CSS Grade 9 Q3 LAS8

SCHOOLS DIVISION OF CAMARINES SUR
LEARNING ACTIVITY SHEET IN COMPUTER SYSTEMS SERVICING NC II

Quarter 3: Week 8, Worksheet No. 8
REPORTING AND DOCUMENTATION PROCEDURES
Name of Student:
Learning Area-Grade Level: TLE - CSS Grade 9
Date:
Accomplishing reports and documents are common in every workplace. In Computer

System Servicing, proper reporting and documentation are necessary. It may be written or
printed depending on the record or confirmation of actions and work undertakings.
Documentation and reporting offer continuity in the maintenance and legal requirements
showing technical activities performed and not performed.
In this Learning Activity Sheet, you will be guided in understanding the concepts of
reporting and documentation.
Lesson 8: Install and Configure Computer System

LO5 5.4 Reporting and Documentation Procedures
TLE_IACSS9-12ICCS-IIIF-J32 LO5
Specific Objectives:
a. Discover the basics in accomplishing good report and the options for
proper documentation.
b. Evaluate the concept of reporting and documentation in CSS.
c. Create receiving and returning merchandise checklist and forms.
Activity 1
A. Select your answer from the choices below that will correspond on the statement. Write
the letter of your answer on the space provided.
[ A ] Receiving Items [ C ] Return of Merchandise

[ B ] Receiving Reports [ D ] Creating Inventory Report of the Materials
_______ 1. The items are in good and acceptable condition.

_______ 2. The merchandise received is incomplete and defective.
Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

Email: deped.camsur@deped.gov.ph
Website: www.depedcamsur.com
Telephone No: (telefax) 8713340 Page 1 of 9
_______ 3. List all the items received and report to monitor the number of items on hand,
purchased or damaged
_______ 4. Exceptions must be clearly noted in so partial payments can be processed and
defective items can be returned.
_______ 5. Receive the items indicated in the purchase order regarding quantity and discount.
B. In this activity, you need to identify the types or categories being asked for the
following reporting and documentations. Write your answers in the space provided.
A. Considerations in receiving materials:
B. Two Categories of
Computer Documentation
D. Three Types of Media Documentation
1.
C. Four Types of User Documentation
1.
2.
2.
3. 3.
4.
Activity 2
This is a Modified True or False activity. Read the following statements carefully. Evaluate
each item and write the word TRUE if the statement is a correct expression about reporting
and documentation. If the statement tells otherwise, write FALSE on the blanks provided and
circle the word/s that make the statement false.
1. Best practices in management checks are important to provide

_______________ accurate record and assurance of the reliability and security of
the use processes.
_______________ 2. Conducting proper recording can be used to identify training
needs; reveals weaknesses in the procedure but may not gauge
the department to achieve the goal set for Best Value
Performance.
_______________ 3. The collection of documents that are designed to help people
who need to manage, operate, or maintain computer hardware
or software is called reporting.
_______________ 4. There are two categories of Computer Documentation these are
User Documentation and Digital Documentation.

_______________ 5. The difference between Instructional material to policies or
procedure documents is instructional material provides
information on how to use the system or specific aspects of it,
while policies or procedure documents describe the
organizational guidelines and explain how to do a certain job.
_______________ 6. Technical documentation can be either printed or on-line that
describes the construction of the hardware or the software that
runs the computer.
_______________ 7. Using media for documentation the computer documentation is

presented in a wide range of forms, from the traditional paper
books to various computerized media.
_______________ 8. The examples of user documents are manuals, on-line help,
wizards, and on-line tutorial.
_______________ 9. The examples of technical documentation are data

documentation, program documentation and user
documentation.
_______________ 10. Dynamic on-line documentation is one of the types of user

documentation.
Activity 3
Assume that you are a quality checker and must submit important data to your supervisor.
The checklists/forms for receiving items that you are currently using is not complete. Moreover,
forms for returning the merchandize are not available. As QC, create a checklist/form for
receiving and returning merchandize that contains the necessary information for reporting and
documentation. Present your output in a short size bond paper. Refer to the criteria in Part IV
for scoring.
Activity 4
Reflect your learning experiences on reporting and documentation. Share your insights by
completing the sentences below.
I realized that ______________________________________________________________

_________________________________________________________________________
_________________________________________________________________________
With the help of this lesson, I discover ___________________________________________

_________________________________________________________________________
_________________________________________________________________________
________________
On what I have learned today, I will now ________________________________________

_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

Rubrics for Activity 3
Criteria Rating Score

Clarity 30
Organization 30
Accuracy 25
Completeness 15
Total:
Rubrics for Activity 4
Scoring Rubrics
5 4 3 2 Score
The content 80% of the 40% of the The content is
Content
reflects the content reflects content reflects unrelated and

learner’s the learner’s the learner’s irrelevant to the
understanding of understanding of understanding of lesson.
the lesson. the lesson. the lesson.
There are no There are 1-2 There are 3-4 Too many
Mechanics
errors in spelling, errors in spelling, errors in spelling, punctuation and

punctuation, or punctuation, and punctuation, and grammatical errors
grammar usage. grammar usage. grammar usage. that interfere with
the meaning.
The essay is The essay shows The essay The essay is not
well-organized some organization shows poor organized and is
Organization
and flows and flows logically organization and written illogically.

logically. It shows to be easily weak logical
a mature understood. flow.
understanding of
transitioning.
TOTAL

References
Balana, Ismael Manic. May 2019. CBLMs on Computer System Servicing NCII Install and Configure
Computer System.
Contributor, TechTarget. n.d. TechTarget Whatls.com.

https://whatis.techtarget.com/definition/Reduce-reuse-recycle-R3.
MANILA, DIVISION OF CITY SCHOOLS –. First Edition 2020. APPLY QUALITY STANDARDS OF RECEIVED
MATERIALS. Manila Education Center Arroceros Forest Park, Antonio J. Villegas St. Ermita,
Manila.
Mark Anthony M. Fernandez, Jimmy F. Cabungal. 2020. "FOLLOW 5S AND 3RS ACCORDING TO
ENVIRONMENTAL POLICIES." In TLE (Computer Systems Servicing), 71. DepEd, Carig Sur,
Tuguegarao City: Curriculum and Learning Management Division,.
Mark Anthony M. Fernandez, Jimmy F. Cabungal. 2020. "FOLLOWS 5S AND 3RS ACCORDING TO
ENVIRONMENTAL POLICIES." In TLE (Computer Systems Servicing), 71. DepEd, Carig Sur,
Tuguegarao City: Curriculum and Learning Management Division.
Ronaldo V. Ramilo, Deover M. Pasco. n.d. K to 12 Basic Education Curriculum Technology and
Livelihood Education Learning Module.
Prepared by:
JEDDAH JOY D. TAUMATORGO, TI, Juan F. Triviño MHS, Pasacao District SDO Cam. Sur
Quality Assured by:
MARJORIE IRENE B. DELA ROSA, TI, Juan F. Triviño MHS, Pasacao District, SDO Cam. Sur
GABRIELLE E. FLORES, TI, Villazar NHS, Sipocot District, Camarines Sur
Validated by:
IAN JOSEPH C. VELASCO, TI, Bagacay NHS, Tinambac District, SDO Cam. Sur
ALICIA B. CHAVEZ, TII, La Salvacion NHS, Tigaon District, SDO Camarines Sur
Reviewed by: SALVADOR T. PELINGON, EPS-ICT, SDO Camarines Sur
Layout Artist:
EUGENE T. ABRAGAN, TII, Sagurong HS, Pili District, SDO Camarines Sur
JOHN PAULO C. CHAVEZ, TI, Tapayas NHS, Balatan District, SDO Camarines Sur

Page 6 of 9 Telephone No: (telefax) 8713340
Answer Key
Activity 1 Activity 2
Letter A
1. A 1. True 6. True
2. C 2. False - but may not 7. True
3. D 3. False - Reporting 8. True
4. B 4. False - Digital 9. False - Hardware
5. A 5. True 10. False - Media for Documentation
Activity 1
Letter B
A - 1. Receiving Items 3. Return of Merchandise
2. Receiving Reports 4. Creating Inventory Report of the Materials
B - 1. User Documentation 2. Technical Documentation
C - 1. Instructional material 3. Policies or Procedure Documents
2. Training material 4. Reference Documentation
D - 1. Paper documentation 3. Dynamic on-line documentation
2. Static on-line documentation
Activity 3 Answers may vary
Activity 4 Answers may vary
SCHOOLS DIVISION OF CAMARINES SUR
LEARNER’S REFERENCE IN COMPUTER SYSTEMS SERVICING NC II
TOPIC: Reporting and Documentation
In receiving the materials we have to consider the following:

1. Receiving Items
2. Receiving Reports
3. Return of Merchandise
4. Creating Inventory Report of the Materials
A. Receiving Items:
1. Ensure that the packing slip is match to the items received.
2. Receive the items indicated on the purchase order with regard to quantity and
discount.
3. Items are in good and acceptable condition.
4. Terms regarding installation and/or set-up of equipment are met.
B. Receiving Reports
Each time items are received:
1. There must be a receiving form to fill up that indicates document stating

that all items were received for each requisition before handing any
payment to the vendor.
2. Exceptions must be clearly noted in so partial payments can be

processed and defective items can be returned.
C. Return of Merchandise
If merchandise received with defect and incomplete, the supervisor will return
the materials to the supplier or to the store where it was bought and arrange for
replacement.
D. Creating Inventory Report of the Materials
List all the items received and report to monitor the number of items on
hand, purchased or damaged.

Best practices in management checks are important to provide accurate
record and assurance of the reliability and security of the use processes.
Conducting proper recording can be used to identify training needs; reveals
weaknesses in the procedure and may gauge the department to achieve the goal
set for Best Value Performance.
Effective approach must be implemented in order to obtain good feedback.

Here are the samples of possible forms or log report to use.
Example of Log Report (to be completed by the Quality checker)
Date Quality
Item Name Quantity O.R. # Signature
Received Checker
Example of Assessment of Materials Received (to be completed by the Quality

checker)
DEPARTMENT: Date:
Quality Checker:
Item Name Total no. in Total no. Comments Recommendation

Good of Errors
Condition
Documentation is the collection of documents that are designed to help

people who need to manage, operate or maintain computer hardware or software.

Two categories of Computer Documentation
1. User Documentation – designed for end user of the computer hardware or
software.
Examples: Manuals, on-line help, wizards and on-line tutorials.
Types of User Documentation

 Instructional Material – provides information on how to use the system or particular
aspects of it.
 Training Material – teach people how to use a computer system, usually a software
application. It can be used as self-study guide or as a resource by a trainer.
 Policies or Procedure Documents – describe organizational guidelines and explain
how to do a particular job. This help with quality assurance as a check that
standard procedures are being followed.
 Reference Documentation – provides neither an instruction nor training role; used
by users who are already trained, to remind them of intricate details that they
cannot be expected to remember.
2. Technical Documentation – designed for the people responsible for producing or

maintaining the hardware or software. It also describes the design and
construction of a hardware or software product and intended for the people build
and maintain the product such as Computer engineers and programmers.
Technical Documentation can be either

Printed or On-line (computer based)
Includes information that describes

 The construction of the computer (hardware) or
 The software that runs the computer
Examples of Technical Documentation are Data documentation, Program

documentation and Hardware documentation.
Media for documentation
Computer documentation is presented in a wide range of forms, from the traditional

paper books to various computerized media.
Three groups of Media documentation:

a) Paper documentation (print media)
b) Static on-line documentation
c) Dynamic on-line documentation


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SCHOOLS DIVISION OF CAMARINES SUR

LEARNING ACTIVITY SHEET IN COMPUTER SYSTEMS SERVICING NC II

REPORTING AND DOCUMENTATION PROCEDURES

Accomplishing reports and documents are common in every workplace. In Computer

Lesson 8: Install and Configure Computer System

[ A ] Receiving Items [ C ] Return of Merchandise

_______ 1. The items are in good and acceptable condition.

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

A. Considerations in receiving materials:

D. Three Types of Media Documentation

1. Best practices in management checks are important to provide

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

_______________ 7. Using media for documentation the computer documentation is

_______________ 9. The examples of technical documentation are data

_______________ 10. Dynamic on-line documentation is one of the types of user

I realized that ______________________________________________________________

With the help of this lesson, I discover ___________________________________________

On what I have learned today, I will now ________________________________________

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

Criteria Rating Score

Rubrics for Activity 4

reflects the content reflects content reflects unrelated and

errors in spelling, errors in spelling, errors in spelling, punctuation and

and flows and flows logically organization and written illogically.

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

Contributor, TechTarget. n.d. TechTarget Whatls.com.

Reviewed by: SALVADOR T. PELINGON, EPS-ICT, SDO Camarines Sur

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

LEARNER’S REFERENCE IN COMPUTER SYSTEMS SERVICING NC II

TOPIC: Reporting and Documentation

In receiving the materials we have to consider the following:

1. There must be a receiving form to fill up that indicates document stating

2. Exceptions must be clearly noted in so partial payments can be

D. Creating Inventory Report of the Materials

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

Effective approach must be implemented in order to obtain good feedback.

Example of Log Report (to be completed by the Quality checker)

Example of Assessment of Materials Received (to be completed by the Quality

Item Name Total no. in Total no. Comments Recommendation

Documentation is the collection of documents that are designed to help

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

Examples: Manuals, on-line help, wizards and on-line tutorials.

Types of User Documentation

2. Technical Documentation – designed for the people responsible for producing or

Technical Documentation can be either

Includes information that describes

Examples of Technical Documentation are Data documentation, Program

Media for documentation

Computer documentation is presented in a wide range of forms, from the traditional

Three groups of Media documentation:

Address: Freedom Sports Complex, San Jose, Pili, Camarines Sur

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