Z U M T O B E L S E R V I C E S

Z U M T O B E L S E R V I C E S
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Z U M T O B E L C O N S U LT I N G

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ZUMTOBEL SERVICES

O U R S E R V I C E S 1 5
T U R N K E Y S E R V I C E S 1 7
F I N A N C E S E R V I C E S 2 1
C O N N E C T I V I T Y S E R V I C E S 2 5
D I G I T A L S E R V I C E S 2 7
E M E R G E N C Y S E R V I C E S 3 1

ZUMTOBEL CUSTOMER SERVICE

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C O N TA C T

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Z U M T O B E L S E R V I C E S
 I N T R O

LIGHTING
IN AN ALL-ROUND
SERVICE PACKAGE
Y O U T A K E C A R E O F Y O U R
C O R E   B U S I N E S S – W E T A K E C A R E
O F   T H E R E S T.

Our passion is to create quality lighting solutions that deliver total perfection.
People’s individual requirements take centre stage. This turns light into an
experience. Our goal is to define the future of intelligent light with the right
range of services. We respond with physical and digital services to the ­digital
transformation of the lighting industry. These services allow us to create
a carefree, easier relationship with light for our customers – uncomplicated,
reliable and predictable.

“ I don’t want to ha ve t o w o rry a bo u t li gh t ,

I want to focus on m y bu s i n e s s . Sm a rt li gh t ,
­t ur nkey  s olutions: t h a t ’s w h a t I ca ll ‘s e rvi ce ’ !”

Christian Beer
Managing Director, HERON Group

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WHAT YOU EXPECT
S E R V I C E S W I T H A D D E D V A L U E
A N D   R E D U C E D C O M P L E X I T Y.

REDUCED RELIABILITY
COMPLEXITY

AU TOMAT I O N A N D T R A N S PA R E N C Y
SECURITY

Projects in the lighting sector are becoming increasingly complex. They ­require
customised products, integration into building automation systems and
the management of an increasing number of team members and partners.

Z U M T O B E L S E R V I C E S
 I N T R O

WHAT YOU GET

T H E R I G H T B A S I S F O R
N E W  ­B U S I N E S S   M O D E L S .

CONNECTED D I G I TA L S E RV I C E S
SYSTEMS

TURNKEY FINANCE
­S O L U T I O N S

We transform lighting into individual, scalable and turnkey solutions.

The benefits of connected lighting in a reliable, uncomplicated and
predictable package.

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 INTELLIGENT LIGHT
AS A SERVICE
E V E R Y T H I N G F R O M A S I N G L E S O U R C E .
T H R O U G H O U T T H E E N T I R E P R O J E C T C Y C L E .

40%
4 0 % ** I N C R E A S E I N S A L E S
T H R O U G H C U S T O M E R I N S I G H T S

82%
S A V E U P T O 8 2 % * I N
­E N E R G Y   C O S T S

P R E S E N TAT I O N
AND SALES

The world is changing. This means new challenges for the retail
sector, too, among them offering customers a unique ­purchasing
experience. Gain new customer insights, improve customer
satisfaction and increase sales. Digital Services such as indoor
positioning make all this possible. Proximity marketing, indoor
OFFICE AND navigation or a smart shopping assistant could also help you.
C O M M U N I C AT I O N In an initial pilot project, sales increased by up to 40%.

Spending less is one way to save. Improving efficiency and

performance, another. Use both! A correctly adapted lighting
control system could help you reduce your energy consump­
tion by up to 82%. Use less artificial light through the
efficient application of a daylight, presence and time-based * https://www.zumtobel.com/PDB/Ressource/teaser/en/com/
Study_Lightingmanagement_Barcelona.pdf
lighting control system.
** https://www.zumtobelgroup.com/en/10682.asp

Z U M T O B E L S E R V I C E S
 I N T R O

The rapid pace of technological d ­ evelopment has

­increased the scope and complexity of l­ighting s­ ystems.
“Light as a service” is ­becoming i­ncreasingly important.
Our service portfolio meets the increasing demand for
­competent ­project ­management for ­turnkey lighting
­solutions from a ingle source.

365
H O W Y O U C A N I M P R O V E Y O U R
E M P L O Y E E S ’ H E A L T H A N D I N C R E A S E
P R O D U C T I V I T Y.

INDUSTRY AND TEC HNOLOGY

We are always surrounded by light. That’s why its visual, emotional and
biological effects have a big influence on our life. 24 hours a day, 365 days
a year. However, we spend a large part of our lives in artificially lit rooms.
Artificial lighting conditions make situation-appropriate lighting necessary.
And this is where a suitable lighting control system, which takes into account
daylight, presence and time factors, comes into play.

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Z U M T O B E L S E R V I C E S
 L I G H T I N G C O N S U L T I N G

LIGHTING CONSULTING
T H E R I G H T L I G H T,
A T T H E R I G H T T I M E ,
I N T H E R I G H T P L A C E .

We tailor your lighting project to your requirements, incorporating technologies

such as Human Centric Lighting, Limbic® Lighting and design with dynamic
lighting scenarios. With just one partner throughout the entire p
­ roject. So you
get exactly what you need – and nothing that you don’t need. Select from
a wide range of services and products.

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 ONE POINT OF CONTACT
E V E R Y P R O J E C T P H A S E D E M A N D S M A X I M U M
A T T E N T I O N . W E T A K E C A R E O F E V E R Y T H I N G !

The beginning of a project involves an initial review. To do

this, an expert looks at your requirements and gathers the
0 1 A N A LY S I S basic information for the joint lighting project. At this stage
we can often already give an initial indication of the potential
savings for your company.

In the project design phase, we support you individually

with the electrical project design, the lighting design, the
02 PROJEC T DE S IGN organisation of your lighting control and emergency lighting
system and, if desired, also with our digital services, giving
your project almost unlimited possibilities.

We tailor your lighting project to your requirements and act

as a reliable point of contact throughout the entire project.
0 3 C O O R D I N AT I O N
So you get exactly what you need – and nothing that you
don’t need.

We take charge of everything to do with lighting. You can

concentrate on your core business and benefit from the
04 FINANCE latest lighting technology, including installation and main­
tenance. No investment costs, at a fixed monthly rate.

Our commissioning and service technicians are highly quali­

fied professionals. They plan the integration process for your
05 EXECUTION lighting system reliably, effortlessly and exactly in line with
your requirements.

It ain’t over till it’s over. We’ll be the partner by your side for
06 CUSTOMER SERVICE the entire life cycle of the project. We guarantee the chosen
lighting solution works perfectly. Sustainable solutions are
important to us.

Z U M T O B E L S E R V I C E S
L I G H T I N G C O N S U L T I N G

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Z U M T O B E L S E R V I C E S
 O U R S E R V I C E S
CUSTOMISE YOUR
­SERVICE PACKAGE
E A C H P R O J E C T H A S ­I N D I V I D U A L
­R E Q U I R E M E N T S .
TURNKEY
SERVICES
From specifications, through to project man­
agement and installation or maintenance. We
take over all the necessary steps throughout
the entire life cycle of your perfect lighting
solution. Zumtobel acts as a general contrac­
tor: you get everything from a single source,
at no extra cost.
CONNECTIVITY
SERVICES
Our systems give you full control over
your lighting. And thanks to the open data
interfaces, our systems give you access to
new information. We offer you project design
and support services, and install, commission
and maintain lighting management systems.
EMERGENCY
SERVICES
Emergency lighting is more than just a legal
requirement. As an operator or owner, it is
your responsibility to people and the environ­
ment. We offer the right emergency lighting
package for you – complete and tailor-made.
From the project design to commissioning
and maintenance.
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FINANCE
SERVICES
You want to concentrate on your core
business, without high investment costs
and to still have state-of-the-art lighting?
­Zumtobel takes care of all the steps ­involved
in replacing your lighting. You simply
pay a fixed monthly rate for the ongoing
­operating costs.
D I G I TA L
SERVICES
With the help of our software experts,
you’ll gain new insights into your building’s
­processes. We create new performance
promises and business models. Your lighting
infrastructure is the ideal basis for using the
added value of the Internet of Things.
A F T E R-S A L E S
SERVICES
Our maintenance team is reliable and ef­
fective. This includes comprehensive expert
advice, traditional repair services, a warranty
and durability for your lighting. In short, we
are always there for you.
Z U M T O B E L S E R V I C E S
 T U R N K E Y S E R V I C E S

SMART LIGHT,
TURNKEY SOLUTIONS
E V E R Y T H I N G Y O U N E E D .

Whatever lighting services you need – we offer a solution that is ready to use
immediately. We take on all tasks, from the project design, installation and
commissioning to customer service and maintenance. And we manage the
project for you throughout its entire duration. Our total package – tailored to
your needs. A central point of contact means that you always know who you
can get in touch with. We save you effort and unnecessary costs. If required,
you can also speak to us about allocating the costs.

A central point of contact means that you always know who you can get in
touch with. We save you effort and unnecessary costs. If required, you can
also speak to us about a breakdown of the costs.

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We support and advise you from start to finish and
make integrated lighting solutions a reality. We
take over responsibility for the management of the
entire project and make your work easier.

A D D E D VA LU E

State-of-the-art lighting solutions for all areas

of application. A better and safer use of space
with well-thought-out emergency lighting
systems. And intelligent lighting management
systems, which always provide the right
lighting. Digital services offer new data and
insights to help make your building intelli­
gent. Significant added value for you – from
a ­single provider: us.

CAREFREE

You’re in good hands with us. Our experts will

take care of your lighting solution. You will
have a central point of contact. This doesn’t
only save you a lot of time and effort when
working together with the various parties,
but also functions as the nerve centre of the
project, creating transparency and reliability.

COMPETENT

With some 70 years of expertise, Zumtobel

knows all there is to know about every
application and product. Our service team,
especially our turnkey project managers, form
a skilled team for your project. Together with
our high level of reliability, our many years of
experience frequently result in a faster, more
cost-efficient solution.

Z U M T O B E L S E R V I C E S
 T U R N K E Y S E R V I C E S

STEP BY STEP
F R O M T H E I N I T I A L H A N D S H A K E T O
T H E I N S T A L L A T I O N O F T H E L I G H T I N G .

01 02

W E TA K E OV E R W E TA K E C A R E O F T H E
T H E  ­P R O J E C T D E S I G N . P R O J E C T M A N A G E M E N T.

• including the preliminary review • we create a detailed design concept

of the requirements/the existing for implementation and lighting
lighting solution
• we coordinate the project partners
• including design concept and and support you through the project
customer presentation with certified experts

03 04

WE ORGANISE WE CARRY OUT

T H E I N S TA L L AT I O N. THE COMMISSIONING.

• delivery of luminaires and lighting • support during the

control systems ­initial ­operating phase

• dismantling and recycling (if required) • including the final inspections

• installation of the new lighting

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 You never need to buy lighting again. A fixed
monthly rate will give you access to the best
­lighting systems, with minimal capital expenditure.

Z U M T O B E L S E R V I C E S
 F I N A N C E
LIGHT AS A SERVICE
SAVE MONEY
A T A F I X E D
­M O N T H L Y R A T E .
NO INVESTMENT
Instead of buying lighting, you obtain it
from us at a fixed monthly rate. Our service
contracts guarantee you a state-of-the-
art, effectively operated, efficient lighting
solution, with no investment obstacles.
A L L- R O U N D
S E R V I C E PA C K A G E
Project design, installation, commissioning
and regular maintenance: We carry out and
take responsibility for all lighting-related
tasks. We take care of your light.
A SKILLED
PA R T N E R
In Zumtobel, you have an experienced partner
with many years of technical expertise at your
side. We guarantee you a consistent level of
service at uniform conditions. We know the
grants to which you are entitled and support
you in applying for them.
B E T T E R L I G H T,
­B E T T E R  ­P R O D U C T I V I T Y
With Zumtobel, you can keep your lighting up
to date. Good light makes for better working
conditions and well-being: your employees
are better able to carry out their work, errors
can be avoided and productivity increases.
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S E R V I C E S
I M M E D I AT E E L E C T R I C I T Y
CO S T S AV I N G S
From the first day on which your new lighting
system is commissioned you will make real
savings. A part of the electricity cost savings
is paid directly into the monthly rate. This
gives you the liquidity for other investments.
E N V I R O N M E N TA L LY
F R I E N D LY
By installing an efficient lighting system with
lower power consumption, you reduce CO2
emissions. Your CO2 certificate costs fall, your
environmental performance improves.
BETTER
LIGHT QUALITY
With our light contracting model, you remain
flexible in the very dynamic technical climate
and benefit with your lighting now and in the
future from technological developments as well
as with the associated potential for savings.
AVO I D B A N S
ON LUMINAIRES
Inefficient light sources are gradually being
removed from the market by EU bans on light
bulbs. With Zumtobel, compulsory replace­
ment of the lighting is a matter of course.
 WIN
WIN
B Y S A V I N G O N O P E R A T I N G C O S T S ,
T H E N E W L E D L I G H T I N G S Y S T E M C A N
B E F I N A N C E D W I T H N O O R O N L Y L O W
A D D I T I O N A L E X P E N D I T U R E .

BEFORE NEW

High costs and Immediate reduction

not much light. in operating costs and
optimal light.

S AV I N G S

O P E R AT I N G
COSTS

L E D O P E R A T-
ING COSTS

Z U M T O B E L S E R V I C E S
 F I N A N C E S E R V I C E S

BIG NUMBERS,
­SIMPLE CALCULATIONS
W E T A K E C H A R G E O F E V E R Y T H I N G
T O   D O   W I T H   L I G H T I N G , R E P L A C E L I G H T I N G .
F R E E U P Y O U R B U D G E T.

This is how it works:

We organise the
complete replace-
ment of your light-
ing system from
scratch.

01 Have a Zumtobel expert

compile the most important
information and give you an
initial indication of the savings
you could make.

02 Following a memorandum of
understanding, our experts
draw up a detailed plan for
your individual solution.

03 Sign a Zumtobel agreement, and

sit back and relax. We ­dismantle
and dispose of old ­luminaires
and light ­sources, and s­ upply,
install and commission
the new lighting solution.

04 We service the complete system

throughout the entire duration
of the contract, including all
necessary maintenance and
repair works.

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MAKE A GREAT ROOM
EVEN GREATER
A B A S I S F O R M O R E C O M F O R T
A N D   F L E X I B I L I T Y.

Z U M T O B E L S E R V I C E S
C O N N E C T I V I T Y S E R V I C E S

Lighting control systems offer you the perfect

light for any situation and ensure greater energy
efficiency and an improved sense of well-being.
Our service optimises solutions for everything from
individual rooms to entire buildings.

PROJECT DESIGN

You know what you need. We make sure that you get it. All
you need to do is specify your inputs and outputs. We calcu­
late the rest. From an order overview to circuit diagrams. We
even carry out a plausibility check. We’re with you every step
of the way – from initial ideas to the offer – and adapt to
your needs. We’ll transform any space into an experience for
you. It doesn’t matter how big or complex the space is.

COMMISSIONING

Commissioning is a time factor. And time is money.

That’s why the installation and commissioning of a Zumtobel
lighting management system is quick, easy and reliable. Our
highly trained technicians and professional infrastructure
always guarantee smooth and punctual commissioning in the
shortest possible time.

MAINTENANCE

Regular inspections ensure the system operates safely

and increase the profitability of the lighting installation.
Comprehensive documentation of the lighting installation
and all settings provides the basis for many years of reliable
operation. Our service supports you throughout the entire
life cycle of the lighting installation, from the initial idea to
its replacement.

O P T I M I S AT I O N

The functions of spaces are always changing, just like the

people who live and work in them. This also changes the
demands placed on a lighting solution. We support you and
adapt our products and services to your new requirements.
In many cases, our lighting management systems create the
basis for our digital services – for example as a data provider
for the optimisation of your building.

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 Finding a free desk or meeting room? No problem!
Determining the positions of assets in warehouses
to the nearest metre in real time? Any time. Send-
ing location-based, personalised advertising to
your mobile phone in the supermarket? Absolutely.
­Creating a secure Internet connection via light?
Coming soon.

Z U M T O B E L S E R V I C E S
 D I G I T A L S E R V I C E S

SHAPING THE FUTURE

­TOGETHER
H I G H E R E F F I C I E N C Y. B E T T E R U S E R E X P E R I E N C E .
B I G D A T A F I N D I N G S .

ASSET TRACKING

Quickly locating things in buildings ensures efficiency.

The application scenarios are varied. Finding goods during a
complex manufacturing process, tracking work devices and
vehicles or locating medical devices in a hospital.

S PA C E & D E S K
MANAGEMENT

The data gives you important information on how you can

make your space planning more efficient. You can optimise
your cleaning plan accordingly and save a lot of money. Finding
a relevant, free workplace in real time as well as an indoor
navigation app make desk sharing easier to implement.

PROXIMITY MARKETING

The customer experience is becoming a key factor in today’s

retail business. Combine the physical experience in a shop
with the digital world, with location-based, personalised
customer interaction and targeted advertising campaigns.
Appeal to the “digital natives”. Use heat maps to gain insights
into the attractiveness of your retail space.

INTERNET OF LIGHT

Light fidelity (Li-Fi) networks use light to transmit data at

high speed in the unlicensed spectrum. Sensors, tools,
­production machines and even self-driving vehicles in
the warehouse are connected and can communicate with
each other. When WiFi reaches its limits, Li-Fi can help,
with e­ xtremely high security and bandwidth, and very low
­susceptibility to failure.

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LIGHT INFRASTRUCTURE
T H A T M E A S U R E S A I R Q U A L I T Y, S A V E S O N E N E R G Y   C O S T S
A N D M A K E S O P T I M A L U S E O F S P A C E .

Looking for a smart lighting solution for an optimised workplace envi-

ronment? Luminaires are fitted with sensors that measure office space
utilisation, air quality and temperature. Using this measurement data,
working environments can be improved, office areas optimised and up
to 20 per cent saved on operating costs.

Light provides the perfect infrastructure for sensors to measure information on air temperature as well as
CO2 and VOC values. Careful analysis of the data results in valuable findings for building managers. These
can then be used to optimise the heating/ventilation/climate control system as required and to save on
energy costs. Free-standing luminaires with sensors are close to the user and can instantaneously measure
factors such as air quality or temperature. An integrated radio module makes the entire design even more
flexible, because no additional cables apart from the power cable are needed.

Z U M T O B E L S E R V I C E S
 D I G I T A L S E R V I C E S

IOT
IN THE RETAIL SECTOR
I N C R E A S E D S A L E S T H A N K S T O C O N N E C T E D L I G H T I N G .

We are supporting French company E.Leclerc Langon on their ­digitalisation

journey. The lighting infrastructure was used to create new customer expe-
riences and to establish contact with buyers. Sales in the selected customer
groups increased by more than 40% compared with the previous year.

For the project, Bluetooth beacons were

installed in the existing TECTON LED smart
location luminaires. Via a smartphone app,
the beacons create a connection to the
customer and communicate instantaneously
during the purchase. The number of users
continued to rise during the pilot phase. The
push notifications for selected offers signifi­
cantly increased sales in all three test groups.
Displaying product recommendations and
special offers on customers’ smartphones
resulted in a significant increase in sales.
The “Internet of light” enables more intensive
interaction with customers. The store can use
this to draw conclusions about the customer’s
purchasing behaviour, and customers can
give feedback via the app.

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PLAY IT SAFE
N O R I S K S . N O W O R R I E S .
­S A F E T Y   O N S C H E D U L E .

RELIABLE PRODUCTS

Our service teams help you

to design optimal emergency
­escape lighting solutions, while
taking into consideration all
legally applicable provisions.

COMPETENT
EXPERTS

Our lighting experts take care

of everything that’s needed.
Such as project design,
installation, commissioning
and/or maintenance.

S AV I N G L I V E S

In emergency lighting systems,

safety is the top priority. With
our lighting systems, luminaires
and technical services, you
won’t be taking any chances.

Z U M T O B E L S E R V I C E S
E M E R G E N C Y S E R V I C E S

We install and maintain the latest, state-

of-the-art emergency luminaires and
­systems for you, making emergency
­escape lighting one less thing you need
to worry about.

PROJECT DESIGN

Discreet luminaires, easy installation and low maintenance

costs – these three things apply to all our emergency lighting
solutions. But we’re also there for you before this. We take
over the project design, advise on current standards and legal
requirements in order to find the right solution for you.

I N S TA L L AT I O N

Safety begins with the design of the emergency lighting

­system and the selection of the most suitable products.
We then install the system exactly according to the legal
requirements and commission it. This includes testing the ex-
ternal voltage of the output circuits, the ­configuration of the
AC emergency operation, connection to the r­ espective “LAN”
and ­function tests.

MAINTENANCE

Thanks to our regular checks, you can rely completely on

your emergency lighting system when you need it. You
decide which of our maintenance services you would like
to use. We create a tailor-made package for you. You can
also rest assured that all the legal aspects are covered.

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Our services are impressively transparent. From our
portfolio, you can choose the exact areas in which
you need our help. We offer modular service pack-
ages. Making things as easy and manageable as
possible for you.

Z U M T O B E L S E R V I C E S
 A F T E R - S A L E S S E R V I C E S

CUSTOMER SERVICE: A
CENTRAL POINT OF CONTACT
U N C O M P L I C A T E D . R E L I A B L E . P R E D I C T A B L E .

PROPERT Y MANAGEMENT

Your lighting solution should provide you with the best

possible service for many years to come. Our offer is based
on three basic pillars: a general service level agreement, an
annual inspection of your lighting infrastructure and extra
services as an add-on.

01 SERVICE LEVEL AGREEMENT

You determine the scope of service you require yourself.

We guarantee you the availability and response time for
these services. If you need us, we are at your disposal
24 hours a day, 365 days a year.

02 A NNUAL INSPECTION /
­M A I N T E N A N C E

Our annual maintenance service checks your lighting and

your systems to ensure they are working properly in order
to extend the life time of the lighting solution.

03 EXTRA SERVICES

In addition to your service level agreement and annual

inspection, you can order extra services if required. You only
pay for remote or on-site support if you actually use the
relevant services. No vague packages with incomprehensible
contents. Complete transparency!

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 CUSTOMISE
YOUR PACKAGE
O U R S E R V I C E
COMPREHENSIVE
EXPERT ADVICE
Based on your requirements and with the
help of our team of experts, we develop the
best individual solution for you. And we won’t
make things difficult for you. We’re part of the
Zumtobel Group, with its extensive product
portfolio. But if we feel that a product from
another manufacturer is better for you,
we will integrate it into the solution, too.
DURABLE
LIGHT
Obviously, we use the latest lighting
technology. But we also guarantee the
sustainability of our solutions. Necessary
spare parts are already defined during
product and project development and kept
available for as long as possible.
R E PA I R
SERVICE
Our international service network oversees
all the technical services you may need.
This allows us to ensure optimal management
throughout the entire life cycle of your lighting.
Z U M T O B E L
M E N U . Y O U R C H O I C E .
W E A R E A LWAY S
THERE FOR YOU.
Depending on the service options you’ve
chosen, our staff will support you remotely
24 hours a day, 365 days a year. Or we can
send out employees who can assist you on
site. We can reach almost anywhere in the
world within three days, and can often even
get to you within 24 hours.
GUARANTEE
EXTENSION
YEAR GUARANTEE
The voluntary extension of the guarantee
to five years applies to our entire lighting
system, demonstrating our pioneering role in
innovation, design and quality. Your guaran­
tee claim is also supported by project-related
guarantee extensions beyond the 5-year limit.
You determine the guarantee period and we
put together the package!
S E R V I C E S
 A F T E R - S A L E S S E R V I C E S

The right lighting can make any good workplace

a great one for your employees. Increase your employ-
ees’ concentration, reduce errors and create an envi-
ronment in which they enjoy working.

3 5
Our job is to “translate” the latest technological
developments into a language that everyone can
understand. That’s why we also offer training for our
customers. This helps give everyone the confidence
to carry out more minor system activities themselves
or to learn something about maintaining or operating
the whole system, for example.

F U LL- S E R V I C E
TRAINING

W E D I S C U S S A L L
T O P I C S W I T H I N
T H E C O N T E X T O F A
L I G H T I N G P R O J E C T.

Adapted to your requirements, we offer

various training formats: from a quick overview
to in-depth courses, from self-learning to
structured tuition on our e-learning platform,
and from practical training in our training
centre to on-site training.

TA R G E T G R O U P S

Our training sessions are specially designed

for planners, electricians, commissioning
technicians, systems integrators, maintenance
personnel and building managers – and,
of course, the users of the building.

Z U M T O B E L S E R V I C E S
 A F T E R - S A L E S S E R V I C E S

OUR CUSTOMERS
ARE PARTNERS
O U R W I D E R A N G E O F
T R A I N I N G   O P P O R T U N I T I E S   W I L L H E L P Y O U
B E C O M E E X P E R T S I N A L L T H I N G S L I G H T I N G .

The increasing complexity of technology and digitalisation can make it challenging to stay up to date.
In our training for partners and customers, you receive targeted insights into the issues you’ll encounter during
a lighting project. Our aim is to increase your technical understanding and thus enable you to help yourself.
That’s why we offer a wide range of training opportunities. Simply put: we make you the experts.

3 7
 THE RIGHT LIGHT
­RELIABLE
D A Y L I G H T- A N D P R E S E N C E - D E P E N D E N T.

R E TA I L :
PORSCHE CENTRE
C O M O , I TA LY

Only as much light as needed – with a lighting control system that reacts to day­
light and presence! The Porsche Centre in Como is around 3 700 square ­metres
of paradise for fans of the famous sports car. The lighting solution also plays
a major role in this: Zumtobel luminaires with tunableWhite technology ensuring
customised lighting – adapted to the respective vehicle model.

Z U M T O B E L S E R V I C E S
 P R O O F O F C O M P E T E N C E

LEASE LIGHT
SAVE MONEY
C O M P L E T E S O L U T I O N W I T H
N O I N I T I A L I N V E S T M E N T
O R   L A R G E   O U T L A Y.

I N D U S T RY: S T E P G
BIT TERFELD, GERM ANY

Leasing instead of purchasing – lighting without financial strain and with

a turnkey lighting solution. The ST Extruded Products Group (STEP-G) has
had all the lighting at its factory in Bitterfeld replaced, taking advantage of a
very special service in doing so. Thanks to Zumtobel’s financing services and
a complete service package, the world-leading manufacturer of extruded
aluminium profiles now has a coordinated lighting solution – without the
need to invest in new equipment or spend lots of money. The project ran
smoothly for the customer, implementation was quick and in some cases
was even possible during ongoing operation, without production downtimes.

3 9
 AN ALL-ROUND
SERVICE PACKAGE
C L E A R A N D
S E L F - E X P L A N A T O R Y.

OFFICE:
ST MARTIN TOWER
F R A N K F U R T, ­G E R M A N Y

While it was business as usual for customers,

we oversaw the installation of an ultra-modern
lighting solution in their offices. A comprehen­
sive service package enabled implementation
of the entire lighting project for multiple
tenants in the St Martin Tower in Frankfurt,
Germany. In addition to all project coordina­
tion and implementation activities, we and
the building manager also tackled a new IoT
project at the same time, installing presence
sensors in eight conference rooms. Together
with the cloud, our luminaires and a lighting
control system form an intelligently connected
system that allows space data to be collected,
displayed on a dashboard and analysed.

Z U M T O B E L S E R V I C E S
 P R O O F O F C O M P E T E N C E

SAFETY
THROUGH SERVICE
N O W A N D I N T H E F U T U R E .

E M E R G E N C Y:
O S L O A I R P O R T, N O R W AY

Oslo Airport is using an intelligent lighting control system for the lighting in its new Terminal 2.
­LITENET ­creates the optimal combination of artificial light and daylight in the terminal, by adapting the
light ­colour and intensity of the lighting to the prevailing daylight conditions. Visitors enjoy optimal
visual ­comfort. And the solution saves valuable energy. Right from the project design phase, Zumtobel
Service ­experts supported the project managers in the complex emergency lighting, system and electrics
project ­design. A maintenance contract ensures that the airport’s emergency lighting system always
­functions ­perfectly. The expansion of Oslo Airport was one of the lighting industry’s biggest projects
in 2017. Z­ umtobel ­connected 21 200 luminaires and installed a record number of 32 eBox devices!

4 1
United Kingdom
ZG Lighting (UK) Limited
Chiltern Park
Chiltern Hill, Chalfont St. Peter
Buckinghamshire SL9 9FG
T +44/(0)1388 420 042
info.uk@zumtobelgroup.com
zumtobel.co.uk
USA and Canada
Zumtobel Lighting Inc.
3300 Route 9W
Highland, NY 12528
T +1/845/691 6262
F +1/845/691 6289
info.us@zumtobelgroup.com
zumtobel.us
Australia
ZG Lighting Australia Pty. Ltd.
2/7 Millner Avenue,
Horsley Park, NSW 2175
T +61/1300 139 965
info.au@zumtobelgroup.com
zumtobel.com.au
New Zealand
ZG Lighting (NZ) Limited
27 Jomac Place,
Avondale, Auckland 1026
PO Box 71134, Rosebank,
Auckland 1348
T 0800 800 834
T +64/(9) 828 7155
F +64/(9) 820 7591
info.nz@zumtobelgroup.com
zumtobel.co.nz
China
Thorn Lighting (Guangzhou) Limited
12A Lian Yun Road
Eastern Section,
GETDD, Guangzhou
510530, P.R. China
T +86(20)2232 6000
Sales Hotline: 400 8080 195
info.cn@zumtobelgroup.com
zumtobel.cn
Hong Kong
ZG Lighting Hong Kong Ltd.
Unit 503 – 508, 5/F, Building 16W,
Phase 3, Hong Kong Science Park,
New Territories, Hong Kong
T +852/(0)2578 4303
F +852/(0)2887 0247
info.hk@zumtobelgroup.com
Singapore Croatia Russia
ZG Lighting Singapore Pte. Ltd. ZG Lighting d.o.o. ZG Svet JSC
158 Kallang Way # 06-01/02 Ulica Petra Hektorovića 2 Official office Zumtobel Group
Singapore 349245 10000 Zagreb Nizhniy Susalniy pereulok,
T +65/6844 5800 T +385/(1) 64 04 080 5/19, office 405
F +65/6745 7707 F +385/(1) 64 04 090 105064 Moscow
info.sg@zumtobelgroup.com info.hr@zumtobelgroup.com T +7/(495) 981 35 41
T +7/(812) 604 02 60
United Arab Emirates Bosnia and Herzegovina info.ru@zumtobelgroup.com
Zumtobel Lighting GmbH (Branch) ZG Lighting d.o.o. zumtobel.ru
4B Street, Al Quoz industrial area 1, Predstavništvo u BiH
P.O.Box: 22672, Dubai, Zmaja od Bosne 7 Norway
United Arab Emirates 71000 Sarajevo ZG Lighting Norway AS
T +971 4 340  4646 T +387 33 590 463 Bygdøy allé 4
info.ae@zumtobelgroup.com info.ba@zumtobelgroup.com 0257 Oslo
zumtobel.ae T +47 22 54 72 00
Serbia info.no@zumtobelgroup.com
Qatar ZG Lighting d.o.o. zumtobel.no
ZG Lighting Trading WLL Beton hala – Karađorđeva 2-4
Abdul Jaleel Business Centre, 11000 Belgrade Sweden
Office No. 304, Najma Airport Road M +381 69 54 44 802 ZG Lighting Nordic AB
P.O.Box: 6026 info.rs@zumtobelgroup.com Hyllie Boulevard 10b
Doha, Qatar 215 32 Malmö
T +974 4 432 1445 Czech Republic T +46 649 20 00
info.qa@zumtobelgroup.com ZG Lighting Czech Republic s.r.o. info.se@zumtobelgroup.com
zumtobel.ae Jankovcova 2 zumtobel.se
Praha 7
Romania 170 00 Praha Denmark
Zumtobel Lighting Romania SRL T +420 266 782 200 ZG Lighting Denmark A/S
Radu Greceanu Street, no. 2, F +420 266 782 201 Stamholmen 155, 5. sal
Ground Floor, sector 1 info.cz@zumtobelgroup.com 2650 Hvidovre
012225 Bucharest zumtobel.cz T +45 35 43 70 00
T +40 31225 38 01 info.dk@zumtobelgroup.com
F +40 31225 38 04 Slovak Republic zumtobel.dk
info.ro@zumtobelgroup.com ZG Lighting Slovakia s.r.o.
zumtobel.com Tomášikova 64
831 04 Bratislava
Spain T +421 2 2030 0044 Headquarters
ZG Lighting Iberia, S.L. info.sk@zumtobelgroup.com Zumtobel Lighting GmbH
C/ Inocencio Fernández, 81 Bajo C zumtobel.sk Schweizer Strasse 30
28035 Madrid Postfach 72
T +34 916 593 076 Poland 6851 Dornbirn, AUSTRIA
F +34 916 530 374 ZG Lighting Polska Sp. z o.o. T +43/(0)5572/390-0
info.es@zumtobelgroup.com Wołoska 9a info@zumtobel.info
www.zumtobel.es Platinium Business Park III
02-583 Warszawa zumtobel.com
Hungary T +48 22 856 74 31
ZG Lighting Hungary Kft. info.pl@zumtobelgroup.com
Váci út 49 zumtobel.pl
1134 Budapest
T +36/(1) 450 2490 Slovenia
F +36/(1) 350 0829 ZG Lighting d.o.o
info.hu@zumtobelgroup.com Štukljeva cesta 46
zumtobel.hu 1000 Ljubljana
T +386/(1) 5609 820
F +386/(1) 5609 866
info.si@zumtobelgroup.com
zumtobel.si

Services

EN 10/19 © Zumtobel Lighting GmbH

Technical content correct at time of printing. Subject to changes.
Please contact your local sales office for further information.
Z U M T O B E L S E R V I C E S
T H E L I G H T