UNIVERSITY OF ECONOMICS – DA NANG UNIVERSITY

DEPARTMENT OF BUSINESS ADMINISTRATION

----- -----

SUPPLY CHAIN PROJECT

SUPPLY CHAIN AND FOOD PURCHASING PROCESS

OF PURCHASING DEPARTMENT AT PREMIER
VILLAGE DA NANG RESORT

Lecturer name: Tran Dinh Long

Student name: Phan Thi Thu Ngan
Class: 45K25.1
Student ID: 191121325120
Project implementation unit: SUNRISE Premier Village Resort Limited
Liability Company

Da Nang, August 2022

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Phan Thi Thu Ngan – 45K25.1
 THANKSFULLY

In order to complete this course as well as this report, I would like to thank
all the officers and employees of SUNRISE Luxury Resort Villas Co., Ltd. for
creating the most favorable conditions. , as well as enthusiastically teaching and
helping me from the very first day I entered the business training environment.

I would like to express my deep gratitude to the brothers and sisters in the
procurement department and the brothers and sisters in the company who accepted
me into the unit, as well as directly and indirectly guided enthusiastically and
thoughtfully in practical knowledge. reality that I have not encountered in the lecture
hall, creating conditions for me to have more practical contact with the operating
processes of businesses and industries.

I would like to sincerely thank Mr. Tran Dinh Long for guiding me through
each discussion and helping me to add the missing knowledge and expertise to best
complete my internship report. Without her guidance and teachings, this lesson of
mine would be very difficult to complete.

In the process of studying and making reports, mistakes and omissions are
inevitable, hope that teachers and all employees of the company understand and
sympathize, guide and help me so that I can have more experience for you. later
work. Looking forward to the encouragement and suggestions from teachers and
brothers.

Finally, I would like to wish you good health and success in your teaching
path. Wishing all employees of the company good health and effective work. Wish
SUNRISE Luxury Resort Villas Co., Ltd. will be more successful in the future.

Thank you sincerely.

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 CONTENTS
LIST OF SIGNS & MEANING..........................................................................5
LIST OF FIGURES.............................................................................................6
I. Company information....................................................................................7
1. General information......................................................................................7
2. History of formation and development..........................................................7
3. Core values....................................................................................................8
4. Organizational chart......................................................................................8
5. The business field of the enterprise...............................................................9
5.1. Accommodation service............................................................................10
5.2. Food and Beverage service........................................................................10
5.3. Another service.........................................................................................13
6. Customers....................................................................................................14
7. Profit and Loss Statement............................................................................14
8. Giới thiệu về vị trí kiến tập và nhiệm vụ của TTS mua sắm........................15
8.1. Introdution.................................................................................................15
8.2. Internship mission.....................................................................................15
II. Overview of ST25 rice supply chain at Premier Village Danang..............15
1. Supply chain graph......................................................................................15
2. Components of the PVDR supply chain......................................................16
1.1. Manufacture..............................................................................................16
1.2. Viet Hai Private Enterprise........................................................................16
1.3. Thang Long Goods Supply Company Limited - Da Nang Branch............17
1.4. Premier Village Danang Resort.................................................................18
1.5. Customers.................................................................................................19
3. The movement of flows...............................................................................19
1.6. Material (Product) flow.............................................................................19
1.7. Information flow.......................................................................................20
1.8. Financial flow...........................................................................................21
III. In-depth research process..........................................................................22
1. Introductions of PVDR resort's domestic food procurement process..........22

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 2. Stages in the process of purchasing food items...........................................23
IV. Summary of practical lessons.................................................................29
2. Reality experience.......................................................................................29
2.1. Find new supplier and contact for price offers..........................................29
2.2. Receiving and inspection of goods............................................................30
2.3. Import and export Beverage Inventory......................................................31
2.4. Inventory check at the end of the month...................................................32
2.5. Access to MC Software.............................................................................32
2.6. Building a good relationship with PVDR personnel..................................32
3. Lessons learned...........................................................................................33
4. Evaluate the level of completion of the set goals.........................................33
REFERENCES..................................................................................................37
CONCLUSION.................................................................................................38
COMMENTS OF THE SUPERVISOR AT THE INTERNATIONAL UNIT...39

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 LIST OF SIGNS & MEANING
Signs Meaning

PVDR Premier Village Danang Resort

PO Purchase Order

PR Purchase Request

POR Purchase Order Receiving

TLS Thang Long Goods Supply Company

Limited

SSC Sun Supply Chain

MC Materials Control software

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 LIST OF FIGURES
Figure 1. Logo of Premier Village Danang Resort............................................7
Figure 2. Organization chart at Premier Village Danang Resort (Source:
Premier Village Danang Human Resources Department)..................................8
Figure 3. Inside a PVDR resort villa................................................................10
Figure 4. Ca Chuon Co Restaurant..................................................................11
Figure 5. Lemon Grass Restaurant...................................................................12
Figure 6. Nautica Beach Club..........................................................................13
Figure 7. Another service at PVDR.................................................................14
Figure 8. ST25 rice supply chain graph...........................................................15
Figure 9. Delivery transport of Viet Hai Private Enterprise.............................17
Hình 10. PO and bill of Viet Hai Private Enterprise........................................18
Figure 11. Picture of ST25 rice at Receiving hall............................................19
Figure 12. The movement of material flow.....................................................19
Figure 13. The movement of information flow................................................20
Figure 14. The movement of financial flow.....................................................21
Figure 15. The process of buying domestic food at PVDR..............................22
Figure 16. Purchase Request............................................................................24
Figure 17. Home screen of Oracle Hospitality Materials Control....................24
Figure 18. Example of Purchase Order............................................................26
Figure 19. Purchase Order Receiving..............................................................28
Figure 20. Dept PO for Chau Cam Ky supplier...............................................29
Figure 21. Price offer from Phong Vu supplier................................................30
Figure 22. Receiving gas at Nautica Beach Club gas depot.............................31
Figure 23. Stock Card at Beverage inventory..................................................32

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 I. Company information
1. General information

Figure 1. Logo of Premier Village Danang Resort

Company name: SUNRISE Luxury Resort Villas Co., Ltd

Short name: Premier Village Resort

Address: 99 Vo Nguyen Giap, Bac My An, Ngu Hanh Son, Da Nang

Tax code: 0401682254

Legal representative: Nguyen Thi Thanh Truc

Website: https://premier-village-danang.com/vi/

Email: H9530@accor.com

Premier Village Danang Resort – Managed by Accor, is the leading

international-class resort in Vietnam. It enjoys a lot of advantages in beach, sightseeing,
family fun providing luxurious accommodation with outdoor infinity pool and private
beach area located in the heart of Da Nang city.

The resort has 111 pool villas with garden views, with private access to the sea
or facing the sea. Each villa from 1 to 4 bedrooms is modernly furnished and has a
separate swimming pool.
2. History of formation and development
Premier Village Danang Resort officially operated on June 10, 2015.

After 7 years since its official operation, Premier Village Resort has really
achieved a lot of success and is growing more and more. It can be seen that the name of
this resort is at the top of the most luxurious 5-star resorts in Da Nang today.

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 3. Core values
“Quality”, “Class”, “Difference” are the core values that Sun Group has put
on top throughout the journey of formation and development.
4. Organization chart
Directly managed by Accor (the third largest resort business group in the
world), PVDR's organizational structure is created according to Accor's template and
general rules.

Figure 2. Organization chart at Premier Village Danang Resort (Source: Premier

Village Danang Human Resources Department)

The General Manager who is fully responsible for all aspects related to the
development and growth of a Resort has the following powers and duties:

- Directly develop and design programs, plans, and business strategies

periodically over time for the Resort (Week/month/quarter/year).
- Take full responsibility for the resort's profit and loss issues, marketing
and advertising strategies, business, and budget management of the
Resort.
- Supervising, managing and tracking all activities and working results of
departments and divisions, in order to ensure the smooth operation of
the Resort.
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 - Receive and closely follow the business situation of the Resort.
- Develop standards for service quality provided. Design specific
programs to train, guide and improve the service quality of the Resort.

Accounting department: The role of this department is to control resort

financial fluctuations, assist the board of directors in optimizing costs, managing risks as
well as planning business strategies. Specific tasks include invoicing customers, tracking
and consolidating accounts receivable, reconciling accounts, processing accounts payable,
consolidating multiple jointly owned units, budgeting, etc. periodic financial statements
as well as financial analysis. In addition, the finance - accounting department also assists
in sourcing capital, monitoring and managing revenue and expenditure of the Resort.
From there, it helps Resort managers understand business activities and make timely
adjustments.

Procurement department: In fact, the Resort's shopping room belongs to the

Accounting department, which has the function of sourcing goods, purchasing all items
for the Resort with the best price and quality. Procurement department duties include:

- Search for potential supplier information

- Manage project orders, export POs to suppliers and store them on the
system
- Quality control of incoming goods
- Develop relationships with suppliers
- Organize and manage inventory
- Handle accounting documents and procedures related to each order,
communicate with accounting department to complete payment procedures.

Administration - Human Resources Department: Responsible for acquiring,

using, training and developing human resources of the Resort. The role of the human
resources department is also involved in creating a fair and objective internal system that
promotes transparency and openness in organizational communication. The HR
department also acts as a progressive voice in the overall system and strives to ensure
competitiveness between other departments and employees within the department.
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 5. The business field of the enterprise
Currently, PVDR's business activities include:

- Business accommodation services

- Catering business
- Additional services such as: spa, gym, conference organization, outdoor
wedding party, taxi call for guests,...
5.1. Accommodation service

Figure 3. Inside a PVDR resort villa

This is the most basic activity of the resort that dominates other activities in the
Resort, accounting for the largest proportion of PVDR's total revenue.

With a resort model designed and built in a modern and luxurious manner
along with the space overlooking the My Khe beach, it has attracted the attention of
domestic and foreign customers. In addition, in addition to facilities, PVDR's staff is also
well-trained, with a cheerful and comfortable working spirit, so they always bring
customers a great experience when staying here. . For example, the slogan “Hello!” Every
time we meet with staff or customers, we leave a deep impression on customers using the
service, which is always a highly appreciated point when customers leave reviews on
social networking sites.

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 5.2. Food and Beverage service

Besides the resort, dining is an indispensable part, the catering business

occupies a significant position in the total revenue of PVD resort, ranking second after the
travel service business. reside. In order for the catering business to survive and develop,
PVDR owns a team of chefs with skills that are rated at the top and have been praised by
customers after using the food service here.

Restaurant and Bar system of the Resort:

 Ca Chuon Co Seafood Restaurant: The space of the restaurant is modern

and comfortable, with an open view overlooking the sea. It offers a menu with dishes
specializing in fresh seafood. The source of ingredients is provided on the same day, so
the absolute quality is guaranteed, the restaurant also provides the service of ordering
private meals, ordering parties to organize events...

Figure 4. Ca Chuon Co Restaurant

 Lemon Grass Restaurant: Lemon Grass is the place to stop for connoisseurs
of Vietnamese, Asian and exotic Western dishes. It has everything from traditional dishes
to international premium dishes. More specifically, the flavors of the dishes are delicious,

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prepared by the top chefs at Premier Village Danang Resort. Plus, LemonGrass has both
indoor and poolside spaces for guests to choose.

Figure 5. Lemon Grass Restaurant

 Nautica Beach Club: In the chain of resort restaurants at Premier Village

Danang, Nautica Beach Club is the destination for many guests who love the taste of the
sea, to enjoy a unique meal while watching the sea. Some outstanding dishes on the menu
of Nautica Beach can be mentioned such as: special sandwiches, chicken wings, burgers
with chicken or beef, .. In addition, Nautica bar with many flavors of Thermal Cocktails
The area promises to bring visitors an unforgettable feeling of refreshment.

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 Figure 6. Nautica Beach Club

5.3. Another service

Additional service business is important, contributing to increase revenue and

profit for the Resort, prolonging the length of stay and increasing the level of customer
satisfaction, and increasing the prestige of the Resort.

On the resort premises, there are San Spa, Kids Club, Gym room and
additional services such as: laundry, calling taxis for guests, organizing conferences,
outdoor wedding parties,...

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 Figure 7. Another service at PVDR

6. Customers
Resort customers are divided into 2 groups:
Resort visitors: Most of the Resort's customers will be resort visitors, they will
use the services and facilities available at the Resort.
Investors: This is a group of people who have a great need for large profits in
business, they learn the potential to invest and bring high profits for resort business.
7. Profit and Loss Statement
Returning to operation after the first epidemic in 2022, the second quarter of
2022 recorded a total revenue of VND 50 billion, an increase of 5% compared to the same
period in 2021. This revenue record was contributed by the growth of the company. all
departments, especially Marketing and F&B departments.
8. Giới thiệu về vị trí kiến tập và nhiệm vụ của TTS mua sắm
8.1. Introdution

Internship position: Purchasing Intern.

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 Internship period: From July 11, 2022 to September 11, 2022.

Supervisor: Van Phu Phung (Mr. Phung).

8.2. Internship mission

 Support finding new sources of goods and suppliers.

 Support to deploy purchasing according to plan to ensure adequate and
timely supply of goods.
 Check the quality of delivered goods and report to the supplier in case of
unsatisfactory goods.
 Support to collect and store fully, accurately and scientifically all records
and documents related to the purchasing process of the purchasing
department.
 Support to gather documents and documents for approval, delivery and
receipt of documents between departments, divisions in the company and
units in the Group.
 Support other tasks as assigned by supervisor.

II. Overview of ST25 rice supply chain at Premier Village Danang

1. Supply chain graph

Figure 8. ST25 rice supply chain graph

2. Components of the PVDR supply chain

1.1. Manufacture

ST25 rice, also known as Soc Trang fragrant rice, is the result of 20 years of
research by engineer Ho Quang Cua. The ST25 variety is the latest generation of the
famous fragrant rice line with many qualities that are classified as "premium".

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 ST25 Rice Factory with rice production process with advanced and modern
European technology produces beautiful, clean and high-quality rice grains.

From seed selection to planting, we all follow the strict principles of the
Organic production process to produce clean and safe high-quality seeds. Standard ST25
rice production process includes: drying, shelling, preserving and packaging.
1.2. Viet Hai Private Enterprise

Viet Hai private enterprise acts as a distribution intermediary in the ST25 rice
supply chain, responsible for bringing products from the producer to the market and to the
customer (Premier Village Danang Resort).

Viet Hai is a wholesaler specializing in buying and selling Asian and European
spices (prepackaged foods) for restaurants and hotels with business address at 261 Tran
Phu, Phuoc Ninh Ward, Hai Chau District, Da Nang City, Vietnam.

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 Figure 9. Delivery transport of Viet Hai Private Enterprise

1.3. Thang Long Goods Supply Company Limited - Da Nang Branch

Thang Long Commodity Supply Company Limited (TLS) - a member of Sun

Group's supply block (SSC). For food orders and decentralized shopping orders >= 5
million (VAT excluded), PVDR will send POs to TLS and TLS will place orders with

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suppliers instead of PVDR. Once approved, the orders will be sent to the supplier for
preparation and delivery as scheduled.

Hình 10. PO and bill of Viet Hai Private Enterprise

1.4. Premier Village Danang Resort

PVDR acts as an end point of the chain, with the goal of turning input
products into dishes to serve its customers, PVDR always gives priority to choosing
reputable suppliers and is known for the best services. High-quality products. Incoming
goods are always carefully checked for packaging, quality, moisture, ... to ensure that the
rice is kept the same quality.

After being delivered to PVDR's receiving area, Mr. Hoai (Storekeeper) will
sign the delivery note and transfer the rice goods to the Food Dry Inventory.

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 Figure 11. Picture of ST25 rice at Receiving hall

1.5. Customers

The main customers of ST25 Rice products are resort tourists, they use food
services at PVDR including dishes made from ST25 Rice. Finished products from ST25
Rice can include dishes from rice such as: Yangzhou fried rice, curry rice, white rice
eaten with other dishes,...
3. The movement of flows
1.6. Material (Product) flow

Figure 12. The movement of material flow

Movement from supplier (Viet Hai Private Enterprise) to Premier Village

Danang:
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 Procurement department will create a P/O (Purchasing Order) and send it to
TLS for approval, after approval, the P/O will be sent to Viet Hai supplier, after Viet Hai
completes all the products in the list. P/O will be sent to PVDR according to the expected
delivery date recorded in the P/O.

However, for defective products (perforated packaging, improperly packed,

moldy rice, etc.), PVDR will not accept the item and return it to the supplier. to be
exchanged as required.

Downstream from Premier Village Danang to customers:

After receiving enough goods and checking to meet the desired rice quality
standards, ST25 Rice is a specialized food item for processing for tourists, so it will be
sent to the F&B Ca Chuon department for chefs to prepare. turned into dishes serving
catering services for guests of the Resort.
1.7. Information flow

Figure 13. The movement of information flow

Information flow will be a two-way flow, usually information will start from
customers (For example: Customers order food in advance for an outdoor wedding party)
then will be the basis for making demand for subjects. in which the subjects exchanged
with each other the following specific information:

Khách hàng ↔ Premier Village Đà Nẵng: - Information about the price of resort
packages and services provided by PVDR

- Information about the need to use

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 services

- Information about vacation time

Information is exchanged via: Email,

PVDR switchboard phone, social
networking sites Facebook, Instagram.

Premier Village Đà Nẵng ↔ Công ty - Information about P/O and suppliers

TNHH Cung ứng hàng hóa Thăng Long - Information about quotations, debts
(TLS)
- Information about order progress

Information is exchanged via: Email,

phone.

Premier Village Danang Resort ↔ Viet - Information about the price list
Hai Private Enterprise - Information on P/O (Item name,
quantity, unit price, delivery location,
delivery date, ...)

The information is exchanged via: Email,

Zalo, phone.

1.8. Financial flow

Figure 14. The movement of financial flow

Financial flow is the reverse flow from customers to suppliers, in which:

Customers will pay for accommodation services and use services for PVDR, customers
can make cash payments or use cards. credit to pay for PVDR; PVDR's accounting

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department will pay for the goods in advance or transfer the payment later or to the
supplier.

III. In-depth research process

1. Introductions of PVDR resort's domestic food procurement process
Regarding regulations of PVDR:
 PVDR will fulfill the orders:
 Orders with invoices (excluding VAT) < 5 million VND
 Service
 Medical equipment
 Gasoline, oil, gas.
 Thang Long will fulfill the orders:
 Food stuffs
 Orders with invoices (VAT not included) 5 million VND
 Buy goods with simple and quick installation
At PVD, domestic goods are divided into 2 categories including: non-
food goods with invoice value under 5 million VND, food orders and non-food
goods with invoice value over 5 million VND. .
For items with invoice value over 5 million and food orders, the Resort will
send PO to Thang Long Goods Supply Company Limited (TLS) and TLS will be the
purchasing representative on behalf of PVD. The remaining items with an invoice value
of less than 5 million will be contacted by PVD to purchase directly through suppliers.

Figure 15. The process of buying domestic food at PVDR

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 2. Stages in the process of purchasing food items
Food orders must be purchased through Thang Long Goods Supply Company
Limited (TLS).

Stage 1: Identify needs

When there is a need for procurement, the departments that need to buy goods
create PRs and send them to the procurement department and submit to the competent
authorities for approval:

 The set needs to purchase goods: Perform PR creation on MC (Oracle

Hospitality Material Control) software according to each appropriate product
code.
 Procurement Department: Send PR to competent authorities for approval. For
food items, PR must be approved by the chef (Mr. Le Thanh Nam) and the
head of the procurement department (Ms. Phuong Loan).
 PR after approval: Procurement department transfers to TLS to carry out the
procurement.

At this stage, the purchasing department needs to clarify with the purchasing
department the details of the item to be purchased, for example, size, quantity, packaging
specifications, or a note on product identification. so as not to misplace orders and waste
time with wrongly delivered orders.

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 Figure 16. Purchase Request

Figure 17. Home screen of Oracle Hospitality Materials Control

Stage 2: Find new supplier and contact for price offers

After being approved for PR, Thang Long will be the party to replace PVDR to
find quotes and suppliers, then summarize and send to PVDR's procurement department
to select the best SUPPLIERS. In particular, the quotation comparison will be based on
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the following criteria: quality comparison, product parameters, price level, expected
delivery time, ...

Suppliers that often supply goods for the Resort include: Mega MM, Anh Yen,
Dat Phu Nguyen, Asia Fine Food, Tu Anh Thu, Hien Lien, Van Long Tuyet, An Nam,
Dai Tan Viet, Gia Truong Phuc Da Thanh, Chau Cam Ky, ATLAS, Classic Fine Food,
Viet Hai, Hieu Nha, Xuong Huong, Hoai Giang Xanh, Genki, Dac Vinh, Nguyen Uyen
Bao,...

Next, after receiving information from TLS about university and SUPPLIERS
information, the procurement department will make a PO and submit it to the competent
authorities for approval, and make PO on MC software according to the PO code. suitable
if the PO has been approved.

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 Figure 18. Example of Purchase Order

Stage 3: Make an order (Send PO)

Once the PO has been approved, the procurement department sends the PO
directly to the SUPPLIERS to make the purchase. In this step: For food universities, the
procurement department sends the PO to the SUPPLIERS and also sends the information
to Sungroup's supply department - TLS for tracking (cc Email).

Procurement department based on the information on the PO along with the

order list (Order List) to track project orders and update the progress if there are any
changes (For example, the supplier reports no enough goods to supply, only 50% of the
goods will be delivered in advance on the previously negotiated estimated delivery date,
the rest will be compensated after SUPPLIERS has enough goods).
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 For orders that need to be advanced under the contract: PVDR advances to
SUPPLIERS according to the agreed contract. For universities that do not need to make
an advance: Skip to step 4 of the process.

Stage 4: Receiving and inspection of goods

When SUPPLIERS delivers the goods to the Resort, the procurement

department checks the quantity and quality of goods, packaging specifications for dry
food items, and cold storage temperature for frozen items. cold, material criteria has been
issued and signed to confirm the actual delivery quantity. At the same time, contact the
representative of F&B, Canteen, or the department that has ordered down at the receiving
hall to check the goods, sign and transfer the goods to the food warehouses. The fully
signed documents must include the signatures of the shipper, the consignee, the ordering
department, the purchasing manager and the executive chef.

 In case the goods meet the requirements: the consignee and the representative
of the purchasing department sign the PO to store and sign the delivery record
for the supplier.
 In case of unsatisfactory goods: If the goods are inspected, it is discovered that
the goods are damaged, moldy, packed incorrectly, the temperature of the
frozen product is too high, the quality is not guaranteed, the goods are close to
the expiry date ( more than 2/3 of the time from the date of production), the
procurement department makes a record, returns the goods to SUPPLIERS and
informs TLS via Email.

Stage 5: Payment

After completing the receipt of goods and fully signing on the PO, the
procurement department will combine with the Cost Controller to complete the
documents (Including: PO with full signatures of related parties, invoices, etc.) Purchase
orders received from suppliers, Purchase Order Receiving) sent to the accounting
department to make a general report to send to the company at the beginning of the next
month for Thang Long to base on checking and statistical payment data.

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 Figure 19. Purchase Order Receiving

PVDR's accounting department will pay debts to Thang Long, then Thang
Long will make payments to suppliers based on the payment commitment between Thang
Long and SUPPLIERS.

Special case (Debt PO supplier):

In case there are items that need to be ordered urgently to be processed in time
to serve customers during the day, the kitchen department will contact the shopping
department to order from the old suppliers, the purchasing department will make a call to
the customer. Offer to order need urgent delivery, PO debt report and will pay later.

After the goods are delivered, there will be a document that is the supplier's
delivery invoice noted as "Debit PO". In order for the kitchen department not to forget the
PO return, the consignee should take a picture of the invoice with the goods to send to the
kitchen department to remember to pay the PO. After the kitchen department has made a
PO to pay the debt, it will be sent to the supplier. Usually the items that need to be
urgently will be vegetables, fresh meat and seafood.

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 Figure 20. Dept PO for Chau Cam Ky supplier

IV. Summary of practical lessons

2. Reality experience
2.1. Find new supplier and contact for price offers

Finding a quote is the first job that I was assigned by Mr. Phung (the
supervisor) after I was introduced to the business and the shopping room, finding a quote
is for me to familiarize myself with finding suppliers. potential suppliers and compare
prices based on supplier selection criteria.

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 Figure 21. Price offer from Phong Vu supplier

2.2. Receiving and inspection of goods

The receipt and inspection of goods is very simple, but also requires the
consignee to have good observation ability. This is a job that plays an important role in
the purchasing process, so the goods must be counted carefully, if the goods have been
received but there are errors, the responsibility first belongs to the consignee. Before
being put into the warehouse, I will count the quantity and quality carefully, sign the PO,
then transfer the PO and SUPPLIERS's purchase invoice to the representative of the
ordering department to sign, next to The PO also needs to have the signatures of the
shipper and the resort's consignee representative.

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 Figure 22. Receiving gas at Nautica Beach Club gas depot

2.3. Import and export Beverage Inventory

Goods including canned water, beer, glass bottle drink, 10L Waterman water,
wine after receiving will be put into the warehouse, write the quantity on the Stock Card
in the Received column with the correct quantity entered, the total amount. the actual
amount up to the time of entry in the Balance column.

When F&B restaurant departments need goods, they will present an Issues
Request, I will release the warehouse according to the correct item name and quantity and
update it on the Stock Card.

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 Figure 23. Stock Card at Beverage inventory

2.4. Inventory check at the end of the month

PVDR's inventory check plan is carried out monthly, specifically on the last
days of the month. Each warehouse will be divided by interns, cost controllers, and
warehousekeepers to check inventory.

2.5. Access to MC Software

For a student like me, being able to practice on the business management
system (In particular, Materials Control software) is a blessing, because when I practice
on MC software, I understand how to operate the system. performance of each order, how
the system works. Based on the instructions of the brothers and sisters in the shopping
room, I had access to MC software by: Checking the diary to fill in the notebook, export
PO, view POR, view Transfer.

2.6. Building a good relationship with PVDR personnel

During my internship at PVDR, I have been exposed to many brothers and
sisters from different parts of the Resort. Especially, after participating in the staff party
"Heartists Gathering" and birthday parties of brothers and sisters in the shopping room,

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witnessing the working spirit and interacting with many employees, I feel that I have been
forged. Practice communication and networking with new people.

3. Lessons learned

After having practical experience at PVDR, especially as a procurement

officer, I have learned the following lessons:

i. Documents for record keeping are very important, if lost documents can affect
the fact that TLS will not accept payments.
ii. When receiving goods, they must be carefully checked, if they accidentally
receive a missing item but still sign a full paper to return it to SUPPLIERS,
SUPPLIERS will not be compensated for damage after having a confirmation
signature from the consignee.
iii. Everything must be communicated via Email, an email can be the basis/proof
for any errors later (For example, the shopper emailed the full specifications of
the refrigerator but SUPPLIERS still delivered the wrong one) , then the
shopper will not receive the goods and can print an email and report it to
SUPPLIERS for SUPPLIERS to recover the wrongly delivered goods).
4. Evaluate the level of completion of the set goals

Target Completion Cite

level

KT1 Describe the supply chain Meet - Participating in receiving daily

for domestic products of expectations items for the Resort at the
the Resort reception hall.

– Learn the process of purchasing

domestic food items at PVDR.

– Find out the resort's regular

shopping list.

– Find out supplier information to

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Phan Thi Thu Ngan – 45K25.1
 complete the supply chain.

– Ms. Loan (Purchasing Manager)

answered about ST25 rice
supplier.

KT2 Analyze shopping activities Meet – Learn about the purchasing

at Resort expectations process of Sungroup and Premier
Village Danang Resort.

– Looking for new sources of

goods, contact for a price list and
send it to Mr. Phung.

KT3 Understand the process of Meet – Visiting food warehouse, bottled

importing and exporting expectations water storage, cold storage and
goods technical warehouse.

– Support Mr. Hoai to arrange the

goods in the right position and
update the inventory of each item
in the warehouse.

– Participating in checking and

exporting warehouses with Mr.
Hoai.

KN1 Read and understand Meet – Find out the content of purchase
documents related to goods expectations orders (PO), value-added
invoices, read sales contracts for
items of great value.

– Issue a value-added invoice to

help Ms. Thuy in the Accounting
department, fill in the payment

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Phan Thi Thu Ngan – 45K25.1
 code and payment date of the
invoice in the Bank Payment
Voucher and payment
authorization.

– Rearrange payment vouchers for

the month of July 2022 by
checking payment orders one by
one, VAT invoices, P/O check,
advance request form, delivery
receipts and delivery notes,
notices price offers from suppliers
and Bank Payment Voucher.

KN2 Proficient in using Meet – Make a contract to repair Buggy

Excel/Word expectations and send it to Mr. Phung, update
the order progress with an Excel
file.

- Manage supplier information on

Excel file.

KN3 Proficient in using the Meet – Mr. Phung guides the operations
Resort's order management expectations of adding/updating order codes on
software the Resort's MC software.

– Recording the import diary

(recording the item name,
quantity, supplier name, phone
number, business address. Date
and time of receipt of goods)

TĐ1 Build a serious working Meet – Take notes of questions to ask

spirit and be willing to the brothers and sisters in the
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Phan Thi Thu Ngan – 45K25.1
 learn and absorb new expectations shopping room.
knowledge – Join the meeting with Ms. An –
Financial Controller/General
Manager and all members of the
procurement department to
discuss the work plan for August
2022

TĐ2 Comply with the rules and Meet – Join the internship at the unit on
requirements of the expectations time, always wear the uniform and
business nametag when going to practice at
the company.

TĐ3 Build a good relationship Meet – Join the Heartists Gathering

with the employee at the expectations event with the entire staff of the
company Resort.

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 REFERENCES
1. Website Premier Village Danang Resort - https://premier-village-danang.com/vi/
2. Sungroup internal documents – Purchasing process (Code: SSC-QT01)

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 CONCLUSION
Resort business is a type of business that has been growing strongly, especially
at a time when Da Nang's tourism industry is gradually recovering after losses from a
prolonged epidemic. Today, people's lives are much improved, the demand for tourism,
entertainment and relaxation is increasing. In order to serve that demand, procurement
activities play a very important role in the supply of goods to ensure continuous use for
the services in the resort to meet the needs of customers.

Through my internship at Premier Village Danang Resort, working at a world-

class 5-star resort has brought me many great experiences along with gaining knowledge
and skills. , useful practical experience, things that I have never experienced in the
university classroom. This is also the time when I can apply the knowledge skills that I
have learned into practice. Thanks to the enthusiastic help from Mr. Tran Dinh Long, Mr.
Phung, the intern supervisor, the shopping department and the staff in the internship unit,
I was able to catch up with work and work pressure in a timely manner.

During the internship, due to many surprises and not much previous practical
experience, my article may inevitably have shortcomings. I look forward to receiving
suggestions and comments from the shopping staff and teachers so that I can learn more
and improve myself more in the future.

In general, this report shows what I have experienced in practice along with the
experience that I have gained from my internship at Premier Village Danang Resort.
Finally, I would like to thank SUNRISE Luxury Villas Co., Ltd. and colleagues who have
helped me a lot during my internship here. In particular, I would like to thank Mr. Tran
Dinh Long for helping me successfully complete the supply chain project report with the
topic: "RESEARCH ON THE SUPPLY CHAIN AND FOOD PURCHASE PROCESS
OF THE SHOPPING Department AT PREMIER VILLAGE DA NANG RESORT”.

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 COMMENTS OF THE SUPERVISOR AT THE INTERNATIONAL UNIT
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Da nang, date........month....... 2022

Confirmation of the business Supervisor

Van Phu Phung

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