Company Profile

Executive Summary
Suntec is an Indian company located in New Delhi, the capital of India. We have been
serving global customers since 2000. Suntec is registered with the government of India as an
STPI unit - The Software Technology Parks of India which is the government controlled body
governing the development and export of software and BPO/IT services from India.

Facts at a glance:
Legal Name Suntec Web Services Pvt. Ltd.
Industry IT / ITES Services
Year of incorporation 2000
Headquarters New Delhi. INDIA
Number of employees 148
Customer base Over 100 in US, EU, Australia, Singapore, India
URL http://www.suntecindia.com

Services:
Suntec’s customer base has grown to cover several industries and countries, and the
services provided can be divided into the following three main areas:

1. BPO / IT Services: for your back-office in India. Includes technical support, web
content production for online/e-commerce websites, data conversion, data mining.

2. Web Application Development: to create the Internet presence for you. Includes
website design, programming in open source and Microsoft technologies

3. Internet Marketing: to get you the Internet presence. Includes Search Engine
Optimization, management of Pay-Per-Click campaigns, Email marketing

Our clients have experienced great synergies between our above main service areas.

Team:
Suntec has a team of 148 people excluding the top management:

• 116 permanent employees as customer support / BPO agents, computer operators,

supervisors and managers. Of these, 72 form Offshore Dedicated Teams which are
set up for our overseas clients for web content production & web research projects.

• 21 software developers and web/graphic designers, team leaders and project

managers

• 5 Internet Marketing (SEO, PPC management, Email marketing)

Page 1 of 2
 Company Profile

Team (contd. from previous page):

• 6 administration, HR and technical support

The combined experience within the team and management makes Suntec a flexible
outsourcing partner that can adapt faster to the changing needs of our customers.

Pricing models:
• Fixed Price Plan: predetermined lump-sum project cost

• Time & Material Plan: hourly rate

• Dedicated Team Plan: full-time staff exclusive to your project

Suntec advantage:
• Cost advantage: Highly skilled team at Indian rates. About 60-70% cost savings

• Experienced outsourcing partner with a successful track record: over 175

projects successfully completed

• Vast pool of in-house resources: for rapid scaling up and faster turnaround time

• Stable team: low employee turnover

• Superior quality backed up by mature processes

• Clear customer focus: a manager assigned for every project

Testimonials
It is all about relationships.

Our staff works very hard to meet or exceed customer expectations. We are glad that we
have made a difference for our many customers by providing them the services that they need.
Our customer's very kind testimonials always touch us deeply and inspire us to continue our hard
work.

Please visit http://www.suntecindia.com/testimonials.htm for some of our customer

testimonials as they tell the story better than we ever could ourselves…

Suntec Web Services Pvt. Ltd. Phone (office): 91-11-42644425 to 29

Floor 3, Vardhman Times Plaza Mobile: 91-9810162968
Page 1 of 2 Plot 13, DDA Community Center Fax (India) : 91-11-42644430
Road 44, Pitampura Fax (US) : 1(240)331-1413
New Delhi - 110 034, INDIA E-mail: info@suntecindia.com