1. What key factors are important to consider when creating a rewards program?

- They ought to keep in mind that after the program is implemented, organizations
ought to be able to assess the improvement in employee engagement, motivation,
and productivity. Employee motivation can be greatly increased by reward programs,
which can also help companies increase retention, productivity, and employee
engagement. Such programs must be implemented methodically and thoughtfully
designed to ensure their success.

2. Why is timing a key component to a rewards program?

- A reward program's timing is key because it gains value to the customer and
encourages them to make additional purchases of goods.

3. What can be problematic about the wrong type of reward or the wrong frequency
of the reward for employees?
- The wrong type of reward can instill a sense of entitlement in employees and lead
to a sense of entitlement in employees. Employees may become frustrated and/or
impatient if rewards are given at the incorrect frequency.