HANOI UNIVERSITY

FACULTY OF INFORMATION TECHNOLOGY

RESEARCH PROPOSAL

GROUP 5: HUMAN-COMPUTER INTERACTION

 GROUP MEMBERS

1. Phạm Thành Nam (Team leader)– 1901040141 - 1/9/2001

2. Trương Đăng Sơn – 1901040180
3. Trần Thị Thu Phương - 1901040163
4. Đỗ Thu Huyền - 1901040097
5. Phạm Văn Bảo – 1901040030
6. Nguyễn Thị Nhàn – 1901040151
7. Lại Khánh Linh – 1901040123
8. Bùi Hà Linh Chi – 1901040036
9. Mai Tiến Dũng – 1901040042
10. Nguyễn Bá Hợp – 1901040089
11. Nguyễn Thị Duyên – 1901040048
12. Nguyễn Mạnh Hưng – 1901040103
 ABSTRACT

The question still exists and is big that the computer will help people make more easily or
harder in recognizing who they are, identifying their real problems, fully satisfying with the
beauty, set the right value into life, and makes their world safer now. The goal of this
special introductory workshop is to provide newcomers in the Human-Computer
Interaction (HCI) field with an introduction and overview of the field. The document will
begin with the definition of the field, followed by presentations and discussions of basic
knowledge of HCI's interdisciplinary technologies. The topic will include the history or
known as the HCI's evolution, some definitions of the experts or researchers that rule for
HCI, the organization of HCI, the great role HCI offers. and some HCI-related disciplines
for a small audience of readers interested in the HCI study and intending to learn more
about it.

i
 TABLE OF CONTENTS

ABSTRACT..................................................................................................................... i
TABLE OF CONTENTS............................................................................................. ...ii
1 Introduction...................................................................................................................5
2 Background...................................................................................................................6
3 Literature Review..........................................................................................................8
4 Research questions, hypotheses and their contribution to knowledge..........................10
5 Research Objectives and Scope....................................................................................11
6 Research Methodology and Justification.....................................................................12
6.1 Research Methodology and Methods…................................................................12
6.2 Site of Research.........................................................................................………12
6.3 Methodological Approach...............................................................................…..13
6.4 Data Collection......................................................................................................14
6.5 Data Analysis.........................................................................................................15
6.6 Justification............................................................................................................16
7 Ethics and Risk Considerations....................................................................................16
7.1 Ethics Considerations............................................................................................16
7.2 Risk Considerations...............................................................................................17
8 Research Plan...............................................................................................................18
REFERENCES................................................................................................................20
APPENDICES.................................................................................................................22

ii
1. Introduction
The rapidly developing society along with human intelligence and ceaseless creativity, have
invented computers as well as many other machines to serve human life most conveniently.
The computer has marked a turning point in the world change, it brings a lot of great
benefits to human. However, everything has two sides, besides creating great value and
serving people in all fields, there are many difficulties between people and computers due
to language barriers between both sides. Even computers misunderstand people's opinions,
leading to wrong work or failure to carry out human commands, causing damage to people.
This issue has emerged and attracts a lot of researchers and experts. Therefore, HCI
appeared in the field to be able to overcome and thoroughly resolve the above problems and
errors.

Knowledge of Human-Computer Interaction is increasingly important in any organization

of information technology not only people in the industry but also people who use
computers or any technology. Many researchers knew it, so they conduct surveys to pick
the HCI's brain, learn, and get essential knowledge about HCI. Therefore, many HCI
studies in many areas have been carried out in recent years. First and foremost, research on
Human-Computer Interaction in the software process by Alan Dix, Janet Finlay, Gregory D.
Abowd, and Russell Beale is conducted on February 13th, 2005. in chapter 6 of this paper,
the authors pointed out some trouble such as Management and contractual issues And
Interactive systems, and the software life cycle. Next, Human-Computer Interaction
Research Through the Lens of a Bibliometric Analysis by Konstantinos Koumaditis and
Tajammal Hussain. Highlighting the studies done in the HCI field to date for in-depth
study, the authors retrieved a dataset of 962 publications between 1969 and early 2017, The
analysis shows a core set of forty-six articles that structure HCI's four key elements,
Preliminary analysis highlighting HCI design, data management, user interaction,
psychological aspects. and perceptions and more recent trends in workplace HCI, sensors,
and wearable devices. Last but not least, the research of the Microsoft Team on Human-
Computer Interaction. Microsoft Research's Human-Computer Interaction Gather (HCI @
MSR) includes a world-renowned, intriguing group of investigating researchers, engineers,
and originators who take a user-centered approach to create, planning, and considering
computing innovation and its utilization. Ranges of claim to fame inside group incorporate
points such as interaction methods and gadgets, social computing and computer-supported
agreeable work, intelligently machine learning and crowd-powered frameworks, data
visualization, efficiency, expanded and virtual reality, full of feeling computing, wearables,
inclusive/accessible innovation plan, advances for rising markets, and ethnography.

The above research papers are planned and implemented very carefully and carefully, but
because HCI is still quite new because of the new field, researchers cannot study in-depth
and not worth the money and time they invest.

The significance of the research papers affecting the first two subjects is that non-
professional readers in this field can understand some of the basic knowledge of HCI,
second, for the readers. who have an understanding and background in HCI, they will
gather field insights and can also learn through the resources presented in research papers
and books.

The purpose of this study, like most other papers on HCI, is to help readers better
understand this novel and the complex-sounding scientific term "Human-Computer
Interaction". However, our research is improved and more complete because we
interviewed students at Hanoi University who read, and collected and analyzed data from
the research papers done before. In addition,this research paper is intended to help readers
better understand the basics of human-computer interaction, including the definition of
HCI, how the organization works, and HCI's role offers, as well as other industries that are
related to HCI.

Therefore, this paper, as the result of our research, aims to answer three questions: First and
foremost, what is Human-Computer Interaction?. Then, what are the key roles of HCI's
contributions?. Furthermore, in each problem, there would be highlights of the assumptions
made by experts in the field and the data collected from students in Hanoi University
through interviews as well as surveys.

2. Background
First of all, we need to know the definition of Human-Computer Interaction being studied,
depending on the different fields of investigation, it contains many diverse concepts and
meanings. For example, Human-Computer Interaction (HCI) includes the research,
planning, design, and exploitation of human (user) communication and computer
communication. This is often considered an intersection between computer science,
behavioral science, design, media research, and some other research fields. This term is
popularized by Stuart K. Card, Thomas P. Moran, and Allen Newell in his 1983 book The
Psychology of Human-Computer Interaction, although it has been used by authors since
1980. Terminology This suggests that, unlike other tools that have many limitations in use
(such as a hammer, which can be used to nail nails but does nothing else), a computer has a
lot of uses, and they are realized possible thanks to the unlimited communication between
user and computer.
Also, Human-Computer Interaction (HCI) is a discipline concerned with the design,
evaluation, and deploying interactive computer systems for human use and studying the
main phenomena around them (SIGCHI Curriculum Development Group, 1992).
According to Human-Machine Interaction Curriculum (cited in Science and Technology
Publishing House, 2005), Human-computer interaction is an information technology
subsector that studies user-computer interactions. This is an interdisciplinary discipline
between computer science and other fields. Human-Computer Interaction performed
through the user interface includes hardware (example: input and output devices) and
software (example: how and how information is transmitted to the user). The user transmits
his / her real question, goal, or request to the computer. Meanwhile, the computer transmits
back to the user information about the computer's state, responds to questions asked by the
user, or respond to the user's request. HCI is the investigation of how PCs and machines can
serve us better. It may sound straightforward, however, this field is so quick and energizing
in the 21st century that it's assisted with bringing around a portion of our proudest
creations, as computer-generated reality, self-driving vehicles, and the entirety of your
adored touch screen technology. There was an expert who gave his opinion on this matter.
“I think it’s a strange thing that in software, perhaps we’ve been so insensitive to our users
that we’ve had to invent this term. But the truth is that user interaction design is the very
essence of design.” — Daniel Jackson, Professor of Computer Science, MIT CSAIL.
However, all these concepts have in common that is the interaction between computers and
humans and makes it easy for humans to use or communicate with technology in general
and computers in particular.
Secondly, The next point to mention is the origin of the HCI. Until the last part of the
1970s, the solitary people who communicated with PCs were data innovation experts and
committed specialists. This changed problematically with the development of
individualized computing in the later 1970s. Individualized computing, including both
individual programming (efficiency applications, for example, content managers and
bookkeeping pages, and intuitive PC games) and PC stages (working frameworks,
programming dialects, and equipment), made everybody on the planet a potential PC client
and featured the insufficiencies of PCs concerning ease of use for the individuals who
needed to utilize PCs as devices.
Lastly, evolution through each different period: Early (PCs) required broad preparation to
utilize them appropriately and it was to be expected to have so numerous client experience
mistakes. Basic undertakings, for example, moving the cursor or erasing text, are
uncommon difficulties for the client - which are all huge deterrents to a PC's ease of use.
This was when HCI showed up, in the early 1980s, as an endeavor to concentrate on how
and why PCs could turn out to be easier to use. The quickly developing exploration field
envelops most types of IT.
Although the field of Human-Computer Interaction has developed colossally since its
origin, it will keep on developing as more individuals and PCs find. This is because HCI
must be acceptable when we know ourselves well - when scholars and social therapists dig
further into how and why we act, HCI can grow appropriately, to make gadgets and
machines that are all the more firmly connected with our human hearts.
3. Literature review

a. Analytical exposition

The article provides an empirical presentation, a critical context, and an integrative

conclusion on Human-Computer Interaction and Computer Vision patterns and best
practices. Human-Computer Interaction (HCI) is a computer user interface in which the
machine user works and sees the system is used to accomplish their particular tasks.
Information Technology (IT) is an integrated human-machine system that provides
processes, management, and decision-making for information support. Human-Computer
Interaction (HCI) is the investigation into how people use technological artifacts, and their
design (J. May, in International Encyclopedia of the Social & Behavioral Sciences, 2001).
According to J. May, HCI focuses less on the individual, has a lot to gain from other Social
Sciences investigations, research case sciences, and can provide insight into human
behavior in exchange for this.

HCI's purpose is to design computer systems that support user productivity and safety.
Humans and machines communicate through a user interface that makes it easier to
manipulate and monitor the status of the system. A system's functionality is characterized
by the collection of actions or services it provides its users with. System usability describes
how a system can be used to accomplish a task efficiently and adequately. The work that is
supported and the users who operate the system pay attention to an effective design
process.

HCI fully satisfies the different needs of groups of users and individuals. The factual
research papers in HCI reveal unknown insights into the degree of interaction between end-
users and technology, known as affordability. HCI has a variety of practical research
methods such as field experiments, formal experiments, field research, surveys, focus
groups, interviews, usability testing, contextual investigations, research case studies,
ethnography, diary studies, automatic data collection, and experiential sampling (Lopes,
AG, 2016, tr.365). HCI, as a multidisciplinary field, draws benefits and contributions from
different fields such as psychology, organizational and Social Sciences, computer science,
and cognitive science, to enhance high user experience and interaction with technology. A
variety of research methods are used in HCI because the field is multidisciplinary in nature
and is, therefore, a combination of search methods commonly used in the engineering,
Social Sciences, and medical. Organizations using different methods and tools to improve
UI design process evaluate and its, different between project goals Active user participation
in UI design use can be achieved through user-centric design and interaction of design and
evaluation. The most commonly used user-centric design methods include user requests,
field research, reviews, formal experience reviews, focus groups, user interviews, survey
testing, prototyping without user testing, design iteration, effect analysis, tag grading,
informal expert review, and participatory design.

b. Critical Context

Studying HCI requires both rigorous methodology and relevance. People tend to be more
inclined toward this or that. Several other areas of research focus more on theoretical
outcomes than on relevance. However, HCI research must be practical and relevant to the
person, organization, or design. Research needs to be able to influence interface design,
development processes, user training, public policy, or other things. Partly due to the
philosophy of the industry's founders, HCI has historically focused on practical results that
improve the quality of life (Hochheiser and Lazar, 2007). Is there sometimes tension
between researchers and practitioners? Sure. But all HCI studies should at least consider the
needs of both subjects. At the same time, the research methods used (irrespective of the
source study) must be strict and appropriate. It is not enough to develop a new desktop
interface without studying the needs of the interface and not monitoring user reviews. HCI
researchers are often placed in a missionary position, where they have to go out and
convince others of the need to focus on Human-Computer users. The only way to back up
claims of user importance and person-centered design is to do research closely and
rigorously.

In the early days of HCI research, metrics were based on standards of human activity from
human and psychological factors. How fast can someone complete a task? How many
missions have been completed and how many errors have been made? These are still the
basic foundations for measuring interface usability and are still relevant today. This metrics
is based on a task-centered model in which specific tasks can be separated, quantified, and
measured. These metrics included 10 for more information task correctness, time
performance, error rate, learning time, retention over time, and user satisfaction (see
Chapters 5 and 10 for more info. information about measuring user satisfaction with
surveys). These types of metrics are accepted by standards and industry-related
organizations, such as the National Institute of Standards and Technology (in the United
States) and the International Organization for Standardization (ISO).

4. Research questions, hypotheses and their contribution to knowledge.

The first question "To what extent do students of Hanoi University understand the term"
Human-Computer Interaction "?” aims to explore whether FIT students in particular and
Hanoi University students, in general, are aware of the research topic and how many of
them have a deep understanding of the field. Solving this question brings a new sense and
thinking about this research problem, before the time of research we found that students,
especially students majoring in information technology, were very vague and inexplicable.
and grasp the basic knowledge of the field that you are studying, but after researching, the
participants also have a brief understanding of this abstract field through exchanging
problems.

The second question "What is the role that the HCI industry plays in people's lives?" Our
question has two clear purposes. The first shows what HCI means to the digital world now
and in the future. Second, we have generated in participants passion and enjoyment with
HCI by pointing out its tremendous and wonderful roles.

The research hypothesis, based on these two questions, is:

Human-computer interaction will significantly affect the future of humanity because social
development also means that computers and artificial intelligence are also thriving. It will
affect every aspect of life now and in the future and will bring a bright future to the world.
However, experts also think about the negative effects they cause. Besides many benefits,
the consequences they bring are as great as the shield that people are too dependent on
machines or even machines or robots will dominate the world and humans. However, this is
just a hypothesis that they came up with thousands or millions of years later.

5. Research objectives and scope

The first is about the goal of this research paper that is to make this research topic
accessible to everyone, every student who is the future and the main human resource of
Vietnam and especially university students. Hanoi is more popular because HCI is a really
important sector, a major driver of the industry in particular and all other industries in
general. Only when people can understand the role and importance of this field can they
learn, passionately pursue and appreciate it. In addition, research also contributes a small
amount of data to this topic, later researchers or people interested in it can explore and use
it as a reference. Next, the issue to be discussed is the scope of this paper. It completely
covers students who are studying at Hanoi University and some more people with extensive
knowledge in the field of information technology such as (Dr. Do Quoc Truong, Mr. Viet
Anh) and also receives help and guidance enthusiasm of lecturers in the FIT faculty, in
particular Dr. Phung Van Dong.

6. Research Methodology and Justification

The primary purpose of the study is to inform readers what Human-Computer Interaction is
and the roles of HCI plays in a good deal of information technology field as well as other
aspects of life. Following the main purposes of the research paper, sub-objectives and
questions related to the research topic. This section will present the applied methods, data
collection through questionnaires, surveys and interviews, data analysis, and justification to
give appropriate answers to the problems we pose.

6.1. Research Methodology and Methods

Research methodology simply refers to the actual "method" of any part of the research.
More specifically, it is about how a researcher systematically designs a study to ensure
reliable and valid results that address the study's goals and objectives. (Derek Jansen
(MBA) and Kerryn Warren (Ph.D.), June 2020)
“If you steal from one author it's plagiarism; if you steal from many it's research.” (Wilson
Mizner, n.d).
Research terminology involves finding information and knowledge about a particular topic.
In other words, Research refers to the process of surveying, learning, and discovering new
knowledge and knowledge tests. This is a system of many processes that can solve
problems on their own and do scientific research or any field. According to Clifford Woody,
the research includes problem identification, hypothesis or research methodology; data
collection, organization, and evaluation; deduce and make a statement; and finally carefully
examining the conclusions to determine if they are consistent with the construction
hypothesis or not.
6.2. Site of Research
Most of the face-to-face surveys and interviews will be conducted at the University of
Hanoi, in particular, many of the people studying information technology are interviewed
as well as completing the survey on the campus, in classrooms, and libraries furthermore
some people with experience and knowledge in the field such as Dr. Do Quoc Truong, CEO
of Vietnam Artificial Intelligence System (VAIS), Mr. Viet Anh, CEO of FPT Telecom
Group and lecturers of the Faculty of Information Technology, Hanoi University include
Mr. Quang Hung, Mrs. Kieu Hoa, also contributed their opinions to contribute to the
research with in-depth content. To help the research with more comprehensive data, the
questionnaires were also posted on pages, groups on specific Facebook social networks
Truong Dai Hoc Ha Noi (Official Group), WE ARE HANUERS Group, and so on purpose
for students who are inspired Interesting or understanding this research field (Human-
Computer Interaction) can share knowledge as well as learn newer things.

6.3. Methodological Approach

The previous section discusses very important aspects of web usability, such as the nature
of the browser and search. Arguably, however, these concerns extend to Online use in
general, not just e-commerce. In this chapter, we will touch on Methodological Approach

Unique usability problems related to e-commerce and the experience of the consumer when
buying through the Site. Nielsen (2001) believes that bad website design is a major factor
affecting Web-based retailers 'profitability. He details a recent study in which users made
496 attempts on 20 large and small e-commerce sites to perform different tasks, with only
56 percent of those attempts being successful. If these findings are representative of the
wider e-commerce site population, then retailers may lose a significant percentage of
potential sales simply because their sites are confusing and hard to use.

Nielsen (1999) identifies a range of design errors commonly made by several websites,
including download times slowly, long scrolling navigation pages, scrolling text or looping
animation, orphan pages, bleeding-edge technology, non-standard link colors, and many
others. He offers several recommendations to overcome these and other design challenges.
He recommends, for example, for homepages: beginning the page with a summary that
summarizes what the business does, writing a window title with good visibility in search
engines and bookmarks, highlighting the highest priority tasks of the web, including a
search box, starting hyperlink names with the most relevant keywords, using meaningful
graphics, and many other important points (Nielsen, 2002). The main focus is on making it
easier for consumers to understand and access e-commerce sites. Designs that reduce the
cognitive overhead of users lead to greater performance, as we discussed earlier.

The fundamental lack of confidence (or trust) between most companies and customers on
the Web are s (Nielsen, 2002). The focus is on making it easier for a key explanation for the
lack of willingness of people to provide information or shop online. In other words,
confidence is important for 'online relationship transactions' involving personal and
financial data that take place in a virtual environment marked by confusion, loss of control,
and possible opportunism. Similarly, as echoed by Bhattacherjee (2002) based on the
opinions of

"Lack of trust can ultimately pose a significant threat to the successful conduct of electronic
commerce," said many other e-commerce researchers.

6.4. Data Collection

Research data collection is a very important step in scientific research. In order to have
accurate, complete data and meet the requirements of the research objectives, researchers
must choose methods, techniques and data collection tools that are suitable to the research
question. Research objects, research design and resources available to perform
research.Data collection is an integral part of any research to help researchers know the
important information for optimally completing research while solving the questions posed.
There are many techniques to collect data, depending on the purpose of the research as well
as the field of study. This is necessary for the research, it can be compared as a path to lead
the researcher from getting lost. Therefore, this paper will follow three approaches consist
of Quantitative Methods, Qualitative Procedures, and Mixed Methods Approach.
Quantitative research methods often focus on collecting data in numeric form, or
converting data into numbers, for analysis. The conclusions in the Quantitative research
methods data analysis are mainly based on the general, in large part. Qualitative research
methods often focus on collecting data in text form. The conclusions in the qualitative
research methods' data analysis are mainly based on common ground and the scores are
considered important (Tin T. Dang, Nov 2011).

Survey

The surveys include a variety of multiple choice questions and ratings to test the
perceptions and knowledge of reporters on the subject. Specifically, there are a total of 10
questions consist of 9 multiple choice questions and 1 scale question to evaluate their level
of interest in this field. The purpose is to conduct a survey with about 200 students of Hanoi
University, namely 150 students majoring in Information Technology and 50 students
studying a variety of disciplines at the campus, lecture halls and classes. study within 3
months. We adopted the formula "Constraint Triple" - a skill learned in project management
including scope, schedule and cost, so the survey was very successful and objective. The
questionnaire works in two ways: it is uploaded to the social networking sites that the study
subjects regularly operate, so the survey gets about 46% response rate, and the second way
is to broadcast. direct response rate reaches 54%.

Existing data

To fully understand this topic, our research team had to search a lot of research papers
related to this field. However, there are very few documents selected for analysis because
most of them are quite technical, not in line with our goals. The most helpful paper to our
research is “Piloting an aircraft: Decision-making and Technology” written by Adebayo
Adeniyi as an Indian expert in Academia.edu. Our team decided to go with it because it is a
peer-reviewed research paper and the content is relevant to our needs. There are 3 main
issues mentioned by the author in the research paper. First, the author talked about the
general development of the technology from before to now. He then analyzed the
importance of HCI and the factors that contribute to the development of HCI today. Finally,
the author gives expert opinions and helps readers to have a deeper understanding of the
topic of HCI.

Interviews
The results from the survey help this study to point out some of the important information
and numbers, but to be able to dig deeper to satisfy the reader's curiosity or curiosity and
curiosity. The fascination of the researchers, we decided to do the next activity which was
interview. We interviewed 4 students in the 3rd year of IT major, 2 CEOs of famous
companies in the information technology field and 2 lecturers of FIT faculty of this
university. The average interview time is about 5 to 15 minutes for the students, while with
experts and faculty we spend about 30 minutes to be able to understand more information
in this abstract research field. We are all recorded and recorded for further analysis.

6.5. Data Analysis

All members of the group came together to check the questionnaires, then calculate and
chart the data collected from the survey. Next, we reopen the transcript of what we
interviewed students with experts, then discussed the answer together, then concluded.
Besides analyzing data manually, we also refer to a number of applications and websites to
be able to test it more objectively and accurately. For example, STATA is a tool that helps to
analyze quantitative data. This makes the data from the collected sources absolutely
accurate and very reliable.

6.6. Justification

Diversity is the biggest attraction in human-computer interaction research. First of all, to

further assess the strengths of the relationship, the most important thing is to analyze the
human communication object, so the accuracy and reliability must be high from the
computer. Also, obtaining more accurate results will help them explore fields with the best
productivity and enrich explanations and synthesis of knowledge. However, some
limitations can be further specified. For humans, sophisticated information processing will
be used to learn to feel everything through the senses, how to represent information to
behavior to complete tasks. But with computers, subjects communicate mainly by
peripheral devices via keyboards, pointing devices, screens, and colors. Introduction to
design methods, techniques assessed through design standards, assessed through knowledge
and methodologies to improve usability.
Our research team conducts research by exploring the focus. The strategy is adopted by
many researchers because it shortens us time to study that problem. Besides, it also helps us
discover many research issues that have been verified, so we can save time verifying a
related issue.

With the unique pros and cons of human-computer interactions, the central research is the
option we feel is the most optimal to be able to discover new and relevant things with our
research.

7. Ethics and Risk considerations

7.1. Ethics considerations

The first requirement when we conduct this research is keeping the researcher healthy is an
important ethical concern, for anyone was involving in a study (Rebecca, Gibson, and Will,
2010). The participants are thoroughly and explicitly told about the survey. They can
understand the reasons why they are performing this survey and how to use the research.
Moreover, the participants take part in the survey voluntarily, and there is no compulsion in
the survey. In all studies, participation should be voluntary and there should be no coercion
or deceit (this latter issue will be addressed in the "Informed Consent" and "Other, More
Specific Ethical Issues" subsections). For the most part, you may not be able to compel
respondents to participate, although there are certain cases under which it might probably
happen. You should note that you are assisted by participants, and they should be
encouraged to participate, with a strong understanding that they are under no obligation to
do so and that if they do not assist you in your study, there will be no negative
repercussions for them. Depending on whom you are requesting help from, the potential for
intimidation differs. The target sample group might have specific features or needs in
certain cases, and if this were the case, special care would be needed.

7.2. Risk considerations

The general considerations and solutions for risking reduction will be considered according
to this criterion: information security. When individuals engage in this study, their private
data may be leaked, so data protection is one of the most critical research criteria.
Exploiting data from third-party users is not permitted. Besides, we only assess relevant
components that cause no trouble for the participants and researchers. Through
technological advancement, the security threats of software implementation, operating
systems, and human-interacting programs have become critical and have received growing
attention. In less complicated HCI, nuclear programs, medical assistance, and other visible
critical operations, safety risk assessment of HCI is a very important aspect of both safety
design and management, so that the user's experience can be improved and protected while
being controlled and controllable to achieve optimum protection and maximum reliability.
To assist and avoid human errors with catastrophic effects, HCI should be adopted.

8. Research plan
This research project is planned and implemented within 3 months. The plan of this
research project is very clear and organizing, we have divided it into several small
phases so that research can be done easily and most convenient and can help this study
achieve the best performance. Here are the three main stages in the research plan:

- Stage 1: Search, crawl, and study writing. The writing assets are books, articles, and so
forth in the library, the web identified with our examination point. We also collected data
by surveying and interviewing students from Hanoi University. At that point, we may
contact the teacher and request any troubles we may experience.

- Stage 2: Then, together we worked out the outline concept for the research paper, and
the arrangement and setting of the survey and interview results were clear and
reasonable.

- Stage 3: When the information is full of decimals, we collect all the data and discuss
the results we just got. Carefully analyzing these numbers and showing their meanings
helps readers to better grasp the situation of HCI. (This data is specific and current
information).

- Stage 4: We had all the information, started writing our research, and worked together
to make it as complete as possible. In this process, we encountered a lot of trouble, but
under the advice, the attention of the lecturer as well as his devotion we have improved
this research.
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Q

APPENDIX A

SURVEY

Human-Computer Interaction
We are team 5, FIT students, Hanoi University. We are conducting a research proposal on
the topic called Human-Computer Interaction. This survey is done to support us to acquire
data for our research proposal. We warmly welcome your viewpoints which significantly
contribute to the completion and the quality of our research proposal. Thank you so much
for your cooperation.

1. Have you heard the term "Human-Computer Interaction"?

• Yes
• No

2. According to you, Areas related to or interacting with HCI include:

o Front-end or UI/UX
o Artifical Intelligence (AI)
o Embedded System
o Others (Please specify) ________________________________________________

3. In your viewpoint, how many years will it take to become a Human-Computer

Interaction expert?
o 1-2 years
o 3-5 years
o 5-10 years
o More 10 years

o Others______________________________________________________________

4. Is HCI (Human-Computer Interaction) based on psychological factors of

humans?
o Yes
o No
o I don’t know
o Others____________________________________________________________
5. Do you know which centers or websites teach to Human-Computer Interaction
Knowledge or courses train to human about HCI?
 o CodeGym
o EDX
o MindX
o Udemy
o Udacity
o Others (Please specify) ________________________________________________
6. According to you, what is the biggest obstacle of Human-Computer Interaction
to pursue this field?
o Soft skills
o Teamwork skills
o Specialized skills
o Too many things to learn
o Others ____________________________________________________________
7. In your viewpoint, can Human-Computer Interaction be developed in future?
o Certain
o Possible
o Neutral
o Impossible
8. After hearing Human-Computer Interaction, do you want to pursue it?
o Yes
o No
o I don’t know

9. Why do humans have to study the field of human and computer interaction?

o Because they bring many benefits to human life

o Reduce staff training costs
o Increase labor productivity, do dangerous things for people
 o All of choice
o Others__________________________________________________________

10. Your interest level in this career: (1-Do not care, 2-dislike, 3-normal, 4-like, 5-
Really like)

1 2 3 4 5

O O O O O

APPENDIX B

INTERVIEW QUESTIONS
1. What Is The Meaning Of Human Computer Interaction and the positive effects HCI
brings?
2. Do you know celebrity in this field? Can you predict the growth in this field?

3. How do computers interact with people? How does Human-Computer Interaction

work?