Assessment 2 BSBPMG636

Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J

ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia
Assessment Details
Qualification Code/Title BSB60720 Advanced Diploma of Program Management
Assessment Type Assessment -02 (Project) Time allowed
Due Date Location AHIC Term / Year
Unit of Competency
National Code/Title BSBPMG636 Manage Benefits
Student Details
Student Name Student ID
Student Declaration: I declare that the work submitted is Signature: ____________________________

my own, and has not been copied or plagiarised from any Date: _____/______/__________
person or source.
Assessor Details
Assessor’s Name
RESULTS (Please
SATISFACTORY NOT SATISFACTORY
Circle)
Feedback to student:
Student Declaration: I declare that I have been Assessor Declaration: I declare that I have conducted a fair,
assessed in this unit, and I have been advised of my valid, reliable and flexible assessment with this student, and I
result. I am also aware of my appeal rights. have provided appropriate feedback.
Signature Signature
Date
Date
Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J
Version V1.0/ January 2019 Page 1 of 15

BSBPMG636 Manage Benefits
ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Instructions to the Candidates
 This assessment is to be completed according to the instructions given below in this document.
 Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge.
You will be entitled to one (1) resubmit in showing your competence with this unit.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-submission and re-sit policy for more information.
 If you have questions and other concerns that may affect your performance in the Assessment, please
inform the assessor immediately.
 Please read the Tasks carefully then complete all Tasks.
 To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment
along with a satisfactory result for another Assessment.
 This is an Open book assessment which you will do in your own time but complete in the time designated by
your assessor. Remember, that it must be your own work and if you use other sources then you must
reference these appropriately.
 Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit
Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the
Internet and word-processing system such as MS Word.
 Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be
12 and line spacing has to be Single line.
 Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.
 Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark
of Zero.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Reasonable adjustments
• Students with carer responsibilities, cultural or religious obligations, English as an
additional language, disability etc. can request for reasonable adjustments.
• Please note, academic standards of the unit/course will not be lowered to
accommodate the needs of any student, but there is a requirement to be flexible
about the way in which it is delivered or assessed.
• The Disability Standards for Education requires institutions to take reasonable steps
to enable the student with a disability to participate in education on the same basis as
a student without a disability.
• Trainer/Assessor must complete the section below “Reasonable Adjustment
Strategies Matrix” to ensure the explanation and correct strategy have been recorded
and implemented if applicable.
• Trainer/Assessor must notify the administration/compliance and quality assurance
department for any reasonable adjustments made.
• All evidence and supplementary documentation must be submitted with the
assessment pack to the administration/compliance and quality assurance
department.
Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)

Category Possible Reasonable Adjustment Strategy
Issue (select as applicable)
 LLN  Speaking  Verbal assessment
 Reading  Presentations
 Writing  Demonstration of a skill
 Confidence  Use of diagrams
 Use of supporting documents such as wordlists
 Non-English-  Speaking  Discuss with the student and supervisor (if applicable)
Speaking  Reading whether language, literacy and numeracy are likely to
Background  Writing impact on the assessment process
Cultural  Use methods that do not require a higher level of
background language or literacy than is required to perform the job
 Confidence role
 Use short sentences that do not contain large amounts
of information
 Clarify information by rephrasing, confirm
understanding
 Read any printed information to the student
 Use graphics, pictures and colour coding instead of, or
to support, text

ABN: 74 603 036 102
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 Offer to write down, or have someone else write, oral

responses given by the student
Ensure that the time available to complete the assessment,
while meeting enterprise requirements, takes account of
the student’s needs
 Indigenous  Knowledge  Culturally appropriate training
and Explore understanding of concepts and practical application
understanding through oral assessment
 Flexibility Flexible delivery
 Services Using group rather than individual assessments
 Assessment through completion of practical tasks in the field
Inappropriate after demonstration of skills and knowledge.
training and
assessment
 Age  Educational  Make sure font size is not too small
background Trainer/Assessor should refer to the student’s experience
 LimitedEnsure that the time available to complete the assessment
study skills takes account of the student’s needs
Provision of information or course materials in accessible
format.
Changes in teaching practices, e.g. wearing an FM
microphone to enable a student to hear lectures
Supply of specialised equipment or services, e.g. a note-
taker for a student who cannot write
Changes in lecture schedules and arrangements, e.g.
relocating classes to an accessible venue
Changes to course design, e.g. substituting an assessment
task
Modifications to physical environment, e.g. installing lever
taps, building ramps, installing a lift
 Educational  Reading  Discuss with the Student previous learning experience
background  Writing Ensure learning and assessment methods meet the
 Numeracy student’s individual need
 Limited
study skills
and/or learning
strategies
 Disability  Speaking  Identify the issues
 Reading  Create a climate of support
 Writing  Ensure access to support that the student has agreed

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
 Numeracy to
 Limited  Appropriately structure the assessment
study skillsProvide information or course materials in accessible format,
and/or learning e.g. a textbook in braille
strategies Changes in teaching practices, e.g. wearing an FM
microphone to enable a student to hear lectures
Supply of specialised equipment or services, e.g. a note-
taker for a student who cannot write
Changes in lecture schedules and arrangements, e.g.
relocating classes to an accessible venue
Changes to course design, e.g. substituting an assessment
task
 Modifications to physical environment, e.g. installing
lever taps, building ramps, installing a lift
Explanation of reasonable adjustments strategy used (If required)
What if you disagree on the assessment outcome?
You can appeal against a decision made in regards to your assessment. An appeal should
only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and
you feel you have sufficient grounds to believe that you are entitled to be assessed as
competent. You must be able to adequately demonstrate that you have the skills and
experience to be able to meet the requirements of units you are appealing the assessment
of.
Your trainer will outline the appeals process, which is available to the student. You can
request a form to make an appeal and submit it to your trainer, the course coordinator, or the
administration officer. The AHIC will examine the appeal and you will be advised of the
outcome within 14 days. Any additional information you wish to provide may be attached to
the appeal form.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Academic Integrity:
Academic Integrity is about the honest presentation of your academic work. It means
acknowledging the work of others while developing your own insights, knowledge and ideas.
As a student, you are required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse your work.
Plagiarism:
Plagiarism means to take and use another person's ideas and or manner of expressing them
and to pass them off as your own by failing to give appropriate acknowledgement. This
includes material sourced from the Internet, RTO staff, other students, and from published
and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being
used, which includes:
 Paraphrasing and presenting work or ideas without a reference
 Copying work either in whole or in part
 Presenting designs, codes or images as your own work
 Using phrases and passages verbatim without quotation marks or referencing the
author or web page
 Reproducing lecture notes without proper acknowledgement.
Collusion:
Collusion means unauthorised collaboration on assessable work (written, oral or practical)
with other people. This occurs when a student presents group work as their own or as the
work of someone else.
Collusion may be with another RTO student or with individuals or student’s external to the
RTO. This applies to work assessed by any educational and training body in Australia or
overseas.
Collusion occurs when you work without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit your work (without rto approval)
• Write or edit work for another student

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
• Offer to complete work or seek payment for completing academic work for other
students.
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion
and academic misconduct in group work please refer to the RTO’s policy on Academic
integrity, plagiarism and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against
students who engage in plagiarism and collusion as outlined in RTO’s policy.
Proven involvement in plagiarism or collusion may be recorded on students’ academic file
and could lead to disciplinary action.
Assessment Formatting and Answer length Guidance:

Your submitted document must follow the given criteria:
 Font must be Times New Roman, Font size need to be 12 and line spacing has to be
Single line.
 Your assessment needs to be submitted as an electronic copy unless requested
differently by your assessor.
 The Assessment file name for electronic copy should follow :
Student ID_Assessment_No ( Example AHI000014_Assessment 2)
Referencing
Include a reference list at the end of your work on a separate page or as footnotes. You
should reference the sources you have used in your assessments in the Harvard Style.
To access a web-based tool, see Harvard Style online generator
http://www.harvardgenerator.com

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Assessment Task 2: Program Benefits Management Project
Task summary
In this assessment task, you are required to manage program benefits to support strategic
objectives for a case study organisation by developing a Program Benefits Management
Report and meeting with project managers.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
 Strategic Plan
 eBook Project Report
 Project Managers
 Meeting space
Timing
Advise the student of the due date of these submissions.
Submit
 Draft Program Benefits Management Report
 Final Program Benefits Management Report
Assessment criteria
Students must complete all of the activities listed and will be assessed against the
assessment criteria included in the checklist included with this task.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will
indicate if you have satisfactorily addressed the requirements of each part of this task.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
If any parts of the task are not satisfactorily completed, the assessor will explain why, and
provide you written feedback along with guidance on what you must undertake to
demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later
time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have
been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder
you when attempting any part of the assessment.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Assessment Task 2 Instructions
Carefully read the following:
Grow Management Consultants specialises in leadership consultancy. It has been

operational for five years. The company offers a range of services to assist companies to
assess leadership behaviour of existing managers and performance metrics. They also
design and implement customised leadership programs based on the assessment. Services
are offered Australia-wide.
This year a number of exciting new projects will be launched to add to the company’s
offerings.
As a result of the new projects, you have recently been appointed as the new Program
Manager and part of your role is to implement and manage a new benefits management
approach. This approach has been adopted as it is considered to be fundamental to
effective program and project management. The approach involves identifying, planning,
measuring and tracking benefits from the start of the program until realisation of the last
projected benefit and aims to ensure that that the desired benefits are specific, measurable,
agreed, realistic and time bounded.
The new projects that will contribute to the overall project are as follows:
 Leadership Conference
An annual conference focusing on leadership will be organised. The conference will be a
one day event attracting high level speakers and participants. This year it will take place
in Sydney but in subsequent years it will be held in other capital cities. Dan Streep, the
Administration Manager has been allocated responsibility for organising the Conference.
 Professional development workshops
A series of professional development workshops will be organised focussing on aspects
of leading and managing staff. These will be short topic based workshops (e.g.
Emotional Intelligence for Leaders) conducted 4 times a year in all major cities i.e.
Sydney, Brisbane and Melbourne. They will run for 3 hours and also offer an opportunity
for networking. The Operations Manager, Donna Chisholm will be responsible for
organising and developing all the workshops.
The workshops are intended to be principle means of advertising for the company’s
consultancy services, where most of Grow Management Consultant’s income is
generated. The senior consultants run the workshops. They, and their assistants (who
also work as consultants), then use the contacts generated there to get commissions to
carry out management-level assessments and projects for the company. Donna co-

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
ordinates the consultants with the workshops.

 eBooks
The company has already produced an eBook on Business Growth Leadership
Techniques. The E-book has sold well. Several senior consultants have also expressed
interest in writing an eBook in their area of expertise. The eBook project was led by Erin
O’Donnell, who has been the company’s marketing manager for three years. An
additional project will see the development of two additional eBooks. Leadership in
Emotional Intelligence and Leadership in Learning. Erin will manage this.
Complete the following activities:
1. Write a Program Benefits Management Report.

As part of your responsibilities as the new program manager, you are required to implement
and manage a benefits management approach.
As a first step you have been asked to develop a Program Benefits Management Report with
the purpose of identifying benefits and trade-offs (also known as disbenefits). Your report will
then be discussed at a meeting with each of the newly appointed project managers as per
the scenario information provided.
The objective of the meeting will be to define program benefits and to agree on the overall
benefits delivery approach, as well as responsibilities. The report you develop will therefore
inform project managers such that they can contribute towards and agree on benefits
management.
Begin by reviewing the company’s Strategic Plan and the scenario information. You should
also review the data provided to you regarding the eBook. This initial data (finances report
and overall project report) will also assist in identifying benefits and trade-offs for all projects.
Then develop your report.
Your Program Benefits Management Report should include the following:

 An introduction to benefits management, including definition of and rationale
for benefits management and proposed benefits management approach
(including risk management, issues management and change control).

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
 Identification and evaluation of program benefits relevant to Grow

Management. Your evaluation should distinguish between short and long term
benefits, as well as the alignment of each benefit with strategic objectives.
 Evaluation of the trade-offs that arise based on the identified benefits.
 An evaluation of the eBook’s project performance and how this has assisted
in identifying program benefits.
 Prioritisation of benefits.
 Outline of the interdependency of identified benefits.
 Evaluation of internal and external issues that could impact on the program.
Regarding external impacts, your report should include an external review of
current trends relevant to the industry in which the company operates.
Regarding internal issues, consider and report on potential internal factors
that could impact on the program context and potential change control
mechanisms.
 Proposed assigning of responsibilities for benefits.
Use the Program Benefits Management Report Template to guide your work.
You will be modifying your report following a meeting with the Project Managers, so save this
version of the document as Draft Program Benefits Management Report.
Submit Draft Program Benefits Management Report to your assessor.
2. Conduct a program benefits management meeting.

The objective of this meeting is to define and agree on program benefits with your program
management report providing a basis for discussion.
Begin by going through your report with the project managers.
At the meeting and once you have gone through your report:
 Ask for feedback on the benefits you have identified.
 Agree on program benefits and the program benefits delivery approach,
including how benefits will be measured.
 Discuss program benefit interdependencies and how to manage these.
 Assign benefits to each manager and have each manager accept this.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
During the meeting, you are required to demonstrate effective communication skills
including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding
 Negotiate changes to your strategy
3. Review the Program Benefits Management Report

Following the meeting, review your report, adding information and ideas that were generated
and agreed on.
Submit your final Program Benefits Management Report to your assessor.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Assessment Task 2 Checklist
Student’s name:
Completed
Did the student: successfully Comments
Yes No
Outline approach to the delivery of benefits?
Identify and evaluate benefits relevant to the

case study organisation?
Evaluate benefits and their alignment to the case

study organisation’s objectives in the Strategic
Plan?
Evaluate short and long term benefits?
Prioritise benefits?
Evaluate trade-offs relevant to benefits?
Determine benefits interdependency?
Assess qualitative and quantitative data relevant

to the eBook project already conducted to
determine project and overall program
performance according to targets set?
Monitor and evaluate external issues that could

impact on the program, including review of
trends?
Monitor and evaluate internal issues that could

impact on the program, including review of
internal issues?
Assign responsibilities for benefits?
At the meeting with the project managers seek

feedback on the benefits identified?
Agree on program benefits and the program

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Student’s name:
Completed
Did the student: successfully Comments
Yes No
benefits delivery approach, including how

benefits will be measured?
Discuss program benefit interdependencies and

how to manage these?
Assign benefits to each manager and have each

manager accept this?
During the meeting, demonstrate effective

communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist
with understanding
 Asking questions to identify required
information
 Responding to questions as required
 Using active listening techniques to confirm
understanding
 Using negotiating skills
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date
The End


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Australian Harbour International College

RTO ID: 41338 CRICOS Provider Code: 03449J

Student Declaration: I declare that the work submitted is Signature: ____________________________

Version V1.0/ January 2019 Page 1 of 15

Instructions to the Candidates

Version V1.0/ January 2019 Page 2 of 15

Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)

Version V1.0/ January 2019 Page 3 of 15

 Offer to write down, or have someone else write, oral

Version V1.0/ January 2019 Page 4 of 15

Explanation of reasonable adjustments strategy used (If required)

What if you disagree on the assessment outcome?

Version V1.0/ January 2019 Page 5 of 15

Version V1.0/ January 2019 Page 6 of 15

Assessment Formatting and Answer length Guidance:

Student ID_Assessment_No ( Example AHI000014_Assessment 2)

Version V1.0/ January 2019 Page 7 of 15

Assessment Task 2: Program Benefits Management Project

This assessment is to be completed in the simulated work environment in the RTO.

Version V1.0/ January 2019 Page 8 of 15

Version V1.0/ January 2019 Page 9 of 15

Assessment Task 2 Instructions

Carefully read the following:

Grow Management Consultants specialises in leadership consultancy. It has been

Version V1.0/ January 2019 Page 10 of 15

ordinates the consultants with the workshops.

Complete the following activities:

1. Write a Program Benefits Management Report.

Then develop your report.

Your Program Benefits Management Report should include the following:

Version V1.0/ January 2019 Page 11 of 15

 Identification and evaluation of program benefits relevant to Grow

Submit Draft Program Benefits Management Report to your assessor.

2. Conduct a program benefits management meeting.

Begin by going through your report with the project managers.

Version V1.0/ January 2019 Page 12 of 15

3. Review the Program Benefits Management Report

Submit your final Program Benefits Management Report to your assessor.

Version V1.0/ January 2019 Page 13 of 15

Assessment Task 2 Checklist

Outline approach to the delivery of benefits?

Identify and evaluate benefits relevant to the

Evaluate benefits and their alignment to the case

Evaluate short and long term benefits?

Evaluate trade-offs relevant to benefits?

Determine benefits interdependency?

Assess qualitative and quantitative data relevant

Monitor and evaluate external issues that could

Monitor and evaluate internal issues that could

Assign responsibilities for benefits?

At the meeting with the project managers seek

Agree on program benefits and the program

Version V1.0/ January 2019 Page 14 of 15

benefits delivery approach, including how

Discuss program benefit interdependencies and

Assign benefits to each manager and have each

During the meeting, demonstrate effective

Task Outcome: Satisfactory  Not Satisfactory 