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Orgl 3331 Data Driven Decision Making LL New Eddited 1
Orgl 3331 Data Driven Decision Making LL New Eddited 1
Memo
To:
INC
RGV Inc
From: Paul Shives
CC:
Date: 5th May 2022
Re: Revenue Assessment
Thank you for giving me the chance to analyze your business data and make proposals for growing
your revenue. The following assessment and suggestions are founded on the information you supplied,
which spans the months of May 2004 until June 2006. The following analysis is based solely on this
reality and the industry in which you operate. Kindly let me know if you have any queries about the
assessment or suggestions.
Considering performance, King recorded the high amount of sales, followed by Liverling in Austria,
whereas Suyama recorded the most negligible sales. There is a wide gap between sales representatives
King and Suyama, the first and the last, respectively. King surpasses Liverling by 1804, a smaller
ranger than Liverling and Peacock, who is the third performer. This shows that the First and second
sales representatives put in more effort than the other sales representatives. Peacock, Fuller, and
Davolio show average performance in Australia. The gap between Peacock and Davolio is 873 and
1
between Davalio and Fuller is 484 showing that the average performers do not exceed each other by a
significant margin.
Recommendations
Several factors can determine employee performance. Some employees perform better in countries that
they are familiar with. The language barrier, employee skills, and knowledge are all crucial factors to
consider while determining the performance of each employee in an organization. However, some
employees who are lazy continuously produce lousy performance. Suyama records a low performance
in comparison with King. Suyama, therefore, has the advantage of acquiring the skills and knowledge
that King utilizes to achieve high performance and increase his work efficiency. Employees should
encourage teamwork among themselves where they will be able to acquire different skills and improve
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their performance. Employees have different experiences that equip them with unique skills to share
with others to increase knowledge for work efficiency. It is also essential for organizations to increase
employee motivation to encourage them to work even in complex environments. They should equip the
employees with the necessary professional skills to work with people from various parts of the world.
Peacock, Leveling, and Davalio appear to be the top sales representatives, respectively, while
Dodsworth, Suyama, and Buchanan recorded the least sales. There is a wide gap between the total
revenue generated by Peacock and Leveling, who are the best sellers, compared to Buchanan and
Suyama, who appear at the bottom. Sales representatives who recorded higher sales also recorded the
highest sum of discounts. Peacock, the top sales representative, recorded a total discount of 17296, a
higher amount than Buchanan, who comes at the bottom with a total discount of 6776. The analysis
shows that the representatives use discounts to increase their number of customers or sales. However,
King, who gives his customers more discounts 16728, appears to be below representatives like
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Total sales per representative
Recommendation
Peacock, Davolio, and Liverling should share their sales strategies with the other representatives to
increase their sales. Sales representatives like King should minimize the total discounts and find other
means of increasing their customer base, for instance, offering services on time and prioritizing their
customer feedback. There is a considerable margin between the best sales representative and the worst.
This shows that some representatives fail to secure more customers to increase sales. Therefore, this
shows the need for the representatives at the bottom to ensure that they learn and share their issues with
In the year 2004/5/6 USA recorded the highest sales of 263567 without discounts and 245585 aft
deduction of the total discounts. Germany closely followed it with total sales of 244641 before
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discounts and 230285 after discounts. The third country recorded slightly lower sales of 139497 before
discounts. There is a massive difference between Germany and Australia, which appear in the wagon
and third positions. Countries at the bottom, for instance, Poland and Norway, have a slight margin
difference. The second last and the third last country have a sales difference of 2384 before discounts
compared to the second and third best countries which recorded a difference of 105144 before
Recommendations
The sales representatives record different sales in different countries. However, they record meager
sales in some countries like Poland and Norway, showing that the representatives need to improve to
increase and balance their performances. The sales representatives should incorporate the selling
strategies that use in USA and Germany to other counties for efficient results. The sales representatives
who record low sales should improve to boost the overall sales in all the countries. It is essential to
increase performance to increase the company's competitive advantage; however, the sales
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representatives should ensure that they do not offer more discounts that might affect the company's
financial performance. However, they should increase product quality and develop better customer
The sales representatives recorded higher sales in beverages, followed by dairy products and meat or
poultry products. The sales representatives also reported a low sales performance in condiments,
produce, and grains. The number of discounts offered increases with the best selling products. For
instance, representatives gave a total discount of 18659 on beverages and a total discount of 4982 on
grains. It shows that products with several discounts attract more customers than products with low
discounts. The more the representatives make sales, the more they offer discounts. The difference
between the total sales of one product to the other is visible. From the report, customers have their
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Recommendations
The sales representatives should increase the beverage products and offer different varieties to generate
more sales. Since the beverages have record-high sales already, the sales representatives should focus
on creating efficient market strategies for other products like grains and produce to increase their sales.
Even though beverages are more marketable, the representatives should be careful not to offer higher
Peacock records the best sales in both the worst and the best countries. Peacock is one of the sales
representatives who has shown continuous excellent performance in countries like Belgium. He was on
top with total sales of 13597 minus discounts defeating the second performer with a total sum of 5923.
Peacock ensures that he dies not come below the third position including in the worst countries, making
him the overall best performer. Fuller and Leveling also show good sales performance in both the worst
and best countries. On the other hand, Suyama records mediocre performance in all the countries. It
shows that there is a lack of motivation in her work. The deficient performance might also be due to a
lack of commitment to her work. Buchanan shows, however, showed good sales performance in
Belgium, which shows his better average performance in both the good and worst countries.
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Recommendations
The sales representatives show different performances in different countries. However, representatives
like Peacock show relatively superior performance in most countries. Therefore, other representatives
must emulate peacocks' commitment to increasing their performance. Representatives like Suyama
should increase their work efficiency by acquiring work motivation strategies. Suyama can also
undergo work training to increase their knowledge and skills to better her performance. It is also
necessary for the company to ensure that they hire qualified employees for their work to avoid
underperformance. Employees who do not meet their targets should also be given a period to better
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their performance; if they fail, the company might consider replacing them with more qualified and
committed employees.
Buchanan Peacock is the best sales representative in Belgium, followed by Buchanan. Even though
Buchanan recorded low performance in some countries, he is the second-best in Belgium. Several
factors may contribute to Buchanan's performance, including an increase in work motivation due to
familiarity with the environment. The relationship between Buchana and the customers in Belgium
might be different compared to the other countries. King also appears in the third position. Peacock and
King show their consistency in their work performance. Leveling, however, performs poorly in
Belgium regardless of her efforts in other countries. Suyama comes in the third last position. She is
appearing in this position severally and comes last in some countries. With increased work
commitment and motivation, the employees increase their performance. Dodswork appears to be an
average performer. He, however, needs to show an increase in his performance to boost the overall
country's performance.
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Recommendations
Work performance is a critical aspect in increasing the customer base and the company's efficiency.
Employees, therefore, need to put in more effort to ensure that they record superior performance.
Employees who are motivated to work can attain their expected targets. Buchanan, for instance, should
find his motivating factors to maintain excellent performance across all the countries. Employees who
show effort increase their work efficiency. Employees who are not commuted to work appear at the
bottom positions in performance. Peacock is an employee who has shown superior performance in
most countries. When employees receive positive work feedback, it increases their motivation which
translates into superior performance. Some employees, for example, Dodsworth, show average
performance, and such employees should also be encouraged to get out of their comfort zone and
perform better. Employees can be encouraged through good incentive programs that help boost their
work morale.
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