New Hire Recruiting Script

Section 1: OPENING

“HI (first name) this is ______ I'm calling about your recent request for affordable Health Care
are you insured now?”(If customer answers “NO” go to Section 2 QUALIFYING)

Section 1a: OPENING REBUTTALS

1) “You’re the 10th person to call me”

“That’s great! My company works with agencies and their database can show you ALL the
plans you qualify for, so they’ll be able to give you OPTIONS, and find you the BEST
plan in (STATE) for the BEST PRICE, are you insured now??”
2) “I’m not interested anymore”
I see that but Listen-I know if I can save you $100/month its worth a few minutes of your
time, this will only take a second are you insured now??”
3) “That was weeks ago!”
“I see that, the reason for my call is that right now you qualify for group association plans
that are a fraction of the normal cost are you insured now??”
4) “I already have insurance.”
Okay, I see here we have you preapproved for group plans at literally a fraction of the
price I know if I can save you $100/month it’s worth a few minutes of your time soare you
looking for yourself or a family plan??”
5) “Can you call me back?”
“I understand, but this is really important-lets go over this now! I know if I can save you
$100/month it’s worth a few minutes of your timeare you insured now??”
6) “Where are you located?”
“Our Corporate offices are located in Ft. Lauderdale, but we are a national brokerage
and work in all 50 states, are you insured now??”
7) “Where/Who are you?”
I am with Nation Wide Health and our corporate offices are located in Fort Lauderdale,
however we have a national presence. Are you insured now??”
8) “How did you get my number?”
You submitted an online application for health insurance and we have options that can
help you save money are you insured now?

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Section 2: Qualifying: “Great, I’m calling fromNation Wide Health, and we work with agencies
in the state of (STATE)-my job is to ask you a few simple questions, then transfer your call to an
agent who will help you locatethe BEST HEALTH PLAN for the LOWEST RATE how many people
in your household will you be insuring?