Airbus STD H175 Improvements

HELICOPTERS
Services
Standard
Upgrades
February 2022
H175 family
H175
Introduction
Dear Customers,
In the aim of continuously improving our services, Airbus Helicopters is pleased to present you this new pdf
version for the catalogue of Standard Upgrades.
Airbus Helicopters proposes tailored solutions to increase the helicopter’s overall performance and mission
effectiveness with role change capabilities, contributing to harmonized fleet, product improvement and mainte-
nance cost reduction.
A wide range of solutions, from optional equipment up to mid- life upgrades, is available to bring aircraft to the
latest version. These modifications, perfectly adapted to customers’ aircraft configuration, are benefitting from
innovations and advanced technology defined by Airbus Helicopters’ experienced design office teams.
These upgrades give extended life to customer aircraft while covering obsolescence, with the added assurance
of proven, certified and safe modifications developed by the Type Certificate holder as well as Supplemental Type
Certificate holders.
Airbus Helicopters proposes a large range of service bulletins (SB) and supplemental type certificates (STC)
solutions available through its worldwide network, certified in accordance with international authorities (FAA,
EASA…) and local requirements.
The standardization of such services (including kits preparation and certification) allows shorter lead times and
greater competitiveness.
The complete and growing range of SB/STC standard

upgrades is available on our AirbusWorld customer portal,
which allows e-ordering of the associated kits. Together with
a search engine, several filtering criteria will allow you to find
the adequate available solution to answer your need, such
as Equipment Categories, Aircraft type, ATA chapter as well
as Airworthiness certifications.
Airbus Helicopters offers also customers Customized
upgrades solution, developed according to the as-delivered
configuration of their helicopter. This service is also avai-
lable from the standard upgrades catalogue on AirbusWorld
through a request for quotation available online.
With the comprehensive Turnkey solution, Airbus Helicopters

both designs and installs upgrades on customer’s aircraft.
This work can be performed either within the Airbus Helicop-
ters network or at customer facilities.
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User Guide
Search efficiently in this catalogue by Airbus Helicopters families then by product categories.
Search by aircraft family… Aircraft families

Colibri
Ecureuil/AStar
H135 family
H145 family
Dauphin
H175
Super Puma
Please note that regarding the version of the catalogue, all the
families are not necessarily represented
...then by product category
Product categories
Aircraft improvement
Airframe options
Cockpit & avionics options
Interior options
Maintenance improvement
Mission & external equipment
Obsolescence management
Operational protection
Power plant related options
Product improvement
Safety
Please note that regarding the version of the catalogue, all the segments are not necessarily represented.
How to read the product page
Type of Upgrade (SB or STC)
Back to the Table of contents
Product category
Aircraft applicability
Commercial interface availability in the online

catalogue on Customer’s portal AirbusWorld/
Ordering:
eOrdering with configuration assistant
or eRFQ
Bilateral agreement between Certification

Authorities are not considered in this Upgrades
catalogue.
SB are indicated EASA approved : other certifica-
tions already exist on case by case basis, to be
checked with your own local Authority.
For STC, complementary certifications can be
requested, to be checked with your usual AH
commercial interface.
Contact information
Version of the catalogue
What do these icons mean ?
Type of Upgrades Weight Moment Downtime Lead time
SB STC
Service Bulletin Delta weight of the A/C Longitudinal moment Average value based on Average value based on
Or due to Upgrade value qualified technicians with usual stock
Supplemental Type installation appropriate tooling
Certificate
Table of contents
H175 family
H175 Replacement of the label on the bearing support assembly of 36
the tail drive line
Airframe options
Safety
doors related
Addition of a handle on cargo doors 11
extreme weather
Protection against ice impacts on horizontal stabilizer 40
Winter kit installation 43
Cockpit & avionics options other options
cockpit panel & console options Hand Fire Extinguisher 39
Replacement of halon-free hand fire-extinguisher on the lower 41
Modification of the mission selector 13
rear panel of the cabin
Replacement of hand fire extinguisher without Halon in the 42
cabin (17 or 18 pax)
Interior options
cabin accessories
Installation of 220V cabin converter 16
Standard Conditions Of Sale 44
other options
Anti-skid adhesives in the cockpit 15
Ground station retrofit - MGS V1.7 19
Back-up battery pack modification due to battery obsolescence 21
Replacement of cockpit and cabin fire extinguishers 22

fuel filters & control
Non-return valve modification 25
Product improvement
Addition of a gutter with drains in the nose avionics bay 27
AMC from STEP 2 to STEP 2R 28
Cable hoist protection 29
Definition of vibration thresholds on Maintenance Ground 30
Station (MGS)
Improvement of maintenance during installation of the hoist 31
Improvement of the cargo doors holding system 32
Improvement of the Nose landing gear with new frame 33
assembly
Landing Gear Equipment TITEFLEX Pipe Replacement 34
Relocation of HEELS Power Supply Units 35
H175 family
H175
AIRFRAME OPTIONS
Airframe options
SB H175
Addition of a handle on cargo doors

Reference: EC175-52-001 (R0)
Applicable to version(s): B
The purpose of this Service Bulletin is to install a handle inside the cargo
doors.
This service bulletin consist in :

• Implement suitable access means
• Remove all furnishings and equipment as required for access to work zones
• Install handle
BENEFITS
• Improve the closing of the cargo door.
WEIGHT MOMENT DOWN TIME LEAD TIME PRICE RANGE ONLINE CAT. PRE-POST REQUISITE / EFFECTIVITY
Negligible Negligible 12 Hour(s) Depending Ref. to eOrdering This service bulletin is applicable on aircraft not equipped with :
on Spare detailed price • 99A03705-00-M-ECP/00 : Addition of a handle on cargo doors
Parts needed online
CERTIFICATION ORGANIZATION(S)
EASA Europe
Please visit the Upgrades catalogue on AirbusWorld/Ordering for online eOrdering and eRFQ.
Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 11

COCKPIT & AVIONICS
OPTIONS
Cockpit & avionics options
SB H175
Modification of the mission selector

The purpose of this Service Bulletin is to replace the lighting plate of the
mission selector unit (8MR) to make visible the position of the (HOIST/OFF/
SLING) button at night and in night vision mode.
This Service Bulletin consists in:

• Replacing the lighting plate of the mission selector unit “8MR”
• Reidentifying the unit
PRE MOD and POST MOD components are not interchangeable.
BENEFITS
• Make visible the position of the (HOIST/OFF/SLING) button at night and in night
vision mode
Negligible Negligible 2 Hour(s) On request On request eOrdering This service bulletin is applicable on aircraft already equipped with :
• MOD 00A00122-00-M-ECP (External loads jettison system and mission selector
definition)
INSTALLATION TIME
QUALIFICATION INSTALLATION DURATION and not equipped with:
• MOD 00A05296-00-M-ECP/01 (P904-Elec_Mission Selector Modification)
Avionics 2 Hour(s)
EASA Europe

INTERIOR OPTIONS
Interior options
SB H175
Anti-skid adhesives in the cockpit

The purpose of this Service Bulletin is to install anti-skid adhesives on the

cockpit floor and/or the cockpit door sills.
This Service Bulletin consists of installing, as required, anti-skid adhesives :

• On the cockpit door sills (modification 99A03960-00-M-ECP)
• On the cockpit floor (modification 99R01064-00-M-ECP)
BENEFITS
• Avoid slipery floor on the cockpit/or the cockpit door sills.
WEIGHT MOMENT DOWN TIME LEAD TIME PRICE RANGE ONLINE CAT.
+ 0.049 kg + 0.206 12 Hour(s) 8 Week(s) 138 - 982 eOrdering PRE-POST REQUISITE / EFFECTIVITY
to 1,980 kg m.kg to EUR (e.c. This service bulletin is applicable on aircraft not equipped with :
depending 0,806 m.kg 2020) • MODs 99A03960-00-M-ECP and/or 99R01064-00-M-ECP : Anti-skid adhesives in
on aircraft depending the cockpit
configuration. on aircraft
configuration.
EASA Europe
INSTALLATION TIME
QUALIFICATION INSTALLATION DURATION
Airframe, Structure 2 Hour(s)

Interior options
SB H175
Installation of 220V cabin converter

The purpose of this Service Bulletin is to install the 220V cabin converter
and activate the inhibited circuit breakers and switches.

• Install the 220V cabin converter,
• Remove the switch inhibitor,
• Remove the lock-out rings.
BENEFITS
• Install the 220V cabin converter
+5,477 kg +25,662 0,5 Day(s) 32 Week(s) 32035 EUR eOrdering PRE-POST REQUISITE / EFFECTIVITY
m.kg (e.c. 2021) This service bulletin is applicable on helicopters S/N 5011, 5013, 5015, 5020,
5029, 5035 and 5037.
INSTALLATION TIME
EASA Europe
Airframe, Electrical 2 Hour(s)
16 Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/


MAINTENANCE
IMPROVEMENT
SB H175
Ground station retrofit - MGS V1.7

The purpose of this Service Bulletin is to install the MGS (Maintenance

Ground Station) V1.7 software.
This update makes the latest standard of the ground station available and
allows access to the latest upgrades, contributing to an improved functional
performance.
The modification consists in installing the MGS V1.7 software on the hardware.
This installation is performed using the SIM (Software Installation Manual)
X135P11S0107 document.
PRE-POST REQUISITE / EFFECTIVITY
The retrofit can be performed by: This service bulletin is applicable on all H175 version B.
• either the installation of the MGS V1.7 software on a compatible equipment item
• or by acquiring an equipment item that is already configured by Airbus Helicop-
ters CERTIFICATION ORGANIZATION(S)
EASA Europe
The new MGS V1.7 ground station and the previous MGS ground stations are not
interchangeable
BENEFITS
• The MGS V1.7 software allows the use of new functionalities described in the
software user manuals for the MGS V1.7 HB X135P11S0107 software.
On request On request On request On request On request eOrdering
INSTALLATION TIME
Avionics, HUMS Specialist 4 Hour(s)

OBSOLESCENCE
MANAGEMENT
SB H175
Back-up battery pack modification due to battery obsolescence

The purpose of this Service Bulletin is to replace the battery due to obsoles-
cence and to adapt the harnesses and the location of the connectors for the
new battery.

• replacing the back-up battery pack,
• modifying the upper deck (Frame 3-4),
• modifying the RH and LH harnesses of the back-up battery pack,
• modifying the RH and LH HEELS ha
PRE MOD and POST MOD equipment items are not interchangeable. This service bulletin is applicable on aircraft already equipped with :
• MOD 00A00115
BENEFITS • MOD 99A03339
• Replace the battery due to obsolescence • MOD 99A05143 or which have complied with ALERT SERVICE BULLETIN No.
25A022 (Unexpected WIS2 CPI503 beacon deployment orders)
• MOD 99A05809 or which have complied with ALERT SERVICE BULLETIN No.
25A022(Unexpected WIS2 CPI503 beacon deployment orders)
–0,984 kg to –5,127 3 Day(s) 8 Week(s) 369 - 515 eOrdering and not equipped with:
+0,712 kg m.kg to EUR (e.c. • MOD 99A05960
(depending +4,868 m.kg 2021) • MOD 99A05961
on aircraft (depending • MOD 99A05962
configura- on aircraft • MOD 99A05964
tion) configura-
tion) The following MOD also impact the applicability of the SB (will be selected in the
CONFIGURATION ASSISTANT)
• MOD 00A00132
INSTALLATION TIME
• MOD 99A04002
QUALIFICATION INSTALLATION DURATION • MOD 99A05513
• MOD 99A03482
Airframe, Electrical 20 Hour(s) • MOD 99A03799
Airframe 2 Hour(s) • MOD 99A03897
EASA Europe

SB H175
Replacement of cockpit and cabin fire extinguishers

Replacement of cockpit and cabin fire extinguishers with their supports.
This Service Bulletin consists of:

• Replacing the cockpit fire extinguisher and its support
• Replacing the cabin fire extinguisher and its support
BENEFITS
• The purpose of this Service Bulletin is to replace cockpit and cabin fire extingui-
shers with their supports, further to obsolescence.
Negligible Negligible 1 Hour(s) Depending Ref. to eOrdering
on Spare detailed price PRE-POST REQUISITE / EFFECTIVITY
Parts needed online This service bulletin is applicable on aircraft not equipped with :
• MOD 00A03575-00-M-ECP/00
INSTALLATION TIME • MOD 00A03613-00-M-ECP/00
The following informations also impact the applicability of the SB (will be selected
QUALIFICATION INSTALLATION DURATION in the CONFIGURATION ASSISTANT) :
• Replacement Cockpit fire extinguisher
• Replacement Cabin fire extinguisher
EASA Europe


POWER PLANT
RELATED OPTIONS
SB H175
Non-return valve modification

The purpose of this Service Bulletin is to replace the non-return valves

located in the fuel tanks (tanks 2, 3 and 6).
This Service Bulletin consists in replacing the non-return valves of tanks 2, 3 and 6.
Helicopters which have complied with revision 1 of this Service Bulletin are not
affected by revision 2 of this Service Bulletin.
The non-return valves PRE MOD P/N 510398 (M282G20T2004) and POST MOD
P/N 510398-2 (M282G20T3004) are interchangeable.
Following compliance with this Service Bulletin, the nonreturn valves PRE MOD P/N
510398 (M282G20T2004) and POST MOD P/N 510398-2 (M282G20T3004) will
no longer be interchangeable.
Mixing between components P/N 510398 (M282G20T2004) and 510398-2 This service bulletin is applicable on helicopters that have non-return valves P/N
(M282G20T3004) is prohibited. 510398 (M282G20T2004) and which have not complied with revision 0 of this
Service Bulletin.
BENEFITS
• The dimension of the springs of the new non-return valves has been modified to and not equipped with:
prevent blocking in case of overlapping of the springs when in the open position. • MOD 00G02738 (NON-RETURN VALVE MODIFICATION)
EASA Europe
Negligible Negligible 7 Day(s) 18 Week(s) 7513 EUR eOrdering
(e.c. 2021)
INSTALLATION TIME
Airframe, Mechanics 45 Hour(s) (excluding testing time)

PRODUCT
IMPROVEMENT
Product improvement
SB H175
Addition of a gutter with drains in the nose avionics bay

The purpose of this Service Bulletin is to install a gutter to prevent water

infiltration in the nose avionics bay.
Compliance with this Service Bulletin consists in:

• removing the VOR 2 GLIDE harness,
• installing the gutter with drains,
• reinforcing the radome (for helicopter No. 5002 only),
• installing the VOR 2 GLIDE harness
Helicopters which have already complied with revision 0 of this Service Bulletin are
concerned by revision 1 of this Service Bulletin.
PRE MOD and POST MOD harnesses are not interchangeable.
Information Notice: 2832-I-00: Procedure for returning parts to Airbus Helicopters

for overhaul/ repair/technical investigation/ core unit return (not attached to this
Service Bulletin) PRE-POST REQUISITE / EFFECTIVITY
This Service Bulletin is applicable on helciopters not equipped with:
BENEFITS • MOD 99A05339 (add gutter with draining in nose avionics bay),
• Prevent water infiltration in the nose avionics bay • MOD 99A05804 (P170 - Elec_Glide antenna harness support modification
further to addition of gutter in NAB),
• MOD 99A05747 (P903 - Elec_Glide antenna harness modification further to
addition of gutter in NAB),
or MOD 99A05755 (P909 - PS - Elec_Glide antenna harness modification further
to addition of gutter in NAB).
+0,998 kg +3,297 0,5 to 3 25.6 Week(s) 15006 - eOrdering
to +1,36 kg m.kg to Day(s) 47827 EUR
(depending +3,546 m.kg (depending (e.c. 2021) CERTIFICATION ORGANIZATION(S)
on aircraft (depending on aircraft EASA Europe
configura- on aircraft configura-
tion) configuration)
tion)
INSTALLATION TIME
Airframe, Electrical 12 to 20 Hour(s) (depending on configuration
aicraft)
Airframe 2 to 4 Hour(s) (depending on configuration aicraft)

Product improvement
SB H175
AMC from STEP 2 to STEP 2R

The purpose of this Service Bulletin is to authorize this upgrade and to make
the two AMCs interchangeable.

• Replacing the 2 AMC Step 2 systems with the Step 2R systems,
• Installing the HLX (HELIONIX) Step 3 SW (Software) and the PCF (Primary Confi-
guration File) on the AMC Step 2 systems.
PRE MOD and POST MOD components are interchangeable.

Mixing between PRE MOD and POST MOD components is prohibited.
BENEFITS
• The goal is to give customers more flexibility during Aircraft On Ground (AOG)
situations, based on the available spare parts.
This service bulletin is applicable on aircraft equipped with:
• AMC Step 2 P/N MB0807D-22
• MOD 99A03944-00-M-ECP (Elec_AMC from Step 2R to Step 2),
+0,171 kg +0,495 m.kg 0,5 Day(s) On request On request eOrdering
and not equipped with:
INSTALLATION TIME • MOD 99A05529-00-M-ECP/01 (Elec_AMC from Step 2 to Step 2R).
QUALIFICATION INSTALLATION DURATION CERTIFICATION ORGANIZATION(S)

Avionics 2 Hour(s) EASA Europe

Product improvement
SB H175
Cable hoist protection

Reference: EC175-25C029 (R0)
The purpose of this Service Bulletin is to install a protective shim on the

hoist beam to avoid interference with the hoist cable.

• Installing a protective shim on the hoist beam cowling reinforcement
• Installing a protective shim of the hoist beam frame.
The ability to apply this Service Bulletin depends on the helicopter's configuration
and will be verified as soon as the reply form sheet has been received.
BENEFITS
• To avoid interference with the hoist cable.

On request
Negligible Negligible 2 Hour(s) On request On request eRFQ
(excluding
drying time)
EASA Europe
INSTALLATION TIME
Airframe 2 Hour(s)

Product improvement
SB H175
Definition of vibration thresholds on Maintenance Ground Station

(MGS)
This Service Bulletin updates the threshold values defined on the Mainte-
nance Ground Station (MGS).
This Service Bulletin informs the Operator of the integration of threshold values for
all systems connected to the HELIONIX Step 2 or Step 3 version avionics suite.
Comply with the Service Bulletin No. 46-009. (System Integration and Display -
Ground Station Retrofit - MGS) beforehand, to upgrade the MGS ground station to
version 1.6.
For helicopters in VIP configuration Refer to Service Bulletin No. 31-007 (Definition
of Vibration Thresholds at a maintenance station on the ground (MGS type) (in VIP
configuration) (Not attached to this Service Bulletin)
BENEFITS
• Insure monitoring of aircraft vibration in the MGS (Maintenance Ground Station).
Ground station with Maintenance Ground Station software installed.
WEIGHT MOMENT DOWN TIME LEAD TIME PRICE RANGE ONLINE CAT. EASA Europe
Negligible Negligible On request On request On request eOrdering
INSTALLATION TIME
Approved Airbus Helicopters 2 Hour(s)
Technician

Product improvement
SB H175
Improvement of maintenance during installation of the hoist

The purpose of this Service Bulletin is to improve maintenance during instal-

lation of the hoist.
The purpose of this Service Bulletin is to install 2 plastics protections at the end of
the hoist attachments.
BENEFITS
• Preventing marks on the holes of the frames attaching the hoist to the helicopter.
+ 0,1 kg + 0.71 m.kg 1 Hour(s) Depending Ref. to eOrdering
on Spare detailed price
Parts needed online PRE-POST REQUISITE / EFFECTIVITY
This service bulletin is applicable on aircraft already equipped with :
INSTALLATION TIME • GOODRICH (class 1) variable-speed electrical hoist of 42325 type.
and not equipped with :
QUALIFICATION INSTALLATION DURATION • 00A04005-00-M-ECP/00 : Improvement of maintenance during installation of the
hoist
EASA Europe

Product improvement
SB H175
Improvement of the cargo doors holding system

Improve the cargo doors holding system and reinforce their supports so as to
make their full opening possible.
This Service Bulletin consists of :

• Removing the cargo doors
• Replacing the gas spring supports
• Replacing the gas springs
• Re-installing the cargo doors
BENEFITS
• Make the full opening of the doors possible and their access easier.
Negligible Negligible 12 Hour(s) 6 Week(s) 4940 EUR eOrdering PRE-POST REQUISITE / EFFECTIVITY
(e.c. 2020) This service bulletin is applicable on aircraft not equipped with :
• MOD 00A03952-00-M-ECP/01 : Improvement of the cargo doors holding system
INSTALLATION TIME
EASA Europe

Product improvement
SB H175
Improvement of the Nose landing gear with new frame assembly

This Service Bulletin is to replace the "A" frame assembly of the Nose
Landing Gear (NLG) with a new "A" frame assembly with Axis Mechanism
Redesign.

• Removing the old NLG "A" frame assembly
• Installing the new NLG "A" frame assembly
BENEFITS
• Replace the "A" frame assembly of the Nose Landing Gear with a new "A" frame
assembly that has a new design to prevent difficulties in turning.

Pre Mod 99A05940
Complete Complete 2 Day(s) On request On request eOrdering
Installation Installation
+0,058 kg +0.27 m.kg
to –0.005 CERTIFICATION ORGANIZATION(S)
m.kg EASA Europe
INSTALLATION TIME
Airframe, Mechanics 2 Day(s)

Product improvement
SB H175
Landing Gear Equipment TITEFLEX Pipe Replacement

The purpose of this Service Bulletin is to replace the TITEFLEX hydraulic pipes
of the front landing gear.
This Service Bulletin consists in replacing the TITEFLEX pipes of the landing gear
and the brackets used to mount some of those pipes.
BENEFITS
• News Hydraulic Pipe & News Flexible Pipe due to obsolescence .
Negligible Negligible 13 Hour(s) On request On request eOrdering
INSTALLATION TIME
Pre Mod 99A05459
Pre Mod 00G02696
EASA Europe

Product improvement
SB H175
Relocation of HEELS Power Supply Units

The purpose of this Service Bulletin is to move the Power Supply Units (PSU)
of the HEELS (Helicopter Emergency exit lighting system) from the
passenger compartment zone to the cockpit zone on the pilot side.

• Removing the HEELS PSUs from the passenger compartment zone,
• Installing the links for the HEELS PSUs in the cockpit zone,
• Installing the HEELS PSUs in the cockpit zone,
• Performing the routing and connection of the new wiring
BENEFITS
• Emergency Exit Lighting System from the passenger compartment zone to the
cockpit zone on the pilot side to
• improve maintenance operations on Very Important Person (VIP) helicopters

WEIGHT MOMENT DOWN TIME LEAD TIME PRICE RANGE ONLINE CAT. Post Mod 99A03482
Complete Complete 13 Hour(s) On request On request eOrdering Pre Mod 99A06001
Installation Installation Pre Mod 99A06002.
+0,351 kg –0.565 m.kg
to +0.617 CERTIFICATION ORGANIZATION(S)
m.kg
EASA Europe
INSTALLATION TIME

Product improvement
SB H175
Replacement of the label on the bearing support assembly of the tail

drive line
The purpose of this Service Bulletin is to make sure that grease P/N DC-
SEA395 is used in maintenance on the bearing support assembly of the tail
drive line.
This Service Bulletin consists in replacing the greasing indication label (AIR
4210/G.354) of the bearing support assembly for the tail drive line with a greasing
label (AIR 4222/G.395).
Helicopters which have already complied with revision 0 of this Service Bulletin are
not concerned by revision 1 of this Service Bulletin.
BENEFITS
• Make sure that grease P/N DCSEA395 is used in maintenance on the bearing PRE-POST REQUISITE / EFFECTIVITY
support assembly of the tail drive line This service bulletin is applicable on aircraft already equipped with :
• MOD 00E01045 (TDL bearing support assy modification for bearing clearance)
with a bearing support assembly of the tail drive line P/N M651E4201057 with a
greasing indication label (AIR 4210/G.354)
On request On request 0,5 Day(s) On request On request eOrdering and not equipped with:
• MOD 00E01061 (Correction of the TDL double bearing support lubrication label)
INSTALLATION TIME
QUALIFICATION INSTALLATION DURATION EASA Europe
Airframe 3 Hour(s)


SAFETY
Safety
SB H175
Hand Fire Extinguisher

Installation of halon-free hand fire-extinguisher in the cockpit
This Service Bulletin includes the work steps that follow:

• Removal of the halon-type hand fire-extinguisher and its bracket from the
console of the cockpit
• Installation of the new halon-free hand fire-extinguisher, the bracket and the shim
with new type screws on the console of the cockpit.
Interchangeability: Pre mod/ Post Mod helicopters is not permitted

Mixability: Not applicable
Related to modifications (pre mod): 99A05475 and 99A05479
BENEFITS
• The new hand fire-extinguisher uses a new extinguishing agent known as 2-bro-
motrifluoropropene (2-BTP). CERTIFICATION ORGANIZATION(S)
EASA Europe
Complete Complete 1 Hour(s) On request On request eOrdering
+0,739 kg +3,415 m.kg
INSTALLATION TIME
Airframe, Mechanics 1 Hour(s)

Safety
SB H175
Protection against ice impacts on horizontal stabilizer

The purpose of this Service Bulletin is to protect hoizontal stabilizer from

damage of ice.

• Installing the Fixed Part
• Installing the protection plate (Removable Part)
• Installing the anti-optional equipment
BENEFITS
• Protection plate in order to improve the resistance of the LH horizontal stabilizer
against ice impacts.

This service bulletin is applicable on aircraft not equipped with :
+ 2,026 kg + 32,2 m.kg 12 Hour(s) 26 Week(s) 5790 EUR eOrdering • MODs 99A04273-00-M-ECP/01 : Protection against ice impacts on horizontal
(e.c. 2020) stabilizer
INSTALLATION TIME CERTIFICATION ORGANIZATION(S)

QUALIFICATION INSTALLATION DURATION EASA Europe

Safety
SB H175
Replacement of halon-free hand fire-extinguisher on the lower rear

panel of the cabin
Halon-freea hand fire extinguisher installation on the lower rear panel of the
cabin
Removal of the halon-type hand fire-extinguisher and its bracket from the lower
rear panel of the cabin
Installation of the new halon-free hand fire-extinguisher and the new bracket with
new type screws on the lower rear panel.
Interchangeability: Pre mod/ Post Mod helicopters is not permitted


PreMOD: to modifications 99A05474 and 99A05480
BENEFITS
• The new hand fire-extinguisher uses a new extinguishing agent known as 2-bro- CERTIFICATION ORGANIZATION(S)
motrifluoropropene (2-BTP).
EASA Europe
+0,613 kg +5,316 m.kg
INSTALLATION TIME

Safety
SB H175
Replacement of hand fire extinguisher without Halon in the cabin (17

or 18 pax)
Installation of halon-free hand fire-extinguisher in the cabin for 17 or 18 pax

cabin layout configuration.
Removal of the halon-type hand fire-extinguisher and the fire extinguisher bracket
from the cabin
Removal of the bracket assembly from the cabin floor
Installation of the bracket assembly, the new fire extinguisher bracket and the new
halon-free hand fire-extinguisher.
Interchangeability:Pre Mod / Post Mod helicopters is not permitted.


BENEFITS Related to modifications( pre mod ): 99A05476, 99A05827 and 99A05481
• The new hand fire-extinguisher uses a new extinguishing agent known as 2-bro-
motrifluoropropene (2-BTP).
EASA Europe
+0,465 kg +2,755 m.kg
INSTALLATION TIME

Safety
SB H175
Winter kit installation

The purpose of this Service Bulletin is to install a winter kit.

• Drilling the air intake gutter holes
• Drilling the air intake grid holes
• Installing the masks
• Replacing the top plenums
BENEFITS
• To limit the build-up of snow and ice in the plenum while hovering and in forward
flight.
+ 4.332 kg + 36.087 1.5 Day(s) 104 Week(s) 52311 EUR eOrdering This service bulletin is applicable on aircraft already equipped with :
m.kg (e.c. 2020) • MOD 99A04331-00-M-ECP (HELIONIX V5.1 Step 2+ SW for Step 2 PTF)
or
INSTALLATION TIME • MOD 99A04332-00-M-ECP (HELIONIX V5.1 Step 2+ SW for Step 2 R PTF)
and not equipped with :
QUALIFICATION INSTALLATION DURATION • MOD 99A04289-00-M-ECP (Winter kit fixed parts)
• MOD 99A04290-00-M-ECP (Winter kit plenums)
• MOD 99A04291-00-M-ECP (Winter kit masks)
EASA Europe

Standard Conditions of Sale
20 45
STANDARD CONDITIONS OF SALE
1 - DEFINITIONS o Seller means Airbus Helicopters (SAS) located in Marignane, France and/or Airbus
Helicopters Deutschland GmbH, located in Donauwörth, Germany.
o Affiliate means a company which Controls or is Controlled by the Customer or the o Service(s) means the services which may be performed under the Contract consisting
Airbus Helicopters group of companies. of:
o AOG (Aircraft On Ground) means a situation in which the Helicopter is unable to fly or is • performance of R&O
ineligible to return to service because of an unscheduled need for replacement or major • Technical Data, technical assistance, technical expert services, and/or tool rental
repair of components, that is not related to scheduled maintenance tasks. • performance of Training,
• SaaS, and
o BFE/CFE means Buyer Furnished Equipment / Customer Furnished Equipment. • any other services mentioned under the Specific Annex(es), when applicable.
The specific Service(s) to be provided by the Seller under the Contract are specified
o Certificate of Conformity (or Statement of Conformity) means the document issued
therein.
by the Seller’s quality assurance organization after completion of procedures approved
by the respective authorized national agency certifying the Product’s conformity with the o SaaS (Software As A Service) means a software application available online on an
Seller’s applicable specifications. internet website and/or a software application available on defined mobile operating
system(s).
o CAMO means Continuing Airworthiness Management Organization.
o Specific Annex (or Annex) means the annex of the SCS outlining specific conditions.
o Contract means the agreement between the Parties of which these Standard Condi-
tions of Sale form part, comprising the applicable Specific Annex(es) and the Purchase o Spare Parts means new parts provided by the Seller.
Order or Order Confirmation.
o SCS means these general Standard Conditions of Sale for Products and Services.
o Control (including with correlative meanings the terms “controlling”, “controlled” and
“under common control with”), shall mean the possession, directly or indirectly, whether o SB means Service Bulletin.
through ownership of voting securities, by contract or otherwise of: o STC means Supplemental Type Certificate and also refers to an equipment which has
• a majority of the voting rights exercisable at general meetings of the controlled a STC.
undertaking on all, or substantially all, matters, or,
• the power to appoint or remove directors having a majority of the voting rights o TAT means Turn Around Time, from the time the Seller receives the Customer’s Item and
exercisable at meetings of the board of directors on all, or substantially all, its related and valid documents in its facility up to the time the Item is at the Customer’s
matters ; or disposal Free Carrier (FCA) Incoterms® 2020 at Seller’s facility, less the Customer’s ap-
• a power to exert a dominant influence over the affairs of the controlled undertaking proval lead time and/or less lead time due to Customer’s responsibility discrepancies.
o Core Unit means the used Part sent by the Customer to the Seller in case of exchange o Technical Data (or TechData) means technical publications provided by the Seller.
for an overhauled or repaired Part under the standard exchange service.
o Training Items means training software, training documentation and courseware.
o Customer means the person, entity, or company to whom the Seller sells any Products
o Training means training need analysis, training courses, simulator sessions and on-
and/or Services under the Contract.
the-job training.
o Customer Centre means a subsidiary or an Affiliate of the Seller.
o TSN, TSO, TSR, TBO, OTL, SLL mean respectively Time Since New, Time Since Overhaul,
o Documentary Credit means an irrevocable, confirmed and non-transferable documen- Time Since Repair, Time Between Overhaul, Operating Time Limit and Service Life Limit.
tary credit.
o VAT means Value Added Tax.
o EASA means European Aviation Safety Agency.
o Helicopter means helicopter manufactured by the Seller.
o IT Service Provider(s) mean(s a) third parties(y) contracted by the receiving Party

that provide(s) IT services, project management services or other office management 2 - SUBJECT AND SCOPE
services and which may have administrative rights to sustain the IT systems. These general Standard Conditions of Sale apply to any sale of Products and/or Services
o Item means transmission components, blades and/or equipment. sold by the Seller to its Customer(s), excluding brokerage or other distributor activities.
The purchase of the Products and/or Services by a Customer is considered to be perfor-
o Order Confirmation means the acknowledgement of receipt of the Customer’s order med within the framework of its professional activities.
by the Seller, i.e. either the confirmation sent by the Seller to the Customer to take into
account the Customer’s order or the approval sent by the Customer to the Seller on the These general Standard Conditions of Sale are supplemented by the relevant Specific
Quotation. Annex(es) as quoted hereinafter, when applicable:
o Part means a piece of an Item or a Product. - for Helicopter sales:
o Party/Parties mean either separately or collectively the Customer and/or the Seller. • Sale of new Helicopters and associated services
• Sale of pre-owned Helicopters and associated services
o Product(s) means the goods to be provided by the Seller under the Contract in com-
pliance with the applicable specification and/or definition, including all types of Heli- - and for Products (other than Helicopters) and Services:
copters, optional equipment, Spare Parts, tools, other equipment, documentation, tech-
• Sale of Spare Parts
nology, data, software on a Product (and any other goods mentioned in the Specific
• R&O Services
Annex(es), when applicable).
• Technical publications, technical assistance, technical expert services, tool rental
o Production Organization Approval (POA) means approvals issued by the respective • Training Services and Training Items
competent authority to the Seller in compliance with EASA part 21/G regulation. • Helicopter maintenance, repair, overhaul, inspection, upgrade and retrofit
o Purchase Order (or Order) means the order covering the acquisition of Products and/ • SaaS
or Services.
o Quotation means the priced offer and associated conditions, sent to the Customer by
the Seller.
o R&O means the following activities: repair, overhaul, standard exchange, inspection
3 - PURCHASE ORDER / QUOTATION
and modification of an Item.
o RMA means Return Material Authorization format provided by the Seller for the purpo- 3.1 Sale of Helicopters and associated Services
ses of the warranty article and/or R&O Service.
– Purchase Order
AIRBUS HELICOPTERS Standard Conditions of Sale - February 2021
© AIRBUS HELICOPTERS, All rights reserved. This document is the property of Airbus Helicopters. It shall not be, used, disclosed
46 to third parties, reproduced in whole or in part, transferred or transmitted in any form without Airbus Helicopters prior authorization.
The Helicopter Contract shall be binding when signed by duly authorised representatives verifications pursuant to the Regulatory Rules and to the “Know your Customer” policy of
of both Parties and the delivery schedule shall become effective upon receipt by the Sel- the Seller. During Contract execution, a) failure by the Customer to comply with the Regu-
ler of the initial down-payment and subject to compliance by the Customer to article 4.1. latory Rules and/or b) Customer becomes a Sanctioned Person and/or c) performance
of either Party’s obligations under the Contract would constitute a breach of Regulatory
Rules and/or d) failure by the Customer to timely provide all necessary information and/
3.2 Products and Services sold independently or cooperate with the Seller, shall entitle the Seller to terminate the Contract forthwith
without any prior notice and liability whatsoever.
of a Helicopter sale – Order issuance, acceptance
4.2 Export and Import licences - authorizations
Customer’s Orders shall be confirmed by the Seller in writing. The Contract shall become All Products, including but not limited to item(s)/commodity(ies) (goods/hardware,
binding upon receipt by the Customer of the Seller’s Order Confirmation and the delivery software and technology(ies)) and/or Services may be subject to export laws and re-
schedule shall become effective upon receipt by the Seller of the down-payment when gulations as well as national, foreign and international regulations, and the Parties
relevant (as mentioned under article 6.2) and subject to compliance by the Customer acknowledge that violations to such laws and regulations are prohibited.
to article 4.1.
The Seller will perform all necessary and appropriate procedures for requesting any offi-
In case the Customer requires a Quotation from the Seller, the Contract shall become cial authorizations (such as export licences) needed for the performance of the Seller’s
binding when the Seller receives the Customer’s written approval of such Quotation is- obligations under the Contract.The Customer agrees to provide reasonable assistance or
sued without changes. Said Quotation duly signed by the Customer shall constitute the any documentation or certificate requested by the Seller to obtain the necessary authori-
Order Confirmation when received by the Seller. zations and/or to ensure compliance with the applicable laws and regulations
The Seller shall not be held liable if the authorizations are not granted or are granted
3.3 Purchase Order modifications with delay or if an authorization that has been granted is amended, suspended, revoked
or not renewed. Such event shall be considered as a force majeure event as defined in
3.3.1 Modifications to Purchase Order by the Seller article 13.1.
Pursuant to new manufacturing or engineering requirements, obsolescence or new re- The Customer shall obtain in due time any import licence/authorization required in its
gulations, the Seller shall be entitled to carry out modifications without the consent of country for the Products and/or Services covered in the Contract and shall provide in
the Customer, as long as these modifications do not affect the specification and/or per- due time the Seller upon its request with an end-user certificate duly signed by an em-
formance and/or delivery time of the Product and/or Services. Should the requirements powered representative or, when necessary, its national authorities. The Seller agrees to
affect specification and/or performance of the Product and/or Services, related costs provide, upon Customer’s written request, reasonable assistance and any documentation
and/or delivery time, the Parties shall agree on the contractual consequences. for obtaining the import licences and/or to ensure compliance with the applicable laws
and regulations.
3.3.2 Modifications to Purchase Order modifications by Export licences/authorizations are provided for a specific end-use/end-user and/or with
the Customer specific provisions and/or conditions. The Customer undertakes to abide by the content
of governmental licences/authorizations and to warrant and represent certificates
Any changes or configuration changes requested by the Customer require prior mutual signed in the context of application procedures. Any change in the end-use/end-user
written agreement of the Parties and may lead to an adjustment of the price and/or of the corresponding Products and/or Services requires the prior authorization of the
delivery time. government that has issued the said export licences/authorizations. Therefore, prior to
any transfer of control, possession, registration, title, ownership, etc. of Products and/or
Services to any third party, the Customer shall notify the Seller thereof in order to allow
the Seller to assess the necessary actions to be taken and the procedures to be applied.
The Customer shall then follow the instructions given by the Seller.
4 - COMPLIANCE, EXPORT AND IMPORT The Parties also agree not to re-export any technical information or technology that may
LICENCES - AUTHORIZATIONS, CUSTOMS be exported under the Contract without first obtaining the other Party’s approval and,
when necessary, approval from the relevant Governmental authorities.
The Parties hereby undertake to comply at all times with all applicable laws and regula-
tions in particular and not limited to national and international anti-corruption, anti-mo-
ney laundering and any which impose economic, trade or other restrictive measures, or 4.3 Customs and intracommunity supplies
export, re-export licences or other authorisations in each case issued and enforced by a
Sanctions Authority (together “Regulatory Rules”). In case of intracommunity supplies or exportation directly to a country outside the Eu-
ropean Union, the Customer will have to provide documentation for VAT purposes to the
For the purpose of the Contract, Seller to prove such exportation or intracommunity supplies. The Seller will inform the
Customer of the required documentation in due time before the delivery date.
o "Sanctions Authority" means the United States of America (including, without limitation,
the Department of State, the Department of Commerce and the Office of Foreign Assets Irrespective of the applicable Incoterm, if Products are exported directly to a country out-
Control (OFAC) of the US Department of the Treasury), the United Nations, the European side the European Union, the Seller will provide appropriate export customs documenta-
Union, the United Kingdom or the government of any country with jurisdiction over the tion to the Customer or its designated freight forwarder.The Customer guarantees correct
Seller. closure of the related customs procedure in due time on leaving the European Union or
the country of dispatch. In case of non-compliance, the Customer shall be liable for any
o “Sanctioned Person” means:
additional costs and charges imposed on the Seller by the national tax administration.
a. any natural or legal person in any list of sanctioned persons of any Sanctions
Authority (including the list of Specially Designated Nationals (SDN) and Sectorial or
Sanctions Identifications (SSI) list, as issued and administered by OFAC); or
b. any natural or legal person directly or indirectly owned or Controlled by any one or
several person(s) designated under (a) above. 5 - PRICES
4.1 Representation from the Customer and 5.1 General
Know your Customer policy Prices are stated and payable in Euros.
The Customer undertakes to provide truthful, accurate and complete information to the
Seller such as may be required by the Seller from time to time to comply with its obliga- Helicopter prices and the prices of other Products and Services sold together with
tions pursuant to the Regulatory Rules, including but not limited to information on the Helicopters are according to the baseline Helicopter definition in force at the date of
Customer’s corporate structure and shareholding, or source of financing of the Contract. signature of the Contract and to the specific configuration and scope detailed in the
Contract.
Subject to articles 3.1 and 3.2, the Seller’s obligations will only begin once the Seller
has received from the Customer all required information and performed all necessary
For Products and Services sold independently of Helicopters, all invoices for Products
to third parties, reproduced in whole or in part, transferred or transmitted in any form without Airbus Helicopters prior authorization. 47
and Services will be at the prices stated in the relevant Seller’s price list in force, or in 6.2.1 Sale of Helicopters and associated Services
the relevant Quotation. The Seller’s price lists are subject to regular updates.
The Customer shall make the following payments:
Prices relate to Products and Services delivered in accordance with the Incoterms o An initial down-payment of thirty (30) per cent of the contractual amount no later than
mentioned in each Specific Annex of these SCS. fifteen (15) calendar days after the signature of the Contract,
o An intermediate down-payment of
5.2 Duties and taxes, VAT • Twenty (20) per cent of the contractual amount, six (6) months prior to delivery
for H125, H130, H135 and H145 Helicopters, or
Prices are exclusive of taxes, duties and/or charges resulting from administrative and • Thirty (30) per cent of the contractual amount, nine (9) months prior to delivery
legislative regulations in force in any country other than the Seller’s country and of any for H160, H175, H215 and H225 Helicopters,
customs and duty charges, which shall be borne by the Customer. o The balance of the total contractual amount at the time of the acceptance of the
Products and Services and prior to delivery.
Prices are exclusive of VAT or sale taxes or turnover taxes or other similar taxes. If
applicable, such taxes will be charged in addition. In case of sale of pre-owned helicopter(s), the Customer shall make the following
payments:
5.3 Additional costs/ Chargeable amounts o An initial down-payment of thirty (30) per cent of the contractual amount no later than
fifteen (15) calendar days after the signature of the Contract,
Prices, unless otherwise stipulated in the Contract, do not include any preparation, o The balance of the total contractual amount at the time of the acceptance of the
packing and crating charges nor any modifications carried out at Customer’s request Products and prior to delivery.
before and after delivery, expenses incurred for the inspection of Products by third
parties, expenses relating to freight forwarding, carriage by sea, air or land, ferry-flight, 6.2.2 Products and Services sold independently of a
storage and insurance costs incurred after Customer’s acceptance.
Helicopter sale
For all Orders below a minimum amount of two hundred (200) Euros, the Seller For any Order (except as specified hereinafter), the Customer shall make the following
reserves the right to invoice a minimum amount of two hundred (200) Euros. payments:
o Upon Contract signature, a thirty (30) per cent down-payment of the total amount
of the Contract shall be paid by the Customer no later than fifteen (15) calendar days
following the date of invoice;
6 - PAYMENTS o Upon delivery of the Products or Items / performance of the Services, the balance of
the invoiced amount of the delivered Products or Items / performed Services shall be
paid by the Customer no later than thirty (30) calendar days following the date of invoice.
6.1 General Nevertheless, for Spare Part Orders not exceeding two hundred thousand (200,000)
Euros and for R&O Service Orders not exceeding fifty thousand (50,000) Euros, full pay-
The payment obligation will be considered fulfilled at the time the due amount is ment shall be made upon delivery no later than thirty (30) calendar days following the
irrevocably credited in full to the Seller’s bank account. The Customer shall make the date of invoice.
payment by bank transfer (swift), which, on the Seller’s request, may be secured by a
Payment terms for Services such as, but not limited to, SaaS or Helicopter maintenance,
stand-by letter of credit or a Documentary Credit.
repair, overhaul, upgrade, retrofit or inspection, are specific and defined in the relevant
Specific Annex.
Subject to article 14.1.2 any down-payments (including intermediate) made before
acceptance are non-refundable, as they are necessary to cover the production, procure- Without prejudice to article 6.3, should the Customer be in a situation of past debit
ment, financial, administrative and other costs. towards the Seller, the Seller is entitled, without prior notice, to:
o alter the terms of payment and request cash in advance payment for any Order and/or
In the event of payment by Documentary Credit, the Customer shall at the time of the
initial down-payment and/or Purchase Order, open at its own expense, a Documentary o postpone any Product delivery or Service performance ordered by the Customer to
Credit in favour of the Seller for the Contract price, reduced by the initial down-payment, the Seller in any agreement without any liability whatsoever to the Seller; the Seller
if any. The Documentary Credit shall permit partial deliveries and shall be valid for the may charge the Customer for any additional costs and/or expenses incurred as a result
total specified period of delivery or performance plus three (3) months covering the of such postponement, such as, but not limited to, costs and/or expenses for storage,
time required for preparing the necessary documents and for performing the payment. maintenance or loss of training slot.
Should the Documentary Credit expire before full delivery is completed, the Customer
Unless otherwise agreed, no discount shall be granted by the Seller to the Customer in
shall in due time extend, at its expense, the Documentary Credit without any need for
case of early payment.
action in this respect on the part of the Seller. The Documentary Credit shall be payable
at sight in favour of the Seller as deliveries are made upon presentation of the following
documents by the Seller to the bank:
6.3 Late payment remedies
o In case of Helicopter sale:
Unless otherwise agreed, no discount shall be granted by the Seller to the Customer in
• Commercial invoice in triplicate, case of early payment.
• Statement of Conformity or Certificate of Conformity for Helicopters and optional 6.3 Late payment remedies
equipment installed therein,
• Authorized release certificate (EASA Form 1) for packed optional equipment and Payment shall under no circumstances be postponed or apportioned for any reason
Spare Parts and whatsoever. Consequently, in case of late payment, the Customer shall pay to the Seller
• Certificate of Conformity for miscellaneous parts and tools which are not subject interest on the unpaid amount at the rate calculated on the basis of ten (10) percentage
to installation on Helicopter. points per annum computed on the basis of 365 days/year and the actual number of
days elapsed since the due date until the actual date of payment without any need for a
o In case of Products and Services sold independently of a Helicopter sale: formal demand or any prior notice.
• Commercial invoice in duplicate, and
• Any document specified by the Seller and mentioned under the Contract. Without prejudice to the above, should the Customer fail to pay or in the event of a delay
in payment, the Seller will be entitled to extend the schedule for an equivalent time
As well, the stand-by letter of credit shall be opened at Customer’s expense and payable period and/or suspend performance of the Contract and/or in all cases, definitively retain
upon presentation by the Seller on first demand to the bank of the here-above described the amount of any payments already made by the Customer. The retention of any such
documents. payment shall not preclude the Seller from seeking compensation from the Customer
for further damages and/or costs. Notwithstanding anything to the contrary elsewhere in
these SCS, in the event of a delay or failure by the Customer to pay for more than two (2)
6.2 Payment terms months, the Seller shall be entitled to terminate the Contract for default of the Customer
under the conditions defined in article 14.1.1 of the helicopter or shall transfer this obligation by signing a contract with a CAMO in
order to ensure the proper accomplishment of the airworthiness management activities
In addition, when French law is applicable as per article 15, the Customer shall also be
in accordance with the regulations in force (Part M/ Subpart G). Upon signature of the
liable to the Seller for a fixed amount of forty (40) Euros for cost recovery fees pursuant
Contract with the Seller, the Customer shall indicate who will assume the responsibility
to French code of commerce article L. 441-6. If the actual costs incurred by the Seller
of the CAMO.
in recovering unpaid sums exceed forty (40) Euros, the Seller shall be entitled to ask for
additional compensation upon producing evidence of such actual costs.
7.2 Modifications after delivery
The Seller will notify the Customer of any modifications that the competent national
airworthiness agency has decided to impose on Helicopters or Spare Parts of the same
7 - QUALITY ASSURANCE AND type. In the event of such modifications, the Seller shall make available to the Customer,
within a reasonable time, at the latter’s request and expense, the equipment kits required
AIRWORTHINESS to incorporate such modifications to the Helicopter and Spare Parts previously delivered.
For this purpose, the Customer shall receive at no additional cost the technical informa-
tion bulletins relating to the type of Helicopter mentioned in the Contract for as long as
7.1 General at least one (1) Helicopter of the type remains in service with the Customer.
Airbus Helicopters and Airbus Helicopters Deutschland GmbH hold
o a POA issued by EASA according to Part 21/G regulation,
o a maintenance organisation approval in compliance with the EASA Part 145

regulation, as issued by its respective national civil aviation authorities, and 8 - ACCEPTANCE AND TRANSFER OF
o a training organisation approval in compliance with the EASA Part 147 for
maintenance staff and helicopter Part FCL (Flight Crew Licencing) for aircrews as issued
OWNERSHIP AND RISK
by its respective national civil aviation authorities.
The privileges of an approved production organization include the issuance of 8.1 Helicopter acceptance activities
airworthiness documents.
8.1.1 Helicopter acceptance activities by the Seller
The Seller holds a CAMO approval certificate issued by its national civil aviation authority
in compliance with EASA Part M/ Subpart G. Prior to Customer’s acceptance activities for new Helicopters, the Seller shall perform
production ground and flight tests on Helicopters. Flight tests will not exceed per
The official recognition that Products and repaired / overhauled / standard exchange Helicopter:
Items have satisfied the quality assurance procedures is certified by the issuance of the
following documents: o Twenty (20) flight hours for H125, H130, H135 and H145 or,
For Helicopter(s) in baseline definition and installed optional equipment: o Thirty (30) flight hours for H160 and H175 or,
o A Statement of Conformity or Certificate of Conformity issued by the Seller’s quality o Fifty (50) flight hours for H215 and H225.
organization to certify compliance with the contractual specification, o Equipment and components may be delivered with up to fifty (50) hours and/or the
o An Aircraft Statement of Conformity (EASA Form 52) for Helicopters sold to customers remaining time of equipment and components may be reasonably affected by the in-
of EASA member states signed by the Seller’s authorized certifying staff within the above dustrial cycle.
mentioned POA. The EASA Form 52 allows the issuance by the national civil aviation au- Additional hours may be flown in the event that development and installation of specific
thority of the certificate of airworthiness for the European countries members of EASA, or equipment is requested by the Customer. The cost of such additional hours shall be
o A certificate of airworthiness for export, for Helicopters sold outside the European borne by the Customer.
Union, issued by EASA upon submission by the Seller of the above mentioned original Helicopter non conformities with regard to certified definition, which have an impact
Helicopter Statement of Conformity (EASA Form 52), on Helicopter operation and maintenance by the Customer, shall be submitted to the
o For the concerned components/equipment, a hard copy of the logcard or a digital one Customer for approval through recordable concessions.
at the Customer’s choice, Upon satisfactory completion of the Seller's acceptance activities, a Certificate of Confor-
o Upon request, a certificate of non-registration issued by the national civil aviation au- mity will be issued by the Seller. As from the date of issuance of this document, the
thority. Helicopters shall be deemed ready for Customer's acceptance, referred to as the “Ready
for Acceptance” date.
For optional equipment delivered packed, Spare Parts and repaired / overhauled / stan-
dard exchange Items: 8.1.2 Helicopter acceptance activities by the Customer
o Upon request, a Certificate of Conformity or other equivalent document issued by the Not later than (1) month prior to the date on which a Helicopter is to be Ready for Ac-
Seller’s authorized certifying staff, for standard components, ceptance by the Customer, the Seller will provide the Customer with a procedure descri-
o An authorized release certificate (EASA Form 1) for other certified components or bing the acceptance process (organization, schedule, documents, etc) and document(s)
non-standard Spare Parts issued on behalf of the national civil aviation authority by the defining the flight tests that could be performed by the Customer (hereinafter referred
Seller or the Seller’s selected workshop, to as “Acceptance Test Document(s)”). The purpose of these tests is not to re-perform
certification tests. These documents shall be valid for all Helicopters of the same type.
o A logcard if applicable
Within one (1) week after receipt of the Ready for Acceptance notice, the Customer shall
• For new parts/Items: a hard copy or a digital one at the Customer’s choice, send to the Seller the information required from the Customer's representatives in order
to be admitted to the Seller's premises. The Customer’s inspection team shall not exceed
• For other parts/Items: if the Customer is using the paper format, in the same format
three (3) persons.
as provided by the Customer, the previous customer or previous user as applicable;
if the Customer is using the digital format, a digital one, The acceptance activities by the Customer shall not exceed, per Helicopter:
o A dual or tri release if required through a bi/tri lateral agreement between authorities o One (1) day for H125, H130, H135 and H145, or
(e.g. Federal Aviation Regulation (FAR) 145 / Transport Canada Civil Aviation (TCCA) 145).
o Two (2) days for H160, or
For miscellaneous parts and tools which are not subject to installation on the Helicopter
(if applicable): o Three (3) days for H175, H215 and H225.
o A Certificate of Conformity issued by the Seller. The Customer shall bear its own expenses and costs related to the Customer acceptance
activities including but not limited to travel and accommodation of its representatives
The Customer that has its civil helicopter registered in a country under EASA regulation during this process.
is responsible for any task related to the management of the continuing airworthiness

During the Customer’s acceptance activities, it may perform acceptance flights, the o The Seller may terminate the Contract as per article 14.1.1 and shall not be liable for
combined time of which shall not exceed per Helicopter one (1) flight hour for H125, any loss or damages incurred by the Customer as a consequence of such termination.
H130, H135 and H145 Helicopters and two (2) flight hours for H160, H175, H215 and
In the event that the Products are delivered in consigned containers, the Customer shall
H225 Helicopters.
return said containers at its expense within fifteen (15) calendar days after they are
made available to the Customer by the freight forwarder. After the expiry of this period,
Acceptance flights will follow the format and procedures described in the Acceptance
the Seller shall be entitled to invoice the container at its current price.
Test Document(s) provided by the Seller and shall be carried out under the responsibi-
lity of a Seller's pilot acting as pilot in command.
8.4 Transfer of ownership and risk
Unless a major deviation from the specification is found during the Customer’s
acceptance, the Customer shall accept the Helicopters as being in conformity with the 8.4.1 Helicopters
contractual specifications. The acceptance shall be acknowledged by the Customer's
signature of an acceptance certificate, designated as “Acceptance Protocol” and/or “Ac- Transfer of ownership of the Product shall be subject to the prior fulfilment by the Cus-
ceptance and Transfer of Ownership Protocol”. As indicated in the Ready for Acceptance tomer of its obligations, in particular full payment of the balance of the Contract and inte-
notice, if the acceptance certificate is not signed within the above acceptance time rest, if any. Upon signature of the “Acceptance Protocol” or the “Acceptance and Transfer
period, and without such absence of signature being duly justified in writing explaining of Ownership Protocol” by the Parties and upon full payment of the Contract price, the
the precise reason of the rejection and the contractual grounds thereof, or if the Cus- ownership of the Products is transferred from the Seller to the Customer. The Seller shall
tomer does not attend the acceptance procedure, the acceptance shall be deemed to also immediately issue the bill of sale.
have been granted by the Customer after the above mentioned time period.
All risks relating to the loss of or damage to the Products shall pass to the Customer upon
transfer of ownership following delivery, as per the Incoterms specified in the “Specific
8.2 Acceptance of Products (other than the Annex applying to the Sale of New Helicopters and associated Services”.
Until the transfer of risks to the Customer, the Seller shall maintain for the activities to
Helicopters) and Services be performed by the Seller an insurance coverage, scope, limits of cover and duration of
A Certificate of Conformity or equivalent document is issued by the Seller for Products which are as wide as what is usually practiced in the aviation industry.
other than the Helicopters. With regards to Products other than Helicopters, the Customer From the transfer of ownership to the Customer,
shall check and notify any defect and/or non-conformity with the Order and/or missing
associated documentation in a documented registered letter: o the Customer shall effect and maintain, at its own cost, an appropriate insurance
coverage, including but not limited to a hull all risk and hull war risk insurance coverage;
o within twenty one (21) calendar days as from the date the Seller has notified that the
Product is ready to be collected, or o with respect to the Customer’s hull all risk and hull war risk insurance coverage, the
Customer shall cause the insurers of the Customer’s hull insurance policies to waive all
o in case of Products delivered CIP or DAP Incoterms® 2020, the time frames for accep- rights of subrogation against the Seller, its assignees and its directors, officers, agents
tance are the following: and employees.
• forty eight (48) hours for AOG Orders, From the transfer of risks, the Customer shall bear all risks related to the Helicopter and
• fifteen (15) calendar days after delivery for Training Items and/or Technical Data waive the right of any recourse of any nature whatsoever against the Seller, its assignees
and its directors, officers, agents and employees to this respect.
and claims against the carrier shall be made within three (3) working days as from the
date of receipt of the Product. Any return of Products with defect and/or non-conformity In case of collection of the Product by the Customer as per article 8.3, the Seller shall
shall be subject to the Seller’s prior written approval and shall be packed with the original remain liable for any damage to the Products due to the Seller’s negligence, gross negli-
or appropriate packing and freighted in accordance with the Seller’s instructions. After gence or willful misconduct until the collection of the Product provided that the collec-
expiry of said periods, the Customer’s acceptance of the Products shall be deemed given tion is made in the timeframe defined in the three first paragraphs of article 8.3.
unless the Customer’s refusal is duly substantiated in writing and explaining the precise At Customer’s request and costs, and according to the terms of the Contract, the Sel-
reason of the refusal and the contractual grounds thereof. ler will dismantle and package the Helicopter for transportation after the transfer of
For the Services, except SaaS, a certificate of completion of Services or assignment sheet ownership.
shall be issued once the Service has been performed. The Customer shall sign the form
certifying that the Service has been provided in accordance with the Contract. Unless the 8.4.2 Products other than Helicopters
Customer’s refusal is duly substantiated in writing and explains the precise reason of the The transfer of ownership of any Products other than Helicopters shall take place:
refusal and the contractual grounds thereof, the Service shall be deemed accepted five
(5) working days after issuance of the certificate of completion of the Services or of the o at the Seller’s facility, at the time of their collection by the forwarding agent appointed
assignment sheet. SaaS, including any and all of their supporting elements and content, by the Customer, or
are provided on an “as is” and “as available” basis.
o in case of Products delivered CIP or DAP Incoterms® 2020, at the mentioned delivery
place,
8.3 Collection of Products and shall be subject to the prior performance by the Customer of its obligations in parti-
cular the full payment of the delivered Products and interest, if any.
After the transfer of ownership, the Customer shall collect the Helicopter within two (2)
weeks in case of ferry flight or within one (1) month, if it is to be dismantled or condi-
tioned for sea, air or road transport. As a result, should the Customer fail to pay according to the contractual payment terms,
the Seller reserves the right to terminate the Contract through notification sent by
If pilot’s training has been contractually agreed to take place following the acceptance of registered letter and, if the Products are already delivered, to demand that said Products
the Customer’s Helicopter, said duration shall be extended by the time required to train be returned. If the laws of the country where the Products are delivered do not allow the
its pilot(s) on its Helicopter. Seller to regain ownership, the Seller shall be entitled to benefit from any other rights
that such laws may confer. The Customer shall implement all measures necessary to
The Customer shall collect any optional (i.e. not installed on Helicopter) packed equip-
protect the Seller’s aforementioned rights. In all cases, this will not prevent the Seller
ment, Spare Parts, R&O Items and/or tools:
from claiming any damages.
o within four (4) weeks for Products sold together with Helicopters
Risk of loss or damage to the Products is transferred to the Customer at the time of
o within fifteen (15) calendar days otherwise following the notification by the Seller to
delivery of the Products by the Seller as determined by the agreed Incoterms® 2020.
the Customer of its availability.
If the Customer fails to pick up its Products within the above mentioned periods of time:
o The Customer shall reimburse the Seller any expenses incurred by the Seller such
8.5 Adherence to the delivery date
as maintenance, storage, insurance, taxes and associated damages and interest if any, Adherence to the delivery date is conditioned upon the Customer fulfilling all of its
levies, etc. The foregoing does not constitute any obligation for the Seller to maintain, contractual obligations.
store or insure the Products beyond the date the Products should have been collected.

9 - WARRANTY tions in excess of those published in the applicable manuals, documentation and
instructions delivered by the Seller, as well as any alteration and/or modification not
validated by the Seller, having an impact on the software, or
9.1 General • normal wear and tear of item(s) such as, but not limited to, seals, tires, inner tubes,
bulbs, packings and similar consumables parts.
The Seller warrants that the Products and Services provided, except the turbine engine(s),
specific equipment with a STC mentioned in the Contract (if any) and MEGHAS avionics The warranty is granted to the Customer personally.
equipment, are free from defects in material and workmanship under normal use and
As a consequence, should the Customer sell a Helicopter during the warranty period,
service and that software identified in the applicable Helicopter specification substan-
it undertakes to notify the Seller of the new owner’s name at the time of the transfer of
tially provides the functions set forth in the said specification or in the applicable SB.
title. Notwithstanding, any request for warranty transfer to any third party within the six
The turbine engine(s) as well as the MEGHAS avionics equipment installed in the He- (6) months following the Helicopter’s delivery is subject to the prior written consent of
licopter and STCs equipment identified in the Contract are covered by the warranty the Seller. Should the Customer want the warranty to be managed by a third party, it
granted by the manufacturers of these items (Safran Helicopter Engines, Pratt & Whitney shall then provide the Seller with a power of attorney authorizing the said third party to
and Thales and the STC holder), the benefits of which the Seller hereby assigns on to the act on its behalf.
Customer who hereby acknowledges and accepts such assignment.
The warranty constitutes the Seller’s, sole liability in case of breach of the warranty obli-
As soon as possible but no later than fifteen (15) calendar days after the discovery of a gation, and is exclusive and in lieu of any other warranty or remedy available under the
defect, the Customer shall furnish to the Seller, by using a warranty claim form provided Contract or at law (to the extent permitted at law).
by the Seller, the full details of its claim and the basis thereof. As soon as it receives the
said form, the Seller will forward to the Customer a warranty claim acknowledgment and
a RMA form. Within fifteen (15) calendar days following the receipt of such documents 9-2 Warranty period
the Customer shall return the allegedly defective Parts to the Seller. If the Customer fails
The Seller’s obligation under the warranty is limited to the repair - or replacement at
to return the allegedly defective Parts in due time, the Seller reserves the right to invoice
the Seller’s discretion - of the allegedly defective Products or Services that have been
the replacement Parts which have been ordered or produced for the Customer at the
returned to its facility and, at the time of any repair or replacement have been recognized
price stated in the relevant Seller’s price list in force, or in the relevant Quotation.
by the Seller after expert investigation as defective. To be eligible under this warranty, the
The Seller will compensate reasonable transportation costs outbound from the Customer alleged failure must have occurred within the time-limits mentioned here-after:
premises to the Seller’s premises for the repairable Parts for which the benefit of the
o For new civil Helicopter(s) in baseline definition and installed optional equipment:
warranty has been granted by the Seller. The Customer shall send the invoice to the
Seller by the end of each quarter and in any case not later than three (3) months after • Within two thousand (2,000) flying hours or thirty six (36) months after their ac-
the acceptance by the Seller of the warranty claim. Corresponding credit notification will ceptance at the Seller’s factory, whichever event occurs first.
be issued on a quarterly basis by the Seller and shall be applicable to Spare Parts and/or
o For Spare Part(s) and SB kit(s):
R&O invoice(s). Insurance, customs expenses and other charges as well as the expenses
incurred by the Customer for the removal, re-installation, calibration and troubleshooting • Within one thousand (1,000) flying hours or twelve (12) months from the time they
operations with respect to such Parts shall be borne by the Customer. are fitted to the Helicopters or twenty four (24) months after their delivery from the
Seller’s factory, whichever event occurs first.
However, during the first year of the warranty of a new civil Helicopter, for each valid
warranty claim, the Seller will compensate in kind the Customer for reasonable labour o For tool(s):
charges related to warranty issues on the basis of removal and re-installation of the
concerned Part(s) (troubleshooting excluded). These labour charges flat rates in force • Within twenty four (24) months after their delivery from the Seller’s factory.
are defined by the Seller per category and are available to the Customer on request. o For Training Item(s):
Such compensation shall be cumulated on a monthly basis under the form of a credit
which shall be valid for one (1) year and shall be used by the Customers for paying • Within the twelve (12) months after their delivery from the Seller’s factory.
ordered Spare Parts. If applicable, the Customer hereby authorizes the Seller to grant the
o For repaired, overhauled and standard exchange Items, and used Part(s):
credit to the company who manages and performs the warranty claim on its behalf for
the final benefit of the said Customer. • Within five hundred (500) flying hours or six (6) months from the time they are
fitted to the Helicopters or twelve (12) months after their delivery from the Seller’s
Said credit(s) shall not apply in case of Customer’s default, such as, but not limited to,
site, whichever event occurs first.
late payment and payment failure.
• For repaired Item, the warranty is limited to the repair done and/or the Parts re-
For Parts for which the benefit of the warranty has been granted by the Seller, the return
placed.
transportation costs to the Customer premises shall be borne by the Seller.
o For tools repaired, overhauled or returned for calibration:
The warranty exclusions are as follows:
• Within twelve (12) months after their delivery from the Seller’s site.
• Parts and any associated costs incurred for scheduled maintenance, or
o For workmanship:
• if the Customer has failed to notify the Seller of its warranty claim within fifteen (15)
calendar days from the failure occurrence date, or • Within five hundred (500) flying hours or six (6) months from the signature date
of the acceptance certificate for such workmanship by both Parties, whichever event
• if the supply and/or any part thereof is stored, freighted, operated, maintained,
occurs first.
installed, repaired or overhauled otherwise than in accordance with the manuals,
documentation and instructions delivered by the Seller, or o Warranty periods in case of sale of pre-owned Helicopter(s) are defined in the relevant
Specific Annex.
• in the event that maintenance activities have not been properly entered in the
appropriate logbook (or in case of failure to produce the logbook to the Seller if so Software identified in the applicable Helicopter specification shall only be considered
requested), or as non-conforming, if there are substantial deviations of the functions supported by sof-
tware from the Helicopter specifications. The Seller will remedy such non-conforming
• if the defective Product or any part thereof has been repaired or altered otherwise
software for the considered Helicopter by, at its sole discretion, either providing a correc-
than as instructed by the Seller or its subcontractors/suppliers, or
tion release of the software or by finding a reasonable workaround. The Customer shall
• if the Product or any part thereof has suffered an accident, or supply the Seller with all necessary information and documentation in its possession, to
enable the Seller to investigate and rectify such non-conforming software.The Seller war-
• in the event of a defect that is the result of normal wear and tear, or rants the software identified in the applicable Helicopter specification provided that any
• if the Product has not been delivered by the Seller, or alleged non-conformity is notified by the Customer to the Seller within one hundred and
eighty (180) calendar days from the date of delivery of the Helicopter to the Customer.
• if such Product or any part thereof is not properly stored and protected in accor-
dance with instructions delivered by the Seller, or The warranty conditions for software embedded in the delivered Spare Parts or in the
delivered repaired/overhauled/ standard exchange Item shall be the ones applicable
• if the defect is partly or wholly caused by a defective item not provided by the to the software delivered with the Helicopter, as mentioned in the previous paragraph.
Seller, or
Any SaaS, including any and all of their supporting elements and content, are provided
• if the software or the host media is exposed to any computer virus or to any condi-
"as is" and "as available". manuals, either wholly or partially, without the Seller’s written express approval is
strictly forbidden (except for the copying by the Customer of technical documentation
The warranty period on the repaired or replaced part(s) shall be the warranty period that
provided by the Seller exclusively for the purposes of operation and maintenance of the
was remaining on the respective defective Part. The Part(s) removed for which the Seller
Helicopters by the Customer).
supplies a replacement part(s) shall become the property of the Seller.
The Seller grants the Customer a non-exclusive, non-transferable licence to use
9-3 German legal warranty o a SaaS for the purposes of operating and/or maintaining helicopters and/or
For Contracts governed by German law, the German legal warranty (Sachmängelhaf- o the executable form of the software on the related Product, for the purposes of
tung) supersedes the standard warranty conditions described here above for the first operating the Helicopters.
twelve (12) months. During this period, and provided that the German legal warranty is This licence does not entitle the Customer to receive free of charge updates of such
applicable, the Seller may elect to repair or replace the defective Products. software. The Customer shall not decompile, disassemble, modify, reverse assemble,
reverse engineer or reduce to human readable form, the software and/or any SaaS
except to the extent the foregoing restriction is, by operation of applicable law, prohibited
or of no effect.
10 - CONFIDENTIALITY
During the performance of the Contract, the proprietary information of the Parties shall
be protected as follows: the term “Proprietary Information” shall mean any information
or data in whatever form (either in writing or orally, subject to the conditions set forth 12 - LIABILITY
hereinafter, and including but not limited to any written or printed documents, samples, Notwithstanding any provision to the contrary in the Contract or elsewhere, the total and
models or any means of disclosing such Proprietary Information that the disclosing Party cumulated liability of the Seller due to any and all causes whatsoever, whether based
may elect to use during the life of the Contract), disclosed by either Party to the other on breach of contract or in tort or otherwise, shall in no event exceed in aggregate an
and which is designated as proprietary to the disclosing Party by an appropriate stamp, amount equivalent to ten per cent (10%) of the total net Contract price (excluding taxes)
legend or any other notice in writing, or when disclosed orally, has been identified as or in case a specific Order is passed and the triggering event of liability relates to that
proprietary at the time of disclosure and has been promptly (within thirty (30) calendar Order, ten per cent (10%) of the total net Order price (excluding taxes).
days at the latest) confirmed and designated in writing as Proprietary Information of the
disclosing Party. The above limitation shall not apply in the event of gross negligence, willful misconduct,
death or bodily injury.
The receiving Party hereby covenants that, from the effective date of the Contract, the
Proprietary Information received from the disclosing Party shall: Each Party shall be responsible for death or bodily injury arising to its own personnel,
whatever the cause. The Parties therefore waive the right to any claim against the other
a) be protected and kept in strict confidence by the receiving Party, which must use in this respect, except if such death or bodily injury is caused by the gross negligence or
the same degree of precaution and safeguards as it uses to protect its own Proprietary willful misconduct of the other Party.
Information of like importance, but in no case any less than reasonable care; and
In no event shall the Parties be liable for any indirect, consequential, incidental, special
b) be only disclosed to and used by those persons within the receiving Party's or punitive damages of any kind, including, but not limited to, damages for any loss of
organization (including temporary workers) and its Affiliates, external counsels, lawyers, use or profit, loss of assets, loss of asset value, loss resulting from business disruption,
accountants, auditors, banks, insurers and IT Service Providers, who have a need to loss of goodwill or loss of contractual opportunity by the other Party.
know and solely for the purpose specified in the Contract (and provided such entities
are bound by confidentiality obligations either at least as constraining or resulting from To the extent permitted at law, the Seller’s obligations and liabilities and the Customer’s
a professional duty by operation of law); and rights and remedies as set forth in the Contract are exclusive and are in replacement of
any and all other remedies under law or otherwise.
c) not be used, in whole or in part, for any purpose other than the purpose of the
Contract without the prior written consent of the disclosing Party; and
d) neither be disclosed nor caused to be disclosed, whether directly or indirectly to

any third party or persons other than those mentioned in subparagraph b) above; and 13 - FORCE MAJEURE AND EXCUSABLE
e) neither be copied nor otherwise reproduced nor duplicated, in whole or in part, DELAY
where such copying, reproduction or duplication has not been specifically authorized
in writing by the disclosing Party.
13.1 Force majeure
Any Proprietary Information and copies thereof disclosed by either Party to the other
The Seller shall not be held responsible for failure to perform or delay in performing any
shall, subject to any third party rights, remain the property of the disclosing Party and
of the contractual obligations of the Contract if such failure or delay is due to, but not
shall be immediately returned by the receiving Party upon request.
limited to:
Notwithstanding the confidentiality obligations stated in the Contract, the receiving Party
o acts of God, war, insurrection, epidemics, sabotage, labour disputes, strikes, lock-outs,
may disclose the Proprietary Information to any governmental agency or judge legally
shortages of labour, interruption or delays in transportation, fire, explosion, equipment
authorized to have mandatory access to such information, provided however that in
or machinery breakdown, failure or delays of the Seller’s sources of supply, shortage in
these circumstances, the receiving Party shall prior to disclosure notify the disclosing
material or energy, or
Party to give the disclosing Party the opportunity to take appropriate action(s), as far as
available, against such disclosure. o acts, orders or priorities resulting from any government action, national or international
authorities, or
Airbus Helicopters (SAS), as a French company, is under the obligation to comply with
French Law n°68-678 (as modified by Law n°80-538) regarding the communication of o acts caused by any supplier or subcontractor of the Seller (or lower level subcontractor
documents and information of economic, commercial, industrial, financial or technical or supplier), or
nature to natural or legal entities abroad.
o a bankruptcy or insolvency event concerning any supplier or subcontractor (or lower
level subcontractor or supplier), or
o any other case beyond the reasonable control of the Seller.

11 - INTELLECTUAL PROPERTY and including any of the above events which already pre-existed at the time of the
The Seller retains all rights in respect of developments, inventions, know-how, production signature of the Contract.
procedures and any intellectual property rights relating to the Products and/or Services.
For the avoidance of doubt, the delay or absence of payment by the Customer can not
Nothing in the SCS shall be construed as a legal transfer of or licence to (other than be considered by it as a case of force majeure.
specified hereafter), any patent, utility or design model, copyright, trademark, know-how
In case of force majeure, the contractual delivery date shall be extended by such period
or other intellectual property right.
of time reasonably required to remove and/or overcome the event of force majeure and
Copying and/or reproducing and/or communication and/or transmission to a third party its effects.
of Seller’s Products or Services or technical information or Technical Data or training

13.2 Excusable delay a neutral, independent mediator to be jointly appointed by the Parties). If two (2) months
after the occurrence of such dispute, controversy or claim, the Parties have failed to
Any postponement of the contractual dates due to the following causes shall not reach an agreement (unless they agree to extend the amicable phase), then the dispute,
constitute a delay for the Seller: controversy or claim shall be settled as follows, depending on the contractual aggregate
amount:
a) BFE/CFE not delivered according to the schedule stated in the Contract or found
defective and which consequently requires to be replaced by the Customer or, o A dispute will be finally settled under the rules of arbitration of the International
Chamber of Commerce (ICC) by three (3) arbitrators appointed in accordance with
b) Changes or additions to the Contract requested by the Customer or,
the said rules.
c) Any failure or omission by the Customer to perform its obligations set forth in the
o In the specific case of a dispute of which the aggregate amount does not exceed ten
Contract.
million (10 000 000) Euros, the Parties shall opt for a fast track arbitration process in
Any additional costs incurred by the Seller as a result of the occurrence of one of the accordance with the ICC rules.
above events shall be invoiced by the Seller and paid by the Customer over and above
The place of arbitration shall be Geneva (Switzerland) and the language of the arbitration
the Contract Price.
shall be English.
However, in all cases, should the Seller elect to choose a local court jurisdiction due
to arbitration not being adapted to the specific nature of the dispute, in particular the
14 - TERMINATION need for immediate injunctive relief or to recover sums due, then such local court will be
competent to settle the dispute.
14.1 Termination for default The Parties hereby consent and agree to be subject to the jurisdiction of the aforesaid
courts and/or arbitration and, to the greatest extent permitted by the applicable law, the
A Party may terminate all or part of the Contract for default of the other Party in the
Parties hereby waive any right to seek to avoid the jurisdiction of the above courts on the
event that the other Party persistently fails to perform its obligations and despite the
basis of the doctrine of forum non conveniens.
non-defaulting Party having notified by acknowledgment of receipt the defaulting Party
to take adequate corrective measures and provided no such measures have been proven Unless otherwise agreed by both Parties, the fact that any dispute has been referred to
to have been taken within a period of six (6) months, following the above notice. The arbitration pursuant to this article shall not relieve either Party from any of its obligations
termination shall occur without any specific formality other than the above notice. as set out in the Contract.
In the case of termination for default, the following shall apply:
14.1.1 In case of default of the Customer: 16 - DATA EXCHANGE

a) the Customer shall indemnify the Seller for all costs and damages (including but not
limited to raw materials, labour, overhead, storage fees, work in progress) incurred by the
Seller or which the Seller could not avoid incurring (including termination indemnities, if
16.1 General
any, under the contracts between the Seller and its subcontractors or suppliers or under In order to improve the Products, their reliability and availability and the Customer
the second level contracts or subcontracts), services, the Seller has set up a data exchange process based on maintenance and
operational data coming from the Customer’s helicopters in service.The data (hereinafter
b) the Customer shall pay to the Seller a termination indemnity equal to ten per cent the “Data”) will notably consist of:
(10%) of the contractual price to cover Seller’s general administrative and financial
costs, o Helicopter data generated by on-board recording systems,
c) the Customer shall indemnify the Seller in case other remedies are available by the o information system data, such as maintenance, operation, logistics and airworthiness
Customer under the Contract, than those mentioned under paragraphs a) to b) above, data and
and
o data loaded to, transmitted by and/or stored as well as data generated by the SaaS
d) the Seller shall be entitled to retain any payments already made by the Customer. as a result of the use of the SaaS.
Thus, the Customer (including its designated entity for operations and/or maintenance),
14.1.2 In case of default of the Seller: hereby authorizes the Seller on a free and non-exclusive basis:
a) the Seller shall be entitled to deliver the remaining non-faulty Products and render
o to collect such Data,
the remaining non-faulty Services, and shall be paid the corresponding price thereof,
o to use the Data to create processed data (data which is reconciliated, enriched,
b) the Seller shall return to the Customer all the BFE/CFE remaining in its premises, once
qualified and analysed by the Seller)(hereinafter the “Processed data”),
the Products are delivered and/or the Services are rendered, and
o to anonymize such Processed data (Processed data which is anonymized, not
c) the Seller shall refund the Customer, the amount of the down-payment which refers to
enabling to identify the Customer) (hereinafter the “Anonymous data”),
the unfulfilled part of the Contract.
o to disclose Data, Anonymous data and Processed data internally only to those of its
14.2 Termination for force majeure employees (for the avoidance of doubt, this shall include temporary agency workers
and freelancers) and/or Customer Centres having a need to have access to such data
In case of the occurrence of a force majeure event as provided in article 13.1 results for the purpose (*) stated below,
in the contractual delivery or performance dates being extended by more than six (6)
o to disclose Data and Processed Data to partners, suppliers and/or subcontractors
consecutive months, the Parties shall meet in order to determine under which conditions
of the Seller (i) having a need to have access to such data for the purpose (*) stated
they wish to pursue the Contract or if they do not reach an agreement within a one
below and (ii) being bound by confidentiality obligations,
(1) month period, either Party shall be entitled to terminate the Contract, without being
entitled to claim for any damages or compensation in any form whatsoever. o to disclose Anonymous data to partners, suppliers and/or subcontractors of the Seller
for the purpose (*) stated below,
o to use and disclose to customers Anonymous data (including after being

15 - APPLICABLE LAW AND DISPUTE complemented with additional sources of anonymous data) for the purpose (**) stated
below, and
RESOLUTION o to store Data, Processed data and Anonymous data.
The Contract shall be governed by German law for the sale of Products and/or Services (*) Disclosure shall be for the purpose of further software &
by Airbus Helicopters Deutschland GmbH and by French law for the sale of Products and/ service development, helicopter improvement & expert analysis.
or Services by Airbus Helicopters. Irrespective of the applicable law, the “United Nations (**) Trend monitoring, benchmarking services, report issuance, analyses and customer
Convention on Contracts for the International Sale of Goods” is excluded. workshops for helicopter maturity.
The Parties shall attempt to amicably settle any dispute, controversy or claim arising out Data, Anonymous data and Processed data may also be used for the purposes of
or in connection with the Contract, including through mediation (under the authority of supporting the Customer subject to a specific agreement.
16.2 Data confidentiality and intellectual
property
The Parties agree that any and all Data disclosed by the Customer or its designated
entity to the Seller shall be deemed confidential. Nevertheless, the Seller shall be
entitled to disclose Data and Processed data to the persons and entities and at the
conditions described under article 16.1 above. Anonymous data (including after being
complemented with additional sources of anonymous data) can however be used and
disclosed by the Seller without being subject to any confidentiality limitations/obligations.
The Seller owns all foreground intellectual property and know-how, if any, generated by
the outcome of the analysis of the Data, Processed data and/or Anonymous data.
16.3 Data related liability

Notwithstanding anything to the contrary in the Contract, the intent of present data
collection is not to analyze such data in order to detect/prevent potential incidents/
accidents, therefore neither the Seller nor its Customer Centres shall be liable towards
the Customer or its designated entity as a result of the mere possession by the Seller of
the Data or as the result of any exchange or analysis of information collected through
the process.
17 - MISCELLANEOUS
These SCS along with the applicable Specific Annex(es) and Purchase Order (or Order)
constitute the entire agreement between the Parties. They supersede all previous
communications and/or agreements either oral or written, between the Parties with
respect to the Products or Services.
In the event that one (1) or more of the articles provided for in these SCS is deemed
invalid or unenforceable, the remaining provisions shall remain entirely valid and
applicable.
English shall be the language of the Contract. Both Parties shall use English as the
language to exchange, issue and deliver information, documentation and notices, and
any related documents excluding those documents which might be produced by a
governmental institution in the local language.
In the Contract, unless the contrary intention appears:
o headings are for the purpose of convenient reference only and do not form part of
the Contract;
o where the last day of any period prescribed for the doing of an action falls on a day
which is not a working day in the country of the applicable law, the action shall be
done no later than the end of the next working day.
In case of any contradictions and discrepancies between the parts of the Contract,
precedence shall be given in the following decreasing order:
1) Purchase Order, Order or Order Confirmation (as applicable)

2) Present SCS
3) Specific Annex(es)
4) Other Annexes and/or appendices in their order of appearance.
The provisions of the confidentiality, intellectual property, liability, applicable law and
dispute resolution articles of the Contract shall survive and continue to have effect after
the termination or expiry for any reason whatsoever of the Contract, and for a period of
thirty (30) years thereafter.
No term or provision hereof will be considered waived by either Party, and no breach
excused by either Party, unless such waiver or consent is in writing and signed by the
Party against whom the waiver is asserted. No consent by either Party to, or waiver of, a
breach by either Party, whether express or implied, will constitute a consent to, waiver of,
or excuse of any other, different or subsequent breach by either Party.
Any variation or modification of the Contract shall be made in writing through an

amendment and signed by duly authorised representatives of each Party.
The relationship between the Parties is solely that of purchaser and seller. No joint
venture or partnership is intended nor will any be construed from the Contract. Neither
Party will have the authority to enter into contracts on behalf of or bind the other in any
respect.
The Customer shall not be entitled, without the prior written consent of the Seller, to
assign or transfer to a third party all or part of the rights and obligations under the
Contract.

STANDARD CONDITIONS OF SALE - SPECIFIC ANNEX
APPLYING TO THE SALE OF SPARE PARTS
B1 - GENERAL allocating the credit are subject to adjustments and shall be agreed between the Parties.
This Specific Annex, subject to SCS, is applicable to sale of Spare Parts, including tools, B3-2 Rush Purchase Orders
SB kits and STCs performed by the Seller to any Customer in order to maintain and/or
operate Helicopters. The Rush Purchase Order is an Order with a requested delivery time below two (2) weeks
from the date of its receipt by the Seller, the Customer not being in AOG situation.
B3-3 AOG Purchase Orders

To guarantee an efficient service to the Customer and respond quickly to any situation
B2 - DELIVERY AND INCOTERMS where the Customer’s Helicopter is AOG, the Seller provides a twenty four (24) hours a
day/seven (7) days a week AOG service. The AOG service is available for Orders of Spare
Unless the Contract stipulates another Incoterm, Spare Parts shall be delivered packed
Parts which are essential to put a Helicopter back into service or to enable it to perform
Free Carrier (FCA) Incoterms® 2020 at the Seller’s site or logistic platform as specified
its mission.
in the Purchase Order.
Any Spare Parts listed in the Seller’s illustrated Parts catalog can be ordered by the Cus-
In case of unavailability of the Spare Parts or of raw material, the Seller shall be entitled
tomer via AOG service, except main assemblies, raw materials, ingredients and hazar-
to make partial deliveries.
dous materials.
The AOG service is provided to the Customer at the price stated in the relevant Seller’s
price list in force or in the relevant Quotation plus a surcharge fee of three hundred
(300) euros (excluding transportation) charged per confirmed AOG Order. A flat rate for
B3 - ORDER’S TYPOLOGY AND SPECIFI- transportation cost will be added to the price of Spare Parts.
The Customer shall also mention in writing regarding any AOG Order placed to the Seller,
CITIES the following information:
B3-1 Planned Purchase Orders • Part number/ nomenclature
• Failure description and reason of removal

Purchase Orders of Spare Parts shall be considered as planned Purchased Orders if the
requested delivery date is above two (2) weeks from the date of receipt by the Seller of a • Quantity required for the specific AOG
valid Customer’s Order (Order Date), under FCA Incoterms® 2020 defined in Article B2. In
• Ship to address
case of complete or partial modification of the Order, the date of receipt shall be updated
accordingly. The Seller, by sending an Order Confirmation, shall confirm in writing to the Customer the
price and the delivery time within twelve (12) hours after receipt of the Customer’s Order.
For each Order line of any planned and confirmed Purchased Orders, the Seller shall com-
mit on delivery performance, except for critical part(s) as mentioned in the Order Confir- The Spare Parts already available in the Seller’s inventory upon receiving the Order from
mation. In case of late delivery, the Seller will grant to the Customer a credit under the the Customer will be delivered packed Carriage Insurance Paid (CIP) Incoterms® 2020
conditions defined hereafter: to the nearest international airport to the Customer and within seventy two (72) hours
after receipt by the Seller of the Customer’s Order, depending on the delivery location.
• If the Spare Part(s) ordered is(are) “on collection” as identified in the Seller’s price
list in force and is(are) delivered by the Seller after the delivery date requested The Customer may order in AOG the concerned Spare Parts in accordance with the
by the Customer, the credit per delayed Spare Part shall depend on the timeframe quantity fitted on the Helicopter. If several line items are ordered, the Seller has the right
between the requested delivery date and the Order Date, under FCA Incoterms® to make partial deliveries, depending on the availability of the Spare Parts.
2020 defined in Article B2, as follows:
The Customer shall check the Spare Parts provided in AOG conditions, notify any reco-
– Timeframe of fifteen (15) calendar days up to thirty (30) calendar days: eight gnisable defects in a documented registered letter within forty eight (48) hours as from
(8) per cent of the invoiced value of the Spare Part; the total credit per Or- the date the Spare Parts have been received by the Customer and place them at Seller’s
der’s line shall not exceed four thousand (4 000) euros; disposal.
– Timeframe of thirty one (31) calendar days up to sixty (60) calendar days:
twelve (12) per cent of the invoiced value of the Spare Part; the total credit
per Order’s line shall not exceed six thousand (6 000) euros;
– Timeframe of more than sixty (60) calendar days: sixteen (16) per cent of
the invoiced value of the Spare Part; the total credit per Order’s line shall not
B4 - SB kit and STC
exceed eight thousand (8 000) euros. Unless otherwise specified, the kits originated from SB or STC modification are defined
on the basis of the “as-delivered” configuration (i.e. the configuration of the Helicopter at
• If the Spare Part(s) ordered is(are) “on demand” as identified in the Seller’s price
the time of transfer of title from the Seller to the original customer). It is the responsibility
list in force, the Seller shall propose a delivery date and commit on it in the Order
of the Customer to make sure that the actual configuration of the Helicopter corresponds
Confirmation. If the Seller delivers the Spare Part(s) on demand after the said
to the pre-mod configuration of the relevant SB or STC installation instruction. Any de-
committed delivery date, the credit per delayed Spare Part shall equal to sixteen
viation of the actual configuration that requires the amendment of the SB or the STC
(16) per cent of the invoiced value of the Spare part; the total credit per Order’s
installation instruction shall be charged to the Customer on a time and material basis.
line shall not exceed eight thousand (8 000) euros.
Unless otherwise specified, the STC is sold to the Customer with the certification(s) as
• The credit shall not apply in case of an event disrupting the logistic flow for rea-
listed in the catalog and specified in the offer. It is the responsibility of the Customer
sons not attributable to the Seller.
to make sure that such certification(s) are acceptable to its competent airworthiness
• The eligible credits shall be cumulated from 1st of January to 31st December authority before the installation of the kit. The Seller will provide all reasonable support to
of year n and the related total amount will be then granted under the form of a the Customer for the additional certification or validation of the existing certification(s)
credit which shall be valid from 1st of April until 31st December of year n+1 and at the latter’s sole expense on a time and material basis.
shall be used by the Customers for paying ordered Spare Parts. Said credit shall
The STC holder of the Product shall retain full responsibility for the type design definition
not apply in case of Customer’s default, such as, but not limited to, late payment
its own Product (configuration, definition, necessary changes and continuing airwor-
and payment default.
thiness). The Seller does not warrant the compatibility of the STC with future mandatory
If the Contract stipulates another Incoterm than FCA Incoterms® 2020, the conditions for or non-mandatory modifications.

to third parties, reproduced in whole or in part, transferred or transmitted in any form without Airbus Helicopters prior authorization.
Notes
Contacts
Please contact your usual AIRBUS HELICOPTERS commercial interface
© Airbus
Aeroport International Marseille Provence
13725 Marignane Cedex - France
©Airbus 2022 - All rights reserved. Airbus,
its logo and product names are registered
trademarks.
Airbus Helicopters reserves the right to
make configuration and data changes at
any time without notice. The facts and
figures contained in this document and
expressed in good faith do not constitute
any offer or contract whith Airbus
Helicopters.
Concept design by Kaiman

Photos by DR - © Airbus Helicopters
Standard Upgrades 2022

Airbus STD H175 Improvements

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HELICOPTERS

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Power plant related options

Addition of a handle on cargo doors

This service bulletin consist in :

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 11

Modification of the mission selector

This Service Bulletin consists in:

PRE MOD and POST MOD components are not interchangeable.

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 13

Anti-skid adhesives in the cockpit

The purpose of this Service Bulletin is to install anti-skid adhesives on the

This Service Bulletin consists of installing, as required, anti-skid adhesives :

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 15

Installation of 220V cabin converter

This Service Bulletin consists in:

16 Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 17

Ground station retrofit - MGS V1.7

The purpose of this Service Bulletin is to install the MGS (Maintenance

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 19

Back-up battery pack modification due to battery obsolescence

This Service Bulletin consists in:

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 21

Replacement of cockpit and cabin fire extinguishers

Replacement of cockpit and cabin fire extinguishers with their supports.

This Service Bulletin consists of:

22 Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 23

Non-return valve modification

The purpose of this Service Bulletin is to replace the non-return valves

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 25

Addition of a gutter with drains in the nose avionics bay

The purpose of this Service Bulletin is to install a gutter to prevent water

Compliance with this Service Bulletin consists in:

PRE MOD and POST MOD harnesses are not interchangeable.

Information Notice: 2832-I-00: Procedure for returning parts to Airbus Helicopters

Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/ 27

AMC from STEP 2 to STEP 2R

This Service Bulletin consists in:

PRE MOD and POST MOD components are interchangeable.

QUALIFICATION INSTALLATION DURATION CERTIFICATION ORGANIZATION(S)

28 Standard Upgrades - ASUC012022 https://airbusworld.helicopters.airbus.com/

Cable hoist protection

The purpose of this Service Bulletin is to install a protective shim on the

This Service Bulletin consists in:

PRE-POST REQUISITE / EFFECTIVITY