HIGHLIGHTS OF THE MONTHLY MEETING
October 3, 2022
Subject Matter
1 Quantification of status reports
. accomplishments, that the same be quantified using numeric percentage and other
2 Preparation of ER on complaints and/or
Answer to Appeal on ND and other
similar narratives
3 Preparation of Order of Payment for
Appeal Fees to be paid by Appellants
(NDs)
4 GAD Learning Session
5 Compliance Audit
RD’s Instructions
RD instructed that in any and all reports submitted which require the status of
similar indicators. The use of the word “ongoing” is not encouraged.
Discuss only items/issues which were raised or alleged in the Complaint in order to
save time and avoid lengthy discussion on issues which are not relevant under the
circumstance.
The same was concurred by the Head of the Fraud Audit Unit.
Assessment of the Appeal Fee based on the rates prescribed under RRPC shall be
undertaken at the level of the Audit Team for uniformity of practice.
The Admin Section was instructed that the GAD Learning Session maybe
undertaken simultaneously with the COA Region Christmas party, schedule of
which was not yet identified.
RD discussed for SAI of the LGAS categorically state the preparation of a separate
ML on Compliance Audit. The same is not being practice in the NGAS considering
that per recent SAI, compliance and financial audit is integrated into one (1) ML
only.
RD further elaborated that a separate Compliance Audit ML maybe required of the
NGAS considering that the same is one of the requirements in the grant of PBB.
We shall wait for an applicable supplemental SAI on the matter.
6 Flexible Work Arrangement RD emphasized that in order to avoid confusion in the implementation of FWA that
the present system of regular time from Monday to Thursday and WFH on Fridays is
to be adopted. Furthermore, personnel under SWF should physically be present at
their work stations on Fridays to attend to the concerns of clients among others.
Personnel out on “Locator Slip” during SWF schedules is discouraged as it defeats
the purpose of the system.

RD likewise instructed that the Audit Teams must ensure that appropriate
information were given to the Auditee on the FWA being practiced by COA through
written communication to Management and postings at conspicuous place of the
Office, visible to clients.