Glyn woodage Your Account Number: A-2E43A6D4

Pancake Cottage Station Road Bill Reference: 110501763 (30th Sept. 2022)
Loxwood
Billingshurst
West Sussex Your estimated annual cost
RH14 0SJ
£4128.23 a year for electricity

This is an estimate based on your expected

annual energy usage, and your current tariff
rates, charges and discounts, including VAT.
Actual billings will vary depending on your
usage and tariff selection. More information
Your energy account about your current tariff can be found
overleaf.

9th Sept. 2022 - 29th Sept. 2022

Could you pay less?
Remember - it might be worth thinking
On 9th Sept. 2022 your previous balance was £196.28 about switching your tariff or supplier.

For your electricity (on meter point 2000016967205)

Good to know.
1. We have charged you You’re already on our cheapest tariff for
Based on your meter readings.
your electricity usage. We’ll let you know if
this changes.
VAT included.

Emergency numbers
Electricity 9th Sept. 2022 - 29th Sept. 2022 - £151.89
Smell gas?
Call 0800 111 999 (24hrs)

Power cut?
On 29th Sept. 2022 your new balance is £44.39
Call 105 to get help
Your Electricity Distributor is: SSE Power
Distribution (0800 300999)

Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E hello@octopus.energy London, W1D 1NN
P 0333 344 2268
 Your Charges In Detail
2 805 104 About Your Tariff
Electricity Supply number S 2000016967205 Prices do not include VAT unless otherwise noted.

Supply Address: Pancake Cottage Station Road, Loxwood, Electricity

Billingshurst, West Sussex, RH14 0SJ Tariff Name Octopus 24M Fixed
Postcode area alpha identifier: C September 2021 v5
Product Type Fixed
Octopus 24M Fixed (9th September 2022 - 29th September 2022)
Payment Method Direct Debit
Energy Charges for Meter K86C28209 Unit Rate (Day) 22.63p per kW/h
Unit Rate (Night) 13.49p per kW/h
9th Sep 2022 24000.0 Customer reading
Standing Charge 23.04p/day (£84.10/year)
30th Sep 2022 24501.0 Customer reading Price Guaranteed Until 16 Sept. 2023
Energy Used (Day) 501.0 kWh @ 22.63p/kWh £113.38 Early Exit Fee None
Estimated Annual
9th Sep 2022 89204.0 Customer reading Usage (Day) 13093.0 kWh

30th Sep 2022 89400.0 Customer reading

Estimated Annual
Usage (Night) 6557.5 kWh
Energy Used (Night) 196.0 kWh @ 13.49p/kWh £26.44

Standing Charge 21 days @ 23.04p/day £4.84

Subtotal of charges before VAT £144.66

VAT @ 5.00% £7.23

Total Electricity Charges £151.89

£151.89
Total charges for bill

Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E hello@octopus.energy London, W1D 1NN
P 0808 164 1088
 Contacting us Your Account Number: A-2E43A6D4
Bill Reference: 110501763 (29th Sept. 2022)
Contact us by email and get a response within hours.
Of course, if you need to you can also get a hold of us
Advice and complaints
on the phone, or even by post.
Contact Citizens Advice if you need help with an
Email: hello@octopus.energy energy problem - for example with your bills or
Phone: 0808 164 1088 meters, or if you're struggling to pay for the energy
you use. They're the official source of free and
Trading office: UK House, 5th floor, 164-182 Oxford
independent energy advice and support.
Street, London, W1D 1NN
Go to: citizensadvice.org.uk/energy or call their
Please don't hesitate to contact us if you've any
consumer service on 0808 223 1133 Mon to Fri,
questions, comments, or complaints.
9am-5pm

How much did you use? If you feel that our service has not met your
expectations, please get in touch so we can put
Your average electricity usage during this bill period
things right:
was 33.19 kWh/day.
First: Contact our team.
Please visit our website for advice on how to save
Then: If an advisor is not able to resolve your query,
energy in your home.
you can ask for it to be escalated to a specialist or
team leader as appropriate.
Finally: If you're still not happy with our decision, you
can contact our Operations Manager for an
independent review, and you will receive a reply
within 5 working days.
If you have followed the above steps, but your
complaint remains unresolved after 8 weeks you can
contact the Ombudsman Service: Energy on 0330
440 1624 or
www.ombudsman-services.org/sectors/energy. This
is a free and independent service whose decisions we
must abide by.
You can read our complaints policy on our website.

Octopus Energy Limited Registered Office Registered in England & Wales No. 09263424
W octopus.energy UK House, 5th floor, 164-182 Oxford Street, VAT Number: 358672751
E hello@octopus.energy London, W1D 1NN
P 0333 344 2268