Features of Help Desk Support Software?

Ticketing system:

Knowledge base:

Employee collaboration

Reports and analytics:

Customer Portal:

Incident and service request management:

Self-service:

Multi-channel support:

Problem and change management:

Service level agreement (SLA) management:

Workflow automation

Multilingual support

Mobile app:

Asset management:

"Comprehensive AI-enabled Cloud Telephony suite. Plan starting at Rs.1700/month per

agent all-inclusive with unlimited calling.
*Minimum 10 agents are required
✅Anytime, Anywhere Communication
✅On-demand scalability
✅Enhanced Customer Experience
✅Reduce Operational & Capital Costs
✅Get Business Intelligence
✅Enterprise Grade Security & Reliability"