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FORMAL AND INFORMAL LETTERS

FORMAL                                   INFORMAL                                   
Dear Mr/Mrs/Ms Dupuis Hi/Hello Mary  
Name         
Dear Mary Mary,....(or no name at all)
 

 
Thank you for your e-mail of... Thanks for your e-mail.
 
Previous Further to your last e-mail,... Re your e-mail,...
contact
I apologise for not getting in contact with you Sorry, I haven't written for ages, but I've  
before now. been really busy.
 

Just a short note about...  


I am writing in connection with...
I'm writing about...  
I am writing with regard to...
Here's the...you wanted.  
Reason for
In reply to your e-mail, here are...
writing
   
Your name was given to me by...
I got your name from...  
We would like to point out that...
Please note that...
 

 
I'm writing to let you know that... Just a note to say...
 
We are able to confirm that... We can confirm that...
Giving
information  
I am delighted to tell you that... Good news!

We regret to inform you that... Unfortunately,...  

 
Please find attached my report. I've attached...
Attachments  
I'm sending you ... as a pdf file. Here is the...you wanted.
 

Can you tell me a little more about...


 
Could you give me some information about...
I'd like to know...  
Asking for
I would like to know...
information  
Please send me...
I'm interested in receiving/finding out...
   

 
Please could you...
I'd be greatful if you could...
Could you...?
I wonder if you could...
Requests Can I have...?
Do you think I could have...?
I'd appreciate your help on this.
Thank you in advance for your help in this
matter.
 

I will... I'll...
Promising
I'll investigate the matter. I'll look into it.
action
I will contact you again shortly. I'll get back to you soon.

Do you want me to...?

Would you like me to...? Shall I...?

Offering help If you wish, I would be happy to...  

Let me know whether you would like me to... Let me know if you'd like me to...

   

 
Thanks again for...
 
Thank you for your help. Let me know if you need anything else.
 
Do not hesitate to contact us again if you
 
Final comments require any further information.
 
Just give me a call if you have any
Please feel free to contact me if you have any
questions. My number is...
questions. My direct line is...  
   

 
I am looking forward to...(+ -ing) Looking forward to...(+ -ing)
 
Give me regards to... Best wishes to...
Close  
Best wishes Speak to/See you soon.
 
Regards Bye (for now) / All the best
 

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