DRAFT PROGRAM

REGIONAL UTILITY MANAGEMENT CONFERENCE - IMPROVING PERFORMANCE IN EMERGING ECONOMIES

WATER SUPPLY AND SEWERAGE ASSOCIATION OF ALBANIA

Time TUESDAY, 14 MAY 2013 WEDNESDAY, 15 MAY 2013

08:30 Keynote Speaker: Walter Kling, IAWD (Danube) Keynote Speaker: Jaime Baptiste, ERSAR, Portugal

Track One Track Two Track One Track Two

Reform and Governance Finance and Sustainability Regulation and Performance Utility “Hot Button” Issues
09:00
Title: Water Sector Reform – Is It Title: Are We Running a Business or Title: Natural Monopoly Regulator- Title: What Should an Effective Customer
Happening and Is It Working? Running a Budget Lion or Paper Tiger, Which Is Best? Service Function Look Like in a Utility?

Introduction by Moderator (5 min) Introduction by Moderator (5 min) Introduction by Moderator (5 min) Introduction by Moderator (5 min)
3 Presentations (20 min each) plus 3 Presentations (20 min each) plus 3 Presentations (20 min each) plus 3 Presentations (20 min each) plus
Panel Discussion (25 min) Panel Discussion (25 min) Panel Discussion (25 min) Panel Discussion (25 min)
10:30 Refreshments Refreshments
11:00
Title: Decentralization, Corporate Title: What Should an Effective Title: What Do We Need to Know Title: How Do We Finally Solve Non-revenue
Governance and Corporate Finance Function Look Like in a about Tariff Policy and Strategy? Water?
Development Utility?

Introduction by Moderator (5 min)
3 Presentations (20 min each) plus
Panel Discussion (25 min)
12:30
13:30
Title: Performance Monitoring,
Benchmarking and Transparency
Introduction by Moderator (5 min)
3 Presentations (20 min each) plus
Panel Discussion (25 min)
Lunch
Title: Capital Funding to Incentivize
Performance
Introduction by Moderator (5 min)
3 Presentations (20 min each) plus
Panel Discussion (25 min)
Title: Aggregation of Utilities-Can It
Really Be Voluntary and How?
Introduction by Moderator (5 min)
3 Presentations (20 min each) plus
Panel Discussion (25 min)
Lunch
Title: Can the Private Sector Really Improve
Performance and How?

Introduction by Moderator (5 min) Introduction by Moderator (5 min) Introduction by Moderator (5 min) Introduction by Moderator (5 min)
3 Presentations (20 min each) plus 3 Presentations (20 min each) plus 3 Presentations (20 min each) plus 3 Presentations (20 min each) plus
Panel Discussion (25 min) Panel Discussion (25 min) Panel Discussion (25 min) Panel Discussion (25 min)
15:00 Refreshments Refreshments
15:30
Title: Concept for Training and Title: Do We Really Understand Title: Water Safety and Emergency Title: Management Standards and Practices
Certification-Will It Raise Quality of Asset Management, Capital Reserves Management
Performance and Reduce Political and their Cost Impacts?
Interference?
Introduction by Moderator (5 min) Introduction by Moderator (5 min) Introduction by Moderator (5 min) Introduction by Moderator (5 min)
3 Presentations (20 min each) plus 3 Presentations (20 min each) plus 3 Presentations (20 min each) plus 3 Presentations (20 min each) plus
Panel Discussion (25 min) Panel Discussion (25 min) Panel Discussion (25 min) Panel Discussion (25 min)
17:00 Plenary Session Plenary Session