Assessment 3 BSBPMG636

Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J

ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia
Assessment Details
Qualification Code/Title BSB60720 Advanced Diploma of Program Management
Assessment Type Assessment -03 (Project) Time allowed 4 Weeks
Due Date 19/06/2022 Location AHIC Term / Year
Unit of Competency
National Code/Title BSBPMG636 Manage Benefits
Student Details
Student Name Ishwori Pandey Bista Student ID
Student Declaration: I declare that the work submitted is Signature: Ishwori Pandey Bista
my own, and has not been copied or plagiarised from any Date: 18/06/2022
person or source.
Assessor Details
Assessor’s Name
RESULTS (Please
SATISFACTORY NOT SATISFACTORY
Circle)
Feedback to student:
Student Declaration: I declare that I have been Assessor Declaration: I declare that I have conducted a fair,
assessed in this unit, and I have been advised of my valid, reliable and flexible assessment with this student, and I
result. I am also aware of my appeal rights. have provided appropriate feedback.
Signature Signature
Ishwori Pandey Bista
Date
Date
18/06/2022
Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia
|RTO NO: 41338 | CRICOS Provider Code: 03449J
Version V1.0/ January 2019 Page 1 of 14

BSBPMG636 Manage Benefits
ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Instructions to the Candidates
 This assessment is to be completed according to the instructions given below in this document.
 Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge.
You will be entitled to one (1) resubmit in showing your competence with this unit.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-submission and re-sit policy for more information.
 If you have questions and other concerns that may affect your performance in the Assessment, please
inform the assessor immediately.
 Please read the Tasks carefully then complete all Tasks.
 To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment
along with a satisfactory result for another Assessment.
 This is an Open book assessment which you will do in your own time but complete in the time designated by
your assessor. Remember, that it must be your own work and if you use other sources then you must
reference these appropriately.
 Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit
Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the
Internet and word-processing system such as MS Word.
 Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be
12 and line spacing has to be Single line.
 Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.
 Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark
of Zero.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Reasonable adjustments
• Students with carer responsibilities, cultural or religious obligations, English as an
additional language, disability etc. can request for reasonable adjustments.
• Please note, academic standards of the unit/course will not be lowered to
accommodate the needs of any student, but there is a requirement to be flexible
about the way in which it is delivered or assessed.
• The Disability Standards for Education requires institutions to take reasonable steps
to enable the student with a disability to participate in education on the same basis as
a student without a disability.
• Trainer/Assessor must complete the section below “Reasonable Adjustment
Strategies Matrix” to ensure the explanation and correct strategy have been recorded
and implemented if applicable.
• Trainer/Assessor must notify the administration/compliance and quality assurance
department for any reasonable adjustments made.
• All evidence and supplementary documentation must be submitted with the
assessment pack to the administration/compliance and quality assurance
department.
Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)

Category Possible Reasonable Adjustment Strategy
Issue (select as applicable)
 LLN  Speaking  Verbal assessment
 Reading  Presentations
 Writing  Demonstration of a skill
 Confidence  Use of diagrams
 Use of supporting documents such as wordlists
 Non-English-  Speaking  Discuss with the student and supervisor (if applicable)
Speaking  Reading whether language, literacy and numeracy are likely to
Background  Writing impact on the assessment process
Cultural  Use methods that do not require a higher level of
background language or literacy than is required to perform the job
 Confidence role
 Use short sentences that do not contain large amounts
of information
 Clarify information by rephrasing, confirm
understanding
 Read any printed information to the student
 Use graphics, pictures and colour coding instead of, or
to support, text

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
 Offer to write down, or have someone else write, oral

responses given by the student
Ensure that the time available to complete the assessment,
while meeting enterprise requirements, takes account of
the student’s needs
 Indigenous  Knowledge  Culturally appropriate training
and Explore understanding of concepts and practical application
understanding through oral assessment
 Flexibility Flexible delivery
 Services Using group rather than individual assessments
 Assessment through completion of practical tasks in the field
Inappropriate after demonstration of skills and knowledge.
training and
assessment
 Age  Educational  Make sure font size is not too small
background Trainer/Assessor should refer to the student’s experience
 LimitedEnsure that the time available to complete the assessment
study skills takes account of the student’s needs
Provision of information or course materials in accessible
format.
Changes in teaching practices, e.g. wearing an FM
microphone to enable a student to hear lectures
Supply of specialised equipment or services, e.g. a note-
taker for a student who cannot write
Changes in lecture schedules and arrangements, e.g.
relocating classes to an accessible venue
Changes to course design, e.g. substituting an assessment
task
Modifications to physical environment, e.g. installing lever
taps, building ramps, installing a lift
 Educational  Reading  Discuss with the Student previous learning experience
background  Writing Ensure learning and assessment methods meet the
 Numeracy student’s individual need
 Limited
study skills
and/or learning
strategies
 Disability  Speaking  Identify the issues
 Reading  Create a climate of support
 Writing  Ensure access to support that the student has agreed

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
 Numeracy to
 Limited  Appropriately structure the assessment
study skillsProvide information or course materials in accessible format,
and/or learning e.g. a textbook in braille
strategies Changes in teaching practices, e.g. wearing an FM
microphone to enable a student to hear lectures
Supply of specialised equipment or services, e.g. a note-
taker for a student who cannot write
Changes in lecture schedules and arrangements, e.g.
relocating classes to an accessible venue
Changes to course design, e.g. substituting an assessment
task
 Modifications to physical environment, e.g. installing
lever taps, building ramps, installing a lift
Explanation of reasonable adjustments strategy used (If required)
What if you disagree on the assessment outcome?
You can appeal against a decision made in regards to your assessment. An appeal should
only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and
you feel you have sufficient grounds to believe that you are entitled to be assessed as
competent. You must be able to adequately demonstrate that you have the skills and
experience to be able to meet the requirements of units you are appealing the assessment
of.
Your trainer will outline the appeals process, which is available to the student. You can
request a form to make an appeal and submit it to your trainer, the course coordinator, or the
administration officer. The AHIC will examine the appeal and you will be advised of the
outcome within 14 days. Any additional information you wish to provide may be attached to
the appeal form.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Academic Integrity:
Academic Integrity is about the honest presentation of your academic work. It means
acknowledging the work of others while developing your own insights, knowledge and ideas.
As a student, you are required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse your work.
Plagiarism:
Plagiarism means to take and use another person's ideas and or manner of expressing them
and to pass them off as your own by failing to give appropriate acknowledgement. This
includes material sourced from the Internet, RTO staff, other students, and from published
and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being
used, which includes:
 Paraphrasing and presenting work or ideas without a reference
 Copying work either in whole or in part
 Presenting designs, codes or images as your own work
 Using phrases and passages verbatim without quotation marks or referencing the
author or web page
 Reproducing lecture notes without proper acknowledgement.
Collusion:
Collusion means unauthorised collaboration on assessable work (written, oral or practical)
with other people. This occurs when a student presents group work as their own or as the
work of someone else.
Collusion may be with another RTO student or with individuals or student’s external to the
RTO. This applies to work assessed by any educational and training body in Australia or
overseas.
Collusion occurs when you work without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit your work (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other
students.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion
and academic misconduct in group work please refer to the RTO’s policy on Academic
integrity, plagiarism and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against
students who engage in plagiarism and collusion as outlined in RTO’s policy.
Proven involvement in plagiarism or collusion may be recorded on students’ academic file
and could lead to disciplinary action.
Assessment Formatting and Answer length Guidance:

Your submitted document must follow the given criteria:
 Font must be Times New Roman, Font size need to be 12 and line spacing has to be
Single line.
 Your assessment needs to be submitted as an electronic copy unless requested
differently by your assessor.
 The Assessment file name for electronic copy should follow :
Student ID_Assessment_No ( Example AHI000014_Assessment 3)
Referencing
Include a reference list at the end of your work on a separate page or as footnotes. You
should reference the sources you have used in your assessments in the Harvard Style.
To access a web-based tool, see Harvard Style online generator
http://www.harvardgenerator.com

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Assessment Task 3: Program Benefits Attainment Project
Task summary
In this assessment task, you will measure, assess and report on the attainment of program benefits,
as well as plan and conduct training to address program variances.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
 Project Benefits Attainment Report Template
 Email from CEO
 Project Benefits Tool
 Project Closure Report Dan
 Project Closure Report Donna
 Project Closure Report Erin
 Workshop Finances Report
 Conference Finances Report
 eBook Finances Information –new eBooks
 Seminar Plan Template
Timing
Advise the student of the due date of these submissions.
Submit
 Program benefits attainment report
 Benefits delivery toolkit
 Completed session plan template
Assessment criteria
Students must complete all of the activities listed and will be assessed against the
assessment criteria included in the checklist included with this task.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will
indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and
provide you written feedback along with guidance on what you must undertake to
demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later
time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have
been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder
you when attempting any part of the assessment.

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Assessment Task 3 Instructions
Carefully review the following:
Assume it is 12 months later and the projects have been completed and you have
received a number of year end project closure reports from the project managers
(bearing in mind that all of these projects will commenced again shortly for the new
calendar year).
Assume also that you have received a communication from the CEO regarding the
current program benefits measurement and delivery approach and recommendations
for change.
Complete the following activities:
1. Write a program benefits attainment report.

Using the progress reports provided, you are required to develop a program benefits
attainment report.
Begin by reviewing the project closure reports, conference finances report, the email from
the CEO and the scenario information.
Your program benefits attainment report should include the following:

 An assessment of the deliverables of each project as per the program
measurement approach.
 The extent to which deliverables of expected benefits have been achieved or
not and any variances.
 Recommendations for changes to the program measurement and delivery
approach as per the communication from the CEO.
 Lessons learned through the projects to date.
Use the Program Benefits Attainment Report Template to guide your work.
2. Send an email to your assessor.


ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should refer to the recent meeting and summarise the contents of the attachment and ask
for their feedback and approval to move forward with the program.
Attach your Program Benefits Attainment Report to the email.
3. Address variances in delivery of expected benefits

Assume that you receive the following communication from the CEO following delivery of
your program benefits attainment report.
Dear Program Manager
Thank you for your recent Program Management Attainment Report. I note from your report
that despite an expected benefit being collaboration between project managers across
projects that this has not occurred.
To this effect, I would like you to develop and run a training session for the project managers
about team collaboration.
4. Develop seminar plan

Plan for a short lunchtime seminar for the project managers.
The seminar you develop must be of 30 minutes’ duration and include a range of activities. It
should include, as a minimum, a PowerPoint presentation outlining key points, a video about
the topic to add interest to your presentation, a practical activity, and time for discussion.
Use the Seminar Plan Template provided by your assessor to develop an outline for the
seminar that addresses:
 Seminar title
 Learning objectives
 Introduction to the topic and overview of session
 Key learning points
 Timings for each part of the session
 A video to illustrate concepts

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
 Practical activity
 Time for discussion
5. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachment and seek their feedback.
The email text should also ask for the place, data and time of the seminar.
Attach your Seminar Plan to the email.
6. Deliver training
Present the learning and development activity on the date and time as advised by your
assessor.
Your assessor will organise at least three other students to participate in the session.
During the seminar, you will be required to demonstrate effective communication skills
including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Assessment Task 3 Checklist
Student’s name:
Completed
Did the student: successfully Comments
Yes No
Assess and report on deliverables from all

projects according to the agreed benefits
measurement approach?
Measure and report on progress of expected

benefits?.
Evaluate and report on benefits against project

targets?
.
Evaluate and report on lessons learned from the

projects?
Address variances in delivery of expected

benefits by developing a training session for
project managers on team collaboration.
As evidenced by the student submitting their
completed Seminar Plan template.
Address variances in delivery of expected

benefits by providing a training session for
project managers on team collaboration.
During the training, demonstrate effective

communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist
with understanding
 Asking questions to identify required
information
 Responding to questions as required
 Using active listening techniques to confirm

ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
Student’s name:
Completed
Did the student: successfully Comments
Yes No
understanding?
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date
The End


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Australian Harbour International College

RTO ID: 41338 CRICOS Provider Code: 03449J

Version V1.0/ January 2019 Page 1 of 14

Instructions to the Candidates

Version V1.0/ January 2019 Page 2 of 14

Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)

Version V1.0/ January 2019 Page 3 of 14

 Offer to write down, or have someone else write, oral

Version V1.0/ January 2019 Page 4 of 14

Explanation of reasonable adjustments strategy used (If required)

What if you disagree on the assessment outcome?

Version V1.0/ January 2019 Page 5 of 14

Version V1.0/ January 2019 Page 6 of 14

Assessment Formatting and Answer length Guidance:

Student ID_Assessment_No ( Example AHI000014_Assessment 3)

Version V1.0/ January 2019 Page 7 of 14

Assessment Task 3: Program Benefits Attainment Project

This assessment is to be completed in the simulated work environment in the RTO.

Version V1.0/ January 2019 Page 8 of 14

Version V1.0/ January 2019 Page 9 of 14

Assessment Task 3 Instructions

Carefully review the following:

Complete the following activities:

1. Write a program benefits attainment report.

Your program benefits attainment report should include the following:

2. Send an email to your assessor.

Version V1.0/ January 2019 Page 10 of 14

Attach your Program Benefits Attainment Report to the email.

3. Address variances in delivery of expected benefits

Dear Program Manager

4. Develop seminar plan

Version V1.0/ January 2019 Page 11 of 14

5. Send an email to your assessor.

Attach your Seminar Plan to the email.

Version V1.0/ January 2019 Page 12 of 14

Assessment Task 3 Checklist

Assess and report on deliverables from all

Measure and report on progress of expected

Evaluate and report on benefits against project

Evaluate and report on lessons learned from the

Address variances in delivery of expected

Address variances in delivery of expected

During the training, demonstrate effective

Version V1.0/ January 2019 Page 13 of 14

Task Outcome: Satisfactory  Not Satisfactory 

Version V1.0/ January 2019 Page 14 of 14

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