Professional Documents
Culture Documents
Sales Representative
Sales Representative
:
Preparing for a sales career :
3.objective of sales call is to build a positive relationship with the customer by engaging , asking
good questions , listening to them carefully .
Developping yourself :
Be authentic
Focus on the positive : sucess follows those who are realistic but maintain positive attitude .
Upbeat =
Be vulnerable
Keep yourself honest
Developp self confidence
Keep your ego in check Keeping your ego balanced is a way to focus on your team rather
than individual success. And in the long run, makes you a better colleague, sales
professional, and definitely a better leader.
2. the person who constantly compliments the boss when it's really not needed.
3. gossiper
Phony =
Practical skills :
Try to keep things simple
Make a customer need a priority
Simplify and organize tasks
Stay focused on customer needs
Proceed with confidence
Take action
Listening solve problems / give full attention / focus on the conversation / ask questions /
show interest and respect
Building relationships
Reward those you work with create a supportive culture / view succes as a team / recognize
positive acheivements
The importance of first impressions you need to be authentic
Be good to people EQ / Empathy
Honor your commitments
Admit when you are wrong
Know your audience be aware / listen / focus on buyer priorities
Ongoing development
Don’t burn bridges
Our roles as sales representatives :
Planning and preparation
Following your sales process
Knowing your strengths and weaknessess about the product
Closing the sale
Communicating and reporting
Always be learning , always enhance your ways of selling