Ethical

Communication
Prepared by:
Merinelle Jane A. Gomez
Instructor
 Ethical communication is a type of
communication that is predicated upon
certain business values, such as being
truthful, concise, and responsible with one’s
words and the resulting actions.

As a set of principles, ethical communication

understands that one’s thoughts must be
conveyed and expressed effectively and
concisely, and that the resulting actions or
consequences will [potentially] be based
solely on how the message was
communicated.
Fundamentals of
Ethical
Communication
 Perhaps the main principle of ethical communication is
honesty, as other factors stem from this core value of
presenting information in the most reliable and factual way
possible. Any attempt to mislead or present confusing
information is not ethical communication.

Additionally, the “honesty” principle of ethical communication is

linked inexorably to other core principles – consistency and
responsibility. This entails that information presented to
different parties be consistent, and that short-term and long-
term consequences of honest communication are to be
accepted as one’s responsibility.
 Communication openness is defined as the ease of talking to each
other and the extent of understanding gained when talking to each
other (Ayoko 2007) and has been treated as synonymous to listening,
honesty, frankness, trust, supportiveness, and similar concepts in a
variety of research studies (Rogers 1987).

Transparent communication is the act of both good and bad

information being shared upward, downward, and laterally in a way
that allows all to see the why behind the words.
 When communicating with another party, truly ethical
communication entails considering any potential factor that
may influence how the recipient understands – or receives –
the information that is being communicated. If there are any
known roadblocks, then ethical communication principles
dictate that the speaker/communicator utilize whatever means
possible to mitigate or attenuate the roadblocks and ensure
that the recipients of the information are able to fully
understand what is being communicated.
 Principles of
Ethical
Communication
 Be Truthful And Honest

Principles of Active Listening

Ethical Speak Non-Judgmentally

Communication
Consider the Receiver’s Preferred
Communication Channel

Speak From Your Own Experience

 Avoid A Negative Tone

Principles of Do Not Interrupt Others

Ethical Respect Privacy And

Communication
Confidentiality

Accept Responsibility

Strive To Understand