If Aadhar is not linked to an active mobile number

First, you will need to go to our account opening link, which is new.upstox.com, then click Sign Up and
Enter your Email Id, and Mobile No and then Request for the OTP. Once you’ve entered the OTP, the
system will ask you to fill in your Basic Details (Like your name, Date of birth, Age, Income etc.), so kindly
fill those details completely, the next step is you will have to Select the Segment you are interested in
trading, then please choose the Basic Plan.
Is your Pan Card KYC registered?
If Yes - You will need to upload the following documents (Bank Proof, Income Proof and Signature Copy)
If No - You will need to upload the following documents (Identity Proof, Address Proof, Bank Proof,
Income Proof, Photo, Signature Copy and IPV Address Proof)

In addition, you will need to share your live Photo and Live Location. You will then need to verify your
email id again by requesting for an OTP which will be sent to your email id.

Pan Card is KYC Registered

Proofs to be Uploaded Equity, FNO, Currency, MCX

Bank Proof 1. Cancelled Cheque, which should have IFSC code

and Account Number and Name printed on it.
OR
2. Pass Book Front Page with Latest Transaction,
which should have IFSC code and Account Number
and Name printed on it.
OR
3. Bank Statement with Latest Transaction, which
should have IFSC code and Account Number and
Name printed on it.

Income Proof 1.Bank Statement of latest 6 months

(For Equity and MF is not needed)
E-Statement also can be accepted OR
2.Salary Slip (Tell condition only when customer
says i will give salary slip)
OR
3. ITR Copy (Latest Financial Year or Assessment
Year) OR
4. Form 16 Copy – Part A and Part B (Latest
Financial Year or Assessment Year)

Signature Copy Signature on Plain Paper (With Blue or Black Pen Only)
Pan Card is NOT KYC Registered

Proofs to be Uploaded Equity, FNO, Currency, MCX

Identity Proof Pan Card (No Alternative - SEBI Guideline)

Address Proof Valid Driver License (validity of at least 3 months),

Voter's ID (Front Side and Back Side), Aadhar Card
(Front Side and Back Side), Valid Passport (validity of
at least 3 months)

Bank Proof 1. Cancelled Cheque, which should have IFSC code

and Account Number and Name printed on it.
OR
2. Pass Book Front Page with Latest Transaction,
which should have IFSC code and Account Number
and Name printed on it.
OR
3. Bank Statement with Latest Transaction, which
should have IFSC code and Account Number and
Name printed on it.

Income Proof 1.Bank Statement of latest 6 months

(For Equity and MF is not needed)
E-Statement also can be accepted OR
2.Salary Slip
OR
3. ITR Copy (Latest Financial Year or Assessment
Year) OR
4. Form 16 Copy – Part A and Part B (Latest
Financial Year or Assessment Year)

Signature Copy Signature on Plain Paper(With Blue or Black Pen Only)

IPV Address Proof Customer needs to upload a video of 10 seconds

(Which is uploaded as address proof) with the Address Proof

In addition, you will need to share your live Photo and Live Location. You will then need to verify
your email id again by requesting for an OTP which will be sent to your registered email id.
 The system will ask you to choose Esign with Emudhra or Esign with Adhar. You will have to choose
Esign with Emudhra.

Sir/Madam Are you an existing E-Mudra user or are you new to E-Mudra? Only when PAN Card is
registered ask this question

E-Mudra User - (Pan Card KYC registered)

If Yes - Great! Then you don’t need to register through E-Mudra, the system will provide you the
E-Mudra webiste link, then you will have to log-in using your user ID and TPIN. Once logged-in, you will
need to generate an OTP which is sent to your registered E-Mudra mobile number. The system will
redirect you to the E-Sign page, where you will need to enter this OTP and click on E-Sign, that’s it. Do
The online submission , and your account will be opened in 2-3 working days.

New to E-Mudra - (Pan Card KYC registered) -

If New - Not a problem Mam/Sir, you will be provided with a link where you will need to go to the
E-Mudra website and register yourself. Then you will receive a User ID and MPIN (Mobile Pin), once you
receive this, you will need to login using this User ID and MPIN and generate a TPIN. Once the TPIN is
generated you can request for an OTP. The system will redirect you to the E-Sign page, where you will
need to enter this OTP and click on E-Sign, that’s it. Do the online submission , and your account will be
opened in 2-3 working days.

Pan Card NOT KYC registered -

Sir now you have uploaded your required documents. In this situation, our back-end team or API will
register you on E-Mudra. You will need to wait for a few seconds and then you will receive an OTP on the
mobile number that you have registered with Upstox. The system will then direct you to enter this OTP
and do an E-Sign. Do the online submission and your account will be opened in 2-3 working days.

POA/E-DIS:

After submitting your form online, you will receive a 3 page POA
form on your registered email address. It is not mandatory to
courier the hard copy POA form; if you want to courier then you can
take a printout of the hard copy, fill it up and send it by courier or
speed post to our Bhayander Address. (
If you courier the hard copy POA form, you will be able Apply for Buyback, Sell
Holdings of Equity Delivery above 75 lakhs and Mutual Funds above 20 lakhs in a
day or can also place After Market Orders (AMO). To get these 3 benefits POA is
mandatory.
If you don’t want to courier hard copy POA form, then Electronic Delivery
Instruction Slip service (E-DIS) gets activated on your account however, there are
certain conditions to it.
✓ You can only sell holdings of Equity Delivery upto Rs 75 lakhs and Mutual Funds
upto Rs 20 Lakhs per day through E-DIS.
✓ While selling your equity delivery or Mutual Funds for the first transaction of the
day, the system will ask you for a TPIN, this TPIN can be generated using our web
based platform or mobile application. The TPIN will come from CDSL through SMS
and E-mail
✓ This TPIN needs to be used only once in a day.

✓ If you would like to generate a new TPIN, you can request it from our App or Web
based platform. The old TPIN would be valid till you request a new one.

Tell Limitations of EDIS only when asked.

What is the disadvantage/Limitation of E-DIS?

You will be unable to apply for Buy-Back and will also not be able to place After
Market Orders (AMO). If you want to sell Equity Delivery you will be unable to apply
for Buyback, Sell Holdings of Equity Delivery above 75 lakhs and Mutual Funds above
20 lakhs in a day or can also place After Market Orders (AMO).

Is TPIN required for Equity Delivery while buying?

No, the TPIN is only required while selling, not while buying. Not required for Equity
Intraday FNO, Currency and MCX.