3Maintenance Service Contract

Camelot Vastgoedbeheer en Beveiliging B.V.

<LUCOM><ContractType>MAINTENANCE</ContractType><ContractTitle>MAINTENANCE</ContractTitle><GuardianID>::TT_TREF::</GuardianID><LeaseID>::TL_LREF::</LeaseID><LanguageCode>EN</LanguageCode><Scans><Name required="false" type="append">Pinbon </Name><Name required="false" type="attach">Kopie legitimatiebewijs</Name><Name
required="false" type="attach">Extra</Name></Scans><EMAIL sendmail="true" message="CONTRACTS EN" template="Template.eml"></EMAIL><ApplicantName>::TT_NAME::</ApplicantName><Variation>T</Variation><Binder>123</Binder></LUCOM> ::TENTA_EMAIL:: campus026@cameloteurope.com campuslaluna@cameloteurope.com campus015@cameloteurope.com

Introduction and Rules for the Maintenance Service Contract

Introduction
This maintenance service contract lists all possible repairs. It also lists the responsibilities for all the elements,
indicating the responsible person/party for each element. Below is a list explaining the symbols used.

For the account of/to be carried out by Camelot Vastgoedbeheer en Beveiliging BV

For the account of/to be carried out by the tenant
s If the tenant has a maintenance service contract: For the account of/to be carried out by Camelot
Vastgoedbeheer en Beveiliging BV

Rules for the Maintenance Service Contract

General
Participants in the Maintenance Service Contract are (Prateek Negi), tenants of property, De Veldmaat 10-635, 7522
NM Enschede, studio 10-635, which is managed by Camelot Property Management and who have agreed with the
following rules in writing.

Article 1. Object of the agreement

1.1
The object of the Maintenance Service Contract is to offer an extra service by the free provision of work resulting from
a number of the most common activities from the Maintenance ABC, which, according to the law and the General
Rental Conditions, are for the account of the tenant: the so-called Regulation on Small Repairs (Besluit Kleine
Herstellingen).

1.2
In general, this Regulation on Small Repairs states that:
Small repairs are for the account of the tenant, major repairs and major maintenance work are for the account of the
landlord. You are responsible for the repair of damage caused by yourself.

1.3
Through this Maintenance Service Contract, a part of the small repairs falling under the Regulation, which are
normally for the account and risk of the tenant are taken over by the landlord/property manager, for a fixed
subscription fee. For all repairs that are not covered by the Service Contract, Article 7 of the Terms and Conditions in
the rental agreement continues to apply.

Maintenance Service Contract Camelot 1

Vastgoedbeheer 2016
Article 2. Cover
2.1
The activities covered by this Maintenance Service Contract is listed in the Annex. This Annex is an integral part of
this Regulation.
2.2
The work is only carried out on parts of the property that were present at the time that the tenant moved in or which
were added at a later date by Camelot Vastgoedbeheer en Beveiliging BV
2.3
The costs covered by the Maintenance Service Contract are all costs (both wage as materials) incurred in order to
repair the parts or replace them by/using standard material.

Article 3. Excluded repairs

3.1
Excluded from the Service Contract is the execution of the necessary work or repairs of malfunctions and defects that
are a result of acts or omissions on the part of the tenant or other users/residents of the property, and which are
caused by intent, negligence or gross negligence. Deliberate destruction of and damage to property, incompetence
and inappropriate use are not covered by the Service Contract. Discolouration of materials is also not a reason to
invoke the Service Contract. This means, amongst others, that participants have to take relevant measures in the
winter to prevent freezing of water pipes and central heating pipes.
3.2
Also excluded are repairs and/or replacements of items which have been added by the participant and/or that are
owned by the municipality.
3.3
Not covered by the Service Contract are all types of maintenance not listed in the Annex, which, on the basis of the
general rental conditions of Camelot Vastgoedbeheer en Beveiliging BV remain for the account of the tenant.
3.4
Maintenance that is for the account of the landlord is not covered by the scope of the Maintenance Service Contract.
This maintenance is carried out by Camelot Vastgoedbeheer en Beveiliging BV.

Article 4. Request and implementation

4.1
The work will be carried out after receiving a request from the tenant, within 15 working days at the latest and during
regular working hours. This depends on the delivery of materials.
4.2
The starting point for the work to be carried out is the original part or the original condition. Replacement will only take
place if this is technically necessary in the opinion of Camelot Vastgoedbeheer en Beveiliging BV.
4.3
The landlord expects the tenant (or someone representing the tenant) to be at home while repairs are carried out. The
landlord will take the initiative to make the appointment to carry out the repairs and set the time of the appointment. If
the tenant (or a person representing the tenant) is not present at the agreed time, Camelot Vastgoedbeheer en
Beveiliging BV can charge call-out costs for the next appointment. The tenant must ensure that the place of the repair
is easily accessible.

Maintenance Service Contract Camelot 2

Vastgoedbeheer 2016
Article 5. Calculation and payment of the monthly contribution and Suspension
5.1
The participant will be charged a monthly contribution, which is determined for each financial year by Camelot
Vastgoedbeheer en Beveiliging BV. Price level 2016: € 8,95 including VAT (21%).
5.2
The tenant pays a start-up fee of € 2,50 including VAT (21%). The said amount is payable in advance before the first
day of the following month.
5.3
The payment obligation of the monthly contribution starts in the calendar month following the registration date. The
participant is obliged to pay the monthly contribution for the Maintenance Service Contract in advance, at the same
time as the monthly rent. The monthly contribution is a part of the non-deductible supplementary costs.
5.4
Non-payment of the monthly contribution results in the suspension of the participation in the Maintenance Service
Contract, without notice of default being required. The obligation of the participant to payment of the arrears and to
further payment of the monthly contribution is not affected. The suspension takes effect on the first day of the time
period for which the monthly contribution is due. The participant cannot request repairs or replacement of broken parts
which have occurred in the time period during which his participation was suspended.

Account holder Prateek Negi

IBAN -
Authorization 117053
Payee NL57ZZZ507260800000
Payment Method EFT
The amount will be debited from your account on or around the 25th day of the month, with the first direct debit taking
place on or around the 13th or the 28th day of the month, by Camelot Vastgoedbeheer en Beveiliging BV.

Start-up fee
Remaining number of days of the Service Contract: 1 x 0,30 € 0,30
First full month of the Service Contract: (May) € 8,95
One-off start-up fee € 2,50
Total € 11,75

Article 6. Commencement Maintenance Service Contract

6.1
Registration for the Service Contract shall be affected by filling in the Annex in the rental contract, in which the tenant
signs for agreement with the provisions of this Regulation.
6.2
New tenants can take part in the Maintenance Service Contract simultaneously with the commencement of the lease
of the property.
6.3
The Maintenance contract can commence on each working day. This depends on the date of registration.

Maintenance Service Contract Camelot 3

Vastgoedbeheer 2016
Article 7. Duration and termination
7.1
The Maintenance Service Contract will commence on 30/04/2021 and is for the duration of the rental contract.
7.2
The Maintenance Service Contract also ends on the day that the lease is terminated by the tenant or the landlord.
7.3
Termination is also possible within one month following the announcement of a change in the monthly contribution.
7.4
Termination of the Service Contract as referred to in Article 7.3 should be done in writing to Camelot Vastgoedbeheer
en Beveiliging BV or to the tenant, respectively.

Drawn up and signed in duplicate in Utrecht, on 17/04/2021, with both Parties recognizing to have received a copy,

The tenant, The landlord, Camelot Vastgoedbeheer en

Beveiliging BV
Prateek Negi
Patricia Gering
CEO Camelot Vastgoedbeheer en Beveiliging BV

<LUCOM_SIG id="0" name="Handtekening Bruiklener" mandatory="true" />

Maintenance Service Contract Camelot 4

Vastgoedbeheer 2016
List of terms:
For the account of/to be carried out by Camelot Vastgoedbeheer en Beveiliging BV
For the account of/to be carried out by the tenant
s If the tenant has a maintenance service contract: For the account of/to be carried out by Camelot Vastgoedbeheer en
Beveiliging BV

CVB TENANT

Kitchen worktop Repair worktop and kitchen cupboards s

Unblock drain

Replace sink strainer, plug and chain s

Adjust doors kitchen cupboards s

Replace sealant s

Repair/replace kitchen installed by the tenant

Repair damage to kitchen unit caused by the tenant (e.g.

Burn/singe marks)

Back alley lighting If the back alley is the property of Camelot Vastgoedbeheer en Beveiliging BV

Drains Repair drains of washbasins, shower, kitchen sink, etc. s

Unblock drains

Balcony Repair balcony, balcony screen and fencing

Clean balcony

Wallpaper

Doorbell Repair/maintain intercom unit in the case of a central intercom system

Front door bell, ringer and switching materials in the case of a house s

Storage area Concrete floor, outdoor paintwork and roof

Inside and inside paintwork

Pave access roads and paths to front door and in sheds and storage areas
Paving
And access roads and paths to front/back garden

Maintain access roads and paths to front door and in sheds and storage
areas and access roads and paths to front/back garden.
Camelot Vastgoedbeheer en Beveiliging BV will provide 1m3 of sand in the case of severe subsidence

Paving communal paths

Maintenance Service Contract Camelot 5

Vastgoedbeheer 2016
 CVB Tenant

Pave and maintain paving in the garden

Fire alarm Replace batteries (if accessible)

Letterbox In front door s

In entrance area and communal spaces

Distribution box lid Replace/renew when old

Replace painted distribution box lid

Central heating If installed by Camelot Vastgoedbeheer en Beveiliging BV

Individual Central Heating: maintenance and malfunctions

Individual CV: topping up and venting

Collective CV: maintenance and malfunctions, topping up and venting

Maintain/replace roofing material, roof glands, gutters,

Roofs
roof hatch etc.

Clean gutters if accessible from the property

Dormer

Roof tiles

Skylights Fastenings s

Door closers Repair and replace door closers on doors to communal spaces

Doors Repair/replace in the case of wood rot or normal wear and tear

Replace/repair blown hinges

Repair damage to doors caused by the tenant

Hinges, locks, door handles s

Glass in doors: See ‘Glass’

Door opener Maintain/repair door opener in communal spaces

Shower Maintain/replace shower hose, shower head, hand shower, s

shower holder, soap tray/holder and shower drain

Shower drain Unblock drain

Maintenance Service Contract Camelot 6

Vastgoedbeheer 2016
 CVB Tenant

Replace lid shower drain s

Leaking shower drain

Threshold Secure threshold

Electricity Maintain/replace wiring and group box

Maintain/replace group box and lights

Property boundaries See ‘Garden’

Gas installation Maintain/replace pipes in the property

Gas tap Maintain/replace gas tap

Repair leaks, pressure-test pipes or replace pipes up to the gas tap

Communal Cleaning entrance area, stairwell and communal hallways (if cleaning of
spaces the communal spaces is included in the service costs)

Paint work communal spaces

Maintain outside walls, e.g. Painting and pointing

Glass If tenant is a member of a glass fund

Broken panes (e.g. If broken by tenant who is locked out) or vandalism

Gutters Repair

Clean

Graffiti Remove if costs are insubstantial and insofar as accessible by tenant

(to be assessed per situation)

Fastenings Maintain/repair door handles, hinges, window levers and locks on s

the inside and outside of the property

Entrance doors or communal spaces

Intercom Intercom installation part of the apartment building

Room thermostat

Kitchen Replace when old

Maintenance Service Contract Camelot 7

Vastgoedbeheer 2016
 CVB Tenant

Damage by vandalism

Built-in equipment (please contact CVB, if property of Camelot

Vastgoedbeheer)
Paintwork outside window/door frames and replace/repair
Window
wood rot
and door
frames
Paintwork all inside window/door frames and inside doors in the property

Paintwork of window/door frames in communal spaces

Clean/keep clean window/door frames (if accessible)

Taps Maintain/repair taps, mixer taps, faucets s

tap knobs and washer
Replace when old

Burst pipe as a result of frost or damage caused by

changes made by tenant

Hatch Maintain

Keep hatch accessible

Leaks Repair pipes, roofs and walls

If the leak is caused by careless use, e.g. frost or walking on the roof
Damage to furniture etc. as a result of leaks is covered by home
insurance (tenant is responsible for taking out household insurance). If
the tenant does not take out household insurance, any costs of
consequential damage are for the account of the tenant.

Lift and lift installation

Name shields Order through the caretaker

All pest control is for the account of the tenant

Pest control
(except wasps, cockroaches, rats, longhorn beetles, wood worm and pharaoh ants)

in communal areas

Repair damage (painting of ceilings is not allowed, use white emulsion ONLY)
Ceilings
(will be assessed per case)

Treat ceiling against mould and excess paint

Plinths/skirting boards Replace when old

Paint

Damage caused by tenant

Maintenance Service Contract Camelot 8

Vastgoedbeheer 2016
 CCRE
CVB
sw
REZ T Tenant
enant

Radiators Repair/replace

Vent

Paint (in the case of rust, only use suitable radiator paint)

Windows Paintwork outside

Repair/replace in the case of wood rot

Paintwork inside (with the exception of PVC frames)

Repair/replace in the case of damage (e.g. blown hinges)

Drain pipe Repair/replace

Unblock drain pipe or gutters

Sewage system Repair in the case of subsidence or replace when worn out

Unblock sewage system insofar as accessible

Flue system Replace by Camelot Vastgoedbeheer en Beveiliging BV, cleaning see ‘Ventilation’

Glazing See ‘Glass’

Bath, washbasin, cistern, toilet, replace when old (if tenant has not
Bathrooms
made changes)
Chain and chain holder, shelf, toilet seat, toilet flush pull, fall pipe, s
sleeve and float
Damage caused by Household insurance (if tenant has not taken out insurance, all costs
fire, water or storm are for the tenant)
House insurance/Hazard insurance

Switches Replace/renew when worn s

Hinges See ‘Fastenings’ s

Paintwork Paintwork outside of the property

Paintwork in the property and storage area

Treat and paint over mould

In communal areas

Chimney Repair flue pipe, pointing etc.

Maintenance Service Contract Camelot 9

Vastgoedbeheer 2016
 CCRE
CVB
sw
REZ T Tenant
enant

Clean chimney (at least 1x per year)

Siphons Unblock

Maintain/repair when worn

Keys Lost/broken/damaged keys/magnet keys

Extra keys, remote controls, magnet keys

Worn keys for general entrance (exchanged by caretaker)

Locks Keep accessible, check, oil s

moving parts
Exchange locks/place new cylinders

Costs when tenant is locked out: See price list general conditions

Mirrors Mirror holders s

Replace worn mirrors

Wall sockets Replace/renew when old s

Replace painted wall sockets

Plaster walls Repair when plaster comes loose

Repair after damage by tenant

Tiles Repair/replace tiles when damaged

Replace sealant joints

Sealant strips Place, replace and maintain

Toilet Maintain toilet bowl

Replace old toilet bowl and/or cistern (incl. float)

Maintain/replace toilet seat, cistern, flush pull, sleeve and s

float

Stairs Secure loose banisters s

Maintain/repair stairs, banisters and balustrades

Garden Landscape and maintain

Maintenance Service Contract Camelot 9

Vastgoedbeheer
 CVB Tenant

Landscape and maintain communal gardens

Maintain property boundaries placed by tenant

Maintain property boundaries, property of and place by CVB

Windowsill Replace when old

Replace/repair after damage in consultation with CVB Attention: asbestos!

Ventilation (mechanical) Mechanical ventilation:

Malfunctions and repairs

Replace filters

Clean grate above glass and vents

Replace batteries of remote control mechanical ventilation

Flues and boxes

Ventilation (natural) Replace button ventilation grate

Clean ventilation ducts

Repair ventilation ducts

Maintain/replace lamps in communal spaces

Lighting
Repair/replace fixtures in communal spaces

Flooring Maintain and replace

Waste disposal Household waste and bulky waste

Top-up set central If not functioning properly or is incomplete, and has to be replaced
heating system

Wall finishing Fill holes, scrapes and cracks

Paint and paper walls

Other repairs will be assessed per case.

Hot water tank If rented from Camelot Vastgoedbeheer en Beveiliging BV

Gas water heater

Maintenance Service Contract Camelot 10

Vastgoedbeheer 2016
 Boiler

Close-in boiler (We advise the tenant to take out a service contract
with a certified heating electrician.)

Washbasin Maintain/replace when damaged

Replace when old

Water pipes Maintain and replace

Prevent freezing and repair after frost damage

Maintenance Service Contract Camelot 12

Vastgoedbeheer