Mobile Based Hotel Reservation System 1 1

MOBILE-BASED HOTEL RESERVATION SYSTEM
A Capstone Project
Presented to the Faculty of
College of Informatics and Computing Sciences
BATANGAS STATE UNIVERSITY
Batangas City
In Partial Fulfillment of the Requirements for the Degree of
Bachelor of Science in Information Technology
By :
BAYANI, JEROME P.
CABATAY, JESSA C.
SERRANO, ROSEMARIE M.
December 2021
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APPROVAL SHEET
This capstone project entitled “ Mobile-Based Hotel Reservation System “ prepared and
submitted by JEROME P. BAYANI, JESSA C. CABATAY, and ROSEMARIE M.
SERRANO in partial fulfillment of the requirements for the degree of Bachelor of Science
in Information Technology has been examined and recommended for acceptance and
approval for oral examination.
Signed 12-20-2021
JOHN ROBERT D. ATIENZA
Adviser
Approved by the Committee on Oral Examination with a grade of __________________
PANEL OF EXAMINERS
Mrs. LOVELY ROSE T. HERNANDEZ
Chairperson
Signed 1/6/22
Mrs. LANIE P. PALAD Mr. RAYMOND KIT M. RODRIGUEZ
Member Member
Accepted and approved in partial fulfillment of the requirements for the degree of Bachelor
of Science in Information Technology.
December 2021 Dr. PRINCESS MARIE B. MELO, DIT
Date Dean, CICS
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ACKNOWLEDGEMENT
The researchers would like to express their deepest appreciation to the following persons who
helped them make this research possible.
To Dr. Princess Marie B. Melo for her unending support, generous assistance, and stimulating
encouragement for the success of this study.
To their capstone instructor Mrs. Evelyn Z. Red PhD., and to their adviser Mr. Robert D.
Atienza who guided them and gave the best advice that made this research possible and they
supported and encouraged them to finish this study.
To their parents who always remind them of the importance of education in one’s life and give
their undying love and never-ending support.
To their friends and classmates that inspire them to do their best and finish every work.
And above all, to our Almighty God, for guidance and blessings for enough knowledge and
strength that made this research possible.
Jerome P. Bayani
Jessa C. Cabatay
Rosemarie M. Serrano
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DEDICATION
The researchers are lovingly dedicating this study to the following:
To Almighty God who gives them strength and guidance received every day. To their dear
parents for giving them encouragement and serving as their inspiration. To their Teachers, Friends,
and Classmates who give them guidance and support. And to their beloved Alma Mater, Batangas
State University Alangilan Campus.
J.P.B
J.C.C
R.M.S
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ABSTRACT
Title : MOBILE-BASED HOTEL RESERVATION SYSTEM
Researchers: Jerome P. Bayani
Jessa C. Cabatay
Degree : Bachelor of Science in Information Technology
Year : 2021
Adviser : ROBERT D. ATIENZA
Summary
As borders are closed, events and gatherings canceled and general populations, the tourism
industry is one of the sectors that is greatly affected by the COVID-19 pandemic. And as hotel
operation continues, there are some changes to its rules and regulations to maintain the safety of
every guest and staff at the hotel. With this regard, the researchers developed a Mobile-Based
Hotel Reservation System for Yellowbell Hotel - Batangas City that would automate and maintain
clients’ records, by providing an application that would replace the existing system of the hotel
which is manual handling of paper records. With this system, the user doesn’t need to go to the
hotel to get information. All the details needed are within the application, it can only be accessed
by a user when they already registered in the system using a Google account, so it’s required to
have a Gmail account before making any inquiries at the hotel. While the administrator has control
of all the information inputted by the guests and clients in the system. The administrator can check
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the authentication of each user and determine records whether the user’s credentials match the
credentials in the database before gaining access to the system.
This study aims to lessen the time of handling paper records for a more adaptive resolution
that benefits not only the user but the hotel itself. COVID-19 is still there, so with this application,
there’s no need for any face-to-face conversation to happen. To gather data for the study, the
researchers utilized a survey questionnaire that was answered through Google forms by 100
random people with the age range from 18-40 above. As a result, the researchers were able to
develop a system that is quick, efficient, functional, and secure to use.
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TABLE OF CONTENTS
TITLE PAGE 1
APPROVAL SHEET 2
ACKNOWLEDGEMENT 3
DEDICATION 4
EXECUTIVE SUMMARY 5
TABLE OF CONTENTS 7
LIST OF FIGURES 10
LIST OF TABLES 12
CHAPTER
I. INTRODUCTION 14
Background of the Study 14
Objectives of the Study 18
Scope and Limitations 19
Purpose and Description 20
Significance of the Study 21
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Definition of Terms 22
II. REVIEW OF RELATED SYSTEM AND STUDIES 24
Technical Background 24
Research Literature 25
Related System 31
Synthesis 35
Conceptual Framework 37
III.METHODOLOGY AND DESIGN 39
Project Concept 39
Development Model 40
Development Tools 41
Requirement Analysis 43
Analysis of Existing System 43
Design 52
System Design/Architecture 54
Development 76
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Testing 78
Deployment 81
Risk Management Plan 84
IV.RESULTS AND DISCUSSIONS 88
Discussions 88
Survey-Questionnaire Results 94
V.SUMMARY, FINDINGS, AND CONCLUSION 110
Summary of Findings 110
Conclusions 111
Recommendations 112
BIBLIOGRAPHY 113
APPENDICES 115
Schedule and Timeline 116
Project Teams and Responsibilities 118
Budget Cost and Management Plan 119
Source Code 122
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User’s Manual 214
Curriculum vitae 218
Lists of Figure
Figure No. and Title Page
1. Conceptual Framework 37
2. Agile Development Model 40
3. Fishbone Analysis 44
4. System Boundary 45
5. Use Case Diagram 54
6. Sequence Diagram 56
7. Data Flow Diagram 58
8. Main Interface- MOBILE 60
9. Mobile Home Interface 61
10. Booking History 62
11. Booking Menu 63
12. Standard Double Room 64
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13. Superior Twin Room 65
14. Deluxe Double Room 66
15. Selecting Date Menu 67
16. Booking Reference Menu 68
17. Login Interface-DESKTOP 69
18. Desktop Home Interface 70
19. Room Pricing Interface 71
20. View Booking Interface 72
21. Booking Previewer 73
22. Client/Member Interface 74
23. Logout Interface 78
24. Display Updated Reservation 89
25. View Dashboard 92
26. Reserve/Cancel Reservation 93
27. Attach Proof of Payment 94
28. Age of Respondents 94
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29. Perceived Ease of Use (1) 96
34. Perceived Usefulness (1) 99
39. Attitude toward Using (1) 103
44. Intention to Use (1) 106
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Lists of Table
Table No. and Title Page
1. Hardware Requirements 46
2. Software Requirements 46
3. Trade-Offs and Constraints 52
4. Criteria Rating 53
5. Testing Procedure 80
6. Software Matrix 82
7. Software Requirements 82
8. Hardware Matrix 83
9. Risk Management Process 85
10. Risk Matrix 85
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CHAPTER I
INTRODUCTION
Background of the Study
The pandemic has accelerated the adoption of new technologies in the hotel industry, with
online technology offerings at the forefront. Online technology offers hotels opportunities to
reopen or continue operations responsibly and safely. But the impact of the adoption of these
technologies is almost an outlast crisis in such venues is clear when looking at the efficacy and
longevity, particularly in light of ever-changing consumer demands and the issues with aging
technology that pre-date the current pandemic. As the world has become more computerized,
organizations have progressively offered purchasers on the web or portable exchange choices.
With a sudden increase in consumer demands, the pandemic can accelerate the worldwide
transition while catalyzing the modernization of the hotel industry.
Within a business environment, business analytics is very important since it improves a lot
of profitability by minimizing risks and it helps the business make the right choices regarding
consumer and performance. Business Analytics (BA) is the blend of abilities, advancements,
completed, and rehearses used to analyze an association's information and execution as a method
for acquiring experiences and settling on information driven choices later on utilizing measurable
examinations. The objective of BA is to limit which datasets are helpful and which can build
income, usefulness, and effectiveness.
By the early 1980s, over 10 years before the appearance of online travel services like
Travelocity, Preview Travel, Expedia, Priceline.com, and Hotel Reservations Network in the mid-
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to-late 1990s, American Airlines' Sabre unit had made a pre-Internet, direct-to-customer booking
apparatus for flights, inns, and vehicles called eAAsySabre. The off-kilter spelling of the item
reflected American Airlines' parentage, which stuck "AA" anyplace it could. All through this oral
history of the beginning of online travel, the originators of organizations, for example, Saber-
created Travelocity, Hotel Reservations Network (later Hotels.com), Expedia, ITA Software, and
Orbitz continued to raise eAAsySabre as an antecedent to, or motivation for, their ensuing web-
based travel destinations and enterprising endeavors.
Customers could reserve a spot for flights, inns, and vehicles however aircraft or travel
planners needed to do the tagging. Sabre, which gave automated reservation method [now known
as worldwide dispersion system] administrations to travel planners, needed to walk a scarce
difference between this buyer-arranged eAAsySabre item and Saber's travel service clients. Travel
planners disliked the possibility of customers and carriers executing straightforwardly and
removing them from the selling and booking conditions. It was a harbinger of the shuffling Saber
would need to accomplish for almost twenty years in the wake of sending off Travelocity in 1996
and prior to offering it to Expedia Inc. in 2015.
The study of David Wardell talked about the idea of inn reservations on the planet these
days. As per the article, the lodging business is the most automated section of the global travel
industry. Reservations are frequently still managed manually. This absence of computerization
addresses a genuine purpose in shortcoming concerning rivalry between lodging networks and the
inn business overall. Likewise, a fruitful reservation framework requires a data set stock
framework that when handled, a message is sent to the property being referred to with data that
the nearby visitor information data set ought to be refreshed.
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The study of David Wardell assisted with knowing the latest thing in the internet based
reservations structure. The approach likewise gives an efficient and got data set so it can give
visitors a simple method for booking reservations. The visitors additionally have any familiarity
with the subtleties in advance in light of the fact that the method makes some genuine memories
reservation check that gives the visitor precise data about the accessibility of each sort of room,
conveniences, and offices. Aiding visitors as well as it very well may save their time and exertion
for the organization as well.
In this day and age, organizations are bound to succeed when they approach strong
information and viable examination, however now and again it tends to be challenging to procure
great information and why online reservation comes in. An online booking system provides a
dashboard of analytics that helps businesses grow and increase productivity. It is now playing a
significant business job in regions like coordinated factors, assembling, and HR empowering
organizations to acquire more and better information about an assortment of their tasks.
Moreover, customers are looking for convenience with easy to reach and faster processes
where the Mobile-Based Hotel Reservation System has made it. It is an automated structure that
stores and appropriates data about the hotel or other lodging facilities. It is a partner for hoteliers
to deal with the entirety of their web based showcasing and deals, where they can transfer their
rates and accessibility to be seen by all business channels that are utilizing an internet based
reservation method.
This study is conducted to eliminate the manual way and lessen the time of handling paper
records and handle the guest’s information in an organized way of hotel reservation, cost-effective
and reliable. In some distant few hotels are as yet utilizing a manual reservation method. They use
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signage and a few print ads for their promoting logbooks and a few paper attempts to record clients'
information.
To provide the best solution for these problems the researchers carried out a project entitled
“Mobile-Based Hotel Reservation System”, for the chosen beneficiaries which is the Yellowbell
Hotel in Batangas City. A study developed a mobile application for more adaptive resolution. An
online booking system that gives a systematic registration of information and transactions where
it contains the lists of all the records from the customers for future use and provides permanent
evidence. Sources of records about the recorded transactions and distributes information of a hotel
which assists hoteliers in improving marketing and sales online. What's more, it builds the handling
of data, reiteration of significant cycles, and gives precise outcomes. This framework additionally
gets every one of the exchanges for booking which would result in customer satisfaction.
Booking and Reservation method alludes to the demonstration of enlisting the names and
other data of their clients. The computerization of their booking method helps the administrator
and workers to follow through with their jobs really and proficiently. This system represents a
dynamic and forward-thinking mindset that the customers are better served through convenient
and hassle-free technologies which in turn improve hotel reputation and increase productivity.
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Objectives of the Study
The main objective of this study is to design and develop Mobile Based Hotel Reservation
System. A study aims to provide a convenient payment service to users and also provide a channel
for guests to make online reservations that would help improve customer experience and service.
Specifically, the study aims to:
1. Automate and maintain client records.
2. View the list of clients who booked at the hotel where:
A.Display the past, present, and upcoming room and/or service
reservations at the hotel.
B.Determine the most availed rooms, even which month has the
most reservation made and canceled reservations.
3. Develop a mobile application that allows the guest to :
A.Reserve or cancel a reservation at any time and anywhere in just
a few taps.
B. Upload proof of payment or bank transfer for validating the
reservation.
4. Examine and validate the user acceptance of the system using a
technology acceptance model framework questionnaire.
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Scope and Limitations
This study is all about Mobile Based Hotel Reservation Systems. Aim to help the hotel
businesses to increase their revenues and hassle-free management of bookings.
Due to the ongoing Coronavirus ( COVID-19 ) pandemic, the Hotel Reservation System
was developed to promote efficiency and effectiveness of use and improved operation. In the
mobile application, a user is required to register first, using a Google account before making any
transaction at the hotel. It verifies in the admin part which is in the form of desktop application if
the user has an existing record at the hotel, if not it would be recorded in the database and the
system generates proof that the account is registered.
As for manual reservations, communications are through phone calls, email and messages.
The same process applies but it takes more time to provide information, because of too many
inquiries and questions. And with the use of an online reservation through applications, it’s greatly
helped the hotel to update and improve its current system.
The limitation of the study is a cancellation of any reservation can be made within 48 hours.
If the booking is valid and confirmed, request payment be done and send proof via mobile call,
SMS, or email confirmation. This should be done within 24 hours. It serves as a gate pass for the
clients when they come to the hotel. If the user is not a registered member, no possible transaction
can be done other than viewing information.
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Purpose and Descriptions
The Mobile Based Hotel Reservation System is a system created to help customers/users
in online hotel booking and reservation. This project is to benefit both customers and hotel owners,
as transactions would be easier and produce less hassle. In Booking and reserving rooms customers
can set the date, time, duration and several people included to generate booking references. If the
booking is invalid and rejected, the system automatically cancels the booking. Contact between
the customer and hotel would also be easier with the help of the front desk at the hotel who mainly
monitors the upcoming reserved rooms done by the customer. This system would also become
more beneficial to those customers coming from faraway places and are not familiar with the
vicinity of Batangas City. Those customers would now be able to transact along their way to the
hotel.
Significance of the Study
This study be beneficial to the:
Yellowbell Hotel. The existence of the system would give information they need anytime
anywhere. It represents a dynamic and forward-thinking mindset that the clients are better off
through advantageous and bother free advancements which thus improve hotel reputation and
increase productivity.
Hotel Guests. They can instantly view all the information about hotel reservations, search for the
type of rooms and their price easily with just one click. They can choose payment through bank
deposit.
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Hotel Staff. They can utilize their telephones to in split second access all the important data about
a gadget and the support it needs.
Hotel Owner. Can refresh business data alongside conveniences and cost can be overseen in
view of their plans of action and service provided.
The Researchers. The researchers themselves would gain experience upon the development of
this application and can use the knowledge in the future.
Future Researchers. The study serves as a guide for the students or other researchers who are
also conducting similar studies on the Mobile Based Hotel Reservation System.
Definition of Terms
The accompanying terms are characterized reasonably and functionally for better
perception of per user:
Hotel. The word hotel evokes energizing pictures: a bustling anteroom loaded up with worldwide
dignitaries, VIPs, people group pioneers, participants of shows and enormous gatherings,
businesspersons, and family travelers. (JA Bardi - 2021). In this study, they discuss the principles
of a well-operated hotel and the requests of the hotel business in the new thousand years.
Reservation. This term refers to well-organized and effectively available through complementary
numbers or on the Internet to guarantee a very much arranged outing. (JA Bardi - 2021. In this
study, they discuss the significance of visitor reservations to voyagers and housing foundations.
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Registration. This term refers to catching visitor information, for example, name, address, postal
district, length of stay, and friends association, which are required during their visit and after
takeoff. Different divisions in the inn require this data to offer support to the visitor. The enrollment
interaction goes on with the expansion of credit, room choice, room rate application, the valuable
chance to sell in administrations, room key tasks, and folio handling. (JA Bardi - 2021). In this
study, they discuss the importance of Guest registration procedures.
Hotel Reservation System. It is generally known as a Central Reservation System (CRS) where
it is an automated method that stores and circulates data about a hotel, resort, or other housing
offices. (R Bemile, A Achampong, E Danquah 2014). In this study, they use a hotel reservation
system to deal with the entirety of their internet advertising and deals where they can transfer their
rates and administration accessibility to be seen by deals channels.
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CHAPTER II
Review of Related System and Studies
This chapter presents a review of the technical background, research literature, related
system, and synthesis which were taken from different books, journals, and online resources that
aided to impose the comprehensive implementation of this research.
Technical Background
This study is conducted to eliminate the manual way and lessen the time of handling paper
records and handle the guests’ information in hotel reservation in an organized way, cost-effective
and reliable. Here in the Philippines, the greatest hotels are utilizing a similar innovation. In any
case, in some distant places, a few lodgings are as yet utilizing a manual reservation system.
Organizations are bound to succeed when they approach strong information and successful
examinations, however here and there it very well may be challenging to get great information and
that's why online reservation comes in. An online booking system provides a dashboard of
analytics that helps businesses grow and quickly determine the most available rooms/services even
which month has the most reservation made and canceled reservations and the past, present, and
upcoming room and/or service reservations at the hotel.
The study can be anticipated by the use of the TAM framework. In the application, online
reservation gives prior experience, perceived usefulness, perceived ease of use, and perceived
playfulness have an impact on the attitudes of a user. Moreover, the key determinant of a user's
intention used the system to point out their attitudes and perceived playfulness.
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Research Literature
The importance of the online booking process is high due to the evolution of related
technologies and applications. Increasingly, tourism consumers use the internet as a means to plan
their travels and make their accommodation reservations. Information technologies enable them
to attract new tourists and facilitate the booking process, which is available 24 hours daily from
anywhere.
According to the study of Mayleen Dorcas B. Castro, and Eunice B. Custodio (2016)
Managing Customer Reservations of BulSU Hotel through the Development of Online Information
and Reservation System. Exact and convenient reservations are important to guarantee appropriate
help and a positive client experience for some, the administration arranged organizations. In this
review, they considered variables like consumer loyalty and positive experience upon the stay in
a lodging that began in the booking method. To oversee client reservations of Bulacan State
University (BulSU) Hotel, they plan and create an "Online Information and Reservation System
for BulSU Hostel". Various functionalities were fused into the created framework like the making
of various clients represent the staff/front work area and online clients, costs refreshes through
online administrator entrance, installments through the ledger, affirmation through email after
reservation, report age concerning pay, number of clients and month to month report, counting the
quantities of watchers and settings for rates, charges, and different limits. Visual Basic .Net and
ASP. Net. were utilized for the framework front-end while Microsoft Access was utilized as the
data set application and Crystal Report was utilized to show reports. The created framework was
assessed utilizing the product quality standard ISO 9026 with various programming models as
keeps: Functionality, Accuracy, Reliability, User-cordiality, and Security, and every one of them
was deciphered as "Adequate" in light of the same evaluations introduced in the Likert scale.
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According to the study of Ruben A. Parazo (2016). This review on the turn of events and
approval of the Online Reservation and Monitoring System for Tarlac College of Agriculture
Dormitories was embraced to foster a method that would ease and further develop the record-
keeping framework and layout correspondence between guardians, occupants, and dormitory
administrators without individual contact with one another. The Rapid Application Development
with Iterative Prototyping was utilized as a reason for the advancement of the product. Free and
Open Source Software was utilized as an instrument in the advancement of the framework due to
its prudent commitment to the recipients. The spellbinding review strategy for research was
utilized in this review. A poll agenda was utilized as an instrument in social occasion information
required from IT specialists, including the residence staff, inhabitants, and guardians of the tenants
in assessing the framework's dependability and ease of use. Five Information Technology Experts
of their eminent skill in framework improvement passed judgment on the Online Reservation and
Monitoring System for Tarlac College of Agriculture Dormitories.
According to the study of Vahdat, Arash; Alizadeh, Ali; Quach, Sara; Hamelin, Nicolas
(2020). Explores how technology acceptance model (TAM) elements and social variables decide
client buy expectation. Albeit past examinations on versatile applications have researched TAM,
basic social variables have been dismissed, subsequently building up the need to concentrate on
the last's commitment to shopper buy aim. Likewise, this study inspects the social impact and
friend impact in the TAM and gathers 777 polls from Digikala application clients. Information was
then broken down utilizing primary conditions demonstrated by AMOS. The discoveries show that
apparent helpfulness doesn't significantly affect disposition towards portable application use. Be
that as it may, usability, social and companion impact, and expectation to buy were displayed to
show constructive outcomes on mentality in such a manner. The outcomes likewise exhibit that
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demeanor towards portable application use is a full middle person on three ways of the model. At
last, control investigation showed that main age has an intervening impact on the way from saw
convenience to demeanor towards versatile application use.
According to the study of Lee, Jin-Soo; Tsang, Nelson; Pan, Steve (2015). Examining the
differential effects of social and economic rewards in a hotel loyalty program, investigate how
unique social and financial prizes of a hotel reliability program sway program dependability, and
further analyze what the differential means for producing social practices. Discoveries recommend
that monetary prizes drive program unwavering ness more firmly than social prizes since
individuals will generally remain with a dependability program because of its financial award.
Nonetheless, social prizes work with social practices more than monetary prizes, considering that
social rewards inherently spur individuals to effectively safeguard and back a program given
through viable responsibility. The outcomes give dedication program administrators an
understanding of how to adjust social and monetary compensations in planning devotion programs
and propose how inns intensify social worth to layout manageable associations with clients.
According to the study of Tao, Meng; Nawaz, Muhammad Zahid; Nawaz, Shahid; Butt,
Asad Hassan; Ahmad, Hassan (2018). The inventive advancements have prepared for Hotel
booking through versatile applications and consequently making a solid holding among inn
industry organizations and OTAs (online travel planners) in regards to the dispersion channels.
Portable inn booking clients' faithfulness goals are turning out to be similarly significant for the
lodging industry, OTAs, and versatile in booking specialist organizations. It's so fundamental to
hold the current shoppers and develop a portion of the overall industry. However, present writing
connected with versatile booking innovation as a matter of first importance focused on embracing
and acknowledging the innovation. The drive behind this study is to comprehend a model that
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depicts the issues associated with versatile lodging booking and customer devotion towards it. The
utilization of cell phones is becoming normal because of similar specialized details as a (PC).
Explorers feel more open to involving cell phones to book their voyaging reservations for tickets
and inns. Inns' portable applications are the medium that the vacationers are utilizing for finishing
the booking and installment process. These portable applications are getting quick worthiness and
notoriety among voyagers due to their plentiful advantages (Ozturk et al. 2016).
According to the study of Sooksatit, K. (2016). This study aims to find the significance of
portable applications on the dynamic course of clients, particularly among lavish lodgings in
Bangkok. This section likewise explains the adequacy of involving cell phone applications for
reserving inn spot, registration, and look at including the installment interaction. Moreover, this
examination stresses the significance of versatile applications in inn advertising. In this
examination, information assortments are adjusted. Optional sources are expected to reveal various
sorts of booking assets to lodgings in Bangkok and their fame, through the development pace of
cell phone and tablet application use. The premise of this examination underscores the Sofitel So
Bangkok inn and Leading Online Travel Agent, a visit office in Bangkok, to impact the
consciousness of involving cell phone applications in making facilities and aiding the entrepreneur
point cell phone application showcasing at the right objective. Cell phone applications become a
pay generator for some significant inns in their organizations. As indicated by this exploration
finding, the pattern of lodging reservations through cell phone applications has expanded
altogether. Thus this exploration result recommends that inns in Bangkok ought to take on cell
phone applications to advance their business, particularly rooms and offices appointments.
According to the study of Wang, Dan; Xiang, Zheng; Law, Rob; Ki, Tang Pui (2015). The
quick reception of the cell phone and its related (applications) is changing the scene of the
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cordiality business as far as promoting and dispersion. Inside this unique situation, understanding
the current capacities of cell phone applications and the development of responsibility and safety.
Experience with these applications can assist the neighborliness business with growing more easy-
to-use applications and viable circulation systems through portable channels. This study examines
the practical highlights of two sorts of cell phone applications in working with inn reservations-
one by online travel services and the other by lodging brands. In light of the substance investigation
of online client surveys, this concentrate relatively evaluates customers' encounters and their
assessment including these two kinds of lodging applications. This study gives an ideal
investigation of the cutting edge portable innovation for lodging conveyance, and its discoveries
offer helpful experiences into the versatile dispersion and cell phone application plan for the
neighborhood business.
Related System
In the study of Delos Reyes, Hernandez, and Ilao (2018), titled Reservation and
Management System for Aguila Beach Resort Inc. In the software development and
implementation of Reservation and Management System for Aguila Beach Resort Inc. They are
proposing a modified version of a reservation system that can automatically take resort room
reservations with the support of QR. They saw the need for Aguila Beach Resort Inc. for an
automatic resort reservation system because many customers struggle to find a vacancy when it
comes to cottages or rooms; phone availability is also a factor. Having a reservation system can
help users to ensure a room to stay, it can just set a reservation using your phone.
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In the study of Garing, Godoy, and Linao (2014), titled Online Vehicle Reservation
System. This is an online reservation system used in scheduling vehicle reservations for local
government units (LGUs) that maintain their pool of vehicles. The system maintains an inventory
of vehicles and their type and ensures accessibility of a selected type as requested. It focused only
on the available vehicles of the client. This system can only be accessed by the members who were
registered by the administrator. The member was notified if the reservation was approved or
rejected. The system offers convenience and saves the users a lot of time, to make the reservation
process easier and more efficient.
Web-Based Student Information Management System (2013) by Bharamagoudar, Geeta,
and Totad, gives a basic connection point to the support of understudy data. It very well may be
utilized by instructive foundations or schools to keep up with the records of understudies without
any problem. The creation and the executives of precise cutting-edge data in regards to an
understudies' scholarly profession are fundamentally significant in the college as well as schools.
Understudy data framework manages a wide range of understudy subtleties, scholarly related
reports, school subtleties, course subtleties, educational plan, group subtleties, position subtleties,
and other asset related subtleties as well. It tracks every one of the subtleties of an understudy from
the very beginning to the furthest limit of the course which can be utilized for all revealing
purposes giving out, following of participation, progress in the course, finished semesters, years,
coming semester year educational plan subtleties, test subtleties, project or some other task
subtleties, last, most important test result and every one of these be accessible through a solid,
online connection point installed in the school's site. It likewise has personnel subtleties, clump
execution subtleties, understudies' subtleties in all perspectives, the different scholastic notices to
the staff, and understudies refreshed by the school organization. It likewise works with us to
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investigate every one of the exercises occurring in the school. Various reports and Queries can be
created in light of immense choices connected with understudies, bunch, course, workforce, tests,
semesters, affirmation, and in any event, for the whole school.
Online Bus Ticket Reservation System by Nwakanma Ifeanyi Cosmas, Etus C, Ajere I.U.,
and Agomuo Uchechukwu Godswill (2015). Is a Web-based application that works inside a unified
organization. This task presents an audit of the product program "Online Bus Ticket Reservation
System '' as should be utilized in a transport transportation framework, an office that is utilized to
hold seats, wipe out reservations, and various sorts of course requests utilized on getting speedy
reservations. OBTRS is worked for overseeing and mechanizing the customary data set, ticket
booking, and following transport and travel made. It keeps up with all client subtleties, transport
subtleties, reservation subtleties. The product accomplished is equipped for further developing the
client hand and relationship with the board in ITC activities. It is suggested that regardless of the
current usefulness of the planned programming, extra usefulness, for example, the utilization of
Email to send tickets and warnings to the client and online installment utilizing Mastercards/charge
cards ought to be executed into the framework.
Restaurant Table reservation using time-series prediction by Rarh, Fahim; Pojee, Dastgir;
Zulphekari, Sajjad; Shah, Varsha (2017). In India with a populace of 1.32 billion, the quantity of
coffee shops has additionally expanded as of late. For a café that has a set number of tables, it is
hard to deal with countless individuals. In each packed café, individuals need to sit tight for
something like 10-20 minutes [2] which builds disappointment among the cafes. To deal with the
group and kill the issue of holding uptime, we have planned and framework an application for the
client to pre-book the table at a particular time. The framework likewise gives extra discretionary
elements to clients to arrange food from their homes through the application simply by paying a
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booking to add up to save their important time. To fulfill and upgrade the experience of the client
we have anticipated time involving astute calculations for overseeing tables for clients. It helps the
client as well as assists the eatery with overseeing and serving clients without any problem. The
framework additionally informs the client on the off chance that there is a postponement for their
booking by the café, it assists the client with rescheduling their reservation. The sole target of canis
is to dispose of the stand by the season of the client, improve the client eating experience and deal
with the huge number of clients by the café.
Hotel Room Booking System Project (2021). The reason for this venture is to make a useful
site for clients to hold lodgings across the world. Clients of this internet based application capable
book incorporate a physical and safe utilization of a simple to-utilize point of interaction to look,
sort, hold rooms and administrations across the world. Making a record choice gets their
information and permits simple admittance to different administrations and offices. One of the
primary motivations behind this task is to permit clients to have an internet booking of rooms and
different administrations with enlisted colleagues. The essential necessities express that the clients
would have the option to look for rooms in light of and have the option to make moment online
installments. They additionally can explore through accessible different choices by classification,
or by utilizing a first rate search work. The application is appropriately kept up with and overseen
by an overseer. They have the position to deal with the items and offers. This framework is pointed
toward fostering an internet based application for inn reservations. This framework can be utilized
by end-clients (Customer and Hotelier) and chairmen to perform extensible undertakings, to hold
and sell lodgings effectively and safely.
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CHAPTER III
METHODOLOGY AND DESIGN
This chapter mainly discusses the research methods, procedures, and schematic
diagrams as well as the overall flow of the system that would be prepared, evaluated, and
designed.
Project Concept
Hotel Reservation System is an application and a new way of accessing information
about reservations at the hotel, that replaces the manual method of booking hotel rooms.
The system represents a dynamic and forward-thinking mindset that the customers are
better served through convenient and guide hassle drafts development technologies which
in turn improve hotel reputation and increase productivity.
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Development Model
Figure 2. Agile Methodology Diagram
This phase coped with the development model of the system that acted as guides
and carried out its objectives. The developers used Agile Methodology in application
creation. The Agile approach sticks to the best practices which help in the quality
development of qualifications. The flexibility is demonstrated by responding to the
changes. Agile is additive so that developers can learn new revisions or drafts and make it
the best for any project. The requirements, plan, design, development, responsibly and
safely carried out, testing, and validation phases were included. All in all, any part of the
requirements and design is revisited in the Agile Diagram. The Agile Model is convenient
and easy to implement and is necessary because resources are minimal.
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Development Tools
The system uses responsibly and safely the identifying C# and .Net programming
language in the back-end while CSS, HTML, and JavaScript are to be used in the front-
end development of this system. The below statement demonstrates the use and concepts
of different development tools.
C#. is a modern programming language that was created to build modern software
applications for Windows, Web, Enterprise software, and mobile. C# can be used within
the SQL Server database to build reports, jobs, and modules to do the backend work.
Xamarin is an open-source platform for building modern and performant applications
for iOS, Android, and Windows. NET. ... This pattern allows developers to write all of
their business logic in a single language (or reuse existing application code) but achieve
native performance, look, and feel on each platform.
.Net Framework. is a software development platform developed by Microsoft for
building and running Windows applications. It can be used to create both Form-based and
online applications.
CSS. known as Cascading Style Sheet. It describes how HTML elements are to be
displayed on the screen, paper, or in other media, and the presentation includes colors,
layout, and fonts. It allows one to adapt the presentation to different types of devices, such
as large screens or small screens. CSS is independent of HTML and can be used with any
XML-based markup language.
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HTML. stands for Hypertext Markup Language. It runs in every browser and is
maintained by the World Wide Web Consortium. It can be used to create the content
structure of websites and web applications. It is the lowest level of frontend technologies
that serve as the basis with CSS and functionality that is implemented using JavaScript.
JavaScript. is the programming language that can be used to execute complex
methods. With the use of JavaScript, the app not only provides better UI/UX but can alter
and change the CSS and HTML as well as validate, manipulate and calculate data.
Planning Xss in which the developers create a list of needs to be accomplished to
complete this project. They intended to collect data from different people with the age limit
of 18 - 40 above. The developers intended to examine and analyze the user acceptance of
the system using a technology acceptance model framework.
The study offers hotels opportunities to reopen or continue operations responsibly
and safely to minimize their risks as it helps the business make the right choices regarding
consumer and performance that improve a lot of profitability.
Requirement Analysis
1. Analysis of the Existing System
Yellowbell Hotel is located at Batangas City, known as the "Industrial Port
City of CALABARZON". Yellowbell Hotel is perfect for cultural travelers. This
hotel features its modern interior, spacious lobby, an elevator, wheelchair
accessibility, a 24-hour front desk, room service, and security. Moreover, a shared
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lounge TV area, baggage storage, parking, and designated smoking area are also
available for guests' convenience.
Due to the pandemic, hotel protocols have changed. Covid-19 is known to
spread primarily from direct contact with people. And with Yellowbell Hotel, they
currently used a manual way of handling paper records through the included
physical reservation, that’s why they developed a mobile application for more
adoptive resolution and safety conditions without any physical contact happening.
Through the Mobile Based Hotel Reservation System, a user only needs to
download this application and sign in for more information and less hassle.
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1.1 Fishbone Analysis
Figure 3. Fishbone Analysis
The developers used Fishbone Analysis that can help in brainstorming to identify
possible causes of a problem and in sorting ideas into useful categories. A fishbone
diagram is an identified look at cause and effect. It is a more structured approach than
some other tools available for brainstorming the causes of a problem. A fishbone diagram
helps identify possible causes for a problem that might not otherwise be considered by
directing the team to look at the categories and think of alternative causes. Include team
members who have personal knowledge of the processes and systems involved in the
problem or event to be investigated.
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1.2 System Boundary
Figure 4. System Boundary
Figure 3 shows the system boundary of the system which is exclusive to the
customers and admin of the Hotel. It consists of three important boundaries that are
specific to its area like Technical System Boundary which includes a physical system. The
Organizational Boundary includes the system beneficiaries help center office/services and
management also. The Hotel database used has all the records and information of the user
who is using this system. The total system boundary is limited to the customers of hotels
in the Batangas city area only.
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1.3 Hardware Requirements
Table 1 shown below is the hardware needed for making and implementing the
system project system.
Table 1. Hardware Requirements
Laptop
Hardware Description
Device Name Acer Nitro 5
Processor Ryzen 5-4600H (3.0GHZ)
Memory 8GB Ram
Back-up Space 256GB Rom
1.4 Software Requirements
Table 2 shown below is the software used to develop the system project to its
outcome.
Table 2. Software Requirements
Operating System Windows 10
Programming Tool/ Code Editor Visual Studio 2019
Database server SQLite
Internet browser Google Chrome
Design Tool Xaramine
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1.5 Functional Requirements
The following functional requirements define the things that the system needs to
accomplish in this study.
Customer
Customer Sign-in
❏ The customer is required to have a Gmail account, to gain
access to the system.
❏ After the account has been registered to the system, the
home interface of the application would pop up, where the
details about the hotel are indicated.
Customer Booking
❏ Customers can book or reserve rooms in the system any time
and anywhere.
❏ Customers can set the date, time duration, and a number of
people included in the booking.
❏ Customers can also cancel reservations within 48 hours.
❏ If the booking is invalid and rejected, automatically cancel
the booking.
Make Transaction
❏ Customers can manage their transactions if the booking is
valid and confirmed.
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❏ Request payment is done and send a proof via mobile
application.
❏ Payment should be done within 48 hours via attaching a
screenshot of payment in the system.
View Transaction
❏ Every transaction made by the customer is recorded and can
be viewed.
Admin
Admin Log-in Form
❏ The administrator shall be able to manage and control all the
information inputted by the guests and clients in the system.
❏ The administrator checks the authentication of each user and
determines whether the user’s credentials match the
credentials in the database before gaining access to the
system.
❏ The administrator can update the information in the system.
❏ The administrator can manage the reservation anytime,
anywhere.
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Update Pricing
❏ The administrator can update the price of the room indicated
on the customer’s side. This would help the customer to
know the updated price of rooms available at the hotel as
early as possible.
View Customer Transaction
❏ The administrator can view all of the customer transactions
generally which the admin easily searches for validation
purposes just in case the customer inquired about a
reservation online at the hotel and restaurant.
View Client/Member List
❏ The administrator can view clients who used the system for
making transactions, Full name, Email Address, and
Registration date are included.
Front Desk Staff
❏ The front desk staff take the action to assist the customer in a
message through messages, this would help the customer to know
what status they have in booking rooms.
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1.6 Non-Functional Requirements
The following non-functional requirements are considered to create a better
outcome of the study.
Accessibility
❏ The system should be accessible to the application.
❏ The system notifies and updates customers about the status of their
accounts online.
❏ The system can be accessed by anyone who wants to book at
Yellowbell Hotel using a Gmail account to register.
Usability
❏ The system shall be user-friendly, informative, and responsive.
Accuracy
❏ The system automates and maintains the information and records of
clients.
Maintainability
❏ The system shall ensure that the data is protected from unauthorized
access.
Security
❏ One user cannot access the other user’s account.
❏ Only the authenticated user is allowed to access the system.
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1.7 Multiple Constraints and Trade-offs
The designers have considered a few arrangements of advancement devices with
thought to the programmer circumstance and framework prerequisites. Requirements are
viewed as cycles that limit the framework advancement which should be neglected. This
part gives the considered sets of advancement devices in building up the system.
Table 3. Trade-offs and Constraints of Multiple Criteria
Design Development Tools Software Used
1 C# Visual Studio 2022

Xamarin
2 JavaScript NetBeans IDE 8.2

HTML
CSS
MySQL
3 C++ Code::Blocks cross-

CSS platform IDE 17.12
HTML
MySQL
2. Design
In this area, the programmer introduces the endless supply of best-fit plans to be
utilized in the development of the system.
For table 4, the design was assessed depending on its Cost, Performance, Compatibility,
and Knowledge of the programmer to the considered improvement devices. It shows the
worth pace of each design as per standards. 5 being the most worthy rate while 1 being the
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least. The most worthy absolute of significance would be held as the fittest plan to be
utilized.
Table 4. Criteria Rating
Desi Compatibi Performa Knowle Total

gn lity nce dge
1 5 5 4 14
2 4 5 3 12
3 4 4 3 11
As demonstrated in table 4, Design 1 has the most noteworthy pace of significant
worth in practically the entirety of the measures which is held as the last plan to be
utilized by the programmer.
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2.1 System Design/Architecture
2.1.1 Use Case Diagram
Figure 5. Use Case Diagram
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The figure shown above is every function of the system that customers and admin
encountered in opening the application and it is explained below.
● Log-in- Customers can access the system using their Google account with this
function in the same situation for the admin but the difference is admin can just log
in to the system because it is programmed well inside the system. Both be verified
first if it is legit and if not an error message appears.
● Make Transaction- Customer can now proceed to make a transaction by booking
some of the available rooms at the hotel and validating payment through
transaction ID and screenshot.
● Notification- Customers are notified every time it is done using one of the
functions of the system and every update coming on the application is the same as
for the admin.
● Update Room Price- Admins are authorized to change the prices of rooms that are
indicated on the mobile side of the system.
● View Client/Member List- In this case, the admin can monitor and view users
who are using the mobile base of the application.
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2.1.2 Sequence Diagram
Figure 6. Sequence Diagram
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The figure shown above tells the cycle of the best way to utilize the application.
The customer needs to log in first using their google account to gain access to the
homepage of the mobile application. The system would get their full name, email, and
lastly their registered date that they enter on the system. The system can also make a
transaction which is called booking to book or reserve rooms for the customer of the hotel
online. In terms of payment through the use of bank transfer which can be done outside
the system, the customer can attach its receipt to verify their booking done in the system.
Once the system verified their receipt the customer booking would be accepted and can be
viewed in the booking area next to the home at the home interface of the online application.
If the customer didn’t attach its receipt of payment within 48hours the system can terminate
its booking process and mark rejected.
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2.1.3 Data Flow Diagram
Figure 7. Data Flow Diagram
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The figure shown above illustrates the data flow diagram of the system that tells
the interaction of the best way to utilize and shows the relation of data. First, the customer
and the admin need to log in, no need for the admin to sign in using a google account
because it is mandatory for this system to have an account for the admin yet the customer
needs it to have full access to the mobile application. After the client sign-in and it is
verified at the database, the Customer can proceed to the home interface to get the whole
information about the hotel. In the home interface, there are arrangements of selections to
perceive what functions can be utilized by the customer. Specified to the data indicated
after accessing the home interface there are two categorical data including Create booking
and view booking history, booking that is created through selecting rooms available at the
hotel, and its history made by doing transactions online. Customers can cancel their
reservations made on a specific day or time given to them. The system notified the user
using a notification function which gives an alert to the user in every data they made using
the application. The purpose of API is to connect the mobile application and desktop
application to sync data saved on the system.
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2.2 Database Design
2.2.1 Graphical User Interface
MOBILE APPLICATION
Figure 8. Main Interface of Mobile App
This figure shown above is the first interface that may be seen by the customer once they open the
application. Using a customer’s Google account, they can access the Home Interface of the mobile
application.
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Figure 9. Home Interface
In this figure, the customer can view all the information indicated that the hotel has.
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Figure 10. Booking History
In this figure, the customer can view theThis booking details they made using this application.
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Figure 11. Booking Menu
This figure shows the available room types of the hotel. The customer has the option to select for
booking.
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Figure 12. Standard Double Room Information
This figure contains information included in the Standard Double Room. Its room facilities have
upper floors accessible by elevator, desk, linen, air conditioning, tile/Marble floor, Entire unit
wheelchair accessible, TV, telephone, Flat-screen TV, and cable channels. While its bathroom type
has free toiletries, shower, toilet, towels, and hairdryer. The room cost starts at Php 1,240.00.
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Figure 13. Superior Twin Room Information
This figure contains information included in the Superior Twin Room. Its room facilities
have upper floors accessible by elevator, desk, linen, air conditioning, Tile/Marble floor, entire
unit wheelchair accessible, TV, telephone, Flat-screen TV, and cable channels. While its bathroom
type has free toiletries, shower, toilet, towels, and hairdryer. The room cost starts at Php 1,647.00.
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Figure 14. Deluxe Double Room Information
This figure contains information included in the Deluxe Double Room. Its room facilities
have upper floors accessible by elevator, desk, linen, air conditioning, tile/Marble floor, entire unit
wheelchair accessible, TV, telephone, Flat-screen TV, and cable channels. While its bathroom type
has free toiletries, shower, toilet, towels, and hairdryer. The room cost starts at Php 1,824.00.
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Figure 15. Selecting Date Menu
In this figure, the customer can select the length of stay they want to spend at the hotel. It
also included the cost of a stay, so the customer would know the cost they spend on.
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Figure 16. Booking Reference Menu
In this figure, the system gives a customer a booking reference that serves as a key
concept of their booking/reservation at the hotel. It includes instructions that the customer
can follow to settle its booking that needs a proof of payment so that the system validates
its booking existence.
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DESKTOP APPLICATION
Figure 17. Desktop Login interface
In this figure, the admin can log in to the application to validate or monitor customers
using the system. This includes a valid username and password to proceed.
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Figure 18. Desktop Home interface
In this figure admin can edit room pricing, monitor customer booked rooms, and view
clients/members who are registered using the mobile application. Also, the admin can log out if
they want by selecting the log out button.
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Figure 19. Room Pricing Interface
In this figure, the admin can edit and save the cost of a single type of room. This affects
the price indicated at the mobile application of the system.
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Figure 20. View Bookings interface
In this figure, the admin can view all of the booked rooms made by the customer using
the mobile part of the system.
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Figure 21. Booking Previewer
In this Figure, the admin can verify the proof of payment that the customer attached to
the system also its booked rooms.
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Figure 22. Client/Member Interface
In this Figure Google account that has been registered can be seen by the admin of the
system.
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Figure 23. Log Out Interface
In this figure, the admin can log out the account using the logout button located in the home
interface of a desktop application. If the admin clicks “Yes” it will automatically be redirected to
the login interface of the system, else if the customer clicks “No” the account of the admin is still
logged in.
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3. Development
In this phase, reservations indicate the process and tools applied in the development of the
system.
3.1 Software
3.1.1 Operating System
Android OS can accommodate different devices to run applications across the system.
Whether your phone is Android or iOS-based. OS updates issued by the phone manufacturer to
get all the improvements and enhancements on your phone. Application Software runs or executes
as per user request. Without a working structure, application programming can not be introduced.
Coming up next are Mozilla Firefox, Opera, Google chrome. It keeps the PC framework from
unapproved access and gets the assets, data, and information like Microsoft Windows, Linux,
Unix, DOS.
3.1.2 Web/Mobile Platform
Mobile Application is to be used for the development of this system. .Net Framework is a
product improvement stage created by Microsoft for building and running Windows applications.
It may very well be utilized to make both Form-based and Web-based applications.
3.2 Database
The data may be accessed easily and regulate users. C# may be used in the SQL Server
database to construct records to do the backend work.
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3.3 Subscription
Subscription requires a user to sign up requirements needed to verify an account.
3.4 Hardware Capable of Development
● Desktop or Smartphone
● Memory RAM 8GB
● 32 or 64 bit Operating System
4. Testing
The arrangement of testing is performed to arrive at the hundred percent use of pictures of
the ideal utilitarian necessities of the application. This part likewise presents the assessment system
on the application led through a review. The designers give the survey to its objective respondents:
Hotel guests age 18 and above. The assessment structure can be utilized in the assessment
framework's adequacy and productivity to the client.
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Additionally, scaling can be utilized to address their input. The designers utilize ISO
20501:2011 models in the assessment of the application. These were:
● Reliability
This stage helps the developer in guaranteeing that the system program reliably and works
appropriately in each condition. Every segment of the framework should be solid and bug-allowed
to deliver similar outcomes.
● Functionality
This stage helps the engineer in deciding and assessing the usefulness, precision, propriety,
and culmination of a system module inconsistency with client necessities. Symbols should be
tried to guarantee that they work appropriately and give the ideal outcomes. The back-end
measure should be checked to guarantee that it doesn't come up short or cause framework
blunders, particularly after organization.
● Usability
The created framework is utilized if all the framework necessities are working
appropriately and can be utilized for future execution.
4.1 Testing Procedure
This phase presents the detailed procedure of testing they would execute. It is the process
of evaluating a system or its component(s) with the intent to find whether it satisfies the specified
requirements or not. The testing period is based on the agile development approach which
specifies an incremental approach to testing. Testing would be done repeatedly until satisfied.
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Table 5. Testing Procedure
User Type Testing Procedure
Customer -Test if the customer can access the system.
Login Account -Test if the mobile application keeps updating.
-Test if the customer can make and view

his/her transactions.
-Test if the customer can redeem rewards.
-Test if the notification was shown.
Admin -Test if the system admin can add and manage

the configurations of the mobile application.
Yellowbell Hotel
- Test if the system admin can view reports to
fulfill certain job duties that help them to make
decisions and make business plans.
Hotel Owner -Test if the hotel owner can add and update
business information along with amenities
provided and pictures of service.
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4.1.1 Data Gathering
A procedure of social event and estimating data on factors of interest in a laid out
methodical design that empowers one to respond to expressed exploration questions, test theories,
and assess results. In every study, data gathering is important and must be performed in an
organized form. To conduct this, they provide a questionnaire to collect data from respondents.
Technology Acceptance Model ( TAM ) framework be used to gather data through Google form.
5. Deployment
5.1 Deployment Plan
In this phase, they would provide the requirements that need to be done through a mobile
application. A user must provide all details needed to manipulate the system. They implement rules
and regulations for the user’s perceptions.
They also establish a software and hardware matrix that would be needed to be considered
by the beneficiary to complete the deployment of the system.
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5.2 Software Matrix for the Implementation of the System: MOBILE APPLICATION
Table 6. Software Matrix
Prerequisite Version Prerequisite Minimum
Google play store ( Standard and the latest Standard

application) version
Google play store(web Standard and the latest Standard

base) version
Software Requirements: OPERATING SYSTEM
Operating System Android Code Name API level
Android 6 Marshmallow 23
Android 7 Nougat 24-25
Android 8 Oreo 26-27
Android 9 Pie 28
Android 10 Android 10 29
Android 11 Android 11 30
Table 7. Software Requirements
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5.3 Hardware Matrix for the Deployment of the System
Table 8. Hardware Matrix
Hardware Minimum Requirements Suggested Requirements
Android Phone Version 6.1 Version 6.0 or Higher
Storage (Random Access 2 GB RAM 6 GB RAM or Higher

Memory based)
Storage (Random Only 6 GB ROM 8 GB ROM or Higher

Memory based)
Processor 1 GHz 1.4 GHz or above
6. Risk Management Plan
Risk Assessment Matrix, otherwise called a Probability and Severity hazard structure, is
intended to assist with limiting the likelihood of expected gamble to streamline project execution.
The dangers were separated relying upon their probability and their belongings or the degree of
harm; with the goal that the most dire outcome imaginable was not entirely set in stone initially.
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6.1 RISK MANAGEMENT PROCESS
The risk management approach determines the process, techniques, tools, and team roles
and responsibilities for a specific project.
Table 9. Risk Management Process
RISK RISK RATE RISK CONTROL MITIGATION

MEASURES
( low / mid / high
Answering survey high They were able to ask Make sure that the
again the respondent respondent
/questionnaire untruly. to answer the survey/ understands the use of
the system.
questionnaire again if
necessary.
Money shortage high They handle first the Make sure that the
things that need to be cost is within a target
solved immediately. budget to spend.
Loss of internet mid They suggested using Make sure to have a

connection at least a 4G wireless backup lease line.
provider.
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Table 10. Risk Matrix
RISK MATRIX
SECTION IMPACTED
LIKELIHOO LOW MEDIUM HIGH EXTREME
LOW N D C A
MEDIUM D C B A
HIGH C B A A
The Risk Matrix Table showed the risk where the user could encounter. It also shows the
chances of the risk occurring, as well as the effects or impact on the system and user.
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CHAPTER IV
Results and Discussion
This chapter presents the final output of the project model, shows and the interpretation of
the result of the data gathered. The study aims to achieve the objectives of the study as stated in
Chapter 1. This presents the designed tools being used and the system process as required in the
development of the study as well as the graphical user interface which displays different layouts
with its respective functions in the system. This also includes the different testing methods in terms
of functionality, usability, and reliability to evaluate the whole operation of the developed system.
Discussions
A. Display the past, present, and upcoming room and/or services reservations at the hotel.
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Figure 24. Display Updated Reservation
In this figure, a user can view the past, present, and upcoming room and/or services
reservations at the hotel in the Home Interface of the mobile application, by clicking the bookings
button on the right side of the home. Each user has a different reference code to generate bookings
by the hotel administrator. The cost of the room indicated here is the total cost of stay by a user at
the hotel.
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PENDING
● This function would appear after the user confirms his/her reservation. Pending means that
the user has no proof of payment being inputted.
VALIDATING
● If the user was done sending proof of payment within 24 hours, then the hotel administrator
changes the booking status from pending to validating in the Booking Previewer.
ACCEPTED
● After the administrator was done validating, the accepted function would appear in the user
reservation status which means that the booking reservation was accepted and confirmed by the
hotel.
REJECTED
● If the booking is invalid and rejected, automatically cancel the reservation. It would only
happen if the user does not send proof of payment within 48 hours.
CLOSED
● If the user was done staying at the hotel, then the hotel administrator changed the booking
status to closed in the Booking Previewer. It would also appear in the user reservation status.
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B. Determine the most availed rooms, even which month has the most reservation made and
canceled reservations.
Figure 25. View Dashboard
In this figure, the hotel administrator determined the most availed rooms, even which
month has the most reservations made and canceled reservations. This dashboard includes the
room type, reference code, date of stay, total cost, a list of people who booked, mobile number,
and status of the reservation. Standard Double Room is the most availed room at the hotel and the
month of December has the most reservation made.
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C. Reserve or cancel a reservation at any time and anywhere in just a few taps.
Figure 26. Reserve/Cancel Reservations
In this figure, the cancellation of any reservation is valid within 48 hours. A user can set
the date, time, and duration included in the booking. The cost of stay already includes a 12%
tax change.
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D. Upload proof of payment or bank transfer for the reservation.
Figure 27. Attach Proof of Payment
In this figure, a user can select an image of the receipt to be able to validate the payment.
The booking details would appear to be able to view the user the information he/she inputted.
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Survey/Questionnaire Results
The study covers 100 respondents (random people) with the age range from 18 - 40 years
old above. The respondents’ records data are used for predicting that the system is perceived ease
of use, perceived usefulness, attitude toward using, and intention to use, which tested the system’s
effectiveness.
Figure 28. Age of Respondents
Respondents of all ages (18 years old to 40 above) was represented. The highest range of
respondents are within 18-25 years old that has a total of 78%, while the lowest is the respondents
within 40 years old above that has a total of 3%, and the respondents within 26-39 years old have
a total of 19%.
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Process Flow of Data Gathering
5 – Strongly Agree
4 – Agree
3 – Neither Agree nor Disagree
2 – Disagree
1 – Strongly Disagree
Perceived Ease of Use. The extent to which a person believes it is easy to use a particular
system.
Figure 29. I believe that an online reservation system will be helpful and convenient.
In this figure, it discusses whether the reservation system is helpful and convenient. 69%
of the respondents strongly agreed that the reservation system is helpful and convenient and 29%
agreed that it does. On the other hand, there were 2% that neither agree nor disagree that the
reservation system is helpful and convenient.
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Figure 30. Find the system easy to use and accessible anytime anywhere.
In this figure, it discusses whether the system is easy to use and accessible. 59% of the
respondents strongly agreed that the system is easy to use and accessible and 37% agreed that it
does. On the other hand, 29% neither agree nor disagree that the system is easy to use and
accessible.
Figure 31. Learning to use the system would be easy for me to handle.
In this figure, it discusses whether learning to use the system would be easy to handle. The
question received mostly positive feedback as 57% strongly agreed that it was easy for them to
learn to use the system, while 38% agreed and 5% of the respondents disagreed.
85
Figure 32. My interaction with online reservations is clear and understandable.
In this figure, it discusses whether the interaction with online reservations is clear and
understandable. 57% of the respondents strongly agreed that the interaction with online reservation
systems is clear and understandable and 36% agreed that it does. On the other hand, there were
7% that neither agree nor disagree that the interaction with online reservations is clear and
understandable.
86
Figure 33. I would find the system improves my skills in using online technology.
In this figure, it discusses whether the system improves the skills in using online
technology.70% of the respondents strongly agreed that the system improves the skills in using
online technology. 28% agreed that it does. On the other hand, there were 2% that reservations
neither agree nor disagree that the system improves the skills in using online technology.
Perceived Usefulness. The extent to which an information system can assist in improving
performance for users relates to the degree to which the customer believes the system can increase
their efficiency on the job.
87
Figure 34. Using online reservations will save my time and less hassle.
In this figure, it discusses whether the online reservation will save time and less hassle.
80% of the respondents strongly agreed that the online reservation will save time and less hassle
and 19% agreed that it does. On the other hand, there was 1% that reservations neither agree nor
disagree that the online reservation will save time and less hassle.
Figure 35. Using this system is more helpful for me to avoid physical contact due to the
pandemic.
In this figure, it discusses whether the system is more helpful to avoid physical contact due
to pandemic. 81% of the respondents strongly agreed that the system is more helpful to avoid
physical contact due to pandemic and 19% agreed that it does.
88
Figure 36. Using the system would allow me to easily find rooms and their prices.
In this figure, it discusses whether the system would allow easy find rooms and their prices.
75% of the respondents strongly agreed that the system would allow easy find rooms and their
prices and 23% agreed that it does. On the other hand, there were 2% that neither agree nor disagree
that the system would allow easy find rooms and their prices.
Figure 37. Using this system increases my productivity when making online purposes.
In this figure, it discusses whether the system increases productivity when making online
purposes. 70% of the respondents strongly agreed that the system increases productivity when
making online purposes and 25% agreed that it does. On the other hand, there were 5% that neither
agree nor disagree that the system increases productivity when making online purposes.
89
Figure 38. Using this system is more than interesting.
In this figure, it discusses whether using the system is more interesting. 70% of the
respondents strongly agreed that using the system is more than interesting and 24% agreed that it
does. On the other hand, there were 6% that neither agree nor disagree that using the system is
more than interesting.
Attitude Toward Using. Alludes to an actual inclination that is communicated by assessing a
specific element with some level of favor or disgrace.
90
Figure 39. Online reservation is faster rather than manual handling of records.
In this figure, it discusses whether an online reservation is more faster rather than
manual handling paper records. 67% of the respondents strongly agreed, while 26% agreed
and 7% neither agreed nor disagreed.
Figure 40. I have a positive perception of using this system.
In this figure, it discusses whether the respondents have a positive perception of to
make using the system. Almost 60% of the respondents strongly agreed, while 34%
agreed another 5% neither agreed nor disagreed and 1% disagree.
91
Figure 41. experienced bad/negative when using online processes.
In this figure, it discusses whether the respondents have experienced bad/negative
when using online processes. 16% of the respondents strongly disagreed followed by 17%
who disagreed, while 20% strongly agreed and 24 % of the respondents neither agreed nor
disagreed.
Figure 42. Online reservation is more detailed and reachable
In this figure, it discusses whether the online reservation is more detailed and
reachable. Almost 48% of the respondents strongly agreed, while 41 % agreed and 11%
neither agree nor disagree.
92
Figure 43. I think using this system would be a great beneficial for me
In this figure, it discusses whether the respondents think that using the system would
be a great benefit for them. 56% of the respondents strongly agreed, while 39% agreed and
5% neither agreed nor disagreed.
Intention to Use. Refers to the strength of the prospective adopter’s intention to make or
to support the adoption decision.
93
Figure 44. I plan to use the system
In this figure, it discusses whether the respondents plan to use the system. 40% of the
respondents strongly agreed, while 44% agreed and 7% neither agreed nor disagreed.
Figure 45. I plan to make reservations often.
In this figure, it discusses whether the respondents plan to make reservations often. 44%
strongly agreed, while 40% agreed, and another 16% neither agreed nor disagreed.
94
Figure 46. I intended to use the system for my private purposes
In this figure, it discusses whether the respondents intended to use the system for their
private purposes. 58% strongly agreed, while 35% agreed and 7% neither agreed nor disagreed.
Figure 47. I will always use the system in making reservations at the hotel.
In this figure, it discusses whether the respondents will always use the system to make a
reservation at the hotel. Almost 51% of the respondents strongly agreed, while 34% agreed and
13% neither agree nor disagree, another 2% disagree.
95
Figure 48. I prefer to use the system rather than through searching inquiries
In this figure, it discusses whether the respondents prefer to use the system rather than
through searching inquiries. 57% strongly agreed, while 38% agreed and 5% neither agreed on
reservations nor disagreed.
96
CHAPTER V
SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS
This chapter presents the summary of findings, conclusions, and recommendations from
the analysis of data gathered by the researchers in the developed system.
Summary of Findings
This study aims to design and develop an application Mobile-Based Hotel Reservation
System for Yellowbell Hotel Batangas City. It gives updated information that displays past,
present, and upcoming reservations at the hotel and determines the most availed rooms/services
and even which month has the most reservation/ canceled made.
The Agile Methodology was used in the study since it focuses on the frequent modification
as well as the capability to adapt to recent changes. Other designs and procedures were used to
visualize the study. That diagram helps the researchers to identify and clearly understand the
functionalities of the system. Various research studies with common interest were elaborated and
analyzed that focused on hotel reservations locally and internationally. The research study
provided a strong foundation in the developed study.
97
The developed system is beneficial not only to the hotel itself but also to the hotel owner,
hotel staff, and hotel guests. Moreover, the developed recommender system was tested concerning
its usability, functionality, and reliability.
After making the system and analyzing survey questionnaires, the researchers came up with the
following findings:
1. The developers were able to create a mobile-based reservation system that was made
accessible for a number of people through a hosting platform and also a desktop application
for monitoring the available rooms at the hotel.
2. By observing the data gathering, the developer had the option to design a UI that the
clients would see as simple to explore.
3. The system was able to reserve, cancel reservations and also give and receive data
through the platform.
Conclusions
After analyzing the survey questionnaire from the user testing, the researchers end up with
the following conclusions:
1. The system keeps generating booking references done by the customer. Setting Date,
Time, Duration, and a number of people functioned well in booking rooms/reservations.
The user can easily select rooms to book at the system, it shows the details of rooms
available.
98
2. The respondents have agreed that the system developed is fully functional, quick, efficient,
and is safe to browse, all of which are important aspects in a mobile and desktop
application.
3. The system had the option to hold records and information of both the clients and the hotel
operator. This would be of incredible assistance to both parties as the proprietors would
have a publicizing stage and a method for tracking down visitors while for the clients this
would assist them with observing a motel that suits their necessities.
Recommendations
After determining all the results and findings, the researchers have the following
recommendations for the system:
1. Since the mobile application can only be used by an Android user, it is suggested
that future researchers allow IOS users as well.
2. Improved the design and functionality of the mobile application and the desktop
application.
3. Include features that can make the application easier to use for both the client and the
administrator.
Bibliography :
99
Almeida, F., Almeida, J., Mota, M. (2019). Perceptions and Trends of Booking Online Payments
in Tourism, Journal of Tourism and Services 10(18): 1-15.
https://doi.org/10.29036/jots.v10i18.39
Mayleen Dorcas B. Castro, and Eunice B. Custodio (August 2016). Managing Customer
Reservations of BulSU Hostel through the Development of Online Information and Reservation
System Journal of Advances in Information Technology Vol. 7, No. 3,
http://www.jait.us/uploadfile/2016/0901/20160901021126937.pdf
Ruben A. Parazo (August 30, 2016). Online Reservation and Monitoring System for Tarlac
College of Agriculture Dormitories Tarlac Agricultural University (TAU) (Formerly the Tarlac
College of Agriculture) Proceedings Journal of Education, Psychology and Social Science
Research, Vol 03:Iss 02:Pg 130 (2016)
Tao, Meng; Nawaz, Muhammad Zahid; Nawaz, Shahid; Butt, Asad Hassan; Ahmad, Hassan
(2018). Users’ acceptance of innovative mobile hotel booking trends: UK vs. PRC. Information
Technology & Tourism, (), –.doi:10.1007/s40558-018-0123-x
Sooksatit, K. (2016). Customer Decisions on Hotel Booking via Mobile Phone and Tablet
Applications: A Case Study of Luxury Hotels in Bangkok. Managing the Asian Century, 87–102.
doi:10.1007/978-981-10-0087-4_6
Wang, Dan; Xiang, Zheng; Law, Rob; Ki, Tang Pui (2015). Assessing Hotel-Related
Smartphone Apps Using Online Reviews. Journal of Hospitality Marketing & Management, (),
150527102920000–. doi:10.1080/19368623.2015.1012282
100
Shivam Tripathi and Pranshu Dixit ( April 2020 ). "A Study on Adoption of Digital Payment
through Mobile Payment Application regarding Gujarat State" Published in International Journal
of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-4 | Issue-3,
pp.1110-1115, URL: https://www.ijtsrd.com/papers/ijtsrd30790.pdf
Vahdat, Arash; Alizadeh, Ali; Quach, Sara; Hamelin, Nicolas (2020). Would you like to shop via
mobile app technology? The technology acceptance model, social factors and purchase intention.
Australasian Marketing Journal (AMJ), (), S1441358220300021–.
doi:10.1016/j.ausmj.2020.01.002
Yana Padua (2016). Online Billing and Reservation System
http://www.studymode.com/essays/658-Apartelle-Online-Reservation-System-375787.html
Lee, Jin-Soo; Tsang, Nelson; Pan, Steve (2015). Examining the differential effects of social and
economic rewards in a hotel loyalty program. International Journal of Hospitality Management,
49(), 17–27. doi:10.1016/j.ijhm.2015.05.003
101
APPENDICES
APPENDIX A: SCHEDULE AND TIMELINE
APPENDIX B: PROJECT TEAMS AND THEIR RESPONSIBILITIES
APPENDIX C: BUDGET COST MANAGEMENT PLAN
APPENDIX D: SOURCE CODE
APPENDIX E: USER’S MANUAL
APPENDIX F: CURRICULUM VITAE
102
APPENDIX A
SCHEDULE AND TIMELINE
Schedule and Timeline
Task Activities Duration Deliverables
1 Topic Approval Jan 31 - Feb 04 -
2 Chapter 1 Feb 05 - Apr 09 1
3 Chapter 2 Apr 10 – Apr 28 2
4 Chapter 3 Apr 10 - Apr 28 1,2,3
5 Pre - Oral Defense May 20 - May 26 4
6 Development of home page 5
7 Testing
8 Project Implementation
103
APPENDIX B
PROJECT TEAMS AND THEIR RESPONSIBILITIES
Project Teams and their Responsibilities
Name Responsibility Contact Details
Cabatay, Jessa C Project Management Address: Malibayo, Batangas City

Leader, Writer of Capstone
Paper Contact number: 09530711784
Email address:
jessacabatay18@gmail.com
Serrano, Rosemarie Data Analyst and Writer of Address: Muzon 2nd, Alitagtag,
M. Capstone Paper Batangas
Contact number: 09304382566
Email address:
serranorosemarie665@gmail.com
Bayani, Jerome P. Programmer and Writer of Address: P1-382 Sta. Rita Karsada
Capstone Paper Batangas City
Contact number: 09289321400
Email address:
jeromebayani797@gmail.com
104
APPENDIX C
BUDGET COST MANAGEMENT PLAN
Budget Cost Management Plan
Payment for Panelist:
Chairman : Php 300.00 × 1 = Php 300.00
Members (2) : Php 250.00 × 2 = Php 500.00
Adviser : Php 500.00 × 1 = Php 500.00
Grammarian : Php 500.00 × 1 = Php 500.00 (for Capstone 2)
Food Budget : Estimated budget cost =
SMS API/Server, 100 credits + Sender ID
Php 166.67 per month / 3 members = Php 55.56 each member per month
Php 166.67 per month x 12 months = Php 2,000.04
Hosting
Php 161.17 per month x 12 months = Php 1,934.04
Domain
Php 43.5 per month x 12 months = Php 522.00
Main Server
105
Php 41.67 per month x 12 months = Php 500.04
Internet Connection
Internet Connection
Php 1,625 per month x 1 member = Php 1,625
1,625.00 x 12moths = 19,500
Php 750 per month x 1 member = Php 1,500
750.00 x 12months = 9000.00
Php 500 x 1 member
500.00 x 12 months = 6000.00
Total = 34,500
Electricity
500 Php per month x 3 members = Php 1500.00
Php 1500.00 x 12 months Php 18,000.00
106
APPENDIX D
SOURCE CODE
<?php "dbname" =>
"yellowbell_db"
]);
use Phalcon\Di\FactoryDefault;
});
use Phalcon\Db\Adapter\Pdo\Mysql as
PdoMySql;
<?php
$di = new FactoryDefault();
$di->set("db", function() { use Phalcon\Loader;
return new PdoMySql([
"host" => $loader = new Loader();
"192.168.0.1",
$loader->registerNameSpaces([
"username" => "root",

"YellowbellHotelAPI\Models" =>
"password" => __DIR__ . "/models/",
"r00t_Admin###",
107
"YellowbellHotelAPI\Services" =>
__DIR__ . "/services/"
try {
]);
$service = new
$loader->register(); Services\BookingService();
<?php
$data = $app->request-
>getJsonRawBody();
use Phalcon\Http\Response;
use YellowbellHotelAPI\Services;
$response->setStatusCode(200,
use Phalcon\Di\FactoryDefault as fd;
"OK");
$response->setJsonContent([
require_once
"status" => 200,
$_SERVER['DOCUMENT_ROOT']
.'/services/v1/booking_service.php'; "message" => null,
"data" => $service-
>generateBookingRecord($data)
$app-
>post('/v1/booking/generate_booking_recor ]);
d', function() use($app) {

} catch (Exception $e) {
$response = new Response();
108
$response->setStatusCode(500, use Phalcon\Di\FactoryDefault as fd;
"Internal Server Error");
require_once
"status" => 500, $_SERVER['DOCUMENT_ROOT']
.'/services/v1/login_service.php';
"message" => "An internal server
error has occurred. Please contact the
developer at
$app->post('/v1/login/authenticate_g-
support@skyenginetechnologies.xyz",
user', function() use ($app) {
"data" => $e->getMessage()

]);
}
try {
$service = new
return $response; Services\LoginService();
});
<?php $data = $app->request-
>getJsonRawBody();
109
$response->setStatusCode(200, ]);
"OK");
}
"status" => 200,

return $response;
"message" => null,

});
"data" => $service-

<?php
>registerOrAuthenticateGoogleUser($data)
]);
"Internal Server Error"); use Phalcon\Di\FactoryDefault as fd;
"status" => 500, require_once
.'/services/v1/room_service.php';
developer at
support@skyenginetechnologies.xyz",
$app-
"data" => $e->getMessage() >get('/v1/room/request_price/{roomId:[0-
9]+}', function($roomId) {
110
$response = new Response(); "status" => 500,

try {
developer at
$service = new support@skyenginetechnologies.xyz",
Services\RoomService();
]);
}
"OK");
return $response;
"status" => 200,
});
"message" => null,
<?php
"data" => $service-
>getRoomPrice($roomId)
]); use Phalcon\Http\Response;
} catch (Exception $e) { use YellowbellHotelAPI\Services;
$response->setStatusCode(500, use Phalcon\Di\FactoryDefault as fd;
111
require_once "data" => $service-
$_SERVER['DOCUMENT_ROOT'] >getRoomPrice($roomId)
.'/services/v1/room_service.php';
]);
$app-
>get('/v1/room/request_price/{roomId:[0-
9]+}', function($roomId) {
"status" => 500,

try {
$service = new developer at
Services\RoomService(); support@skyenginetechnologies.xyz",
$response->setStatusCode(200, ]);
"OK");
}
"status" => 200,

return $response;
"message" => null,

});
112
<?php $response->setStatusCode(200,
"OK");
"status" => 200,

"message" => null,

"data" => $service-
>getMySqlVersion()
require_once
]);
.'/services/v1/test_service.php'; } catch (Exception $e) {

$app->get('/v1/test/mysql/version',
function() { $response->setJsonContent([
$response = new Response(); "status" => 500,

try {
developer at
$service = new support@skyenginetechnologies.xyz",
Services\TestService();
113
]); {
} $sqlQry = "SELECT
sf_generate_booking_record($bookingData-
>BookedByMemberID, $bookingData-
return $response; >RoomID, '$bookingData->ReferenceCode',
'$bookingData->StartDate', '$bookingData-
});
>EndDate', $bookingData->TotalCost,
<?php
'$bookingData->MobileNo');";
namespace YellowbellHotelAPI\Services;
$conn = fd::getDefault()->get("db");
use Phalcon\Mvc\Model\Resultset\Simple
return $conn-
as ResultSet;
>fetchColumn($sqlQry);

}
class BookingService
<?php
function
generateBookingRecord($bookingData)
114
use Phalcon\Mvc\Model\Resultset\Simple }
as ResultSet;
}

<?php
class LoginService
function
use Phalcon\Mvc\Model\Resultset\Simple
registerOrAuthenticateGoogleUser($userDat
as ResultSet;
a)

{
$sqlQry = "SELECT
sf_register_or_authenticate_google_user('$u class RoomService
serData->GID', '$userData->FullName',
{
'$userData->Email');";
function getRoomPrice($roomType)
{
$sqlQry = "SELECT
sf_get_room_price($roomType);";
return $conn-
115
$conn = fd::getDefault()->get("db"); {
$sqlQry = "SELECT VERSION();";
return $conn-
}
return $conn-
<?php >fetchColumn($sqlQry);
namespace YellowbellHotelAPI\Services; }
using System;
use Phalcon\Mvc\Model\Resultset\Simple using System.Collections.Generic;
as ResultSet;
using System.Text;

using Xamarin.Forms;
class TestService
namespace YellowBellHotelHRS.Controls
{
{
function getMySqlVersion()
public class JustifiedLabel : Label
116
{ namespace
YellowBellHotelHRS.Enumerables
{
}
public enum RoomType

}
{
namespace
YellowBellHotelHRS.Enumerables STANDARD_DOUBLE = 1,
{ SUPERIOR_TWIN = 2,
public enum BookingStatus DELUXE_DOUBLE = 3
{ }
PENDING = 1, }
VALIDATING = 2, using System;
ACCEPTED = 3, using System.Collections.Generic;
REJECTED = 4, using System.Linq;
CLOSED =5 using YellowBellHotelHRS.Enumerables;
} namespace YellowBellHotelHRS.Models
117
public class BookingData namespace YellowBellHotelHRS.Models
{ {
public int BookingID { get; set; } public class GoogleUser
public int RoomID { get; set; } {
public string BookingReferenceCode public int ID { get; set; }
{ get; set; }
public string GID { get; set; }
public double Price { get; set; }

public string FullName { get; set; }
public IEnumerable<DateTime>
public string Email { get; set; }
ReservedDateCollection { get; set; }
}
public string ContactNumber { get;
set; } }
public double TotalCost => Price * <?xml version="1.0" encoding="utf-8" ?>
ReservedDateCollection.Count();
<ContentPage
xmlns="http://xamarin.com/schemas/2014/f
orms"
public BookingStatus BookingStatus
{ get; set; }
xmlns:x="http://schemas.microsoft.com/win
}
fx/2009/xaml"
118
xmlns:m="clr- IsRefreshing="{Binding IsBusy,
namespace:YellowBellHotelHRS.Models" Mode=OneWay}"
xmlns:vm="clr- RefreshCommand="{Binding
namespace:YellowBellHotelHRS.ViewMod RefreshCommand}">
els"
<ListView.ItemTemplate>
<DataTemplate
x:Class="YellowBellHotelHRS.Views.Book
x:DataType="m:BookingData">
ingPageView">
<ViewCell>
<Grid Padding="10,5">
<ContentPage.BindingContext>
<Frame
<vm:BookingPageViewModel />
BackgroundColor="LightSlateGray"
</ContentPage.BindingContext>
CornerRadius="10"
<ContentPage.Content>
HasShadow="True">
<ListView ItemsSource="{Binding
BookingCollection}"
<Frame.GestureRecognizers>
HasUnevenRows="True"
SeparatorVisibility="None" <TapGestureRecognizer
Tapped="TapGestureRecognizer_Tapped"
IsPullToRefreshEnabled="True"
/>
119
</Frame.GestureRecognizers> FontSize="Medium"
<StackLayout
Orientation="Horizontal"> FontAttributes="Bold"
<Label
Text="{Binding BookingReferenceCode}" TextColor="White" />
VerticalOptions="Start"
<Label
Text="{Binding BookingStatus}"
FontAttributes="Bold,Italic"
VerticalOptions="Center"
HorizontalOptions="StartAndExpand" />
TextColor="WhiteSmoke"/>
<StackLayout> </StackLayout>
<Label </StackLayout>
Text="{Binding Price, StringFormat=PHP

</Frame>
{0:0.00}}"
</Grid>
VerticalOptions="Center" </ViewCell>
120
</DataTemplate>
[XamlCompilation(XamlCompilationOption
</ListView.ItemTemplate>
s.Compile)]
</ListView>
public partial class BookingPageView :
</ContentPage.Content> ContentPage
</ContentPage> {
using System; public BookingPageView()
using System.Collections.Generic; {
using System.Linq; InitializeComponent();
using System.Text; }
using System.Threading.Tasks;
private void
TapGestureRecognizer_Tapped(object
sender, EventArgs e)
using Xamarin.Forms.Xaml;
{
try
namespace YellowBellHotelHRS.Views
{
{
121
throw new
Exception("UNHANDLED_EXCEPTION_ xmlns:x="http://schemas.microsoft.com/win
0x00e1656e45f18ec6747f5a8496fd39b50b3 fx/2009/xaml"
8396d");
xmlns:vm="clr-
} namespace:YellowBellHotelHRS.ViewMod
els"
catch (Exception ex)
xmlns:local="clr-
{
namespace:YellowBellHotelHRS.Controls"
Application.Current.MainPage.DisplayAlert
x:Class="YellowBellHotelHRS.Views.Hom
("", ex.Message, "OK");
ePageView">
}
}
<vm:HomePageViewModel />
}
<?xml version="1.0" encoding="utf-8" ?>
<ContentPage
<ContentPage.ToolbarItems>
orms"
122
<ToolbarItem Text="Logout"
Command="{Binding LogoutCommand}" Margin="0,0,0,30" />
/>
</ContentPage.ToolbarItems>

<Grid
<ContentPage.Content> RowDefinitions="Auto,Auto,Auto,Auto"
<StackLayout>
ColumnDefinitions="Auto,Auto,Auto"
<Image Source="banner.png"
Margin="5" /> Margin="0,0,0,30">
<Image Grid.Row="0"
Grid.Column="0"
<ScrollView>
Source="restaurant.png"
<StackLayout Padding="10">
HeightRequest="25"
<local:JustifiedLabel
Text="{Binding HotelDescription}" Margin="0" />
TextColor="Black"
<Label Grid.Row="0"
Grid.Column="2"
HorizontalTextAlignment="Start"
Text="Restauntants"
123
TextColor="Black" Text="• F. Baylosis
Crispy Pata & Chicken (700m)"

FontAttributes="Bold"
TextColor="Black" />
Margin="0,1.25,0,0" />
</Grid>

<Label Grid.Row="1"
Grid.Column="2"
Text="• Shakey's 
(650m)"
<Grid
TextColor="Black" /> RowDefinitions="Auto,Auto,Auto,Auto"
<Label Grid.Row="2"
Grid.Column="2" Margin="0,0,0,30">
Text="• Yellow Cab <Image Grid.Row="0"
Pizza (700m)" Grid.Column="0"
Source="amusement.png"
HeightRequest="25"
<Label Grid.Row="3"
Grid.Column="2" Margin="0" />
124
<Label Grid.Row="0"
Grid.Column="2"
<Label Grid.Row="3"
Text="Amusement" Grid.Column="2"
TextColor="Black" Text="• Plaza Mabini
(1.9km)"
Margin="0,1.25,0,0" />
</Grid>

<Label Grid.Row="1"
Grid.Column="2"
Text="• Basilica Church 
TextColor="Black" /> <Grid
RowDefinitions="Auto,Auto,Auto,Auto"
<Label Grid.Row="2"
Grid.Column="2"
Margin="0,0,0,30">
Text="• Museo Puntong
Batangas (1.9km)"
125
<Image Grid.Row="0" TextColor="Black" />
Grid.Column="0"
Source="building.png"
<Label Grid.Row="2"
HeightRequest="25" Grid.Column="2"
Margin="0" /> Text="• Metrobank
ATM (800m)"
<Label Grid.Row="0"
Grid.Column="2"
Text="Business & <Label Grid.Row="3"
Facilities" Grid.Column="2"
TextColor="Black" Text="• Shell Gas
Station (1.0km)"
Margin="0,1.25,0,0" />
</Grid>

<Label Grid.Row="1"
Grid.Column="2"
Text="• Dreaming Forest <local:JustifiedLabel
Convenience Store (110m)" Text="Yellowbell Hotel is close to major
126
transportation hubs. It is a 5-hour drive to
Ninoy Aquino International Airport and 5- HorizontalTextAlignment="Center" />
minute drive to SM Transport Terminal.

</StackLayout>
Comfortable stay is guaranteed with quality
rooms & great service at affordable </ScrollView>
prices."
</StackLayout>
</ContentPage.Content>
TextColor="Black"
</ContentPage>
using System;
HorizontalTextAlignment="Start"
using System.Collections.Generic;
Margin="0,0,0,30" /> using System.Linq;
using System.Text;
<Label Text="To begin using System.Threading.Tasks;

booking a reservation, press the ☰ button on
the upper left corner now."
TextColor="Black"
FontSize="15"
127
{
fx/2009/xaml"
s.Compile)] xmlns:vm="clr-
namespace:YellowBellHotelHRS.ViewMod
public partial class HomePageView :
els"
ContentPage
{
x:Class="YellowBellHotelHRS.Views.Hotel
public HomePageView() RoomPageView">
InitializeComponent(); <ContentPage.BindingContext>
} <vm:HotelRoomPageViewModel />
} </ContentPage.BindingContext>
<?xml version="1.0" encoding="utf-8" ?> <ContentPage.Content>
<ContentPage <Grid ColumnDefinitions="*"
orms"
RowDefinitions="Auto,Auto,Auto">
128
<Label Grid.Row="0"
Grid.Column="0" IndicatorView="indicatorView">
Text="{Binding RoomType}" <CarouselView.ItemTemplate>
TextColor="Black" <DataTemplate>
FontAttributes="Bold" <Grid RowDefinitions="*"
ColumnDefinitions="*">
FontSize="20"
<Image Grid.Row="0"
Grid.Column="0" Source="{Binding .}"

VerticalOptions="CenterAndExpand"
Aspect="Fill" />
</Grid>
HorizontalOptions="CenterAndExpand"
</DataTemplate>
Padding="10" />
</CarouselView.ItemTemplate>
</CarouselView>
<CarouselView Grid.Row="1"
Grid.Column="0"
x:Name="TheCarousel" <IndicatorView Grid.Row="2"
Grid.Column="0"
ItemsSource="{Binding
ImageSourceCollection}" x:Name="indicatorView"
HeightRequest="250"
129
IndicatorColor="LightGray" />
IndicatorSize="10"
<Label Text="{Binding
SelectedIndicatorColor="Black" /> RoomSize}"
<ScrollView Grid.Row="3" </StackLayout>
Grid.Column="0">
<Grid ColumnDefinitions="*"

RowDefinitions="Auto,Auto,Auto,Auto,Aut
<StackLayout
o,Auto,Auto">
Orientation="Vertical"
<StackLayout
Grid.Row="1"
Orientation="Horizontal"
Grid.Column="0"
Grid.Row="0"
Margin="10">
Grid.Column="0"
<Label Text="In your private

Margin="10,20,10,0">
bathroom:"
<Label Text="Room Size:"

TextColor="Black"
TextColor="Black"
130
/>
<Label Grid.Row="1"
Grid.Column="0"
<Grid Text="• Shower"
ColumnDefinitions="0.5*,0.5*"
RowDefinitions="Auto,Auto,Auto"
<Label Grid.Row="1"
Margin="10,0,0,0">
Grid.Column="1"
<Label Grid.Row="0"
Text="• Hair Dryer"
Grid.Column="0"
Text="• Free
toiletries"
TextColor="Black" /> <Label Grid.Row="2"
Grid.Column="0"
Text="• Toilet"
<Label Grid.Row="0"
Grid.Column="1" TextColor="Black" />
Text="• Towels" </Grid>
TextColor="Black" /> </StackLayout>
131
 <Label Grid.Row="0"
Grid.Column="0"
Text="{Binding

WindowView}"
<StackLayout
</Grid>
Grid.Row="2"
Grid.Column="0" </StackLayout>
Margin="10"> 
<Label Text="View:"
TextColor="Black" 
FontAttributes="Bold" <StackLayout
/> Orientation="Vertical"
Grid.Row="3"
Grid.Column="0"
<Grid
ColumnDefinitions="0.5*,0.5*" Margin="10">
<Label Text="Room
RowDefinitions="Auto,Auto,Auto" Facilities:"
Margin="10,0,0,0"> TextColor="Black"
132
FontAttributes="Bold" TextColor="Black" />
/>
<Label Grid.Row="1"
<Grid Grid.Column="0"
Text="• Desk"
o"
Margin="10,0,0,0"> <Label Grid.Row="1"
Grid.Column="1"
<Label Grid.Row="0"
Grid.Column="0" Text="• TV"
Text="• Upper floors TextColor="Black" />
accessible by elevator"
<Label Grid.Row="2"
Grid.Column="0"
<Label Grid.Row="0" Text="• Linen"
Grid.Column="1"
Text="• Entire unit
wheelchair accessible"
133
<Label Grid.Row="2" <Label Grid.Row="4"
Grid.Column="1" Grid.Column="0"
Text="• Telephone" Text="• Tile/Marble
floor"
<Label Grid.Row="3"
Grid.Column="0" <Label Grid.Row="4"
Grid.Column="1"
Text="• Air
Conditioning" Text="• Cable
Channels"
</Grid>
<Label Grid.Row="3"
Grid.Column="1" </StackLayout>
Text="• Flat-screen 
TV"

<StackLayout
134
Grid.Row="4" </StackLayout>
Grid.Column="0"

Margin="10">
<Label Text="Smoking:"

TextColor="Black"
<StackLayout
FontAttributes="Bold" Orientation="Vertical"
/>
Grid.Row="5"
Grid.Column="0"
<Grid Margin="10">
<Label Text="Parking:"
TextColor="Black"
Margin="10,0,0,0">
/>
<Label Grid.Row="0"
Grid.Column="0"
<Grid
Text="• No Smoking"
</Grid> RowDefinitions="Auto,Auto,Auto"
135
Margin="10,0,0,0"> Margin="5" />
<Label Grid.Row="0" </Grid>
Grid.Column="0"
</ScrollView>
Grid.ColumnSpan="2"
</Grid>
Text="• Free private

parking is possible on site (reservation is not
needed)." </ContentPage>
TextColor="Black" /> using System;
</Grid> using System.Collections.Generic;
</StackLayout> using System.Linq;
 using System.Text;
using System.Threading.Tasks;
<Button Grid.Row="6"
Grid.Column="0"
Command="{Binding
ReserveRoomCommand}"
Text="Book this Room

Now"
136
{
fx/2009/xaml"
s.Compile)] xmlns:vm="clr-
public partial class HotelRoomPageView
els"
: ContentPage
{
x:Class="YellowBellHotelHRS.Views.Logi
public HotelRoomPageView() nPageView"
{ Shell.FlyoutBehavior="Disabled"
InitializeComponent(); Shell.NavBarIsVisible="False">
} <ContentPage.BindingContext>
} <vm:LoginPageViewModel />
<ContentPage <ContentPage.Content>
<Grid>
orms"
<Grid.RowDefinitions>
137
<RowDefinition Height="0.88*"
/> Source="welcome_background.png"
<RowDefinition Height="0.12*" Aspect="AspectFill" />
/>
</Grid.RowDefinitions>
<Label Grid.Row="0"
Grid.Column="0"
<Grid.ColumnDefinitions> Grid.RowSpan="2"
Grid.ColumnSpan="3"
<ColumnDefinition
Width="0.05*" /> HorizontalOptions="Center"
<ColumnDefinition Text="Yellow Bell
Width="0.90*" /> Hotel
Reservation System"
<ColumnDefinition
Width="0.05*" /> HorizontalTextAlignment="Center"
</Grid.ColumnDefinitions> FontAttributes="Bold"
FontSize="30"
<Image Grid.Row="0" Margin="0,80,0,0"
Grid.Column="0"
TextColor="White" />
Grid.RowSpan="2"
Grid.ColumnSpan="3"
138
<StackLayout Grid.Row="1" using System.Threading.Tasks;
Grid.Column="1" Orientation="Vertical">
<ImageButton
HeightRequest="50"
BackgroundColor="Transparent"
Source="continue_with_google.png"
{
Command="{Binding
ContinueWithGoogleCommand}" />
</StackLayout> s.Compile)]
</Grid> public partial class LoginPageView :
ContentPage
{
</ContentPage>
public LoginPageView()
using System;
{
InitializeComponent();
using System.Linq;
}
using System.Text;
139
<?xml version="1.0" encoding="utf-8" ?> <ContentPage.Content>
<ContentPage <Grid ColumnDefinitions="*"
orms"
o"
Margin="10">
fx/2009/xaml"
<StackLayout Grid.Row="0"
xmlns:vm="clr-
Grid.Column="0"
els" xmlns:local="clr- Orientation="Horizontal"
namespace:YellowBellHotelHRS.Controls"
Margin="0,0,0,10">
<Label Text="Booking Ref.:"

x:Class="YellowBellHotelHRS.Views.Pay
TextColor="Black"
mentPageView">
FontSize="Title" />
<vm:PaymentPageViewModel />
140
<Label Text="{Binding <Label Grid.Row="0"
BookingReferenceCode}" Grid.Column="0"
TextColor="Black" Grid.ColumnSpan="2"
FontSize="Title" /> Text="BOOKING DETAILS"
</StackLayout> TextColor="Black"
FontSize="Subtitle"
<BoxView Grid.Row="1" FontAttributes="Bold"
Grid.Column="0"
Margin="0,0,0,5" />
HeightRequest="1"
Color="Gainsboro"
<Label Grid.Row="1"
Margin="0,0,0,10" /> Grid.Column="0"
Margin="10,0,10,5"
<Grid Grid.Row="2" Text="Room Type:"
Grid.Column="0"
TextColor="Black"
ColumnDefinitions="Auto,*"
FontSize="Small"
o">
141
HorizontalTextAlignment="End" />
<Label Grid.Row="2"
Grid.Column="1"
<Label Grid.Row="1" Text="{Binding StayRange}"
Grid.Column="1"
TextColor="Black"
Text="{Binding RoomType}"
FontSize="Small" />
TextColor="Black"
FontSize="Small" />
<Label Grid.Row="3"
Grid.Column="0"
<Label Grid.Row="2" Margin="10,0,10,5"
Grid.Column="0"
Text="Total Stay Days:"
Margin="10,0,10,5"
TextColor="Black"
Text="Stay Duration:"
FontSize="Small"
TextColor="Black"
FontSize="Small"
FontAttributes="Bold" HorizontalTextAlignment="End" />
142
<Label Grid.Row="3" <Label Grid.Row="4"
Grid.Column="1" Grid.Column="1"
Text="{Binding Text="{Binding TotalCost}"
TotalStayDays}"
TextColor="Black"
TextColor="Black"
FontSize="Small" />
FontSize="Small" />
</Grid>
<Label Grid.Row="4"
<BoxView Grid.Row="3"
Grid.Column="0"
Grid.Column="0"
Margin="10,0,10,5"
HeightRequest="1"
Text="Total Cost:"
Color="Gainsboro"
TextColor="Black"
Margin="0,0,0,10" />
FontSize="Small"
<ScrollView Grid.Row="4"
Grid.Column="0">
<Grid ColumnDefinitions="Auto"
143
RowDefinitions="Auto,Auto,Auto,Auto,Aut Grid.Row="1" Grid.Column="0"
o,Auto,Auto,Auto,Auto,Auto,Auto">
<Grid Grid.Row="0" Grid.ColumnSpan="2"
Grid.Column="0"
Margin="10,0,0,5"
ColumnDefinitions="Auto,Auto"
Text="Kindly
pay the 'Total Cost' via Bank Transfer,
RowDefinitions="Auto,Auto,Auto"> GCash, PayMaya, or in Cash to finalize your
booking."
<Label Grid.Row="0"
Grid.Column="0"
TextColor="Black"
Text="PAYMENT
INSTRUCTIONS"
FontSize="Small" />
TextColor="Black"
FontSize="Subtitle"
<Grid Grid.Row="2"
Grid.Column="0"
Margin="0,0,0,10" />
Grid.ColumnSpan="2"
ColumnDefinitions="Auto,Auto"
144
TextColor="Black"
FontSize="Small"
Margin="10,5,0,5">
<Label Grid.Row="0" FontAttributes="Italic" />
Grid.Column="0"
Text="Bank Transfer"
<Label Text="Juan Dela
TextColor="Black" Cruz"
FontSize="Small" TextColor="Black"
FontAttributes="Bold" FontSize="Small"
/>
FontAttributes="Bold" />
<StackLayout
Grid.Row="0" Grid.Column="1"
<Label Text="000-1-
222-33333-4"
Margin="10,0,0,10"
TextColor="Black"
FontSize="Small"
Orientation="Vertical">
/>
<Label
</StackLayout>
Text="Metropolitan Bank & Trust Co."
145
FontSize="Small"
<Label Grid.Row="1"
Grid.Column="0" FontAttributes="Bold" />
Text="GCash"
TextColor="Black" <Label Text="0916-
123-4567"
FontSize="Small"
TextColor="Black"
/> FontSize="Small"
/>
</StackLayout>
<StackLayout
<Label Grid.Row="2"
Margin="10,0,0,10" Grid.Column="0"
Text="PayMaya"
TextColor="Black"

FontSize="Small"
Cruz"
TextColor="Black"
/>
146
</StackLayout>
<StackLayout
<Label Grid.Row="3"
Grid.Column="0"
Margin="10,0,0,10"
Text="Cash Payment"
TextColor="Black"
FontSize="Small"
Cruz" FontAttributes="Bold"
/>
TextColor="Black"
FontSize="Small"
<StackLayout
FontAttributes="Bold" />
Margin="10,0,0,10"
<Label Text="0919-
123-4567"
TextColor="Black"
<Label Text="Please
FontSize="Small" visit the Yellowbell Hotel Batangas to
/> physically submit your booking payment."
147
TextColor="Black" FontSize="Subtitle"
FontSize="Small" FontAttributes="Bold"
/>
Margin="0,0,0,5" />
</StackLayout>
</Grid>
</Grid> Grid.Row="3" Grid.Column="0"
Margin="10"
<BoxView Grid.Row="1" Text="To be able
Grid.Column="0" to validate your payment, kindly take a
picture of the Bank Receipt or a Screenshot

HeightRequest="1"
of GCash/PayMaya Transaction Receipt.
Color="Gainsboro" Our team will then manually cross check
this with our records and update your

Margin="0,0,0,10" />
booking status within the next 24 Hours."
<Label Grid.Row="2"
TextColor="Black"
Grid.Column="0"
FontSize="Small"
Text="PROOF OF
/>
PAYMENT"
TextColor="Black"
148
<Button Grid.Row="4" Text="CONTACT
Grid.Column="0" DETAILS"
Margin="50,25" TextColor="Black"
Text="Select Image of FontSize="Subtitle"
Receipt"
Clicked="Button_Clicked"
Margin="0,0,0,5" />
BackgroundColor="SeaGreen" />
<BoxView Grid.Row="5"
Margin="10"
Grid.Column="0"
Text="A
HeightRequest="1"
cellphone number is required when booking
Color="Gainsboro" a hotel visit with Yellowbell Hotel. This is
to make sure that our team can contact you

Margin="0,0,0,10" />
in case something comes up with regards to
your booking. At the same time, we will be
sending you updates regarding your booking

<Label Grid.Row="6"
via the provided mobile number."
Grid.Column="0"
TextColor="Black"
149
FontSize="Small" <Entry
/> Placeholder="09XXXXXXXXX"
PlaceholderColor="Gray"
<StackLayout Grid.Row="8"
Grid.Column="0"
HorizontalTextAlignment="Center" />
Orientation="Horizontal" </StackLayout>
Margin="10,0,0,5">
<Label <BoxView Grid.Row="9"
Text="Cellphone/Mobile No.:" Grid.Column="0"
TextColor="Black" HeightRequest="1"
FontSize="Small" Color="Gainsboro"
FontAttributes="Bold" Margin="0,0,0,10" />
Margin="0,0,10,0"
<Button Grid.Row="10"
VerticalOptions="Center" /> Grid.Column="0"
Text="Submit Data"
150
{
Clicked="Button_Clicked_1" />
public PaymentPageView()
</Grid>
{
</ScrollView>
</Grid>
}
</ContentPage>
private void Button_Clicked(object
using System; sender, EventArgs e)
using Xamarin.Forms; {
using Xamarin.Forms.Xaml; try
namespace YellowBellHotelHRS.Views throw new
Exception("UNHANDLED_EXCEPTION_
{
0x1a2a1c938ce3ec39b6d47113c7955baa9dd
454f2");
}
s.Compile)]
catch (Exception ex)

public partial class PaymentPageView :
ContentPage {
151
Application.Current.MainPage =
Application.Current.MainPage.DisplayAlert new AppShell();
("", ex.Message, "OK");

}
}
}
}
}
private async void

<ContentPage
Button_Clicked_1(object sender, EventArgs
e)
orms"
await xmlns:x="http://schemas.microsoft.com/win
Application.Current.MainPage.DisplayAlert fx/2009/xaml"
("Missing Proof of Payment", "No Proof of

xmlns:vm="clr-
Payment has been uploaded. Please make
sure to confirm payment within 48H from
els"
start of reservation to finalize your
booking.\r\n\r\nYou can upload a Proof of xmlns:xc="clr-
Payment on the 'Bookings' tab on the bottom namespace:XamForms.Controls;assembly=
part of your screen.", "OK"); XamForms.Controls.Calendar"
152
TextColor="Black"
x:Class="YellowBellHotelHRS.Views.Rese
rvationPageView">
FontSize="Subtitle" />
<xc:Calendar Grid.Row="1"
<vm:ReservationPageViewModel />
Grid.Column="0"
Margin="0,0,0,10"
Padding="10,0"
<ContentPage.Content>
<Grid ColumnDefinitions="*" MonthNavigationShow="True"
RowDefinitions="Auto,Auto,Auto,Auto,1*" ShowNumberOfWeek="False"
>
SelectedBorderWidth="2"
<Label Grid.Row="0"
Grid.Column="0"
SelectedBorderColor="#CCE4E8"
Margin="10"
Text="Select your Date(s) of SelectedBackgroundColor="#CCE4E8"
stay:"
DisabledBorderWidth="0"
153
</xc:Calendar>
DisabledBorderColor="Black"
<StackLayout
DisabledBackgroundColor="Gainsboro"
Orientation="Horizontal"
DisabledTextColor="Gray"
Grid.Row="2"
BorderWidth="0" Grid.Column="0"
BorderColor="Transparent" Margin="10,10,10,0">
<Label Text="Cost of Stay:"
WeekdaysTextColor="Black"
TextColor="Black"
MultiSelectDates="True"
MinDate="2021/12/4"
StartDay="Sunday"
<Label Text="{Binding
SpecialDates="{Binding TotalCost}"
SpecialDateCollection}"
TextColor="Black"
SelectedDate="{Binding
SelectedDate}"
SelectedDatesChangedCommand="{Bindin <Label Text="{Binding
g SelectedDatesChangedCommand}"> CostBreakdown}"
154
TextColor="Gray" VerticalOptions="End"
FontSize="Caption" Command="{Binding
ConfirmStayCommand}" />
VerticalTextAlignment="Center"/> </Grid>
</StackLayout> </ContentPage.Content>
</ContentPage>
<Label Grid.Row="3" using Xamarin.Forms;
Grid.Column="0"
Margin="10,0,0,0"
Text="(Cost of Stay already

includes 12% Tax charge)"
{
TextColor="Gray"
FontSize="Caption" />
s.Compile)]
<Button Grid.Row="4" public partial class ReservationPageView
Grid.Column="0" : ContentPage
Margin="10" {
Text="Confirm Date(s) of Stay" public ReservationPageView()
155
{ <ProjectTypeGuids>{EFBA0AD7-5A72-
4C68-AF49-
83D382785DCF};{FAE04EC0-301F-11D3-
} BF4B-
00C04F79EFBC}</ProjectTypeGuids>
}
<TemplateGuid>{6968b3a4-1835-46a3-
}
ac5c-1ae33b475983}</TemplateGuid>
<?xml version="1.0" encoding="utf-8"?>
<OutputType>Library</OutputType>
<Project DefaultTargets="Build"
ToolsVersion="4.0"
<RootNamespace>YellowBellHotelHRS.Dr
xmlns="http://schemas.microsoft.com/devel
oid</RootNamespace>
oper/msbuild/2003">
<PropertyGroup>
<AssemblyName>YellowBellHotelHRS.An
<Configuration Condition="
droid</AssemblyName>
'$(Configuration)' == ''
<Deterministic>True</Deterministic>
">Debug</Configuration>
<Platform Condition=" '$(Platform)' == ''

<AndroidApplication>True</AndroidApplic
">AnyCPU</Platform>
ation>
<ProjectGuid>{FDD8CFE1-362C-432B-
90AC-B96034DE7446}</ProjectGuid>
156
<AndroidResgenFile>Resources\Resource.d <AndroidEnableSGenConcurrent>true</An
esigner.cs</AndroidResgenFile> droidEnableSGenConcurrent>
<AndroidResgenClass>Resource</Android <AndroidUseAapt2>true</AndroidUseAapt
ResgenClass> 2>
<AndroidManifest>Properties\AndroidMani <AndroidHttpClientHandlerType>Xamarin.
fest.xml</AndroidManifest> Android.Net.AndroidClientHandler</Androi
dHttpClientHandlerType>
<MonoAndroidResourcePrefix>Resources</ <NuGetPackageImportStamp>
MonoAndroidResourcePrefix>
</NuGetPackageImportStamp>
</PropertyGroup>
<MonoAndroidAssetsPrefix>Assets</Mono
AndroidAssetsPrefix> <PropertyGroup Condition="
'$(Configuration)|$(Platform)' ==
'Debug|AnyCPU' ">
<AndroidUseLatestPlatformSdk>false</And
roidUseLatestPlatformSdk> <DebugSymbols>true</DebugSymbols>
<DebugType>portable</DebugType>
<TargetFrameworkVersion>v10.0</TargetF
<Optimize>false</Optimize>
rameworkVersion>
157
<OutputPath>bin\Debug</OutputPath> <OutputPath>bin\Release</OutputPath>
<ErrorReport>prompt</ErrorReport>
<DefineConstants>DEBUG;</DefineConsta
<WarningLevel>4</WarningLevel>
nts>
<ErrorReport>prompt</ErrorReport>
<AndroidManagedSymbols>true</Android
<WarningLevel>4</WarningLevel> ManagedSymbols>
<AndroidLinkMode>None</AndroidLinkM <AndroidUseSharedRuntime>false</Androi
ode> dUseSharedRuntime>
<EmbedAssembliesIntoApk>false</Embed <EmbedAssembliesIntoApk>true</EmbedA
AssembliesIntoApk> ssembliesIntoApk>
</PropertyGroup> </PropertyGroup>
<PropertyGroup Condition=" <ItemGroup>
'$(Configuration)|$(Platform)' ==
<Reference Include="Mono.Android" />
'Release|AnyCPU' ">
<Reference Include="System" />

<DebugSymbols>true</DebugSymbols>
<Reference Include="System.Core" />

<DebugType>portable</DebugType>
<Reference Include="System.Numerics"
<Optimize>true</Optimize>
/>
158
<Reference <PackageReference
Include="System.Numerics.Vectors" /> Include="Xamarin.Essentials"
Version="1.7.0" />
<Reference Include="System.Xml.Linq"
/> <PackageReference
Include="Xamarin.GooglePlayServices.Aut
<Reference Include="System.Xml" />
h">
<Reference
<Version>119.2.0.2</Version>
Include="XamForms.Controls.Calendar.Dro
id"> </PackageReference>
<PackageReference
<HintPath>..\..\..\XamForms.Controls.Calen Include="Xamarin.GooglePlayServices.Bas
dar\XamForms.Controls.Calendar.Droid\bin e">
\Debug\XamForms.Controls.Calendar.Droid
<Version>117.6.0.2</Version>
.dll</HintPath>
</PackageReference>
</Reference>
</ItemGroup>
</ItemGroup>
<ItemGroup>
<ItemGroup>
<Compile Include="GoogleManager.cs"
<PackageReference
/>
Include="Xamarin.Forms"
Version="5.0.0.2244" /> <Compile Include="MainActivity.cs" />
159
<Compile <ItemGroup>
Include="Renderers\JustifiedLabelRenderer.
<AndroidResource
cs" />
Include="Resources\values\styles.xml" />
<Compile
<AndroidResource
Include="Resources\Resource.designer.cs"
Include="Resources\values\colors.xml" />
/>
<AndroidResource
<Compile
Include="Resources\mipmap-anydpi-
Include="Properties\AssemblyInfo.cs" />
v26\icon.xml" />
</ItemGroup>
<AndroidResource
<ItemGroup> Include="Resources\mipmap-anydpi-
v26\icon_round.xml" />
<GoogleServicesJson Include="google-
services.json" /> <AndroidResource
Include="Resources\mipmap-hdpi\icon.png"
<None
/>
Include="Resources\AboutResources.txt" />
<AndroidResource
<None Include="Assets\AboutAssets.txt"
Include="Resources\mipmap-
/>
hdpi\launcher_foreground.png" />
<None
<AndroidResource
Include="Properties\AndroidManifest.xml"
/>
mdpi\icon.png" />
</ItemGroup>
160
<AndroidResource </ItemGroup>
<ItemGroup>
mdpi\launcher_foreground.png" />
<ProjectReference
<AndroidResource
Include="..\YellowBellHotelHRS\YellowBe
llHotelHRS.csproj">
xhdpi\icon.png" />
<Project>{A56F3D85-B79D-4A01-
<AndroidResource
8CA7-53A89FFC275D}</Project>
xhdpi\launcher_foreground.png" /> <Name>YellowBellHotelHRS</Name>
<AndroidResource </ProjectReference>
</ItemGroup>
xxhdpi\icon.png" />
<ItemGroup>
<AndroidResource
<AndroidResource
Include="Resources\drawable\key_silver.pn
xxhdpi\launcher_foreground.png" />
g" />
<AndroidResource
</ItemGroup>
xxxhdpi\icon.png" /> <ItemGroup>
<AndroidResource <AndroidResource
Include="Resources\mipmap- Include="Resources\drawable\key_bronze.p
xxxhdpi\launcher_foreground.png" /> ng" />
161
</ItemGroup> </ItemGroup>
<ItemGroup> <ItemGroup>
Include="Resources\drawable\key_gold.png Include="Resources\drawable\welcome_bac
" /> kground.png" />
Include="Resources\drawable\calendar_sche Include="Resources\drawable\hotel_front.pn
dule.png" /> g" />
Include="Resources\drawable\home.png" /> Include="Resources\drawable\hotel_exterior
_side.jpg" />
</ItemGroup>
</ItemGroup>
<ItemGroup>
<ItemGroup>
<AndroidResource
Include="Resources\drawable\continue_wit
h_google.png" />
162
<AndroidResource <Import
Include="Resources\drawable\banner.png" Project="$(MSBuildExtensionsPath)\Xamar
/> in\Android\Xamarin.Android.CSharp.targets
" />
</ItemGroup>
</Project>
<ItemGroup>
using Android.App;
<AndroidResource
Include="Resources\drawable\restaurant.png using Android.Content.PM;
" />
using Android.Gms.Auth.Api;
</ItemGroup>
using Android.OS;
<ItemGroup>
using Android.Runtime;
<AndroidResource
Include="Resources\drawable\amusement.p
ng" /> namespace YellowBellHotelHRS.Droid
</ItemGroup> {
<ItemGroup> [Activity(Label = "Yellow Bell Hotel",
Icon = "@mipmap/icon", Theme =

<AndroidResource
"@style/MainTheme", MainLauncher =
Include="Resources\drawable\building.png"
true, ConfigurationChanges =
/>
ConfigChanges.ScreenSize |
</ItemGroup> ConfigChanges.Orientation |
163
ConfigChanges.UiMode | LoadApplication(new App());
ConfigChanges.ScreenLayout |
}
ConfigChanges.SmallestScreenSize)]
public class MainActivity :
Xamarin.Forms.Platform.Android.FormsAp protected override void
pCompatActivity OnActivityResult(int requestCode, Result
resultCode, Android.Content.Intent data)

{
{
protected override void
OnCreate(Bundle savedInstanceState)
base.OnActivityResult(requestCode,
{
resultCode, data);
base.OnCreate(savedInstanceState);
if (requestCode == 1)
Xamarin.Essentials.Platform.Init(this, var result =
savedInstanceState); Auth.GoogleSignInApi.GetSignInResultFro
mIntent(data);
Xamarin.Forms.Forms.Init(this,
savedInstanceState);
XamForms.Controls.Droid.Calendar.Init();
164
}
GoogleManager.Instance.OnAuthCompleted
}
(result);
}
}
using System;
}
using System.Windows.Forms;
public override void
OnRequestPermissionsResult(int using
requestCode, string[] permissions, YellowBellHotelHRS.Desktop.Core.Model;
[GeneratedEnum] Permission[]
using
grantResults)
YellowBellHotelHRS.Desktop.Core.Present
{ er.Customer.CustomerDashboard;
using
Xamarin.Essentials.Platform.OnRequestPer YellowBellHotelHRS.Desktop.Core.Utility;
missionsResult(requestCode, permissions,
grantResults);
namespace
YellowBellHotelHRS.Desktop.Customer.Cu
stomerDashboard
base.OnRequestPermissionsResult(requestC
{
ode, permissions, grantResults);
165
public partial class }
VwCustomerDashboard : Form,
#endregion
ICustomerDashboardView
#region Backing Fields
public VwCustomerDashboard()
ICustomerDashboardPresenter
presenter; {
#endregion InitializeComponent();
#region Private Variables }
// Variables...
#endregion
#region Public Properties #region Interface Contracts
public ICustomerDashboardPresenter public void Run() => ShowDialog();
Presenter
public void Suspend() => Hide();
{
public void Resume() => Show();
get => presenter;

public void Stop() => Close();
set => Helper.SetProperty(ref
presenter, value, true);
166
public void ShowMessage(string return dialogResult ==
caption, string message, bool DialogResult.Yes;
isErrorMessage)
}
MessageBox.Show(message,
public void
caption, MessageBoxButtons.OK,
LoadCustomerCollection(IEnumerable<Me
isErrorMessage ? MessageBoxIcon.Error :
mber> dataSource)
MessageBoxIcon.Information);
{
}
public bool PromptQuestion(string

dGridCustomers.AutoGenerateColumns =
caption, string message, bool
false;
isErrorMessage)
dGridCustomers.DataSource =
{
dataSource;
var dialogResult =
}
MessageBox.Show(message, caption,
MessageBoxButtons.YesNo, #endregion
MessageBoxIcon.Question);
private void
VwCustomerDashboard_Load(object
sender, EventArgs e)
167
{ using
YellowBellHotelHRS.Desktop.Core.Utility;
presenter.LoadCustomerCollection();
} namespace
YellowBellHotelHRS.Desktop.Dashboard
{
private void btnRefresh_Click(object
sender, EventArgs e) public partial class VwDashboard : Form,
IDashboardView
{
presenter.LoadCustomerCollection(); #region Backing Fields
} IDashboardPresenter presenter;
} #endregion
} #region Private Variables
using System; // Variables...
using System.Windows.Forms; #endregion
using #region Public Properties
public IDashboardPresenter Presenter
er.Dashboard;
{
168
get => presenter; protected override CreateParams
CreateParams
presenter, value, true); {
} get
#endregion {
CreateParams cp =
base.CreateParams;
cp.Style &= ~WS_SYSMENU;

public VwDashboard()
return cp;
{
}
}
}
#endregion
private void
#region Hide ControlBox without
btnRoomPricing_Click(object sender,
removing Frame
EventArgs e) =>
private const int WS_SYSMENU = presenter.ShowRoomPricingView();
0x80000;
169
private void
btnBookings_Click(object sender,
public void ShowMessage(string
EventArgs e) =>
presenter.ShowBookingsView();
isErrorMessage)
private void
{
btnCustomerList_Click(object sender,
EventArgs e) => MessageBox.Show(message,
presenter.ShowCustomerListView(); caption, MessageBoxButtons.OK,
private void btnReports_Click(object
sender, EventArgs e) =>
presenter.ShowReportsView(); }
private void btnLogout_Click(object public bool PromptQuestion(string
sender, EventArgs e) => presenter.Logout(); caption, string message, bool
isErrorMessage)
{
#region Interface Contracts
var dialogResult =
public void Run() => ShowDialog();
public void Suspend() => Hide(); MessageBoxButtons.YesNo,
170
return dialogResult == public partial class VwLogin : Form,
DialogResult.Yes; ILoginView
} {
#endregion #region Backing Fields
} ILoginPresenter presenter;
} #endregion
using System; #region Private Variables
using System.Windows.Forms; // Variables...
using #endregion
#region Public Properties
er.Login;
public ILoginPresenter Presenter {

using
YellowBellHotelHRS.Desktop.Core.Utility; get => presenter;
presenter, value, true);

namespace
YellowBellHotelHRS.Desktop.Login }
{ #endregion
171
public void Run() =>
Application.Run(this);
public VwLogin()

{

public void Stop() =>

}
Environment.Exit(Environment.ExitCode);
public void ShowMessage(string
private void btnLogin_Click(object caption, string message, bool
sender, EventArgs e) isErrorMessage)
{ {
presenter.AuthenticateCredentials(tBoxUser caption, MessageBoxButtons.OK,
name.Text.Trim(), isErrorMessage ? MessageBoxIcon.Error :
tBoxPassword.Text.Trim()); MessageBoxIcon.Information);
} }

isErrorMessage)
172
{ }
var dialogResult = using System;
MessageBoxButtons.YesNo,
isErrorMessage ? MessageBoxIcon.Error : using System.Windows.Forms;
using
YellowBellHotelHRS.Desktop.Core.Enumer
able;
return dialogResult ==
DialogResult.Yes; using
YellowBellHotelHRS.Desktop.Core.Model;
}
using
public void ClearInputControls() er.RoomPricing;
{ using
YellowBellHotelHRS.Desktop.Core.Utility;
tBoxUsername.Clear();
tBoxPassword.Clear();
namespace
}
YellowBellHotelHRS.Desktop.RoomPricing
#endregion
{
}
173
public partial class VwRoomPricing :
Form, IRoomPricingView
{
public VwRoomPricing()
#region Backing Fields

{
IRoomPricingPresenter presenter;
#endregion
}
#region Private Variables
// Variables...
#endregion
private void
#region Public Properties VwRoomPricing_Load(object sender,
EventArgs e)
public IRoomPricingPresenter
Presenter { {
get => presenter;
presenter.LoadRoomPriceCollection();
presenter, value, true); }
#endregion
174
private void um.Parse(typeof(RoomType),
btnSavePriceSDR_Click(object sender, tBoxPriceSDR.Tag as string), roomPrice);
EventArgs e)
}
bool isValid =
private void
double.TryParse(tBoxPriceSDR.Text.Trim()
btnSavePriceSTR_Click(object sender,
, out double roomPrice);
EventArgs e)
if (!isValid)
bool isValid =
{ double.TryParse(tBoxPriceSTR.Text.Trim(),
out double roomPrice);

ShowMessage("Invalid Price",
"The specified price format is invalid.",
true);
if (!isValid)
return;
{
}
true);
presenter.UpdateRoomPrice((RoomType)En return;
175
true);
presenter.UpdateRoomPrice((RoomType)En
um.Parse(typeof(RoomType), return;
tBoxPriceSTR.Tag as string), roomPrice);

}
private void presenter.UpdateRoomPrice((RoomType)En
btnSavePriceDDR_Click(object sender, um.Parse(typeof(RoomType),
EventArgs e) tBoxPriceDDR.Tag as string), roomPrice);
{ }
bool isValid =
double.TryParse(tBoxPriceDDR.Text.Trim(
), out double roomPrice);
public void Run() => ShowDialog();

if (!isValid)

{
176
public void ShowMessage(string return dialogResult ==
caption, string message, bool DialogResult.Yes;
isErrorMessage)
}
public void
caption, MessageBoxButtons.OK,
LoadRoomPriceCollection(IEnumerable<Ro
omPrice> dataSource)
{
}
foreach (var data in dataSource)

caption, string message, bool {
isErrorMessage)
switch
{ ((RoomType)data.RoomID)
var dialogResult = {
case
MessageBoxButtons.YesNo,
RoomType.STANDARD_DOUBLE:
tBoxPriceSDR.Text =
data.PricePerNight.ToString();
break;
177
break;
case default:
RoomType.SUPERIOR_TWIN:
break;
tBoxPriceSTR.Text =
}
}
break;
}
#endregion
case
RoomType.DELUXE_DOUBLE: }
tBoxPriceDDR.Text = }
178
APPENDIX E
USER’S MANUAL
For Hotel Guests/Customer
Step 1. The user is required to have a Gmail account to access the mobile application.
Step 2. In the main interface of the application, the icon at the bottom which is “ Continue with
Google” is the one to be clicked by a user to register his/her account.
Step 3. After registration, the home interface of the application would pop up, where that
information about the hotel is displayed.
Step 4. To begin booking a reservation, a user must press the button on the upper left corner of the
application. ( “No Bookings Found if you are a new user” ), (if you are a certified user, every
transaction made in the system is recorded).
Step 5. On the right side at the bottom of the application, click the icon “Bookings” to show the
available room type and the information indicated.
Step 6. After the user finalizes his/her booking decision there can click “ BOOK THIS ROOM
NOW” to verify the room reservation.
Step 7. There’s an arrow found in the upper left corner of the application for undo option.
Step 8. Then after the user books a room, they can now select the date(s) of how long they want to
stay at the hotel. ( cost of stay already includes a 12 percent tax charge).
179
Step 9. If the user is done selecting the date, the booking reference would appear and the booking
details that the user has inputted.
Step 10. Then the payment instruction is found below the booking reference, where a user chooses
what kind of payment they could make if it is via Bank Transfer, GCASH, PayMaya, or in cash
through visiting the hotel.
Step 11. After a user is done with the payment method, they can now “SELECT IMAGE OF
RECEIPT” as proof of payment.
Step 12. Then after the transaction is valid, the user needs to input his/her mobile number. It is
required when booking to make sure that the staff of Yellowbell Hotel can call a user in case
something comes up concerning user booking.
Step 13. A user can now “SUBMIT DATA” to verify reservations at the hotel.
180
For Hotel Admin
Step 1: Enter verified username and password for the admin at the login interface of the desktop
application.
Step 2: click the Room Pricing button if the admin wants to edit the price of each room located at
the home interface on the desktop application to proceed in the room pricing interface and if the
admin has nothing to do with it admin can close the interface by clicking the X button located at
the upper right part of the interface.
Step 3: click the Bookings button if the admin wants to view the general history made of booked
rooms by the customer located at the home interface on the desktop application down of Room
Pricing Button to proceed at Bookings interface. If the admin has nothing to do with it, the admin
can close the interface by clicking the X button located at the upper right part of the interface.
Step 4: click the Client/Members List button if the admin wants to view the registered Google
account of the customer in the desktop application. It is located also at the home interface of the
desktop application down from the Bookings button.
Step 5: click the LogOut Button and then click “Yes” if the admin has nothing to do with it and
click “No” if the admin has business to do more in the desktop application.
Step 6: Click the X Button to end using the application located at the login part of the desktop
application
181
APPENDIX F
Curriculum Vitae
Jerome P. Bayani
09289321400
P1-382 Sta. Rita Karsada Batangas City
jerome.bayani@g.batstate-u.edu.ph
PERSONAL DATA:
Date of Birth : November 16, 1999
Place of Birth : Bauan, Batangas
Age : 22
Citizenship : Filipino
Gender : Male
Civil Status : Single
Religion : Roman Catholic
Language Spoken : English/Tagalog
182
EDUCATIONAL ATTAINMENT:
Tertiary Level : Bachelor of Science in Information
Technology Major in Business Analytics
Batangas State University Alangilan Campus
Alangilan, Batangas City
2018 – 2022
Senior High : STEM-Science, Technology Engineering and
Mathematics
AMA Computer College
Bolbok Batangas City
2016-2018
Junior High : Bauan High School
Bauan Batangas City
2012-2016
Primary : Bolbok Elementary School
Bolbok Batangas City
2006-2012
____________________________
JEROME P. BAYAN
183
Curriculum Vitae
Jessa C. Cabatay
09530711784
Malibayo, Batangas City
jessa.cabatayi@g.batstate-u.edu.ph
PERSONAL DATA:
Date of Birth : June 25, 2000
Place of Birth : Malibayo, Batangas City
Age : 21
Gender : Female
184
Batangas State University Alangilan
Campus Alangilan, Batangas City
2018 – 2022
Senior High : STEM-Science, Technology Engineering and
Mathematics
STI College Batangas
Kumintang Ibaba, Batangas City
2016-2018
Junior High : Sto Nino, National High School
Sto Nino, Batangas City
2012-2016
Primary : Malibayo, Elementary School
Malibayo, Batangas City
2006-2012
____________________________
JESSA C. CABATAY
185
Curriculum Vitae
09304382566
Muzon 2nd, Alitagtag Batangas
rosemarie.serrano@g.batstate-u.edu.ph
PERSONAL DATA:
Date of Birth : September 26, 2000
Place of Birth : Lemery, Batangas
Age : 21 yrs/old
Gender : Female
186
Batangas State University Alangilan Campus
Alangilan, Batangas City
2018 – 2022
Senior High : Science, Technology Engineering, and
Mathematics
Sta. Teresita Senior High School
Bihis Sta. Teresita, Batangas
2016-2018
Junior High : Sta. Teresita National High School
Bihis Sta. Teresita, Batangas
2012-2016
Primary : Muzon Elementary School
Muzon 1st Alitagtag, Batangas 2006-
2012
____________________________
ROSEMARIE M. SERRANO
187
188

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MOBILE-BASED HOTEL RESERVATION SYSTEM

Presented to the Faculty of

College of Informatics and Computing Sciences

BATANGAS STATE UNIVERSITY

In Partial Fulfillment of the Requirements for the Degree of

Bachelor of Science in Information Technology

submitted by JEROME P. BAYANI, JESSA C. CABATAY, and ROSEMARIE M.

approval for oral examination.

JOHN ROBERT D. ATIENZA

Approved by the Committee on Oral Examination with a grade of __________________

Mrs. LOVELY ROSE T. HERNANDEZ

Mrs. LANIE P. PALAD Mr. RAYMOND KIT M. RODRIGUEZ

of Science in Information Technology.

December 2021 Dr. PRINCESS MARIE B. MELO, DIT

Date Dean, CICS

helped them make this research possible.

encouragement for the success of this study.

supported and encouraged them to finish this study.

their undying love and never-ending support.

strength that made this research possible.

The researchers are lovingly dedicating this study to the following:

State University Alangilan Campus.

Title : MOBILE-BASED HOTEL RESERVATION SYSTEM

Researchers: Jerome P. Bayani

Degree : Bachelor of Science in Information Technology

Adviser : ROBERT D. ATIENZA

credentials in the database before gaining access to the system.

develop a system that is quick, efficient, functional, and secure to use.

Background of the Study 14

Objectives of the Study 18

Scope and Limitations 19

Purpose and Description 20

Significance of the Study 21

II. REVIEW OF RELATED SYSTEM AND STUDIES 24

III.METHODOLOGY AND DESIGN 39

Analysis of Existing System 43

Risk Management Plan 84

IV.RESULTS AND DISCUSSIONS 88

V.SUMMARY, FINDINGS, AND CONCLUSION 110

Summary of Findings 110

Schedule and Timeline 116

Project Teams and Responsibilities 118

Budget Cost and Management Plan 119

Source Code 122

Curriculum vitae 218

Figure No. and Title Page

2. Agile Development Model 40

5. Use Case Diagram 54

7. Data Flow Diagram 58

8. Main Interface- MOBILE 60

9. Mobile Home Interface 61

10. Booking History 62

11. Booking Menu 63

12. Standard Double Room 64

14. Deluxe Double Room 66

15. Selecting Date Menu 67

16. Booking Reference Menu 68

17. Login Interface-DESKTOP 69

18. Desktop Home Interface 70

19. Room Pricing Interface 71

20. View Booking Interface 72

21. Booking Previewer 73

22. Client/Member Interface 74