ROLE OF EDUCATION AND TRAINING IN IMPROVING

WIDYAISWARA PERFORMANCE
Yuffy Sarah Lestari
Indonesia University of Education
Abdul Azis Wahab
Indonesia University of Education
Cicih Sutarsih
Indonesia University of Education

ABSTRACT: This study aims to determine the role of education and training in improving employee
performance. This study uses a type of descriptive writing with a qualitative approach. Data collection
techniques include: Literature, documentary, and intuitively-subjective studies. The results of the study
showed that Education and Training (Diklat) had a positive and significant direct effect on employee
performance. Based on the results of the study, it can be suggested that improving employee performance
needs to conduct an assessment of employees regarding the implementation of training in accordance with the
needs of the work. The results of the study stated that in its role in improving the performance of widyaiswara,
education and training proved to be very beneficial towards widyaiswara performance improvement which can
be seen in increasing widyaiswara's professional competence and the increasing number of capable and skilled
widyaiswara. With increased competency, widyaiswara participants become confident in doing their daily
tasks. Thus, the orientation of the work is no longer just a task, but is oriented towards achievement by
practicing what is obtained during teaching and training.

Keywords: Education and Training, Employee Performance

1 INTRODUCTION Performance is the achievement of the work

Human resources are the most important thing in
an organization because of its role as the subject of
implementing policies and operational activities of
an organization. Therefore organizations need
human resources in this case, namely employees
who have high performance (job performance).
Where high or good employee performance can be
used as one of the basic factors measuring the
success of an organization in achieving its goals.
Human resources (man) is one component that
exists in organizations other than machine, money,
materials, methods, and markets. According to
Notoatmodjo (2003: 2).
"An agency must be supported by competent
human resources because human resources play an
important role in running a business or activity
within the agency. "Based on these opinions,
sources.
One way to improve the quality of apparatus
resources is through education and training carried
out in a planned and systematic manner. In other
words, the importance of education and training in
organizations is an improvement in employee
performance which includes knowledge and skills
that support, and the formation of attitudes of each
employee as desired by the organization.
results of employees in achieving the requirements
of the work given both in terms of quality and
quantity. Performance can also be interpreted as a
measure of work, therefore employee performance
can be interpreted as a condition that shows the
ability of an employee to carry out his duties in the
workplace and describes the existence of an act
displayed by employees in work activities (Suparno
and Sudarwati, 2014:13).
In order to optimize the performance of
widyaiswara employees, it needs to be supported by
professional apparatus resources. Ironically, not all
widyaiswara employees have competence according
to the expected qualifications. As is the case with the
Lembang Center for Animal Husbandry Training
(BBPP), not all widyaiswara employees have
professional competence, and of course will hinder
employee performance. In connection with the
increasing workload and workload, it is not possible
to rely on the existing apparatus, therefore for this
purpose the agency has taken cooperative and
anticipatory steps to obtain a balance between
workload and apparatus competency. One of the
efforts made by the Chairperson was to provide
opportunities for education and training. The
importance of employee education and training was
intended to shape the personality of employees to
behave well, tough, moral, intelligent and improve
employee skills and expertise, to be more
responsible in carrying out their duties. Through
education and training this is to create widyaiswara
employees according to the expected qualifications,
and on the basis of education and training that is
followed can be used as working capital to carry out
their duties.
As for the aspects that affect performance as
stated by Simamora (in Mangkunegara, 2010:14)
there are 3 factors as follows:
1) Individual factors: ability and expertise,
background, and demography.
2) Psychological factors: perception, attitude,
personality, learning and motivation.
3) Organizational factors: resources, leadership,
appreciation, structure, and job design. Serve
according to professional skills and skills.
There are 2 (two) main requirements needed to
conduct an effective performance assessment,
namely: a) the existence of performance criteria that
can be measured objectively; and 2) objectivity in
the evaluation process, this is revealed by Gomes
(2008:136)
Whereas from the point of view of the usefulness
of performance according to Siagian (2008:223)
explains that for individuals performance appraisal
acts as feedback about various things such as ability,
fatigue, lack and potential which in turn is useful to
determine goals, paths, plans and career
development . As for the organization, the results of
performance appraisal are very important in relation
to decision making on various matters such as
identification of education and training program
requirements, recruitment, selection, introduction,
placement, promotion, remuneration systems, and
various other aspects in the HR management
process.
Widyaiswara's main tasks are teaching and
training Civil Servants (PNS) in order to increase
knowledge, skills so as to achieve certain
competency standards in carrying out their duties. So
widyaiswara is one component or there is a mention
as a "pillar" that is very important in the successful
implementation of training. In Government
Regulation No. 101 of 2000 concerning Civil
Servant Education and Training stated that
widyaiswara is one of the most important
components of education staff besides other
components (training institutions, training programs
and training programs) in the implementation of
Government training. As an important component in
organizing education and training, widyaiswara is a
very important part of education and training
institutions, because if the pillars are fragile, the
implementation of education and training will
collapse.
Widyaiswara's main task is to carry out educating,
teaching and training PNS, Evaluation and
Development of Training in Government Training
and Education Institutions. In carrying out its main
tasks, widyaiswara must obtain a letter of
assignment or a warrant from the Head of the
Government Training Center concerned. The
Widyaiswara Functional Assistance Agency is the
State Administration Agency, hereinafter
abbreviated as LAN. Hamzah (2017:111) states that
widyaiswara is the main factor in training
institutions.
Notoatmodjo (2003:21) conceptually
distinguishes between education and training.
Education in general is related to preparing
prospective staff needed by an agency or
organization, while training (training) is more related
to improving the ability or skills of employees who
have occupied a particular job or task.
It can be concluded that education and training
(education and training) is an effort to develop
human resources, especially to develop intellectual
abilities and human personality in accordance with
the needs of work.
In general, this study aims to determine the role of
education and training in improving the performance
of widyaiswara.
2 RESEARCH METHODS
This study uses a type of qualitative approach.
(Husaini Usman, 2009). The types of data used in
this writing are primary and secondary data. Data
collection techniques include: Literature study,
which is a series of activities relating to the method
of collecting library data, reading and recording and
processing research materials. (Silalahi, 2012).
Furthermore, field studies include: interviews,
observation, documentation study and FGD (Focus
Group Discussion), namely the way of collecting
data by conducting group discussions and
exchanging thoughts with people who are competent
with objects being studied to solve certain problems;
(4) Intuitive-Subjective, is the involvement of the
author's opinion on the problem being discussed.
Furthermore, data analysis is done with a series of
data reduction, data presentation and conclusion
drawing.
3 RESEARCH RESULT
Employee education and training is a job
requirement to improve the mastery of various skills,
expertise and knowledge based on actual and
detailed work activities in order to be able to carry
out and complete the work given to him. Whereas
the process or steps of education and training should
be carried out by paying attention to: a. Target, b.
Curriculum, c. Means, d. Participants, e. Coach, and
f. Implementation. Training organizers must also
clearly define the goals to be achieved so that the
training program can be directed towards achieving
organizational goals.
Based on the results of research, education and
training (training) has the role of increasing the
knowledge and skills of widyaiswara through
education and training (training) such as providing
learning assignments, study permits, training,
courses or the like to employees will provide a
motivation or encouragement to employees in work
which will ultimately improve organizational
performance.
Based on the description above, education and
training provide a great opportunity for training
participants to develop and improve their knowledge
and skills. With increasing knowledge and skills, the
competencies of training participants will increase.
With the increased competence possessed by
Widyaiswara, the widyaiswara will become
confident in working through the demands of his
work. Thus, the orientation of the work is no longer
just to carry out tasks, but is oriented to
achievement, namely carrying out tasks according to
their expertise (according to their duties) by
practicing what has been obtained during Diklat in
the workplace.
Performance improvement will be significant
when widyaiswara can apply the knowledge and
skills acquired during training in daily life at his
place of duty.
This education and training has proven to play a
role in increasing the professional competence of
widyaiswara which directly influences the
performance of widyaiswara. Education and training
will not improve performance when widyaiswara are
not given the opportunity to develop themselves.
The characteristic of this training is that one thing
that is very important is getting attention from the
executor and the person in charge of the training, so
that the training can contribute to the trainees. In
general, education and training have objectives
including: 1. Increasing work morale; 2. Fostering
character; 3. Increase faith and devotion to God
Almighty; 4. Increase life expectancy; 5. Increase
intelligence; 6. Improve skills; 7. Improve the degree
of health and well-being; 8. Increase employment
and 9. Flatten development and income.
Education and training for new employees /
workers is to master their work while for employees
/ old workers to improve the results of work both
now and in the future,
Of course, all the roles of education and training
in improving the performance of widyaiswara at
BBPP Lembang were very influential in improving
the development of widyaiswara's professional
competencies which directly affected the
performance of widyaiswara.
4 CONCLUSION
Based on the results of the research and
discussion, it can be summarized as follows:
Education and training conducted by BBPP
Lembang as an effort to improve the performance of
widyaiswara employees has been successful, that is
to be able to add a number of capable and skilled
employees, and contribute to improving
performance. The policy of the leadership of the
institution that has provided the opportunity for its
staff to attend education and training is the right
step, in addition to increasing the competence of
widyaiswara employees, and can also reduce the gap
considering that there are still a number of less
competent widyaiswara employees.
Implementing education and training can be
effective, because it is supported by adequate
facilities and infrastructure, so that the learning
atmosphere makes the training participants feel safe
and comfortable, however, it is faced by a small
number of less interesting teaching staff / tutors in
delivering training materials. In relation to education
and training applicatively faced by various factors
that support and inhibit. The supporting factors are
Law Number 43 of 1999, about the main staffing, PP
number 101 of 2000 concerning education and
training of civil servants and the strong commitment
of the Head of the Training Agency and the vertical
leadership of the provincial government to improve
the competence of widyaiswara employees. While
the inhibiting factors are the limited professional
staff / widyaiswara, and the limited budget allocation
for education and training.
Education and training proved to be very
beneficial in improving the competencies of the
participants. With increased competency,
participants will become confident in doing their
daily tasks. Thus, the orientation of the work is no
longer just a task, but is oriented towards
achievement by practicing what is obtained during
teaching and training.
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Husaini, U. (2009). Theory, Practice, and
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Mangkunegara, A. (2010). Human Resource
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