BITS Pilani K K Birla Goa Campus

Undergraduate Studies Division

FIRST SEMESTER 2022-2023
Course Handout (Part II)

Date: 30 August 2022

In addition to part I (General Handout for all courses appended to the time table) this portion gives further
specific details regarding the course.

Course No. : ME F443

Course Title : Quality Control, Assurance and Reliability
Instructor-in-charge : Dr. Sachin Waigaonkar

1. Course Description

Introduction and need of quality control, Statistical Quality Control , sampling and sampling distributions,
confidence intervals, testing significance, statistical tolerance, different types of control charts, statistical
process control techniques, value analysis, defect diagnosis and prevention, basic concepts of reliability,
reliability design evaluation and control, methods of applying total quality management, production process.

2. Defined learning outcomes from the Course

Broadly, this course will prepare the students to use quality engineering techniques and also deal with
management issues related to quality. The following more specific learning outcomes shall be achieved.
Student will be able:
 to define the assumptions, theoretical foundations of statistical quality tools and also justify the quality
improvement based on economic principles;
 to design control charts and draw inferences to bring a manufacturing or other process under control;
 to design control charts for varied challenging situations including those with ability to detect
extremely small deviations;
 to design acceptance sampling procedures for stated levels of risks using single sampling and multiple
sampling plans;
 to plan experiments/trials using full factorial and partial factorial experiment design guidelines and
draw inferences and also setting parameters to realize optimal and robust settings for processes;
 to conduct studies to determine reliability of components and systems.

3. Text Books
T1 Mitra A., Fundamentals of Quality Control and Improvement, (3rd Ed.), Wiley, 2016.
Reference Books

R1 Montgomery D. C., Introduction to Statistical Quality Control, John Wiley & Sons, 6th Edition, 2009.
R2 Juran J.M., Gryna F.M., Quality Planning and Analysis, TMH, 3rd Edition, 1995.
R3 Feigenbaum, A., Total Quality Control, McGraw Hill International, 3rd Edition, 1996.
R4 Kapur K., Lamberson, L., Introduction to Reliability Engineering, John Wiley & Sons, 2nd Edition,
1989.

1
4. Course Plan

Refer to
Lecture
Module Title Sub-Topics to be covered
No.
Text Book [T1]

1-2 Introduction Evolution of quality control, Quality, Quality Ch-1

assurance, Responsibility for quality, Total
quality systems, Quality cost, Quality and
productivity, Three aspects of quality, Service
industries and characteristics, Model for
service quality

3-4 Different philosophies of Deming’s philosophy, Crosby’s philosophy, Ch-2

Quality Control Juran’s philosophy

5-6 Quality Improvement QFD, DMAIC, FMECA, International Ch-3

Techniques standards.

7-11 Fundamental of statistical Tests for normality, Descriptive statistics, Ch-4

concepts and techniques
in quality control and
improvement
Probability distributions, Hyper-geometric
distribution, Binomial distribution, Normal
distribution, Exponential distribution, Weibul
distribution, Inferential statistics, Z- test, t-
test, Chi square test, F test, ANOVA,
Concepts in sampling.

13-14 Graphical methods of Seven SQC tools, Frequency distributions and Ch-5
Data presentation and Histograms, Run charts, Stem-and-leaf plots,
quality improvement Pareto diagram, Cause-and-effect diagram,
Normal probability plot, Scatter diagrams,
Multivariable charts.

15-20 Acceptance sampling Types of sampling plan, OC curve, Evaluating Ch-10

plans for attributes and sampling plans, Single, Double and Multiple
variables sampling plans, ANSI Standard sampling
plans.

21-23 Statistical process control Causes of variation, Statistical basis for Ch-6
using control charts control charts, ARL, ARL0, OC curve,
Selection of rational samples, Analysis of
patterns.

24-28 Control chart for variables Selection of characteristics for investigation, Ch-7
Control chart for mean and range, Control
chart for mean and standard deviation,
Control charts for short production run, MR
chart, CUSUM chart, MA chart, EWMA
chart, Trend Chart, Modified control chart,
Acceptance control Chart, Hotelling’s T2
Control chart, OC curve

2
29-31 Control chart for Charts for proportion nonconforming, Charts Ch-8
attributes for number of nonconformities, Chart for
number of nonconformities per unit, Chart for
demerits per unit, Control charts for highly
conforming processes, OC curve.

32-35 Process capability Process capability analysis, Process capability Ch-9

analysis indices, Variability due to gage and observer,
Gage repeatability and reproducibility,
procedures for setting tolerances on
assemblies and components.

36-40 Reliability Statistical fundamentals to model reliability, Ch-11

System reliability, Standard reliability and life
testing plans using handbook H-108

41-44 Design of Experiments Experimental design fundamentals, Ch-12

and Taguchi method Completely Randomized, Randomized block
and Latin Square designs, 2k and 3k Factorial
experiments, Taguchi’s fractional factorial
experiment design, Taguchi’s S/N methods.

5. Evaluation Scheme
EC Evaluation Duration Weightage Date, Time & Venue Nature of the
No. Component Component
1 Mid Test 90 min 3 Nov. 2022 11 am to 12.30 Closed Book
35%
pm
2 7 Oct 2022 ( Time and venue Closed Book
10%
Quiz-I will be announced later)
3 9 Dec 2022 ( Time and Open Book
Quiz-II 15% venue will be announced
later)
4 Comprehensive 3 Hrs 27 Dec 2022 2:00PM – 5:00 Closed Book
40%
Exam. pm

Note: The weightage may be changed under exceptional situations if required.

5. Mid-semester grading: It will be announced after mid test evaluation.

6. Chamber Consultation hours: MWF 4 to 5 pm
7. Notices: All notices will be displayed online on google classroom
8. Makeup policy: Make-up may be granted only for genuine cases. For quizzes no make up will be
conducted.

Instructor In-charge

ME F443 QCAR