Fundamental level: 111 hours (minimum)

Skill Training
Siebel Fundamentals Siebel 8.0 Essentials
Siebel 8 Consultant Certification Siebel 8.0 Essentials Assessment

ADVISOR WEBCAST: "Siebel IP17 Upgrade Process Technical

Siebel DB Upgrade Overview Overview" held on March 7, 2018 (Doc ID 2353728.1)
Upgrade Advisor: Upgrade Siebel to Latest Release (Doc ID
Siebel DB Upgrade General Information 2284019.2)

Incremental Repository Merge (IRM) - FAQ and Troubleshooting

Incremental Repository Merge (Doc ID 1623495.2)
Siebel bookshelf > Siebel Database Upgrade Guide > Incremental
Incremental Repository Merge Repository Merge

Siebel Database Upgrade Siebel bookshelf > Siebel Database Upgrade Guide

FasTrack: Siebel : Upgrade to IP17 failing with multiple errors (Doc

Upgrade Troubleshooting Practice ID 2313940.1)

FasTrack:SIEBEL: Unable to Run IRM Upgphys to IP17.2 (Doc ID

Upgrade Troubleshooting Practice 2333778.1)

FasTrack: SIEBEL: ddldict fails while running IP17 IRM Process (Doc
Upgrade Troubleshooting Practice ID 2342880.1)

Overall Siebel information Siebel bookshelves (all releases)

Siebel Transfer of Information How to Access Siebel TOI Trainings ? (Doc ID 2499120.1)
Siebel Upgrade TOIs How to Access Siebel TOI Trainings ? (Doc ID 2499120.1)

Ongoing Upgrade issues round tables Crew Upgrade Calls

By accessing Siebel labs, Siebel pre-installed images can be

Siebel machines lab allocated for training or issues reproductions.

There are Siebel multiple releases up and running boxes for quick
Siebel Public environments tests and verification (Public boxes: shared environments )
 New upgrade engineers can learn with customers experiences.
Oracle engineers are not allowed to post questions, only answers.
New engineers can consult the threads to have a picture of current
Siebel communities issues reported by customers.

Slack channel Engineers can post questions/answers in Slack application.

Duration (hours) Training Links
80
4

1 Available in My Oracle Support support.us.oracle.com > Knowledge tab

8 Available in My Oracle Support support.us.oracle.com > Knowledge tab

2 Available in My Oracle Support support.us.oracle.com > Knowledge tab

New Siebel upgrade engineers are recommended to start practicing the upgrade by
16 learning a simplified upgrade type, known as Incremental Repository Merge.

Full upgrade information:

for reference docs.oracle.com https://docs.oracle.com/cd/F14158_11/books/UPG/index.html

Available in My Oracle Support support.us.oracle.com > Knowledge tab. Ask your

Depends on mock
customer's availability
Depends on mock
customer's availability
Depends on mock
customer's availability
manager to assign a "mock customer" . The mock customer is an upgrade engineer,
who will interact with you as if he/she was a customer.
Available in My Oracle Support support.us.oracle.com > Knowledge tab. Ask your
manager to assign a "mock customer" . The mock customer is an upgrade engineer,
who will interact with you as if he/she was a customer.
Available in My Oracle Support support.us.oracle.com > Knowledge tab. Ask your
manager to assign a "mock customer" . The mock customer is an upgrade engineer,
who will interact with you as if he/she was a customer.

For continuous reference Available in docs.oracle.com > applications > Siebel CRM

There are multiple web recorded Siebel trainings, known as TOI. It is recommended
to research Siebel related trainings using the document 2499120.1. This document
For continuous reference can be accessed at support.us.oracle.com > Knowledge tab
Research by Siebel > Siebel : Upgrading.
Ask your manager when the Upgrade Crew Calls are taking place. Engineers can raise
questions and share information with other engineers. These calls are mentored by a
30 minutes calls senior upgrade engineer.

n/a https://vcap.us.oracle.com/

n/a http://celprdwb.us.oracle.com/ords/f?p=107:108:2649328304707:::::
ongoing process https://community.oracle.com

ongoing process Enroll in Slack Siebel support channel #sup-siebel