XII. Organization devolopment.

1. Organizational units

When we start a company, the organizational unit is one of the important factors to be able
to develop the organization. Because it helps us to manage our audience effectively...
Because Wemade is a small company, the unit of organizing our management team is also
quite simple:

Director

Deputy Deputy
production finance
director director

Customer
Production Technical Finance
service
manager manager manager 
manager

2. Division of work
To have initiatives in the field of e-commerce, businesses need the help of key members.
These characters can answer many questions and help your eCommerce plan grow
successfully.
- Function:

 Director: The representative of the company to run projects and handle day-to-day
business activities of the company has the right to decide on personnel issues under
his/her management such as appointment, dismissal, and dismissal of employees. titles
under the department they manage; To sign contracts on behalf of the company within
its jurisdiction.
 Deputy production director: Planning production, organizing production according to
the technological process, orders and assigned plans. Maintain and improve the quality
system in order to reduce the rate of errors and product failures, and increase the
efficiency of using machines, materials and human resources.
 Deputy finance director: Cash flow management and general accounting; Prepare
short-term and long-term loan service dossiers; Budgeting and financial reporting;
Timely update and master the regulations, financial management policies, tax policies
of the Ministry of Finance, the General Department of Taxation, to advise the Board of
Directors and the Board of Management for timely settlement.
 Production manager: Monitor the company's production situation, ensure technical
factors, import and export activities, research activities for product innovation, product
quality assessment activities, transportation activities, etc. product delivery to
customers, product management activities in accordance with quality…
 Technical manager: Operating the departments to build goals and targets for each
department to ensure the completion of the company's common goals, monitor the
project and make decisions and suggestions on solutions, strategies, and system
assurance. Management is updated and effective, directing the construction and
implementation of marketing plans to promote the company's brand in the market,
orienting the organization to build and develop sales channels. for company.
 Finance manager: : Perform jobs related to professional finance and accounting
according to accounting standards and principles prescribed by the State; Complete and
timely accounting of all assets including equity and liabilities.
 Customer service manager: Research and evaluate the buying behavior and psychology
of each group of classified customers. - Answering and consulting customers' questions
and difficulties.
3. Identify resources
Wemade we use both methods of outsourcing and using company resources. Because our
company is a small company, using only company resources will be difficult and time
consuming. Therefore, we have established a project team responsible for implementing the
e-commerce plan. This team needs people with enough knowledge of the Internet and
technology to know which one is appropriate. Team members must be creative thinkers and
interested in moving the company forward.
The skills required for e-commerce project personnel are: business knowledge, ability,
creativity, and the belief of the whole company. The project team leader needs to have a
good sense of company goals and effective management and implementation culture.
In addition, in the implementation and operation phases, resources can be used different.
For example, in the implementation phase, it is possible to hire an external company to
perform, but in the operation phase, using resources in the company, through a process
educate. Even if you outsource some work, you need to the process to transfer the
management and paperwork of that stage to the company.
 Work
Build layouts and interfaces
Webpage
Website Content Creation
Collect pictures of the
company and products.
Process images to put on
the website
Internet connection
Installing a web server
(hardware)
Install web server software
Install content management
software
Develop company human
resources to maintain
website content
Develop company human
resources to maintain
website services
Building a communication
process with foreign
customers
Human Resources
Outsourcing
1 employee in the company
- 2 hours/day, working for 3
months
1 employee of the company
Outsourcing
Outsourcing
Outsourcing
Outsourcing
Outsourcing
Hire a training expert
Recruiting new employees
Company employees - 1
hour/day, available during
project implementation.
Skills required
Website Design
English ability,
understanding of company
history, products and
services.
Photograph
Website Design
Data network
Hardware settings
Install and configure
web server
Content Management
Content Management
Website Service Operation
Customer management,
understanding company
internal processes
 Build conversation and Company employees - 1 Customer management
correspondence templates hour/day, available during
to communicate with project implementation.
foreign customers

Build conversation and Recruiting new employees Customer management

correspondence templates
to communicate with
foreign customers

VIII. MANAGEMENT TEAM

1. Requirements of the knowledge and experience of the management team.
Each position needs people with knowledge and experience. Below are some information of
Wemade's leadership team:
Director:
- Graduated from University or Graduate School in Economics, Business
Administration or related fields.
- Minimum 5 years of experience as CEO or similar management positions.
- In-depth knowledge of finance and strategy.
- Possess in-depth knowledge of corporate governance and general management
methods
- Experience in developing business strategies and implementing vision
- Having a wide knowledge of Marketing, PR, Human Resources, Administration, ...
and other functions of the business so that the business can run smoothly.
- Strategic planning and analysis skills.
- Proficient in office. Use foreign languages at a good level - good enough to
understand partners and negotiate. Proficiency in foreign languages is an advantage.
- Good organizational and leadership skills.
- Good improvisation and problem-solving ability.
- Good presentation and persuasion skills.
- A decisive person with a high sense of responsibility.
Deputy production director:
- Graduated from University with major in technology.
- Knowledge of manufacturing technology.
- Minimum 5 years in manufacturing industry.
- Understanding Labor Law.
- Ability to manage and handle work.
- Job planning skills.
- Ability to organize training - training.
- Sensitive and decisive when dealing with work.
- Dare to take responsibility
 - Dynamic, creative, good improvisation.
- Able to work independently, under high pressure, able to work in a team

Deputy finance director:

- In terms of education, applicants should have a background in accounting,
economics, finance or related fields.
- Decision-making skills as well as problem-solving skills, finding solutions, new
directions for a business in difficult times.
- Leadership skills and strategic vision.
- Accounting skills and corporate finance capabilities.
- Ability to work under pressure.
Finance manager:
- University degree or above majoring in finance and accounting
- 5+ years of experience in the financial sector
- Understanding the macroeconomic situation
- Proficient in office
- Good management and leadership skills
- Careful, hardworking, responsible in work
- Withstand work pressure
Customer service manager:
- Male Female. The economic sector.
- Communication, negotiation, presentation and problem-solving skills
- Analytical, evaluation and forecasting skills
- Good management ability
- Fluent English
- Understand the company's activities and products.
- At least 1 year of experience in a similar position, 2 years in a customer service
position.
Production manager:
- Graduated from technical university with more than 3 years of experience. Sociable,
cheerful, hardworking, able to withstand high pressure at work
- Understanding and mastering the operating principles of mechanical and
electromechanical equipment
- Mastering processes, procedures, ISO standards and company/factory regulations
- Have a progressive spirit, always proactive and responsive at work
- Have a sense of responsibility in the assigned work, know how to arrange work.
Technical manager:
- Over 5 years of experience in the engineering industry.
- Good communication skill.
- Have strategic thinking.
- Project management experience.
- Flexible and willing to carry out a wide range of scheduled activities or deal with
problems that arise.
- Willing to learn and the latest technical advancements to apply on the job.
2. Responsibility for senior management
Director:
- Responsible for planning and overall strategic direction for the company
- Set goals, development direction and strategy of the company.
- Operating and taking responsibility for the entire operation of the company
- Responsible for the profit, development direction and growth of the restaurant.
- Ensure the company's current and future goals are met as expected by the board
of directors in terms of sales growth, profitability, product quality, talent
development and other activities.
- Business and marketing planning
- Manage employees to ensure the best results.
- Evaluate the performance of the departments.

Deputy finance director:

- Planning the financial strategy of the Enterprise.

- Evaluating the operation programs of the Enterprise from the financial point of
view.
- Prepare budget contingency plans in appropriate forms to meet unexpected
budget needs.
- Establish capital structure of the Enterprise.
- Maintain the liquidity of the Enterprise and ensure there are sufficient financial
resources for the Enterprise.
- Develop a reasonable profit sharing policy.
- Ensure that the assets of the Enterprise are controlled and used in a reasonable
and profitable way.

Deputy production director:

 - Work closely with line manufacturers, their directors and production team to
ensure all products are manufactured at the highest quality level, on time and on
budget.
- Maintain and develop business relationships with manufacturing partners.
- Identify and manage specific production needs to ensure that the company's
broad creative needs are met and balanced across products.
- Monitor and manage expense reports for each product.
Production manager:
- Directly planning production with all factors related to materials, operating
machinery, coordinating human resources...
- Ensuring the quality of manufactured goods in accordance with the quality and
quantity requirements with the minimum consumption of raw materials.
- Arranging suitable personnel with expertise and operating machinery and
equipment.
- Manage the occupational safety system, operate the transmission line according
to 5S standards.
- Control production progress every day, report to superiors.
- Promptly detect arising problems, analyze and provide quick solutions.
Finance manager:
- Develop and implement policies, plans on budgets, estimates and reports.
- Balance budget revenue and expenditure to minimize costs and bring the highest
profit for the business.
- Analyze the financial situation to support the business operations of the
organization.
- Manage and supervise the activities of the finance department and finance
department personnel.
- Evaluate the financial performance of the organization and measure profitability.
- Calculate the risks associated with the financial activities of the organization.
- Prepare financial statements, organize periodic summaries and conduct periodic
financial forecasts to submit to superiors.
Technical manager:
- When situations arise related to technology, the head of the department will
take the role of handling.
- Technical training for technicians, guiding them to familiarize themselves with
work to ensure efficient working.
- The head of the technical department must monitor and supervise technical
equipment, ensure the security of the information system, etc.
Customer service manager:
- Recording and summarizing customer complaints, analyzing causes, and taking
corrective and preventive actions
- Organize and build information channels so that customers can easily access
information about the company, product features, prices, payment methods...
- Take the lead in preparing gifts, giving gifts to each customer on special
occasions.
- Monitor the product warranty plan, check the warranty plan, warranty activities,
maintenance and repair activities to understand the company's satisfaction with
this activity.
- Plan annual customer care budget.