DON HONORIO VENTURA STATE UNIVERSITY COLLEGE OF HOSPITALITY AND

Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines TOURISM MANAGEMENT

ISO 9001: 2015 DHVSU Main Campus, Villa de Bacolor, Pampanga
Tel. No. (6345) 458 0021; Fax (6345) 458 0021 Local 211
QMS-Certified E-Mail Address: dhvsuchm@gmail.com
URL: http://dhvsu.edu.ph

Student Learning -Reflection Report

Student Name: Bau, Mark Anthony D.

Course Yr&Sec: BSHM – 4F

Activity Learning -Reflection DOCUMENTATIONS

⚫ CW #01
Commitment My Commitment Plan contains the
Plan commitments that I decided on and the plan to take
to achieve. This Commitment plan helps me stick to
my goals during the good times and the bad times
when barriers get in the way.

⚫ CW #02 This self introduction shows that you’re

Self interested in connecting on a more personal level,
Introduction which can help us develop new friendships and
relationships. It can also help us build trust with
people we meet. As a result, you can have a much
more rewarding experience with your interactions.

⚫ CW #03 I’ve learn that the Global HESS will

Video Group safeguard the health, safety, and security of our
Activity passengers, visitors, workers. This safeguards the
environment, especially the marine environment in
which our ships operate and the communities in
which they operate, by attempting to avoid negative
environmental impacts and utilizing resources
efficiently and sustainably.
⚫ CW #04 In this discussion, I learned that when you
Group are already in the situation that you want to work
Written with. You need to be careful all the time. You need to
be flexible so that you are being aware what is really
Activity
happening on your surroundings.

⚫ CW #05 In the situation of being a officer of a Crew

Group Welfare Committee, we suggested 3 activities that
Written our crew members will benefit, engage and promote
teamwork. Because it is number solution to fasten
Activity and motivate our crew members.

⚫ CW #06 The highlight of this topic is every company is

Group only keeps the workplace tidy and clean through
healthy housekeeping and cleanliness practices, but
Video
it also saves a lot of resources, which helps to boost
Activity the profitability of the organization. I've realize that
a clean work environment indicates staff pride in
their jobs and the workplace's safety culture.

DHVSU Vision Mission

Vision – A lead university in producing quality individuals with competent capacities Mission – DHVTSU commits itself to provide an environment conducive to
to generate knowledge and technology and enhance professional practices for continuous creation of knowledge and technology towards the transformation of
sustainable national and global competitiveness through continuous innovations. students into globally competitive professionals through the synergy of appropriate
teaching, research, service and productivity functions.
 DON HONORIO VENTURA STATE UNIVERSITY COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines TOURISM MANAGEMENT
ISO 9001: 2015 DHVSU Main Campus, Villa de Bacolor, Pampanga
Tel. No. (6345) 458 0021; Fax (6345) 458 0021 Local 211
QMS-Certified E-Mail Address: dhvsuchm@gmail.com
URL: http://dhvsu.edu.ph

• CW #07
Culminating I realize that sailing is far safer than most people
believe. For one thing, it is far safer than getting into a
Activity
car. And, as long as you’re careful, it’s one of the safest
outdoor things you can do. So don’t let your fear of the
unknown keep you from participating in this fantastic
work.
• CW #01 In this activity, we explaine who we are, what you
Tell Me do and what others need to know about you. This can help
us boost our confidence if we are doing a actual interview
About Yourself on the job that we want to work with. This really help us to
be calm and familiarize on the points that we want to focus
with .

• CW #02
Group Activity: I realize that a positive guest experience is at the
very heart of hospitality. Additionally, it should be a key
Create Your
component of your hotel’s operations since, if done well, it
Own Hotel will encourage clients to leave favorable internet reviews
and even become devoted regulars.

• CW #03
Individual I realize that any new hotel, Hotelogix is a good way
to start, especially small size business. Very easy to use and
Activity (PMS)
the suport team is very responsive and available.

• CW #04
Culminating I learned that Hotelogix is a cutting-edge cloud-
based hospitality technology system designed to manage
Activity
hotels, resorts, serviced apartments, and multi-location
hotel chains by giving users a single window to manage all
hotel operations and reservations (online and offline).

• CW #01
Bistro’s The Birtro Restaurant Terms contains a lot of
words or terminologies used in the Restaurants. We can
Rwstaurant
use all of that when we are already working in the field.
Terms This terminologies is really helpful to lessen and to not to
consume so much time when we’re already working.

• CW #02
BOH This learning platform really helps us a lot and it
is very accessible that offers multiple tools to make a
Basic’s
classroom fun, interactive and engaging. Our topics
Quizziz presented on this quiz really boost our knowledge about
the lesson that we’ve taked so far.

DHVSU Vision Mission

Vision – A lead university in producing quality individuals with competent capacities Mission – DHVTSU commits itself to provide an environment conducive to
to generate knowledge and technology and enhance professional practices for continuous creation of knowledge and technology towards the transformation of
sustainable national and global competitiveness through continuous innovations. students into globally competitive professionals through the synergy of appropriate
teaching, research, service and productivity functions.
 DON HONORIO VENTURA STATE UNIVERSITY COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines TOURISM MANAGEMENT
ISO 9001: 2015 DHVSU Main Campus, Villa de Bacolor, Pampanga
Tel. No. (6345) 458 0021; Fax (6345) 458 0021 Local 211
QMS-Certified E-Mail Address: dhvsuchm@gmail.com
URL: http://dhvsu.edu.ph

• CW #03
Menu I learned in Memu Template is the menu is act of
choosing your main course, side dishes, and desserts for
Template
each meal is known as menu planning. Knowing how
many meals to prepare and when to serve them is also
necessary. I realize that the menu is the center of every
restaurant because it features all of the food and drink
options. Knowing how many meals to prepare and when
to serve them is also necessary.

• CW #04
Orderlina I learned that orderlina is an online platform
that can provides us a contactless QR menus. We can scan
Logo &
a qr code to instantly view a menu. This is no
Header downloading, no apps, and no fuss that's why it is very
recommendable.

• CW #05
Orderlina I realize that orderlina aids in managing
customer orders and advertising promotions. Employees
Simulation
members can search client delivery and profile
information, management can manage fast food raw
materials, and kitchen staff can examine order
information.

• CW #06
EHopper I realize that by offering a complete Customer
Relationship Management (CRM) solution, it helps to
Receipt
improve the relationship between customers and
restaurants. It offers a comprehensive sales dashboard
that includes details on lifetime sales, new/active/cancelled
orders, etc.

• CW #07
Suggestive This topic really helps us a lot when we are
already in the field. By asking open-ended, probing
Selling
questions, sales associates can get to know about a client’s
interests, preferences and needs. With that intel, they can
suggest relevant products and services which fulfill those
needs.

DHVSU Vision Mission

Vision – A lead university in producing quality individuals with competent capacities Mission – DHVTSU commits itself to provide an environment conducive to
to generate knowledge and technology and enhance professional practices for continuous creation of knowledge and technology towards the transformation of
sustainable national and global competitiveness through continuous innovations. students into globally competitive professionals through the synergy of appropriate
teaching, research, service and productivity functions.