OIMB- OIMB-registered distributor/ supplier
registered distributor/supplier with
validity period (1 copy)
3.2 Endorsement/Certification from the
concerned Local Government Unit,
LGU
stating to the effect that the TSRO is
for the purpose of addressing the

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proliferation of “bote-bote” retailing
in the area and 1-km radius distance
from another Retail Outlet (1 copy)
3.3 Certification that the materials are
manufactured in accordance to the
facilities and product safety
certifying bodies such as
Underwriters Laboratories (UL)-
listed and equivalent safety marks,
e.g., National Registered Testing Facilities and product safety certifying bodies
Laboratory (NRTL), European
Conformity (CE), Regulatory
Compliance Mark (RCM), Product
Safety Electrical Appliance and
Material (PSE), among others (1
copy)
3.4 List of dispensing pumps/hoses and
underground storage tank/s with
Provided by Applicant
corresponding capacity/ies per
product (1 copy)
3.5 Scaled lay-out plan showing the
island/dispensing pumps,
Engineering Procurement Construction
underground storage tanks,
Contractor
cashier’s booth and other facilities
(with measurement) (1 copy)
3.6 Latest photographs (in 5R size)
Provided by Applicant
showing:
a. Full/front, right, and left side
views of the retail outlet
b. Required stickers/labels for
RON, E10 and B2, among
others
c. Price display board
d. Safety and informational signs
3.7 DOE SCC/COC Clearance of No
Legal Services
Pending Case (1 copy)
3.8 Payment of fee Provided by Applicant
4. Supporting Documents for Renewal
4.1 Filled-out and notarized application
form complete with the following Provided by Applicant
information: (1 copy)
4.1.1 Business name, address,
telephone number, fax
number and e-mail address
of the business office;
4.1.2 Location and complete
address of the Retail Outlet;
and
4.1.3 Name of dealer/retailer or
authorized representative if

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partnership/corporation/coop
erative
4.2 Accomplished DOE Form on
Provided by Applicant
Undertaking (1 copy)
4.3 Authenticated copy of the valid
Supply Agreement or original
Supplier’s Certificate from an OIMB- OIMB-registered distributor / supplier
registered distributor/supplier with
validity (1 copy)
4.4 DOE SCC/COC Clearance of No Legal Services
Pending Case, as applicable (1
copy)
4.5 Latest photographs (in 5R size) Provided by Applicant
showing:
a. Full/front, right, and left side
views of the retail outlet
b. Required stickers/labels for
RON, E10 and B2, among
others
c. Price display board
d. Safety and informational signs
4.6 Photocopy of previous COC
Provided by Applicant
4.7 Payment of Fee
5. Reportorial Requirements (Under oath;
submitted every 30th day of January)

5.1 Data on Purchase, Sales and


Inventory in Volume (1 copy) Provided by Applicant

5.2 Authenticated copy of the valid


Supply Agreement or original
Supplier’s Certificate from an OIMB- OIMB-registered distributor / supplier
registered distributor/supplier with
validity (1 copy)

Notes:
1. Original copy of the above documents shall
be presented to OIMB for authentication
purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall be
required indicating that the applicant/person
is authorized to transact with DOE on
behalf of the corporation/company.

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FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Reviews
application to completeness of
Luzon Field documents N/A
Office against checklist
of requirement
1.1.1
If complete, staff
provides DOE
Officer of the day,
SCC/COC
Luzon Field
Clearance of No
Office
Pending Case to
be filed on Legal
Services
1.1.2
If incomplete,
staff returns
documents to
client.
2. Filing of DOE 2.1 Checks database
SCC/COC if LFRO has
Admin. Division Chief or
Clearance of record of pending
Fine, if Director,
No Pending case
applicable Legal Services
Case to Legal
Services
2.2 If no pending
case, notes
continue
processing of
COC
2.3 If with pending
case, notes hold
in abeyance
processing of
COC
3. Filing of 3.1 Issues order of
application to payment for fees
Luzon Field (treasury) and Officer of the day,
Office order of N/A Luzon Field
submission Office
(Office of the
Director Records)
4. Payment of 4.1 Processes of Ack. of
Applicable payment and Notice – LFO Collecting
fees issues Official Php 500.00 Officer
Receipt

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Application
Fee –
Php. 3000.00
5. Submission of 5.1 Official
application to Acceptance of
the Office of application 0.5 Working Day
the Director Receiver,
Records Office of the
5.1.1 Director Records
Endorses
application to
OIMB
5.2 Receives
application and Admin Staff,
assigns to Office of the LFO
respective Director
division
9.5 Working
5.3 Receives
Days
application and
Admin Staff,
assigns to
Office of the
respective
Division Chief
section/
personnel
5.4 Processes Science
application and Research
prepares COC Specialist,
N/A Respective
Division
5.5 Reviews the
evaluation and Supv. SRS,
action on the Respective
application of Division
SCC
5.6 Reviews the
evaluation and 5 Working Days
action on the
Division Chief,
application, and
Respective
endorses to the
Division
Office of the
Bureau Director,
SCC
5.7 Reviews and
Acting Executive
endorses
Assistant,
application for
Office of the LFO
Director’s
Director
approval 5 Working Days
5.8 Reviews and
approves Director,
endorsed Office of the LFO
application Director

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6. Receipt of 6.1 Releases
approved COC approved Admin Staff,
application to Office of the LFO
respective Director
division
6.2 Encodes COC
6.3 Releases
application to
client
6.3.1
Files copy of the Admin Staff,
application and Respective
action for Division
safekeeping
6.3.2
Provides copy to
the Director
Records
Total Number of Days 20 Working Days

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Issuance of Standards Compliance Certificate (SCC) for Dealer
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all
persons engaged or intending to engage in the business of importing,
refilling, marketing, distributing, hauling/transporting, handling, storing,
retailing, selling, and/or trading of LPG pursuant to DC No.2014-01-0001
"LPG Rules"

Office or Division: Luzon Field Office


Classification: Highly Technical
Type of Transaction: Government-2-Business
Entities intending to engage in the business of distribution of
Who May Avail:
LPG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address, telephone /
email address;
1.1.2 Provided by Applicant
Location and complete address of
LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of corporation
Department of Trade and Industry (DTI) or Security
2. Supporting Documents (1st Issuance)
Exchange Commission (SEC) – provided by
applicant
2.1 Registration of Business from DTI or
SEC
2.2 Mayor’s / Business Permit LGUs for every municipality
2.3 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP) – provided by
Occupancy (for newly constructed
applicant
facility)
2.4 Supply Agreement with or Certificate Agreement with oil companies - Provided by
from brand-owner (SCC-holder) applicant
2.5 List of trained and qualified In-house trainings of Oil Companies or LPG
personnel/servicemen (Submit associations such as LPGIA and PLPGA (Provided
Certificate of Training) by applicant)

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2.6 Names and addresses of authorized
retailers
Provided by applicant
2.7 List of vehicles (model, make, plate
number, capacity)

3 Supporting Documents (for Renewal)


3.1 Registration of Business from DTI, if
expired or SEC Registration, if there’s DTI or SEC
an amendment
3.2 Mayor’s / Business Permit, if expired LGUs for every municipality
3.3 Supply Agreement with or Certificate
from brand-owner (SCC-holder), if Provided by applicant
expired
*Original copy of above documents must be presented for authentication process
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Applications may 1.1 Reviews
be filed via walk- completeness
in, mailed to the of documents
DOE-LFO OD or against
received at the checklist of
DOE Records requirement

1.2 If complete,
staff prepares
filled-out form
for “Office of
the Legal
Services
Clearance)
Officer of the
1.3 Incomplete
day/Assigned
submissions
N/A Staff,
shall not be
Luzon Field
accepted
Office
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned
1.5 One (1) time
letter if
incomplete for
the first time. If
next
submission is
still
incomplete,

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return all
submitted
documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of
Legal Services
Clearance
2.2 If no pending
case, staff
prepares
assessment
for the
payment of
application fee
2.3 If with pending
case, staff
informs the
applicant to
pay the
penalties to
Treasury Office of the
Division Legal Services
2.4 Subject to
Legal
Clearance
(Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processes Ack. of
applicable fees payment and Notice /
issues Official Engagement
Receipt on the DOI –
Php 500.00
3.2 Unpaid
application SCC for LPG
shall not be Est. for 3
received years (New LFO Collecting
3.3 COMs does Application) Officer
not confirm – Php
payment / No 3000.00
OR presented;
COMS does SCC for LPG
Est.for 3
not confirm
years
payment / No (Renewal) –
OR presented Php 2500.00

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4. Submission of 4.1 Official
application to the acceptance of
LFO Director application Receiver,
0.5 Working
Records Office of the
Day
4.2 Endorses Director Records
application to
EIMD
4.3 Receives
application
and assigns to N/A
respective
division
Admin Staff,
4.4 Staff stamps
Office of the LFO
received
Director
applications
with both date
and time and a
unique control
number 0.5 Working
4.5 Official Day
Receiver,
acceptance of
LFO – Energy
application for
Industry
the issuance
Management
of SCC for
Division (EIMD)
LPG est.
4.6 Endorses
application to Officer of the
assigned day/assigned
processor for staff,
the issuance EIMD
of SCC
4.7 Processes Science
application for Research
8 Working Days
the issuance Specialist,
of SCC EIMD
4.8 Reviews the
evaluation and
N/A Supv. SRS,
action on the
EIMD
application of
SCC
4.9 Reviews the
evaluation and 5 Working Days
action on the
application, Division Chief,
and endorses EIMD
to the Office of
the Bureau
Director, SCC
4.10 Reviews and Acting Executive
5 Working Days
endorses the Assistant,

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SCC Office of the LFO
application for Director
Director’s
approval
4.11 Reviews and
Director,
approves the
Office of the LFO
SCC
Director
application
5. Receipt of SCC 5.1 Releases the
and approved Admin Staff,
acknowledgement application to Office of the LFO
respective Director
division
5.2 Releases the
application to
client
5.3 Files copy of
the application
and action for
Admin Staff,
safekeeping 1 Working Day
EIMD
5.4 Provides copy
to the LFO
Office of the
Director
Records
Total Number of Days 20 Working Days

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Issuance of Standards Compliance Certificate (SCC) for
Hauler
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all persons
engaged or intending to engage in the business of importing, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing,
selling, and/or trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Luzon Field Office


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of transportation,
Who May Avail: distribution, and delivery of LPG in bulk, or in cylinders from one
place to another;
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form
1.1 Filled-out and notarized
application form complete with
the following information:
1.1.1
Business name, address,
telephone / email address;
1.1.2
Provided by Applicant
Location and complete address
of LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in
case of partnership, or
authorized representative in case
of corporation
2. Supporting Documents (1st Department of Trade and Industry (DTI) or
Issuance) Security Exchange Commission (SEC) –
provided by applicant
2.1 Registration of Business from
DTI or SEC
2.2 Mayor’s / Business Permit LGUs for every municipality – provided by
applicant
2.3 Conveyance Permit from the Bureau of Fire Protection (BFP) – provided by
Bureau of Fire Protection applicant

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2.4 Hauling Contract Agreement from oil companies - Provided by
applicant
2.5 List of LPG trucks for the
transport of bulk LPG
Provided by applicant, DOST for calibration
(make/model, capacity, OR/CR,
certificate
plate number and DOST
Calibration Certificate of each)
2.6 List of delivery trucks/vehicles for
the transport of LPG in cylinders
Provided by applicant
(make/model, plate number and
capacity, OR/CR)
3. Supporting Documents (for
DTI or SEC
Renewal)
3.1 Registration of Business from
DTI, if expired or SEC
Registration, if there’s an
amendment
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired
3.3 Hauling Contract, if expired Provided by applicant
*Original copy of above documents must be presented for authentication process
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applications may 1.1 Reviews the
Officer of the
be filed via walk- completeness
day/Assigned
in, mailed to the of documents
Staff,
DOE-LFO OD or against
Luzon Field
received at the checklist of
Office
DOE Records requirement
1.2 If complete,
staff prepares
filled-out form
for “Office of
the Legal
Services
Clearance)
1.3 Incomplete
submissions
shall not be
accepted
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned

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1.5 One (1) time
letter if
incomplete for
the first time. If
next
submission is
still
incomplete,
return all
submitted
documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, staff
prepares
assessment
for the
payment of
application fee
2.3 If with pending
case, staff
informs the
applicant to
pay the
penalties to
Treasury
Division
2.4 Subject to
Legal
Clearance
(Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processes the Ack. of
applicable fees payment and Notice / LFO Collecting
issues Official Engagement Officer
Receipt on the DOI –
3.2 Unpaid Php 500.00
application
shall not be SCC for LPG
received Est. for 3

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2021Citizen's
Citizen'sCharter
Charter 593602
DOE 2021 Citizen's Charter 584
3.3 COMs does years (New
not confirm Application) –
payment / No Php 3000.00
OR presented;
COMS does SCC for LPG
not confirm est. for 3
payment / No years
OR presented (Renewal) –
Php 2500.00
4. Submission of 4.1 Official
application to the acceptance of
LFO Director application Receiver,
Records 0.5 Working
Office of the LFO
Day
4.2 Endorses Director Records
application to
EIMD
4.1 Receives
application N/A
and assigns to
respective
division
4.4 Staff stamps
received
Admin Staff,
applications
Office of the LFO
with both date
Director
and time and a
unique control
number
4.5 Official
Receiver,
acceptance of
LFO – Energy
application for 0.5 Working
Industry
the issuance Day
Management
of SCC for
Division (EIMD)
LPG est.
4.6 Endorses
application to Officer of the
assigned day/assigned
processor for staff,
the issuance EIMD
of SCC
4.7 Processes Science
N/A
application for 8 Working Research
the issuance Days Specialist,
of SCC EIMD
4.8 Reviews the
evaluation and
5 Working Supv. SRS,
action on the
Days EIMD
application of
SCC

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2021Citizen's
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Charter 585 594
603
4.9 Reviews the
evaluation and
action on the
application, Division Chief,
and endorses EIMD
to the Office of
the Bureau
Director, SCC
4.10 Reviews and
endorses the Acting Executive
SCC Assistant,
application for Office of the LFO
Director’s 5 Working Director
approval Days
4.11 Reviews and
Director,
approves the
Office of the LFO
SCC
Director
application
5. Receipt of SCC 5.1 Releases the
and approved Admin Staff,
acknowledgement application to Office of the LFO
respective Director
division
5.2 Releases the
application to
the client
5.3 Files copy of
the application
Admin Staff,
and action for 1 Working Day
EIMD
safekeeping
5.4 Provides copy
to the LFO
Director
Records
Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 604

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 586 595
Issuance of Standards Compliance Certificate (SCC) for
Marketer
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all
persons engaged or intending to engage in the business of importing, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing,
selling, and/or trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Luzon Field Office


Classification: Highly Technical
Type of Transaction: Government-2-Business
Entities intending to engage in sale of LPG whether in bulk or
Who May Avail:
retail, under its own name
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address, telephone
/ email address;
1.1.2
Provided by Applicant
Location and complete address of
LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of
corporation
Department of Trade and Industry (DTI) or
2. Supporting Documents (1st Issuance) Security Exchange Commission (SEC) – provided
by applicant
2.1 Registration of Business from DTI
or SEC
2.2 Registration of Brand from Intellectual Property Office – provided by
Intellectual Property Office (IPO) applicant
LGUs for every municipality – provided by
2.3 Mayor’s / Business Permit
applicant
2.4 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP) – provided by
Occupancy (for newly constructed
applicant
facility)

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Charter 587 596
605
2.5 Permit to Operate Unfired Pressure
Department of Labor and Employment (DOLE) –
Vessel from the Department of
provided by applicant
Labor and Employment (DOLE)
2.6 Supply Contract / Agreement with
SCC-holder (if without refilling Provided by applicant
facility)
2.7 List of trained and qualified In-house trainings of Oil Companies or LPG
personnel/servicemen (Submit associations such as LPGIA and PLPGA
Certificate of Training) (Provided by applicant)
2.8 Names and addresses of
Provided by applicant
dealers/authorized retailers
2.9 List of vehicles used for the LPG
business (model, make, plate Provided by applicant
number, capacity)
3. Supporting Documents (for Renewal) DTI or SEC
3.1 Registration of Business from DTI, if
expired or SEC Registration, if
there’s an amendment
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired
3.3 Supply Contract or refilling
agreement with SCC-holder (if Provided by applicant
without refilling facility), if expired
*Original copy of above documents must be presented for authentication process
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Applications may 1.1 Reviews the
Officer of the
be filed via walk-in, completeness
day/Assigned
mailed to the DOE- of documents
Staff,
LFO OD or against
Luzon Field
received at the checklist of
Office
DOE Records requirement
1.2 If complete,
staff prepares
filled-out form
for “Office of
the Legal
Services
Clearance)
1.3 Incomplete
submissions
shall not be
accepted
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned

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1.5 One (1) time
letter if
incomplete for
the first time. If
next
submission is
still
incomplete,
return all
submitted
documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, staff
prepares
assessment
for the
payment of
application fee
2.3 If with pending
case, staff
informs the
applicant to
pay the
penalties to
Treasury
Division
2.4 Subject to
Legal
Clearance
(Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processes
applicable fees payment and Ack. of Notice
/ Engagement LFO Collecting
issues of
on the DOI – Officer
Official
Php 500.00
Receipt
3.2 Unpaid SCC for LPG
application Est. for 3
shall not be years (New
received

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DOE 2021 Citizen's Charter 598
DOE 2021 Citizen's Charter 607
3.3 COMs does Application) –
not confirm Php 3000.00
payment / No
OR presented; SCC for LPG
EST. for 3
COMS does
years
not confirm (Renewal) –
payment / No Php 2500.00
OR presented
4. Submission of 4.1 Official
application to the acceptance of
Receiver,
LFO Director application
0.5 Working Office of the
Records
Days LFO Director
4.2 Endorses
Records
application to
EIMD
4.3 Receives
application
and assigns to
respective
division
Admin Staff,
4.4 Staff stamps
Office of the
approved
LFO Director
application
with both date
and time and a
unique control
number 0.5 Working
4.5 Official Days
Receiver,
acceptance of N/A
LFO-Energy
application for
Industry
the issuance
Management
of SCC for
Division (EIMD)
LPG est.
4.6 Endorses
application to Officer of the
assigned day/assigned
processor for staff,
the issuance EIMD
of SCC
4.7 Processes the Science
application for 8 Working Research
the issuance Days Specialist,
of SCC EIMD
4.8 Reviews the
evaluation and
Supv. SRS,
action on the
5 Working EIMD
application of
Days
SCC
4.9 Reviews the Division Chief,
evaluation and EIMD

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action on the
application,
and endorses
to the Office of
the Bureau
Director, SCC
4.10 Reviews and
endorses the Assistant
SCC Director,
application for Office of the
5 Working
Director’s LFO Director
Days
approval
4.11 Reviews and Director,
approves SCC Office of the
application LFO Director
5. Receipt of SCC 5.1 Releases the
and approved Admin Staff,
acknowledgement application to Office of the
the respective LFO Director
division
5.2 Releases the
application to
the client
5.3 Files copy of
the application Admin Staff,
1 Working Day
and action for EIMD
safekeeping
5.4 Provides copy
to the LFO
Director
Total Number of Days 20 Working Days

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Charter 591 609
DOE 2021 Citizen's Charter 600
Issuance of Standards Compliance Certificate (SCC) for
Refiller
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all
persons engaged or intending to engage in the business of importing, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing,
selling, and/or trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Luzon Field Office


Classification: Highly Technical
Type of Transaction: Government-2-Business
Who May Avail: Entities intending to engage in the business of Refilling of LPG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address, telephone /
email address;
1.1.2 Provided by Applicant
Location and complete address of
LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of corporation
Department of Trade and Industry (DTI)
2. Supporting Documents (1st Issuance) or Security Exchange Commission
(SEC) – provided by applicant
2.1 Registration of Business from DTI or
SEC
2.2 Mayor’s / Business Permit LGUs for every municipality
2.3 Fire Safety Inspection Certificate for
Occupancy (for newly constructed Bureau of Fire Protection (BFP)
facility)
2.4 Permit to Operate Unfired Pressure
Department of Labor and Employment
Vessel from the Department of Labor
(DOLE)
and Employment (DOLE)
2.5 Supply Contract / Agreement Provided by Applicant

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Charter 592 601
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2.6 Certification on Compliance with the
Philippine National Standards (PNS)
for plant signed by designated
responsible/authorized officer
2.7 Plant Layout (no. of tanks, capacity,
Provided by applicant
and other facilities)
2.8 List of trained and qualified In-house trainings of Oil Companies or
personnel/servicemen (Submit LPG associations such as LPGIA and
Certificate of Training) PLPGA (Provided by applicant)
2.9 List of Clients/Customers Provided by applicant
2.10 List of vehicles (model, make, plate
Provided by applicant
number, capacity)
3. Supporting Documents (for Renewal) DTI or SEC
3.1 Registration of Business from DTI, if
expired or SEC Registration, if there’s
an amendment
3.2 Mayor’s / Business Permit, if expired LGUs for every municipality
3.3 Supply Agreement, if expired Provided by Applicant
*Original copy of above documents must be presented for authentication process
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Applications may 1.1 Reviews the
be filed via walk-in, completeness
mailed to the DOE- of documents
LFO OD or against
received at the checklist of
DOE Records requirement
1.2 If complete,
staff prepares
filled-out form
for “Office of Officer of the
the Legal day/Assigned
Services Staff,
Clearance) Luzon Field
1.3 Incomplete Office
submissions
shall not be
accepted
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned

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DOE 2021 Citizen's Charter 593
DOE 2021 Citizen's Charter 611
1.5 One (1) time
letter if
incomplete for
the first time. If
next
submission is
still
incomplete,
return all
submitted
documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, staff
prepares
assessment
for the
payment of
application fee
2.3 If with pending
case, staff
informs the
applicant to
pay the
penalties to
Treasury
Division
2.4 Subject to
Legal
Clearance
(Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processes the Ack. of
applicable fees payment and Notice /
issues Official Engagement
Receipt on the DOI –
Php 500.00 LFO Collecting
Officer
SCC for LPG
Est. for 3
years (New
Application)

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– Php
3,000.00

SCC for LPG


Est. for 3
years
(Renewal) –
Php 2,500.00
3.2 Unpaid
application
shall not be
received
3.3 COMs does
not confirm
payment / No
OR presented;
COMS does
not confirm
payment / No
OR presented
4. Submission of 4.1 Official
Receiver,
application to the acceptance of
Office of the LFO
LFO Director application
0.5 Working Director Records
Records
Days
4.2 Endorses
application to
EIMD
4.3 Receives
application Admin Staff,
and assigns to Office of the LFO
respective Director
division
4.4 Staff stamps
received
applications
N/A
with both date
and time and a
unique control
number 0.5 Working
4.5 Official Days
Receiver,
acceptance of
LFO- Energy
application for
Industry
the issuance
Management
of SCC for
Division (EIMD)
LPG est.
4.6 Endorses
application to Officer of the
assigned day/assigned
processor for staff,
the issuance EIMD
of SCC

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613
4.7 Processes Science
application for Research
8 Working Days
the issuance Specialist,
of SCC EIMD
4.8 Reviews the
evaluation and
Supv. SRS,
action on the
EIMD
application of
SCC
4.9 Reviews the
evaluation and 5 Working Days
action on the
application, Division Chief,
and endorses EIMD
to the Office of
the Bureau
Director, SCC
4.10 Reviews and
endorses the Acting Executive
SCC Assistant,
application for Office of the LFO
Director’s Director
5 Working Days
approval
4.11 Reviews and
Director,
approves the
Office of the LFO
SCC
Director
application
5. Receipt of SCC 5.1 Releases the
and approved Admin Staff,
acknowledgement application to Office of the LFO
respective Director
division
5.2 Releases the
application to
the client
5.3 Files copy of
the application
Admin Staff,
and action for 1 Working Day
EIMD
safekeeping
5.4 Provides copy
to the LFO
Director
Records
Total Number of Days 20 Working Days

DOE
DOE
DOE 2021
2021
2021 Citizen's
Citizen's
Citizen's Charter
Charter
Charter 596 605614
Issuance of Standards Compliance Certificate (SCC) for
Retailer
DOE-OIMB issuance of Standards Compliance Certificate (SCC) to all persons
engaged or intending to engage in the business of importing, refilling, marketing,
distributing, hauling/transporting, handling, storing, retailing, selling, and/or
trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division: Luzon Field Office


Classification: Highly Technical
Type of Transaction: Government-2-Business
Entities intending to engage in the business of selling LPG
Who May Avail:
directly to a consumer
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form
1.1 Filled-out and notarized application
form complete with the following
information:
1.1.1
Business name, address, telephone
/ email address;
1.1.2
Provided by Applicant
Location and complete address of
LPG establishment/s;
1.1.3
Name of owner in case of single
proprietorship, or partners in case of
partnership, or authorized
representative in case of
corporation
Department of Trade and Industry (DTI) or
2. Supporting Documents (1st Issuance)
Security Exchange Commission (SEC) – provided
by applicant
2.1 Registration of Business from DTI
or SEC
2.2 Mayor’s / Business Permit LGUs for every municipality – provided by
applicant
2.3 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP) – provided by
Occupancy (for newly constructed
Applicant
facility)
2.4 Supply Agreement with or Certificate
Agreement with oil companies - Provided by
from SCC-holder (dealer/marketer)
Applicant

DOE 2021 Citizen's Charter 606


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DOE 2021 Citizen's Charter 597
2.5 List of vehicles (model, make, plate
Provided by Applicant
number, capacity)

3. Supporting Documents (for Renewal) DTI or SEC


3.1 Registration of Business from DTI, if
expired or SEC Registration, if
there’s an amendment
3.2 Mayor’s / Business Permit, if expired LGUs for every municipality
3.3 Supply Agreement with or Certificate
from SCC-holder (dealer/marketer), Provided by Applicant
if expired
*Original copy of above documents must be presented for authentication process
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Applications may 1.1 Reviews the
Officer of the
be filed via walk-in, completeness
day/Assigned
mailed to the DOE- of documents
Staff,
LFO or received at against
Luzon Field
the DOE Records checklist of
Office
requirement.
1.2 If complete,
staff prepares
filled-out form
for “Office of
the Legal
Services
Clearance)
1.3 Incomplete
submissions
shall not be
accepted
1.4 If mailed,
applicant shall
be notified
accordingly by
the Division
concerned
1.5 One (1) time
letter if
incomplete for
the first time. If
next
submission is
still
incomplete,
return all
submitted

DOE 2021 Citizen's Charter 607


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Charter 598 616
documents to
applicant
2. Checking of 2.1 Assessment of
pending cases the Office of Office of the
Legal Services Legal Services
Clearance
2.2 If no pending
case, staff
prepares
assessment
for the
payment of
application fee
2.3 If with pending
case, staff
informs the
applicant to
pay the
penalties to
Treasury
Division
2.4 Subject to
Legal
Clearance
(Hold
processing of
application /
continue
processing but
hold release of
SCC)
3. Payment of 3.1 Processing of Ack. of
applicable fees payment and Notice /
issuance of Engagemen
Official t on the DOI
Receipt – Php
500.00

SCC for
LPG Est. for
LFO Collecting
3 years
Officer
(New
Application)
– Php
3000.00

SCC for
LPG Est.for
3 years
(Renewal) –

DOE
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Charter 599 608
DOE 2021 Citizen's Charter 617
Php
2500.00
3.2 Unpaid
application
shall not be
received
3.3 COMs does
not confirm
payment / No
OR presented,
COMS does
not confirm
payment / No
OR presented
4. Submission of 4.1 Official
Receiver,
application to the acceptance of 0.5 Working
Office of the LFO
Office of the LFO application Day
Director Records
Director Records
4.2 Endorses
application to
EIMD
4.3 Receives
application Admin Staff,
and assigns to Office of the LFO
respective Director
division
4.4 Staff stamps
received
applications
with both date
and time and
a unique
control
0.5 Working
number
Day
4.5 Official N/A
Receiver,
acceptance of
LFO-Energy
application for
Industry
the issuance
Management
of SCC for
Division (EIMD)
LPG est.
4.6 Endorses
application to Officer of the
assigned day/assigned
processor for staff,
the issuance EIMD
of SCC
4.7 Processes Science
application for 8 Working Research
the issuance Days Specialist,
of SCC EIMD

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Charter 600 609
618
4.8 Reviews the
evaluation and
Supv. SRS,
action on the
EIMD
application of
SCC
4.9 Reviews the
evaluation and 5 Working
action on the Days
application, Division Chief,
and endorses EIMD
to the Office of
the Bureau
Director, SCC
4.10 Reviews and
endorses the Acting Executive
SCC Assistant,
application for Office of the LFO
5 Working
Director’s Director
Days
approval
4.11 Reviews and Director,
approves SCC Office of the LFO
application Director
5. Receipt of SCC 5.1 Releases the
and approved Admin Staff,
acknowledgement application to Office of the LFO
respective Director
division
5.2 Releases the
application to
client
5.3 Files copy of
the application
Admin Staff,
and action for 1 Working Day
EIMD
safekeeping
5.4 Provides copy
to Office of the
LFO Director
Records
Total Number of Days 20 Working Days

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DOE 2021 Citizen's Charter 619
VISAYAS FIELD OFFICE

(VFO)

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Charter 602 611
DOE 2021 Citizen's Charter 620
SUMMARY
Visayas Field Office (VFO)
TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES

1. Issuance of Safety Engineer’s (SE) or


7 Working Days Complex
Safety Inspector’s (SI) Permit

2. Issuance of Standards Compliance


Certificate (SCC) for Liquified 20 Working Days Highly Technical
Petroleum Gas (LPG) Establishments
3. Issuance of Certificate of Coal End-
20 Working Days Highly Technical
User Registration (CEUR)

4. Issuance of Certificate of Coal Trader


20 Working Days Highly Technical
Accreditation (CTA)
5. Issuance of Certificate of Coal Trader
20 Working Days Highly Technical
Accreditation-Renewal (CTAR)

6. Issuance of Certificate of Compliance


20 Working Days Highly Technical
(COC) for Liquid Fuels Retail Outlets

7. Issuance of Certificate of Non-


Coverage (CNC) For Liquid Fuels 20 Working Days Highly Technical
Retail Outlets

8. Issuance of Small-Scale Coal Mining


20 Working Days Highly Technical
Permit (SSCMP)- Independent

9. Issuance of Small-Scale Coal Mining


Permit (SSCMP)- Supervised by Coal 20 Working Days Highly Technical
Operating Contract (COC) Holders

DOE 2021 Citizen's Charter 603


DOE
DOE2021
2021Citizen's
Citizen'sCharter
Charter 612621
Issuance of Safety Engineer’s (SE) or Safety Inspector’s (SI)
Permit
Office or Division VFO – Energy Resource Development and Utilization Division
Classification Complex Transaction
Type of Transaction PermitGovernment-2-Business
Assigned Safety Engineer and Safety Inspector of Coal
Who May Avail Operating Contract (COC) Holders and/or Small-Scale Coal
Mining Permit (SSCMP) Holders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. For Safety Engineer
1. Filled-out ERDB Form No. DOE- VFO-ERDUD
ERDB-QF-001
2. Originally Signed Resume Client
3. Certificate/s of Training in General
Safety and Health related to Mining
Operations
4. Two (2) 2”x2” ID photo
5. Certified True Copy of PRC ID
6. Original Copy of valid Police
Clearance
7. Letter Addressed to the VFO Director
recommending/endorsing the
applicant signed by the company’s
Resident Manager of COC or
SSCMP holder
8. Copy of Official Receipt or validated DOE-VFO or bank
deposit slip for the payment of Application Fee Php 550.00
application and permit fees
B. For Safety Inspector
1. Filled-up ERDB Form No. DOE-
VFO-ERDUD
ERDB-QF-001
2. Originally Signed Resume
3. Two (2) 2”x2” ID photo
4. Original Copy of valid Police
Clearance
5. Letter Addressed to the ERDB
Client
Director recommending/endorsing
the applicant signed by the
company’s Resident Manager of
COC or SSCMP holder
6. Any of the following:

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DOE 2021 Citizen's Charter 622
DOE 2021 Citizen's Charter 604
a. Certified True Copy of Diploma for
Mining Engineering Course
b. Certified True Copy of Diploma for
any Engineering, Geology,
Metallurgy, or Chemistry course,
and Certificate of
Employment/Employment Record
showing at least one (1) year
experience in Safety Work
c. Certified True Copy of School
Records if Undergraduate in any
Engineering, Geology, Metallurgy,
or Chemistry course, and
Certificate of
Employment/Employment Record
Showing at least three (3) years of
experience in Safety Work
d. Certified True Copy of High
School Diploma, and Certificate of
Employment/Employment Record
showing at least five (5) years of
experience in Safety Work
e. Certified True Copy of High
School Transcript of Records and
Certificate of
Employment/Employment Record
showing at least ten (10) years of
experience in Safety Work
7. Copy of Official Receipt or validated
DOE-VFO or bank
deposit slip for the payment of
Application Fee = Php 550.00
application and permit fees
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 VFO Records Officer
three (3) receives the
complete sets complete documents
Records Officer,
of documents with Official 1 Working Day
VFO
with proof of Receipt/Proof of
payment – VFO Payment

1.2 VFO Records Officer


transmits the
received documents Records Officer,
1 Working Day
with Document VFO
Tracking System
(DTS) to VFO-OD

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1.3 VFO-OD receives the
documents and
transmits to Energy Admin. Staff,
Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD)
1.4 ERDUD receives the
documents and
Sr. SRS/SRS II,
conducts a Technical
ERDUD
Evaluation of the
submitted application
1.4.1
If not technically
qualified, ERDUD Supv /Chief SRS,
rejects application 2 Working Days ERDUD
with a letter signed by
the VFO Director
1.4.2
If technically qualified,
ERDUD endorses the Supv /Chief SRS,
application to VFO ERDUD
Director for final
review and approval
1.5 VFO-OD reviews the Director,
1 Working Day
endorsed application VFO
1.5.1
If disapproved,
ERDUD rejects the Supv /Chief SRS,
application with a ERDUD
letter signed by the
VFO Director
1.5.2
If approved, VFO-OD Admin. Staff,
records and transmits Office of the
the signed permit to Director
ERDUD
1.6 ERDUD records and
transmits the 0.5 Working Records Officer
approved permit to Day ERDUD
VFO-Records Officer
1.7 VFO-Records officer
releases the
0.5 Working Records Officer
approved Permit to
Day VFO
applicant thru mail/
pick-up
Total Number of Days 7 Working Days

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Issuance of Standards Compliance Certificate (SCC) for
Liquified Petroleum Gas (LPG) Establishments
The issuance of SCC, based on DC 2014-01-0001 or the LPG Industry Rules,
requires site validation as to compliance to facility standards of LPG refilling
plants and Auto-LPG dispensing stations catering to public transport.

Office or Division: Energy Industry Management Division (EIMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Downstream Oil related business / activities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. DOE-VFO-QF-10 Service Request
Form) (1 copy)
2. DOE-VFO-EIMD-QF-00 (DOE
SCC/COC Clearance of No Pending
Case)
3. DOE-VFO-EIMD-QF-23 (SCC
Application Form)
4. SCC Requirements:
Officer of the Day / Frontline Services / Processors
 DOE-VFO-EIMD-QF-24 (for Dealer)
 DOE-VFO-EIMD-QF-36 (for Retail
Outlet)
 DOE-VFO-EIMD-QF-27 (for Hauler)
 DOE-VFO-EIMD-QD-33A (for
Refilling Plant)
 DOE-VFO-EIMD-QD-39A (for Auto
LPG Dispensing Station)
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. The Applicant 1.1 Receives and
submits the checks the
required completeness
documents to the of the
Receiver/Process submission
or N/A
 Notarized
Application
Form
 Affidavit of
Undertaking

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625
 Supply
Agreement
 Notarized
Statement of
Facility PNS
Compliance
 Detailed
Layout Plan Assigned Staff /
Pictures Receiver / Officer
1.2 If the above of the-Day,
submissions Energy Industry
are complete Management
and valid, the Division
Processor
issues another
Application
Checklist (see
Appendix A)
for compliance
of the
Applicant that
includes the
following:
 Request for
Legal
Clearance
 Order of
Payment
(The issuance
of the above
two
requirements
is in order, i.e.,
payment
cannot be
processed
without a
Legal
Clearance)
2. The Applicant 2.1 If the
submits the Applicant has
Request for Legal NO pending
Legal Section
Clearance to the case the Legal
* Issuance of
Legal Section Clearance is
Legal Clearance
issued. If there N/A
is included in a
is a pending
separate internal
case, the
process
applicant is
advised to
settle the case

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prior to the
issuance of
Legal
Clearance.
3. Payment of 3.1 The Cashier
Required Fees receives the
Order of
Payment and Ack. Fee
may process PhP 500.00
provided the
following are SCC 1st
presented: Issuance:
 Legal PhP 3,000.00
Clearance
of NO SCC
pending Renewal:
Case PhP 2,500.00
 EIMD
Order of
Payment
3.2 For
application
with pending
case, the Collection Officer
Cashier shall
only issue an
Official
Receipt for the
payment of
fines with the
receipt of
Legal Order of
Payment
4. Upon issuance of
OR, Applicant
shall present the
OR to the Legal
Section for the
issuance of Legal
Clearance.
5. The Applicant 5.1 Upon receipt,
shall submit the and found in
following order, valid
documents to the and complete,
Receiver/ the Applicant
1 Working Day Receiver / Officer
Processor: shall be
of the-Day
 Notarized issued a Claim
Application Slip. The
Form Claim Slip
shall be

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 Notarized presented
Application when claiming
Form the documents
 Affidavit of by the
Undertaking Applicant or
 Supply authorized
Agreement representative
 Notarized .
Statement of
Facility PNS
Compliance
 Detailed
Layout Plan
 Pictures
 Legal
Clearance
 Official
Receipt of
Payment
5.2 The application
shall be turned
over to the
Processor for
processing
5.3 The application
shall be turned
over to the
Processor for
processing
5.4 Staff
thoroughly
assesses
based on the
provisions of
the DOE
Department
Circular DC
2014-01-0001
or the LPG
10 Working
Industry Assigned Staff
Days
Rules, and
accepted
standards and
issuances
related to the
business of
retailing
Liquified
Petroleum
Gas

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628
5.5 Staff enters /
registers the
application in
the OIMS DOI
Database,
with the
scanning of
documents for
filing.
5.6 If substantially
complied, the
processor
shall prepare
the following
documents for
review
submission:
 Validation
Form
 Letter to
Applicant
Certificate
5.7 The
Supervising
SRS/Chief
SRs shall
review the
application,
and if
complied with
all the
requirements
shall sign /
endorse the
following for
approval and Supervising SRS
issuance of 5 Working Days
/ Division Chief
Certificate:
 Validation
Form
 Letter to
Applicant
 Certificate

(In case the


application
needs
resubmission
of the required
documents for

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629
clarification,
non-
acceptance, or
lacking
requirements,
the application
shall be
returned to the
Processor to
inform the
applicant of
the reason
why the
application
cannot
proceed.)

(When
endorsed, the
other required
documents
shall be
returned to the
Processor for
filing in the
Applicant’s
File Folder.)
5.8 The following
documents
shall be
signed by
Director for
approval of
the
application:
 Validation
Form
 Letter to
Applicant
 Certificate
3 Working Days Director
(In case the
application
shall be
disapproved
by the
Director, the
documents
shall be
returned to the

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Chief SRS
with the
reason of
disapproval
clearly
written.)
5.9 The approved
/ duly signed
documents
1 Working Day
shall be
returned to the
Processor.
5.10 The applicant
shall be
notified of the
approval of
application
and is ready
for pick-up.
Only the
following
documents
shall be
released:
 Certificate
 Letter to
Applicant

[For mailed
application,
the same
Assigned Staff
documents
shall be sent
by carrier, with
electronic
copies send
by email.
These
documents
shall be kept
secure prior to
claim of the
applicant,
upon
presentation
of the Claim
Slip.]

The Validation
Form shall be

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622
kept by the
Processor in
the Applicant’s
File Folder
together with
the application
required
documents.
The OIMS
DOI Database
shall be
updated on
the issuance.
6. Receiving of the 6.1 The
approved / documents
signed Certificate shall be
released upon
presentation
of Claim Stub,
or valid
identification
or proper /
valid
Certification / Assigned Staff
Authoritarian.
6.2 For mailed
application,
the same
documents
shall be sent
by carrier, with
electronic
copies send
by email.
Total Number of Days 20 Working Days

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Issuance of Certificate of Coal End-User Registration (CEUR)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Entities involved in coal purchasing and utilization
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
VFO-ERDUD
(ERDB Form No. 2011-2)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development
Authority (CDA)
4. Technical specifications of coal-fired
Supplier of Equipment
equipment and location map
5. Environmental Compliance
DENR-EMB
Certificate of coal storage facility
6. Current Business Permit City/municipality where the facility is located
7. Other supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation
of application
8. Copy of Official Receipt or validated
DOE-VFO or bank
deposit slip for the payment of
Application Fee – Php 5,000.00
application fee
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1.1 VFO Records
1. Submission of
Officer receives
three (3)
the complete
complete sets Records Officer,
documents with 1 Working Day
of documents VFO
Official
and proof of
Receipt/Proof of
payment – VFO
Payment
1.2 VFO Records
Records Officer,
Officer transmits 1 Working Day
VFO
the received

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624
documents with
Document
Tracking System
(DTS) to VFO -OD
1.3 VFO-OD receives
the documents
and transmits to Admin. Staff,
Energy Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD)
1.4 ERDUD conducts
Sr. SRS/SRS II,
technical 6 Working Days
ERDS
evaluation
1.4.1
If not technically
qualified, ERDUD
Director,
rejects the
VFO
application through
a letter signed by
the VFO Director 1 Working Day
1.4.2
If technically
qualified, ERDUD Chief SRS,
endorses to Legal ERDUD
Section for review
and evaluation
1.5 Legal Section
Legal Officer,
conducts Legal 3 Working Days
VFO
Evaluation
1.5.1
If not legally
qualified, ERDUD
Director,
rejects the
VFO
application through
a letter signed by
the VFO Director
1.5.2 1 Working Day
If legally qualified,
Legal Section
endorses the Legal Officer,
application to VFO
VFO-OD for
review and
approval
1.6 VFO-OD reviews
Director,
and approves the 3 Working Days
VFO
application
1.7 VFO-OD records
1 Working Day Admin. Staff,
and transmits the

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625
approved CEUR Office of the
to ERDUD Director
1.8 ERDUD records
and transmits the
Records Officer
approved CEUR 1 Working Day
ERDUD
to VFO-Records
Officer
1.9 VFO-Records
Officer releases
Records Officer
the approved 1 Working Day
VFO
CEUR to applicant
thru mail/ pick-up
Total Number of Days 20 Working Days

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DOE 2021 Citizen's Charter 635
Issuance of Certificate of Coal Trader Accreditation (CTA)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Entities involved in coal trading activities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
4. Coal Supply Contract and/or purchase
agreement, if applicable, or Deed of
Undertaking with COC D/P Holder,
COC Holder, SSCMP Holder, Foreign Supplier
independent SCCMP holder or foreign
coal supplier for a period of at least 1
year
5. Environmental Compliance Certificate
DENR-EMB
of coal storage facility
City/municipality where the storage facility is
6. Current Business Permit
located
7. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
8. Copy of Official Receipt or validated
DOE-VFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FOR COAL OPERATING CONTRACT (COC) HOLDER
1. Request letter
2. Other Supporting and relevant Client
documents that the DOE may find

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necessary for the proper evaluation of
application
FOR SMALL-SCALE COAL MINING PERMIT (SSCMP) HOLDER
1. Request letter
2. Copy of the approved and duly
conformed SSCMP
3. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR LOGISTICS SERVICE PROVIDER (LSP)
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
City/municipality where the office/storage
4. Current Business Permit
facility is located
5. List of authorized drivers
6. List of vehicles with plate number and Client
copy of OR/CR
7. Certification from an Accredited Coal
Trader or Registered Coal End-User Accredited Coal Trader/Registered Coal End-
acknowledging that the applicant is its User
hauler
8. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
9. Copy of Official Receipt or validated
DOE-VFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 VFO Records
three (3) complete Officer receives
Records Officer,
sets of documents the complete 1 Working Day
VFO
with proof of documents with
payment – VFO Official

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DOE 2021 Citizen's Charter 637
DOE 2021 Citizen's Charter 628
Receipt/Proof of
Payment
1.2 VFO Records
Officer transmits
the received
Records Officer,
documents with 1 Working Day
VFO
Document
Tracking System
(DTS) to VFO-OD
1.3 VFO-OD receives
the documents
and transmits to
Admin. Staff,
Energy Resource
1 Working Day Office of the
Development and
Director
Utilization
Division
(ERDUD)
1.4 ERDUD conducts
Sr. SRS/SRS II,
technical 6 Working Days
ERDUD
evaluation
1.4.1
If not technically
qualified, ERDUD
rejects the Director,
application VFO
through a letter
signed by the
1 Working Day
VFO Director
1.4.2
If technically
qualified, ERDUD Chief SRS,
endorses to Legal ERDUD
Section for review
and evaluation
1.5 Legal Section
Legal Officer,
conducts Legal 3 Working Days
VFO
Evaluation
1.5.1
If not legally
qualified, ERDUD
rejects the Director,
application VFO
through a letter
signed by the 1 Working Day
VFO Director
1.5.2
If legally qualified,
Legal Officer,
Legal Section
VFO
endorses the
application to

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DOE 2021 Citizen's Charter 629
VFO-OD for
review and
approval
1.6 VFO-OD reviews
Director,
and approves the 3 Working Days
VFO
application
1.7 VFO-OD records
Admin. Staff,
and transmits the
1 Working Day Office of the
approved CTA to
Director
ERDUD
1.8 ERDUD records
and transmits the
Records Officer
approved CTA to 1 Working Day
ERDUD
VFO-Records
Officer
1.9 VFO-Records
Officer releases
Records Officer
approved CTA to 1 Working Day
VFO
applicant thru
mail/ pick-up
Total Number of Days 20 Working Days

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DOE 2021 Citizen's Charter 639
DOE 2021 Citizen's Charter 630
Issuance of Certificate of Coal Trader Accreditation-Renewal
(CTAR)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Accredited Coal Traders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
VFO-ERDUD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
4. Coal Supply Contract and/or purchase
agreement, if applicable, or Deed of
Undertaking with COC D/P Holder, COC Holder, SSCMP Holder, Foreign
independent SCCMP holder or foreign Supplier
coal supplier for a period of at least 1
year
5. Environmental Compliance Certificate
DENR-EMB
of coal storage facility
City/municipality where the storage facility is
6. Current Business Permit
located
7. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
8. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
9. Copy of Official Receipt or validated
DOE-VFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FOR COAL OPERATING CONTRACT (COC) HOLDER
1. Request letter Client

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Charter 622 640
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City/municipality where the COC area/storage
2. Current Business Permit
facility is located
3. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
4. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR SMALL-SCALE COAL MINING PERMIT (SSCMP) HOLDER
1. Request letter
2. Copy of the approved and duly Client
conformed SSCMP
City/municipality where the permit
3. Current Business Permit
area/storage facility is located
4. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
5. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR LOGISTICS SERVICE PROVIDER (LSP)
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
City/municipality where the office/storage
4. Current Business Permit
facility is located
5. LSP report (1 year from date of
accreditation)
6. List of authorized drivers Client
7. List of vehicles with plate number and
copy of OR/CR
8. Certification from an Accredited Coal
Trader or Registered Coal End-User Accredited Coal Trader/Registered Coal End-
acknowledging that the applicant is its User
hauler

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9. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
10. Copy of Official Receipt or validated
DOE-VFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 VFO Records
three (3) Officer receives
complete sets of the complete
Records Officer,
documents with documents with 1 Working Day
VFO
proof of payment Official
– VFO Receipt/Proof of
Payment
1.2 VFO Records
Officer transmits
the received
documents with Records Officer,
1 Working Day
Document VFO
Tracking System
(DTS) to VFO-
OD
1.3 VFO-OD
receives the
documents and
transmits to Admin. Staff,
Energy Resource 1 Working Day Office of the
Development and Director
Utilization
Division
(ERDUD)
1.4 ERDUD conducts
3 Working Sr. SRS/SRS II,
technical
Days ERDS
evaluation
1.4.1
If not technically
qualified, ERDUD
rejects the Director,
application VFO
through a letter
signed by the
1 Working Day
VFO Director
1.4.2
If technically
qualified, ERDUD Chief SRS,
endorses the ERDUD
application to
CERCD for

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financial
evaluation
1.5 CERCD conducts Technical Audit
2 Working
financial Specialist,
Days
evaluation CERCD
1.5.1
If financial
evaluation not
satisfied, ERDUD
Director,
rejects the
VFO
application
through a letter
signed by the
1 Working Day
VFO Director
1.5.2
If financial
evaluation
Chief,
satisfied, CERCD
CERCD
endorses the
application to
ERDUD
1.6 ERDUD
endorses the
Chief SRS,
application to 1 Working Day
ERDUD
Legal Section for
Legal Evaluation
1.7 Legal Section
2 Working Legal Officer,
conducts Legal
Days VFO
Evaluation
1.7.1
If not legally
qualified, ERDUD
rejects the Director,
application VFO
through a letter
signed by the
VFO Director
1 Working Day
1.7.2
If legally
qualified, Legal
Section endorses Legal Officer,
the application to VFO
VFO-OD for
review and
approval
1.8 VFO-OD reviews Director,
and approves the 3 Working
VFO
application Days

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1.9 VFO-OD records
Admin. Staff,
and transmits the
1 Working Day Office of the
approved CTAR
Director
to ERDUD
1.10 ERDUD records
and transmits the
Records Officer
approved CTAR 1 Working Day
ERDUD
to VFO-Records
Officer
1.11 VFO-Records
Officer releases
Records Officer
approved CTAR 1 Working Day
VFO
to applicant thru
mail/ pick-up
Total Number of Days 20 Working Days

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Issuance of Certificate of Compliance (COC) for Liquid Fuels
Retail Outlets
Issues Certificates for Commercial Operation of Liquid Fuels Retail Outlets
operating within the Visayas Regions. Due to requirements for compliance to
facility standards, site validation may be required. The issuance is based on DC
2017-11-0011

Office or Division: Energy Industry Management Division (EIMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Downstream Oil related business / activities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
 DOE-VFO-QF-10 Service Request
Form) (1 copy)
 DOE-VFO-EIMD-QF-00 (DOE
SCC/COC Clearance of No Pending
Case)
 For LFRO applicants:
 DOE-VFO-EIMD-QF-04 (Application
Form)
 DOE-VFO-EIMD-QF-05 (Checklist)
 DOE-VFO-EIMD-QF-06 (Affidavit of
Undertaking)
 For MRO applicants:
 DOE-VFO-EIMD-QF-08 (Application
Form)
Officer of the Day / Frontline Services / Processors
 DOE-VFO-EIMD-QF-09 (Checklist)
 DOE-VFO-EIMD-QF-10 (Affidavit of
Undertaking)
 For TERO applicants:
 DOE-VFO-EIMD-QF-11 (Application
Form)
 DOE-VFO-EIMD-QF-12 (Checklist)
 DOE-VFO-EIMD-QF-13 (Affidavit of
Undertaking)
 For TSRO applicants:
 DOE-VFO-EIMD-QF-14
(Application Form)
 DOE-VFO-EIMD-QF-15
(Checklist)

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DOE 2021 Citizen's Charter 636


 DOE-VFO-EIMD-QF-16 (Affidavit
of Undertaking)
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. The Applicant 1.1 Receives and
submits the checks the
required completeness
documents to of the
the submission
Receiver/Proce
ssor
 Notarized
Application
Form
 Affidavit of
Undertaking
 Supply
Agreement
 Notarized
Statement
of Facility
PNS
Compliance
 Detailed
Layout Plan
Pictures
1.2 If the above N/A
submissions are
complete and
valid, the
Processor
issues another
Application Assigned Staff /
Checklist (see Receiver / Officer
Appendix A) for of the-Day,
compliance of Energy Industry
the Applicant Management
that includes Division
the following:
 Request for
Legal
Clearance
 Order of
Payment
(The issuance
of the above
two
requirements is
in order, i.e.,

DOE 2021 Citizen's Charter 646


DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 628 637
payment cannot
be processed
without a Legal
Clearance)
2. The Applicant 2.1 If the Applicant
submits the has NO pending
Request for case the Legal
Legal Clearance is
Legal Section
Clearance to issued. If there
* Issuance of
the Legal is a pending
Legal Clearance
Section case, the N/A
is included in a
applicant is
separate internal
advised to settle
process
the case prior to
the issuance of
Legal
Clearance.
3. Payment of 3.1 The Cashier
Required Fees receives the
Order of Ack. Fee
Payment and PhP 500.00
may process
provided the COC 1st
following are Issuance:
presented: PhP 3,000.00
 Legal
Clearance of COC
NO pending Renewal:
Case PhP 2,500.00
 EIMD Order
of Payment
3.2 For application
with pending
case, the
Cashier shall Collection Officer
only issue an
Official Receipt
for the payment
of fines with the
receipt of Legal
Order of
Payment
4. Upon issuance
of OR,
Applicant shall
present the OR
to the Legal
Section for the
issuance of

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 629 638
DOE 2021 Citizen's Charter 647
Legal
Clearance.
5. The Applicant 5.1 Upon receipt,
shall submit the and found in
following order, valid and
documents to complete, the
the Receiver/ Applicant shall
Processor: be issued a
 Notarized Claim Slip. The
Application Claim Slip shall
Form be presented
 Notarized when claiming
Application the documents
Form by the Applicant
 Affidavit of or authorized
Undertaking representative.
 Supply
Agreement
 Notarized
Statement
of Facility
PNS 1 Working Day Receiver / Officer
Compliance of the-Day
 Detailed
Layout Plan
 Pictures
 Legal
Clearance
 Official
Receipt of
Payment
5.2 The application
shall be turned
over to the
Processor for
processing
5.3 The application
shall be turned
over to the
Processor for
processing
5.4 Staff thoroughly
assesses based
on the
provisions of
10 Working
the DOE Assigned Staff
Days
Department
Circular
DC2017-11-
0011, or the

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2021 Citizen's
Citizen's Charter
Charter 630 639
648
Revised Retail
Rules, and
accepted
standards and
issuances
related to the
business of
retailing liquid
fuels
5.5 Staff enters /
registers the
application in
the OIMS DOI
Database, with
the scanning of
documents for
filing.
5.6 If substantially
complied, the
processor shall
prepare the
following
documents for
review
submission:
 Validation
Form
 Letter to
Applicant
Certificate
5.7 The
Supervising
SRS/Chief SRS
shall review the
application, and
if complied with
all the
requirements
shall
sign/endorse Supervising SRS
the following for 5 Working Days
/ Division Chief
approval and
issuance of
Certificate:
 Validation
Form
 Letter to
Applicant
 Certificate

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2021 Citizen's
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Charter 649
640
(In case the
application
needs
resubmission of
the required
documents for
clarification,
non-
acceptance, or
lacking
requirements,
the application
shall be
returned to the
Processor to
inform the
applicant of the
reason why the
application
cannot
proceed.)

(When
endorsed, the
other required
documents shall
be returned to
the Processor
for filing in the
Applicant’s File
Folder.)
5.8 The following
documents shall
be signed by
Director for
approval of the
application:
 Validation
Form
 Letter to
Applicant
 Certificate
3 Working Days Director
(In case the
application shall
be disapproved
by the Director,
the documents
shall be
returned to the

DOE 2021 Citizen's Charter 641


DOE 2021 Citizen's Charter 632
DOE 2021 Citizen's Charter 650
Chief SRS with
the reason of
disapproval
clearly written.)
5.9 The approved /
duly signed
documents shall 1 Working Day
be returned to
the Processor.
5.10 The applicant
shall be notified
of the approval
of application
and is ready for
pick-up. Only
the following
documents shall
be released:
 Certificate
 Letter to
Applicant

[For mailed
application, the
same
documents shall
be sent by
carrier, with
electronic
copies send by Assigned Staff
email. These
documents shall
be kept secure
prior to claim of
the applicant,
upon
presentation of
the Claim Slip.]

The Validation
Form shall be
kept by the
Processor in the
Applicant’s File
Folder together
with the
application
required
documents. The
OIMS DOI

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2021Citizen's Charter
Citizen'sCharter
Charter 633 642
DOE 651
Database shall
be updated on
the issuance.
6. Receiving of the 6.1 The documents
approved / shall be
signed released upon
Certificate presentation of
Claim Stub, or
valid
identification or
proper / valid
Certification /
Authoritarian. Assigned Staff
6.2 For mailed
application, the
same
documents shall
be sent by
carrier, with
electronic
copies send by
email.
Total Number of Days 20 Working Days

DOE
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2021 Charter
Citizen's Charter 634 652
DOE 2021 Citizen's Charter 643
Issuance of Certificate of Non-Coverage (CNC) For Liquid
Fuels Retail Outlets
Issues Certification in the operation of own-use liquid fuels dispensing and
storage, not intended for retail to the public, as per DOE DC 2017-11-0011

Office or Division: Energy Industry Management Division (EIMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Downstream Oil related business / activities
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
 DOE-VFO-QF-10 Service Request Form)
(1 copy)
 DOE-VFO-EIMD-QF-00 (DOE SCC/COC
Clearance of No Pending Case)
 DOE-VFO-EIMD-QF-01 (Checklist of
Requirements for Securing Certificate of Officer of the Day / Frontline Services / Processors
Non-Coverage (CNC) for Storage and
Dispensing Liquid Fuels for Own-Use
Operation) (1 copy)
 DOE-VFO-EIMD-QF-03 (Affidavit of
Undertaking)
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. The Applicant 1.1 Receives and
submits the checks the
required completeness
documents to of the
the submission
Receiver/Proce
ssor
 Notarized
Application N/A
Form
 Affidavit of
Undertaking
 Supply
Agreement
 Notarized
Statement
of Facility

DOE 2021 Citizen's Charter 635


DOE 2021 Citizen's Charter 653
DOE 2021 Citizen's Charter 644
PNS
Compliance Assigned Staff /
 Detailed Receiver / Officer
Layout Plan of the-Day,
Pictures Energy Industry
1.2 If the above Management
submissions are Division
complete and
valid, the
Processor
issues another
Application
Checklist (see
Appendix A) for
compliance of
the Applicant
that includes
the following:
 Request for
Legal
Clearance
 Order of
Payment
(The issuance
of the above
two
requirements is
in order, i.e.,
payment cannot
be processed
without a Legal
Clearance)
2. The Applicant 2.1 If the Applicant
submits the has NO pending
Request for case the Legal
Legal Clearance is
Legal Section
Clearance to issued. If there
* Issuance of
the Legal is a pending
Legal Clearance
Section case, the N/A
is included in a
applicant is
separate internal
advised to settle
process
the case prior to
the issuance of
Legal
Clearance.
3. Payment of 3.1 The Cashier
Required Fees receives the
Ack. Fee
Order of
Php 500.00
Payment and
may process

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 636 654
DOE 2021 Citizen's Charter 645
provided the
following are
presented:
 Legal
Clearance of
NO pending Collection Officer
Case
 EIMD Order
of Payment
3.2 For application
with pending
case, the
Cashier shall
only issue an
Official Receipt
for the payment
of fines with the
receipt of Legal
Order of
Payment
4. Upon issuance
of OR,
Applicant shall
present the OR
to the Legal
Section for the
issuance of
Legal
Clearance.
5. The Applicant 5.1 Upon receipt,
shall submit the and found in
following order, valid and
documents to complete, the
the Receiver/ Applicant shall
Processor: be issued a
 Notarized Claim Slip. The
Application Claim Slip shall
Form be presented
 Notarized when claiming
Application the documents 1 Working Day Receiver / Officer
Form by the Applicant of the-Day
 Affidavit of or authorized
Undertaking representative.
 Supply
Agreement
 Notarized
Statement
of Facility
PNS
Compliance

DOE
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2021
2021Citizen's
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Citizen'sCharter
Charter
Charter 637 655
646
 Detailed
Layout Plan
 Pictures
 Legal
Clearance
 Official
Receipt of
Payment
5.2 The application
shall be turned
over to the
Processor for
processing
5.3 The application
shall be turned
over to the
Processor for
processing
5.4 Staff thoroughly
assesses based
on the
provisions of
the DOE
Department
Circular
DC2017-11-
0011, or the
Revised Retail
Rules, and
accepted
standards and
issuances
related to the
business of 10 Working
Assigned Staff
retailing liquid Days
fuels
5.5 Staff enters /
registers the
application in
the OIMS DOI
Database, with
the scanning of
documents for
filing.
5.6 If substantially
complied, the
processor shall
prepare the
following
documents for

DOE 2021 Citizen's Charter 638 647


DOE 2021 Citizen's Charter 656
review
submission:
 Validation
Form
 Letter to
Applicant
Certificate
5.7 The
Supervising
SRS/Chief SRs
shall review the
application, and
if complied with
all the
requirements
shall
sign/endorse
the following for
approval and
issuance of
Certificate:
 Validation
Form
 Letter to
Applicant
 Certificate

(In case the Supervising SRS


5 Working Days
application / Division Chief
needs
resubmission of
the required
documents for
clarification,
non-
acceptance, or
lacking
requirements,
the application
shall be
returned to the
Processor to
inform the
applicant of the
reason why the
application
cannot
proceed.)

DOE 2021 Citizen's Charter 639


DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 648
657
(When
endorsed, the
other required
documents shall
be returned to
the Processor
for filing in the
Applicant’s File
Folder.)
5.8 The following
documents shall
be signed by
Director for
approval of the
application:
 Validation
Form
 Letter to
Applicant
 Certificate

(In case the


application shall 3 Working Days Director
be disapproved
by the Director,
the documents
shall be
returned to the
Chief SRS with
the reason of
disapproval
clearly written.)
5.9 The approved /
duly signed
documents shall 1 Working Day
be returned to
the Processor.

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2021Citizen's
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Charter 640 658
5.10 The applicant
shall be notified
of the approval
of application
and is ready for
pick-up. Only
the following
documents shall
be released:
 Certificate
 Letter to
Applicant

[For mailed
application, the
same
documents shall
be sent by
carrier, with
electronic
copies send by
email. These
Assigned Staff
documents shall
be kept secure
prior to claim of
the applicant,
upon
presentation of
the Claim Slip.]

The Validation
Form shall be
kept by the
Processor in the
Applicant’s File
Folder together
with the
application
required
documents. The
OIMS DOI
Database shall
be updated on
the issuance.
6. Receiving of the 6.1 The documents
approved / shall be
signed released upon
Assigned Staff
Certificate presentation of
Claim Stub, or
valid

DOE 2021 Citizen's Charter 659


DOE 2021 Citizen's Charter 641 650
identification or
proper / valid
Certification /
Authoritarian.
6.2 For mailed
application, the
same
documents shall
be sent by
carrier, with
electronic
copies send by
email.
Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 642

DOE
DOE2021
2021Citizen's
Citizen'sCharter
Charter 651
660
Issuance of Small-Scale Coal Mining Permit (SSCMP)-
Independent

Office or Division VFO – Energy Resource Development and Utilization Division


Classification Highly Technical Transaction
Type of Transaction Government-2-Citizen
Who May Avail Interested individuals
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
1. Application Letter addressed to VFO
Director and signed by the Applicant or
any Authorized Representative
2. Filled-out Application Form
3. Survey Plan (1 mylar, 2 whiteprints)
signed and sealed by Geodetic
Engineer
4. Technical Description
5. Lot Data Computation
6. Certification of Residency from:
6.1 Barangay Captain and;
6.2 Municipal/City Mayor
7. Work Program (signed and sealed by
Mining Engineer):
Client
7.1 Computation of Coal Reserves
7.2 Mining Method to be used
7.3 Projection of Daily and Annual
Production Rates
7.4 Table of Organization
7.5 List of Mining Equipment
7.6 Geological Map of Area Applied,
Scale 1:1000
7.7 Detailed Mine Plan, Scale 1:1000
7.8 Production Cost per metric ton
7.9 Minimum Acceptable Market Price
per metric ton
8. Proof of Working Capital (i.e.,
Certificate of Bank Deposit)
9. Copy of Official Receipt or validated
DOE-VFO or bank
deposit slip for the payment of
Application Fee Php 1,000.00 per hectare or
application and permit fees
fraction thereof

DOE 2021 Citizen's Charter 643


DOE 2021 Citizen's Charter 652
DOE 2021 Citizen's Charter 661
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 VFO Records
Complete Officer receives
Documents with the complete Records Officer,
1 Working Day
Official Receipt / documents with VFO
Proof of Payment Official Receipt /
– VFO Proof of Payment
1.2 VFO Records
Officer transmits
the received
Records Officer,
documents with 1 Working Day
VFO
Document
Tracking System
(DTS) to VFO-OD
1.3 VFO-OD receives
the documents
and transmits to Admin. Staff,
Energy Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD)
1.4 ERDUD receives
the documents
and conducts a
12 Working Sr. SRS/SRS II
Technical
Days ERDUD
Evaluation of the
submitted
application
1.5 ERDUD Reviews
and Approves the Supv./Chief SRS
1 Working Day
evaluated SSCMP ERDUD
application
1.5.1
If disapproved,
ERDUD rejects the Director,
application with a VFO
letter signed by the
VFO Director
1.5.2
If approved,
ERDUD endorses Chief SRS,
the application to CNMD
VFO-OD for
approval
1.6 VFO-OD reviews
and approves the Director,
2 Working Days
evaluated SSCMP VFO
application

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 644 653
662
1.6.1
If disapproved,
ERDUD rejects the
application with a
letter signed by the
VFO Director
1.6.2
If approved, VFO-
Admin. Staff,
OD records and
Office of the
transmits the
Director
approved SSCMP
to ERDUD
1.7 ERDUD records
and transmits the
Records Officer
approved SSCMP 1 Working Day
ERDUD
to VFO-Records
Officer
1.8 VFO-Records
Officer releases
Records Officer
the approved 1 Working Day
VFO
SSCMP thru mail/
pick-up
Total Number of Days 20 Working Days

DOE2021
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Citizen'sCharter
Charter 645 663
DOE 2021 Citizen's Charter 654
Issuance of Small-Scale Coal Mining Permit (SSCMP)-
Supervised by Coal Operating Contract (COC) Holders

Office or Division VFO – Energy Resource Development and Utilization Division


Classification Highly Technical Transaction
Type of Transaction Government-2-Citizen
Who May Avail Interested individuals
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
1. Application Letter addressed to VFO
director and signed by the Applicant or
any Authorized Representative
2. Filled-out Application Form
3. Survey Plan (1 mylar, 2 whiteprints)
signed and sealed by Geodetic
Engineer
4. Technical Description
5. Lot Data Computation
6. Certification of Residency from:
6.3 Barangay Captain and;
6.4 Municipal/City Mayor
7. Work Program (signed and sealed by
Mining Engineer):
a. Computation of Coal Reserves
Client
b. Mining Method to be used
7.3 Projection of Daily and Annual
Production Rates
7.4 Table of Organization
7.5 List of Mining Equipment
7.6 Geological Map of Area Applied,
Scale 1:1000
7.7 Detailed Mine Plan, Scale 1:1000
7.8 Production Cost per metric ton
7.9 Minimum Acceptable Market Price
per metric ton
8. Proof of Working Capital (i.e., Certificate
of Bank Deposit)
9. Operating Agreement
10. Contract of Purchase and Sale
11. Copy of Official Receipt or validated DOE-VFO or bank
deposit slip for the payment of Application Fee Php 1,000.00 per hectare
application and permit fees or fraction thereof

DOE2021
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DOE 2021Citizen's
2021 Citizen'sCharter
Citizen's Charter
Charter 646 655
664
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 VFO Records Officer
Complete receives the
Documents with complete documents Records Officer,
1 Working Day
Official Receipt / with Official VFO
Proof of Payment Receipt/Proof of
– VFO Payment
1.2 VFO Records Officer
transmits the
received documents Records Officer,
1 Working Day
with Document VFO
Tracking System
(DTS) to VFO -OD
1.3 VFO-OD receives the
documents and
transmits to Energy Admin. Staff,
Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD
1.4 ERDUD receives the
documents and
12 Working Sr. SRS/SRS II,
conducts a Technical
Days ERDUD
Evaluation of the
submitted application
1.5 ERDUD Reviews and
Approves the Supv./ Chief SRS
1 Working Day
evaluated SSCMP ERDUD
application
1.5.1
If disapproved,
ERDUD rejects the Director,
application with a VFO
letter signed by the
VFO Director
1.5.2
If approved, ERDUD
Chief SRS
endorses the
ERDUD
application to VFO-
OD for approval
1.6 VFO-OD Reviews
and Approves the Director,
2 Working Days
evaluated SSCMP VFO
application
1.6.1
Admin. Staff,
If disapproved,
Office of the
ERDUD rejects the
Director
application with a

DOE 2021 Citizen's Charter 647 656


DOE 2021 Citizen's Charter 665
letter signed by the
VFO Director
1.6.2
If approved, VFO-OD
records and transmits
the approved SSCMP
to ERDUD
1.7 ERDUD records and
transmits the Records Officer
1 Working Day
approved SSCMP to ERDUD
VFO-Records Officer
1.8 VFO-Records Officer
releases the Records Officer
1 Working Day
approved SSCMP VFO
thru mail/ pick-up
Total Number of Days 20 Working Days

DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 648657
DOE 2021 Citizen's Charter 666
MINDANAO FIELD OFFICE

(MFO)

DOEDOE DOE
20212021 2021 Charter
Citizen's Citizen's Charter 658 649
Citizen's Charter 667
SUMMARY
Mindanao Field Office (MFO)
TRANSACTION
PROCESS DURATION
CLASSIFICATION
EXTERNAL SERVICES
1. Receiving and Endorsement to OIMB
Application for the Issuance of
Acknowledgement Letter to Notice of 3 Working Days Simple
Crude Oil/Petroleum Products
Importation and Exportation
2. Issuance of Safety Engineer’s (SE) or
7 Working Days Complex
Safety Inspector’s (SI) Permit
3. Issuance of Certificate of Coal End-
20 Working Days Highly Technical
User Registration (CEUR)
4. Issuance of Certificate of Coal Trader
20 Working Days Highly Technical
Accreditation (CTA)
5. Issuance of Certificate of Coal Trader
20 Working Days Highly Technical
Accreditation-Renewal (CTAR)
6. Issuance of Certificate of Compliance
(COC) for Liquid Fuels Retail Outlet 20 Working Days Highly Technical
(LFROs)
7. Issuance of Certificate of Non-
Coverage (CNC) for Storage and
20 Working Days Highly Technical
Dispensing Liquid Fuels for Own-Use
Operation
8. Issuance of Certification for Hauler
20 Working Days Highly Technical
(Retail Outlet-Own Use)
9. Issuance of Small-Scale Coal Mining
Permit (SSCMP) - Supervised by
20 Working Days Highly Technical
Coal Operating Contract (COC)
Holders
10. Issuance of Small-Scale Coal Mining
20 Working Days Highly Technical
Permit (SSCMP) – Independent
11. Issuance of Standards Compliance
Certificate (SCC) for Liquefied
20 Working Days Highly Technical
Petroleum Gas (LPG) Auto LPG
Dispensing Station
12. Issuance of Standards Compliance
Certificate (SCC) for Liquefied 20 Working Days Highly Technical
Petroleum Gas (LPG) Dealer
13. Issuance of Standards Compliance
Certificate (SCC) for Liquefied 20 Working Days Highly Technical
Petroleum Gas (LPG) Refiller

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DOE 2021 Citizen's Charter 659
DOE 2021 Citizen's Charter 668
14. Issuance of Standards Compliance
Certificate (SCC) for Liquefied 20 Working Days Highly Technical
Petroleum Gas (LPG) Retailer
15. Issuance Standards Compliance
Certificate (SCC) for Liquefied 20 Working Days Highly Technical
Petroleum Gas (LPG) Hauler
INTERNAL SERVICES
1. Issuance of Legal Opinion 1 Working Day Simple
2. Legal Clearance (Certificate of No
1 Working Day Simple
Violations)
3. Mailing Postal Services 1 Working Day Simple
4. Processing of Petty Cash 1 Working Day Simple
5. Processing of Transportation and
1 Working Day Simple
Logistics
6. Receiving and Endorsing Outgoing
1 Working Day Simple
Documents
7. Strategic Performance Management
2 Working Days Simple
System–OPCR/DPCR/ IPCR
8. Collection of Fees and Charges 2 Working Days Simple
9. Processing of Procurement Through
2 Working Days Simple
PS-DBM
10. Processing of Requisition and Issue
Slip (RIS) of Supplies, Materials and 2 Working Days Simple
Property, Plant and Equipment
11. Liquidation of Cash Advance Local
and Foreign Travel (with or without 3 Working Days Simple
refund)
12. Processing and Filing OF SALN 3 Working Days Simple
13. Processing for the Disposal of
Unserviceable Properties Thru
Donation or Transfer Without Cost to 5 Working Days Complex
Other Government Entities, LGUs,
Schools, or State Universities
14. Processing for the Disposal of
5 Working Days Complex
Unserviceable Properties Thru Sale
15. End-User Evaluation of Job
7 Working Days Complex
Applicants
16. Processing of Issuance of Check
(DV) Related to Local and Foreign 7 Working Days Complex
Travels
17. Processing of Issuance of Checks
Related to Utility and Communication
7 Working Days Complex
Expenses, Janitorial Services,
Security Services, Salaries,

DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 651
660
DOE 2021 Citizen's Charter 669
Supplier/Contractor/Service Provider
and Others
18. Issuance of Administrative Decisions
Based on Inspection Reports on
Liquid Petroleum Players
a. If there is no violation 1 Working Day
b. If both EIMD Chief SRS and MFO 14 Working Days
Highly Technical
Director have no comments
c. If either EIMD Chief SRS and 15 Working Days
MFO Director have no comments
d. If both EIMD Chief SRS and MFO 16 Working Days
Director have no comments

DOE 2021 Citizen's Charter 652


DOE 2021 Citizen's Charter 661
DOE 2021 Citizen's Charter 670
Mindanao Field Office

External Services

DOE 2021 Citizen's Charter 653


DOE 2021 Citizen's Charter 662
DOE 2021 Citizen's Charter 671
Receiving and Endorsement to OIMB Application for the
Issuance of Acknowledgement Letter to Notice of Crude
Oil/Petroleum Products Importation and Exportation
All issuance of Acknowledgement Letter to Notice of Crude Oil/Petroleum
Products Importation and Exportation is being processed by the OIMB but
the MFO receives, authenticate documents and endorses the submitted
documents for immediate processing.

Office or Division MFO - Energy Industry Management Division (EIMD)


Classification Simple Transaction
Type of Transaction Government-2-Business
Who May Avail Downstream Oil related business / activities

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Application indicating the following (1 Officer of the Day / Frontline Services /
copy) Processors
1.1 Company Details
1.1.1 Business name
1.1.2 Address
1.1.3 Telephone/Fax Number
Provided by applicant
1.1.4 Email Address
1.1.5 Name of Authorized
Representative/Signatory
1.2 Shipment Details
1.2.1 Product Type
1.2.2 Quantity of Cargo (in KL/ CBM/
KB/bbl)
1.2.3 Supplier /Buyer & Address
1.2.4 Loadport
1.2.5 Estimated Date of Loading Provided by applicant
(ETL)
1.2.6 Estimated Date of Arrival (ETA)
1.2.7 Disport
1.2.8 Name of Vessel
1.2.9 Flag of Vessel/ Voyage Number

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1.3 Estimated Price
1.3.1 FOB Price
1.3.2 Insurance Cost Provided by applicant
1.3.3 Freight Cost
2. Proforma Invoice (1 copy) Provided by Supplier
3. Product Guaranteed Specs/Certificate
Provided by Supplier
of Quality from Supplier (1 Copy)
4. For avgas, slop/used/waste oils,
sludges and similar petroleum
products/by- products, clearance from
the EMB/DENR pursuant to RA 6969,
“Toxic Substances, Hazardous and
Nuclear Wastes Control Act of 1990”
(1 copy)
5. For petroleum-based solvents,
Material Safety Data Sheet (MSDS)
indicating the petroleum weight
percentage (1 copy)
6. For bioethanol Imports, projected E10
sales, including oil supply sales, for
the applied quarter (1 copy)
7. For export of crude/petroleum
products: Export Manifest and
Release Certificate (1 copy)
8. Bill of Lading (1 copy) Commercial
Invoice (1 copy)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1.1 Receiving of SRA,
application/ None 0.50 Working Day EIMD
Document
1. Submission of
Application 1.2 tracking/logging
Authentication of
SRS,
documentary
EIMD
requirements

2. Payment of 2.1 Issue an Official Ack. Fee– Collection Officer,


Receipt 0.25 Working Day MFO
Fees Php 350.00
2.2 Preparation of SRS,
Endorsement None 0.88 Working Day EIMD
Letter

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2.3 Review the Supv. SRS / Chief
Endorsement SRS,
Letter EIMD

2.4 Approve the


Director,
Endorsement 0.38 Working Day
MFO
Letter
2.5 Endorse to OIMB SRS,
1 Working Day EIMD

Total Number of Days 3 Working Days

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Issuance of Safety Engineer’s (SE) or Safety Inspector’s (SI)
Permit

Office or Division Energy Resource Development and Utilization Division (ERDUD)


Classification Complex Transaction
Type of Transaction Government-2-Citizen
Assigned Safety Engineer and Safety Inspector of Coal Operating
Who May Avail Contract (COC) Holders and/or Small-Scale Coal Mining Permit
(SSCMP) Holders
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
A. For Safety Engineer
1. Filled-out ERDB Form No. DOE-
MFO Office – DOE Website
ERDB-QF-001
2. Originally Signed Resume
3. Certificate/s of Training in General
Safety and Health related to Mining
Operations
4. Two (2) 2”x2” ID photo
5. Certified True Copy of PRC ID
6. Original Copy of valid Police Client
Clearance
7. Letter Addressed to the MFO
Director recommending/endorsing
the applicant signed by the
company’s Resident Manager of
COC or SSCMP holder
8. Copy of Official Receipt or validated
DOE-MFO or bank
deposit slip for the payment of
Application Fee Php 550.00
application and permit fees
B. For Safety Inspector
1. Filled-out ERDB Form No. DOE-
MFO Office – DOE Website
ERDB-QF-001
2. Originally Signed Resume
3. Two (2) 2”x2” ID photo
4. Original Copy of valid Police
Clearance
5. Letter Addressed to the MFO Client
Director recommending/endorsing
the applicant signed by the
company’s Resident Manager of
COC or SSCMP holder

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6. Any of the following:
a. Certified True Copy of Diploma
for Mining Engineering Course
b. Certified True Copy of Diploma
for any Engineering, Geology,
Metallurgy, or Chemistry course,
and Certificate of
Employment/Employment Record
showing at least one (1) year
experience in Safety Work
c. Certified True Copy of School
Records if Undergraduate in any
Engineering, Geology,
Metallurgy, or Chemistry course,
and Certificate of
Employment/Employment Record
Showing at least three (3) years
of experience in Safety Work
d. Certified True Copy of High
School Diploma, and Certificate
of Employment/Employment
Record showing at least five (5)
years of experience in Safety
Work
e. Certified True Copy of High
School Transcript of Records and
Certificate of Employment/
Employment Record showing at
least ten (10) years of experience
in Safety Work
7. Copy of Official Receipt or validated
DOE-MFO or bank
deposit slip for the payment of
Application Fee Php 550.00
application and permit fees
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 MFO Records Officer
Complete receives the
Documents with complete documents
1 Working Day
Official Receipt / with Official Receipt/
Proof of Proof of Payment
Payment – Records Officer,
Mindanao Field 1.2 MFO Records Officer MFO
Office (MFO) transmits the
received documents 1 Working Day
with Document

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Tracking System
(DTS) to MFO-OD

1.3 MFO-OD receives


the documents and
transmits to Energy Admin. Staff,
Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD)
1.4 ERDUD receives the
documents and
Sr. SRS/SRS II,
conducts a Technical
ERDUD
Evaluation of the
submitted application
1.4.1 If not technically
qualified, ERDUD
Director,
rejects the application 2 Working
MFO
with a letter signed by Days
the MFO Director
1.4.2 If technically
qualified, ERDUD
Supv. SRS/
endorses the
Chief SRS,
application to MFO-
ERDUD
OD for review and
approval
1.5 MFO-OD reviews the
endorsed application
1.5.1 If disapproved, Director,
MFO-OD rejects the MFO
application with a
letter signed by the 1 Working Day
MFO Director
1.5.2 If approved,
Admin. Staff,
MFO-OD records and
Office of the
transmits the signed
Director
permit to ERDUD
1.6 ERDUD records the 0.5 Working Records Officer,
signed Permit Day ERDUD
1.7 MFO Records Officer
releases the signed 0.5 Working Records Officer,
Permit thru mail/pick- Day MFO
up
Total Number of Days 7 Working Days

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Issuance of Certificate of Coal End-User Registration (CEUR)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Entities involved in coal purchasing and utilization
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
MFO-ERDUD
(ERDB Form No. 2011-2)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development
Authority (CDA)
4. Technical specifications of coal-fired
Supplier of Equipment
equipment and location map
5. Environmental Compliance
DENR-EMB
Certificate of coal storage facility
6. Current Business Permit City/municipality where the facility is located
7. Other supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation
of application
8. Copy of Official Receipt or validated
DOE-MFO or bank
deposit slip for the payment of
Application Fee – Php 5,000.00
application fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 MFO Records
Complete Officer receives
Documents the complete
with Official documents with Records Officer,
1 Working Day
Receipt / Proof Official Receipt/ MFO
of Payment – Proof of Payment
Mindanao Field
Office (MFO)

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1.2 MFO Records
Officer transmits
the received
documents with
1 Working Day
Document
Tracking System
(DTS) to MFO-
OD
1.3 MFO-OD
receives the
documents and
transmits to Admin. Staff,
Energy Resource 1 Working Day Office of the
Development Director
and Utilization
Division
(ERDUD)
1.4 ERDUD receives
the documents
and conducts a
Sr. SRS/SRS II,
Technical 6 Working Days
ERDS
Evaluation of the
submitted
application
1.4.1
If not technically
qualified,
ERDUD rejects Director,
the application MFO
with a letter
signed by the
MFO Director
1.4.2 1 Working Day
If technically
qualified,
ERDUD Supv.SRS/
endorses the Chief SRS,
application to ERDUD
MFO Legal
Officer for review
and evaluation
1.5 MFO Legal
Attorney III,
Officer conducts 3 Working Days
MFO
legal evaluation
1.5.1
If not legally
qualified, Director,
1 Working Day
ERDUD rejects MFO
the application
with a letter

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signed by the
MFO Director
1.5.2
If legally
qualified, MFO
Legal Officer
Attorney III,
endorses the
MFO
application to
MFO-OD for
review and
approval
1.6 MFO-OD reviews
Director,
and approves the 3 Working Days
MFO
application
1.7 MFO-OD
Admin. Staff,
transmits the
1 Working Day Office of the
approved CEUR
Director
to ERDUD
1.8 ERDUD records
Records Officer,
the approved 1 Working Day
ERDUD
CEUR
1.9 MFO Records
Officer releases
Records Officer,
the approved 1 Working Day
MFO
CEUR thru
mail/pick-up
Total Number of Days 20 Working Days

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Issuance of Certificate of Coal Trader Accreditation (CTA)
Office or Division Energy Resource Development and Utilization Division (ERDUD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Entities involved in coal trading activities
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
1. Application letter Client
2. Duly accomplished application form
MFO-ERDUD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
4. Coal Supply Contract and/or purchase
agreement, if applicable, or Deed of
Undertaking with COC D/P Holder, COC Holder, SSCMP Holder, Foreign
independent SCCMP holder or foreign Supplier
coal supplier for a period of at least 1
year
5. Environmental Compliance Certificate of
DENR-EMB
coal storage facility
City/municipality where the storage facility
6. Current Business Permit
is located
7. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
8. Copy of Official Receipt or validated
DOE-MFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FOR COAL OPERATING CONTRACT (COC) HOLDER
1. Request letter
2. Other Supporting and relevant
documents that the DOE may find Client
necessary for the proper evaluation of
application

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FOR SMALL-SCALE COAL MINING PERMIT (SSCMP) HOLDER
1. Request letter
2. Copy of the approved and duly
conformed SSCMP
3. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR LOGISTICS SERVICE PROVIDER (LSP)
1. Application letter Client
1. Duly accomplished application form
MFO-ERDUD
(ERDB Form No. 2011-1)

2. Certificate of Registration issued by


either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
City/municipality where the office/storage
3. Current Business Permit
facility is located
4. List of authorized drivers
5. List of vehicles with plate number and Client
copy of OR/CR
6. Certification from an Accredited Coal
Trader or Registered Coal End-User Accredited Coal Trader/Registered Coal
acknowledging that the applicant is its End-User
hauler
7. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
8. Copy of Official Receipt or validated
DOE-MFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 MFO Records
Complete Officer receives the Records Officer,
1 Working Day
Documents with complete documents MFO
Official Receipt /

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Proof of Payment with Official Receipt/
– Mindanao Field Proof of Payment
Office (MFO)
1.2 MFO Records
Officer transmits the
received documents
1 Working Day
with Document
Tracking System
(DTS) to MFO-OD
1.3 MFO-OD receives
the documents and
transmits to Energy Admin. Staff,
Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD)
1.4 ERDUD receives the
documents and
conducts a 5 Working Sr. SRS/SRS II,
Technical Evaluation Days ERDUD
of the submitted
application
1.4.1
If not technically
qualified, ERDUD
Director,
rejects the
MFO
application with a
letter signed by the
MFO Director
1.4.2 1 Working Day
If technically
qualified, ERDUD
endorses the Chief SRS,
application to MFO ERDUD
Legal Officer for
review and
evaluation
1.5 MFO Legal Officer
3 Working Attorney III,
conducts legal
Days MFO
evaluation
1.5.1
If not legally
qualified, ERDUD
Director,
rejects the
MFO
application with a
1 Working Day
letter signed by the
MFO Director
1.5.2
Attorney III,
If legally qualified,
MFO
MFO Legal Officer

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endorses the
application to MFO-
OD for review and
approval
1.6 MFO-OD reviews
4 Working Director,
and approves the
Days MFO
application
1.7 MFO-OD transmits Admin. Staff,
the approved CTA to 1 Working Day Office of the
ERDUD Director
1.8 ERDUD records the Records Officer,
approved CTA 1 Working Day
ERDUD
1.9 MFO Records
Officer releases the Records Officer,
1 Working Day
approved CTA thru MFO
mail/pick-up
Total Number of Days 20 Working Days

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Issuance of Certificate of Coal Trader Accreditation-Renewal
(CTAR)
Office or Division Coal and Nuclear Minerals Division (CNMD)
Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Who May Avail Accredited Coal Traders
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application letter Client
2. Duly accomplished application form
MFO-ERDUD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
4. Coal Supply Contract and/or purchase
agreement, if applicable, or Deed of
Undertaking with COC D/P Holder, COC Holder, SSCMP Holder, Foreign
independent SCCMP holder or foreign Supplier
coal supplier for a period of at least 1
year
5. Environmental Compliance Certificate
DENR-EMB
of coal storage facility
City/municipality where the storage facility is
6. Current Business Permit
located
7. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
8. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
9. Copy of Official Receipt or validated
DOE-MFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FOR COAL OPERATING CONTRACT (COC) HOLDER
1. Request letter Client

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City/municipality where the COC area/storage
2. Current Business Permit
facility is located
3. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
4. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR SMALL-SCALE COAL MINING PERMIT (SSCMP) HOLDER
1. Request letter
2. Copy of the approved and duly Client
conformed SSCMP
City/municipality where the permit
3. Current Business Permit
area/storage facility is located
4. Yellow copies of Coal Transport Permit
of the company’s coal trading activities
(1 year from date of accreditation)
5. Other Supporting and relevant Client
documents that the DOE may find
necessary for the proper evaluation of
application
FOR LOGISTICS SERVICE PROVIDER (LSP)
1. Application letter Client
2. Duly accomplished application form
ERDB-CNMD
(ERDB Form No. 2011-1)
3. Certificate of Registration issued by
either of the following government
agencies:
a. Securities and Exchange
Commission (SEC) SEC, DTI, CDA
b. Department of Trade and Industry
(DTI)
c. Cooperative Development Authority
(CDA)
City/municipality where the office/storage
4. Current Business Permit
facility is located
5. LSP report (1 year from date of
accreditation)
6. List of authorized drivers Client
7. List of vehicles with plate number and
copy of OR/CR
8. Certification from an Accredited Coal
Trader or Registered Coal End-User Accredited Coal Trader/Registered Coal End-
acknowledging that the applicant is its User
hauler

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9. Other Supporting and relevant
documents that the DOE may find
Client
necessary for the proper evaluation of
application
10. Copy of Official Receipt or validated
DOE-MFO or bank
deposit slip for the payment of
Application Fee – Php 3,500.00
application fee
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 MFO Records
three (3) Officer receives
complete sets of the complete
1 Working Day
documents with documents with
proof of payment Official Receipt/
– MFO Proof of Payment
1.2 MFO Records Records Officer,
Officer transmits MFO
the received
documents with
1 Working Day
Document
Tracking System
(DTS) to MFO-
OD
1.3 MFO-OD
receives the
documents and
transmits to Admin. Staff,
Energy Resource 1 Working Day Office of the
Development and Director
Utilization
Division
(ERDUD)
1.4 ERDUD receives
the documents
and conducts a
3 Working Sr. SRS/SRS II,
Technical
Days ERDUD
Evaluation of the
submitted
application
1.4.1
If not technically
qualified, ERDUD
Director,
rejects the
MFO
application with a
letter signed by 1 Working Day
the MFO Director
1.4.2
Supv. SRS/
If technically
Chief SRS,
qualified, ERDUD
ERDUD
endorses the

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DOE 2021 Citizen's Charter 687
application to
CERCD for
financial
evaluation
1.5 CERCD conducts Technical Audit
2 Working
financial Specialist,
Days
evaluation CERCD
1.5.1
If financial
evaluation not
satisfied, ERDUD Director,
rejects the MFO
application with a
letter signed by
the MFO Director 1 Working Day
1.5.2
If financial
evaluation
Chief,
satisfied, CERCD
CERCD
endorses the
application to
ERDUD
1.6 ERDUD
endorses the
Supv. SRS/
application to
1 Working Day Chief SRS,
MFO Legal
ERDUD
Officer for review
and evaluation
1.7 MFO Legal
2 Working Attorney III,
Officer conducts
Days MFO
legal evaluation
1.7.1
If not legally
qualified, ERDUD
Director,
rejects the
MFO
application with a
letter signed by
the MFO Director
1.7.2
1 Working Day
If legally
qualified, MFO
Legal Officer
Attorney III,
endorses the
MFO
application to
MFO-OD for
review and
approval
1.8 MFO-OD reviews
3 Working Director,
and approves the
Days MFO
application

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1.9 MFO-OD
Admin. Staff,
transmits the
1 Working Day Office of the
approved CTAR
Director
to ERDUD
1.10 ERDUD records
the approved Records Officer,
CTAR 1 Working Day
ERDUD

1.11 MFO Records


Officer releases
Records Officer,
the approved 1 Working Day
MFO
CTAR thru
mail/pick-up
Total Number of Days 20 Working Days

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DOE 2021 Citizen's Charter 689
Issuance of Certificate of Compliance (COC) for Liquid Fuels
Retail Outlet (LFROs)
DOE-MFO EIMD issuance of Certificate of Compliance (COC) to all persons
engaged or intending to engage in the business of retailing Liquid Fuels
within Mindanao Regions pursuant to DC No. 2017-11-0011 or "Revised
Retail Rules”

Office or Division: MFO - Energy Industry Management Division (EIMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Entities intending to engage in the business of retailing of
Who May Avail:
Liquid Fuels
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Prior Notice
1.1 Filled-out and notarized application form
complete with the following information: (1 Provided by applicant
copy)
1.1.1 Business name, address, telephone
number, fax number and e-mail address of
the business office;
1.1.2 Location and complete address of the
Retail Outlet; and
1.1.3 Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. Accomplished DOE Form on Affidavit of
Officer of the Day/Processors/
Undertaking on liability in case of violations
email eimd.doedavao@doe.gov.ph
committed by dealer/retailer (1 copy)
Supporting Documents for 1st Issuance
3. Authenticated copy of the valid Supply Agreement
or original Supplier’s Certificate from an OIMB-
OIMB-registered distributor/ supplier
registered distributor/supplier with validity period (1
copy)
4. Notarized Statement that the facility design and
operation of the Retail Outlet is PNS-compliant
signed by the Engineering Procurement Engineering Procurement Construction
Construction Contractor and dealer/owner of the Contractor
Retail Outlet supported by copy of valid PRC ID
and/or BOSH Certificate (1 copy)
5. List of dispensing pumps/hoses and underground
storage tank/s with corresponding capacity/ies per Provided by applicant
product (1 copy)
6. Scaled lay-out plan showing the island/dispensing
Engineering Procurement Construction
pumps, underground storage tanks, cashier’s booth
Contractor
and other facilities (with measurement) (1 copy)

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7. Latest photographs (in 5R size) showing: Provided by Applicant
7.1 Full/front, right, and left side views of the
retail outlet
7.2 Required stickers/labels for RON, E10 and
B2, among others
7.3 Price display board
7.4 Safety and informational signs
8. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
9. Payment of fee Provided by Applicant
10. Supporting Documents for Renewal
1. Filled-out and notarized application form complete
Provided by Applicant
with the following information: (1 copy)
a. Business name, address, telephone
number, fax number and e-mail address of
the business office;
b. Location and complete address of the
Retail Outlet; and
c. Name of dealer/retailer or authorized
representative if
partnership/corporation/cooperative
2. Accomplished DOE Form on Undertaking (1 copy) Provided by Applicant
3. Authenticated copy of the valid Supply Agreement
or original Supplier’s Certificate from an OIMB-
OIMB-registered distributor/ supplier
registered distributor/supplier with validity period (1
copy)
4. DOE SCC/COC Clearance of No Pending Case (1
Legal Services
copy)
5. Latest photographs (in 5R size) showing: Provided by Applicant
a. Full/front, right, and left side views of the
retail outlet
b. Required stickers/labels for RON, E10 and
B2, among others
c. Price display board
d. Safety and informational signs
6. Photocopy of previous COC
Provided by Applicant
7. Payment of Fee

8. Reportorial Requirements (Under oath; submitted


every 30th day of January)
9. Data on Purchase, Sales and Inventory in Volume Provided by applicant
(1 copy)

10. Authenticated copy of the valid Supply Agreement


or original Supplier’s Certificate from an OIMB-
registered distributor/supplier with validity period (1 OIMB-registered distributor/ supplier
copy)

Notes:
1. Original copy of the above documents shall be
presented to OIMB for authentication purposes
2. If the applicant is a representative of the
corporation/company; Secretary’s Certificate (for

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corporation) or notarized Authorization Letter (for
company) shall be required indicating that the
applicant/person is authorized to transact with DOE
on behalf of the corporation/company.
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of
application to completeness of
MFO / EIMD documents
(Walk-in or against checklist N/A
Online-Official of requirement.
Email) Document
Tracking/Logging
Officer of the day,
1.1.1
EIMD
If complete,
provide DOE
Online Evaluator,
SCC/COC
EIMD
Clearance of No
Pending Case to
be filed on Legal
Services
1.1.2
If incomplete,
return to client.
2. Filing of DOE 2.1 Checking of
SCC/COC database if LFRO
Admin fine
Clearance of No has record of
(if
Pending Case pending case
applicable)
to Legal
Services Chief SRS,
2.2.1 EIMD
If no pending
case, note Director,
continue MFO
processing of
COC Legal Officer,
2.2.2 MFO
If with pending
case, note hold in
abeyance
processing of
COC
3. Filing of 3.1 Issuance of order
application of payment for
fees (treasury)
and order of Staff,
N/A
submission EIMD
(Records
Management
Division)
4. Payment of 4.1 Processing of 1. New
Collecting Officer,
applicable fees payment and Application:
MFO

DOE 2021 Citizen's Charter 674


DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 692
683
issuance of 1.1 Ack. of
Official Receipt Notice - Php
500.00

1.2 COC
Application Fee
-Php. 3000.00

2. COC
renewal fee
-Php.
2500.00

3. COC late
renewal fee
- Php
3500.00
5. Submission of 5.1 Receipt of
application application and
Admin. Staff,
assignment to 1 Working Day
MFO
respective
division
5.2 Receipt of
application and
assignment to
respective
SRS,
section/
EIMD
personnel
5.3 Encoding of
payment to
database
5.4 Processing of
application and
preparation of 10 Working SRS,
COC N/A Days EIMD
5.5 Encoding of the
COC
5.6 Review of the
evaluation and Chief SRS,
action on the EIMD
application

5.7 Review and


endorsement of
application for Director,
Director’s 9 Working Days MFO
approval

5.8 Review and


approval of Assistant
endorsed Director,
application OIMB-OD

DOE 2021 Citizen's Charter 675


DOE 2021 Citizen's Charter 693
DOE 2021 Citizen's Charter 684
6. Receipt of 6.1 Release of COC SRS,
approved COC to client EIMD
6.2 File copy of the
application and SRS,
action for EIMD
safekeeping
Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 676


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DOE Citizen's
2021 Charter
Citizen's Charter 685 694
Issuance of Certificate of Non-Coverage (CNC) for Storage and
Dispensing Liquid Fuels for Own-Use Operation
DOE-MFO EIMD issuance of Certificate of Non-coverage (CNC) to all persons
engaged for own use operation

Office or Division MFO - Energy Industry Management Division (EIMD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Entities intending to engage in own-use operation which refers to the
Who May Avail
operation of a motor vehicle fleet
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. OIMB/FO duly acknowledged format


letter- request containing the following
information: (1 copy)
1.1 Business name, address,
telephone number, fax number and
e-mail address of the business Officer of the Day/Processors/
office; email eimd.doedavao@doe.gov.ph
1.2 Location and complete address of
the Retail Outlet; and
1.3 Name of dealer/retailer or
authorized representative if
partnership/
corporation/cooperative

2. Feasibility Study, indicating the number


and capacity of storage tanks, number
of vehicles and financial viability of Provided by Applicant
putting such establishment, among
others (1 copy)

3. Valid Membership Agreement of the


Provided by Applicant
fleet (1 copy)

4. Authenticated copy of the valid Supply


Agreement or original Supplier’s
DOE - OIMB-registered distributor/ supplier
Certificate from an OIMB-registered
distributor/supplier (1 copy)

5. LTO/LTFRB/LGU documents
LGU
confirming the fleet of vehicles

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 686695
6. Memorandum of Agreement with the
fleet operator accepting the following
obligations if the applicant is the facility
provider containing, among others, the
following provisions:
6.1 To submit the above documentary
requirements for and in-behalf of Provided by Applicant
the fleet operator
6.2 To operate the facility to
exclusively serve the fleet
6.3 To execute the Notarized affidavit
of undertaking for and in-behalf of
the fleet operator
7. List of dispensing pumps/hoses and
underground storage tank/s with
Provided by Applicant
corresponding capacity/ies per product
(1 copy)
8. Scaled lay-out plan showing the
island/dispensing pumps, underground
storage tanks, cashier’s booth and Engineering Procurement Construction Contractor
other facilities (with measurement) (1
copy)
9. Accomplished DOE Form on
Provided by Applicant
Undertaking (1 copy)
10. Latest photographs (in 5R size)
showing:
10.1 Full/front, right, and left side
views of the retail outlet Provided by Applicant
10.2 Required stickers/labels for
RON, E10 and B2, among others
10.3 Safety and informational signs
11. DOE Clearance of No Pending Case MFO Legal Officer /
(1 copy) Chief SRS, EIMD
12. Payment of Fee Provided by Applicant
Notes:
1. Original copy of the above documents
shall be presented to MFO-EIMD for
authentication

DOE2021
DOE 2021Citizen's
Citizen'sCharter
Charter 687696
2. If the applicant is a representative of
the corporation/company; Secretary’s
Certificate (for corporation) or
notarized Authorization Letter (for
company) shall be required indicating
that the applicant/person is authorized
to transact with DOE on behalf of the
corporation/company
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Filing of 1.1 Review of
application to MFO completeness of
/ EIMD (Walk-in or documents
Online-Official against Officer of the day,
Email) checklist of EIMD
requirement. None
Document Online Evaluator,
Tracking/ EIMD
Logging

1.2 If incomplete,
return to client
2. Filing of DOE CNC 2.1 Checking of
Clearance of No database if
Admin fine (if
Pending Case LFRO has
applicable)
record of
pending case Chief SRS,
EIMD
2.2 If no pending
case, note
Director,
continue
MFO
processing of
CNC
Legal Officer,
2.3 If with pending
MFO
case, note hold
in abeyance
processing of
CNC
3. Filing of 3.1 Issuance of
application order of Staff,
None
payment for EIMD
fees

DOE 2021 Citizen's Charter 688


DOE 2021 Citizen's Charter 697
3.2. Processing of 1. Ack. of
payment and Notice/
issuance of Engagement in
Official Receipt DOI
- Php 500.00
Collecting Officer,
MFO
2.Issuance of
Certification
(CNC)
-Php.
550.00
4. Submission of 4.1 Receipt of
application application and
Admin. Staff,
assignment to
MFO
respective
division
4.2 Receipt of
application and 1 Working
assignment to Day
respective
section/ SRS,
personnel EIMD
4.3 Encoding of
Payment to
Database
4.4 Processing of
application and
preparation of 10 Working SRS,
CNC None
Days EIMD
4.5 Encoding of
CNC
4.6 Review of the
action on the Supv. SRS,
evaluated EIMD
application
4.7 Review and
endorsement of
Chief SRS,
application for
9 Working EIMD
Director’s
approval Days
4.8 Review and
approval of Director,
endorsed MFO
application
5. Receipt of 5.1 Release of CNC SRS,
approved CNC to client None
EIMD

DOE
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2021Citizen's
Citizen'sCharter
Charter 698
689
5.2 File copy of the
application and SRS,
action for EIMD
safekeeping
Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 690


DOE 2021 Citizen's Charter 699
Issuance of Certification for Hauler (Retail Outlet-Own Use)
Issuance of Certification for Hauler (Retail Outlet-Owned and Retail Outlet-
Supplied Other Forms of Conveyance) pursuant to DC No. 2017-11-0011 or
“Revised Retail Rules”

Office or Division MFO - Energy Industry Management Division (EIMD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Entities intending to engage in own-use operation which
Who may Avail
refers to the operation of a motor vehicle fleet
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. OIMB/FO duly acknowledged format


letter- request containing the following
information: (1 copy)
1.1 Business name, address, telephone
number, fax number and e-mail address
of the business office; Officer of the Day/Processors/
email eimd.doedavao@doe.gov.ph
1.2 Location and complete address of
the Retail Outlet; and

1.3 Name of dealer/retailer or


authorized representative if partnership/
corporation/cooperative

2. Feasibility Study, indicating the number


and capacity of storage tanks, number
of vehicles and financial viability of Provided by applicant
putting such establishment, among
others (1 copy)

3. Valid Membership Agreement of the


Provided by applicant
fleet (1 copy)
4. Authenticated copy of the valid Supply
Agreement or original Supplier’s
DOE - OIMB-registered distributor/ supplier
Certificate from an OIMB-registered
distributor/supplier (1 copy)
5. LTO/LTFRB/LGU documents confirming
LGU
the fleet of vehicles

DOE 2021 Citizen's Charter 682

DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 691
700
6. Memorandum of Agreement with the
fleet operator accepting the following
obligations if the applicant is the facility
provider containing, among others, the
following provisions:
6.1 To submit the above documentary
requirements for and in-behalf of Provided by applicant
the fleet operator
6.2 To operate the facility to exclusively
serve the fleet
6.3 To execute the Notarized affidavit of
undertaking for and in-behalf of the
fleet operator

7. List of dispensing pumps/hoses and


underground storage tank/s with
Provided by applicant
corresponding capacity/ies per product
(1 copy)

8. Scaled lay-out plan showing the


island/dispensing pumps, underground Engineering Procurement Construction
storage tanks, cashier’s booth and other Contractor
facilities (with measurement) (1 copy)

9. Accomplished DOE Form on


Provided by applicant
Undertaking (1 copy)

10. Latest photographs (in 5R size)


showing:
10.1 Full/front, right, and left side views
of the retail outlet Provided by applicant
10.2 Required stickers/labels for RON,
E10 and B2, among others
10.3 Safety and informational signs
11. DOE Clearance of No Pending Case MFO Legal Officer /
(1 copy) Chief SRS, EIMD

12. Payment of Fee Provided by applicant


Notes:
1. Original copy of the above documents
shall be presented to MFO-EIMD for
authentication

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Charter 683
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Citizen's Charter 692
701
2. If the applicant is a representative of the
corporation/company; Secretary’s
Certificate (for corporation) or notarized
Authorization Letter (for company) shall
be required indicating that the
applicant/person is authorized to
transact with DOE on behalf of the
corporation/company
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
1. Filing of application 1.1 Review of
to MFO / EIMD completeness of
(Walk-in or Online- documents
Official Email) against
Officer of the day,
checklist of
EIMD
requirement.
None
Document
Online Evaluator,
Tracking/
EIMD
Logging

1.2 If incomplete,
return to client
2. Filing of DOE CNC 2.1 Checking of
Clearance of No database if
Admin fine (if
Pending Case LFRO has
applicable)
record of
pending case Chief SRS,
EIMD
2.2 If no pending
case, note
Director,
continue
MFO
processing of
CNC
Legal Officer,
2.3 If with pending
MFO
case, note hold
in abeyance
processing of
CNC
3. Filing of application 3.1 Issuance of
order of Staff,
None
payment for EIMD
fees

DOE 2021 Citizen's Charter 702


DOE 2021 Citizen's Charter 684
DOE 2021 Citizen's Charter 693
3.2. Processing of 1. Ack. of
payment and Notice/
issuance of Engagement
Official Receipt in DOI
- Php
500.00 Collecting Officer,
MFO
2.Issuance of
Certification
(CNC)
-Php.
550.00
4. Submission of 4.1 Receipt of
application application and
Admin. Staff,
assignment to
MFO
respective
division
4.2 Receipt of
application and
assignment to 1 Working Day
respective
section/ SRS,
personnel EIMD
4.3 Encoding of
Payment to
Database
4.4 Processing of
application and
preparation of 10 Working SRS,
CNC None
Days EIMD
4.5 Encoding of
CNC
4.6 Review of the
action on the Supv. SRS,
evaluated EIMD
application
4.7 Review and
endorsement of
Chief SRS,
application for
9 Working EIMD
Director’s
approval Days
4.8 Review and
approval of Director,
endorsed MFO
application
5. Receipt of approved 5.1 Release of CNC SRS,
CNC to client None
EIMD

DOE
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2021Citizen's
Citizen'sCharter
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694
DOE 2021 Citizen's Charter 703
5.2 File copy of the
application and SRS,
action for EIMD
safekeeping
Total Number of Days 20 Working Days

DOE 2021
DOE Citizen's
2021 Charter
Citizen's Charter 686
695
DOE 2021 Citizen's Charter 704
Issuance of Small-Scale Coal Mining Permit (SSCMP)
Supervised by Coal Operating Contract (COC) Holders

Office or Division Energy Resource Development and Utilization Division (ERDUD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Citizen
Who May Avail Interested individuals
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
1. Application Letter addressed to MFO
Director and signed by the Applicant or
any Authorized Representative
2. Filled out Application Form
3. Survey Plan (1 mylar, 2 whiteprints)
signed by Geodetic Engineer
4. Technical Description
5. Lot Data Computation
6. Certification of Residency from:
6.1 Barangay Captain
6.2 Municipal/City Mayor
7. Work Program (3 Copies) which
includes:
7.1 Computation of Coal Reserves
7.2 Mining Method to be used
7.3 Projection of Daily and Annual
Client
Production Rates
7.4 Table of Organization
7.5 List of Mining Equipment
7.6 Geological Map of Area Applied,
Scale 1:1000
7.7 Detailed Mine Plan, Scale 1:1000
7.8 Production Cost per metric ton
7.9 Minimum Acceptable Market Price
per metric ton
8. Proof of Working Capital such as
Certificate of Bank Deposit, Real
Property Tax Declaration, Contract
Lease of Equipment, and other similar
documents
9. Operating Agreement
10. Contract of Purchase and Sale

DOE
DOE2021
2021Citizen's
Citizen'sCharter
Charter 687705
DOE 2021 Citizen's Charter 696
11. Copy of Official Receipt or validated DOE-MFO or bank
deposit slip for the payment of Application Fee Php 1,000.00 per hectare
application and permit fees or fraction thereof
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 MFO Records
Complete Officer receives the
Documents with complete documents 1 Working Day
Official Receipt / with Official Receipt/
Proof of Payment Proof of Payment
– Mindanao Field 1.2 MFO Records Records Officer,
Office (MFO) MFO
Officer transmits the
received documents
with Document 1 Working Day
Tracking System
(DTS) to MFO-OD
1.3 MFO-OD receives
the documents and
transmits to Energy Admin. Staff,
Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD)
1.4 ERDUD receives the
documents and
conducts a 12 Working Sr. SRS/SRS II,
Technical Evaluation Days ERDUD
of the submitted
application
1.5 ERDUD reviews and
Supv. SRS/
approves the
Chief SRS,
evaluated SSCMP
ERDUD
application
1.5.1
If disapproved,
ERDUD rejects the Director,
application with a MFO
1 Working Day
letter signed by the
MFO Director
1.5.2
If approved, ERDUD
endorses the Chief SRS,
application to MFO- ERDUD
OD for review and
approval
1.6 MFO-OD reviews
and approves the Director,
evaluated SSCMP 2 Working Days
MFO
application

DOE 2021 Citizen's Charter 706


DOE 2021
DOE 2021 Citizen's
Citizen's Charter
Charter 697
688
1.6.1
If disapproved,
MFO-OD rejects the
application with a
letter signed by the
MFO Director
1.6.2
If approved, MFO-
Admin. Staff,
OD records and
Office of the
transmits the
Director
approved SSCMP to
ERDUD
1.7 ERDUD records the Records Officer,
approved SSCMP 1 Working Day
ERDUD
1.8 MFO Records
Officer releases the Records Officer,
approved SSCMP 1 Working Day
MFO
thru mail/pick-up

Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 707


689
DOE 2021 Citizen's Charter 698
Issuance of Small-Scale Coal Mining Permit (SSCMP) –
Independent

Office or Division Energy Resource Development and Utilization Division (ERDUD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Citizen
Who May Avail Interested individuals
CHECKLIST OF REQUIREMENTS
WHERE TO SECURE
Submit Three (3) sets of the following:
1. Application Letter addressed to MFO
Director and signed by the Applicant or
any Authorized Representative
2. Filled out Application Form
3. Survey Plan (1 mylar, 2 whiteprints)
signed by Geodetic Engineer
4. Technical Description
5. Lot Data Computation
6. Certification of Residency from:
6.1 Barangay Captain
6.2 Municipal/City Mayor
7. Work Program (3 Copies) which
includes:
7.1 Computation of Coal Reserves
7.2 Mining Method to be used
Client
7.3 Projection of Daily and Annual
Production Rates
7.4 Table of Organization
7.5 List of Mining Equipment
7.6 Geological Map of Area Applied,
Scale 1:1000
7.7 Detailed Mine Plan, Scale 1:1000
7.8 Production Cost per metric ton
7.9 Minimum Acceptable Market Price
per metric ton
8. Proof of Working Capital such as
Certificate of Bank Deposit, Real
Property Tax Declaration, Contract
Lease of Equipment, and other similar
documents

DOE 2021 Citizen's Charter 708


DOE 2021 Citizen's Charter 690
DOE 2021 Citizen's Charter 699
9. Copy of Official Receipt or validated DOE-MFO or bank
deposit slip for the payment of Application Fee Php 1,000.00 per hectare or
application and permit fees fraction thereof
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 MFO Records
Complete Officer receives the
Documents with complete documents 1 Working Day
Official Receipt with Official Receipt/
/ Proof of Proof of Payment
Records Officer,
Payment – 1.2 MFO Records
MFO
Mindanao Field Officer transmits the
Office (MFO) received documents
1 Working Day
with Document
Tracking System
(DTS) to MFO-OD
1.3 MFO-OD receives
the documents and
transmits to Energy Admin. Staff,
Resource 1 Working Day Office of the
Development and Director
Utilization Division
(ERDUD)
1.4 ERDUD receives the
documents and
12 Working Sr. SRS/SRS II,
conducts a Technical
Days ERDUD
Evaluation of the
submitted application
1.5 ERDUD reviews and
Supv. SRS/
approves the
Chief SRS,
evaluated SSCMP
ERDUD
application
1.5.1
If disapproved,
ERDUD rejects the Director,
application with a MFO
1 Working Day
letter signed by the
MFO Director
1.5.2
If approved, ERDUD
endorses the Chief SRS,
application to MFO- ERDUD
OD for review and
approval
1.6 MFO-OD reviews and
approves the
evaluated SSCMP Director,
2 Working Days
application MFO
1.6.1
If disapproved, MFO-

DOE
DOE 2021
DOE 2021 Citizen's
2021 Citizen's Charter
Citizen's Charter
Charter 709
700
691
OD rejects the
application with a
letter signed by the
MFO Director
1.6.2
If approved, MFO-OD Admin. Staff,
records and transmits Office of the
the approved SSCMP Director
to ERDUD
1.7 ERDUD records the Records Officer,
approved SSCMP 1 Working Day
ERDUD
1.8 MFO Records Officer
releases the Records Officer,
1 Working Day
approved SSCMP MFO
thru mail/pick-up
Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 710


DOE 2021
DOE Citizen's
2021 Charter
Citizen's Charter 692701
Issuance of Standards Compliance Certificate (SCC) for
Liquefied Petroleum Gas (LPG) Auto LPG Dispensing Station

DOE-MFO issuance of Standards Compliance Certificate (SCC) to all persons


engaged or intending to engage in the business of importing, refilling, marketing,
distributing, hauling/transporting, handling, storing, retailing, selling, and/or
trading of LPG pursuant to DC No.2014-01-0001
"LPG Rules"

Office or Division Energy Industry Management Division (EIMD)


Classification Highly Technical Transaction
Type of Transaction Government-2-Business
Entities intending to engage in the business of supplying, hauling,
Who May Avail storage, handling, marketing, and distribution of liquefied
petroleum gas (LPG) for automotive use
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form (New/Renewal) Provided by DOE-MFO
or email to eimd.doedavao@doe.gov.ph
1.1 Filled-out and notarized
application form complete with the Provided by Applicant
following information:
1.1.1 Business name, address,
telephone /email address;
1.1.2 Location and complete address
of LPG establishment/s;
1.1.3 Name of owner in case of single
proprietorship, or partners in case
of partnership, or authorized
representative in case of
corporation
2. Supporting Documents (New
Application/Expired SCC)
2.1Registration of Business from DTI, Department of Trade and Industry (DTI) or
SEC or CDA Security Exchange Commission (SEC) or
CDA (Cooperative Development Authority –
provided by Applicant
2.2 Mayor’s / Business Permit LGUs for every municipality- provided by
Applicant

DOE2021
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693
DOE 2021 Citizen's Charter 711
2.3 Fire Safety Inspection Certificate
Bureau of Fire Protection (BFP)-provided by
for Occupancy (for newly
Applicant
constructed facility)
2.4 Certification from SCC-holder
Provided by Applicant
supplier
2.5 Engineering Layout Plan (no. of
tanks, capacity, and other facilities) Provided by Applicant

2.6 Certification on compliance with


the Philippine National Standards
(PNS) for auto-LPG dispensing Engineering Procurement/Contractor
station signed by designated Provided by Applicant
responsible/authorized officer

2.7 List of auto LPG station personnel


and proof of training and Provided by Applicant
qualification

2.8 List of dispensers, storage tanks,


and bullet trucks/lorries with their
corresponding Certificate of
Provided by Applicant
Approval, or any other similar
document as provided by the
equipment supplier/manufacturer
2.9 Latest photographs (in 5R size)
showing the full/front, right, and left
side views including price display Provided by Applicant
boards, safety informational signs,
among others

3. Supporting Documents (for


Renewal)

3.1 Registration of Business from Cooperative Development Authority (CDA),


CDA, DTI, if expired or SEC Department of Trade and Industry (DTI) or
Registration, if there’s an Security Exchange Commission (SEC) –
amendment provided by applicant
3.2 Mayor’s / Business Permit, if LGUs for every municipality-provided by
expired applicant
3.3 Certificate from SCC-holder
Provided by Applicant
supplier, if expired
* Original copy of the above documents must be presented for authentication
Purposes

DOE 2021 Citizen's Charter 712


DOE
DOE 2021
2021 Citizen's
Citizen's Charter
Charter 694
703
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Receipt of
application via application and
email/mail or logging
walk-in
Assigned Staff/SRA,
1.2 Endorsement of EIMD
application to
assigned
Assessor/
Evaluator
2. Assessment 2.1 Review the
/Evaluation of completeness of
Documentary documents against
Requirements checklist of
requirements and
assessment of Online
required fees Evaluator/SRS,
2.2 Issuance of Order EIMD
of Payment, if
complete

2.3 If incomplete,
return to client
3. Checking of 3.1 If no pending
pending cases case, prepare
assessment for the
payment of
application fee
3.2 If with pending Chief SRS,
case, inform EIMD
applicant to pay
the penalties and Legal Officer, MFO
settle the case
3.3 Subject to Legal
Clearance
3.4 Issuance of Legal
Clearance
4. Payment of Fees 4.1 Processing of Ack. Fee–
payment and Php
issuance of Official 500.00
Receipt SCC 1st
Collection Officer,
Issuance–
MFO
Php
3,000.00
SCC
Renewal-

DOE 2021 Citizen's Charter 704


DOE 2021 Citizen's Charter 695
DOE 2021 Citizen's Charter 713
Php
2,500.00
Late
Renewal –
Php
3,500.00
5. Official 5.1 MFO suite
acceptance of database logging Assigned Staff / SRS
1 Working
application / Supv SRS,
Day
EIMD

6. Processing of 6.1 Thorough


application assessment of
application
6.2 Preparation of 10 Working
Assigned Staff/SRS,
Evaluation, SCC Days
EIMD
Certificate and
Cover Letter
None
7. Approval/ 7.1 Final review of 4 Working Supv. SRS,
Issuance of Submissions Days EIMD
Certificate
7.3 Endorsement of
SCC application Chief SRS,
for Director’s 4 Working EIMD
approval Days
7.4 Approval of SCC Director,
MFO
8. Releasing 8.1 Release of SCC

8.2 Retain file copy of 1 Working Assigned Staff,


application /SCC Day EIMD

Total Number of Days 20 Working Days

DOE 2021 Citizen's Charter 714


DOE 2021
DOE Citizen's
2021 Charter
Citizen's Charter 696705
Issuance of Standards Compliance Certificate (SCC) for
Liquefied Petroleum Gas (LPG) Dealer

DOE-MFO issuance of Standards Compliance Certificate (SCC) to all persons


engaged or intending to engage in the business of importing, refilling, marketing,
distributing, hauling/transporting, handling, storing, retailing, selling, and/or
trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division Energy Industry Management Division (EIMD)


Classification Complex Transaction
Type of Transaction Government-2-Business
Who May Avail Entities intending to engage in the business of distribution of LPG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Provided by DOE-MFO or
1. Application Form ( New/ Renewal)
email to eimd.doedavao@doe.gov.ph
1.1 Filled-out and notarized application
form complete with the following Provided by Applicant
information:
1.1.1 Business name, address,
telephone / email address;
1.1.2 Location and complete address of
LPG establishment/s;
1.1.3 Name of owner in case of single
proprietorship, or partners in case
of partnership, or authorized
representative in case of
corporation
2. Supporting Documents (New
application/Expired SCC)
2.1 Registration of Business from DTI, Department of Trade and Industry (DTI) or
SEC or CDA Security Exchange Commission (SEC) or CDA
(Cooperative Development Authority –
provided by applicant
2.2 Mayor’s / Business Permit LGUs for every municipality – provided by
applicant
2.3 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP) – provided by
Occupancy (for newly constructed
applicant
facility)

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1.4 Authenticated copy of Supply
Agreement with or original
Provided by Applicant
Certificate from brand-
owner/marketer SCC-holder with
validity period
2.5 List of trained and qualified
personnel/servicemen and proof of In house trainings of Oil companies or LPG
training issued by LPGIA, PLPGA associations such as LPGIA and PLPGA –
or duly registered training institution provided by applicant
as certified by BFP
2.6 Names and addresses of Provided by Applicant
authorized retailers
2.7 List of vehicles (model, make, plate Provided by Applicant
number, capacity)
2.8 DOE SCC Clearance of No
Provided by DOE-MFO
Pending Case, if applicable
3. Supporting Documents (for Renewal)
Department of Trade and Industry (DTI) or
3.1 Registration of Business from DTI,
Security Exchange Commission (SEC) or CDA
if expired or SEC Registration, if
(Cooperative Development Authority –
there’s an amendment
provided by Applicant
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired
3.3 Supply Agreement with or
Certificate from SCC-holder Provided by Applicant
(dealer/marketer), if expired
* Original copy of the above documents must be presented for authentication
purposes
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Filing of 1.1 Receipt of
Application via application and
email/mail or logging
Assigned
walk-in
Staff/SRA,
EIMD
1.2 Endorsement of
application to
assigned Assessor
2. Assessment 2.1 Review the
/Evaluation of completeness of
Documentary documents against Online
Requirements checklist of Evaluator/SRS,
requirements and EIMD
assessment of
required fee

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2.2 Issuance of Order
of Payment, if
complete
2.3 If incomplete,
return to client
3. Checking of 3.1 If no pending case,
pending cases prepare
assessment for the
payment of
application fee

3.2 If with pending Legal Officer,


case, inform the MFO
applicant to pay
the penalties and
settle the case

3.3 Subject to Legal


Clearance

3.4 Issuance of Legal


Clearance
4. Payment of Fees 4.1 Processing of Ack. Fee– Php
payment and 500.00
issuance of SCC 1st
Official Receipt Issuance– Php
3,000.00
Collection Officer,
SCC
MFO
Renewal–
Php 2,500.00
Late Renewal-
Php 3,500.00

5. Official 5.1 MFO suite Assigned Staff/


1 Working
acceptance of database encoding SRS,
Day
application /updating EIMD
6. Processing of 6.1 Thorough
10 Working
application Assessment of
Days
application
Assigned Staff/
6.2 Preparation of
SRS,
Evaluation SCC None
EIMD
Certificate and
Cover Letter
7. Approval/ 7.1 Final review of Supv. SRS /
4 Working
Issuance of Submissions Chief SRS,
Days
Certificate EIMD

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7.2 Endorsement of
Chief SRS,
SCC application for
4 Working EIMD
Director’s approval
7.3 Approval of SCC Days
Director,
MFO
8. Releasing 8.1 Release of SCC to
client
1 Working
Day Assigned Staff,
EIMD
8.2 Retain file copy of
Application/ SCC
Total Number of Days 20 Working Days

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DOE 2021 Citizen's Charter 718
Issuance of Standards Compliance Certificate (SCC) for
Liquefied Petroleum Gas (LPG) Refiller

DOE-MFO issuance of Standards Compliance Certificate (SCC) to all


persons engaged or intending to engage in the business of importing, refilling,
marketing, distributing, hauling/transporting, handling, storing, retailing,
selling, and/or trading of LPG pursuant to DC No.2014-01-0001
"LPG Rules"

Office or Division: Energy Industry Management Division (EIMD)


Classification: Highly Technical Transaction
Type of Transaction: Government-2-Business
Who May Avail: Entities intending to engage in the business of Refilling of LPG
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form (New/Renewal) Provided by DOE-MFO
or email to eimd.doedavao@doe.gov.ph
1.1 Filled-out and notarized application
form complete with the following Provided by Applicant
information:
1.1.1 Business name, address,
telephone /email address;
1.1.2 Location and complete address of
LPG establishment/s;
1.1.3 Name of owner in case of single
proprietorship, or partners in case
of partnership, or authorized
representative in case of
corporation
2. Supporting Documents (New
Application/Expired SCC)
Department of Trade and Industry (DTI) or
2.1 Registration of Business from DTI,
Security Exchange Commission (SEC) –
SEC
provided by applicant
LGUs for every municipality- provided by
2.2 Mayor’s / Business Permit
applicant
2.3 Fire Safety Inspection Certificate for
Bureau of Fire Protection (BFP)-provided by
Occupancy (for newly constructed
applicant
facility)
2.4 Permit to Operate Unfired Pressure
Department of Labor and Employment (DOLE)
Vessel from the Department of Labor
– provided by applicant
and Employment (DOLE)

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2.5 Authenticated copy of Supply
Contract / Agreement with validity Provided by Applicant
period
2.6 Certification on Compliance with the
Philippine National Standards (PNS) Engineering Procurement
for plant signed by designated /Contractor- Provided by applicant
responsible/ authorized officer
2.7 Plant Layout (no. of tanks, capacity,
Provided by applicant
and other facilities)
2.8 List of trained and qualified In-house trainings of Oil Companies or LPG
personnel/servicemen (Submit associations such as LPGIA and PLPGA -
Certificate of Training) Provided by Applicant
2.9 List of Clients/Customers Provided by Applicant
2.10 List of vehicles (model, make, plate
Provided by Applicant
number, capacity)
3. Supporting Documents (for Renewal)
3.1 Registration of Business from DTI, if Department of Trade and Industry (DTI) or
expired or SEC Registration, if Security Exchange Commission (SEC) –
there’s an amendment provided by applicant
LGUs for every municipality –provided by
3.2 Mayor’s / Business Permit, if expired
applicant
3.3 Supply Agreement, if expired Provided by applicant
* Original copy of the above documents must be presented for authentication
purposes
AGENCY FEES TO BE PROCESSING PERSON
CLIENT STEPS
ACTIONS PAID TIME RESPONSIBLE
1. Filing of Application 1.1 Receipt of
via email/mail or application and
walk-in logging Assigned Staff/
2. Assessment 1.2 Endorsement of SRA,
/Evaluation of application to EIMD
Documentary assigned
Requirements Assessor
2.1 Review the Online
completeness of Evaluator/SRS,
documents EIMD
against checklist
of requirements
and assessment
of required fees

2.2 Issuance of
Order of
Payment, if
complete

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2.3 If incomplete,
return to client
3. Checking of pending 3.1 If no pending
cases case, prepare
assessment for
the payment of
application fee

3.2 If with pending


case, inform the Chief SRS,
applicant to pay EIMD
the penalties
and settle the Legal Officer, MFO
case
3.3 Subject to Legal
Clearance

3.4 Issuance of
Legal Clearance
4. Payment of Fees 4.1 Processing of Ack. Fee–
payment and Php 500.00
issuance of
Official Receipt SCC 1st
Issuance–
Php 3,000.00
Collection Officer,
SCC MFO
Renewal-
Php 2,500.00

Late
Renewal –
Php 3,500.00
5. Official acceptance of 5.1 MFO suite
Assigned Staff/
application database 1 Working
SRS,
encoding/ Day
EIMD
updating
6. Processing of 6.1 Thorough
application assessment of
application
Assigned Staff/
10 Working
SRS,
Days
6.2 Preparation of EIMD
Evaluation, SCC None
Certificate and
Cover Letter
7. Approval/Issuance of 7.1 Final review of 4 Working Supv. SRS,
Certificate submissions Days EIMD

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7.2 Endorsement of
SCC application Chief SRS,
for Director’s EIMD
4 Working
approval
Days
7.3 Approval of Director,
SCC MFO
8. Releasing 8.1 Release of SCC
1 Working
Day
Assigned Staff,
8.2 Retain file copy EIMD
of application
/SCC
Total Number of Days 20 Working Days

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Issuance of Standards Compliance Certificate (SCC) for
Liquefied Petroleum Gas (LPG) Retailer

DOE-MFO issuance of Standards Compliance Certificate (SCC) to all persons


engaged or intending to engage in the business of importing, refilling, marketing,
distributing, hauling/transporting, handling, storing, retailing, selling, and/or
trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"
Office or Division Energy Industry Management Division (EIMD)
Classification Complex Transaction
Type of Transaction Government-2-Business
Entities intending to engage in the business of selling/retailing of
Who May Avail
LPG directly to a consumer
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form (New/Renewal) Provided by DOE-MFO or
email to eimd.doedavao@doe.gov.ph
1.1 Filled-out and notarized
application form complete with the Provided by Applicant
following information:
1.1.1 Business name, address,
telephone / email address;
1.1.2 Location and complete
address of LPG
establishment/s;
1.1.3 Name of owner in case of
single proprietorship, or
partners in case of
partnership, or authorized
representative in case of
corporation
2. Supporting Documents (New
Application/Expired SCC)
2.1 Registration of Business from Cooperative Development Authority (CDA) or
CDA, DTI or SEC Department of Trade and Industry (DTI) or
Security Exchange Commission (SEC) –
provided by Applicant
2.2 Mayor’s / Business Permit LGUs for every municipality – provided by
Applicant
2.3 Fire Safety Inspection Certificate
Bureau of Fire Protection (BFP) – provided by
for Occupancy (for newly
Applicant
constructed facility)

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2.4 Supply agreement with or
Certification from SCC-holder Provided by Applicant
supplier (Dealer/Marketer)
2.5 List of vehicles (model, make,
Provided by Applicant
plate number, capacity)
2.6 DOE SCC Clearance of No
Provided by DOE-MFO
Pending Case, if applicable
3. Supporting Documents (for
Renewal)
3.1 Registration of Business from Cooperative Development Authority (CDA) or
CDA, DTI, if expired or SEC Department of Trade and Industry (DTI) or
Registration, if there’s an Security Exchange Commission (SEC) –
amendment provided by applicant
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired
3.3 Supply Agreement with or
Certification from SCC-holder Provided by Applicant
(dealer/marketer), if expired
3.4 DOE SCC Clearance of No
Provided by DOE-MFO Legal
Pending Case, if applicable
* Original copy of the above documents must be presented for authentication
purposes
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Receipt of
application via application and
email/mail or logging
walk-in
Assigned Staff/SRA,
EIMD
1.2 Endorsement of
application to
assigned
Assessor
2. Assessment 2.1 Review the
/Evaluation of completeness of
Documentary documents
Requirements against checklist
of requirements
Online Evaluator/SRS,
and assessment
EIMD
of required fees
2.2 Issuance of
Order of
Payment, if
complete

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2.3 If incomplete,
return to client
3. Checking of 3.1 If no pending
pending cases case, prepare
assessment for
the payment of
application fee

Chief SRS,
EIMD
3.2 If with pending
case, inform the Legal Officer, MFO
applicant to pay
the penalties
3.3 Subject to Legal
Clearance
3.4 Issuance of
Legal Clearance
4. Payment of 4.1 Processing of Ack. Fee–
applicable fees payment and Php
issuance of 500.00
Official Receipt
SCC 1st
Issuance–
Php
3,000.00
SCC Collection Officer,
MFO
Renewal–
Php
2,500.00
Late
Renewal-
Php
3,500.00

5. Official 5.1 MFO suite


acceptance of database Assigned Staff/SRS,
1 Working Day
application encoding/ EIMD
updating
6. Processing of 6.1 Thorough
application assessment of
application None
10 Working
Assigned Staff/SRS,
Days
6.2 Preparation of EIMD
Evaluation, SCC
Certificate and
Cover Letter

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7. Approval/ 7.1 Final review of Supv. SRS / Chief
4 Working
Issuance of Submissions SRS,
Days
Certificate EIMD
7.3 Endorsement of
SCC application Chief SRS,
for Director’s 4 Working EIMD
approval Days
7.4 Approval of SCC Director,
MFO
8. Releasing 8.1 Release of SCC

8.2 Retain file copy 1 Working Day Assigned Staff, EIMD


of application
/SCC
Total Number of Days 20 Working Days

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DOE 2021 Citizen's Charter 717
DOE 2021 Citizen's Charter 726
Issuance Standards Compliance Certificate (SCC) for Liquefied
Petroleum Gas (LPG) Hauler

DOE-MFO issuance of Standards Compliance Certificate (SCC) to all persons


engaged or intending to engage in the business of importing, refilling, marketing,
distributing, hauling/transporting, handling, storing, retailing, selling, and/or
trading of LPG pursuant to DC No.2014-01-0001 "LPG Rules"

Office or Division Energy Industry Management Division (EIMD)


Classification Complex Transaction
Type of Transaction Government-2-Business
Entities intending to engage in the business of transportation,
Who May Avail distribution, and delivery of LPG in bulk, or in cylinders from one
place to another
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Application Form (New/Renewal) Provided by DOE-MFO or
email to eimd.doedavao@doe.gov.ph
1.1 Filled-out and notarized
application form complete with the Provided by Applicant
following information:
1.1.1 Business name, address,
telephone / email address;
1.1.2 Location and complete
address of LPG
establishment/s;
1.1.3 Name of owner in case of
single proprietorship, or
partners in case of
partnership, or authorized
representative in case of
corporation
2. Supporting Documents (New
Application/Expired SCC)
2.1 Registration of Business from Cooperative Development Authority (CDA) or
CDA, DTI or SEC Department of Trade and Industry (DTI) or
Security Exchange Commission (SEC) –
provided by Applicant
2.2 Mayor’s / Business Permit LGUs for every municipality – provided by
Applicant

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2.3 Conveyance Permit from the Bureau of Fire Protection (BFP) – provided by
Bureau of Fire Protection Applicant

Agreement from oil companies - Provided by


2.4 Hauling Contract
applicant
2.5 List of LPG trucks for the
transport of bulk LPG
Provided by applicant, DOST for calibration
(make/model, capacity, OR/CR,
certificate
plate number and DOST
Calibration Certificate of each)
2.6 List of delivery trucks/vehicles
for the transport of LPG in
Provided by Applicant
cylinders (make/model, plate
number and capacity, OR/CR)
3. Supporting Documents (for
Renewal)
3.1 Registration of Business from Cooperative Development Authority (CDA) or
CDA, DTI, if expired or SEC Department of Trade and Industry (DTI) or
Registration, if there’s an Security Exchange Commission (SEC) –
amendment provided by applicant
3.2 Mayor’s / Business Permit, if
LGUs for every municipality
expired

3.3 Hauling Contract, if expired Provided by Applicant

* Original copy of the above documents must be presented for authentication


purposes
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Filing of 1.1 Receipt of
application via application and
email/mail or logging
walk-in
Assigned Staff/SRA,
EIMD
1.2 Endorsement of
application to
assigned
Assessor
2. Assessment 2.1 Review the
/Evaluation of completeness of
Documentary documents
Online Evaluator/SRS,
Requirements against checklist
EIMD
of requirements
and assessment
of required fees

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2.2 Issuance of
Order of
Payment, if
complete
2.3 If incomplete,
return to client
3. Checking of 3.1 If no pending
pending cases case, prepare
assessment for
the payment of
application fee

Chief SRS,
EIMD
3.2 If with pending
case, inform the Legal Officer, MFO
applicant to pay
the penalties
3.3 Subject to Legal
Clearance
3.4 Issuance of
Legal Clearance
4. Payment of 4.1 Processing of Ack. Fee–
applicable fees payment and Php
issuance of 500.00
Official Receipt
SCC 1st
Issuance–
Php
3,000.00
SCC Collection Officer,
MFO
Renewal–
Php
2,500.00
Late
Renewal-
Php
3,500.00

5. Official 5.1 MFO suite


acceptance of database Assigned Staff/SRS,
1 Working Day
application encoding/ EIMD
updating
6. Processing of 6.1 Thorough None
application assessment of
10 Working
application Assigned Staff/SRS,
Days
EIMD

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6.2 Preparation of
Evaluation, SCC
Certificate and
Cover Letter
7. Approval/ 7.1 Final review of Supv. SRS / Chief
4 Working
Issuance of Submissions SRS,
Days
Certificate EIMD
7.3 Endorsement of
SCC application Chief SRS,
for Director’s 4 Working EIMD
approval Days
7.4 Approval of SCC Director,
MFO
8. Releasing 8.1 Release of SCC

8.2 Retain file copy 1 Working Day Assigned Staff, EIMD


of application
/SCC
Total Number of Days 20 Working Days

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Mindanao Field Office

Internal Services

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Issuance of Legal Opinion
Walk-In transaction only.

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: MFO Employees
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Present 1.1. Clarificatory
document for interview
Legal Officer,
clarification/
MFO
Request for None 1 Working Day
legal opinion
1.2. Issuance of Legal Officer,
legal opinion MFO
Total Number of Days 1 Working Day

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Legal Clearance (Certificate of No Violations)
Walk-In transaction only. For renewal of licenses/permits for ERDUD and
EIMD applicants.

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction
Type of Transaction: Government-2-Citizen
Who May Avail: Applicant

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Official Record of Pending Violations Legal Officer


FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1. Issuance of
Assigned Staff,
application form Certificate of No
MFO
Violations
1.2. Signature None Legal Officer,
1 Working Day
MFO
1.3 Releasing and Assigned Staff,
Recording MFO

Total Number of Days 1 Working Day

DOE 2021 Citizen's Charter 733

DOE 2021 Citizen's Charter 715


DOE 2021 Citizen's Charter 724
Mailing Postal Services

Office or Division Mindanao Field Office – Office of the Director


Classification Simple Transaction
Type of Transaction Government-2-Government
Who May Avail All MFO Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Request for Mailing/Postal Form
2. Letter/s MFO-Office of the Director
3. Summary of Request for Mailing
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Endorse mails 1.1 Receive and check
to the Office of Admin. Aide III,
if the requirements
the Director MFO
are complete 6 hours
1.2 Deliver mails to Admin. Aide III,
post office MFO
1.3 Prepare for Fees
reimbursement of charged by
the request for the Postal
mailing with duly Office
Admin. Aide III,
accomplished 2 hours
MFO
documents and
forward to the
Petty Cash
Custodian

Total Number of Days 1 Working Day

DOE 2021 Citizen's Charter 734


DOE 2021 Citizen's Charter 716
DOE 2021 Citizen's Charter 725
Processing of Petty Cash

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction

Type of Transaction: Government-2-Government

Who May Avail: All MFO Personnel

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Approved Petty Cash Voucher
2. Official Receipts as Proof of Purchase
3. Approved Purchase Request
4. Quotations from at least 3 suppliers End User’s Division/Section
5. Abstract of Canvass
6. Approved Purchase Orders
7. Inspection and Acceptance Report
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Duly 1.1 Receive duly Payment of
approved approved PCV and Vehicle
Petty Cash supporting Repair /
Vouchers documents from Maintenance
(PCV) end-user
Postage
1.2 Check and review Stamp & Admin. Officer IV,
the attached Mailing 1 Working Day
MFO
supporting Services
documents
1.3 Approved PCV for Other
Payment Emergency
1.4 Release of Petty Purchases
Cash

Total Number of Days 1 Working Day

DOE 2021 Citizen's Charter 717


DOE 2021 Citizen's Charter 735

DOE 2021 Citizen's Charter 726


Processing of Transportation and Logistics

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transactions
Type of Transaction: Government-2-Government
Who May Avail: DOE-MFO Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Duly Accomplished Trip Ticket Drivers / Authorized Drivers of the Vehicles
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submit duly 1.1 Receive Trip
accomplished Ticket from
Trip Ticket requesting
Division/Section Admin. Assistant III,
1.2 Assign service MFO
vehicle and driver.
Inform the driver of
the trip
1.2.1
Trips within Davao Chief SRS,
City shall be EIMD / ERDUD
endorsed by the
Division Chief and Director,
approved by the None 1 Working Day MFO
MFO Director
1.2.2
Trips outside
Chief SRS,
Davao City shall
EIMD / ERDUD
be recommended
by the Division
Director,
Chief and
MFO
approved by the
MFO Director
1.3 Log the approved
Trip Ticket and
Admin. Assistant III,
return to the
MFO
requesting
Division/Section
Total Number of Days 1 Working Day

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Receiving and Endorsing Outgoing Documents

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transactions
Type of Transaction: Government-2-Business
Who May Avail: Clients / All Government Units / All DOE Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Receiving emails/documents DOE-MFO / Assigned Staff
FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Incoming and 1.1 Receive &
Outgoing Acknowledge e-
Communications mail or mailed
(Walk-in/ Mailed document
communications
and E-mailed
communications)
1.2 Log
Communications
to the Document
Tracking System Admin. Assistant I,
(DTS) MFO

1.3 Prepare 1 Working


Instruction/Assig None
Day
nment Slip (I/A
Slip)
1.4 Endorse
communication
to the Office of
the Director

1.5 Review and


evaluate
communication
Director,
and assigned to
MFO
the concerned
Division/Section

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1.6 Forward
Instruction/Assig
nment Slip to the
assigned Admin. Assistant I,
Division/Staff MFO
with attachments
for appropriate
actions
1.7 Log action taken
by the concerned Assigned Staff,
Division/Section Division/Section
in the DTS
1.8 Send MFO’s
action taken in
Admin. Assistant I,
the outgoing
MFO
documents thru
MFO’s gov. mail
Total Number of Days 1 Working Day

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DOE 2021 Citizen's Charter 729
Strategic Performance Management System–OPCR/DPCR/
IPCR

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who may avail: DOE-MFO Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Office Performance Commitment and
Review (OPCR)
2. Individual Performance Commitment
and Review (IPCR)
3. Coaching and Monitoring Form (CMF) MFO-Office of the Director

4. Individual Development Plan (IDP)


5. Summary Report of Targets, Ratings of
Per Office/Division
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submission of 1.1 Dissemination of
various information to
documents MFO regarding the
relating to SPMS submission of the
following:
Admin. Officer II,
Targets, DPCR, 1 Hour
MFO
IPCR, IDP, CMF,
Summary Report
of performance
documents None
2. Submits to the 2.1 Consolidate Assigned Staff,
3 Hours
Division/Section documents Division/Section
3. Submit collected 3.1 Checks, validates,
IPCR and DPCR consolidates,
3 Hours Admin. Officer II,
(per Division) to files, and records
MFO
the OD documets
3.2 Prepares OPCR of Admin. Assistant I,
1 Working Day MFO
MFO Director

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3.4 Prepares
transmittal, seal
Admin. Officer II,
documents and 1 Hour
MFO
mail to Central
Office
Total Number of Days 2 Working Days

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DOE 2021
2021 Citizen's
Citizen's Charter
Charter 722731
Collection of Fees and Charges

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: Mindanao Field Office

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Order of Payment MFO-Office of the Director


FEES TO BE PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
PAID TIME RESPONSIBLE
1. Obtain Order 1.1 Check the Order Application Fee
of Payment of Payments Admin. Assistant III,
from MFO-OD against Fees Ack. Fee MFO
and Charges
1.2 Issue Official Certificate of
Receipt for the Compliance Collecting Officer,
Payment Fee MFO
Received
1.3 Deposit Standard
Collections to 2 Working
Compliance
Land Bank of Days
Certificate
the Philippines (Deposit
with duly signed collections to
Administrative
slips and LBP on the
Fines
summaries following day)
Admin. Assistant III,
Issuance of MFO
Certification

Processing Fee

Refund of Cash
Advances

Total Number of Days 2 Working Days

DOE 2021 Citizen's Charter 741


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Charter 723
732
Processing of Procurement Through PS-DBM

Office or Division Mindanao Field Office – Office of the Director


Classification Simple Transaction
Type of Transaction Government-2-Government
Who May Avail Mindanao Field Office
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Preparation of Agency Procurement
Request (APR) based on the
consolidated MFO Annual Procurement MFO-Office of the Director
Plan-Common Use Supplies (APP-CSE)
and Equipment
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Consolidation 1.1 Prepare the Agency
of APP-CSE of Procurement
DOE-MFO Request (APR)
Admin. Assistant I,
based on the
MFO
consolidated APP-
CSE with attached 1 Working Day
pertinent documents
1.2 Prepare check Total Admin. Officer IV,
payment amount MFO
1.3 Deliver check in APR
payment to PS-DBM
1.4. Claim various
supplies as Admin. Assistant I,
requested in the APR MFO
1 Working Day
1.5 Update inventory of
office supplies
Total Number of Days 2 Working Days

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Charter 724
742

DOE 2021 Citizen's Charter 733


Processing of Requisition and Issue Slip (RIS) of Supplies,
Materials and Property, Plant and Equipment

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transactions
Type of Transaction: Government-2-Government
Who May Avail: DOE-MFO Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Properly filled-up Requisition and Issue Slip
(RIS)
(To issue common office supplies, MFO-Office of the Director
materials and Property, Plant and
Equipment to requesting Division)
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Submits approved 1.1 Receive RIS for
Requisition supplies and
Issuance Slip materials and verify
Admin. Assistant
(RIS) for Issuance stocks on hand
I,
of Supplies and
MFO
Office Equipment
per Division and/or
Individual
1 Working Day
1.2 Prepare duly signed
Inventory Custodian Admin. Assistant
Slip (ICS) for Semi- I,
Expendable MFO
Supplies, if any
1.3 Prepare and release Admin. Assistant
stocks per Division I,
and/or Individual MFO
1.4 Once issued, the
Requisition and
Issue Slip (RIS) shall
Admin. Assistant
be posted in the
1 Working Day I,
stock card for proper
MFO
monitoring of the
balances of stocks
on hand
Total Number of Days 2 Working Days

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734
Liquidation of Cash Advance Local and Foreign Travel (with
or without refund)

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Local Travel Expenses


1.1 Duly Approved Travel Order
1.2 Actual Itinerary of Travel duly
approved by authorized officials Concerned Employee
1.3 Certificate of Travel Completed
1.4 Certificate of Appearance / Attendance
1.5 Plane / Bus / Boat Tickets / Boarding Concerned Employee / Airline / Bus / Ferry
Passes / Terminal Fees Company
1.6 Official Receipts for hotel
accommodations together with hotel
Concerned Employee / Hotel
Statements of Account and other
related travel expenses claimed
1.7 For hotel expenses incurred, a
certification of expenses duly signed
by the Head of Agency or authorized
official
1.8 For taxi fare claimed, justification for
the use of taxi rather than ordinary Concerned Employee
mode of transportation duly noted by
Division Chief and proof of payment or
Reimbursement Expense Receipt
(RER) for each fare in excess of
P75.00
1.9 For chartered trips or special hires of
Public Utility and garage car,
launches, motorboats, extraordinary
means of transportation:
1.9.1 Proof of Payment or RER for Concerned Employee
each fare in excess of Php 75.00
1.9.2 Certification from local official
regarding the prevailing charter Concerned Employee / Local Official
rates of the place visited

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1.10 For fuel expenses incurred:
1.10.1 Official Receipt
1.10.2 Copy of duly accomplished Concerned Employee
Vehicle Trip Ticket
1.11 If cash advance was granted, copy
of previously approved itinerary of Concerned Employee
travel
1.12 Liquidation Report Concerned Employee
2. Foreign Travel
2.1 Duly signed Travel Authority from
the Office of the President or
Authorized Official
2.2 Actual Itinerary of Travel duly
Concerned Employee
approved by authorized officials
2.3 Certificate of Travel Completed
2.4 Certificate of Appearance /
Attendance
2.5 Plane Tickets, Boarding pass Concerned Employee / Airline / Bus / Ferry
Company
2.6 Narrative Report
2.7 If cash advance was granted, copy
of previously approved itinerary of Concerned Employee
travel
2.8 Liquidation Report
3. Representation, Conference and
Meeting Expenses
3.1 Official Receipt, Cash Invoice /
Statement of Account
3.2 List of Attendees/guests
3.3 Minutes
3.4 Authority to incur expenses
duly approved by authorized
official
3.4.1 Canvass documents, if Concerned Employee
applicable
3.4.2 Abstract of quotation from at
least three establishments /
concessionaires
3.4.3 Approved Purchase Request
and Purchase Order
3.5 Quotations from at least three (3)
establishments/concessionaires
3.6 Copy of contract, if applicable

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DOE 2021 Citizen's Charter 736
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE
TIME RESPONSIBLE
PAID
1. Prepare and submit
Liquidation Report
of Disbursements Concerned
and Liquidation Employee,
reports with MFO
supporting
documents
1.1 Receive/review and
process liquidation
N/A 3 Working Admin. Officer II,
papers / informs
Days MFO
the employee to
pay refund, if any.
1.2 If there is a refund,
Admin. Officer II/
will prepare Order
Concerned
of Payment before
Employee,
paying at the
MFO
cashier / submit
receipt of payment
1.3 If there is no
refund, certify as to
Admin. Officer II,
correctness and
MFO
completeness of
Liquidation Report
1.4 If there is an
excess, a
Disbursement Admin. Officer II/
Voucher (DV) will Concerned
be attached Employee,
together with its MFO
supporting
documents
1.5 Record
Admin. Officer II,
Liquidation/submit
MFO
to COA
Total Number of Days 3 Working Days

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Processing and Filing OF SALN
This applies to transactions done for DOE employees

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE-MFO Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Refer to the list of requirements for filing
Civil Service Commission Website
of SALN
FEES
AGENCY PROCESSING PERSON
CLIENT STEPS TO BE
ACTIONS TIME RESPONSIBLE
PAID
1. Fills-out SALN Form 1.1 Signs or Concerned
notarizes Employee
1 Working Day
SALN Form Director /
Notarizing lawyer
2. Submit signed or 2.1 Checks and
notarized SALN Form consolidates Assigned Staff,
to the respective SALN Form Division/ Section
division/section
2.2 Submits 1 Working Day
consolidated N/A Assigned Staff,
SALN Form to Division/ Section
the OD
3. Consolidation of 3.1 Checks,
SALN for MFO (per validates,
Division) to the OD consolidates,
Admin. Officer II,
files, and 1 Working Day
MFO
records
SALN
submission
Total Number of Days 3 Working Days

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729
Processing for the Disposal of Unserviceable Properties Thru
Donation or Transfer Without Cost to Other Government
Entities, LGUs, Schools, or State Universities

Office or Division: Mindanao Field Office – Office of the Director


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: Other Government Entities / LGUs / SUCs / Schools
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter of Intent from Qualified Recipients/ Other Government Entities / LGUs / SUCs /
Donee - Donation Schools
2. Duly accomplished Inspection and
Inventory Report of Unserviceable
Properties (IIRUP) – Sale MFO-Office of the Director
3. Return to Store (RTS) – Donation and
Sale
FEES TO PROCESSING PERSON
CLIENT STEP AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
DISPOSAL THRU DONATION
1. Draft a letter request
for approval from
the Central Office to
donate any
available Admin. Officer IV,
2 hours
unserviceable or MFO
working Property
Plant and None
Equipment (PPE)
for donation

If approved, MFO
will solicit any willing 3 Working Admin. Officer IV,
done / recipients of Days MFO
the PPE

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DOE 2021 Citizen's Charter 730
DOE 2021 Citizen's Charter 739
1. Submission of 1.1 Receive letter of
letter of intent or intent/request
request for
unserviceable or Admin. Officer IV,
1 hour
working Property MFO
Plant and
Equipment (PPE)
for donation
2. Wait for the 2.1 Prepare Inventory
approval of the and Inspection
donation Report of
Admin. Officer IV,
Unserviceable 3 hour
MFO
Properties (IIRUP)
and Return to Store
(RTS)
2.2 Prepare
memorandum of
endorsement to the
DOE-Disposal 2 hours
Committee
requesting for
Admin. Officer IV,
approval of donation
MFO
2.3 Secure a signed
memorandum &
IIRUP & RTS from
1 Working Day
the MFO Director
and forward to the
mailing in-charge.
Total Number of Days 5 Working Days

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DOE 2021 Citizen's Charter 731
Processing for the Disposal of Unserviceable Properties Thru
Sale

Office or Division: Mindanao Field Office – Office of the Director


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: Other Government Entities / LGUs / SUCs / Schools

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Letter of Intent from Qualified Other Government Entities / LGUs / SUCs /
Recipients Schools
2. Duly accomplished Inspection and
Inventory Report of Unserviceable
Properties (IIRUP) – Sale MFO-Office of the Director
3. Return to Store (RTS) – Donation and
Sale
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Receive list of
unserviceable
properties.
Checks and None
inspects PPEs to
be Return to
Store (RTS)
2. Prepare Return to
3 Working Admin. Officer IV,
Store (RTS) and
Days MFO
Inventory and
Inspection of
Unserviceable
Properties
(IIRUP) of all
unserviceable
properties for
disposal
3. Collect three (3)
quotations for
qualified bidders
Admin. Officer IV,
of all 1 Working Day
MFO
unserviceable
properties for
disposal

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4. Prepare summary
of collected Admin. Officer IV,
6 Hours
quotations and list MFO
of disposals
5. Prepare
memorandum of
endorsement to
the DOE-Disposal
1 Hour Admin. Officer IV,
Committee
MFO
requesting
unserviceable
properties for
disposal
6. Secure a signed
memorandum
from the MFO Admin. Officer IV,
1 Hour
Director and MFO
forward to the
mailing in-charge.
Total Number of Days 5 Working Days

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Charter 751
742
DOE 2021 Citizen's Charter 733
End-User Evaluation of Job Applicants
This applies to transactions done for the recruitment process in the DOE-
MFO

Office or Division: Mindanao Field Office – Office of the Director


Classification: Complex Transactions
Type of Transaction: Government-2-Government / Government-2-Citizen
Who May Avail: External applicants; Internal applicants (DOE employees)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


1. Refer to Guidelines of Application in Downloadable Forms available in the DOE
the DOE website website
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Receive and
endorse job Records Officer,
1 Hour
applications from MFO
HRMD
2. Schedule of
interview to job
applicants subject
Director,
to the availability of 2 Hours
MFO
the MFO End-User
Evaluation
Committee
3. Coordination with
applicants and Admin. Officer II,
2 Working Days
confirmation for job MFO
interview None
4. Preparation of
Admin. Officer II,
documents needed 4 Hours
MFO
for the interview
5. Interview proper MFO End-User
1 Working Day Evaluation
Committee
6. Consolidation and
Admin. Officer II,
evaluation of 2 Working Days
MFO
results
7. Approval of
endorsement of Director,
1 Working Day
qualified applicants MFO
for DOE-HRMD

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8. Transmittal of
memorandum for Admin. Officer II,
1 Hour
endorsement to MFO
HRMD
Total Number of Days 7 Working Days

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DOE 2021 Citizen's Charter 744
DOE 2021 Citizen's Charter 735
Processing of Issuance of Check (DV) Related to Local and
Foreign Travels

Office or Division: Mindanao Field Office – Office of the Director


Classification: Simple Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Local Travel Expenses


1.1 Prior to Departure
1.1.1 Approved Travel Order, duly Concerned Employee
numbered
1.2 Upon Completion of Travel
1.2.1 Duly Approved Travel Order
1.2.2 Actual Itinerary of Travel duly
approved by authorized officials
Concerned Employee
1.2.3 Certificate of Travel Completed
1.2.4 Certificate of Appearance/
Attendance
1.2.5 Plane/Bus/Boat Tickets/ Concerned Employee/Airline/Bus/Ferry
Boarding Passes/Terminal Fees Company
1.2.6 Official receipts for hotel
accomodation together with
hotel Statements of Accounts Concerned Employee/Hotel
and other related travel
expenses claimed

1.2.7 For hotel expenses incurred, a


certification of expenses duly
signed by the Head of Agency
or authorized official, in excess
of the alloted hotel, but not
beyond the allowed amount as Concerned Employee
per Executive Order (EO) No.
77
1.2.8 For taxi fare claimed, justification
for the use of taxi rather than
ordinary mode of transportation

DOE 2021 Citizen's Charter 745


754
DOE 2021 Citizen's Charter 736
duly noted by Division Chief and
proof of payment or
Reimbursement Expense
Receipt (RER) for each fare in
excess of P75.00
1.2.9 For chartered trips or special
hires of Public Utility and
garage car,
motorboats, extraordinary
means of transportation:
1.2.9.1
Proof of Payment or RER for
Concerned Employee
each fare in excess of P 75.00

1.2.9.2
Certification from local official
regarding the prevailing charter Concerned Employee / Local Official
rates of the place visited

1.2.10 For fuel expenses incurred:


1.2.10.1
Official Receipt
1.2.10.2 Concerned Employee
Copy of Duly Accomplished Trip
Ticket
1.2.11 If cash advance was granted,
copy of previously approved Concerned Employee
itinerary of travel
2. Foreign Travel
2.1 Prior to Departure
2.1.1 Approved Travel Order, duly
Concerned Employee
numbered
2.2 Upon Completion of Travel
2.2.1 Duly Approved Travel Order
2.2.2 Actual Itinerary of Travel duly
approved by authorized officials
Concerned Employee
2.2.3 Certificate of Travel Completed
2.2.4 Certificate of Appearance/
Attendance
2.2.5 Plane tickets, Boarding Pass Concerned Employee / Airline
2.2.6 Official Receipts/bills for non-
commutable, in case entitled to
travel allowance or for Concerned Employee
expenses claimed on actual
basis

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2.2.7 Narrative Report
2.2.8 If granted cash advance, copy of
previously approved itinerary of
travel

FEES TO PROCESSING PERSON


CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Prepare and
submit the duly
accomplished DV
and complete
Concerned
supporting
None 7 Working Days Employee,
documents to MFO
Office of the
Director-
Accounting In
charge
1.1 Receive/Review/
Evaluate/Process
DV as to the
completeness of
its required
documents
Admin. Officer II,
Note: MFO
If incomplete,
return DV and
ask employee
concerned to
comply with the
requirements.
1.2 Indicate and
record the DV
date, number, Admin. Officer II,
particulars and MFO
amount in
individual index
of payment
1.3 Certify DV (Box
C) of as to
availabilty of
Admin. Officer II,
cash,
MFO
completeness of
documents and if
amount claimed

DOE 2021 Citizen's Charter 756


DOE 2021 Citizen's Charter 747
738
is proper
1.4 Approve DV (Box
D) as to Director,
approval of MFO
payment
1.5 Issue check Admin. Officer IV,
MFO
1.6 Encode and print
Admin. Officer II,
necessary details
MFO
on the check
1.7 Forward check
with DV and its
supporting Director/
Admin. Officer IV,
documents to the
MFO
disbursing
signatories
1.8 Record the DV
issued at General
Ledger,
Employee
Admin. Officer II,
Subsidiary
MFO
Ledger and
Supplier
Subsidiary
Ledger

Total Number of Days 7 Working Days

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DOE 2021 Citizen's Charter 739


Processing of Issuance of Checks Related to Utility and
Communication Expenses, Janitorial Services, Security
Services, Salaries, Supplier/Contractor/Service Provider and
Others

Office or Division: Mindanao Field Office – Office of the Director


Classification: Complex Transaction
Type of Transaction: Government-2-Government
Who May Avail: DOE Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE


* Based on Commission on Audit (COA) Circular 2012-001 dated June 14, 2012 Revised
Guidelines and Documentary Requirements for Common Government Transactions.
Other documentary requirements may be required for special transactions.
1. Utilities Expense (Water, Electricity,
and Communication/Telephone
Expenses
1.1 Billing Statement / Statement of
Concerned Utility Provider
Account
2. Janitorial / Security and other Service
Provider
2.1 Duly signed and notarized Contract Administrative Assistant I
with Certificate of Availability of MFO-OD
Funds
2.2 Billing Statement/Statement of Janitorial Service Provider
Account
2.3 Duly Approved Daily Time Record Janitorial Service Provider
2.4 Duly approved attendance sheet
with total no. of hours/days worked Janitorial Service Provider
by Individual janitors
2.5 BAC Documents MFO-SBAC Secretariat
3. Salaries
3.1 Salary of individuals hired as Job
order
3.1.1 Contract duly signed, notarized
with certificate of availability of DOE-HRMD
funds
3.1.2 Accomplishment Report Concerned Employee
3.1.3 Approved Daily Time Record Concerned Employee

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4. Setting Up of Petty Cash Fund
4.1 Office Order signed by the Head of
the Agency or authorized official
designating a specific employee as MFO Director
Special Disbursing Officer (SDO) for
a specific fund
5. Job Order for Repair and
Maintenance
5.1 Duly signed Purchase Order
5.2 Inspection and Acceptance Report Concerned Employee
5.3 Approved Purchase Request
5.4 BAC Resolution MFO-SBAC Secretariat
6. Representation/ conference/
entertainment and meeting expense
6.1 Official Receipt, Cash Invoice/
Statement of Account
6.2 List of Attendees/guest Concerned Employee
6.3 Minutes of the meeting
7. Gasoline/ Fuel/ Oil/ Lubricants
7.1 Billing Statement/ Statement of
Account
7.2 Vehicle Trip Ticket
7.3 Duly signed Purchase Order Concerned Employee
7.4 Approved Purchase Request
7.5 Inspection and Acceptance Report
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. Prepare and
submit the duly
accomplished DV
and complete Concerned
supporting Employee,
documents to MFO
Office of the
Director None 7 Working Days

1.1 Receive /Review/


Evaluate/ Process
DV as to the
Admin. Officer II,
completeness of
MFO
its required
documents

DOE 2021 Citizen's Charter 741


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1.2 If incomplete,
return the DV and
request the
concerned Admin. Officer II,
employee to MFO
comply with the
requirements

1.3 If complete,
compute for Admin. Officer II,
applicable taxes, if MFO
any
1.4 Prepare Certificate
of taxes withheld
(BIR Form Admin. Officer II,
2306/2307), if MFO
applicable

1.5 Indicate and


record the DV
date, number,
particulars and Admin. Officer II,
amount in MFO
individual index of
payment

1.6 Certify DV (Box C)


of as to availabilty
of cash,
completeness of Admin. Officer II,
documents and if MFO
amount claimed is
proper

1.7 Approve DV (Box


D) as to approval Director,
of payment MFO

Admin. Officer IV,


1.8 Issue check
MFO
1.9 Encode and prints
necessary details Admin. Officer II,
on the check MFO

1.10 Forward check


with DV and its
supporting
documents to the Admin. Officer IV,
disbursing MFO
signatories

DOE 2021 Citizen's Charter 760


DOE 2021 Citizen's Charter 751
DOE 2021 Citizen's Charter 742
1.11 Record the DV
issued in the
General Ledger,
Admin. Officer II,
Employee
MFO
Subsidiary Ledger
and Supplier
Subsidiary Ledger
Total Number of Days 7 Working Days

DOE 2021Citizen's
DOE Citizen's Charter 743
DOE 2021
2021 Citizen's Charter
Charter 752
761
Issuance of Administrative Decisions Based on Inspection
Reports on Liquid Petroleum Players
Walk-In transaction only.

Office or Division: Mindanao Field Office – Office of the Director


Classification: Highly Technical Transaction
Government-2-Government, Government-2-Citizen,
Type of Transaction:
Government-2-Business
Who May Avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Inspection Report EIMD Inspector


2. Special Assignment Order EIMD Division Chief
3. Travel Order EIMD Division Chief
1. Record of Administrative Cases MFO Legal Officer
FEES TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS
BE PAID TIME RESPONSIBLE
1. EIMD Submits the 1. Review and
travel report with Examination of
attached Inspection Inspection Report
Report to the Office
of the Director
If there are no
violations:

1.a. Return the case


record to the
Inspector to Director,
update MFO 1 Working Day
MFO
ITS and for
archive

If there is a violation:

1.a.Forward to
Legal Officer for
drafting of
administrative
decision

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1.b.Draft the
Administrative
Decision.

1.c.Forward the Legal Officer,


10 Working Days
Draft Decision MFO
to the Division
Chief of the
EIMD for further
comments.
1.d.Further evaluate
the draft
decision and Chief SRS,
1 Working Day
consult with EIMD
Legal Officer
If the EIMD Chief SRS
has further
comments:

1.a.Make proper
amendments to Legal Officer,
1 Working day
the draft MFO
decision

1.b. Forward the


Draft Decision
to the Director
1.c Further evaluate
the draft
Director,
decision and 1 Working Day
MFO
consult with
Legal Officer
If the EIMD Chief SRS
has no further
comments:
Chief SRS,
1.a.Forward the EIMD
Draft Decision
to the Director 1 Working day
1.b.Further evaluate
the draft
Director,
decision and
MFO
consult with
Legal Officer
If the Director has
further comments:
2 Working Days Legal Officer,
1.a. Make proper MFO
amendments to
the draft

DOE
DOE 2021 Citizen's Charter 763
DOE2021
2021Citizen's
Citizen'sCharter
Charter 754
745
decision
1.b.Print the
Legal Assistant,
Administrative
MFO
Decision
1.c Sign the
Director,
Administrative
MFO
Decision
1.d.A copy of the
Administrative
Decision is
prepared to be Legal Assistant,
furnished to the MFO
Client, with
Inspection
Report attached
1.e.Case is
included in Legal Officer,
Record of MFO
Cases
1.f. Case folder is
returned to Legal Officer,
Inspector to MFO
update MFO
ITS and for
archive

If the Director has no


further comments:

1.a. Print the


Legal Assistant,
Administrative
MFO
Decision

1.b. Sign the


Director,
Administrative
MFO
Decision 1 Working Day

1.c. A copy of the


Administrative
Decision is
prepared to be Legal Assistant,
furnished to the MFO
Client, with
Inspection
Report attached

DOE
DOE2021
2021Citizen's
Citizen'sCharter
Charter 755
764
DOE 2021 Citizen's Charter 746
1.d. Case is
included in Legal Officer,
Record of MFO
Cases
1.e. Case folder is
returned to
Inspector to Legal Officer,
update MFO MFO
ITS and for
archive
Total Number of Days (If there is no violation) 1 Working Day
Total Number of Days (If both EIMD Chief SRS and
14 Working Days
MFO Director have no comments)
Total Number of Days (If either EIMD Chief SRS or
15 Working Days
MFO Director has no comments)
Total Number of Days (If both EIMD Chief SRS and
16 Working Days
MFO Director have comments)

DOE 2021 Citizen's Charter 765


DOE 2021 Citizen's Charter 756
DOE 2021 Citizen's Charter 747
FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback  Accomplish the Customer Feedback Form available


in the Bureau/Service/Office and drop the filled-out
form at the designated drop box or send thru email
to the Heads of the Bureau/Service/Office in the
email addresses provided in the Directory of DOE
Officials.

 Send thru email to the Consumer Welfare and


Promotion Office (CWPO) at cwpo@doe.gov.ph
and copy furnish the DOE Ease of Doing Business
Committee (DOE-EODBC) at
doe.eodbc@gmail.com.

How feedbacks are processed  Filled-out Customer Feedback Forms are collected,
evaluated and acted accordingly with the
implementation of corrective measures, if
necessary. The client is informed of the action
taken, if applicable.

 Feedback received thru email are evaluated and


acted accordingly with the implementation of
corrective measures, if necessary. The client is
informed of the action taken, if applicable.

How to file a complaint  Accomplish Complaint Report Form and drop the
filled-out form at designated drop box in the Bureau/
Service/Office or send thru email to the Heads of
the Bureau/Service/Office in the email addresses
provided in the Directory of DOE Officials.

 Send the complaint thru email to the Consumer


Welfare and Promotion Office (CWPO) at
cwpo@doe.gov.ph and copy furnish the DOE Ease
of Doing Business Committee (DOE-EODBC) at
doe.eodbc@gmail.com

How complaints are processed  For the filled-out Complaint Report Form, the forms
are collected, evaluated, and addressed
accordingly. The client is informed of the action
taken.

 For complaints received by the CWPO, these are


evaluated and referred to the DOE unit/s and/or
attached agency/ies for resolution. The client is
informed of the action taken.

DOE 2021 Citizen's Charter 766


DOE 2020 Citizen's Charter 630

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