3400 Operator Manual

Operator Manual
3400 Series Particle Counter

Model 3400
Operator Manual
KSS - September 2005 - Edition 3
Model 3400 - Table of Contents 1 of 110
Table of Contents
1 Introduction
1.1 Operation Conventions .......................................................................... 10
1.2 Accessories............................................................................................ 11
2 Initialization
2.1 Electrical Connections ........................................................................... 13
2.2 Battery Charging .................................................................................... 15
2.2.1 Using the 3400....................................................................... 15
2.2.2 Using the External Battery Charger ....................................... 16
2.3 Loading Printer Paper ............................................................................ 16
2.4 Getting Started....................................................................................... 17
2.5 Screen Orientation ................................................................................. 19
2.5.1 Overview................................................................................ 19
2.5.2 Sliding Menu .......................................................................... 20
2.5.3 Battery Status ........................................................................ 20
2.6 Quick Start: Taking a Count................................................................... 21
2.7 Main Screen Sliding Menu ..................................................................... 23
3 Configuration
3.1 Setup Overview...................................................................................... 25
3.2 Global Settings....................................................................................... 27
3.2.1 Basic Tab Overview............................................................... 28
3.2.2 Sounds Tab ........................................................................... 30
3.2.3 Users Tab Overview .............................................................. 32
3.2.4 Options and Accessories Tab................................................ 32
3.3 Sample Screen ...................................................................................... 34
3.3.1 General Tab Overview........................................................... 35
3.3.2 Timing Tab Overview............................................................. 40
3.3.3 Environmental Units Tab ....................................................... 42
3.4 Alarm Setup ........................................................................................... 43
3.4.1 Count Tab Overview .............................................................. 45
3.4.2 Environmental Tab Overview................................................. 46
3.5 Group Settings ....................................................................................... 48
3.5.1 Save Current Settings as a Group......................................... 50

3.5.2 Loading a Group Setting........................................................ 51
3.5.3 Deleting a Group Setting ....................................................... 52
3.5.4 Printing the System Settings for a Group Setting .................. 52
4 Operating Procedures
Met One Operator Manual

2 of 110 Table of Contents - Model 3400
4.1 Logging In .............................................................................................. 53

4.2 Taking Counts........................................................................................ 55
4.3 Reviewing Buffer Records ..................................................................... 56
4.4 Clearing Buffer Records......................................................................... 57
4.5 Print Center............................................................................................ 58
4.5.1 Printing Automatically ............................................................ 60
4.5.2 Printing Buffer or Average of Count Cycles ........................... 62
4.5.3 Cancelling Print Jobs ............................................................. 63
4.6 Generating Reports................................................................................ 64
4.6.1 ISO 14644-1 Calculation Report............................................ 64
4.6.2 FS 209E Calculation Report .................................................. 64
4.6.3 BS 5295 Calculation Reports................................................. 64
4.7 Exporting Data ....................................................................................... 66
5 Password Protection
5.1 Password Overview ............................................................................... 71
5.2 Administrator Login ................................................................................ 71
5.3 Enabling Password Protection ............................................................... 72
5.4 Changing a Password............................................................................ 72
5.5 Replacing a Forgotten Password........................................................... 74
6 Maintenance and Diagnostics

6.1 Cleaning the Unit ................................................................................... 75
6.2 Running a Zero Count............................................................................ 75
6.3 Updating the 3400 Software .................................................................. 75
6.4 Checking Battery Status ........................................................................ 76
6.5 Diagnostics Screen Overview ................................................................ 77
6.5.1 System Status Printout .......................................................... 78
6.6 Factory Settings Screen......................................................................... 79
6.6.1 Counter Tab........................................................................... 81
6.6.2 Calibration Tab ...................................................................... 82
6.6.3 Test Tab................................................................................. 82
Appendix A: Service Procedures

A.1 Return Procedures................................................................................. 85
A.2 Technical Support Information ............................................................... 85
Appendix B: Technical Data

B.1 Performance Specifications ................................................................... 87

B.2 Accessories Included ............................................................................. 88
B.3 Recommended Spares Kit ..................................................................... 88
B.4 Spare Parts List ..................................................................................... 89
Operator Manual Met One

Model 3400 - Table of Contents 3 of 110
Appendix C: Software Menu Trees

C.1 Menu Flow Diagram............................................................................... 91
Appendix D: Group Settings

D.1 Group Setting Forms.............................................................................. 93
Appendix E: Certifications
E.1 Overview ................................................................................................ 97
Appendix F: Sample Status Bit Mask Definitions

F.1 Overview .............................................................................................. 103

4 of 110 Table of Contents - Model 3400

Model 3400 - Manual Overview 5 of 110
Manual Overview
About This Manual

The information in this manual has been carefully checked and is believed to be accurate.
However, Hach Ultra Analytics assumes no responsibility for any inaccuracies that may be
contained in this manual. In no event will Hach Ultra Analytics be liable for direct, indirect,
special, incidental, or consequential damages resulting from any defect or omission in this
manual, even if advised of the possibility of such damages. In the interest of continued product
development, Hach Ultra Analytics reserves the right to make improvements in this manual and
the products it describes at any time, without notice or obligation.
Published in the United States of America
Hach Ultra Analytics P/N: 701241 Edition 3 September 2005
Copyright © 2005 by Hach Ultra Analytics
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in
any form or by any means without the written permission of Hach Ultra Analytics.
Safety Conventions
WARNING
A warning is used to indicate a condition which, if not met, could cause serious personal injury
and/or death. Do not move beyond a warning until all conditions have been met.
CAUTION:
A caution is used to indicate a condition which, if not met, could cause damage to the
equipment. Do not move beyond a caution until all conditions have been met.
Note:
A note is used to indicate important information or instructions that should be considered
before operating the equipment.
General Safety Considerations

• Only factory certified personnel should perform service of the Model 3400.
• Make sure the 3400 Series Particle Counter is properly installed and all connections are
correctly installed before operation. All safety guidelines should be observed.
• Follow all procedures in “Service Procedures” on page 85 before shipping a unit to a
service center for repair or recalibration.
WARNING
Attempts by untrained personnel to disassemble, alter, modify or adjust the electronics may
result in personal injury and damage to the Model 3400.
• Laser Safety — Class 1 Laser Product — complies with 21 CFR Chapter 1,

Subchapter J.

6 of 110 Manual Overview - Model 3400
WARNING
Use of controls or adjustments, or performance of procedures other than those specified
herein may result in hazardous radiation exposure.
CAUTION:
Observe standard electrostatic discharge (ESD) procedures when servicing or installing
equipment to prevent damage.
Warranty
Hach Ultra Analytics warrants this instrument to be free of defects in materials and
workmanship for a period of two (2) years from the shipping date. If any instrument covered
under this warranty proves defective during this period, Hach Ultra Analytics will, at its option,
either repair the defective product without charge for parts and labor, or provide an equivalent
replacement in exchange for the defective product.
To obtain service under this warranty, the customer must notify the nearest Hach Ultra
Analytics service support center on or before the expiration of the warranty period and follow
their instructions for return of the defective instrument. The customer is responsible for all costs
associated with packaging and transporting the defective unit to the service support center, and
must prepay all shipping charges. Hach Ultra Analytics will pay for return shipping if the
shipment is to a location within the same country as the service support center.
This warranty shall not apply to any defect, failure, or damage caused by improper use or
maintenance or by inadequate maintenance or care. This warranty shall not apply to damage
resulting from attempts by personnel other than Hach Ultra Analytics representatives, or
factory-authorized and trained personnel, to install, repair or service the instrument; to damage
resulting from improper use or connection to incompatible equipment; or to instruments that
have been modified or integrated with other products when the effect of such modification or
integration materially increases the time or difficulty of servicing the instrument.
THIS WARRANTY IS GIVEN BY HACH ULTRA ANALYTICS WITH RESPECT TO THIS
INSTRUMENT IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED. HACH
ULTRA ANALYTICS AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR NON-CONTRACTUAL PURPOSE.
HACH ULTRA ANALYTICS’ RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE
PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER
FOR BREACH OF THIS WARRANTY. HACH ULTRA ANALYTICS AND ITS VENDORS WILL
NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES EVEN IF HACH ULTRA ANALYTICS OR ITS VENDORS HAS BEEN GIVEN
ADVANCED NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Revision History
• Edition 1, August 2005. Initial release.
• Edition 2, August 2005. Incorporation of Certificate of Conformity.

• Edition 3, September 2005. Incorporation of sample status bit mask definitions.

Model 3400 - Manual Overview 7 of 110
Acknowledgements
• Hytrel is a trademark of E. I. Du Pont De Nemours & Company Corporation.
• Long Life Laser is a trademark or registered trademark of Hach Ultra Analytics.
• Windows CE is a trademark of Microsoft Corporation.

8 of 110 Manual Overview - Model 3400

Model 3400 - Introduction 9 of 110
1 Introduction
This manual describes use of the 3400 Series Particle Counters, described in Table 1-1. Refer
to “Performance Specifications” on page 87 for a complete list of specifications.
Table 1-1 : 3400 Series Particle Counter Model Numbers
Flow Rate
Model Number Minimum Particle Size Channel (µm)
L/min cubic ft/min
3413 28.3 1 0.3
3415 28.3 1 0.5
3423 50 1.77 0.3
3425 50 1.77 0.5
intake valve
touch screen
power button
battery indicator
Fig 1-1 : 3400 Series Particle Counter

10 of 110 Introduction - Model 3400
Hach Ultra Analytics particle counters use a laser-diode light source and collection optics for
particle detection. Particles scatter light from the laser diode. The collection optics focus the
light onto a photo diode that converts the bursts of light into electrical pulses. The pulse height
is proportional to the particle size. Pulses are counted and their amplitude is measured for
particle sizing. Results are displayed as particle counts in the specified size range (differential
count mode) or as total particle counts (cumulative count mode). A microprocessor controls all
instrument functions. Count data is displayed as cumulative counts or differential counts.
The particle counter is thoroughly inspected and tested at the factory and is ready for use upon
receipt. When received, inspect the shipping carton for damage. If the carton is damaged,
notify the carrier and save the carton for carrier inspection. Inspect the counter for broken parts,
scratches, dents, or other damage.
1.1 Operation Conventions

The 3400 is operated by use of a TFT color touchscreen located on the front panel of the unit,
shown in Figure 1-1. All commands may be executed through the touchscreen.
Items on the screen that need to be touched or pressed to invoke actions appear in bold text.
Screen items commonly referred to in this manual include:
• A screen is a window of the Graphical User Interface (GUI) which takes up all visible
space on the touchscreen and can only be exited by pressing a button.
• A tab is a subdivision of the GUI easily accessed by touching the tab at the top of the
screen.
• An icon is an area of the touchscreen that should be touched to invoke another screen
or execute an action (such as performing a sample run).
• A button is an area of the touchscreen that should be touched to invoke another screen
or execute an action (such as clearing the buffer).
• A sliding menu is a group of icons hidden from view by default. The sliding menu
appears as a tab at the bottom of the Main screen. Touch the tab to show all the icons
and make a selection. Touching the tab again will hide the sliding menu.
• A field indicates an area of the screen where strings of text and/or numbers may be
entered. To enter information in a field, touch the field. Depending on the nature of the
field, a keypad will appear on the touchscreen to allow text or numeric entries. To
complete entries from a keypad entry, touch OK.
• A checkbox allows functions to be toggled on or off. Touch the box to make a checkmark
appear and enable the function.
• A dropdown menu allows operators to choose from a set list of values. Dropdown menus
can be identified by the arrow on the right side of the field. To use a dropdown menu,
touch the arrow to show the list, drag a finger or stylus down the list to show all items,
then highlight the desired item to select it.
• A pop-up box is a warning or note to make sure actions are taken as intended. Touch
OK to continue or Cancel to stop.

Model 3400 - Introduction 11 of 110
1.2 Accessories
Several accessories are available to tailor the counter’s functioning. These accessories can be
ordered from a local Hach Ultra Analytics representative or from the factory by calling either a
local representative or the factory at 800.866.7889 or +1 541.472.6500 during the week from
8:00 a.m. to 5:00 p.m. PT.
Table 1-2 : 3400 Series Particle Counter Accessories
Accessory Included/Optional? Description

PortAll Software controls the counter from a PC; downloads count data
PortAll Version 2 Soft- into the PC; sorts, normalizes, calculates for cleanroom classification.
Included
ware, Demo Version Call 800.866.7889 or +1 541.472.6500 for a free 30-day trial license or
to purchase a permanent license.
In cleanroom environments where operators wear protective gloves
Stylus Included that may inhibit movement, a stylus permits easier manipulation of the
touchscreen.
An AC-to-DC power supply and cord can be used in addition to battery
Power cord Included
power.
Thermal printer paper Included Two rolls are included with the Model 3400.
Tubing Included This tubing allows connections from the probes to the counter.
Probes Varies
The isokinetic probe is for use with unidirectional air flows to maximize
Isokinetic probe Included correlation between counts and actual particle-size distribution. This
can also be used for handheld spot checks.
The probe plugs into the counter’s left side and monitors relative
RH/Temperature probe Optional humidity and temperature. The results are displayed and can be
printed.
The air velocity probe plugs into the counter’s left side. The probe
Air velocity probe Optional monitors air velocity up to 200 feet/minute (1016 millimeters/second).
The results are displayed and can be printed.
The zero count filter attaches to sensor inlet and keeps external parti-
Zero count filter Included cles from contaminating the sensor while purging the sensor of internal
particles.
Carrying case Optional A carrying case protects the counter during shipment and storage.
Spare batteries Optional1 Spare batteries allow maximum flexibility with portable use.
An external battery charger ensures any spare batteries are prepared

External battery charger Optional
for use at any time.
1. One battery is included standard with the 3400.

12 of 110 Introduction - Model 3400

Model 3400 - Initialization 13 of 110
2 Initialization
2.1 Electrical Connections

Connect probes, external power, cables, or USB devices to the Model 3400 to expand the
counter’s functionality or ease data downloads. Make connections where indicated in the
figures.
From the back of the 3400, shown in Figure 2-1, connect:
• I/O port for filter scan
• Two battery ports
supplemental feet I/O port battery ports supplemental feet

for filter scan probe
Fig 2-1 : 3400 Back View

14 of 110 Initialization - Model 3400
From the left side of the 3400, shown in Figure 2-2, connect:
• DC connector for the power supply
• Air velocity probe connector
• RH/Temperature probe connector
All probes are plug-and-play and should be recognized by the 3400 as soon as they are
connected.
power connector handle air velocity probe RH/temp probe

Fig 2-2 : 3400 Left Side View

From the front of the 3400, shown in Figure 2-3, connect:

• USB Client
• USB Host
printer USB client USB host handle touchscreen power button battery status
Fig 2-3 : 3400 Front View
Note:
Hach Ultra Analytics recommends using Hach Ultra-furnished USB flash drives with the 3400;
contact Customer Service for additional support at 800.866.7889 or 541.472.6500.
2.2 Battery Charging

Batteries may be charged while within the 3400 or from an external battery charger, available
as an optional accessory. Refer to “Technical Data” on page 87 for ordering information.

2.2.1 Using the 3400
1) To open the battery compartment, press down on the upper door latches or pull up on
the lower door latches.
2) Insert the batteries where shown in Figure 2-1. Do not force the batteries into place.
3) Attach the power supply to the unit where shown in Figure 2-2.

4) Connect the power supply to external power. The unit will automatically turn on when
charged batteries and/or AC power is connected.
5) Once the unit is on, charge the batteries until they are fully charged. The battery status
light indicates the level of power in the battery as described in Table 2-1.
Note:
The batteries cannot overcharge.
Batteries will charge when the AC power cord is connected. An external battery charger is also
available for maximum efficiency; refer to “Technical Data” on page 87 for ordering information
and contact a local Hach Ultra Analytics agent or Hach Ultra Analytics at 800.866.7889 or
541.472.6500 to order.
• Batteries charged in the 3400 will take approximately 10 hours to charge completely.
• Batteries charged in an external charger will take approximately 7 hours to charge
completely.
Battery status is indicated by the state of the LED on the front of the unit, as described in
Table 2-1.
Table 2-1 : Battery LED Color Indications
LED State LED Color Battery Status Charging or Not Charging?

Flashing Orange Low power Not charging
Flashing Green Low power Charging
Solid Green Charged Charging
Low Battery Alert

When the total available battery charge drops below 15% of total capacity, a warning will
appear and the system will begin beeping once every 5 seconds.
When the total available battery charge drops below 5%, the system will beep once a second
for 15 seconds before shutting down.
2.2.2 Using the External Battery Charger
Charge the batteries in the external battery charger per the manufacturer’s instructions.
2.3 Loading Printer Paper

The 3400 features an integrated printer located on the front of the unit next to the touchscreen
for easy printing of reports and records. Print procedures are described in detail in “Print
Center” on page 58.
CAUTION:
The printer should not be operated without paper as damage may occur to the print head. To
load paper in the printer, follow the instructions in “Loading Printer Paper” on page 16. If the
particle counter must be operated without paper in the printer, be sure to set the Print Mode to
None as described in “Printing Automatically” on page 60.

CAUTION:
Paper used in this printer is temperature-sensitive on one side and must go into the printer as
explained in the instructions. Do not substitute other types of paper.
To load printer paper:

1) Locate the printer on the front of the unit, shown in Figure 2-3.
2) Pull up the green handle in the center of the paper cover until a click is heard.
3) Fold the door down and remove the cardboard tube from the previous roll, if present.
4) Load the new paper roll so the paper feeds the top of the roll. Position the end of the
paper on the black roller at the end of the printer feed door.
5) Push the printer door back until it clicks into place.
6) The printer is now ready to print. Print options include:
• Buffer records, described in “Printing Buffer or Average of Count Cycles” on page 62
• Regulatory reports, described in “Generating Reports” on page 64
• Unit settings, described in “System Status Printout” on page 78
Note:
If the paper does not feed out or no image appears on the paper after a print command has
been sent, double-check paper direction.
2.4 Getting Started

The Met One Model 3400 counter can be used immediately after removing from the shipping
carton with AC power. To take a sample count before setting up the programmable functions,
proceed as follows:
WARNING
Do not attempt to sample reactive gases (such as hydrogen or oxygen) with the particle
counter. Reactive gases create an explosion hazard in the counter. Contact a local Hach Ultra
Analytics representative or the factory at 800.866.7889 or +1 541.472.6500 for more
information on product implementation.
1) Locate counter in a clean environment.

Note:
The 3400 may be seated either on its bottom feet or its back feet, depending on the needs of
the operator.
CAUTION:
Always remove the protective cap from the inlet tube before performing counts or damage to
the counter will occur.
2) Remove protective cap from the inlet tube (on top of counter).
WARNING
Exposure to infrared radiation may cause eye injury. Do not look into counter inlet tube while
counter is on.

3) After shipping or storage, the counter batteries may need to be charged. Until the
batteries are completely charged, run the 3400 on AC power by connecting the AC-to-
DC power supply to the DC connector on the left side of the unit and plugging the unit
into AC power.
CAUTION:
Only use the HUA-furnished power supply with the 3400. Substituting a power supply may
damage the unit and will void the product warranty.
4) The counter should turn on once AC power is connected. After a splash screen, the
Main screen displays, as shown in Figure 2-4.
Fig 2-4 : Main Screen

2.5 Screen Orientation

2.5.1 Overview
The Main screen displays when power is applied to the counter, providing these indicators:
• Real-time particle count information for each size range
• Amount of time left to sample (if a count is running)
• Number of samples left to take in succession (if set for multiple samples)
• Environmental probe readings if probes are connected
• Temperature • Air velocity
• Relative humidity
• Count status (Start, Run, Hold, or Stop)
• Flow rate through the sensor • Volume sampled
• Location name and number • Number of records in the buffer
• Date • Time of day
• Battery charge indicator • User messages
Count status Count time remaining (0:00)

Particle counts
Environmental status panel
Channel sizes Flow rate
Volume sampled
Temperature
Relative humidity
Air velocity
Location Name
Buffer record displayed
Location ID Show next record
Last Location Number Show previous record
Next Location Number
Date
Time
Sliding menu tab Run icon
Battery status
Fig 2-5 : 3400 Main Screen


2.5.2 Sliding Menu

The icons in the sliding menu are shown in Figure 2-6. Touch the tab shown in Figure 2-5 to
invoke this menu.
Setup Alarms Diagnostics Print Export Lock
Fig 2-6 : Sliding Menu Icons
2.5.3 Battery Status

Battery status is shown by the icon highlighted in Figure 2-5. Status is given for each individual
battery.
• A maximum of two batteries may be loaded into the 3400 at one time.
• If only one battery is loaded into the 3400, only one icon will appear on the Main screen.
States of battery are listed in Table 2-2 with icons.
Table 2-2 : Battery Status
Icon State Description
OK Battery installed and is completely charged
Charging AC power is present and the battery is being charged
Battery needs to be calibrated; contact Technical Support at

Error
800.866.7889 or 541.472.6500
Not installed No batteries installed; the 3400 is running on AC power
Batteries will charge when the AC power cord is connected. An external battery charger is also
available for maximum efficiency; refer to “Technical Data” on page 87 for ordering information
and contact a local Hach Ultra Analytics agent or Hach Ultra Analytics at 800.866.7889 or
541.472.6500 to order.
Touch the Battery Status icon to invoke the Battery Diagnostics screen, shown in Figure 6-3
on page 76.

2.6 Quick Start: Taking a Count

This procedure is described in greater detail in “Taking Counts” on page 55.
1) To start counting particles, press the Run icon, shown in Figure 2-7, on the
touchscreen.
Particle counting begins.
Fig 2-7 : Run Icon • The Run icon becomes a Stop icon, shown in Figure 2-8, until the count is
completed. Refer to Figure 2-9.
• The display indicates the counts and any other parameters measured.
Fig 2-8 : Stop

Icon
Fig 2-9 : Main Screen: Sampling
Note:
Alarms are indicated by a red color change and flashing text at the bottom of the touchscreen,
as shown in Figure 2-10. An audible sound may sound if one has been set as described in
“Sounds Tab” on page 30; touch the screen to silence the alarm.

Fig 2-10 : Count Alarm Example
2) The count will stop automatically. To manually stop counts, press the Stop icon. When
the count is complete, the total number of particles counted during the count time
displays as well as the values for any other parameter measured (relative humidity,
temperature, air velocity).
Fig 2-11 : Stop
Icon

2.7 Main Screen Sliding Menu

Touching the tab in the lower left corner of the screen displays a sliding menu, shown in Figure
2-12, that allows access to the following functions:
• Counter setup
• Alarm settings
• System diagnostics
• Print and report functions
• Data export functions
• Lock: login/logoff functions
Fig 2-12 : Main Screen Sliding Menu
Refer to “Setup Overview” on page 25 to adjust the settings such as alarm limits, units of
measurement, time and date.


Model 3400 - Configuration 25 of 110
3 Configuration
3.1 Setup Overview

System configuration is accessed via the Counter Setup screen, shown in Figure 3-2.
1) From the sliding menu on the Main screen, touch the Setup icon, shown in Figure 3-1
to invoke the Counter Setup screen.
Setup icon
Fig 3-1 : Main Screen Sliding Menu, Setup Icon
2) The Counter Setup displays as shown in Figure 3-2.

Fig 3-2 : Counter Setup Screen

26 of 110 Configuration - Model 3400
3) When each icon is pressed, it invokes a screen that allows configuration of a certain
aspect of the 3400.
This section describes each subsequent screen in detail; Table 3-1 briefly describes the
functions accessed by each icon.
Table 3-1 : Counter Setup Screen Icon Descriptions

Icon Functions Accessed Relevant Section (s)
• Location ID • Count Mode
• Count Cycles • Sample Time “Sample Screen” on page 34
• Run Mode • Hold Time • “General Tab Overview” on page 35
• Count Display • Delay Time • “Timing Tab Overview” on page 40
Sample • Units of Measurement • “Environmental Units Tab” on page 42
• Clear Buffer
• Count Limits
“Alarm Setup” on page 43
• Concentration Limits • “Count Tab Overview” on page 45
• Environmental Limits • “Environmental Tab Overview” on page 46
Alarms
• Print Mode • “Generating Reports” on page 64
• Print ISO 14644-1 Reports • “Exporting Data” on page 66
• Print FS209E Reports
• Print BS5295 Reports
Printer • Print Average
• Print Buffer
• Export Data
• Load Group • Delete Group
• Add Group • Print Group
“Group Settings” on page 48
Group
• Time • Select language “Global Settings” on page 27
• Date • Require logon • “Setting the Language” on page 33
• Sleep Time • Edit User • “Changing the Date or Time” on page 29
• Screen Timeout • Set Sounds • “Setting Sleep or Backlight Timeout” on page 30
System • Buffer size • “Setting Sounds” on page 31
• “Setting Volume” on page 32
Only printing information. These screens contain information useful for system diagnostics, including cali-
bration expiration information. These screens are for factory use only. Refer to “Factory Settings Screen”
on page 79.
Factory
Returns to the Main screen n/a

Return

3.2 Global Settings

1) To access Global Settings, from the Main screen, invoke the sliding menu shown in
Figure 3-1 and select the Setup icon, shown in Figure 3-3.
Fig 3-3 : Setup

Icon
2) From the Counter Setup screen shown in Figure 3-2 on page 25, select the System
icon, shown in Figure 3-4.
3) The Global Settings screen displays as shown in Figure 3-5.
Fig 3-4 : System

Icon
Fig 3-5 : Global Settings Screen
The Global Settings screen has four tabs:

• Basic, discussed on page 28
• Sounds, discussed on page 30
• Users, discussed on page 32
• Options and Accessories, discussed on page 32

3.2.1 Basic Tab Overview

The Basic tab allows users to set the time, date, sleep time, backlight timeout, as well as
establishing whether or not user logon is required for product use. The Basic tab is shown in
Figure 3-6.
Fig 3-6 : Basic Tab
On the Basic tab, set the parameters listed in Table 3-2.
Table 3-2 : Basic Tab Parameters
Parameter Description Type of Entry Valid Entries

Time System time in HH:MM:SS format Numeric HH:MM:SS
Date System date in YYYY/MM/DD format Numeric YYYY/MM/DD
• Minimum is 0 minutes
Period of inactivity in minutes before the
Sleep Time Numeric • Setting to 0 disables feature
counter will go into sleep mode
• Maximum is 30 minutes
• Minimum is 0 seconds
Backlight Time- Period of inactivity in seconds before the
Numeric • Setting of 0-4 disables feature
out touchscreen’s backlight will be disabled
• Maximum is 300 seconds
Only to be applied by an administrator;
User Logon Checkbox that enables password protection
Checkbox refer to “Enabling Password Protection”
Required when checked
on page 72 for more information.

Changing the Date or Time

1) From the Main screen, select the Setup icon from the sliding menu.
Fig 3-7 : System 3) The Global Settings screen displays. Select the Basic tab, shown in Figure 3-8.
Icon
Fig 3-8 : Global Settings, Basic Tab
4) Select the field of the parameter to modify (Date or Time).

5) A numeric entry screen appears.
6) Enter the time or date by touching the screen.
7) When the time or date is entered, touch the Enter button on the screen.
8) To return to the Counter Setup screen, press the Return icon, shown in Figure 3-9, on
the Global Settings tab.
9) Press the Return icon to return to the Main screen. The new time or date appears at
the bottom of the screen.
Fig 3-9 : Return
Icon

Setting Sleep or Backlight Timeout

3) The Global Settings screen displays. Select the Basic tab, shown in Figure 3-8.
4) Select the field of the parameter to modify (Sleep Time or Backlight Timeout).
Fig 3-10 : System
Icon 5) A numeric entry screen appears.
6) Enter time by touching the screen.
• Sleep Time is given in minutes (maximum 30 minutes)
• Backlight Timeout is given in seconds (maximum 300 seconds)
7) When the correct time is entered, touch the Enter button on the screen.
8) To return to the Counter Setup screen, press the Return icon, shown in Figure 3-11,
on the Basic tab.
9) To return to the Main screen, press the Return icon.
Fig 3-11 : Return

Icon
3.2.2 Sounds Tab

Use the Sounds tab to establish all sound settings, including choice of sounds and volume.
The Sounds tab is shown in Figure 3-12.
Fig 3-12 : Sounds Tab

On the Sounds tab, set the parameters listed in Table 3-3.

Table 3-3 : Sound Tab Parameters
Parameter Description Choices

• Default • Recend
• Infintr • Asterisk
User Feedback Sound made when user invokes an action
• Infbeg • Close
• Infend • None
Sound made when sampling stops inadvert- • Close • Default

Stop Error
ently • Empty • None
• Critical • Windmin
Sound made when a warning message
Warning • Default • Windmax
appears, such as a buffer full pop-up warning
• Question • None
• Critical • Windmin
Sound made when a count, concentration, or
Alarm Limit • Exclam • Windmax
environmental parameter exceeds a limit
• Infend
Volume Sets volume level of all sounds Slider
Setting Sounds
3) The Global Settings screen displays. Select the Sounds tab, shown in Figure 3-12.
4) To establish sounds, select the desired sound from the dropdown menus for the four
Fig 3-13 : System
sound fields:
Icon
• User Feedback
• Stop Error
• Warning
• Alarm Limit
5) Press the Test button to test the sound.

on the Sounds tab.
Note:
Fig 3-14 : Return
Touch the screen to silence audible alarms once triggered.
Icon

Setting Volume
3) The Global Settings screen displays. Select the Sounds tab, shown in Figure 3-12.
4) Set the volume for the 3400 by dragging the Volume slider to the desired level.
Fig 3-15 : System
Icon • Drag the slider to the right to increase volume.
• Drag the slider to the left to decrease volume.
5) Press the Test button to test the volume.

on the Sounds tab.
Fig 3-16 : Return

Icon
3.2.3 Users Tab Overview

The Users tab is used by administrators to establish and maintain user accounts. Refer to
“Password Protection” on page 71 for detailed procedures.
3.2.4 Options and Accessories Tab
Use the Options and Accessories tab to establish the language for the 3400 as well as setting
up a filter scan probe. The I/O port shown in “Electrical Connections” on page 13 allows a filter
scan probe to be added. The Options and Accessories tab is shown in Figure 3-17.
Fig 3-17 : Options and Accessories Tab
On the Options and Accessories tab, set the parameters listed in Table 3-4.

Table 3-4 : Options and Accessories Tab Parameters

• Language for all 3400 screens and • English
print-outs • French
• Requires reboot of the 3400 to take Dropdown
Language • German
effect menu
• Spanish
• Italian
• Set to add a filter scan probe
• Maximum number of records that
can be held in the buffer
Data Buffer Size • Once full, the buffer must be cleared Numeric 50-5000
before future sampling can occur.
See “Clearing Buffer Records” on
page 57.
Setting the Language

3) The Global Settings screen displays. Select the Options and Accessories tab,
shown in Figure 3-17.
Fig 3-18 : System
4) Highlight the Language field to select the desired language from the dropdown as
Icon
Fig 3-19 : Global Settings, Language Options
5) When a new language is selected, the 3400 will prompt a restart, as shown in
Figure 3-20.

Fig 3-20 : Restart Prompt
6) Press OK to continue and restart the 3400; press X to cancel and restart the 3400
manually later. To return to the Counter Setup screen, press the Return icon. To return
to the Main screen, press the Return icon.
7) Once the 3400 restarts, all screens should appear in the selected language.
3.3 Sample Screen

1) To access Sample Setup, from the Main screen, invoke the sliding menu shown in
Figure 3-1 and select the Setup icon, shown in Figure 3-21.
Fig 3-21 : Setup

Icon
2) From the Counter Setup screen shown in Figure 3-2, select the Sample icon, shown
in Figure 3-22.
Fig 3-22 : Sample

Icon
3) The Sample Setup screen appears as shown in Figure 3-23.The Sample Setup
screen has three tabs:
• General, discussed on page 35
• Timing, discussed on page 40
• Environmental Units, discussed on page 42

3.3.1 General Tab Overview
Fig 3-23 : General Tab
On the General tab, set the parameters listed in Table 3-5. The General tab is shown in
Figure 3-23.
Table 3-5 : Sample Tab Parameters

• Numeric entry via keypad screen or
Location ID Numeric value for the location Field by increment/decrement icons
• 0 through 999
• Alphanumeric entry via keyboard
Location Name Text string for the location Field
screen
• Minimum 0, maximum 100
Count Cycles Number of cycles to run before stopping Numeric
• 0 indicates cycles until buffer is full
• Auto: automatic start
• Manual: manual start
Run Mode • Beep: beeps once the count limit is dropdown menu N/A
reached and again for each multiple of the
count limit
• Cumulative: counts particles for the
selected size range and all larger size

Count Display ranges dropdown menu N/A
• Differential: counts particles from the
selected size up to the next size range

Table 3-5 : Sample Tab Parameters

• Counts
• Counts/Cu. Ft.
Count Mode dropdown menu N/A
• Counts/L
• Counts/Cu. M
• Maximum number of records is 5000
• Error messages appear when the
buffer reaches 4980 records to indi-
Data Buffer Indicates number of records in the buffer N/A
cate that the buffer is approaching
maximum capacity and records
should be cleared.
• Buffer records are not automatically
deleted on download
Clear Buffer Deletes all records from the buffer N/A
• Once full, the buffer must be cleared
before sampling can occur.
Changing the Location ID

1) From the Main screen, either press the increment or decrement icons or touch the
Location ID field to change the number.
Fig 3-24 : Increment and Decrement Icons
2) If the Location ID field was touched, a numeric entry screen appears, as shown in
Figure 3-25.

Fig 3-25 : Numeric Entry Screen
3) Enter a number for the location by touching the screen.

4) When the value is entered, touch the Enter button on the screen.
on the General tab.
6) Press the Return icon to return to the Main screen. The location number appears on
the screen where indicated in Figure 3-27.
Fig 3-26 : Return
Icon
Location ID
Fig 3-27 : Main Screen with Location ID Highlighted

Entering the Location Name

The Location Name is a text string which appears on the Main screen to help operators
identify the location.
1) From the Main screen, touch the Location Name, shown in Figure 3-28.
2) A keyboard entry screen appears.
3) Enter a name for the location by touching the screen.
5) Press the Return icon to return to the Main screen. The location name appears on the
screen where indicated in Figure 3-28.
Location name
Fig 3-28 : Main Screen with Location Name Highlighted
Changing the Count Cycles

The number of count cycles is the number of times the counter will count then hold before
stopping. The maximum number of cycles is 100. This setting only affects the counter when
Run Mode is set to Auto.
1) From the Main screen sliding menu, touch the Setup icon > Sample icon to invoke the
Sample Setup screen, shown in Figure 3-23.
2) From the General tab, touch the Count Cycles field.
3) A numeric entry screen appears, as shown in Figure 3-25.
4) Enter a number between 0 and 100 by touching the screen.
Note:
Entering 0 causes the 3400 to count until the buffer is full.
5) When the count cycle value is entered, touch the Enter button on the screen.

on the General tab.
Fig 3-29 : Return Changing the Run Mode

Icon
1) From the Main screen sliding menu, touch the Setup icon > Sample icon, shown in
Figure 3-30, to invoke the Sample Setup screen, shown in Figure 3-23.
2) From the General tab, touch the Run Mode field to invoke a dropdown menu.
3) A dropdown menu appears with these choices:
Fig 3-30 : Sample
Icon • Auto: counts, then holds for the set hold time, then repeats the count-hold cycle
for the value entered in Count Cycle, then stops sampling
• Manual: counts for one cycle then stops sampling
• Beep: beeps once the count limit is reached and again for each multiple of the
count limit
4) Touch the screen to highlight the desired run mode.

on the General tab.
Changing the Count Display
2) From the General tab, touch the Count Display dropdown menu.
• Cumulative: counts particles for the selected size range and all larger size
ranges
• Differential: counts particles from the selected size up to the next size range
4) Touch the screen to highlight the desired count display.

on the General tab.
Fig 3-31 : Return

Icon

Changing the Count Mode

2) From the General tab, touch the Count Mode dropdown menu.
Fig 3-32 : Sample
Icon • Counts
• Counts/Cu. Ft.
• Counts/L
• Counts/Cu. M
4) Touch the screen to highlight the desired count mode

5) Press the Return icon, shown in Figure 3-33, on the General tab to return to the
Counter Setup screen.
6) Press the Return icon to return to the Main screen. Counts will now appear in the
selected mode.
Fig 3-33 : Return
Icon
3.3.2 Timing Tab Overview
Fig 3-34 : Timing Tab
On the Timing tab, set the parameters listed in Table 3-6. The Timing tab is shown in
Figure 3-34.

Table 3-6 : Timing Tab Parameters

Length of time to sample air. • HH:MM:SS format
• In manual mode, counter counts for the • Default is 00:01:00
sample time, then stops. • Minimum 00:00:01
Sample Time Numeric
• In automatic mode, the sample and hold • Maximum 23:59:59
time repeat for the number of cycles pro-
grammed under count cycles.
• HH:MM:SS format
• Default is 00:00:00
Hold Time Length of time between samples. Numeric
• Minimum 00:00:00
• Maximum 23:59:59
• HH:MM:SS format
Delays the start of the count cycle after Start • Default is 00:00:00
Delay Time Numeric
is pressed (from a complete Stop). • Minimum: 00:00:00
• Maximum 23:59:59
Setting Sample, Hold, or Delay Times

2) Touch the Timing tab to display the screen shown in Figure 3-34.
3) Select the field of the parameter to modify (Sample Time, Hold Time, or Delay Time).
Fig 3-35 : Sample
Icon 4) A numeric entry screen appears, as shown in Figure 3-25.
5) Enter time in HH:MM:SS format by touching the screen.
6) When the correct time is entered, touch the Enter button on the screen.
on the Timing tab.
Fig 3-36 : Return

Icon

3.3.3 Environmental Units Tab
Fig 3-37 : Environmental Units Tab
On the Environmental Units tab, set the parameters listed in Table 3-7. The Environmental
Units tab is shown in Figure 3-37. All parameters are set using dropdown menus.
Table 3-7 : Environmental Units Tab Parameters
Parameter Description Type of Entry

• Deg C
Temperature Dropdown
• Deg F
• mm/Sec
Air Velocity Dropdown
• ft/Min
• LPM
Flow Rate Dropdown
• CFM
Setting Units of Measurement

2) Touch the Environmental Units tab to invoke the screen shown in Figure 3-37.
3) Select the dropdown menu of the parameter to modify (Temperature, Air Velocity, or
Fig 3-38 : Sample
Flow Rate).
Icon
4) A dropdown menu appears, listing the choices available.
5) Highlight a choice to select it.

on the Environmental Units tab.
Fig 3-39 : Return

Icon
3.4 Alarm Setup

Count, concentration, or environmental probe alarm limits may be set or changed from these
screens. Alarms consist of a flashing notice on the screen as well as an audible sound as soon
as any alarm limit is exceeded. Touch the screen to silence an alarm.
To access alarm setup:
1) From the sliding menu on the Main screen, touch the Alarms icon, shown in
Figure 3-40 to invoke the Alarm Settings screen.
Alarms icon
Fig 3-40 : Main Screen Sliding Menu, Alarm Icon


Fig 3-41 : Alarm Settings Screen
2) On the Alarm Settings screen, shown in Figure 3-41, alarm functions are organized
into two tabs:
• Count, discussed on page 45
• Environmental, discussed on page 46
Note:
The Alarm Settings screen may also be accessed from the Alarms icon, shown in
Figure 3-42, on the Counter Setup screen (refer to Figure 3-2 on page 25).
Fig 3-42 : Alarms

Icon

3.4.1 Count Tab Overview

Alarms may be set to occur when the count or concentration exceeds a specific value. Ranges
may be set from zero (no alarm set) up to 9,999,999. Each particle size range has a different
alarm limit. Alarms activate as soon as a limit is exceeded. Touch the screen to silence an
audible alarm.
Fig 3-43 : Count Alarm Tab
Setting Count or Concentration Alarms

Figure 3-44, to invoke the Alarm Settings screen.
2) The Count tab, shown in Figure 3-43, displays both count and concentration limits by
particle size.
Fig 3-44 : Alarms
3) Select the particle size limit to modify by touching the existing limit.
Icon
• Select a limit from the Count Limit column to modify alarm count limits.
• Select a limit from the Conc. Limit column to modify alarm concentration limits.
4) Press Edit.
5) A numeric entry screen appears, as shown in Figure 3-25 on page 37.
6) Enter the number by touching the screen.
Note:
The maximum limit for any particle size is 9,999,999.
7) When the correct limit is entered, touch the Enter button on the screen.

on the Count tab.
Fig 3-45 : Return

Icon
When alarms are triggered, the screen will flash red, the out of range value will be highlighted
on the Main screen, and an Alarm! will appear at the bottom of the screen, as shown in the
example in Figure 3-46. If an audible alarm has been set as described in “Sounds Tab” on
page 30, a sound will be heard. Touch the screen to silence the alarm.
Red screen
Out of range value
Alarm! message
Fig 3-46 : Count Alarm Example
3.4.2 Environmental Tab Overview

2) Touch the Environmental Alarm tab to invoke the screen shown in Figure 3-48.
From the Environmental Alarm tab, shown in Figure 3-48, set a count alarm to occur when
Fig 3-47 : Alarms
environmental parameters exceed a given range. Audible alarms may be set as described in
Icon
“Sounds Tab” on page 30; touch the screen to silence an alarm. Environmental alarms only
activate when the 3400 is sampling.

Fig 3-48 : Environmental Alarm Tab
Setting Environmental Alarms

CAUTION:
Be sure that the appropriate probe is installed before attempting to monitor an environmental
parameter.
2) Touch the Environmental Alarm tab to invoke the screen shown in Figure 3-48. The
Environmental Alarm tab displays both high and low values for each of the possible
Fig 3-49 : Alarms environmental measurements.
Icon
• The High value indicates the maximum acceptable range of the measurement.
If this alarm is enabled, the alarm will activate when the measurement is higher
than this value.
• The Low value indicates the minimum acceptable range of the measurement. If
this alarm is enabled, the alarm will activate when the measurement drops
below this value.
3) Select the High measurement limit to modify by touching the existing limit.
4) A numeric entry screen appears, similar to the one shown in Figure 3-25.
7) Select the Low measurement limit to modify by touching the existing limit.
8) A numeric entry screen appears, similar to the one shown in Figure 3-25.
11) Enable the alarm by touching the Enabled checkbox next to the limit.

on the Environmental Alarm tab.
13) Press the Return icon to return to the Main screen.
14) When alarms are triggered, the screen will flash red, the out of range value will be
Fig 3-50 : Return
highlighted on the Main screen, and an Alarm! will appear at the bottom of the screen,
Icon
as shown in Figure 3-51. If an audible alarm has been set as described in “Sounds Tab”
on page 30, a sound will be heard. Touch the screen to silence the alarm.
Red screen
Out of range value
Alarm! message
Fig 3-51 : Environmental Alarm Example
3.5 Group Settings

A unique set of parameters can be saved in memory as a group setting, then loaded to the
counter for use by selecting the correct group via the Group Setting Management screen.
This may be useful when the same settings are used to monitor a location, number of rooms
repeatedly. As many as 20 groups may be stored by the 3400.
Table 3-8 lists the parameters controlled by group settings and the screens where those
parameters are modified.
Table 3-8 : Group Setting Parameters
Parameter Screen Access Name Tab Name

Air Velocity Sample Setup Environmental Units
Alarm Concentration Limit
Alarm Settings Count
(per channel)
Alarm Count Limit (per channel) Alarm Settings Count

Alarm: Air Velocity Alarm Settings Environmental
Alarm: Flow Rate Alarm Settings Environmental
Alarm: Relative Humidity Low/High Alarm Settings Environmental

Table 3-8 : Group Setting Parameters
Parameter Screen Access Name Tab Name

Alarm: Temperature Low/High Alarm Settings Environmental
Count Cycles Sample Setup General
Count Display Sample Setup General
Count Mode Sample Setup General
Delay Time Sample Setup Timing
Flow Rate Sample Setup Environmental Units
Hold Time Sample Setup Timing
Location ID Sample Setup General
Print Cycles Print Center n/a
Run Mode Sample Setup General
Sample Print Mode Print Center n/a
Sample Time Sample Setup Timing
Temperature Sample Setup Environmental Units
Refer to “Group Settings” on page 93 for forms that may be copied to keep track of group
setting parameters.
Note:
The Default setting may be used to return the counter to its factory configuration. The default
setting may not be deleted or modified.
1) To access Group Setting Management, from the Main screen, invoke the sliding
menu shown in Figure 3-1 and select the Setup icon, shown in Figure 3-52.
Fig 3-52 : Setup

Icon
2) From the Counter Setup screen shown in Figure 3-2 on page 25, select the Group
3) The Group Setting Management screen displays as shown in Figure 3-54.
Fig 3-53 : Group

Icon

Fig 3-54 : Group Setting Management Screen
There are four functions from the Group Setting Management screen:
• Saving current settings as a group, discussed on page 50
• Loading a group setting, discussed on page 51
• Deleting a group setting, discussed on page 52
• Printing the last run from a group setting, discussed on page 52
3.5.1 Save Current Settings as a Group

If settings are not saved as a group setting before power to the 3400 is turned off, the 3400 will
restore the last loaded group setting on reboot and the last sample’s settings will be lost.
Unsaved sample settings are temporarily saved when the 3400 enters sleep mode; these
settings remain when the 3400 resumes function after sleep mode.
Before beginning this procedure, make sure all parameters for the counter are set as desired.
Note:
To make data collection easier, a form which may be photocopied and used to record group
settings appears in “Group Settings” on page 93.
menu shown in Figure 3-1 on page 25 and select the Setup icon, shown in Figure 3-55.
icon.
Fig 3-55 : Setup
Icon
4) In the Defined Groups list, highlight the <New> item by touching it. A keyboard entry
appears, as shown in Figure 3-56.

Fig 3-56 : New Group Keyboard Entry Screen
5) Enter a new group name by touching the keyboard, then press Enter to return to the
Group Setting Management screen.
6) Press Save to save the 3400’s current settings as the new group’s settings.
7) To return to the Counter Setup screen, press the Return icon shown in Figure 3-57.
Fig 3-57 : Return
Icon 8) To return to the Main screen, press the Return icon.
3.5.2 Loading a Group Setting

4) Highlight a group then press Load to save the group as the active group.
Fig 3-58 : Group
Icon 5) To return to the Counter Setup screen, press the Return icon on the Group Setting
Management screen.
This group is now the active group.

3.5.3 Deleting a Group Setting

Note:
A group may not be deleted if it is the either the default group or active group; see Figure 3-60.
Fig 3-59 : Setup
Icon
4) Highlight a group then press Delete to delete the group.
5) To return to the Counter Setup screen, press the Return icon on the Group Setting
Management screen.
Fig 3-60 : Delete Group Error Messages
3.5.4 Printing the System Settings for a Group Setting

4) Highlight a group, then press Print to print the system settings for that group.
Fig 3-61 : Group

Icon 5) To return to the Counter Setup screen, press the Return icon on the Sounds tab.

Model 3400 - Operating Procedures 53 of 110
4 Operating Procedures
4.1 Logging In
If password protection has been enabled, login to use the 3400. If password protection is not
enabled, no login is required.
Instrument access can be shown by the Lock icon on the Main screen, as described in
Table 4-1.
Table 4-1 : Lock Icon Status
Indicates that the instrument is unlocked. When password protection is enabled, touching
this icon invokes a login screen.
Indicates that the instrument is locked. When password protection is enabled, touching this
icon logs the previous user out.
Note:
For information on enabling password protection, see “Enabling Password Protection” on
page 72.
1) There are two methods to login, depending on whether the 3400 has first been turned
on or if another user is already logged in:
• To log in after the Model 3400 is initialized, touch the screen. When password
protection is enabled, users must log in to proceed.
• To login to the unit with another user already logged in, touch the Lock icon to
log out the previous user, then touch the Lock icon again to login.
2) A login screen appears like the one shown in Figure 4-1. Touch the Name field to enter
the user name and a keyboard entry screen appears.

54 of 110 Operating Procedures - Model 3400
Fig 4-1 : Login Screen
3) Enter the user name by touching the screen.

4) When the name is entered, touch the Enter button on the screen.
5) Touch the Password field to invoke the keyboard screen and enter the password via
the touchscreen shown in Figure 4-2.
Fig 4-2 : Keyboard Entry Screen

6) Press Enter.
7) If login is successful, the Main screen should appear, similar to the one shown in
Figure 4-6. If login is unsuccessful, a Login Failed message appears and the
password should be re-entered.

4.2 Taking Counts
CAUTION:
Always remove the protective cap from the inlet tube before performing counts or damage to
the counter will occur.
1) If still in place, remove protective cap from the inlet tube (on top of counter).
WARNING
Exposure to infrared radiation may cause eye injury. Do not look into counter inlet tube while
counter is on.
2) Make sure the Main screen displays, as shown in Figure 4-3.
Fig 4-3 : Main Screen
Table 4-2 describes the function of the buttons on the Main screen.
Table 4-2 : Main screen Button Descriptions
Icon Icon Name Description
Run Starts counts; changes to Stop button when count is in progress

Stop Stops counts; changes to Run once the count is finished
Plus Increments either the location or buffer number

Table 4-2 : Main screen Button Descriptions
Icon Icon Name Description
Minus Decrements either the location or buffer number
3) To start counting particles, press the Run icon, shown in Figure 4-4, on the
touchscreen.
Particle counting begins.
Fig 4-4 : Run Icon • The Run icon becomes a Stop icon, shown in Figure 4-5, until the count is
completed.
• The display indicates the counts and any other parameters measured.
Note:
Count or environmental alarms will be indicated by a red color and flashing text at the bottom
of the touchscreen, as well as an audible alarm if one was set as described in “Sounds Tab” on
Fig 4-5 : Stop
Icon page 30.
4) The count stops automatically. To manually stop counts, press the Stop icon. When the
count is complete, the total number of particles counted during the count time displays
as well as the values for any other parameter measured (relative humidity, temperature,
air velocity).
Refer to “Configuration” on page 25 to adjust the settings, such as alarm limits, units of
measurement, and time and date.
4.3 Reviewing Buffer Records

To view a specific buffer record:
1) From the Main screen, touch the Sample Buffer field, shown in Figure 4-6.
Buffer record displayed

Fig 4-6 : 3400 Main Screen, Sample Buffer Field

2) A numeric entry screen appears. Enter the buffer record number by touching the
screen.
4) The buffer record information appears on the Main screen.
4.4 Clearing Buffer Records

The 3400 stores a maximum of 5000 data records in memory. Records are not automatically
deleted from the buffer when data is downloaded. When the buffer reaches 4980 records, a
warning message appears on the Main screen.
CAUTION:
When the buffer is full, the buffer must be cleared before further sampling can occur. No
sampling can occur when the buffer is full.
To clear the buffer:

Figure 4-7 and Figure 4-8, to invoke the Sample Setup screen, shown in Figure 4-9.
2) From the General tab, touch the Clear Buffer button.
Fig 4-7 : Setup

Icon
Fig 4-8 : Sample

Icon
Fig 4-9 : Sample Setup Screen

3) A pop-up box will ask for confirmation to clear the buffer, as shown in Figure 4-10.

Fig 4-10 : Clear Sample Buffer Pop-Up Box
CAUTION:
Once the buffer is cleared, the records are erased and cannot be retrieved.
4) Touch Yes to continue.

5) The buffer is cleared and the number of records returns to zero.
4.5 Print Center

The 3400 includes a built-in printer. All print functions are available through the Print icon
Note:
The Print icon is accessible from both the sliding menu shown in Figure 2-12 on page 23 and
Fig 4-11 : Print
the Counter Setup screen shown in Figure 3-2 on page 25.
Icon
The Print icon invokes the Print Center screen, shown in Figure 4-12, which allows access to
the following functions:
• Setting up automatic print functions
• Printing regulatory reports, including:
• ISO 14644-1
• FS 209E
• BS5295
• Printing buffer records or count averages

Fig 4-12 : Print Center Screen
CAUTION:
The printer should not be operated without paper as damage may occur to the print head. To
load paper in the printer, follow the instructions in “Loading Printer Paper” on page 16. If the
particle counter must be operated without paper in the printer, be sure to set the Print Mode to
None as described in “Printing Automatically” on page 60.
CAUTION:
Paper used in this printer is temperature-sensitive on one side and must go into the printer as
explained in the instructions.
Table 4-3 describes the function of the fields and buttons on the Print Center screen.
Table 4-3 : Print Center Functions
Icon Icon/Field Name Description

This dropdown menu allows records to automatically print under the following
conditions:
• Cycles: prints results of the first count cycle and multiples of the count cycle pro-
N/A Sample Print Mode grammed.
• None: does not print
• Alarms: prints results only when any alarm limit has been exceeded.
• All: prints results after completion of each count cycle.
N/A Cycles Lists the number of cycles to print
ISO 14644-1 Generates ISO 14644-1 calculations and prints report

ISO 14644-1

Table 4-3 : Print Center Functions
Icon Icon/Field Name Description
FS209E Generates FS 209E calculations and prints report

FS209E
BS5295 Generates BS5295 calculations and prints report

BS5295
Average Prints an average of all count cycles in each particle size range
Average
Prints the complete contents of the buffer

Buffer Note: The buffer holds a maximum of 5000 records. Printing the buffer can be a time-
consuming process if the buffer is approaching maximum capacity.
Buffer
Return Closes the Print Center screen
Cancel Print Cancels the current print job
4.5.1 Printing Automatically

1) From the sliding menu on the Main screen, touch the Print icon shown in Figure 4-11
to invoke the Print Center screen.

Print icon
Fig 4-13 : Main Screen Sliding Menu, Print Icon
2) The Print Center displays as shown in Figure 4-12.
3) Touch the Print Mode dropdown menu to make a selection. Highlight one of the
following choices, shown in Figure 4-14:
Fig 4-14 : Print Mode Choices

• Cycles: prints results of the first count cycle and multiples of the count cycle programmed.
• None: no counts print automatically
• Alarms: prints results only when a count alarm limit has been exceeded.
• All: prints results after completion of each count cycle.

Note:
Printing or exporting data from the buffer does not clear the buffer.
4) To return to the Main Screen, touch the Return icon. A sample printout is shown in
Figure 4-16
.
**** ALARM CONDITION ****

Fig 4-15 : Return S/N ########## LOCATION ###
Icon
DATE YYYY-MM-DD TIME HH:MM:SS
CYCLES ### FLOWRATE ##.#LPM
VOLUME #.#FT^3 PERIOD HH:MM:SS
Fig 4-16 : Sample Data Printout
4.5.2 Printing Buffer or Average of Count Cycles

To print records manually:
3) Press the icon of the item to print:
Fig 4-17 : Print
Icon
• Average prints the average of each size channel for the last sample run
Average
• Buffer prints the contents of the buffer

Buffer
Note:
4) The data prints. Example printouts are shown in Figure 4-18 and Figure 4-19.
Note:
5) To return to the Main Screen, touch the Return icon. KSS - September 2005 - Edition 3

---PRINT BUFFER, #### RECORDS---

---- PRINT AVERAGES ----
**** ALARM CONDITION ****
S/N ########## LOCATION ### S/N ########## LOCATION ###
DATE YYYY-MM-DD TIME HH:MM:SS DATE YYYY-MM-DD TIME HH:MM:SS
CYCLES ### FLOWRATE ##.#LPM CYCLES ### FLOWRATE ##.#LPM
VOLUME #.#FT^3 PERIOD HH:MM:SS PERIOD HH:MM:SS
COUNT SCALE:PARTICLES COUNT SCALE:PARTICLES/CUBIC FT
TEMPERATURE ###.#F RH ###.#% TEMPERATURE ###.#F RH ###.#%
AIR VELOCITY #.#FT/MIN AIR VELOCITY #.#FT/MIN
SIZE CUMULATIVE DIFFERENTIAL SIZE CUMULATIVE DIFFERENTIAL
0.3µm 12345678.9 12345678.9 0.3µm 12345678.9 12345678.9
0.5µm 12345678.9 12345678.9 0.5µm 12345678.9 12345678.9
1.0µm 12345678.9 12345678.9 1.0µm 12345678.9 12345678.9
3.0µm 12345678.9 12345678.9 3.0µm 12345678.9 12345678.9
5.0µm 12345678.9 12345678.9 5.0µm 12345678.9 12345678.9
10.0µm 12345678.9 12345678.9 10.0µm 12345678.9 12345678.9
Fig 4-18 : Sample Buffer Printout Fig 4-19 : Sample Averages Printout
4.5.3 Cancelling Print Jobs

Fig 4-20 : Print

Icon
3) Touch the Cancel Print icon, shown in Figure 4-21. Printing will stop.
4) To return to the Main Screen, touch the Return icon.
Fig 4-21 : Cancel

Print Icon

4.6 Generating Reports

ISO 14644-1, FS 209E and BS 5295 specify calculations for airborne particle counter count
data. These documents establish the definitions for level of cleanliness in cleanrooms and
clean zones based on specified concentrations of airborne particles. The printed reports
provide the data to determine the cleanliness level for which that cleanroom qualifies.
Note:
Reports will be generated from all records in the buffer. It may be necessary to clear some
records from the buffer as described in “Clearing Buffer Records” on page 57 before
generating a report.
4.6.1 ISO 14644-1 Calculation Report

ISO 14644-1 sets classification levels to be used for the specification of air cleanliness in
cleanrooms and other controlled environments. ISO 14644-1 establishes nine classes of
cleanliness, all expressed in counts per cubic meter of air. ISO calculations also require
samples to be taken at two or more locations.
ISO14644-1
Note:
The 3400’s Upper Confidence Limit (UCL) specification of 95% is only valid for 2 to 9 locations
per ISO specifications.
4.6.2 FS 209E Calculation Report

Although FS 209E has been superseded by ISO 14644-1, this regulation specifies the
maximum allowable number of 0.1, 0.2, 0.3, 0.5 micron and larger particles per cubic foot (or
cubic meter) of air as determined by statistical methods. Two or more locations must be
sampled for calculations to be made. Six class limits (1, 10, 100, 1000, 10,000, 100,000)
FS209E designate the specific concentrations of airborne particles per cubic foot of air.
Note:
The 3400’s Upper Confidence Limit (UCL) specification of 95% is only valid for 2 to 9 locations
per ISO specifications.
4.6.3 BS 5295 Calculation Reports

Although BS 5295 has been superseded by ISO 14644-1, this regulation describes in detail the
requirements for cleanrooms and air control devices and is still widely used. It establishes ten
classes of cleanliness, all expressed in particles per cubic meter of air.
BS5295 Note:
To retake the samples at the same location, verify the location number is the same as the first
sample and sample again. The data from the retaken sample will then be used in the
calculations.

To create calculation reports:

Note:
Reports will be generated from all records in the buffer. It may be necessary to clear some
records from the buffer as described in “Clearing Buffer Records” on page 57 before
generating a report.
1) Position the counter at the first sample location; turn power on.
2) Assign a location number to the first location using the procedure described in “Taking
Counts” on page 55.
3) Set the number of cycles to be taken at each location using the procedure described in
“Changing the Count Cycles” on page 38.
4) Set the sample time of each cycle using the procedure described in “Setting Sample,
Hold, or Delay Times” on page 41 and enter a hold time.
5) Set mode to Counts/cubic meter as described in “Changing the Count Mode” on
page 40.
6) Set mode to Automatic or Beep (not Manual) as described in “Changing the Run
Mode” on page 39.
7) Press Run to start the first count cycle. The counter stops when samples are complete.
8) Turn the counter off to avoid contamination between samples and move counter to the
next location.
9) Assign a location number to the second location, then press Run to start the first count
cycle.
10) Repeat step 8 and step 9 for the remaining locations.
12) Press the icon of the report to print:
• ISO 14644-1
Fig 4-22 : Print
Icon • FS 209E
• BS 5295
13) The report prints. Example printouts are shown in Figure 4-23 and Figure 4-24.

FEDERAL STANDARD 209E STATISTICS

AVERAGE PARTICLES/CU M
ISO 14644-1 STATISTICS S/N ##########
AVERAGE PARTICLES/CU M
S/N ########## LOCATION ###
LOCATION ### CYCLES ### FLOWRATE ##.#LPM
DATE YYYY-MM-DD TIME HH:MM:SS VOLUME #.#CU FT PERIOD HH:MM:SS
CYCLES ### FLOWRATE ##.#LPM TEMPERATURE ###.#F RH ###.#%
VOLUME #.#CU FT PERIOD HH:MM:SS AIR VELOCITY #.#FT/MIN
TEMPERATURE ###.#F RH ###.#% SIZE CUMULATIVE DIFFERENTIAL
AIR VELOCITY #.#FT/MIN 0.3µm 12345678.9 12345678.9
SIZE CUMULATIVE DIFFERENTIAL 0.5µm 12345678.9 12345678.9
0.3µm 12345678.9 12345678.9 1.0µm 12345678.9 12345678.9
0.5µm 12345678.9 12345678.9 3.0µm 12345678.9 12345678.9
1.0µm 12345678.9 12345678.9 5.0µm 12345678.9 12345678.9
Fig 4-23 : ISO 14644-1 Printout 10.0µm 12345678.9 12345678.9
LOCATION ###
Fig 4-24 : FS 209E Printout
4.7 Exporting Data

1) Make sure the USB connection is secure or that the USB cable or memory device is
connected before proceeding.
Note:
It may take up to 60 seconds for the 3400 to recognize a USB memory device.
2) From the sliding menu on the Main screen, touch the Export icon shown in Figure
4-25 to invoke the Export Sample Data screen.

Export icon
Fig 4-25 : Main Screen Sliding Menu, Export Icon
3) The Export Sample Data screen displays as shown in Figure 4-26.
Fig 4-26 : Export Sample Data screen

4) From the Export Sample Data, touch to select either a Comma Separated File or a
Tab Separated File.
5) To change the default file name, touch the File name: field to invoke a keyboard entry
screen. When finished entering the file name, press Enter to return to the Export
Sample Data screen.
6) Touch Export. A status bar appears at the bottom to indicate how much of the
download has been completed, as shown in Figure 4-27.

Fig 4-27 : Sample Data Exporting
7) A pop-up box appears to indicate when the export is complete; see Figure 4-28. Press
OK to close this pop-up.
Fig 4-28 : Sample Data Exported Pop-up Box
8) Click Cancel to exit the Export Sample Data screen.

9) When using a USB memory device:
• Wait at least 60 seconds for the 3400 to recognize the USB drive.
• Wait until the USB status light has stopped flashing before removing the
memory device.
An example of a data file appears in Figure 4-29.

Exported Data Status Bit Masks

An example of a data file appears in Figure 4-29.
Fig 4-29 : Sample Data Output File
The Status value represents several elements of unit status; environmental, count, and
concentration alarms can be indicated with one value. The definitions of these values appear
in Table 4-5.
To determine the alarm conditions present, take the Status value and subtract the largest
possible value listed in Table 4-5. Continue to subtract the largest possible value until the value
equals zero (0).
For example, a Status value of 16512 represents a concentration alam, as shown in Table 4-4.
Table 4-4 : Status Value Example: 16512
Status Minus Largest

Meaning Value Remaining
Value Possible Value
16512 - 16382 Channel 1 concentration alarm 128
128 - 128 Concentration alarm 0
Table 4-5 : Sample Status Bit Mask Definition
Bit Value Meaning

0 1 Calibration
1 2 Flow
2 4 Temperature
3 8 Relative Humidity
4 16 Air Velocity
5 32 System Alarm
6 64 Count Alarm
7 128 Concentration Alarm
8 256 Channel 1 Count Alarm

Table 4-5 : Sample Status Bit Mask Definition
Bit Value Meaning

14 16384 Channel 1 Concentration Alarm
20 1048576 Unassigned

Model 3400 - Password Protection 71 of 110
5 Password Protection
5.1 Password Overview

The password function allows a system administrator to prevent users from modifying the
counter’s settings. Once the password is enabled, the counter allows three types of access
levels:
• The Administrator login has permissions to change all settings on the particle counter.
• The User login only allows the operator to change the counter’s location ID. All other
counter settings are only adjustable by an administrator.
• The Factory login is for factory use only.
To enable password protection:
1) Establish user accounts and passwords.
2) Enable password protection for the 3400.
If password protection is not enabled, any user may access all the functionality of the 3400.
5.2 Administrator Login

1) First, from the sliding menu from the main screen, touch the Lock icon, shown in
Figure 5-1, to invoke a login screen, shown in Figure 5-2.
Fig 5-1 : Lock

Icon
Fig 5-2 : Login Screen

2) Touch the Name field to enter the user name and a keyboard entry screen appears.
3) Enter Admin by touching the screen.
4) When the name is entered, touch the Enter button on the screen.
5) Touch the Password field to invoke the keyboard screen.
6) Enter the default administrator password, 123456.
7) Press Enter.

72 of 110 Password Protection - Model 3400
CAUTION:
To ensure system security, change the default administrator password following the procedure
described in “Changing a Password” on page 72.
5.3 Enabling Password Protection

1) To access Global Settings, from the Main screen, invoke the sliding menu and select
the Setup icon, shown in Figure 5-3.
Fig 5-3 : Setup

Icon
2) From the Counter Setup screen, select the System icon, shown in Figure 5-4.
3) In the Global Settings screen, select the Basic tab, shown in Figure 5-5.
Fig 5-4 : System

Icon
Fig 5-5 : Basic Tab
4) Touch the checkbox next to User Logon Required to enable password protection.
5) To save changes and return to the Counter Setup screen, press the Return icon.
6) To return to the Main screen, select the Return icon.
5.4 Changing a Password

The Login screen allows users to change their passwords. Refer to “Logging In” on page 53 for
information about the logon process.
To change a password:
1) From the login screen shown in Figure 5-2, touch the Change Password button to
invoke the Change Password screen shown in Figure 5-6.

Model 3400 - Password Protection 73 of 110
Fig 5-6 : Change Password Screen
2) Touch the Old Password field to invoke a keyboard entry screen.

3) Enter the existing password by touching the screen.
4) Touch the New Password field to invoke a keyboard entry screen.
5) Enter the new password by touching the screen.
Note:
User names and passwords can be no longer than 10 characters.
6) When the password is entered, touch the OK button on the screen.

7) Touch the Confirm Password field to invoke a keyboard entry screen.
8) Re-enter the new password by touching the screen.
9) When the password is re-entered, touch the OK button on the screen.
10) Press OK on the Change Password screen and the password is changed.

74 of 110 Password Protection - Model 3400
5.5 Replacing a Forgotten Password

If the System Administrator password is forgotten or lost, contact Hach Ultra Analytics at
800.866.7889 or +1 541.472.6500 to receive a new password.
Technical support requires the following information to issue a new password:
• The counter’s serial number
• The counter’s current date setting in the format MMDDYYYY, where MM is the two digit
month, DD is the two digit day, and YYYY is the four digit year

Model 3400 - Maintenance and Diagnostics 75 of 110
6 Maintenance and Diagnostics
6.1 Cleaning the Unit
WARNING
If a hazardous chemical comes in contact with the touchscreen, clean the touchscreen
immediately to prevent human contact with the chemical.
• Cap the air intake tube before cleaning.

• The unit’s exterior may be cleaned by spraying a mild cleaning solution on a soft cloth
and wiping the unit.
• To clean the touchscreen, first wipe it with a soft cloth. If debris remains, wipe with a soft
cloth moistened with a mild cleaning solution or alcohol.
CAUTION:
Do not spray the touchscreen with solution as the solution may penetrate the electronics and
damage the 3400.
6.2 Running a Zero Count

After particularly high counts, especially surprisingly high particle counts, perform a zero count
test on the 3400 to ensure counts are registering accurately and to clear the counter of any
residual particles.
To purge the unit:
1) Place the zero count filter on the intake tube of the 3400.
2) Turn unit on, login (if necessary), and press the Run icon, shown in Figure 6-1.
3) Repeat this process until the counts decrease to zero.
Fig 6-1 : Run Icon
6.3 Updating the 3400 Software
CAUTION:
Do not execute the following procedure without receiving upgrade files and explicit direction
from Hach Ultra Analytics.
1) Download a self-extracting .ZIP software update file from Hach Ultra Analytics.
Extract the files to a compatible USB flash drive1. Do not move or delete any files.
2)
3) Remove the batteries and AC power from the Model 3400.
4) Plug the USB flash drive into the USB port.
5) Apply AC power to the Model 3400.
1. Hach Ultra Analytics recommends using Hach Ultra-furnished USB flash drives with the 3400; contact
Customer Service for additional support at 800.866.7889 or 541.472.6500.

76 of 110 Maintenance and Diagnostics - Model 3400
6) Upon successful completion of the update process, the instrument will restart.
7) To verify the success of the update process, go to the Diagnostics screen as
described in “Diagnostics Screen Overview” and verify the version number located on
the lower left-hand portion of the screen matches the version on the upgrade.
8) Once a successful update is confirmed, delete the files from the USB drive.
6.4 Checking Battery Status

From the Main screen, touching the Battery Status icon shown in Figure 6-2 invokes the
Battery Diagnostics screen shown in Figure 6-3.
Battery Status Icons
Fig 6-2 : Main Screen, Battery Status Icons
Fig 6-3 : Battery Diagnostics Screen

Press the Return icon to return to the Main screen.
6.5 Diagnostics Screen Overview

From the Main screen, invoke the sliding menu and touch the Diagnostics icon to view
information about the unit.
Diagnostics icon
Fig 6-4 : Main Screen Sliding Menu, Diagnostics Icon
The Diagnostics screen, shown in Figure 6-5, provides information that may be helpful in
troubleshooting connections or calibration data.
Fig 6-5 : Diagnostics Screen

If any diagnostics have failed, the word FAIL appears in red, as shown in Figure 6-6.
Fig 6-6 : Diagnostics Screen: Clock Battery Failure
6.5.1 System Status Printout

Technical support may ask for a fax copy of the system status printout. To generate this:
1) To access Diagnostics, from the Main screen, invoke the sliding menu shown in
Figure 6-4 and select the Diagnostics icon, shown in Figure 6-7.
Fig 6-7 :
Diagnostics Icon
2) Touch the Print icon.
3) The printout appears similar to the one shown in Figure 6-9.
---- SYSTEM STATUS ----

Fig 6-8 : Print
Icon
S/N ##########
Fig 6-9 : System Diagnostics Printout KSS - September 2005 - Edition 3

6.6 Factory Settings Screen

Note:
These screens are view-only screens and are only included here for reference. An
administrator-level login may be required to view these screens.
The Factory Settings screen shows the unit’s identifying information, including model, serial
number, nominal flow, and calibration information. This information is view-only and may not be
edited.
To display the Factory Settings screen:
1) From the sliding menu on the Main screen, touch the Login icon, shown in Figure 6-10
to invoke a Login screen.
Setup icon Login icon
Fig 6-10 : Main Screen Sliding Menu, Setup and Login Icons
2) Login as an administrator, if a login is required.

3) From the sliding menu on the Main screen, touch the Setup icon, shown in Figure 6-10
to invoke the Counter Setup screen.
4) The Counter Setup displays as shown in Figure 6-11.

Fig 6-11 : Counter Setup Screen
5) Touch the Factory icon to display the Factory Settings screen, shown in
Figure 6-12.
Fig 6-12 : Factory Settings Screen
The Factory Settings screen has three tabs:

• Counter, discussed on page 81

• Calibration, discussed on page 82
• Test, discussed on page 82

6.6.1 Counter Tab

The Counter tab displays the information shown in Figure 6-13.
Fig 6-13 : Counter Tab
The Model 3400 must be calibrated every year; the calibration expiration date appears on the
Counter tab. For information on returning the 3400 to the factory for recalibration, follow all
procedures listed in “Return Procedures” on page 85 or contact Hach Ultra Analytics at
800.866.7889 or 541.472.6500.

6.6.2 Calibration Tab

The Calibration tab, shown in Figure 6-14, provides information on the calibration thresholds
for each particle size channel in the unit. The Add, Remove, and Edit functions are inactive and
for factory use only.
Fig 6-14 : Calibration Tab
6.6.3 Test Tab

The Test tab displays the information shown in Figure 6-15.
Fig 6-15 : Test Tab
From the Test tab, print the factory settings for records, use in troubleshooting, or to assist
Technical Support.

1) Touch the Print icon .
2) The factory settings print similarly to the example shown in Figure 6-16.
---- FACTORY SETUP ----
MODEL NUMBER 3415

SERIAL NUMBER #######
NOMINAL FLOW 50LPM
CALIBRATION DATE 2004/12/12
CAL DUE DATE 2005/12/12
SENSOR CALIBRATION
Fig 6-16 : Factory Setup Printout


Model 3400 - Service Procedures 85 of 110
Appendix A: Service Procedures
A.1 Return Procedures

The 3400 Series Particle Counter has a one-year calibration cycle. The Model 3400 must be
returned to an authorized service center for recalibration after one year of the date of
calibration, listed on the decal on the back of the Model 3400.
To return the 3400 Series Particle Counter for repair or calibration, first obtain a returned
material authorization number (RA#). The RA# number is necessary for any instrument that
requires repair or calibration by an authorized service center. Include the RA# number on the
shipping label when the instrument is returned.
For the most up-to-date RA# process information, including copies of all required forms, call
Hach Ultra Analytics at 800.866.7889 or +1 541.472.6500.
To return an instrument for credit, please contact the local sales representative.
WARNING
The following actions must be performed when returning any unit for any reason to prevent
personal injury and/or damage to the unit.
• When the sensor is not in use, or is being stored, verify that the flow cell is clean. Non-
volatile compounds can coat the flow cell windows, making cleaning very difficult.
A.2 Technical Support Information

Technical Support Engineers are available to provide advice and recommendations for
applications, product operation, measurement specifications, hardware and software, factory
and customer site training.
Please provide name, company, phone number, fax number, model number, serial number and
comment or question.
Call +1 541.472.6500
Toll Free 800.866.7889 (US/CA)
Fax +1 (541) 474-7414
6:30 AM to 5:00 PM Pacific Time
Monday through Friday
Email: TechSupportGP@hachultra.com

86 of 110 Service Procedures - Model 3400

Model 3400 - Technical Data 87 of 110
Appendix B: Technical Data
B.1 Performance Specifications
Number of Size Ranges 6

3413 and 3423 0.3, 0.5, 1.0, 3.0, 5.0, 10.0
Particle Size Ranges1 3415 and 3425 0.5, 1.0, 2.0, 3.0, 5.0, 25.0
3413 and 3415 28.3 L/min (1.00 cfm)
Flow Rate
3423 and 3425 50 L/min (1.77 cfm)
Zero Count Conforms to JIS. 1 count or less in 5 minutes, 95% confidence level
3413 and 3415 5% at 14,126,000 particles/m3 (400,000 particles/ft3)
Coincidence Loss
3423 and 3425 5% at 4,000,000 particles/m3 (113,266 particles/ft3)
3413 and 3423 50% for 0.3 µm
Counting Efficiency
3415 and 3425 50% for 0.5 µm
Light Source Long Life Laser™ diode with 10-year Mean Time To Failure (MTTF)
Pump Type Air vacuum, rated for continuous use
Count Display Color 1/4 VGA TFT touch screen
Interface Windows CE®-based
Maximum Count Displayed 9,999,999 displayed
Sample Time 1 second to 23 hours 59 minutes 59 seconds
Delay/Hold Times 1 second to 23 hours 59 minutes 59 seconds
Count Alarms 1 to 9,999,999 counts
Data Storage 5,000 samples, scrollable on front panel
Count Cycles Up to 100 while in automatic mode
Locations 0 to 999, appears on printout
USB Client (Version 1.1)
Outputs
USB Host (Version 1.1)
Battery Type Lithium ion smart battery; rechargeable, ejectable, and hot-swappable
Quantity Included 1
3413 and 3415 6 hours
Operating Time (Battery)2 3423 and 3425 7 hours
Battery Recharge Time 6.75 hours minimum, 10 hours maximum
Power 100-240 VAC, 50/60 Hz
Size (W x D x H) 31.8 x 25.4 x 20.3 cm (12.5 x 10 x 8”)
3413 and 3415 6.58 kg (14.5 lbs)
Weight (without battery)

3423 and 3425 7.35 kg (16.2 lbs)
1 Channel selections can be selected at time of order in a range from 0.3 µm to 25.0 µm; however, 0.3 µm and 25.0 µm cannot be configured
together.
2 Battery life is estimated with the following conditions: Two fully-charged batteries placed in a 50 L/min unit sampling for 20 minutes (1 m3 sample),
print record, a 5 minute hold time (simulating move to new location), then repeating this cycle. The backlight time-out set to two minutes.

88 of 110 Technical Data - Model 3400
Battery Weight 0.66 kg (1.45 lbs)

Enclosure material Stainless steel
Operating: 0° to 40°C (32° to 104°F)
Environment
10 to 90% relative humidity, non-condensing
Storage: -40° to 50°C (-40° to 122°F)
10 to 90% relative humidity, non-condensing
Instrument: 2 years
Warranty
Long Life Laser diode: 3 years
B.2 Accessories Included
Isokinetic probe (aluminum) Zero count filter

Tripod for isokinetic probe Stylus for touch screen
PortAll Version 2 trial software Flash memory drive1
AC power cord and power supply Nozzle cleaning brush
2 rolls printer paper Operator Manual
3413 and 3415 0.825 cm (0.325”) I.D. Hytrel® tubing
3423 and 3425 1.27 cm (0.5”) I.D. Hytrel tubing
LiIon Smart Battery, quantity 1
1. Hach Ultra Analytics recommends using Hach Ultra-furnished USB flash drives with
the 3400; contact Customer Service for additional support at 800.866.7889 or
541.472.6500.
B.3 Recommended Spares Kit

Hach Ultra Analytics’ Technical Support Department recommends stocking the items listed in
Table B-1 for each Model 3400 counter.
Table B-1 : Contents of Recommended Spare Parts Kit, PN 2087919-0
Item Quantity
Spare Lithium Ion Smart Batteries 2
External battery charger 2
2-roll pack thermal printer paper 2 (4 rolls total) KSS - September 2005 - Edition 3

Model 3400 - Technical Data 89 of 110
B.4 Spare Parts List
Table B-2 : Spare Parts
Part Number Description

280-300-5000 Smart Battery Charger
280-120-2024 LiIon Smart Battery
2087966-01 Isokinetic Probe, 1 CFM, AL
2087966-02 Isokinetic Probe, 1 CFM, SS
2087967-01 Isokinetic Probe, 50 LPM, AL
2087967-02 Isokinetic Probe, 50 LPM, SS
2087968-01 Isokinetic Probe Clamp Assembly, AL
2087968-02 Isokinetic Probe Clamp Assembly, SS
970650 Tripod
460519 Thermal Printer Paper
2087939-01 Zero Count Filter
480-100-0004 1/2" ID Hytrel Tubing
701241 Manual
210-400-5171 Stylus
2088028 Demonstration case with foam insert and wheels
70124-01 IQOQ Validation Document
2088010-01 Flash memory drive1

995240 Nozzle cleaning brush
1. Hach Ultra Analytics recommends using Hach Ultra-furnished USB flash drives with the 3400;
contact Customer Service for additional support at 800.866.7889 or 541.472.6500.

90 of 110 Technical Data - Model 3400

Model 3400 - Software Menu Trees 91 of 110
Appendix C: Software Menu Trees
C.1 Menu Flow Diagram
Main Screen
Counter Setup
Sample Sample Setup
General
Timing
Environmental Units
Alarms Alarm Settings
Count
Environmental
Printer Print Center
Group Group Setting Management
System System Diagnostics
Factory Factory Settings

Counter
Calibration
Test

92 of 110 Software Menu Trees - Model 3400
Alarm Settings
Count
Environmental
System Diagnostics
Battery Diagnostics
Print Center
Export Sample Data

Model 3400 - Group Settings 93 of 110
Appendix D: Group Settings
D.1 Group Setting Forms

This appendix contains two forms for customer use. The forms list all parameters controlled by
the group settings function described in “Group Settings” on page 48.
These pages may be reproduced to facilitate record keeping and maintenance of the 3400.

Group Settings Record Form
Screen Tab Parameter Value Value

Group Name: Date Created:
CH1 Low: High:
CH2 Low: High:
CH3 Low: High:
Alarm Concentration Limit
CH4 Low: High:
CH5 Low: High:
CH6 Low: High:
Count
CH1 Low: High:
CH2 Low: High:
CH3 Low: High:
Alarm Settings Alarm Count Limit (per channel)
CH4 Low: High:
CH5 Low: High:
CH6 Low: High:
Air Velocity Low: High:
Flow Rate Low: High:

Environmental
Relative Humidity Low: High:
Temperature Low: High:
Print Cycles
Sample Print Mode

Print Center
Location ID
Count Cycles
General Count Display

Count Mode
Run Mode
Air Velocity
Environmental Flow Rate
Sample Setup Units
Temperature
Sample Time
Timing Hold Time

Delay Time
This page of the 3400 Series Particle Counter Operator Manual, PN 701241, may be photocopied and distributed internally by customers for
use in conjunction with a 3400 Series Airborne Particle Counter. Not for proprietary use. All rights reserved, Hach Ultra Analytics.
Group Name: Created by/date:
Sample Setup
Location ID: Count Display: Sample Time:

Count Cycles: Count Mode: Hold Time:
Run Mode: Delay Time:
Temperature:
Air Velocity:
Flow Rate:
Group Name: Created by/date:
Alarm Settings
Count Limit Conc. Limit Low High Enabled

Ch1 Temp
Ch2 RH
Ch3 Air Velocity
Ch4 Flow rate
Ch5
Ch5
Print Center
Print mode:
Cycles:
Model 3400 - Certifications 97 of 110
Appendix E: Certifications
E.1 Overview
This appendix contains the Certificate of Conformity and the WEEE statement.

98 of 110 Certifications - Model 3400





Model 3400 - Sample Status Bit Mask Definitions 103 of 110
Appendix F: Sample Status Bit Mask Definitions
F.1 Overview
The Status value represents several elements of unit status; environmental, count, and
concentration alarms can be indicated with one value. The definitions of these values appear
in Table F-1.
To determine the alarm conditions present, take the Status value and subtract the largest
possible value listed in Table F-1. Continue to subtract the largest possible value until the value
equals zero (0).
For more information, refer to “Exported Data Status Bit Masks” on page 69.
Table F-1 : Sample Status Bit Mask Definitions
Bit Value Meaning Bit Value Meaning

0 1 Calibration 17 131072 Channel 4 Concentration Alarm
1 2 Flow 18 262144 Channel 5 Concentration Alarm
2 4 Temperature 19 524288 Channel 6 Concentration Alarm
3 8 Relative Humidity 20 1048576 Unassigned
4 16 Air Velocity 21 2097152 Unassigned
5 32 System Alarm 22 4194304 Unassigned
6 64 Count Alarm 23 8388608 Unassigned
7 128 Concentration Alarm 24 16777216 Unassigned
8 256 Channel 1 Count Alarm 25 33554432 Unassigned
14 16384 Channel 1 Concentration Alarm 31 2147483648 Unassigned
15 32768 Channel 2 Concentration Alarm 32 4294967296 Unassigned

104 of 110 Sample Status Bit Mask Definitions - Model 3400

Model 3400 - Annex 105 of 110
Annex
Tables and illustrations

Table 1-1 3400 Series Particle Counter Model Numbers .................................... 9
Fig. 1-1 3400 Series Particle Counter .............................................................. 9
Table 1-2 3400 Series Particle Counter Accessories ........................................ 11
Fig. 2-1 3400 Back View................................................................................. 13
Fig. 2-2 3400 Left Side View .......................................................................... 14
Fig. 2-3 3400 Front View ................................................................................ 15
Table 2-1 Battery LED Color Indications ........................................................... 16
Fig. 2-4 Main Screen ...................................................................................... 18
Fig. 2-5 3400 Main Screen ............................................................................. 19
Fig. 2-6 Sliding Menu Icons ............................................................................ 20
Table 2-2 Battery Status.................................................................................... 20
Fig. 2-7 Run Icon ............................................................................................ 21
Fig. 2-8 Stop Icon ........................................................................................... 21
Fig. 2-9 Main Screen: Sampling ..................................................................... 21
Fig. 2-10 Count Alarm Example ....................................................................... 22
Fig. 2-11 Stop Icon ........................................................................................... 22
Fig. 2-12 Main Screen Sliding Menu ................................................................ 23
Fig. 3-1 Main Screen Sliding Menu, Setup Icon ............................................. 25
Fig. 3-2 Counter Setup Screen....................................................................... 25
Table 3-1 Counter Setup Screen Icon Descriptions .......................................... 26
Fig. 3-3 Setup Icon ......................................................................................... 27
Fig. 3-4 System Icon....................................................................................... 27
Fig. 3-5 Global Settings Screen...................................................................... 27
Fig. 3-6 Basic Tab .......................................................................................... 28
Table 3-2 Basic Tab Parameters....................................................................... 28
Fig. 3-7 System Icon....................................................................................... 29
Fig. 3-8 Global Settings, Basic Tab ................................................................ 29
Fig. 3-9 Return Icon........................................................................................ 29
Fig. 3-10 System Icon....................................................................................... 30
Fig. 3-11 Return Icon........................................................................................ 30
Fig. 3-12 Sounds Tab ....................................................................................... 30
Table 3-3 Sound Tab Parameters ..................................................................... 31
Fig. 3-13 System Icon....................................................................................... 31
Fig. 3-14 Return Icon........................................................................................ 31
Fig. 3-15 System Icon....................................................................................... 32
Fig. 3-16 Return Icon........................................................................................ 32
Fig. 3-17 Options and Accessories Tab ........................................................... 32

Table 3-4 Options and Accessories Tab Parameters........................................ 33
Fig. 3-18 System Icon....................................................................................... 33
Fig. 3-19 Global Settings, Language Options................................................... 33
Fig. 3-20 Restart Prompt .................................................................................. 34
Fig. 3-21 Setup Icon ......................................................................................... 34

106 of 110 Annex - Model 3400
Fig. 3-22 Sample Icon ...................................................................................... 34

Fig. 3-23 General Tab ...................................................................................... 35
Table 3-5 Sample Tab Parameters ................................................................... 35
Fig. 3-24 Increment and Decrement Icons ....................................................... 36
Fig. 3-25 Numeric Entry Screen ....................................................................... 37
Fig. 3-26 Return Icon........................................................................................ 37
Fig. 3-27 Main Screen with Location ID Highlighted......................................... 37
Fig. 3-28 Main Screen with Location Name Highlighted................................... 38
Fig. 3-29 Return Icon........................................................................................ 39
Fig. 3-30 Sample Icon ...................................................................................... 39
Fig. 3-31 Return Icon........................................................................................ 39
Fig. 3-32 Sample Icon ...................................................................................... 40
Fig. 3-33 Return Icon........................................................................................ 40
Fig. 3-34 Timing Tab ........................................................................................ 40
Table 3-6 Timing Tab Parameters..................................................................... 41
Fig. 3-35 Sample Icon ...................................................................................... 41
Fig. 3-36 Return Icon........................................................................................ 41
Fig. 3-37 Environmental Units Tab ................................................................... 42
Table 3-7 Environmental Units Tab Parameters ............................................... 42
Fig. 3-38 Sample Icon ...................................................................................... 42
Fig. 3-39 Return Icon........................................................................................ 43
Fig. 3-40 Main Screen Sliding Menu, Alarm Icon ............................................. 43
Fig. 3-41 Alarm Settings Screen....................................................................... 44
Fig. 3-42 Alarms Icon ....................................................................................... 44
Fig. 3-43 Count Alarm Tab ............................................................................... 45
Fig. 3-44 Alarms Icon ....................................................................................... 45
Fig. 3-45 Return Icon........................................................................................ 46
Fig. 3-46 Count Alarm Example ....................................................................... 46
Fig. 3-47 Alarms Icon ....................................................................................... 46
Fig. 3-48 Environmental Alarm Tab.................................................................. 47
Fig. 3-49 Alarms Icon ....................................................................................... 47
Fig. 3-50 Return Icon........................................................................................ 48
Fig. 3-51 Environmental Alarm Example .......................................................... 48
Table 3-8 Group Setting Parameters................................................................. 48
Fig. 3-52 Setup Icon ......................................................................................... 49
Fig. 3-53 Group Icon......................................................................................... 49
Fig. 3-54 Group Setting Management Screen.................................................. 50
Fig. 3-55 Setup Icon ......................................................................................... 50
Fig. 3-56 New Group Keyboard Entry Screen .................................................. 51
Fig. 3-57 Return Icon........................................................................................ 51
Fig. 3-58 Group Icon......................................................................................... 51
Fig. 3-59 Setup Icon ......................................................................................... 52

Fig. 3-60 Delete Group Error Messages........................................................... 52
Fig. 3-61 Group Icon......................................................................................... 52
Table 4-1 Lock Icon Status................................................................................ 53
Fig. 4-1 Login Screen ..................................................................................... 54

Model 3400 - Annex 107 of 110
Fig. 4-2 Keyboard Entry Screen ..................................................................... 54

Fig. 4-3 Main Screen ...................................................................................... 55
Table 4-2 Main screen Button Descriptions....................................................... 55
Fig. 4-4 Run Icon ............................................................................................ 56
Fig. 4-5 Stop Icon ........................................................................................... 56
Fig. 4-6 3400 Main Screen, Sample Buffer Field............................................ 56
Fig. 4-7 Setup Icon ......................................................................................... 57
Fig. 4-8 Sample Icon ...................................................................................... 57
Fig. 4-9 Sample Setup Screen ....................................................................... 57
Fig. 4-10 Clear Sample Buffer Pop-Up Box...................................................... 58
Fig. 4-11 Print Icon ........................................................................................... 58
Fig. 4-12 Print Center Screen........................................................................... 59
Table 4-3 Print Center Functions....................................................................... 59
Fig. 4-13 Main Screen Sliding Menu, Print Icon ............................................... 61
Fig. 4-14 Print Mode Choices ........................................................................... 61
Fig. 4-15 Return Icon........................................................................................ 62
Fig. 4-16 Sample Data Printout ........................................................................ 62
Fig. 4-17 Print Icon ........................................................................................... 62
Fig. 4-18 Sample Buffer Printout ...................................................................... 63
Fig. 4-19 Sample Averages Printout................................................................. 63
Fig. 4-20 Print Icon ........................................................................................... 63
Fig. 4-21 Cancel Print Icon ............................................................................... 63
Fig. 4-22 Print Icon ........................................................................................... 65
Fig. 4-23 ISO 14644-1 Printout......................................................................... 66
Fig. 4-24 FS 209E Printout ............................................................................... 66
Fig. 4-25 Main Screen Sliding Menu, Export Icon ............................................ 67
Fig. 4-26 Export Sample Data screen .............................................................. 67
Fig. 4-27 Sample Data Exporting ..................................................................... 68
Fig. 4-28 Sample Data Exported Pop-up Box .................................................. 68
Fig. 4-29 Sample Data Output File ................................................................... 69
Table 4-4 Status Value Example: 16512 ........................................................... 69
Table 4-5 Sample Status Bit Mask Definition .................................................... 69
Fig. 5-1 Lock Icon ........................................................................................... 71
Fig. 5-2 Login Screen ..................................................................................... 71
Fig. 5-3 Setup Icon ......................................................................................... 72
Fig. 5-4 System Icon....................................................................................... 72
Fig. 5-5 Basic Tab .......................................................................................... 72
Fig. 5-6 Change Password Screen................................................................. 73
Fig. 6-1 Run Icon ............................................................................................ 75
Fig. 6-2 Main Screen, Battery Status Icons .................................................... 76
Fig. 6-3 Battery Diagnostics Screen ............................................................... 76

Fig. 6-4 Main Screen Sliding Menu, Diagnostics Icon .................................... 77
Fig. 6-5 Diagnostics Screen ........................................................................... 77
Fig. 6-6 Diagnostics Screen: Clock Battery Failure ........................................ 78
Fig. 6-7
Diagnostics Icon78

108 of 110 Annex - Model 3400
Fig. 6-8 Print Icon ........................................................................................... 78

Fig. 6-9 System Diagnostics Printout ............................................................. 78
Fig. 6-10 Main Screen Sliding Menu, Setup and Login Icons........................... 79
Fig. 6-11 Counter Setup Screen....................................................................... 80
Fig. 6-12 Factory Settings Screen .................................................................... 80
Fig. 6-13 Counter Tab ...................................................................................... 81
Fig. 6-14 Calibration Tab .................................................................................. 82
Fig. 6-15 Test Tab ............................................................................................ 82
Fig. 6-16 Factory Setup Printout....................................................................... 83
Table B-1 Contents of Recommended Spare Parts Kit, PN 2087919-0 ............ 88
Table B-2 Spare Parts ....................................................................................... 89
Table F-1 Sample Status Bit Mask Definitions ................................................ 103

Model 3400 - User notes 109 of 110
User notes

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Operator Manual

3400 Series Particle Counter

3.5.1 Save Current Settings as a Group......................................... 50

Met One Operator Manual

4.1 Logging In .............................................................................................. 53

6 Maintenance and Diagnostics

Appendix A: Service Procedures

Appendix B: Technical Data

B.1 Performance Specifications ................................................................... 87

Operator Manual Met One

Appendix C: Software Menu Trees

Appendix D: Group Settings

Appendix F: Sample Status Bit Mask Definitions

Met One Operator Manual

KSS - September 2005 - Edition 3

Operator Manual Met One

About This Manual

General Safety Considerations

• Laser Safety — Class 1 Laser Product — complies with 21 CFR Chapter 1,

Met One Operator Manual

• Edition 2, August 2005. Incorporation of Certificate of Conformity.

Operator Manual Met One

Met One Operator Manual

KSS - September 2005 - Edition 3

Operator Manual Met One

Fig 1-1 : 3400 Series Particle Counter

Met One Operator Manual

1.1 Operation Conventions

Operator Manual Met One

Table 1-2 : 3400 Series Particle Counter Accessories

Accessory Included/Optional? Description

An external battery charger ensures any spare batteries are prepared

1. One battery is included standard with the 3400.

Met One Operator Manual

KSS - September 2005 - Edition 3

Operator Manual Met One

2.1 Electrical Connections

supplemental feet I/O port battery ports supplemental feet

Fig 2-1 : 3400 Back View

Met One Operator Manual

power connector handle air velocity probe RH/temp probe

Fig 2-2 : 3400 Left Side View

Operator Manual Met One

From the front of the 3400, shown in Figure 2-3, connect:

Fig 2-3 : 3400 Front View

2.2 Battery Charging

as an optional accessory. Refer to “Technical Data” on page 87 for ordering information.

Met One Operator Manual

Table 2-1 : Battery LED Color Indications

LED State LED Color Battery Status Charging or Not Charging?

Low Battery Alert

2.3 Loading Printer Paper

Operator Manual Met One

To load printer paper:

2.4 Getting Started

1) Locate counter in a clean environment.

the counter will occur.

Met One Operator Manual

Fig 2-4 : Main Screen