Unit 2 Quiz

External factors that affect business decisions include technology, suppliers, customers,
competitors, the economy, and which of the following?

 insurance

 employees

 government

Which of the following sets the overall direction for a firm and has an important impact on IT
projects?

 company finances

 strategic plan

 existing systems

What type of system can be used to provide automated responses to sales inquiries, online order
processing, and inventory tracking?

 online ordering system

 just-in-time inventory system

 customer relationship management system

What term refers to the reasons, or justification, for a proposal?

 systems request

 enterprise contract

 system analysis

 business case

Which of the following terms best describe the process of coding data to keep it safe from
unauthorized users?

 authorization
  encoding

What is the first step in strategic planning for IT Projects?

 Compose a planning statement

 Identify project goals

 Create a sample project

 Select a planning tool

What is the name of the technology that uses RFID tags to identify and monitor the movement of
each individual product?

 bar code

 electronic product code

Which of the following questions would help predict a system's operational feasibility?

 Will the new system result in a workforce reduction?

What is another name for an XY chart, which is a tool used to identify a correlation between two
variables?

 Pareto chart

 organizational chart

 scatter diagram

Many organizations assign responsibility for evaluating systems requests to a group of key
managers and users. What do many companies call this group?

 computer requests committee

 analysis and design committee

 information technology committee

 systems review committee

An analysis tool that represents the possible causes of a problem as a graphical outline is referred to
as which of the following?

 fishbone diagram

The process of identifying long-term organizational goals, strategies, and resources is known as
which of the following?

 SWOT analysis

 systems planning

 technical analysis

 strategic planning

Which of the following is an example of an intangible cost?

 consulting expenses

 low employee moral affecting performance

The letters "S", "W", and "O" in the acronym SWOT stand for strengths, weaknesses, and
opportunities. What does the letter "T" stand for?

 technology

 threats

A feasibility study uses four main factors to measure a proposal. Three of the factors are operational,
technical, and economic. What is the fourth factor that a feasibility study uses to measure a
proposal?

 visual

 factual

 design

 schedule