Job Position: Program Advisor

Job Location: Delhi

Skills & Experience:

• Should be from the Ed-tech Industry.

• Good verbal and written communication skills.
• 2 -4 years of experience in the Ed-tech Industry (overall 5+)
• Knowledge of Indian and global learning/education industry
• Consultative Mindset - The candidate must have a consultative mindset and an
understanding to provide counselling to candidates.
• Competency in Microsoft Excel, PPT & Word is a MUST.
• Problem-solving - good aptitude and stakeholder management skills.
• Ability to hold meaningful conversations with senior professionals.

Role Definition:

• Ownership of the end-to-end learning journey of the participants to ensure learning

outcomes are met and participants have a wonderful learning experience with high
satisfaction levels.
• Being the first point of contact for participants, troubleshoot queries and manage
discussions
• Complete ownership of all the Program Office responsibilities around scheduling and
delivery activities, including but not limited to, online sessions, webinars, evaluations,
grading, presentations, etc. This will require engagement with a variety of stakeholders
like program managers, academicians, industry professionals, and many other internal
and external stakeholders.
• Consistent and thorough monitoring of participants’ performance and engagement
using various program trackers to ensure each participant gets personalized experience
in terms of support and learning experience. This will require forging meaningful
relationships with the participants
• Management, identification, and implementation of processes for smoother program
management to ensure a consistent and trouble-free learning experience.