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15 - Deepak Gupta 1
15 - Deepak Gupta 1
15 - Deepak Gupta 1
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DEEPAK GUPTA
B.Tech, M.B.A, PGDSCM Seeking a challenging career with a progressive organization which will utilize my technocommercial skills, abilities and education in management and technology.
OCCUPATIONAL CONTOUR
Almost two years of experience in Sales & Marketing.
Experience Summary
1. Worked with Modipon Fibres Company (Modi Group) in Customer Services, Domestic Sales, and Export marketing from Sep. 05-Mar. 07).
Nature of Job: Customer Technical Services
Visited customers sites in case of complaints in the product and to analyze reason(s) of complaint.
Involved in all new product development projects. Calculated the compensation due to loss/damage. Involved in checking all the production processes to reduce complaints.
Domestic Sales
Sold nylon yarn through dealers and direct to customers in Punjab region. Promoted new products via trials at customers site in Surat. Increased sales through CRM and dealers benefit scheme.
Export Marketing
Processed orders for Turkey and Italy customers. Involved actively with logistics for exports. Found potential customers. 2. Worked with Ashima Ltd., Ahmedabad in export marketing for four months from June 05 Sep.05.
Nature of Job: Export Marketing
Understood all the documentation of exports. Built relations with clients from Europe and Asian countries.
The Key Areas of Exposure: Business Development:
Identified and developed new streams for revenue growth and maintaining relationships with customers to
achieve repeat/ referral business.
Conducted competitor analysis by keeping abreast of market trends and competitors move to achieve
market share metrics.
Interfaced with clients for suggesting the most viable product range and cultivating relations with them for
securing repeat business. Product Design & Development
Implemented operations for improvement in existing products based on market trends & requirements. Interacted with clients to understand their requirements for coordinating the entire product development
including requirement analysis, finalizing specifications, designing, testing activities.
Provided sound technical inputs & engineering support to the team from conception to completion stage of
the product. Marketing/CRM
Developed marketing strategies to build consumer preference and drive volumes. Evolved market segmentation & penetration strategies to achieve targets.
Handled Export orders from Turkey, Italy as assistant to export manager.
EDUCATIONAL CREDENTIALS
Pursuing M.B.A with dual specialization in Finance & Marketing from The Indian Institute of Planning and
Management New Delhi.
PG Diploma in Supply Chain Management from ICFAI University, Hyderabad with first division in 2007. B.Tech. in Textile Technology from The Technological Institute of Textile & Sciences, Bhiwani with 74%
(Honors) in 2005.
PROFESSIONAL ABRIDGEMENT
Proficient in identifying target market and providing technical services for enhancing client satisfaction.
Adept at providing service operations; understanding clients requirements and providing services
motivate the team members. NOTABLE ACCOMPLISHMENTS Expertly handled customer complaints and ensured adherence to PDCA.
Spearheaded projects (Independent and Group) entailing resolving complaints. Enhanced client satisfaction through effective resolution of complaints after visits to client sites at Surat,
Maunath and Varanasi etc.
Dexterously handled and monitored quality assurance aspects in various sections of production like Draw
Testing, Spinning, and Take-up & Crimping.
INDUSTRIAL TRAINING
Organization: Grasim Industries Ltd. Organization: Arihant Spinning Mills (Vardhman), Punjab Duration: April 08-May08 Duration: June04-July04
ACCOLADES
Won district badminton championship two times. Attended Seminars of Indian and International companies including Infosys, Deutshe Bank, European
central bank, TCS, FERB (turkey) in Germany and Turkey as a part of Global opportunity & Threat Analysis (GOTA) program during M.B.A. Active participation in group discussions, seminars and quizzes.
Participated in CII Conference, Garment Technology Expo and Intentias Fashion Your Business the
Moves Way.
COMPUTER SKILLS
Windows Xp, MS Office and Internet.
Interests/Hobbies
Reading business articles, business news etc