WARM BUYER SCRIPT

Hi {lead name}, This is ( Your name) The Demitri Team. We are just updating your
search criteria, so you are getting the most up to date listings.

Which area would you like to move to?

What attracts you to that area? (build rapport)

What are the most important features for your new home?

What price point are you hoping to be at?

Are you already pre-approved {Lead name}?

Do you have a down payment?

Are you renting right now? Or do you own?

If own– Would you like to sell your home first or buy first?

Do you have an agent helping you or your just checking on the internet?

If you find the home that catches your eye, when would you make that move?

Ok, you know what, Let me make a recommendation

Currently, you are set to receive notifications after they hit the market.
Let’s update you search criteria that way you’ll receive homes as soon as they
The MLS, What is your most convenient time for our area specialist to
call you back?

Take note ( Smile be kind and patience is essential to daily life)

Build trust with our leads to keep them in the business
Remember QUALITY over Quantity, Value matters more than volume!
WARM SELLER SCRIPT

Hi {lead name}, This is ( Your name) The Demitri Team. I noticed you jumped on our
website looking for information about selling your home.

Are you just looking to sell or buy in the future as well?

Can you confirm the address for me?

What price point are you hoping to sell at?

Do you have an agent helping you or you're just checking on the internet?

If everything worked out the way you wanted it to for your home,
When were you thinking about selling?

Additional question. Are you looking to buy a new property?

Ok, you know what, Let me make a recommendation.

We Agents that is available to give FREE market evaluation,
Determining the value of your home. They will provide you with TIPS
On what to do to sell your home for the MOST amount of money.
They will go over the closing costs, that way you will know what is left
After all expenses.

What is your most convenient time for our area specialist to

call you back?

Take note ( Smile be kind and patience is essential to daily life)

Build trust with our leads to keep them in the business
Remember QUALITY over Quantity, Value matters more than volume!

BASIC OBJECTIONS
> Where are you calling from? > I can’t talk right now “ I don’t have time”

> How did you get this number? > I don’t remember signing up for a
website.
> Who is this? > I’m driving

“I’m calling from The Demitri Team website “ No problem, This will just take a second
you signed up for” (If sounds irritated as if you can callback?
(back to your question) Are you thinking about making a move
The reason I’m calling… in the next little while?
Which area would you like to move to?

If they are still trying to get off the phone

Let me ask you one more question before I let you go, are you just searching on the
Internet or have an agent helping you?

BASIC OBJECTIONS

> How much is the home worth in that area?

>Can’t you just send me listings?

Our area specialists can help you with that, I’m here just to update your criteria so
You can get the most up to date listings.

> We’re just looking

> We aren’t serious

“ No problem, if you were going to make a move what area would you be interested in
Continue

AGENT
> Yes we have an agent

> We will probably use the same person we used last time

> There are a couple agents helping us

“How committed are you to that agent? Do you have an agreement? If no agreement
Would you be open to hearing another option? If agreement When does it expire?

REBUTTALS FOR THE BUYER

> I don't have time

> I’m not interested
>Can you call me back

“ There is no obligation and no commitment. It only takes a moment and I would

Highly recommend talking to the (AGENT) , as it help with your search.

REBUTTALS FOR THE SELLER

>I already had someone do an evaluation

“ Just wondering how long ago was that?

“ We know the market is always changing , don’t you owe it to yourself to know
The current value?

> We want to take care of some things first

> We aren’t ready’

“I get it, you want to be ready that’s why I recommend talking to the area
Specialist to ensure you put your money where you need to. It will only take
moment to connect us to (AGENT)